Is parking available at the property?

Yes, self-parking is available for USD 3 per day. Free parking options are also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 8:00 AM to 10:30 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:30 PM. Early check-in is available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for USD 35 per vehicle. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Santo Domingo, just 0.1 km from Malecon, 0.2 km from Puerta de la Misericordia, and within a 5-minute walk of Parque Independencia.

Does the property have a swimming pool?

Yes, the property features both an indoor and outdoor pool. Pool access is available from 9 AM to 8 PM.

What are the policies for guests staying with children?

Up to 5 children aged 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

RIG Puerto Malecón Bed & Breakfast in Santo Domingo

Average nightly price at RIG Puerto Malecón by month, last 12 months (USD)
Month	Average price
January	US$46
February	US$46
March	US$46
April	US$52
May	US$43
June	US$44
July	US$45
August	US$47
September	US$47
October	US$46
November	US$46
December	US$49

What guests think

At RIG Puerto Malecón, travellers highlight the central, walkable location near the Malecón and Zona Colonial, friendly staff, and handy on-site amenities like a small pool, rooftop/terrace spaces, and breakfast restaurant, offering simple, good-value stays.

Several guests reported inconsistent cleanliness and maintenance, including stained linens, pests, damp or moldy bathrooms, and room problems with AC, hot water, locks, or showers. Ongoing renovations, occasional power cuts, street noise, no elevator, and spotty in-room Wi-Fi also came up. Breakfast and the restaurant are frequently appreciated, though variety, timing, and hygiene drew mixed notes. Expect a no-frills, centrally located stay where warm service and value meet noticeable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small pool, rooftop or terrace areas and an on-site restaurant/bar are appreciated, with controlled access to the property. Some reviews mention renovations, no elevator, occasional power outages, wiring or hot tub issues, and street parking only.

Related guest reviews

10

Matthew

6 Jun 2025

·

Stayed 2 nights

We had an ocean view room during our stay which was amazing! The city was beautiful, the staff was attentive and friendly and worked hard to ensure all our needs were met by truly going above and beyond to arrange transportation to the hotel! The room and bathroom were spotless. The only thing I wish they had were small washcloths for your face or body, but that may be an American culture thing. I know they have a few projects in progress for the rooftop lounge/bar area so once those are finished this hotel will be even more of a catch! Thank you to everyone who contributed to our stay! I would highly recommend anyone and everyone to stay here 10/10!!

6

Rosemary

31 Jul 2023

·

Stayed 4 nights

There was roaches near the restaurant in the hotel and pool the hot tub didn’t turn on very limited food In restaurant

10

Ryan

12 Oct 2025

·

Stayed 2 nights

Favorite place always friendly and the price is great, pool, bar, restaurant, all inside.

10

Cami

20 May 2024

·

Stayed 3 nights

El hidromasaje estaba dañado y cogia la corriente.

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6

Fabrizio

14 Aug 2024

·

Stayed 1 night

Economica e strategica per la posizione. Personale gentile, mi hanno aiutato molto. Buona la colazione. Però in realtà non hanno parcheggio. Si parcheggia in strada. E la zona nei dintorni non sembra molto sicura.

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8

Steven

1 Feb 2023

·

Stayed 4 nights

I really like the roof top terrace because I could had a good view of the Malecon.

6

Eda

30 Apr 2025

·

Stayed 3 nights

This property had not elevator. Fir ne was very difficult because I have to up 3 floor and I am atsmatic

10

Harold

8 Aug 2024

·

Stayed 3 nights

I like the fact that access is controlled and people can't randomly walk in off of the street

10

Marcel

1 Aug 2025

·

Stayed 1 night

They were under construction in the layout of the lights in the room were uncomfortable. You couldn’t turn the lights off and have the fan running so if you turned off the lights, the fan would turn off, which makes no sense. Why wouldn’t the fan be able to run independently from the lights on the other side of the room that was a bother.

6

Celestine

29 Oct 2024

·

Stayed 5 nights

The first was like a closet and the fridge kept leaking the first three nites. It ruined our clothes. The customer service was great. The restaurant breakfast was average. Jennifer, Christopher, Jholey, and Antonio were very welcoming. 10/10. The pools and rooftop and bar were also wonderful.

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Cleanliness

Feedback is mixed: while several guests found rooms and linens clean, multiple reviews cite stained bedding, pests (cockroaches/bugs), dampness or mold, and inconsistent housekeeping.

Related guest reviews

2

Amber

3 Aug 2023

·

Stayed 15 nights

Horrible conditions both inside and outside the hotel. Very unsafe. Cockroaches and dirty room. Stains on the sheets. Mold in shower and fridge. Pictures did not match description. Electrical plugs did not work. TV did not work. Funky smell. Toilet and shower broken. Holes in the room.

10

Gary

10 Oct 2024

·

Stayed 1 night

My experience has always been great with this hotel. But this week, the cleaning staff dropped the ball. They placed stained sheets and pillow cases with blood on them! They had to know that you can do that! Bugs were inside of my executive suite. They were in the bed around the kitchen/ living room areas. This was disappointing.

2

napoleon

4 Nov 2025

·

Stayed 1 night

Blood stains on the sheets, no towels or in the toiletries

6

Marcia

31 May 2025

·

Stayed 9 nights

Good location. Multiple power outages. Lobby was undergoing construction. The breakfast was good but there were Cockroaches in the restaurant.

10

Kirsy

29 Jul 2025

·

Stayed 2 nights

Muy bien sábanas limpia y tohallas nuevas

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2

Nelisha

17 Apr 2025

·

Stayed 3 nights

The room where dirty and appears to Have What seem like mole on the wall, at nights the lights would go out , I tried to Get some Sleep on my 1st day, there Were men drilling in the wallls made It impossible to sleep very uncomfortable and worst hotel I have ever been to

6

René

5 Jan 2023

·

Stayed 19,361 nights

Great breakfast We stayed at the ground floor. Damp rooms no hot water shower

6

Bernarda

5 Aug 2024

·

Stayed 4 nights

Our first bedroom was moldy and dirty. The bathroom was very small and smell moldy, the shower was clogged, the small fridge was not working and the room looked dirty. They moved us to another room which was in better condition, but the bed was uncomfortable and made a lot of noise, they did not provide us with a cover at first. The safe did not work. The room was by the street and we could hear every car going by. The water in the shower went from hot to cold and it was difficult to keep it at a warm temperature. The breakfast was good and the server at the breakfast was very polite. The desk attendant that was there in the evenings was kind of rude and looked annoyed when we asked to change rooms and when we moved to the other room, we asked for a blanket and a pillow, and he looked annoyed. The day desk lady was very polite and so was the overnight desk gentleman when we checked out.

10

Chantely

12 Oct 2025

·

Stayed 14 nights

My experience at Rig puerto malecon was beyond my expectations the hotel was clean and a safe environment wich isthe most important for me i to thank cristopher for always helping me in anything that i need it and also Antonia for always making sure my room was clean and in general the whole staff was amazing i will definitely consider this hotel as my number one choice to stay when im back at the Dominican Republic

4

Diego

10 Oct 2024

·

Stayed 4 nights

Good location, this hotel lacks a lot, they don't have several plugs in the rooms, they don't change the bed linen, they don't clean or disinfect the rooms. The buffet lacks many things! A hotel and they don't have phone chargers, I always had to ask for a towel, no hand or face towels. No soap, no shampoo or conditioner! They don't have hangers to hang clothes! I wouldn't stay there again, nor recommend the rooms are still very small.

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Rooms

Rooms are generally small and dated, with recurring maintenance complaints (AC not cooling, poor hot water control, broken fixtures/locks) and noticeable street noise. In-room Wi-Fi can be unreliable compared with the lobby.

Related guest reviews

2

Jose Luis

1 Mar 2025

·

Stayed 2 nights

Muy mala, las fotos que ponen no está ni cerca de la realidad, las cortinas sucias, el baño y taza con agua, el espacio súper estrecho, el aire viejo que no enfría, las sábanas sucias, la base de la cama súper floja, además demasiado bullicio que no se permite descansar ni un poco. No pude ni pasar una noche, tuve que salirme a un Airbnb. Definitivamente no volvería nunca.

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6

Magali

21 Jun 2025

·

Stayed 1 night

Problemas con el aire acondicionados del cuarto notificado pero solo que estaba lleno y no cambió de habitación

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6

Adeyemi

16 Aug 2025

·

Stayed 4 nights

The hotel stay was okay overall, but there were several major issues that impacted my experience: 1. The shower door did not close properly and had to be lifted and forced shut each time. 2. The Wi-Fi did not work in my room and was only accessible in the lobby. 3. Fresh towels were unavailable if I missed the housekeeping team. 4. My room’s front door stopped locking after the first day, which was a serious safety concern. I had to place a chair against the door as a precaution. 5. While the staff was generally polite and willing to help, service was very slow. For example, when my toilet stopped flushing, it took about 40 minutes before assistance arrived.

10

Albert

18 Feb 2025

·

Stayed 5 nights

Cute hotel, good location, has a restaurant and a small pool. The room was very small, staff very friendly.

6

Alejandro

17 Jan 2023

·

Stayed 19,373 nights

El personal muy amable, el desayuno muy rico y beuna ubicación. No se si fue mala suerte pero nuestra habitación tenía un colchón muy malo, era muy ruidosa porque daba a la calle a nivel de piso y el agua caliente no funcionaba. Lo reportamos e intentamos cambiar de habitación en dos ocasiones y no se pudo.

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6

Bernarda

5 Aug 2024

·

Stayed 4 nights

Our first bedroom was moldy and dirty. The bathroom was very small and smell moldy, the shower was clogged, the small fridge was not working and the room looked dirty. They moved us to another room which was in better condition, but the bed was uncomfortable and made a lot of noise, they did not provide us with a cover at first. The safe did not work. The room was by the street and we could hear every car going by. The water in the shower went from hot to cold and it was difficult to keep it at a warm temperature. The breakfast was good and the server at the breakfast was very polite. The desk attendant that was there in the evenings was kind of rude and looked annoyed when we asked to change rooms and when we moved to the other room, we asked for a blanket and a pillow, and he looked annoyed. The day desk lady was very polite and so was the overnight desk gentleman when we checked out.

8

Agnidhar

6 Apr 2025

·

Stayed 2 nights

The hotel is in zona colonial & is A very nice boutique hotel indeed close to all tourist attractions. The main issue was the wifi as it was completely disastrous given it was disconnecting constantly and for someone like my self who works remote , it was far from ideal. Also very strange that they had a good breakfast included but no water was provided free which needs to be rectified as it seemed very silly. If they rectify these issues mainly with internet and breakfast it can be quite a nice stay indeed . The staff were very friendly but couldn’t assist with the internet issues & u can explicit lot of traffic noise given it’s on a Main Street

6

Carlos m

8 Aug 2023

·

Stayed 11 nights

Little room

8

Yatzie

5 Sept 2023

·

Stayed 1 night

This is a "no frills" cute and quaint hotel very close to the Malecon, restaurants, casino, shops, etc. The rooms and bathrooms are a little dated and there appeared to be a little mold on the shower head and soap dish. My biggest issue was the shower temperature had little to no control; water was either cold, or literally boiling hot with no in between; but we made it work. Although the room was a little tight for two, it was good enough for a one or two night stay. Fridge in room is a plus. The hotel staff was very friendly, curtious, and professional. The hotel does offer a nice and complete local cuisine hot breakfast, which is an add on.

4

Ryan

11 Feb 2025

·

Stayed 3 nights

No hot water in my shower and no remove to turn off the Aircon above the bed. I had to leave after the first night

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Service

Staff are widely praised as friendly and helpful, with some going above and beyond. However, responses can be slow and some guests had to chase basic supplies or promised benefits.

Related guest reviews

4

Christian

20 Jun 2024

·

Stayed 1 night

La gente muy agradable pero la habitación no tiene nada que ver con las fotos publicadas ya es la tercera vez q elijo diferente hotel en República Dominicana y las propiedades están súper descuidadas q no tienen nada q ver con las fotos q publican. Me dijeron q soy miembro silver y q recibiría algunas amenidades y cual fue mi sorpresa que ni agua me dieron; no papel d baño, no toallas de mano ni ni faciales. Cama sucia q no se antoja meterse a las sábanas, Sin embargo la gente es muy linda y servicial. No vuelvo a reservar definitivamente por medio de la app. Tengan cuidado con lo q reservan con esta app, ya bo

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8

Godfrey

12 Jun 2025

·

Stayed 7 nights

Good hospitality, friendly staff

10

Thomas

30 Oct 2023

·

Stayed 4 nights

Alex was very helpful when I needed to change rooms. He went above and beyond for me. The staff at both RIG properties are amazing. The cleaning staff and the breakfast staff were also very helpful. I believe the name of the young lady running the rooftop bar is Jennifer. She made my stay a pleasure as well.

2

Marcia

13 Jun 2025

·

Stayed 2 nights

I have dtsyed at RIG properties before, including this location. This was the wordt hotel experience. Not only is there a huge construction project going on, my room had no towels and no toilet paper. Repeated requests finally solved the problem. The remote for the AC was missing and the room was cold at night but couldn't be turned off without the remote. I won't go back

6

Adeyemi

16 Aug 2025

·

Stayed 4 nights

The hotel stay was okay overall, but there were several major issues that impacted my experience: 1. The shower door did not close properly and had to be lifted and forced shut each time. 2. The Wi-Fi did not work in my room and was only accessible in the lobby. 3. Fresh towels were unavailable if I missed the housekeeping team. 4. My room’s front door stopped locking after the first day, which was a serious safety concern. I had to place a chair against the door as a precaution. 5. While the staff was generally polite and willing to help, service was very slow. For example, when my toilet stopped flushing, it took about 40 minutes before assistance arrived.

10

FIIFI

9 Dec 2024

·

Stayed 3 nights

Staff Service .10. Christopher ,Johnly and Noella were great and very hospitable . Staff was very resourceful . Food was Great. Cleanliness. 10 Amenities: 9

6

Celestine

29 Oct 2024

·

Stayed 5 nights

The first was like a closet and the fridge kept leaking the first three nites. It ruined our clothes. The customer service was great. The restaurant breakfast was average. Jennifer, Christopher, Jholey, and Antonio were very welcoming. 10/10. The pools and rooftop and bar were also wonderful.

10

KC

10 Sept 2023

·

The staff here is excellent. Joseph went above and beyond for me. This is a small hotel near the malecon and a park where locals gather. This is not some high end removed hotel. Local neighborhood, authentic experience and solid value. The staff make this place a gem. Thank you!

10

Chandra

18 May 2025

·

Stayed 1 night

Christofer was so nice and took care of all of my requests. The front desk and location are definitely 15/10

2

Terrence

12 Jan 2024

·

Stayed 1 night

The worst stay I have ever had. They took advantage of my partner and refused to let them leave unless they paid 70.00 for a small stain on sheets that they cleaned. Had to ask for towels not once but 5 times. Building was not accessible and there was nothing like a “beach view”. All you saw were concrete buildings. Definitely do not go here if you are black, queer and/or femme. Should be closed down like yesterday.

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AI-generated summary based on recent guest reviews

Location

Central and walkable near the Malecón/Zona Colonial, close to restaurants, sights, and transport. Some noted street noise; parking is on the street and safety perceptions vary.

Related guest reviews

10

deolall

11 Jun 2024

·

Stayed 7 nights

Very good and quiet area and cool. Near the beach

6

Fabrizio

14 Aug 2024

·

Stayed 1 night

Economica e strategica per la posizione. Personale gentile, mi hanno aiutato molto. Buona la colazione. Però in realtà non hanno parcheggio. Si parcheggia in strada. E la zona nei dintorni non sembra molto sicura.

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10

Brusly

9 Mar 2025

·

Stayed 3 nights

Everything is so close

8

Delia

28 Aug 2025

·

Stayed 5 nights

The property was located in a historical district.

8

ventura

2 Jan 2025

·

Stayed 2 nights

La ubicación es excelente para disfrutar de la ciudad colonial fáciles para ir caminando a restaurantes, bar y conocer la historia de la ciudad

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10

Joel

9 Jul 2024

·

Stayed 2 nights

Great location Great staff clean quiet

8

Canice

24 Nov 2023

·

Stayed 1 night

Its accesibility and closeness to the sea. Good staff.

10

Rudilania

13 May 2025

·

Stayed 1 night

Muy tranquilo lugar. Cerca de todo

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10

Angela

1 Jun 2025

·

Stayed 4 nights

The hotel is in the center of the zona colonial.everything is walking distance easy to get transportation.

8

Agnidhar

6 Apr 2025

·

Stayed 2 nights

The hotel is in zona colonial & is A very nice boutique hotel indeed close to all tourist attractions. The main issue was the wifi as it was completely disastrous given it was disconnecting constantly and for someone like my self who works remote , it was far from ideal. Also very strange that they had a good breakfast included but no water was provided free which needs to be rectified as it seemed very silly. If they rectify these issues mainly with internet and breakfast it can be quite a nice stay indeed . The staff were very friendly but couldn’t assist with the internet issues & u can explicit lot of traffic noise given it’s on a Main Street

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Dining

Many enjoyed the breakfast and on-site food, though variety and timing can be limited. Several reviews raised hygiene concerns about pests near the restaurant/coffee area, and complimentary water is not provided.

Related guest reviews

10

wilfredo

26 Jan 2024

·

Stayed 5 nights

It was Great the staff was ourteus. The breakfast was great,all you can eat'

10

Blanca

30 Jul 2025

·

Stayed 2 nights

Ya me e alojado mas de 4 veces y el personar muy atento y el desayuno bueno, lo recomiendo

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10

amory

24 Apr 2024

·

Stayed 1 night

the breakfast buffer is amazing.

6

Marcia

31 May 2025

·

Stayed 9 nights

Good location. Multiple power outages. Lobby was undergoing construction. The breakfast was good but there were Cockroaches in the restaurant.

10

R

8 Sept 2024

·

Stayed 1 night

Everyone but the roach infestation in the Expreso maker. Other then that it’s great!!

8

D

14 Mar 2025

·

Stayed 2 nights

Es lugar me gustó mucho muy limpio y su desayuno muy completo está en un lugar céntrico son muy flexibles, por lo único que me puedo quejar es que en las habitaciones no hay agua hay que comprar y eso no había visto nunca, y tienen una muchacha flaca en el desayuno que es poco servicial pero después los demás todos muy amables.

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10

Maria

18 Sept 2024

·

Stayed 1 night

The breakfast was quite good

10

María auxiliadora Castañeda

4 Aug 2025

·

Stayed 4 nights

Rico desayuno y atención De el personal encargado

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8

Axel Perez Parra

27 Nov 2024

·

Stayed 7 nights

in genral is was pertty good, but can use some improvements, the breakfast is good but has no variety ,a nd the bathrooms are narrow and with poor ventilation. Everything else was prety good

10

Chazarae

31 Jul 2025

·

Stayed 2 nights

The bed was very soft and comfortable. AC was fast cooling down the room. Breakfast was delicious

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $53	7 $53
8 $52	9 $53	10 $52	11 $52	12 $52	13 $53	14 $53
15 $52	16 $54	17 $52	18 $53	19 $53	20 $53	21 $53
22 $53	23 $53	24 $53	25 $53	26 $53	27 $52	28 $53
29 $53	30 $52

Su	Mo	Tu	We	Th	Fr	Sa
		1 $57	2 $53	3 $53	4 $53	5 $53
6 $53	7 $53	8 $53	9 $53	10 $53	11 $54	12 $53
13 $53	14 $53	15 $53	16 $53	17 $53	18 $54	19 $53
20 $53	21 $53	22 $53	23 $53	24 $53	25 $53	26 $54
27 $60	28 $60	29 $64	30 $60	31 $60

RIG Puerto Malecón

Prices for RIG Puerto Malecón

Monthly average prices

About this property

Location

Room options

Superior Room

Standard Double Room, 1 Bedroom

Economy Room

Junior Suite, 1 Bedroom, Kitchenette, Sea View

Standard Room

Exclusive Suite, 1 Bedroom

Deluxe Room

Guest reviews of RIG Puerto Malecón

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about RIG Puerto Malecón

Prices for upcoming dates

Business details