Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

How is the property's location in relation to key landmarks?

The hotel is within a 15-minute drive of Houston Premium Outlets and CityCentre, and is 12.1 miles from Memorial City Mall and 17.7 miles from Westheimer Road.

Does the property have a swimming pool?

No, the property does not have a swimming pool.

What are the policies for guests staying with children?

Up to 3 children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

Rollaway beds are available for a fee of USD 10.00 per night, and requests for extra beds should be made in advance.

Comfort Suites Northwest - Cy - Fair in Houston

Average nightly price at Comfort Suites Northwest - Cy - Fair by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$77
March	US$76
April	US$68
May	US$73
June	US$100
July	US$81
August	US$71
September	US$69
October	US$76
November	US$66
December	US$57

What guests think

At Comfort Suites Northwest - Cy - Fair, reviewers often praise clean, comfortable rooms, friendly staff, and a convenient location near highways and restaurants, while recurring complaints cite unreliable Wi-Fi, breakfast that runs short, limited parking, and frequent elevator outages.

Rooms are generally spacious with comfortable beds, but some feel dated or have maintenance issues like weak AC, hot-water problems, or small TVs. Service can be inconsistent, with reports of slow or absent front desk support, spotty housekeeping, and check-in delays. Some guests mention odors, pests, or noise from traffic or nearby areas, while others highlight good value. Expect a budget-friendly stay with tradeoffs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with a small fitness room (treadmill reported broken), no pool, and a business center that sometimes doesn’t work. Multiple reviews note elevator outages and limited, shared parking that can feel crowded.

Related guest reviews

8

Shawn

18 Feb 2025

·

Stayed 2 nights

Everytime we can back at night Texas road house was over flowed into the parking lot, mentioned it to staff they proceeded to let it continue va calling and getting a tow truck to clear private property for its own customers

6

VANESSA

3 Sept 2025

·

Stayed 2 nights

Limited parking. Parking lot didn’t felt safe as it shared it with Texas Roadhouse. No pool !! Breakfast is 5/10 only serve 3 hot items. Turkey sausage and salty eggs oh and make your own waffles. No fresh fruit. Bed was comfty but as we entered it had a bad odor like of the previous people. Carpet felt gross. Had to keep on my socks. Didn’t felt clean

8

Rinzerlon

28 Oct 2025

·

Stayed 2 nights

Actually had microwave in room as advertised. Vinyl flooring in rooms which I loved. Breakfast included. $50 deposit for stay. Has a fitness center but the treadmill needs to be serviced as it does not work properly and is a safety hazard.

2

Dinorah

2 Jun 2025

·

Stayed 2 nights

My room was on the third floor and the elevator was not working 😡

2

Larry

10 Jun 2025

·

Stayed 1 night

Elevator was not working. No front desk worker in the morning

4

Lynn

1 Mar 2025

·

Stayed 2 nights

The facility is very clean with a great atmosphere. The landline phone did not allow me to make an external call due to my cell phone not working, the business center did not function nor did staff seem to have an urgency of fixing the computer. A big roach from outside was in my shower.

4

Laila

9 Jun 2025

·

Stayed 2 nights

Things was broken elevator, ice machine, back door

10

Laura

2 Aug 2025

·

Stayed 1 night

The room was very clean and nice for the affordable price. The breakfast and breakfast area was very nice as well. The only downfall was no pool, which I should have paid better attention to when booking online. We only were in the area for one night though, so overall it wasn’t a big deal.

10

John

7 Oct 2025

·

Stayed 3 nights

My wife and I were in town to visit our grandkids. This hotel was conveniently located and easy to get to. The room was clean , bed was comfortable, and the hotel was quiet. The breakfast was good but they did run out of some things. The parking leaves something to be desired. There are not ample spaces and the lot is crowded and hard to maneuver. Other than the parking, however, we had a fantastic stay!

2

Elizabeth

9 Jun 2025

·

Stayed 1 night

The elevator was broken upon arrival, but we were not offered a room on a lower floor. Instead, we had to haul four suitcases up four flights of stairs.

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Cleanliness

Cleanliness is mixed: many guests describe very clean rooms and fresh smells, while others report mildew or bad odors, stained carpets, pests, and occasional housekeeping lapses.

Related guest reviews

6

VANESSA

3 Sept 2025

·

Stayed 2 nights

Limited parking. Parking lot didn’t felt safe as it shared it with Texas Roadhouse. No pool !! Breakfast is 5/10 only serve 3 hot items. Turkey sausage and salty eggs oh and make your own waffles. No fresh fruit. Bed was comfty but as we entered it had a bad odor like of the previous people. Carpet felt gross. Had to keep on my socks. Didn’t felt clean

10

Kashbea

8 Sept 2025

·

Stayed 2 nights

This place is so clean and smells so good I could sleep in the elevator they was amazing I will definitely return when I am in town

6

Katrina

4 Jul 2025

·

Stayed 2 nights

My room was clean, but I wouldn’t choose to stay there again. There was a hole in the wall by the door, and I noticed three small roaches in the bathroom. On a positive note, the breakfast was quite good, and the staff was helpful and accommodating. Although the hotel seems a bit dated, the room rate was reasonable overall.

4

La Toya

14 Nov 2024

·

Stayed 1 night

Smelled badly, looked dingy, not many options for breakfast, restroom was clean.

6

Tamara

11 Aug 2023

·

Stayed 3 nights

The first room I was in had roaches, and one was in bed with me. Once I reported it, I was given a new room immediately. They were nice and accommodating. Besides that everything was great!

10

Shebah

13 Oct 2025

·

Stayed 1 night

The room was clean and sufficient. The staff were sweet & accommodating. I didn’t have an issue with parking. Breakfast could’ve been a bit better as far as options. I would’ve liked to see some fresh fruit and a different selection of pastries, however there was a plethora of restaurants around me that were walking distance so it balanced out.

2

Myoshi

31 Jul 2024

·

Stayed 7 nights

The hallways and rooms have a smelly mildew odor. The room was dirty. The staff was mean and uncompromising. I ask to change rooms and she said they had no more rooms just use air spray. I checked out the same day and they will not refund my money

10

John

7 Oct 2025

·

Stayed 3 nights

My wife and I were in town to visit our grandkids. This hotel was conveniently located and easy to get to. The room was clean , bed was comfortable, and the hotel was quiet. The breakfast was good but they did run out of some things. The parking leaves something to be desired. There are not ample spaces and the lot is crowded and hard to maneuver. Other than the parking, however, we had a fantastic stay!

10

Mahbub

6 Sept 2023

·

Stayed 2 nights

Very clean, helpful staff, overall everything was great for us.

10

Hollana

29 Jul 2024

·

Stayed 3 nights

It was an amazing stay. The hotel was clean and everyone was friendly. The breakfast was delicious.

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Rooms

Rooms are generally spacious and comfortable, with suites that suit families, but some feel dated or have issues like dim lighting, small TVs, or AC/hot-water problems. Wi-Fi performance is often poor.

Related guest reviews

8

Daniel

4 Aug 2024

·

Stayed 2 nights

Easy and quick check-in process. Enjoyed the view from the room and quiet. Occasional train horn would honk. Room and bathroom were clean, but water pressure could have been little stronger. VERY BAD / NON-EXISTENT WIFI in our room. But overall good experience.

8

Santiago

24 Feb 2023

·

Stayed 6 nights

Tv too small

10

Crystal

12 Mar 2025

·

Stayed 1 night

Friendly staff and a clean large room. Breakfast was decent and easy access to the freeway. The sunrise was beautiful and I woke up to it right outside the large window. I’m extending 2 more days because I really like it

4

Estanislao

10 Feb 2023

·

Stayed 3 nights

The wifi didn’t work for my entire stay… the breakfast was really very poor also

8

David

12 Jan 2023

·

Stayed 19,362 nights

I stayed at this property twice within a week. The first time not a single issue. The second time the internet was down for the two days I stayed. I didn't need the internet however, I can see this being an issue for anyone who stayed for work. The stay was super friendly both times i checked in. Didn't get a chance to try the breakfast but, everything else was great. I would stay again.

8

Gwendolyn

24 Feb 2025

·

Stayed 1 night

Room was gloomy looking. Poor lighting

8

Reuben

16 Aug 2025

·

Stayed 1 night

Really nothing to complain about! This is one of the best stays we've had in the Houston area for this price! The suite option is very family friendly and clean, and the breakfast area was very relaxed.

8

Richard

12 May 2025

·

Stayed 2 nights

It is one of our regular places to stay when visiting Houston. The hotel area is rather crowded with limited parking when busy. The staff were ok, nothing special. The breakfast was minimal at best. The room was clean, however the bed mattress was very soft and lumpy and the small square pillows would smash down to hardly any depth. Both nights were very uncomfortable and restless. The price was acceptable.

8

Norma

24 Oct 2024

·

Stayed 3 nights

Room has two beds and one sofa bed enough space for 4 people. Breakfast is buffet style. Reasonable price per room. Budget friendly.

2

Raymond

23 Jan 2023

·

Stayed 4 nights

We were there several days and there was NO WiFi except for part of one day!!!

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Service

Service varies: many encounters are polite and helpful, but several reviews cite slow or absent front desk coverage, unhelpful interactions, housekeeping misses, and check-in delays.

Related guest reviews

2

Xingting

13 Nov 2023

·

Stayed 1 night

We waited over 1hour to check in, because there is no one at the front desk. We called everyone that we can and couldn’t reach anyone to hep us! Do not stay this hotel! The service is very bad.

2

jessenia

9 Jan 2024

·

Stayed 3 nights

Front desk was rude and acted like she didn’t even want to be there. Was not informative during check in. Tried getting me to sign with the room rates not put in I had to ask her and write down the room rate- never just sign a blank paper without the correct pricing for the room rates. We were a family of 6 and made them aware of it but when asked for extra 2 towels she refused. Housekeeping never cleaned our rooms I took trash out. Will not stay there again or recommend.

10

Sarah

3 Dec 2024

·

Stayed 2 nights

Thanksgiving reservation and our under-21 son arrived several hours before us and they allowed him to check in - SO helpful! When we got into the room the television was broken. We told them we were going to be gone for a few hours and when we returned the television had been replaced. VERY important for NFL football viewing on Thanksgiving! Very thankful they were so helpful on all fronts.

10

Crystal

12 Mar 2025

·

Stayed 1 night

Friendly staff and a clean large room. Breakfast was decent and easy access to the freeway. The sunrise was beautiful and I woke up to it right outside the large window. I’m extending 2 more days because I really like it

8

Enrique

18 May 2025

·

Stayed 2 nights

checking was the worst they have a stupid policy no one checks in before 3 pm so u have 20 people at the lobby waiting till 3pm

10

Josie

16 Feb 2025

·

Stayed 2 nights

Staff was very courteous and professional. Housekeeping staff were superb.

8

Felicia

12 Aug 2024

·

Stayed 3 nights

Only complaint is the lady at the front desk moves very very slow! She left the front desk for 30min or more to do other task also upon check in she took forever to check us in

6

Michael

29 Apr 2024

·

Stayed 3 nights

Stayed 3 nights and here’s the issues: The hallways were very hot and smelled like they hadn’t been cleaned in a while. Had to ask for housekeeping services because they skipped us on Sunday morning. We did not have do not disturb sign out and were gone for all of the morning hours. When we asked for afternoon services the desk “couldn’t guarantee it”. I asked at 1 PM for it to happen at 3:30 PM as we needed to get ready for an event but because housekeeping left at 5 they said they might not be able to get to it. They came in and made the bed which is about it. Breakfast was subpar and the stations and tables were dirty. The attendant was present but not concerned. Doors were broken upon return after 11pm. Had to pry them open at the front desks instructions. The room was the only bright spot of the stay. Bed was comfortable, everything was clean and neat upon arrival, and room a/c was great. If management could clean the service and cleanliness of the common areas, this would be a great place to stay. Location is good and safe. Just an average hotel.

10

Shebah

13 Oct 2025

·

Stayed 1 night

The room was clean and sufficient. The staff were sweet & accommodating. I didn’t have an issue with parking. Breakfast could’ve been a bit better as far as options. I would’ve liked to see some fresh fruit and a different selection of pastries, however there was a plethora of restaurants around me that were walking distance so it balanced out.

2

Lay

23 Nov 2024

·

Stayed 4 nights

THE STAFF HERE IS COMPLETELY RUDE! I STAYED HERE TWICE. Once in February 2024 and then recently again November 24, the same girl served me. I think her name is aman or something, shes indian looking with black hairl. every time i come here its an issue. They are rude, unprofessional and unorganized. Wont be staying again

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AI-generated summary based on recent guest reviews

Location

Convenient off-highway location with many restaurants within walking distance. Some guests note freeway or train noise and limited/shared parking, and a few felt the area or lot was unsafe.

Related guest reviews

8

Daniel

4 Aug 2024

·

Stayed 2 nights

Easy and quick check-in process. Enjoyed the view from the room and quiet. Occasional train horn would honk. Room and bathroom were clean, but water pressure could have been little stronger. VERY BAD / NON-EXISTENT WIFI in our room. But overall good experience.

6

VANESSA

3 Sept 2025

·

Stayed 2 nights

Limited parking. Parking lot didn’t felt safe as it shared it with Texas Roadhouse. No pool !! Breakfast is 5/10 only serve 3 hot items. Turkey sausage and salty eggs oh and make your own waffles. No fresh fruit. Bed was comfty but as we entered it had a bad odor like of the previous people. Carpet felt gross. Had to keep on my socks. Didn’t felt clean

10

Esuan

7 Jul 2025

·

Stayed 4 nights

Great location and good property

10

Nisha

18 May 2025

·

Stayed 2 nights

Great location off the hwy with multiple restaurants in shared parking lot. Very clean and spacious room. Breakfast buffet was minimal but adequate for quick bite with clean large areas to eat. Staff was polite and helpful. Our room was near the vending machine so we did have occasional noise from it but it did not disturb our sleep. Great place for price point.

6

Barry

16 Jan 2024

·

Stayed 3 nights

Lots of restaurant choices and easy to get to. Lots of freeway traffic noise as well as parking lot noise. Breakfast was mediocre at best. Very limited. Will stay at Hyatt as its further removed from car traffic.

10

Tanisha

28 Feb 2024

·

It just didn't feel the safest Although nothing happened .

10

Stephanie

21 Mar 2025

·

Stayed 2 nights

Lots of homeless around

10

John

7 Oct 2025

·

Stayed 3 nights

My wife and I were in town to visit our grandkids. This hotel was conveniently located and easy to get to. The room was clean , bed was comfortable, and the hotel was quiet. The breakfast was good but they did run out of some things. The parking leaves something to be desired. There are not ample spaces and the lot is crowded and hard to maneuver. Other than the parking, however, we had a fantastic stay!

10

Raymond

19 Nov 2023

·

Stayed 4 nights

Great location, clean, and a great value.

10

KIMBERLY S

13 Jan 2024

·

Stayed 1 night

Nice location to many restaurants in walking distance.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included but inconsistent: multiple reviews mention limited selection, items running out, and occasional cleanliness or stocking issues, while others found it adequate or good.

Related guest reviews

6

Jose

1 Jul 2024

·

Gnats in breakfast dining area. Limited breakfast options with out of date yogurt being served.

6

VANESSA

3 Sept 2025

·

Stayed 2 nights

Limited parking. Parking lot didn’t felt safe as it shared it with Texas Roadhouse. No pool !! Breakfast is 5/10 only serve 3 hot items. Turkey sausage and salty eggs oh and make your own waffles. No fresh fruit. Bed was comfty but as we entered it had a bad odor like of the previous people. Carpet felt gross. Had to keep on my socks. Didn’t felt clean

6

Norberto

13 Dec 2023

·

Stayed 2 nights

They left us without breakfast on day 2 of our stay they said it was from 7-10 am and even wrote it on the envelope with the key. We went down at 9 and they said it was only 7-9 and it was already closed. On day 1 the breakfast was not good a lot of missing things and ran out of them by the time we were trying to get like juice or bread. I didnt need anything else but that and it was not good at all. I was expecting property to stand by their word especially when it was written in the envelope card. I had to buy breakfast outside which took me out of budget

10

David

29 May 2024

·

Stayed 1 night

I liked the room- safe, quiet, clean I didn't like the breakfast - no eggs were available and the breakfast was not attended to by staff

10

Lillie

29 Oct 2023

·

Stayed 2 nights

Everything was so nice and clean. The staff was nice and helpful. The breakfast was really good on the two days we stayed. Overall we enjoyed our stay. Only thing I didn't like was the pillows on the bed could have been better.

10

James F

20 Nov 2023

·

Stayed 1 night

Room was fantastic; breakfast was OK

10

Shebah

13 Oct 2025

·

Stayed 1 night

The room was clean and sufficient. The staff were sweet & accommodating. I didn’t have an issue with parking. Breakfast could’ve been a bit better as far as options. I would’ve liked to see some fresh fruit and a different selection of pastries, however there was a plethora of restaurants around me that were walking distance so it balanced out.

10

Travis

9 May 2023

·

Stayed 2 nights

Well done. Breakfast eggs are a little sketchy. Meats were delicious every day.

8

HSUAN HO

8 Oct 2023

·

Stayed 1 night

Everything was great except the breakfast that was not as good as expected.

10

John

7 Oct 2025

·

Stayed 3 nights

My wife and I were in town to visit our grandkids. This hotel was conveniently located and easy to get to. The room was clean , bed was comfortable, and the hotel was quiet. The breakfast was good but they did run out of some things. The parking leaves something to be desired. There are not ample spaces and the lot is crowded and hard to maneuver. Other than the parking, however, we had a fantastic stay!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $71	13 $74	14 $77	15 $78	16 $128	17 $132
18 $65	19 $68	20 $70	21 $71	22 $70	23 $86	24 $83
25 $65	26 $63	27 $63	28 $63	29 $65	30 $72	31 $74

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $63	3 $66	4 $65	5 $65	6 $95	7 $76
8 $63	9 $65	10 $64	11 $67	12 $69	13 $77	14 $85
15 $65	16 $63	17 $68	18 $68	19 $66	20 $77	21 $79
22 $64	23 $64	24 $63	25 $65	26 $69	27 $76	28 $76
29 $62	30 $65

Comfort Suites Northwest - Cy - Fair

Prices for Comfort Suites Northwest - Cy - Fair

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Efficiency)

Suite, 1 Bedroom (Small)

Suite, Multiple Beds, Accessible

Suite

Guest reviews of Comfort Suites Northwest - Cy - Fair

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Northwest - Cy - Fair

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