Holiday Inn Express & Suites Austin South by IHG

The staff is the shining star of this hotel. Though the grounds are well kept and room accommodations more than adequate, the friendliness, positive attitude, and performance of this staff is what will have me returning here in future Austin visits. Many Holiday Inns could learn a lot from this example.

Overall great experience

Basic hotel for a quick overnight trip. Clean, comfortable, everyone friendly. Parking was easy. Would stay here again if need arises.

The building and amenities are good. My concern was that the carpet was very dirty with stain. The staff was professional courteous breakfast was OK. The eggs were very cold. Everything else was good. The location was perfect for the events. We attended in the Austin area. I would book a stay there again. The small stuff doesn’t really bother me, but since you wanted me to rate your location.

The headboard on the bed was broken, there weren’t enough towels in the room, the shower curtain was too short and water got everywhere when showering, and the tv did not work properly.