TownePlace Suites by Marriott Franklin Cool Springs
US$151
/ night
Avg. for September
Prices for TownePlace Suites by Marriott Franklin Cool Springs
Select dates to see prices and availability
US$151
/ night
Avg. for September
Monthly average prices
Nightly prices at TownePlace Suites by Marriott Franklin Cool Springs average US$110 in the cheapest month (January) and US$164 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$110 |
| February | US$122 |
| March | US$144 |
| April | US$154 |
| May | US$160 |
| June | US$151 |
| July | US$132 |
| August | US$116 |
| September | US$151 |
| October | US$164 |
| November | US$144 |
| December | US$122 |
J
F
M
A
M
J
J
A
Sept · US$151
S
O
N
D
Most expensive: October (~US$164)
Cheapest: January (~US$110)
About this property
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Amenities
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dining
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 39-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Location
Located in Franklin, Towneplace Suites by Marriott Franklin Cool Springs is in the business district, a 1-minute drive from CoolSprings Galleria and 7 minutes from The Factory. This hotel is 4.5 mi (7.3 km) from Pull-Tight Players Theatre and 4.7 mi (7.5 km) from Franklin Theatre.
What's nearby
CoolSprings Galleria(0.1 Miles)
Aspen Grove Park(0.9 Miles)
Iasis Health Care(1.5 Miles)
The Park at Harlinsdale Farm(3.1 Miles)
Saint Thomas Medical Partners(3.7 Miles)
The Factory(3.7 Miles)
Boiler Room Theatre(3.7 Miles)
Franklin Farmers Market(3.8 Miles)
SOAR Adventure Tower(3.9 Miles)
Fort Granger Park(3.9 Miles)
Crockett Park(4.5 Miles)
Maggie's Bark Park(4.5 Miles)
Heritage Foundation of Franklin and Williamson County(4.5 Miles)
Pull-Tight Players Theatre(4.5 Miles)
Franklin Square(4.6 Miles)
Nashville International Airport (BNA)(20.8 Miles)
Smyrna, TN (MQY)(34.5 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Safe-deposit box
Location
7153 South Springs Drive, Franklin, Tennessee, United States of America
CoolSprings Galleria (0.1 Miles)
Aspen Grove Park (0.9 Miles)
Iasis Health Care (1.5 Miles)
The Park at Harlinsdale Farm (3.1 Miles)
Saint Thomas Medical Partners (3.7 Miles)
The Factory (3.7 Miles)
Room options
5
Studio, 1 King Bed (Mobility Accessible, Tub)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
9
Studio, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
7
Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
8
Studio, 2 Queen Beds (Hearing Accessible)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
5
Studio, 1 King Bed (Mobility Hearing Accessible, Tub)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
10
Studio, 1 King Bed with Sofa Bed (Hearing Accessible)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
5
Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
6
Studio, 2 Queen Beds (Mobility Accessible, Tub)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
10
Studio, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews of TownePlace Suites by Marriott Franklin Cool Springs
8.9
Fabulous
Based on 788 verified reviews
Who stays here?
Business
10%
Couple
21%
Family
59%
Group
8%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, TownePlace Suites by Marriott Franklin Cool Springs is praised for friendly, accommodating staff, spacious suites with kitchens, and a convenient, walkable location by Cool Springs Galleria and I-65, appealing to both short visits and extended stays.
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What guests think
Across recent reviews, TownePlace Suites by Marriott Franklin Cool Springs is praised for friendly, accommodating staff, spacious suites with kitchens, and a convenient, walkable location by Cool Springs Galleria and I-65, appealing to both short visits and extended stays.
Cleanliness is commonly rated very good, with several guests calling rooms exceptionally clean, though a few reported odors, stained linens, or maintenance oversights. Amenities such as the indoor pool, a modest fitness room, and on-site laundry draw praise, though a few mentioned a strong chlorine smell at the pool. Breakfast feedback and soundproofing are mixed, so expect a comfortable, convenient base with occasional noise and morning offerings that vary.
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AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the indoor pool, a small fitness room, pet friendly policies, and on-site laundry; some also mention a parking garage. A few noted a strong chlorine smell in the pool area.
Related guest reviews
8
Anna
13 Jun 2025
·
Stayed 4 nights
Overall we had a very nice stay. The room was very clean and well maintained. Quiet area close to shopping and restaurants. Breakfast was pretty good. Comfy bed, but terrible, flat pillows. Pool looked nice, but you could smell the chlorine from the outside of the room and it was very overwhelming when we went in the room so we skipped it. We would stay here again. It’s a good location for visiting Nashville and the surrounding areas.
Overall we had a very nice stay. The room was very clean and well maintained. Quiet area close to shopping and restaurants. Breakfast was pretty good. Comfy bed, but terrible, flat pillows. Pool looked nice, but you could smell the chlorine from the outside of the room and it was very overwhelming when we went in the room so we skipped it. We would stay here again. It’s a good location for visiting Nashville and the surrounding areas.
10
Vera
20 Aug 2024
·
Stayed 1 night
Great breakfast. Nice parking garage.
Great breakfast. Nice parking garage.
10
Jose
22 Dec 2024
·
Stayed 1 night
Great place with a great breakfast to start the day. Pet friendly is a plus for pet owners. Will highly recommend to others.
Great place with a great breakfast to start the day. Pet friendly is a plus for pet owners. Will highly recommend to others.
10
Karen
5 Sept 2023
·
Stayed 1 night
The hotel staff were very friendly! The room was very nice super clean with comfortable beds and a kitchenette! The indoor pool was nice as well and well kept. I enjoyed my stay here a lot and if you wanna go shopping you can walk over to the mall across the street.
The hotel staff were very friendly! The room was very nice super clean with comfortable beds and a kitchenette! The indoor pool was nice as well and well kept. I enjoyed my stay here a lot and if you wanna go shopping you can walk over to the mall across the street.
10
Linda
11 Apr 2025
·
Stayed 2 nights
Stay 3 nights in this excellent property. Our studio was spacious with full kitchen and very clean. Enough kitchen ware provided to make a simple meal. Breakfast was excellent with hot and cold choices. Reception was excellent in providing info and extra room supplies as needed. Laundromat available and not expensive which is a plus when traveling cross country. Many restaurant close by. Supermarket within walking distance. Very convenient location.
Stay 3 nights in this excellent property. Our studio was spacious with full kitchen and very clean. Enough kitchen ware provided to make a simple meal. Breakfast was excellent with hot and cold choices. Reception was excellent in providing info and extra room supplies as needed. Laundromat available and not expensive which is a plus when traveling cross country. Many restaurant close by. Supermarket within walking distance. Very convenient location.
10
DANA
19 Feb 2024
·
Stayed 1 night
Great location and convenient to everything! Fabulous room and amenities. Parking could be a bit more plenteous, but otherwise looking forward to staying a game.
Great location and convenient to everything! Fabulous room and amenities. Parking could be a bit more plenteous, but otherwise looking forward to staying a game.
10
Cathy
29 Jul 2025
·
Stayed 1 night
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
10
Karen
5 Jul 2025
·
Stayed 1 night
Great stay. Spacious rooms. Love pet friendly. Nice breakfast options. Very clean. Friendly staff.
Great stay. Spacious rooms. Love pet friendly. Nice breakfast options. Very clean. Friendly staff.
10
Melissa
6 Oct 2025
·
Stayed 2 nights
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
10
Abigail
26 Apr 2025
·
Stayed 2 nights
Convenient location with ample amenities. We’ll definitely stay here again when we come back.
Convenient location with ample amenities. We’ll definitely stay here again when we come back.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe the hotel and rooms as very clean or exceptionally clean. However, several guests reported odors, stained or worn items, or lapses such as a moldy shower curtain.
Related guest reviews
10
Patricia
2 Jul 2025
·
Stayed 1 night
Room was exceptionally clean
Room was exceptionally clean
2
Christina
30 Dec 2022
·
This hotel was NASTY. There was a big smear of poo on the toilet, the floors were dirty, common areas were disorganized and filthy. There were hairy bloody boogers on the elevator buttons. To say nothing of the amateurish and creepy art. And the thin walls. I didn’t enjoy my stay, but the guy next door was obviously enjoying the Pink Panther movie. Also, not as important, but there was NO BODY WASH or shower soap. Obviously, this is the kind of business that doesn’t clean itself, and doesn’t expect you to either. Front desk guy was informed of the situation and seemed blithely disinterested. Go anywhere else. The Bates Motel would be better.
This hotel was NASTY. There was a big smear of poo on the toilet, the floors were dirty, common areas were disorganized and filthy. There were hairy bloody boogers on the elevator buttons. To say nothing of the amateurish and creepy art. And the thin walls. I didn’t enjoy my stay, but the guy next door was obviously enjoying the Pink Panther movie. Also, not as important, but there was NO BODY WASH or shower soap. Obviously, this is the kind of business that doesn’t clean itself, and doesn’t expect you to either. Front desk guy was informed of the situation and seemed blithely disinterested. Go anywhere else. The Bates Motel would be better.
4
Jennifer
26 Jan 2023
·
Stayed 3 nights
The shower curtain had black mold all over it, when they made the room up they didn't leave any toilet paper and when I went to the desk they had to go hunt for toilet paper. The mattress was very uncomfortable and the fitted sheet didn't really fit the bed. The breakfast was not very appealing either.
The shower curtain had black mold all over it, when they made the room up they didn't leave any toilet paper and when I went to the desk they had to go hunt for toilet paper. The mattress was very uncomfortable and the fitted sheet didn't really fit the bed. The breakfast was not very appealing either.
10
Karen
5 Sept 2023
·
Stayed 1 night
The hotel staff were very friendly! The room was very nice super clean with comfortable beds and a kitchenette! The indoor pool was nice as well and well kept. I enjoyed my stay here a lot and if you wanna go shopping you can walk over to the mall across the street.
The hotel staff were very friendly! The room was very nice super clean with comfortable beds and a kitchenette! The indoor pool was nice as well and well kept. I enjoyed my stay here a lot and if you wanna go shopping you can walk over to the mall across the street.
10
Sarah
15 Apr 2025
·
Stayed 3 nights
Everything was very nice and cozy. Nice healthy breakfast options. Sheets were a little stained, but nothing too outrageous. Very good amenities in the room, equipped with a kitchen and a few dishes as well. Staff were friendly and kind, other guests were pleasant and chill as well. Good stay 👍
Everything was very nice and cozy. Nice healthy breakfast options. Sheets were a little stained, but nothing too outrageous. Very good amenities in the room, equipped with a kitchen and a few dishes as well. Staff were friendly and kind, other guests were pleasant and chill as well. Good stay 👍
6
Julia
11 Apr 2024
·
Stayed 1 night
The room was decent and looked clean but smelled like dirty laundry.
The room was decent and looked clean but smelled like dirty laundry.
10
Aketa
23 May 2023
·
Stayed 2 nights
Very clean!
Very clean!
10
cynthia
5 Apr 2023
·
Stayed 2 nights
carpet in elevators had bad odor.
carpet in elevators had bad odor.
10
Ramona
31 Oct 2025
·
Stayed 1 night
Very nice person at front desk! Check in very fast and smooth. Clean and spacious room. Would recommend!!
Very nice person at front desk! Check in very fast and smooth. Clean and spacious room. Would recommend!!
10
Steven
21 Apr 2024
·
Stayed 2 nights
Hotel was exceptionally clean and the staff was extraordinarily cheerful and pleasant. One of our best hotel experiences!
Hotel was exceptionally clean and the staff was extraordinarily cheerful and pleasant. One of our best hotel experiences!
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and well equipped with kitchenettes and storage, with many finding beds comfortable. Common drawbacks include thin walls, softer mattresses or pillows, occasional maintenance issues, and a few rooms needing updates or having odors.
Related guest reviews
10
Beverly
16 May 2024
·
Stayed 1 night
Comfortable stay. All surroundings in the room so clean. Seems still new. And the amazing view of the mountain and the courtyard. The mall just across the street and the hotel itself was surrounded with bars and restaurants. You can walk to steakhouse and cheesecake factory. King O' Bowl bar and restaurants where you drink while you bowl.
Comfortable stay. All surroundings in the room so clean. Seems still new. And the amazing view of the mountain and the courtyard. The mall just across the street and the hotel itself was surrounded with bars and restaurants. You can walk to steakhouse and cheesecake factory. King O' Bowl bar and restaurants where you drink while you bowl.
8
Kenneth
29 May 2025
·
Stayed 3 nights
The room was roomy with nice features such as kitchenette and good storage. Free breakfast was better than most and adequate, but still was average. Property was clean and inviting.
The room was roomy with nice features such as kitchenette and good storage. Free breakfast was better than most and adequate, but still was average. Property was clean and inviting.
10
ALISHA
30 Jul 2024
·
Stayed 1 night
Room smelled. Needs updating.
Room smelled. Needs updating.
10
go
12 Aug 2025
·
Stayed 4 nights
Overall we had an excellent stay. The bed was super comfortable and coffee was always available. The hotel was conveniently located to everything and the water pressure was fabulous in the shower. The bedding and shower curtain could have used an upgrade, but overall we were very happy and would stay again. The room was also quite spacious!
Overall we had an excellent stay. The bed was super comfortable and coffee was always available. The hotel was conveniently located to everything and the water pressure was fabulous in the shower. The bedding and shower curtain could have used an upgrade, but overall we were very happy and would stay again. The room was also quite spacious!
8
Susan
20 Oct 2024
·
Stayed 1 night
Was clean, updated facility. Breakfast was good. Staff was very friendly. Easy check in Room was good size. Bathroom was small and no door in sink area (only for toilet and tub area. 2 negative was Tub drained poorly. (Only there 1 night so not attempt to get fixed.)
Was clean, updated facility. Breakfast was good. Staff was very friendly. Easy check in Room was good size. Bathroom was small and no door in sink area (only for toilet and tub area. 2 negative was Tub drained poorly. (Only there 1 night so not attempt to get fixed.)
10
Cathy
29 Jul 2025
·
Stayed 1 night
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
10
James
27 Jun 2025
·
Stayed 2 nights
Great rooms with all amenities for long stay w family Great location
Great rooms with all amenities for long stay w family Great location
6
Ian
17 Sept 2023
·
Stayed 4 nights
We had two beds and neither of us could sleep well.
We had two beds and neither of us could sleep well.
8
Dirk and Laura
2 Jun 2025
·
Stayed 2 nights
Lana at the front desk made a wonderful impression and truly elevated our experience—she was attentive, welcoming, and ensured our check-in went smoothly. She had clearly noted our preferences and did her best to make our stay comfortable, which we really appreciated. However, the room itself fell a bit short of expectations. The beds were far too soft for our liking, with noticeable sagging toward the center, which impacted our sleep quality. Additionally, the kitchen supplies were disappointing. The non-stick pots and pans were heavily scratched, and I chose not to use them due to concerns about potential toxicity from flaking coatings. That said, the hotel was quiet, clean, and well-maintained overall. I’d recommend it for a short stay. However, given its extended-stay setup and full kitchen amenities, I believe the hotel would benefit greatly from upgrading the mattresses and replacing worn-out kitchenware to better serve guests staying longer.
Lana at the front desk made a wonderful impression and truly elevated our experience—she was attentive, welcoming, and ensured our check-in went smoothly. She had clearly noted our preferences and did her best to make our stay comfortable, which we really appreciated. However, the room itself fell a bit short of expectations. The beds were far too soft for our liking, with noticeable sagging toward the center, which impacted our sleep quality. Additionally, the kitchen supplies were disappointing. The non-stick pots and pans were heavily scratched, and I chose not to use them due to concerns about potential toxicity from flaking coatings. That said, the hotel was quiet, clean, and well-maintained overall. I’d recommend it for a short stay. However, given its extended-stay setup and full kitchen amenities, I believe the hotel would benefit greatly from upgrading the mattresses and replacing worn-out kitchenware to better serve guests staying longer.
8
Haley
22 Apr 2025
·
Stayed 5 nights
The hotel is located in the same lot as a shopping center which was great! The staff was really friendly upon check in. I had booked a king room but when we arrived the only king available was next to the boiler room so we were switched to a double queen room because of the noise. I was fine with the room change but the noise from the guests above and beside us almost made me reconsider the room next to the boiler. The overall stay was nice just thin walls.
The hotel is located in the same lot as a shopping center which was great! The staff was really friendly upon check in. I had booked a king room but when we arrived the only king available was next to the boiler room so we were switched to a double queen room because of the noise. I was fine with the room change but the noise from the guests above and beside us almost made me reconsider the room next to the boiler. The overall stay was nice just thin walls.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as warm, accommodating, and efficient, with quick, friendly check-ins and helpful staff throughout. A few guests reported rushed late-night check-in or housekeeping scheduling issues.
Related guest reviews
10
JULIA
4 Feb 2025
·
Stayed 1 night
Fantastic staff! Super friendly, warm and kind. We were there during a huge snowstorm; the entire staff was so accommodating. Best place to stay in Nashville area.
Fantastic staff! Super friendly, warm and kind. We were there during a huge snowstorm; the entire staff was so accommodating. Best place to stay in Nashville area.
6
Bruce
2 Apr 2024
·
Stayed 4 nights
Overall, a terrific hotel. However, we called about housekeeping and were told they cleaned the room every other day. When that day came and went we called and they said we needed to ask for housekeeping. So we asked and they were supposed to take car of the room the next day. They didn’t. We finally asked for fresh towels and they brought them to us.
Overall, a terrific hotel. However, we called about housekeeping and were told they cleaned the room every other day. When that day came and went we called and they said we needed to ask for housekeeping. So we asked and they were supposed to take car of the room the next day. They didn’t. We finally asked for fresh towels and they brought them to us.
10
Brittni
8 Jun 2025
·
Stayed 1 night
Quick check in ! Great area, clean rooms, friendly staff!
Quick check in ! Great area, clean rooms, friendly staff!
10
Wiliam
10 Apr 2025
·
Stayed 1 night
Front desk service was fast, efficient and friendly.
Front desk service was fast, efficient and friendly.
10
Bryant
16 Jul 2025
·
Stayed 2 nights
I love how the staff all assisted in many different ways to resolve the internet issues I was having. Thank you all! Great service!
I love how the staff all assisted in many different ways to resolve the internet issues I was having. Thank you all! Great service!
10
Melissa
6 Oct 2025
·
Stayed 2 nights
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
10
Brian and Carla
4 Nov 2025
·
Stayed 2 nights
Room was way better then expected and Terrence the afternoon/night shift manager was awesome. Around 10pm I was looking for some milk to go with the cookies I had and he helped me out and was super nice about it. The day lady manager and even the guy maintaining breakfast were just so genuinely nice. It's the people that make a hotel great to stay at (or not) and this was such an excellent example of that.
Room was way better then expected and Terrence the afternoon/night shift manager was awesome. Around 10pm I was looking for some milk to go with the cookies I had and he helped me out and was super nice about it. The day lady manager and even the guy maintaining breakfast were just so genuinely nice. It's the people that make a hotel great to stay at (or not) and this was such an excellent example of that.
2
Raymond
16 Mar 2023
·
Stayed 5 nights
Stay away! Find other accommodations! The service here is terrible and the rooms are not tended to. You are told to do it yourself.
Stay away! Find other accommodations! The service here is terrible and the rooms are not tended to. You are told to do it yourself.
4
Kevin
19 Apr 2024
·
Stayed 3 nights
Was a basic hotel, breakfast was good but staff seemed a little frustrated since our trip was delayed the first night we got into town around 11pm but the place was locked up and staff was sitting right behind the glass staring at us, after a little they let us in and was very rushed to check us in, not a big deal and not trying to get anyone in trouble just after driving 8 hours straight it’s not the best walking into that situation. Also housekeeping beats down doors like cops about to raid the place all day long and working nights sleeping during the day was a challenge. Requested top floor for that reason but the rushed check in lady said everything was sold out so that’s hard to believe but I understand. I work out of state 12 months a year and rarely leave reviews it’s just the fact that we used to get a discount for Townplace but now they have stopped doing that as well so paying good money to not be able to rest and welcomed kinda leaves me burnt out on them, not basing this off one experience it’s a collective but there are a ton of great and friendly hotels out there that make you feel welcomed instead of bothered and those will be where I’ll be
Was a basic hotel, breakfast was good but staff seemed a little frustrated since our trip was delayed the first night we got into town around 11pm but the place was locked up and staff was sitting right behind the glass staring at us, after a little they let us in and was very rushed to check us in, not a big deal and not trying to get anyone in trouble just after driving 8 hours straight it’s not the best walking into that situation. Also housekeeping beats down doors like cops about to raid the place all day long and working nights sleeping during the day was a challenge. Requested top floor for that reason but the rushed check in lady said everything was sold out so that’s hard to believe but I understand. I work out of state 12 months a year and rarely leave reviews it’s just the fact that we used to get a discount for Townplace but now they have stopped doing that as well so paying good money to not be able to rest and welcomed kinda leaves me burnt out on them, not basing this off one experience it’s a collective but there are a ton of great and friendly hotels out there that make you feel welcomed instead of bothered and those will be where I’ll be
8
Michelle
4 Dec 2025
·
Stayed 1 night
Amazing staff
Amazing staff
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AI-generated summary based on recent guest reviews
Location
Highly convenient, walkable location by Cool Springs Galleria with quick access to I-65, restaurants, and area attractions. A few guests mentioned unclear entrance signage and, rarely, concerns about the parking lot at night.
Related guest reviews
8
Erin
12 Aug 2025
·
Stayed 1 night
I enjoyed my stay, very convenient location. Close to the shopping mall.
I enjoyed my stay, very convenient location. Close to the shopping mall.
6
Keith
22 Nov 2024
·
Stayed 2 nights
Convenient to most of the great shopping and activities in Brentwood and Franklin.
Convenient to most of the great shopping and activities in Brentwood and Franklin.
10
Bryan
14 Apr 2024
·
Stayed 1 night
Great part of town with easy access to Nashville. Clean and friendly
Great part of town with easy access to Nashville. Clean and friendly
10
Cathy
29 Jul 2025
·
Stayed 1 night
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
10
Christopher
7 Mar 2025
·
Stayed 1 night
Centrally located at the Cool Springs Galleria have lots of options for dining and entertainment. Clean and comfortable.
Centrally located at the Cool Springs Galleria have lots of options for dining and entertainment. Clean and comfortable.
10
Crystal
1 Sept 2024
·
Stayed 1 night
Great location, right next door to the mall and restaurants. Staff was friendly & room was clean.
Great location, right next door to the mall and restaurants. Staff was friendly & room was clean.
10
David
12 Aug 2024
·
Stayed 2 nights
I was very pleasantly surprised by this place. Very reasonable price for what you get. Good location well laid out. I will definitely stay here again. It even feels somewhat quiet and secluded for being in the middle of the busiest part of Franklin
I was very pleasantly surprised by this place. Very reasonable price for what you get. Good location well laid out. I will definitely stay here again. It even feels somewhat quiet and secluded for being in the middle of the busiest part of Franklin
10
Melissa
6 Oct 2025
·
Stayed 2 nights
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
10
Lavon Michael
5 Dec 2024
·
Stayed 11 nights
Great location next to mall and surrounded by shopping centers and places to eat , all walkable, 40 minutes from Nashville!
Great location next to mall and surrounded by shopping centers and places to eat , all walkable, 40 minutes from Nashville!
8
Erin
17 Oct 2024
·
Stayed 1 night
It was okay. The service was good. It wasn't dirty. The entrance could use better signage. I drove around in a circle trying to find it. The beds were comfy, and the full kitchen is nice. The location was convenient to a lot of restaurants and retail. The only problem I had was that my door would not close when I was leaving. I had to reach around the door from the outside to turn the handle on the inside to get it to close when exiting.
It was okay. The service was good. It wasn't dirty. The entrance could use better signage. I drove around in a circle trying to find it. The beds were comfy, and the full kitchen is nice. The location was convenient to a lot of restaurants and retail. The only problem I had was that my door would not close when I was leaving. I had to reach around the door from the outside to turn the handle on the inside to get it to close when exiting.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: many guests enjoyed it and noted a good variety of hot and cold items, while others found the selection limited or the quality lacking.
Related guest reviews
10
Raymond
12 Jan 2025
·
Stayed 1 night
Great breakfast. Clean and new.
Great breakfast. Clean and new.
10
Paula
3 Feb 2025
·
Stayed 1 night
This hotel was great - excellent breakfast.
This hotel was great - excellent breakfast.
6
JODY
7 Mar 2024
·
Stayed 3 nights
Good value for the area. Conveniently located near the Mall. Wish they provided daily housekeeping. I was there 3 nights and had to request replenishment of coffee and towels each day. Can hear footsteps from floor above. Breakfast adequate. Scrambled eggs dry and not edible. Staff very friendly!
Good value for the area. Conveniently located near the Mall. Wish they provided daily housekeeping. I was there 3 nights and had to request replenishment of coffee and towels each day. Can hear footsteps from floor above. Breakfast adequate. Scrambled eggs dry and not edible. Staff very friendly!
10
Tiffiany
3 Aug 2025
·
Stayed 1 night
I loved everything about this hotel! We were able to check in 20 min early at night extra cost. Room was so nice and comfy beds! The staff was so nice and the breakfast was delicious! Definitely will stay there again!!!
I loved everything about this hotel! We were able to check in 20 min early at night extra cost. Room was so nice and comfy beds! The staff was so nice and the breakfast was delicious! Definitely will stay there again!!!
4
Dana
13 Feb 2023
·
Stayed 1 night
The room was fine but the breakfast was so bad. We were staying there for a sports tournament and really relied on the breakfast, not leaving time to go elsewhere. I feel like with Hampton Inn, no matter where we go the breakfast is always outstanding. Not so here. The thought of the eggs turns my stomach.
The room was fine but the breakfast was so bad. We were staying there for a sports tournament and really relied on the breakfast, not leaving time to go elsewhere. I feel like with Hampton Inn, no matter where we go the breakfast is always outstanding. Not so here. The thought of the eggs turns my stomach.
10
Cathy
29 Jul 2025
·
Stayed 1 night
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
Our family only stayed one night but from check-in to check-out, the staff from the front desk, housekeeping, and kitchen were so friendly and accommodating! Pros: -Clean pool -Clean workout room, while small, equipped with (2) treadmills and free weights. -Breakfast (free!) included a large variety of options and was actually quite good! -Beds are soft, kitchen was equipped with fridge, stovetop, sink, and some utensils/plates. -15/20 minute highway drive to Belmont University/Music Row -Hotel is in easy walking distance to a few restaurants -Downtown Franklin/The Factory was only a 10 minute easy drive -Area felt very safe and comfortable day/night Con (1!): Thin walls/floors. Overall, if you’re looking for a clean, safe, affordable, centrally located hotel in Franklin but still close to Nashville, I would highly recommend this hotel!
8
Jill
14 Jul 2025
·
Stayed 4 nights
Nice room, clean but breakfast was not good
Nice room, clean but breakfast was not good
10
Kristin
7 Oct 2024
·
Stayed 1 night
great in room kitchen and supplies. breakfast was just ok
great in room kitchen and supplies. breakfast was just ok
4
Jenny
11 Dec 2022
·
Stayed 2 nights
Do NOT advertise full continental breakfast and buffet breakfast when you don’t have them — they lie!!! Worst breakfast at a hotel I’ve ever seen, and I’ve been to all 50 states, meaning I’ve seen a lot of breakfast offerings. Horrible check-in too… weird setup in the lobby. Don’t have any expectations of this hotel, then you won’t be disappointed.
Do NOT advertise full continental breakfast and buffet breakfast when you don’t have them — they lie!!! Worst breakfast at a hotel I’ve ever seen, and I’ve been to all 50 states, meaning I’ve seen a lot of breakfast offerings. Horrible check-in too… weird setup in the lobby. Don’t have any expectations of this hotel, then you won’t be disappointed.
8
Susan
11 Aug 2025
·
Stayed 1 night
We were very pleased with the hotel. The only thing were we a little disappointed with was the breakfast. Not a huge selection. Didn’t see waffles or pancakes and not many pastries, if any at all. The staff was very friendly, our room was very nice, and we loved that we were right by the Galleria Mall.
We were very pleased with the hotel. The only thing were we a little disappointed with was the breakfast. Not a huge selection. Didn’t see waffles or pancakes and not many pastries, if any at all. The staff was very friendly, our room was very nice, and we loved that we were right by the Galleria Mall.
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AI-generated summary based on recent guest reviews
8
Keena
2 weeks ago
·
Stayed 2 nights
Great, convenient location. Friendly, helpful staff. Nice, clean property.
Great, convenient location. Friendly, helpful staff. Nice, clean property.
10
Rajeev
23 Aug 2026
·
Stayed 4 nights
I stayed and 2nd floor. Lobby smelled a bit. Room was clean and tidy.
I stayed and 2nd floor. Lobby smelled a bit. Room was clean and tidy.
10
Preston
13 Aug 2026
·
Stayed 1 night
clean, comfortable. We were only there for 1 night, and it was fine. Met expectations
clean, comfortable. We were only there for 1 night, and it was fine. Met expectations
10
Becky
9 Aug 2026
·
Stayed 3 nights
Great clean rooms and comfy beds
Great clean rooms and comfy beds
10
Tonya
3 Aug 2026
·
Stayed 1 night
This hotel has become one of our favorites! The rooms are always very clean, beds are very comfy, and we love having a little kitchen. The pool is clean and the perfect temperature. Breakfast is AMAZING always a great selection. The only thing I will say needs some change is the front desk staff needs a little training, check in does not feel very welcoming at all. I have worked hotels and we were always taught to be friendly and welcome our guest. I felt rushed and under informed, I had to ask about the simplest things and they seemed very inconvenienced. Other than that everything else was great.
This hotel has become one of our favorites! The rooms are always very clean, beds are very comfy, and we love having a little kitchen. The pool is clean and the perfect temperature. Breakfast is AMAZING always a great selection. The only thing I will say needs some change is the front desk staff needs a little training, check in does not feel very welcoming at all. I have worked hotels and we were always taught to be friendly and welcome our guest. I felt rushed and under informed, I had to ask about the simplest things and they seemed very inconvenienced. Other than that everything else was great.
FAQs about TownePlace Suites by Marriott Franklin Cool Springs
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The hotel is located in Franklin, just a 1-minute drive from CoolSprings Galleria and 7 minutes from The Factory. It is 4.5 miles from Pull-Tight Players Theatre and 4.7 miles from Franklin Theatre.
Does the property have a swimming pool?
Yes, there is an indoor pool and an outdoor heated pool available. Pool access is from 7:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. There is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for specific requests.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 172.53250620909117USD
- 2026-10-01: 155.08539378579712USD
- 2026-10-02: 157.23935806892393USD
- 2026-10-03: 142.01497610650634USD
- 2026-10-04: 98.59917731451415USD
- 2026-10-05: 144.0934100419464USD
- 2026-10-06: 186.59016400552366USD
- 2026-10-07: 180.83323260099792USD
- 2026-10-08: 114.82902459363555USD
- 2026-10-09: 167.2722655540924USD
- 2026-10-10: 160.47029584378052USD
- 2026-10-11: 107.69818820684051USD
- 2026-10-12: 124.24063182529449USD
- 2026-10-13: 462.5564298687744USD
- 2026-10-14: 462.64348179492185USD
- 2026-10-15: 157.3490379599762USD
- 2026-10-16: 210.0397247124939USD
- 2026-10-17: 162.89351214967346USD
- 2026-10-18: 99.08233972416687USD
- 2026-10-19: 116.31404533934783USD
- 2026-10-20: 450.8964194698791USD
- 2026-10-21: 157.3490379599762USD
- 2026-10-22: 462.27883940634155USD
- 2026-10-23: 175.20341915222167USD
- 2026-10-24: 164.77822441003417USD
- 2026-10-25: 119.58806793576049USD
- 2026-10-26: 128.7591665419693USD
- 2026-10-27: 126.48074845186615USD
- 2026-10-28: 135.5920248083496USD
- 2026-10-29: 138.1229315435486USD
- 2026-10-30: 137.85367952078246USD
- 2026-10-31: 156.67933323719788USD
- 2026-11-01: 128.48174042637635USD
- 2026-11-02: 116.31404533934783USD
- 2026-11-03: 157.4344810170593USD
- 2026-11-04: 117.39102748091125USD
- 2026-11-05: 450.5888313842468USD
- 2026-11-06: 174.95970143847654USD
- 2026-11-07: 450.8964194698791USD
- 2026-11-08: 117.39102748091125USD
- 2026-11-09: 126.81461473221587USD
- 2026-11-10: 445.0228710076904USD
- 2026-11-11: 157.31386773623657USD
- 2026-11-12: 121.94666133423614USD
- 2026-11-13: 138.4719436826706USD
- 2026-11-14: 116.31404533934783USD
- 2026-11-15: 118.46800962247467USD
- 2026-11-16: 131.55333961502836USD
- 2026-11-17: 117.39102748091125USD
- 2026-11-18: 121.94666133423614USD
- 2026-11-19: 117.39102748091125USD
- 2026-11-20: 116.31404533934783USD
- 2026-11-21: 117.39102748091125USD
- 2026-11-22: 126.63153235256195USD
- 2026-11-23: 117.39102748091125USD
- 2026-11-24: 117.26568274106597USD
- 2026-11-25: 119.58806793576049USD
- 2026-11-26: 121.94666133423614USD
- 2026-11-27: 123.85291168045806USD
- 2026-11-28: 133.59208811354827USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
- Pool access available from 7:00 AM to 10:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Self parking fee: USD 7 per day
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Safe-deposit box
Activities
Swimming pool
Garden
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Parking (Limited)
Parking Onsite
Services
Business centre
Dry cleaning
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Picnic area/Tables
Family room
Internet
Free wi-fi