TownePlace Suites by Marriott Springfield

The room was a great place to unwind after a long drive. Kitchenette was a bonus. Just a quick 5 minutes down the road to Missouri State. Nice pool - it's indoor, so slightly heated would have been nice, but that's just personal preference. Breakfast was good and staff very friendly.

1) No hot water at shower the morning after our first night. 2) Broken electrical outlet on bed side lamp zapped my wife when she plugged in a phone cord. 3) Website states there is a restaurant. Advised at checkin there was none. 4) Body wash dispenser in shower was empty. 5) Living room TV had 6 white glowing spots. (Bedroom TV worked well.) Place was clean, bar was great, staff was great, just too many mechanical issues.

Pros: We reserved the double bedroom, living room, and kitchen suite. The layout, cleanliness, and decor was great. The breakfast options were a bit better than the standard hotel fair, which was appreciated. Cons: Hotel service left our room propped open all day w/o after the morning cleaning. The area around the hotel didn't seem very safe or clean. Also, near a hospital so you heard every ambulance that came and went. The bar has very, very limited food service so plan on traveling to eat.

I liked the bar setup

My tub was clogged the first day so we asked them to fix the tub the light and the TV as all were not working properly. the fix it person went into a different room and made the repairs????? Really it had the same issues as I did with my room? they never fixed it and had to go a day without shower ( in Arkansas and MO ya need to get the gross off of you) the Bartender who's claim is to be an expert on where to eat or visit... Tell her (Debbie) her recommendations were horrible. The Pizza they serve at the "bar" is craft singles laid out on a Burrito wrap and melted in a broiler of some sort it was so disgusting. Her drinks were limited and not made properly you do not SHAKE a Tito's and Orange Juice it isn't a martini. Not a friendly person for sure. Hospital Helicopters were annoying racing cars and the noise was horrible. Your beds are so uncomfortable flip a matress once in a while. If I am there for 5 days ya might want to replace the towels instead of telling people to use their towels more than one time to keep it green! If I am paying for a room it is not your business how many towels I use for shower. Usually 1 per day not 1 for 5 days. I would never stay there again, then again I would never travel to any part of that side of the country again. Scenery is beautiful in the fall that was about it. Branson is a Dump with rude people and completely understaffed it is the Wisconsin Dells on steroids. Dirty and gross and don't recommend.

Ev charging provided

No breakfast one day no internet it was out bar was closed even though it was New Year’s Eve.

I stayed at this property multiple times over the past month as we were a frequent visitor to the Mercy Hospital across the street. If you don’t mind walking a short distance, you can walk back and forth if visiting a relative in the hospital. I booked a regular room, a one bedroom and a two bedroom during my stays. My only complaint would be the TV in the regular room was insanely small and inadequate for a modern hotel. And it was oddly situated. The TV in the bedroom rooms was perfect. Other than that, everyone was awesome. Good breakfast. Nice place to sit out front and visit with a relaxing vibe. Nice gym and saltwater pool. Get the TVs upgraded across the board and this place will be perfect.

It was a good hotel. The restaurant started closing on Mondays the day we arrived though, which was disappointing. We got in around five pm when it was dark and pouring rain, so we were looking forward to ordering food at the hotel so we wouldn’t have to get back out. That was actually the main reason we chose this hotel.

Clean, comfortable beautiful suite. Convenient to our destination at Mercy. I throughly enjoyed my stay. Recommend 5 star.

I visited my daughter at college and stayed two nights. Everything was clean and spacious. I did not use the stove or other amenities within the room. I did take advantage of the refrigerator, which kept our drinks cold.

Nice clean property. Nice, safe location.

When I slept, either the room or the mattress smelled like dog pee or poo, which understandable since this hotel is pet friendly. They should assign certain rooms for people who don’t have pets or want to smell pets urine.

New and clean. Very nice room with a lot of space.

Clean property with a nice hot/cold breakfast.

Super friendly staff, clean and accommodating

The hotel was very clean. All staff were friendly and helpful! Breakfast was very good. Will stay here again.

Easily the nicest hotel in Springfield we’ve stayed at! The only downsides- traffic was LOUD from our 5th floor room which made for a long night. Also, our bathroom was not as clean as I would hope for. Everything else was wonderful!

Breakfast was very nice. The room was clean but there was no large trash can for kitchen use.

The listing said the rooms was sound proof they was not someone let their kids run wild up till about 3 am. Check out is at 12 from 10 to 1130 room service kept trying to enter every 30 minutes . Other then that great stay

I visited my daughter at college and stayed two nights. Everything was clean and spacious. I did not use the stove or other amenities within the room. I did take advantage of the refrigerator, which kept our drinks cold.

Everything was comfortable and convenient -- nice kitchenette, good shower and towels, well-arranged furniture, comfortable bed. The color scheme is rather terrifying, red/black/charcoal.

The breakfast was horrible. The mattress we had needed to be replaced years ago. It was so wore out each side had it own divet that sank in about 4 inches.

Everything was great…. Except the pillows , it was like sleeping on clouds and not in a good way. Absolutely no support , no matter how many of them I stacked. I highly recommend bringing your own pillow. Other than that, we loved the place

Only issue was the TV. Had difficulty in operating and getting local channels. . Had to stream from personal streaming accounts.

Very nice rooms and loved the kitchen, everything there to make a meal for four, even a dishwasher

We booked a 2-bedroom suite and it was perfect.

The multiple TVs with the white spot issue was anoying

I stayed at this property multiple times over the past month as we were a frequent visitor to the Mercy Hospital across the street. If you don’t mind walking a short distance, you can walk back and forth if visiting a relative in the hospital. I booked a regular room, a one bedroom and a two bedroom during my stays. My only complaint would be the TV in the regular room was insanely small and inadequate for a modern hotel. And it was oddly situated. The TV in the bedroom rooms was perfect. Other than that, everyone was awesome. Good breakfast. Nice place to sit out front and visit with a relaxing vibe. Nice gym and saltwater pool. Get the TVs upgraded across the board and this place will be perfect.

The problem is that the TownePlace over booked and we were put up at the Hilton Garden Inn which is nothing like your facility. When we come to town Towne Place is the only place we stay at. Very unhappy even though we did not have to pay for the Garden Inn room just was not the same. We understand from the management at the Garden Inn that this happens more than not so we are going to be looking for another place to stay in town so we don't get switched again. I am sorry it just was not a good experience.

Nice place to stay other than requesting the room to be cleaned and fresh towels daily didn’t happen until our 3rd day. Very frustrating. Trying to deal with a family emergency I didn’t want to keep asking for clean towels. We had 4 adults in our room and only had 3 sets of towels. Other that that great place to stay. Loved all the space the 2 room unit offered. Will stay when we have to turn .

Nice staff

The excellent and professional service that Rachel at the front desk is greatly appreciated. We had to attend to a medical emergency and had to cancel the remainder of our stay. Rachel expidited the process quickly and we were on our way.

The desk clerk was away from front desk, waited on him a good 20-25 minutes to get back for check in. The air condition was out in the lobby! Room was fine if it hadn’t been for no refund on room would have went somewhere else

Housekeeping barging in our room 2 hours before check asking if we needed towels. Didn't hear no knock or anyone stating housekeeping.

Super friendly staff, clean and accommodating

They were super helpful, nice, and cooperative.

Staff was super kind and helpful. The hotel is close to lots of restaurants and right across the street from the hospital.

I have had the pleasure of staying there 3 times since last summer. This time was just an overnight stay for a medical procedure so was a quick stay but they were able to let us check in early which was an unexpected and really helped out. Rooms are always so clean, beds so comfortable, staff so nice !! I will not stay anywhere else ! I recommend them highly to all my friends and anyone wanting to stay overnight or several nights !!

The room was a great place to unwind after a long drive. Kitchenette was a bonus. Just a quick 5 minutes down the road to Missouri State. Nice pool - it's indoor, so slightly heated would have been nice, but that's just personal preference. Breakfast was good and staff very friendly.

Overall, the property was nice and clean. Front desk staff was super friendly. Only complaint was that it is located on a busy road right by a hospital. It was a little noisy, but not unbearable. We stayed for 1 night and it was very convenient.

It can be loud, being right across from the hospital. It wasn’t enough to bother us, but I did notice it. Other than that, our experience was perfect

Right across from hospital. Easy walking to hospital. Nice Suite. Clean. Nice amenities.

Close to hospital

Team was very nice and friendly, good location, breafast could be better.

Close and convenient for visiting at Mercy hospital.

Always an excellent choice when coming to work at the hospital.

It was a short stay. It was convenient to the University.

Staff was super kind and helpful. The hotel is close to lots of restaurants and right across the street from the hospital.

Very friendly staff excellent free breakfast and extremely clean rooms. Just a very nice hotel overall.

1) No hot water at shower the morning after our first night. 2) Broken electrical outlet on bed side lamp zapped my wife when she plugged in a phone cord. 3) Website states there is a restaurant. Advised at checkin there was none. 4) Body wash dispenser in shower was empty. 5) Living room TV had 6 white glowing spots. (Bedroom TV worked well.) Place was clean, bar was great, staff was great, just too many mechanical issues.

Pros: We reserved the double bedroom, living room, and kitchen suite. The layout, cleanliness, and decor was great. The breakfast options were a bit better than the standard hotel fair, which was appreciated. Cons: Hotel service left our room propped open all day w/o after the morning cleaning. The area around the hotel didn't seem very safe or clean. Also, near a hospital so you heard every ambulance that came and went. The bar has very, very limited food service so plan on traveling to eat.

Stay was nice! Hotel was sold out but you would have never known it! Clean place and friendly staff. Breakfast wasn’t great. One thing I didn’t like is dogs being in the breakfast area around the food.

It’s the price that is to high that brings everything down. The light bulb was flashing when I entered room if I was epileptic I probably would have a seizure. The bathroom shampoo conditioner and body wash was very low or completely empty. Breakfast was very low quality and only one older woman working and couldn’t keep up with the guests.

Room was fine. Bathtub needed a redo. The breakfast had limited supply. There was a crowd of people and not enough food for everyone. I think they need more help to accommodate based on hotel guests.

Clean property with a nice hot/cold breakfast.

No breakfast one day no internet it was out bar was closed even though it was New Year’s Eve.

Breakfast was very nice. The room was clean but there was no large trash can for kitchen use.

It was a good hotel. The restaurant started closing on Mondays the day we arrived though, which was disappointing. We got in around five pm when it was dark and pouring rain, so we were looking forward to ordering food at the hotel so we wouldn’t have to get back out. That was actually the main reason we chose this hotel.