Numa Florence Palazzo San Niccolò
$270
/ night
Avg. for October
Prices for Numa Florence Palazzo San Niccolò
Select dates to see prices and availability
$270
/ night
Avg. for October
Monthly average prices
Nightly prices at Numa Florence Palazzo San Niccolò average $150 in January, the cheapest month, and $280 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $150 |
| February | $157 |
| March | $169 |
| April | $241 |
| May | $280 |
| June | $261 |
| July | $183 |
| August | $152 |
| September | $273 |
| October | $270 |
| November | $155 |
| December | $154 |
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A
M
J
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Oct · $270
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Most expensive: May (~$280)
Cheapest: January (~$150)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Business amenities
Featured amenities include express check-in, express check-out, and luggage storage.
Dining
Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 22 guestrooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Location
A stay at Numa Florence Palazzo San Niccolò places you in the heart of Florence, within a 15-minute walk of Ponte Vecchio and Piazzale Michelangelo. This apartment is 0.5 mi (0.9 km) from Uffizi Gallery and 0.6 mi (0.9 km) from Palazzo Vecchio.
What's nearby
Via de' Bardi(0.2 miles)
Arno River(0.3 miles)
Piazzale Michelangelo(0.4 miles)
Piazza Santa Croce(0.5 miles)
Basilica of Santa Croce(0.5 miles)
Palazzo degli Uffizi(0.5 miles)
Uffizi Gallery(0.5 miles)
Ponte Vecchio(0.6 miles)
Palazzo Vecchio(0.6 miles)
Teatro Verdi(0.6 miles)
Loggia dei Lanzi(0.6 miles)
Bargello(0.6 miles)
Piazza San Firenze(0.6 miles)
San Miniato al Monte(0.6 miles)
Via de' Calzaiuoli(0.6 miles)
The nearest major airport is Florence Airport, Peretola (FLR)(21.6 miles)
Non-Smoking Rooms
Family Room
Garden
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Location
Via di San Niccolò, 79, San Niccolò, Florence, Italy
Via de' Bardi (0.2 miles)
Arno River (0.3 miles)
Piazzale Michelangelo (0.4 miles)
Piazza Santa Croce (0.5 miles)
Basilica of Santa Croce (0.5 miles)
Palazzo degli Uffizi (0.5 miles)
Room options
5
Connecting Rooms, 2 Bedrooms, 1 Bathroom
Room details
2 Queen Beds
Sleeps 4
431 ft²
Air ConditioningHeatingWi-Fi (Free)
11
L Studio, Balcony, Kitchen and Sofa Bed
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
377 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Large Studio with Kitchen and Sofa Bed
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
366 ft²
Air ConditioningHeatingWi-Fi (Free)
6
2 Bedroom Apartment, Sofa Bed Duplex
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
700 ft²
Air ConditioningHeatingWi-Fi (Free)
10
1 Bedroom Apartment, Sofa Bed Duplex
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
592 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Medium Room
Room details
1 Queen Bed
Sleeps 2
214 ft²
Air ConditioningHeatingWi-Fi (Free)
16
1 Bedroom Apartment with Sofa Bed
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
549 ft²
Air ConditioningHeatingWi-Fi (Free)
10
1 Bedroom Apartment
Room details
1 Queen Bed
Sleeps 2
334 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Standard Room
Room details
1 Queen Bed
194 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Large Room
Room details
1 Queen Bed
Sleeps 2
301 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Numa Florence Palazzo San Niccolò
9.1
Superb
Based on 235 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Numa Florence Palazzo San Niccolò offers atmospheric, residence-style lodging in a quieter, walkable part of Florence, centered around a lovely historic building and garden that many guests enjoy for relaxing breaks between sightseeing.
Read moreWas this helpful?
What guests think
Numa Florence Palazzo San Niccolò offers atmospheric, residence-style lodging in a quieter, walkable part of Florence, centered around a lovely historic building and garden that many guests enjoy for relaxing breaks between sightseeing.
The self-service, digital check-in model is convenient for some but leads to recurring frustrations for others, including code issues, limited on-site assistance, and slow responses. Housekeeping and overall cleanliness are largely praised, though a few guests noted lapses and occasional bathroom odors. Apartments are generally spacious and comfortable, often with kitchenettes and effective AC, though some face street noise or feel dark; Wi‑Fi can be weak, there is no elevator, and garden events or mosquitoes sometimes affect evenings. Expect a charming, independent stay best suited to travelers comfortable without a traditional front desk.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Garden and courtyard areas are a highlight, with a laundry room and self-service luggage storage. The property has no elevator and relies on digital entry; some guests reported locker issues, mosquitoes, or occasional garden events causing evening noise.
Related guest reviews
10
Beth
Jul 14, 2025
·
Stayed 2 nights
One of the best places we stayed in Italy. It was super clean. Beds are comfortable and bathrooms are spacious. They have a beautiful garden. Check-in and check-out is a breeze. They have luggage storage. We were able to do our laundry. It is within walking distance from the train station (about 20-30inites). Within walking district from all the major tourisr spots. Really enjoyed our stay.
One of the best places we stayed in Italy. It was super clean. Beds are comfortable and bathrooms are spacious. They have a beautiful garden. Check-in and check-out is a breeze. They have luggage storage. We were able to do our laundry. It is within walking distance from the train station (about 20-30inites). Within walking district from all the major tourisr spots. Really enjoyed our stay.
10
Taylor
Jun 11, 2024
·
Stayed 1 night
This apartment was modern and easy to access. There is a garden area that is quiet and private. The host was detailed with instructions and quick with responses. The apartment is located on the third floor and has 2 bedrooms up an additional staircase. If your party has difficulty with stair, it may not be a good fit. The only issue encountered was parking. There is a paid lot approximately a 5 minute walk away.
This apartment was modern and easy to access. There is a garden area that is quiet and private. The host was detailed with instructions and quick with responses. The apartment is located on the third floor and has 2 bedrooms up an additional staircase. If your party has difficulty with stair, it may not be a good fit. The only issue encountered was parking. There is a paid lot approximately a 5 minute walk away.
6
Behnaz
Sep 8, 2025
·
Stayed 4 nights
Staying at Numa Palazzo San Niccolò was an interesting experience. The property itself has a lot of historic character, and being in Florence, you really do get a sense of the city’s charm from the building and its surroundings. That said, travelers should be aware of a few practical aspects. The hotel uses self check-in, so there is no on-site staff to assist with things like luggage, which can be difficult since there are many stairs to reach the rooms. In the room itself, there were no clear instructions on where to dispose of trash, and supplies like trash bags weren’t provided. Attempts to reach assistance by phone were also unsuccessful. The Wi-Fi connection was quite weak during my stay, which made it difficult to use. Additionally, there were private events held in the garden during the evening that brought some noise late into the night. Overall, the building has a beautiful and historic feel, and if you’re mainly looking for atmosphere and location, you’ll get that here. However, guests who value convenience, reliable service, and modern amenities may find the experience less straightforward.
Staying at Numa Palazzo San Niccolò was an interesting experience. The property itself has a lot of historic character, and being in Florence, you really do get a sense of the city’s charm from the building and its surroundings. That said, travelers should be aware of a few practical aspects. The hotel uses self check-in, so there is no on-site staff to assist with things like luggage, which can be difficult since there are many stairs to reach the rooms. In the room itself, there were no clear instructions on where to dispose of trash, and supplies like trash bags weren’t provided. Attempts to reach assistance by phone were also unsuccessful. The Wi-Fi connection was quite weak during my stay, which made it difficult to use. Additionally, there were private events held in the garden during the evening that brought some noise late into the night. Overall, the building has a beautiful and historic feel, and if you’re mainly looking for atmosphere and location, you’ll get that here. However, guests who value convenience, reliable service, and modern amenities may find the experience less straightforward.
10
Rafael
Aug 31, 2025
·
Stayed 2 nights
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
10
Charles
Jun 30, 2023
·
Stayed 5 nights
Convenient location - short walk to all the major sights, and a good local supermarket to stock the fridge/mini-kitchen. Comfortable but not sleek - no elevators and wooden or stone floors. Staff were helpful - Florence is overrun with tourists right now, creating problems with taxis and dinner reservations and such. The staff were great at figuring out alternative plans when necessary.
Convenient location - short walk to all the major sights, and a good local supermarket to stock the fridge/mini-kitchen. Comfortable but not sleek - no elevators and wooden or stone floors. Staff were helpful - Florence is overrun with tourists right now, creating problems with taxis and dinner reservations and such. The staff were great at figuring out alternative plans when necessary.
10
Karen
Jul 8, 2024
·
Stayed 4 nights
This is one we’d absolutely recommend and return to. Our space was clean and well appointed. Nice sitting area, comfy bed, clean and well functioning restroom. There is a nice private courtyard to share with fellow guests as well as bottle fillers and a laundry. The area surrounding was great for restaurants and a little nightlife. It was easily walkable to most of the sites. Overall easy 5/5!
This is one we’d absolutely recommend and return to. Our space was clean and well appointed. Nice sitting area, comfy bed, clean and well functioning restroom. There is a nice private courtyard to share with fellow guests as well as bottle fillers and a laundry. The area surrounding was great for restaurants and a little nightlife. It was easily walkable to most of the sites. Overall easy 5/5!
10
Thirupathi
Jun 12, 2023
·
Stayed 5 nights
This place is located next to the river and bridge. The place is so easy to walk around lot of places. We walked around and it was great. Its 15 min walk to the center of Florence and other tour activities. Free water and sparkling water too. Nice facility with garden and nice terrace. Staff is very supportive and also caring.. The facility is like our home back in India with mordern settings.. absolutely reccomend this facility .
This place is located next to the river and bridge. The place is so easy to walk around lot of places. We walked around and it was great. Its 15 min walk to the center of Florence and other tour activities. Free water and sparkling water too. Nice facility with garden and nice terrace. Staff is very supportive and also caring.. The facility is like our home back in India with mordern settings.. absolutely reccomend this facility .
10
Robert
Sep 19, 2024
·
Stayed 5 nights
This is a self-service hotel. There is no reception, but you communicate with the staff through WhatsApp. You get a code, after everything is paid online, that you use to enter the front door and the room itself. Very big and nice room, with a small kitchen and a separate area with chairs, and a separate bedroom. Lot of space. There is also a laundry room in the basement. In the backyard there is a nice garden, and there is a pop-up cafeteria, where you can buy breakfast/brunch/lunch.
This is a self-service hotel. There is no reception, but you communicate with the staff through WhatsApp. You get a code, after everything is paid online, that you use to enter the front door and the room itself. Very big and nice room, with a small kitchen and a separate area with chairs, and a separate bedroom. Lot of space. There is also a laundry room in the basement. In the backyard there is a nice garden, and there is a pop-up cafeteria, where you can buy breakfast/brunch/lunch.
8
Robin
May 24, 2025
·
Stayed 3 nights
The property was charming and fun. However there are no staff on site so getting the code and getting in was confusing (another man there actually just left to get another room). We had some trouble with luggage storage, and again no one to problem solve…there was apparently a manager on site who refused to come assist, instead a housekeeper attempted to problem solve.
The property was charming and fun. However there are no staff on site so getting the code and getting in was confusing (another man there actually just left to get another room). We had some trouble with luggage storage, and again no one to problem solve…there was apparently a manager on site who refused to come assist, instead a housekeeper attempted to problem solve.
4
Andrea
Oct 19, 2025
·
Stayed 3 nights
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests describe rooms as very clean and well kept. A few noted lapses or bathroom odors.
Related guest reviews
10
Beth
Jul 14, 2025
·
Stayed 2 nights
One of the best places we stayed in Italy. It was super clean. Beds are comfortable and bathrooms are spacious. They have a beautiful garden. Check-in and check-out is a breeze. They have luggage storage. We were able to do our laundry. It is within walking distance from the train station (about 20-30inites). Within walking district from all the major tourisr spots. Really enjoyed our stay.
One of the best places we stayed in Italy. It was super clean. Beds are comfortable and bathrooms are spacious. They have a beautiful garden. Check-in and check-out is a breeze. They have luggage storage. We were able to do our laundry. It is within walking distance from the train station (about 20-30inites). Within walking district from all the major tourisr spots. Really enjoyed our stay.
10
Jo-Ann
May 5, 2025
·
Stayed 5 nights
This property was beautiful and the location was ideal-close but not too close to the heart of Florence. The backyard terrace area was a treat and wonderful to sit out I. The afternoon and evening. Rooms were spacious and clean.
This property was beautiful and the location was ideal-close but not too close to the heart of Florence. The backyard terrace area was a treat and wonderful to sit out I. The afternoon and evening. Rooms were spacious and clean.
10
Gregory
May 23, 2024
·
Stayed 2 nights
Very lovely people. Nice clean large accommodation with sleeping areas that are well separated. Comfortable beds and very nice amenities with washing machine. Everything you need and a fantastic location to boot. Terrific value
Very lovely people. Nice clean large accommodation with sleeping areas that are well separated. Comfortable beds and very nice amenities with washing machine. Everything you need and a fantastic location to boot. Terrific value
10
Rafael
Aug 31, 2025
·
Stayed 2 nights
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
10
Nadine
Jan 20, 2026
·
Stayed 1 night
Chambre impeccable. Personnel efficace. Centre. Tout est faisable à pieds. Je recommande
Chambre impeccable. Personnel efficace. Centre. Tout est faisable à pieds. Je recommande
10
Michelle
Sep 24, 2025
·
Stayed 1 night
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
6
Sonali
Aug 22, 2025
·
Stayed 3 nights
Property needs updating
Property needs updating
10
Karen
Jul 8, 2024
·
Stayed 4 nights
This is one we’d absolutely recommend and return to. Our space was clean and well appointed. Nice sitting area, comfy bed, clean and well functioning restroom. There is a nice private courtyard to share with fellow guests as well as bottle fillers and a laundry. The area surrounding was great for restaurants and a little nightlife. It was easily walkable to most of the sites. Overall easy 5/5!
This is one we’d absolutely recommend and return to. Our space was clean and well appointed. Nice sitting area, comfy bed, clean and well functioning restroom. There is a nice private courtyard to share with fellow guests as well as bottle fillers and a laundry. The area surrounding was great for restaurants and a little nightlife. It was easily walkable to most of the sites. Overall easy 5/5!
4
Andrea
Oct 19, 2025
·
Stayed 3 nights
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
4
Gina
Sep 14, 2023
·
Stayed 2 nights
As soon as you get to the property they let you know that they are NOT an hotel so they will not offer cleaning service in your room. It was a little disappointing because they don’t mention that on Expedia or their website. Bed was clean but a little hard for us, the bathroom had bad smell (mould) and low water pressure. A/C works, I do not recommend the breakfast buffet, it’s €15 per person and very poor. (Meaning coffee, tea, bread and cold scrambled eggs)
As soon as you get to the property they let you know that they are NOT an hotel so they will not offer cleaning service in your room. It was a little disappointing because they don’t mention that on Expedia or their website. Bed was clean but a little hard for us, the bathroom had bad smell (mould) and low water pressure. A/C works, I do not recommend the breakfast buffet, it’s €15 per person and very poor. (Meaning coffee, tea, bread and cold scrambled eggs)
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AI-generated summary based on recent guest reviews
Rooms
Apartments are generally spacious and comfortable, many with kitchenettes and effective air conditioning. Some rooms face street noise or limited natural light, Wi‑Fi can be weak, and upper floors require stairs as there is no elevator.
Related guest reviews
10
Beth
Jul 14, 2025
·
Stayed 2 nights
One of the best places we stayed in Italy. It was super clean. Beds are comfortable and bathrooms are spacious. They have a beautiful garden. Check-in and check-out is a breeze. They have luggage storage. We were able to do our laundry. It is within walking distance from the train station (about 20-30inites). Within walking district from all the major tourisr spots. Really enjoyed our stay.
One of the best places we stayed in Italy. It was super clean. Beds are comfortable and bathrooms are spacious. They have a beautiful garden. Check-in and check-out is a breeze. They have luggage storage. We were able to do our laundry. It is within walking distance from the train station (about 20-30inites). Within walking district from all the major tourisr spots. Really enjoyed our stay.
6
Behnaz
Sep 8, 2025
·
Stayed 4 nights
Staying at Numa Palazzo San Niccolò was an interesting experience. The property itself has a lot of historic character, and being in Florence, you really do get a sense of the city’s charm from the building and its surroundings. That said, travelers should be aware of a few practical aspects. The hotel uses self check-in, so there is no on-site staff to assist with things like luggage, which can be difficult since there are many stairs to reach the rooms. In the room itself, there were no clear instructions on where to dispose of trash, and supplies like trash bags weren’t provided. Attempts to reach assistance by phone were also unsuccessful. The Wi-Fi connection was quite weak during my stay, which made it difficult to use. Additionally, there were private events held in the garden during the evening that brought some noise late into the night. Overall, the building has a beautiful and historic feel, and if you’re mainly looking for atmosphere and location, you’ll get that here. However, guests who value convenience, reliable service, and modern amenities may find the experience less straightforward.
Staying at Numa Palazzo San Niccolò was an interesting experience. The property itself has a lot of historic character, and being in Florence, you really do get a sense of the city’s charm from the building and its surroundings. That said, travelers should be aware of a few practical aspects. The hotel uses self check-in, so there is no on-site staff to assist with things like luggage, which can be difficult since there are many stairs to reach the rooms. In the room itself, there were no clear instructions on where to dispose of trash, and supplies like trash bags weren’t provided. Attempts to reach assistance by phone were also unsuccessful. The Wi-Fi connection was quite weak during my stay, which made it difficult to use. Additionally, there were private events held in the garden during the evening that brought some noise late into the night. Overall, the building has a beautiful and historic feel, and if you’re mainly looking for atmosphere and location, you’ll get that here. However, guests who value convenience, reliable service, and modern amenities may find the experience less straightforward.
10
Jo-Ann
May 5, 2025
·
Stayed 5 nights
This property was beautiful and the location was ideal-close but not too close to the heart of Florence. The backyard terrace area was a treat and wonderful to sit out I. The afternoon and evening. Rooms were spacious and clean.
This property was beautiful and the location was ideal-close but not too close to the heart of Florence. The backyard terrace area was a treat and wonderful to sit out I. The afternoon and evening. Rooms were spacious and clean.
10
Stacie
Jun 22, 2025
·
Stayed 1 night
The location was great - the apt was perfect for us with good AC the check in process was rough but we figured it out.
The location was great - the apt was perfect for us with good AC the check in process was rough but we figured it out.
4
Firas
May 18, 2023
·
Stayed 3 nights
Sadly, the room looked like none in the pictures. It was very dark, with dark paint and very little natural light. There were no bedside lamps next to the bed, just overhead lighting. The use of space was poorly considered, with little room for luggage or clothes storage. Yet a full cupboard of dishes…. The safe did not work. We reported to staff the first night and were told to lock our door. Later, when talking with Expedia, the hotel staff said we should have come down when we had a problem. We did and our concern was minimized and not corrected. Later that night, when using the large flush, the water on the toilet would not stop running. We found a caretaker, who stopped the running but could not fix the toilet. His advice: only use the small flush. Again, after communicating with Expedia, we were told hotel staff checked the toilet while we were out and found no problem. We were given a key for a side door, which didn’t work. We were told the solution was to not use door if the key did not work. We wanted to cancel the future nights based on the look and feel of the room. It was not permitted by the hotel. We asked for a discount based on the flaws but were told there were none. Individual staff were polite and friendly. Location was central. Garden is beautiful. These so not make up for the ugly room and the disappointing experience overall.
Sadly, the room looked like none in the pictures. It was very dark, with dark paint and very little natural light. There were no bedside lamps next to the bed, just overhead lighting. The use of space was poorly considered, with little room for luggage or clothes storage. Yet a full cupboard of dishes…. The safe did not work. We reported to staff the first night and were told to lock our door. Later, when talking with Expedia, the hotel staff said we should have come down when we had a problem. We did and our concern was minimized and not corrected. Later that night, when using the large flush, the water on the toilet would not stop running. We found a caretaker, who stopped the running but could not fix the toilet. His advice: only use the small flush. Again, after communicating with Expedia, we were told hotel staff checked the toilet while we were out and found no problem. We were given a key for a side door, which didn’t work. We were told the solution was to not use door if the key did not work. We wanted to cancel the future nights based on the look and feel of the room. It was not permitted by the hotel. We asked for a discount based on the flaws but were told there were none. Individual staff were polite and friendly. Location was central. Garden is beautiful. These so not make up for the ugly room and the disappointing experience overall.
6
Elizabeth
Jun 2, 2024
·
Stayed 3 nights
The Palazzo has spacious rooms, with a good kitchenette, and a convenient location to many sites in Florence. We were on the floor above street level, next to the street and it was loud. If you’re at all sensitive to noise, bring ear plugs and ask for a room facing the garden.
The Palazzo has spacious rooms, with a good kitchenette, and a convenient location to many sites in Florence. We were on the floor above street level, next to the street and it was loud. If you’re at all sensitive to noise, bring ear plugs and ask for a room facing the garden.
10
alan
Jul 13, 2025
·
Stayed 5 nights
Small studio apartment had everything we needed. Good shower and air con. Location was perfect for all the sights but quiet at night.
Small studio apartment had everything we needed. Good shower and air con. Location was perfect for all the sights but quiet at night.
10
Robert
Sep 19, 2024
·
Stayed 5 nights
This is a self-service hotel. There is no reception, but you communicate with the staff through WhatsApp. You get a code, after everything is paid online, that you use to enter the front door and the room itself. Very big and nice room, with a small kitchen and a separate area with chairs, and a separate bedroom. Lot of space. There is also a laundry room in the basement. In the backyard there is a nice garden, and there is a pop-up cafeteria, where you can buy breakfast/brunch/lunch.
This is a self-service hotel. There is no reception, but you communicate with the staff through WhatsApp. You get a code, after everything is paid online, that you use to enter the front door and the room itself. Very big and nice room, with a small kitchen and a separate area with chairs, and a separate bedroom. Lot of space. There is also a laundry room in the basement. In the backyard there is a nice garden, and there is a pop-up cafeteria, where you can buy breakfast/brunch/lunch.
8
Baoxia
Jul 3, 2023
·
Stayed 2 nights
No complaints about the location and the staff. Just there are two windows on the roof which made it hard to sleep
No complaints about the location and the staff. Just there are two windows on the roof which made it hard to sleep
4
Andrea
Oct 19, 2025
·
Stayed 3 nights
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: many praise friendly, helpful support and clear digital communication, while others report delayed or ineffective responses and difficulties with access codes or luggage, compounded by the lack of on-site reception.
Related guest reviews
10
Greg
Apr 16, 2023
·
Stayed 1 night
Great location! Very charming and spacious room. Chiara was beyond gracious in accommodating us and even helped us to book subsequent nights for the remainder of our stay in Florence. All properties were perfect.
Great location! Very charming and spacious room. Chiara was beyond gracious in accommodating us and even helped us to book subsequent nights for the remainder of our stay in Florence. All properties were perfect.
10
Stephen
Apr 21, 2025
·
Stayed 3 nights
A great spot close to the main spots in Florence. Communication was fantastic when you needed it. Breakfast really lovely. Bellissimo
A great spot close to the main spots in Florence. Communication was fantastic when you needed it. Breakfast really lovely. Bellissimo
6
Behnaz
Sep 8, 2025
·
Stayed 4 nights
Staying at Numa Palazzo San Niccolò was an interesting experience. The property itself has a lot of historic character, and being in Florence, you really do get a sense of the city’s charm from the building and its surroundings. That said, travelers should be aware of a few practical aspects. The hotel uses self check-in, so there is no on-site staff to assist with things like luggage, which can be difficult since there are many stairs to reach the rooms. In the room itself, there were no clear instructions on where to dispose of trash, and supplies like trash bags weren’t provided. Attempts to reach assistance by phone were also unsuccessful. The Wi-Fi connection was quite weak during my stay, which made it difficult to use. Additionally, there were private events held in the garden during the evening that brought some noise late into the night. Overall, the building has a beautiful and historic feel, and if you’re mainly looking for atmosphere and location, you’ll get that here. However, guests who value convenience, reliable service, and modern amenities may find the experience less straightforward.
Staying at Numa Palazzo San Niccolò was an interesting experience. The property itself has a lot of historic character, and being in Florence, you really do get a sense of the city’s charm from the building and its surroundings. That said, travelers should be aware of a few practical aspects. The hotel uses self check-in, so there is no on-site staff to assist with things like luggage, which can be difficult since there are many stairs to reach the rooms. In the room itself, there were no clear instructions on where to dispose of trash, and supplies like trash bags weren’t provided. Attempts to reach assistance by phone were also unsuccessful. The Wi-Fi connection was quite weak during my stay, which made it difficult to use. Additionally, there were private events held in the garden during the evening that brought some noise late into the night. Overall, the building has a beautiful and historic feel, and if you’re mainly looking for atmosphere and location, you’ll get that here. However, guests who value convenience, reliable service, and modern amenities may find the experience less straightforward.
10
adriana
Sep 6, 2023
·
Stayed 5 nights
I highly recommend this hotel, the service was wonderful, Miss Lucrezia helped me a lot, including indicating a driver to pick me up at the airport. the Hotel is very well located. I will definitely be back to stay at this place.
I highly recommend this hotel, the service was wonderful, Miss Lucrezia helped me a lot, including indicating a driver to pick me up at the airport. the Hotel is very well located. I will definitely be back to stay at this place.
10
Kathrin
Aug 14, 2025
·
Stayed 2 nights
Sehr schön gemacht, leider hat unser Zimmer-PIN öfters nicht funktioniert und daher gab es dann nur verzögerte Kommunikation
Sehr schön gemacht, leider hat unser Zimmer-PIN öfters nicht funktioniert und daher gab es dann nur verzögerte Kommunikation
10
Michelle
Sep 24, 2025
·
Stayed 1 night
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
10
Miriam
Jun 14, 2023
·
Stayed 1 night
Lovely Palazzo with great staff in the perfect location!
Lovely Palazzo with great staff in the perfect location!
8
Robin
May 24, 2025
·
Stayed 3 nights
The property was charming and fun. However there are no staff on site so getting the code and getting in was confusing (another man there actually just left to get another room). We had some trouble with luggage storage, and again no one to problem solve…there was apparently a manager on site who refused to come assist, instead a housekeeper attempted to problem solve.
The property was charming and fun. However there are no staff on site so getting the code and getting in was confusing (another man there actually just left to get another room). We had some trouble with luggage storage, and again no one to problem solve…there was apparently a manager on site who refused to come assist, instead a housekeeper attempted to problem solve.
4
Andrea
Oct 19, 2025
·
Stayed 3 nights
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP. They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms. Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number! They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience. No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook. Pros: nice patio area
10
Margaret M
Aug 9, 2023
·
Stayed 2 nights
The location is ideal - close to the action but far enough away to avoid crowds. The garden and lobby areas are very relaxing. The staff is friendly and helpful and the service is excellent. Great stay!
The location is ideal - close to the action but far enough away to avoid crowds. The garden and lobby areas are very relaxing. The staff is friendly and helpful and the service is excellent. Great stay!
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AI-generated summary based on recent guest reviews
Location
Widely praised location: walkable to major sights with restaurants nearby, and in a quieter neighborhood away from the busiest areas. Many guests found it convenient yet calm.
Related guest reviews
10
Kevin
Jun 29, 2023
·
Stayed 1 night
Lovely, tranquil, residence style accommodation in a great neighbourhood.
Lovely, tranquil, residence style accommodation in a great neighbourhood.
10
Jo-Ann
May 5, 2025
·
Stayed 5 nights
This property was beautiful and the location was ideal-close but not too close to the heart of Florence. The backyard terrace area was a treat and wonderful to sit out I. The afternoon and evening. Rooms were spacious and clean.
This property was beautiful and the location was ideal-close but not too close to the heart of Florence. The backyard terrace area was a treat and wonderful to sit out I. The afternoon and evening. Rooms were spacious and clean.
10
fabio
Oct 31, 2022
·
Stayed 1 night
Apartamentos muy cómodos, amplias habitaciones, también tiene sala de estar y cocina y dos baños completos, excelente!!!! Muy cerca del centro y fuera de la ZTL
Apartamentos muy cómodos, amplias habitaciones, también tiene sala de estar y cocina y dos baños completos, excelente!!!! Muy cerca del centro y fuera de la ZTL
10
Rafael
Aug 31, 2025
·
Stayed 2 nights
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
10
Charles
Jun 30, 2023
·
Stayed 5 nights
Convenient location - short walk to all the major sights, and a good local supermarket to stock the fridge/mini-kitchen. Comfortable but not sleek - no elevators and wooden or stone floors. Staff were helpful - Florence is overrun with tourists right now, creating problems with taxis and dinner reservations and such. The staff were great at figuring out alternative plans when necessary.
Convenient location - short walk to all the major sights, and a good local supermarket to stock the fridge/mini-kitchen. Comfortable but not sleek - no elevators and wooden or stone floors. Staff were helpful - Florence is overrun with tourists right now, creating problems with taxis and dinner reservations and such. The staff were great at figuring out alternative plans when necessary.
10
Michelle
Sep 24, 2025
·
Stayed 1 night
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
10
Windy
Jan 3, 2025
·
Stayed 3 nights
Great location, close to everything but away from the crowds. Beautiful garden space to relax in.
Great location, close to everything but away from the crowds. Beautiful garden space to relax in.
10
Thirupathi
Jun 12, 2023
·
Stayed 5 nights
This place is located next to the river and bridge. The place is so easy to walk around lot of places. We walked around and it was great. Its 15 min walk to the center of Florence and other tour activities. Free water and sparkling water too. Nice facility with garden and nice terrace. Staff is very supportive and also caring.. The facility is like our home back in India with mordern settings.. absolutely reccomend this facility .
This place is located next to the river and bridge. The place is so easy to walk around lot of places. We walked around and it was great. Its 15 min walk to the center of Florence and other tour activities. Free water and sparkling water too. Nice facility with garden and nice terrace. Staff is very supportive and also caring.. The facility is like our home back in India with mordern settings.. absolutely reccomend this facility .
10
alan
Jul 13, 2025
·
Stayed 5 nights
Small studio apartment had everything we needed. Good shower and air con. Location was perfect for all the sights but quiet at night.
Small studio apartment had everything we needed. Good shower and air con. Location was perfect for all the sights but quiet at night.
8
Jean Marie
Sep 3, 2025
·
Stayed 3 nights
Very clean and secure. I loved that everything was digital. The idea of having the same passcode for the front gate and room made it simple for us! Thank you for a wonderful stay. It was walkable and close to the areas we wanted to visit.
Very clean and secure. I loved that everything was digital. The idea of having the same passcode for the front gate and room made it simple for us! Thank you for a wonderful stay. It was walkable and close to the areas we wanted to visit.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is available via a café or pop-up next door and is often described as good, though some disliked the buffet or noted extra charges and confusion about inclusion. Nearby dining options are plentiful.
Related guest reviews
10
Stephen
Apr 21, 2025
·
Stayed 3 nights
A great spot close to the main spots in Florence. Communication was fantastic when you needed it. Breakfast really lovely. Bellissimo
A great spot close to the main spots in Florence. Communication was fantastic when you needed it. Breakfast really lovely. Bellissimo
8
JOSE
Oct 30, 2025
·
Stayed 2 nights
I did not get free breakfast
I did not get free breakfast
10
Rafael
Aug 31, 2025
·
Stayed 2 nights
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
10
Michelle
Sep 24, 2025
·
Stayed 1 night
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
The hotel is a great base for visiting Florence, in a slightly quieter neighbourhood but still plenty of food and drink options nearby and all the big attractions are a walkable distance away. The room was clean and the staff was friendly and helpful.
10
Thirupathi
Jun 12, 2023
·
Stayed 5 nights
This place is located next to the river and bridge. The place is so easy to walk around lot of places. We walked around and it was great. Its 15 min walk to the center of Florence and other tour activities. Free water and sparkling water too. Nice facility with garden and nice terrace. Staff is very supportive and also caring.. The facility is like our home back in India with mordern settings.. absolutely reccomend this facility .
This place is located next to the river and bridge. The place is so easy to walk around lot of places. We walked around and it was great. Its 15 min walk to the center of Florence and other tour activities. Free water and sparkling water too. Nice facility with garden and nice terrace. Staff is very supportive and also caring.. The facility is like our home back in India with mordern settings.. absolutely reccomend this facility .
10
Robert
Sep 19, 2024
·
Stayed 5 nights
This is a self-service hotel. There is no reception, but you communicate with the staff through WhatsApp. You get a code, after everything is paid online, that you use to enter the front door and the room itself. Very big and nice room, with a small kitchen and a separate area with chairs, and a separate bedroom. Lot of space. There is also a laundry room in the basement. In the backyard there is a nice garden, and there is a pop-up cafeteria, where you can buy breakfast/brunch/lunch.
This is a self-service hotel. There is no reception, but you communicate with the staff through WhatsApp. You get a code, after everything is paid online, that you use to enter the front door and the room itself. Very big and nice room, with a small kitchen and a separate area with chairs, and a separate bedroom. Lot of space. There is also a laundry room in the basement. In the backyard there is a nice garden, and there is a pop-up cafeteria, where you can buy breakfast/brunch/lunch.
10
Stephen D
Oct 23, 2025
·
Stayed 10 nights
breakfast good and healthy. Loved the freshly squeezed orange juice but wish it was not an extra charge.
breakfast good and healthy. Loved the freshly squeezed orange juice but wish it was not an extra charge.
10
Jason
May 20, 2025
·
Stayed 1 night
My wife and I absolutely loved the location, beauty and charm of this location. Florence can be a little busy, and this is just enough off the beaten path and in the perfect location to offer the perfect landing spot for our time in Florence. The back porch, breakfast spot were incredibly peaceful and serene!
My wife and I absolutely loved the location, beauty and charm of this location. Florence can be a little busy, and this is just enough off the beaten path and in the perfect location to offer the perfect landing spot for our time in Florence. The back porch, breakfast spot were incredibly peaceful and serene!
10
Tania
Oct 5, 2025
·
Stayed 3 nights
Peaceful, beautiful, fantastic location, lovely cafe next door.
Peaceful, beautiful, fantastic location, lovely cafe next door.
4
Gina
Sep 14, 2023
·
Stayed 2 nights
As soon as you get to the property they let you know that they are NOT an hotel so they will not offer cleaning service in your room. It was a little disappointing because they don’t mention that on Expedia or their website. Bed was clean but a little hard for us, the bathroom had bad smell (mould) and low water pressure. A/C works, I do not recommend the breakfast buffet, it’s €15 per person and very poor. (Meaning coffee, tea, bread and cold scrambled eggs)
As soon as you get to the property they let you know that they are NOT an hotel so they will not offer cleaning service in your room. It was a little disappointing because they don’t mention that on Expedia or their website. Bed was clean but a little hard for us, the bathroom had bad smell (mould) and low water pressure. A/C works, I do not recommend the breakfast buffet, it’s €15 per person and very poor. (Meaning coffee, tea, bread and cold scrambled eggs)
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AI-generated summary based on recent guest reviews
10
Montse
Sep 4, 2026
·
Stayed 3 nights
Beautiful Apartment with a great location, excellent experience, If I come back to Florence I would return here with any doubt!
Beautiful Apartment with a great location, excellent experience, If I come back to Florence I would return here with any doubt!
10
Stephanie
Jun 28, 2026
·
Stayed 4 nights
Amazing breakfast!
Amazing breakfast!
10
Kayla
Jun 21, 2026
·
Stayed 2 nights
Favorite hotel stay so far in Italy! Super gorgeous hotel and courtyard. Free washer in basement. The 1 bedroom apartment was big enough for 4 adults and then some. Staff was so helpful and kind. On site restaurant served a delicious breakfast. Location was absolutely perfect. Would come back!
Favorite hotel stay so far in Italy! Super gorgeous hotel and courtyard. Free washer in basement. The 1 bedroom apartment was big enough for 4 adults and then some. Staff was so helpful and kind. On site restaurant served a delicious breakfast. Location was absolutely perfect. Would come back!
10
Joseph
Jun 8, 2026
·
Stayed 3 nights
Check-in process was very much a remote connection to a website. Some people like that, but we found it a little bit difficult. Doing it a second time would’ve been easy. It was just the first time going through the process took about 30 minutes.
Check-in process was very much a remote connection to a website. Some people like that, but we found it a little bit difficult. Doing it a second time would’ve been easy. It was just the first time going through the process took about 30 minutes.
8
Henrik
Apr 22, 2026
·
Stayed 1 night
Great stay!
Great stay!
FAQs about Numa Florence Palazzo San Niccolò
What type of breakfast is offered and what are the serving hours?
Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately EUR 16 per person.
Does the property allow pets?
Pets are not allowed, but service animals are permitted.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Where is the property located in relation to key landmarks?
The property is located in the heart of Florence, within a 15-minute walk of Uffizi Gallery and Ponte Vecchio. It is 0.4 mi (0.7 km) from Piazzale Michelangelo and 0.6 mi (0.9 km) from Palazzo Vecchio.
What are the policies for guests staying with children?
Children are welcome at the property, and free cribs are available on request.
What are the policies regarding extra beds and cribs?
Free cribs are available on request, but details about extra beds are not provided. Advance request is required for cribs.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: NO DATA
- 2026-10-10: 349.3212480667114USD
- 2026-10-11: 305.47707667999265USD
- 2026-10-12: 257.7723484519958USD
- 2026-10-13: 259.4065887870788USD
- 2026-10-14: 281.73810649642945USD
- 2026-10-15: 322.98547566680907USD
- 2026-10-16: NO DATA
- 2026-10-17: 380.1249379379272USD
- 2026-10-18: 310.3532635910034USD
- 2026-10-19: 236.97023405075072USD
- 2026-10-20: 317.9381506866455USD
- 2026-10-21: 287.37005348205565USD
- 2026-10-22: 282.65725983047486USD
- 2026-10-23: NO DATA
- 2026-10-24: 338.43026753845214USD
- 2026-10-25: 208.74966902770996USD
- 2026-10-26: 225.07318051376342USD
- 2026-10-27: 219.60819999999998USD
- 2026-10-28: 201.49950132446287USD
- 2026-10-29: 207.69290427322386USD
- 2026-10-30: 203.4303866783142USD
- 2026-10-31: NO DATA
- 2026-11-01: 149.91870953903197USD
- 2026-11-02: 133.51900656394957USD
- 2026-11-03: 133.5426940559387USD
- 2026-11-04: 129.66673307876587USD
- 2026-11-05: 111.04012376098632USD
- 2026-11-06: 139.41249902229308USD
- 2026-11-07: 169.05003083877563USD
- 2026-11-08: 103.63132423210143USD
- 2026-11-09: 92.32927895202636USD
- 2026-11-10: 105.26229054718017USD
- 2026-11-11: 105.56767198486328USD
- 2026-11-12: 115.17958778419494USD
- 2026-11-13: 126.89413393974304USD
- 2026-11-14: 140.61320952835084USD
- 2026-11-15: 109.86501557846069USD
- 2026-11-16: 116.76866715927123USD
- 2026-11-17: 91.27401015968323USD
- 2026-11-18: 92.32927895202636USD
- 2026-11-19: 114.72789270057677USD
- 2026-11-20: 124.8150543018341USD
- 2026-11-21: 140.74328129959105USD
- 2026-11-22: 118.54014278717041USD
- 2026-11-23: 126.52121194839476USD
- 2026-11-24: 112.73671579818725USD
- 2026-11-25: 126.13463823394775USD
- 2026-11-26: 113.7573124622345USD
- 2026-11-27: 145.9998700126648USD
- 2026-11-28: 159.28425319595337USD
- 2026-11-29: 131.78798175239564USD
- 2026-11-30: 104.15866371002197USD
- 2026-12-01: 99.51889010772705USD
- 2026-12-02: 100.4994719215393USD
- 2026-12-03: 95.78667826995849USD
- 2026-12-04: 121.2217361377716USD
- 2026-12-05: 145.48609677429198USD
- 2026-12-06: 134.37951818199156USD
- 2026-12-07: 118.91356913146971USD
- 2026-12-08: 95.78667826995849USD
- 2026-12-09: 84.9242834411621USD
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and debit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for local cuisine breakfast: approximately EUR 16 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-Smoking Rooms
Family Room
Garden
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Services
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Lockers Available
Internet
Free Wi-Fi
Activities
Garden
Outdoor Furniture
Terrace
General
Non-Smoking Rooms
Family Room