Name: Holiday Inn Express and Suites Houston North - IAH Area by IHG
Address: 35 Aldine Bender Road, Greater Greenspoint, Houston, Texas, United States of America, Houston, Texas, US
Price range: US$78–US$93 per night
Rating: 8.2

What guests think

At Holiday Inn Express and Suites Houston North - IAH Area by IHG, travellers often praise clean, comfortable rooms, friendly staff, and a satisfying complimentary breakfast, while noting trade‑offs between convenient access and area noise or security concerns.

Rooms are frequently described as spacious with comfortable beds and handy in room basics like a fridge, microwave, and coffee maker. Common drawbacks include traffic or hallway noise, inconsistent maintenance or housekeeping, intermittent breakfast shortages, and pool closures or strong chlorine and temperature issues. Overall, expect practicality and value, with convenient access and occasional service or facility hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is a recurring sore spot, with closures, strong chlorine, temperature problems, and cleanliness issues. Other drawbacks include occasional elevator and laundry outages, only one luggage cart, and multiple reports of vehicle theft or break ins in the parking area.

Related guest reviews

4

JEAN-FRANÇOIS

4 Feb 2025

·

Stayed 1 night

The laundry room washer was out of service, they hadn’t any quarters and they were outta soap for sale… they didn’t care at all when i told them… also really rude breakfast employee closed the light on us twice while we were siping coffee in the breakfast area around 6 am… didn’t feel valued at all

8

Vinny

5 Dec 2023

·

Stayed 1 night

Check in and friendly service was excellent. Comfort bed and accommodation A+. Overall was great less the freezing indoor pool. Impossible to dip in or swim. My children and I was in disappointed that we couldn't swim. That's the reason I booked this hotel.

10

JACINTO

7 Aug 2025

·

Stayed 1 night

Pool was under construction. Wasn’t able to use it in holiday inn didn’t make us aware.

6

Leeann

30 May 2023

·

Stayed 3 nights

The hotel was okay. The staff was friendly and helpful. The area around the hotel is not a nice part of town. High crime. First night we were there a car was stole from parking lot. The second morning cops were there again for an altercation. The third night five vehicles were broken into.

10

Pamela

15 Jun 2024

·

Stayed 2 nights

Everything and everyone was great except for the swimming pool. It was not clean.. it's an indoor pool and the room was extremely hot.

10

Jerome

20 Mar 2025

·

Stayed 3 nights

Family vacation for Spring Break. Room was nice and clean, and staff was great! Only complaint was there was only one luggage cart for the entire property

10

Glenny

24 Sept 2025

·

Stayed 4 nights

I didnt like that the pool wasn’t open and they didn’t say anything about it

4

Pedro

3 Dec 2024

·

Staff was super nice. Unfortunately my truck was STOLEN from the property during the the night. And Yes i did leave it locked. Acccording to the staff the theft happened right after Security left at about 3 a.m. besides having my truck STOLEN the room was clean and well kept. Conplimantary breakfast tends to shut down sooner than posted time.

8

Elizabeth

17 Feb 2025

·

Stayed 2 nights

The property is nice but only one elevator was working and the pillows are too soft for me. I’ll bring my own pillows next time.

6

Tina

6 Feb 2024

·

Stayed 5 nights

Way too much chlorine in the pool. It burned our eyes just being in the room. The 2nd night there, we had to switch rooms because of awful moldy smell in the room. The girl at the desk was amazing and very helpful. Our next room was great. Very good breakfast! Overall, I would stay here again

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Cleanliness

Many guests highlight very clean rooms and well kept common areas, but recurring complaints cite dirty or musty rooms, pests such as roaches or small bugs, mold, and occasional marijuana odors in hallways.

Related guest reviews

2

christy

6 Jul 2023

·

Stayed 1 night

This property is very filthy. they have " no smoking allowed" signs hanging alover the place but yet the whole hotel smells like marijuana as soon as you walk in. They obviously allow for guest to smoke in the privacy of there rooms.

6

Sheren

28 Nov 2024

·

Stayed 2 nights

Spent 2 nights in this hotel, a lot of small bugs inside the bedsheet & the blanket!!! it makes me itchy and sick about it 😭 pls maintain the cleanliness and make sure to change and do laundry the bedsheet & covers, pillow and everything after customers checked out… bcs im not sure they doing it right…

4

Alicia

7 Apr 2024

·

Stayed 2 nights

When me and my family checked it, the rooms appeared to be clean however you could physically feel the grime on the counters. We went and got cleaning supplies and cleaned the bathroom services counter tops and the tile. It was filthy! As if it hadn’t been mopped! Housekeeping never cleaned my room despite us leaving early in the morning, being gone all day and removing the do not disturb sign. There was also a spider hanging from a web on the light upon entering the room which I can thank the front desk lady for coming up and handling herself. It was ok, but I won’t be staying here again.

4

Michelle

29 Apr 2024

·

Stayed 1 night

Toilet wasn’t clean, had urine and sticky stuff all over the seat, closet door wasn’t closing broke

4

Tiffany

20 Nov 2025

·

Stayed 1 night

Dirty room. Old

10

saul

19 Dec 2025

·

Stayed 1 night

super clean

2

??(YEJIN)

28 Jul 2025

·

Stayed 4 nights

I had to check out early because of cockroaches

10

Dawson

22 Nov 2025

·

Stayed 1 night

Friendly staff and the rooms were clean

10

Yvette

7 Dec 2025

·

Stayed 2 nights

Great stay, clean, pleasant staff, great breakfast.

2

peter

20 May 2024

·

Stayed 2 nights

Room #215. Molds, smell, leaky sealing, and drapes were stained. I could not believe Holiday Inn could go that low.

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Rooms

Guests like the spacious layouts and comfortable beds, with useful amenities such as a fridge, microwave, and coffee maker. Drawbacks include traffic and hallway noise, lack of blackout curtains or closing drapes, dated lighting and vent fans, and occasional AC, TV, water pressure, or hot water issues.

Related guest reviews

10

Robert

27 Sept 2025

·

Stayed 1 night

Seemed to be newly remodeled in a year or so. Big rooms, nice bed and very good breakfast. Close to I45 but very little traffic noise. Our only complaint is lighting the the bathroom sucked. Two little 40 watt, maybe, bulbs. In fact lighting in the entire room was poor. My wife went to the window to put on her makeup. Please fix the wattage of bulbs!!

10

Bianca

10 Aug 2025

·

Stayed 1 night

Very clean, very comfortable beds and plenty of water in the showers. No issues with our room and to top it off the breakfast it’s worth paying the extra!!! it is more than just continental breakfast!

4

Donald

15 Feb 2024

·

Stayed 1 night

The hotel was great, the staff was amazing but the AC wasn’t working, had 2 people come and look at it and still no good. Sleeping was unbearable because the room was too hot. I packed up and left before sunrise

2

Amy

16 Oct 2025

·

Stayed 1 night

This was the noisiest hotel I have ever stayed in. Cars revving engines on the road outside all through the night. Walls are also paper thin inside.

10

latania

2 Aug 2025

·

Stayed 3 nights

The staff were excellent! Room was clean and spacious. We had early mornings, and this was perfect absolutely no noise. Free internet!

6

Matthew

3 Aug 2023

·

Stayed 1 night

Experienced no hot water for shower. Room was by elevator and dinging sound was annoying.

10

Richard

1 Jun 2025

·

Stayed 3 nights

Love the size of the suites.

6

Rafael

2 May 2024

·

Stayed 1 night

Staff courteous and efficient but room window did not have blackouts and air conditioning and bathroom exhaust fan were terrible noisy (as if broken). Have not had such a similar experience in an IHG property.

8

Barbara

1 Oct 2025

·

Stayed 1 night

There was no blackout curtain in the room and the drapes could not be pulled over the window. Room was next to a warehouse with great lighting at night. Exhaust fan just screamed but did nothing.

10

Damien

21 Jun 2025

·

Stayed 4 nights

Great overall and well priced. Huge room and parking space available at any time. Staff was friendly and very helpful and breakfast was good as well overall.

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Service

Many reviews commend friendly, professional staff and smooth stays. However, several report long or disorganized check in, unhelpful or rude interactions, billing or overcharge issues, reservation problems, and slow responses to maintenance requests.

Related guest reviews

10

Laura V

5 Jan 2025

·

Stayed 1 night

Great customer service

4

JEAN-FRANÇOIS

4 Feb 2025

·

Stayed 1 night

The laundry room washer was out of service, they hadn’t any quarters and they were outta soap for sale… they didn’t care at all when i told them… also really rude breakfast employee closed the light on us twice while we were siping coffee in the breakfast area around 6 am… didn’t feel valued at all

2

Amie

27 Aug 2023

·

Stayed 1 night

They rented my room to someone else after letting me check in. Two people came waltzing in while i was undressed. Bugs in bathroom.

2

Geoffrey

24 Feb 2025

·

Stayed 2 nights

They double charged me when i booked and paid on expedia now i gotts fight for the money back, and i woke up today and was another charge on there for 430 canadian. I gotta wait till i get off the cruise ship to call, when i have service. In all for 2 nights IT ended up costing 1100 Canadian. I hope it gets resolved before i get on land. Alot more places to stay at i dont recommend this one

2

Amber

11 Apr 2024

·

Stayed 1 night

They were not ready to check in at 4 oclock when they said we could check in at 3. The front desk people were rude and not polite. The online pictures are very deceiving and breakfast was not what they said it would be. I would not stay here again

10

Hector

30 Nov 2024

·

Stayed 6 nights

Great staff

10

Nanette

28 Oct 2024

·

Stayed 2 nights

We had a great stay! Staff was very helpful and nice. Room was very clean and the bed was super comfortable. Love holiday inn express hotels😀

8

Antranette

31 May 2025

·

Stayed 1 night

It took almost 45minutes to check in. Keep in mind I am second in line. The line was growing while the receptionists was on the phone with another person who was looking to book a room for next week. As busy as this hotel was @ 9 pm you would think that it would be at least 2 people in front to check in. I finall made it to check in and despite how busy he was he so polite and friendly. You could tell he was very stress and everyone was not being polite to him because of the long wait. He told me he needed my license plate number so my car would not be towed and to write it down on the paperwork. I went outside and waited 10min to return paperwork and left again because I did not want to wait. I went to my room and came back an hour later to return the paperwork so my car wouldn’t be towed and the line which is wrapped around in the lobby luckily this time he noticed me and I just handed it to him. Hey get your employees help. I was so tired and exhausted and waiting for almost an hour to check in is not cool. Kiddos to that employee for staying so polite and helpful.

2

Tanisha

12 Feb 2024

·

Stayed 2 nights

My husband and I came in at 12:30 in the morning. We drove all night and we’re very tired. The clerk at the front desk told us we would not be able to check in because her system was down. I asked her what time would the system be up again and she said she did not know. Because my husband has congestive heart failure and other medical issues, he needed to rest as soon as possible so then I left the lobby and told my husband who was in the car that the system was down. I then returned to the lobby to ask the clerk for an update. There was no one in the lobby and there were customers waiting. I then decided to wait. After 20 minutes I went back to my car and by then I could see my husband was really struggling and needed to lay down. I then called Expedia and asked the lady to cancel our stay. She said she would call the hotel to see if they would reverse the charges and by the time she returned my call, we left the hotel to find another place to stay. Upon answering the phone, she said the hotel refused to reverse my charges, and that I could check in at that time. Remind you by then we were already miles away from the hotel. To say that this was the most unprofessional experience that I’ve ever had with Holiday Inn express is an understatement. Expedia was very helpful in that Expedia agreed to reimburse me for this stay, though the hotel still took the money from my card. This was a very unfortunate occurrence and I will contact corporate about this incident asap.

10

Yvette

7 Dec 2025

·

Stayed 2 nights

Great stay, clean, pleasant staff, great breakfast.

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Location

Convenient to IAH and I 45 with easy freeway access; some guests reached downtown in about 20 minutes. Several caution about a noisy roadside location, tricky or unsafe entry, and a rougher surrounding area with reports of vehicle crime; a car helps.

Related guest reviews

8

Maya

3 Apr 2023

·

Stayed 2 nights

This hotel was clean, friendly and good quality. The parking lot is very small and in a very sketchy area. We did not feel safe once we left the parking lot. This has nothing to do with the hotel which was clean, comfortable with large rooms. When we checked-in there was the clear smell of marijuana wafting from numerous rooms on the 4th floor and loud music. The shower had a very small shower head which did not emit very much water.

10

Daniel

15 Aug 2025

·

Stayed 1 night

Location was perfect. 20 minutes from downtown with great dining options.

10

Jose

20 Jan 2025

·

Stayed 4 nights

The location was great, right next to the freeway, and restaurants nearby.

10

Kevin L.

13 Mar 2023

·

Stayed 3 nights

Nice property but the area is a little rough. When I was checking in a stolen vehicle was being reported.

6

Leeann

30 May 2023

·

Stayed 3 nights

The hotel was okay. The staff was friendly and helpful. The area around the hotel is not a nice part of town. High crime. First night we were there a car was stole from parking lot. The second morning cops were there again for an altercation. The third night five vehicles were broken into.

10

Alfredo

16 Apr 2025

·

Stayed 2 nights

A quiet place to stay even being next to the highway.

10

Tasha M

18 Jul 2024

·

Stayed 1 night

Everything was great. I only didn't like the location of entering the hotel.

8

Wei Liang

20 Apr 2023

·

Stayed 2 nights

Near to airport so it is convenient for business travellers. However not so convenient if you do not drive. Not much food selection nearby.

8

Katina

27 Feb 2024

·

Stayed 8 nights

It's close to traffic areas. Other than that it's a great place to stay.

8

Toniya

27 Oct 2025

·

Stayed 2 nights

Hotel was clean, good service, good food. However, bad location. Very difficult to safelt get into the property. Due to location off main intersection unable to get good rest because of loud music, emergency sirens, and constant passing vehicles. Overall hotel stay was good.

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Dining

Breakfast is frequently praised as tasty and substantial, with friendly attendants noted in some reviews. Others encountered limited selection or items running out, occasional rude service, or no hot options on some mornings.

Related guest reviews

10

CARLOS

23 Oct 2023

·

Stayed 2 nights

The only I don’t like is today at breakfast is no more eggs , I ask and the employee say sorry we don’t have more

4

JEAN-FRANÇOIS

4 Feb 2025

·

Stayed 1 night

The laundry room washer was out of service, they hadn’t any quarters and they were outta soap for sale… they didn’t care at all when i told them… also really rude breakfast employee closed the light on us twice while we were siping coffee in the breakfast area around 6 am… didn’t feel valued at all

4

Carrie

24 Mar 2024

·

Stayed 1 night

The staff was great. The room had a burnt out light in bathroom and tv didn't work correctly. The next morning there was no hot breakfast they didn't have any food. The truck hadn't arrive. Expedia was super helpful. 2 dayscorrectly.

8

Rebecca

13 Mar 2024

·

Stayed 3 nights

Hotel was very nice for the price. No complaints, except wish they had a little more for breakfast and some fruit, but that’s okay. Staff was so nice, especially the lady at the front desk. She gave us great food recommendations and remembered our plans for each day and checked in each day to see how our trip was going.

10

Bianca

10 Aug 2025

·

Stayed 1 night

Very clean, very comfortable beds and plenty of water in the showers. No issues with our room and to top it off the breakfast it’s worth paying the extra!!! it is more than just continental breakfast!

10

Violeta

25 Aug 2025

·

Stayed 1 night

The complementary breakfast has an excelente service. We appreciate Ms. Elizabeth for give us a fresh and delicious breakfast. Therefore I can we enjoyed our stay at the Holiday Inn Express Suites.

10

Jessica

30 Mar 2025

·

Stayed 2 nights

Excellent service and breakfast

10

Narmeen

2 Nov 2024

·

Stayed 1 night

It was good overall. The shower was not working properly, the water pressure was low. The breakfast dish was not filled in timely manner.

10

Mary

26 Sept 2025

·

Stayed 2 nights

Very good complementary breakfast love it would recommend the hotel to friends and very nice workers will definitely return if needed.

10

Yvette

7 Dec 2025

·

Stayed 2 nights

Great stay, clean, pleasant staff, great breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$78
February	US$85
March	US$100
April	US$89
May	US$88
June	US$126
July	US$90
August	US$88
September	US$85
October	US$81
November	US$79
December	US$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $91	17 $89	18 $85	19 $89
20 $86	21 $91	22 $91	23 $91	24 $91	25 $87	26 $87
27 $81	28 $82	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $78	3 $78
4 $78	5 $85	6 $93	7 $88	8 $88	9 $91	10 $91
11 $88	12 $88	13 $88	14 $88	15 $80	16 $86	17 $80
18 $84	19 $80	20 $87	21 $87	22 $80	23 $84	24 $85
25 $85	26 $86	27 $86	28 $86	29 $84	30 $87	31 $84

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communication)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Suite, 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

Standard Room, 1 King Bed, Accessible (Communication)

Suite, 1 King Bed, Accessible (Communication)

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room (Specialty)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express and Suites Houston North - IAH Area by IHG

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Prices for upcoming dates