Is parking available at the property?

Self parking is available on-site for a fee of EUR 30 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately EUR 15 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is until 10:30 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival to make arrangements.

Are airport shuttle services available?

Airport shuttle services are available, and guests should arrange the transfer in advance. Pricing details are not specified.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about room and bathroom accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Bergamo, just steps from Palazzo Nuovo and Palazzo del Podestà. It is approximately 0.2 km from several attractions, including Palazzo della Ragione and Piazza Vecchia, and about 8.8 km from Bergamo Orio al Serio Airport.

What are the policies for guests staying with children?

Children are allowed at the property, and all guests, including children, must be present at check-in and show their government-issued photo ID.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 10 per day, and rollaway beds can be requested for a fee of EUR 25 per day. Availability is subject to confirmation, and advance request is recommended.

Palazzo Rivola

What guests think

At Palazzo Rivola, reviewers repeatedly praise the central yet quiet Old Town location, warm and communicative staff, and consistently excellent breakfasts with standout coffee, while noting characterful rooms and the bonus of a peaceful garden space.

Check-in is electronic and straightforward, but there's no permanent reception so some missed more personal contact. Access involves stairs with no elevator, some rooms use private external bathrooms, and on-site parking exists but can be tricky to find. Expect a charming period stay with a few practical access considerations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the peaceful garden, and on-site parking is available but can be hard to find. There is no elevator and many stairs to upper floors.

Related guest reviews

10

Mike

Nov 29, 2022

·

Stayed 19,320 nights

Staying here is a unique opportunity to stay in a 14th century building that’s been remodeled for guest stays. We loved our spacious room and large bathroom shower. The refrigerator was stocked with plenty of snacks and drinks. A full kitchen allows for cooking a meal. Breakfast is wonderful, and the staff is super helpful. If you drive, note the parking is tricky to find and trickier to park a car. But staff can help, and it’s worth it for taking day trips. Fantastic experience!

10

Simon

Apr 20, 2024

·

Stayed 1 night

Located in the old town in a quiet street but a few minutes walk from shops & restaurants. Spacious room & modern large bathroom. Communal lounge & garden area. Excellent hosts who could not do more for you. Reached out on WhatsApp before our visit & very helpful during our stay. Breakfast was delicious. Excellent coffee.

10

Joanna

Jul 26, 2025

·

Stayed 1 night

A quiet, serene spot, right in the old city of Bergamo. There's a lovely, calm garden area, and our room was bright and welcoming, Though the bathroom wasn't en suite, it was private and spacious. It was a bit odd to not interact with any staff (there is an electronic check-in process), we didn't have any issues so there was no need to contact anyone. Very close to lots of restaurants and cafes and beautiful sites to explore.

10

Axel

May 4, 2022

·

Stayed 1 night

Very good stay. The staff was very communicative and the check in was easy. Great garden for use as well.

10

jean sebastien

Aug 18, 2024

·

Stayed 1 night

Chambre confortable, très bon petit déjeuner. Parking indispensable car l hôtel est en pleine vieille ville. Le seul point négatif la salle de bain : il faut sortir de la Chambre et traverser un couloir afin d y accéder et on peut croiser des voisins qui doivent faire de même, pas très pratique en pleine nuit surtout quand on a qu une clef de salle de bain pour deux chambres (34 et 34B)

Translate

10

Bernhard

Jul 22, 2025

·

Stayed 2 nights

Very quiet, tidy and clean, beautiful outdoor area, very friendly and helpful team, great location - just a few steps from the center of the old town.

10

Melania

Oct 11, 2025

·

Stayed 2 nights

The property is well located. Staff and breakfast are excellent. The only thing that was not convenient for us being elderly that our room was on the third floor. Very happy with the attention , services…. Thumbs up

8

Anne

Apr 23, 2024

·

Stayed 1 night

Loved the peace and quiet. The church bells are very present, but they are quiet after 10 PM and do not start until 7:30 AM. There is no elevator, so be aware if you need one. Parking is on premises. That was not very clear to us so we ended up dropping our luggage off on the lowest floor. If you go to the parking address first, you’ll end up one floor higher! 😂 The breakfast was fine, the cappuccino was amazing, served by a very nice young gentleman.

10

Denice

May 18, 2025

·

Stayed 2 nights

It felt like borrowing the apartment of distant, Italian family. We felt very welcome and the staff was incredibly warm and helpful. We will return if we're ever going back to Bergamo. Travelling with two very small children, it would’ve been nice to know about the amount of stairs in advance. Same if you have any disability, I suppose.

10

Andrea

Jul 5, 2024

·

Stayed 1 night

Un emplacement idéal pour visiter la ville incluant la possibilité de se garer et de charger votre véhicule. Nous avions la chambre 11 qui était en réalité un appartement spacieux qui pourrait convenir a une famille. Le petit déjeuner était parfait ainsi que l’accueil de tout le personnel!

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the property and bathrooms as tidy and clean. A few note some rooms feel a bit dated.

Related guest reviews

10

Simon

Apr 20, 2024

·

Stayed 1 night

Located in the old town in a quiet street but a few minutes walk from shops & restaurants. Spacious room & modern large bathroom. Communal lounge & garden area. Excellent hosts who could not do more for you. Reached out on WhatsApp before our visit & very helpful during our stay. Breakfast was delicious. Excellent coffee.

10

Bernhard

Jul 22, 2025

·

Stayed 2 nights

Very quiet, tidy and clean, beautiful outdoor area, very friendly and helpful team, great location - just a few steps from the center of the old town.

10

Elena

Sep 23, 2024

·

Stayed 1 night

Está en el centro de Bérgamo, junto a la Piazza Vecchia, pero en un lugar tranquilo y sin ruido. Es un edificio antiguo que mantiene su esencia y con mobiliario y baños modernos y limpios. El checkin automático es fácil y rápido. La cama es muy cómoda y el desayuno estaba buenísimo, variado y casero. El chico que atendía el desayuno era encantador y nos ayudó mucho. Volveríamos a este hotel sin dudarlo!

Translate

8

Marie-Amelie

Jun 4, 2023

·

Stayed 2 nights

L’hôtel est idéalement situé dans la ville haute, et dans une zone calme. Notre chambre était confortable mais mériterait une petite rénovation car un peu vieillotte. Le personnel était très sympathique et soucieux de nous aider au mieux. Le check-in case autonome était fort pratique car nous sommes arrivés très tard le premier soir.

Translate

10

Martin

May 28, 2023

·

Stayed 1 night

Bästa läget mitt i gamla stan med restauranger överallt Rummen är fina o fräscha Bra frukost o bra service med bästa cappuccino

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many guests find rooms spacious and comfortable, with some apartment-style options suitable for families. Several note certain rooms have private bathrooms located across a corridor, and a few felt decor was plain or dated.

Related guest reviews

8

Ann

Oct 24, 2023

·

Stayed 2 nights

Dette er et koselig hotell som ligger supersentralt i gamlebyen Citta Alta. Det er et eget bad som tilhører rommet, men dette ligger ikke vegg i vegg med soverommet. Et lite og hyggelig frokostområde meg svært hyggelig personale.

Translate

10

Simon

Apr 20, 2024

·

Stayed 1 night

Located in the old town in a quiet street but a few minutes walk from shops & restaurants. Spacious room & modern large bathroom. Communal lounge & garden area. Excellent hosts who could not do more for you. Reached out on WhatsApp before our visit & very helpful during our stay. Breakfast was delicious. Excellent coffee.

10

Joanna

Jul 26, 2025

·

Stayed 1 night

A quiet, serene spot, right in the old city of Bergamo. There's a lovely, calm garden area, and our room was bright and welcoming, Though the bathroom wasn't en suite, it was private and spacious. It was a bit odd to not interact with any staff (there is an electronic check-in process), we didn't have any issues so there was no need to contact anyone. Very close to lots of restaurants and cafes and beautiful sites to explore.

10

Llyr

Nov 20, 2023

·

Stayed 1 night

What a wonderful place to stay! Very friendly and helpful, spacious and super comfortable accommodation. Breakfast was excellent.

10

jean sebastien

Aug 18, 2024

·

Stayed 1 night

Chambre confortable, très bon petit déjeuner. Parking indispensable car l hôtel est en pleine vieille ville. Le seul point négatif la salle de bain : il faut sortir de la Chambre et traverser un couloir afin d y accéder et on peut croiser des voisins qui doivent faire de même, pas très pratique en pleine nuit surtout quand on a qu une clef de salle de bain pour deux chambres (34 et 34B)

Translate

10

Christopher

Mar 30, 2025

·

Stayed 2 nights

Center of the Old City with spacious rooms great for families. Service was friendly, particularly at breakfast.

8

Marie-Amelie

Jun 4, 2023

·

Stayed 2 nights

L’hôtel est idéalement situé dans la ville haute, et dans une zone calme. Notre chambre était confortable mais mériterait une petite rénovation car un peu vieillotte. Le personnel était très sympathique et soucieux de nous aider au mieux. Le check-in case autonome était fort pratique car nous sommes arrivés très tard le premier soir.

Translate

10

Andrea

Jul 5, 2024

·

Stayed 1 night

Un emplacement idéal pour visiter la ville incluant la possibilité de se garer et de charger votre véhicule. Nous avions la chambre 11 qui était en réalité un appartement spacieux qui pourrait convenir a une famille. Le petit déjeuner était parfait ainsi que l’accueil de tout le personnel!

Translate

10

Margaret

Jul 11, 2025

·

Stayed 2 nights

It was so incredible- everything from the views from the windows, spacious bedrooms and hospitality of the staff. Breakfast was delicious and the coffee was made to order. It was well beyond our expectations!

8

MARIA PELIGROS

Aug 20, 2023

·

Stayed 1 night

Un palacio acogedor , el Desayuno bueno y variado , el Personal muy amable , la habitación correcta ,la única pega , la cama muy muy ruidosa

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful and communicative, with proactive messages and attentive breakfast service. Check-in is self-service and the reception is not permanent, which some found impersonal.

Related guest reviews

10

Robert

Jun 29, 2023

·

Stayed 1 night

Great communication and very helpful friendly staff

10

Simon

Apr 20, 2024

·

Stayed 1 night

Located in the old town in a quiet street but a few minutes walk from shops & restaurants. Spacious room & modern large bathroom. Communal lounge & garden area. Excellent hosts who could not do more for you. Reached out on WhatsApp before our visit & very helpful during our stay. Breakfast was delicious. Excellent coffee.

8

Julie

Oct 3, 2025

·

Stayed 1 night

Midt i gamlebyen, litt vanskelig å finne hotell. Alt av service er hashtags, og koder og ingen mennesker å finner. Men, frokost var veldig bra servert med hyggelig mennesker.

Translate

10

Joanna

Jul 26, 2025

·

Stayed 1 night

A quiet, serene spot, right in the old city of Bergamo. There's a lovely, calm garden area, and our room was bright and welcoming, Though the bathroom wasn't en suite, it was private and spacious. It was a bit odd to not interact with any staff (there is an electronic check-in process), we didn't have any issues so there was no need to contact anyone. Very close to lots of restaurants and cafes and beautiful sites to explore.

10

Key

Jun 4, 2025

·

Stayed 1 night

An absolutely lovely hotel. The staff are so helpful and kind. Claudia was just darling. Thank you so much for a memorable stay. We will definitely be back.

10

Laurent

Jun 5, 2022

·

Stayed 1 night

Hôtel extrêmement bien placé dans la cité haute et pour autant très calme. Service impeccable , très bonne disponibilité de l’équipe (même si il n’y pas un accueil permanent)

Translate

10

Reto

Oct 4, 2024

·

Stayed 2 nights

Die Anfahrt in die Altstadt ist schon die Reise wert. Super Beschreibung mit Video erhalten. Self-Check-In und Zugangs-Codes alles wunderbar Zimmer waren toll, der Service war wunderbar. Die Lage ist perfekt.

Translate

10

Melania

Oct 11, 2025

·

Stayed 2 nights

The property is well located. Staff and breakfast are excellent. The only thing that was not convenient for us being elderly that our room was on the third floor. Very happy with the attention , services…. Thumbs up

10

Giosue

Oct 30, 2025

·

Stayed 3 nights

The staff was particularly helpful, both Giorgia and Daniele made our stay excellent and provided us with personal service. I highly recommend the hotel.

10

Rasmus

Feb 20, 2025

·

Stayed 2 nights

Superfint lille sted. Meget venligt og hjælpsomt personale. Lækker morgenmad. Ind/udtjekning gik let. Beliggenhed er helt perfekt midt i den gamle by, men 2min gang væk fra larm og støj.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised central Città Alta setting on a quiet street, steps from sights, restaurants and transport; several mention it is ideal for exploring and handy for the airport bus.

Related guest reviews

10

Simon

Apr 20, 2024

·

Stayed 1 night

Located in the old town in a quiet street but a few minutes walk from shops & restaurants. Spacious room & modern large bathroom. Communal lounge & garden area. Excellent hosts who could not do more for you. Reached out on WhatsApp before our visit & very helpful during our stay. Breakfast was delicious. Excellent coffee.

10

Leigh

Jul 31, 2024

·

Stayed 1 night

Lovely central location. Very nice continental breakfast with bacon, eggs also available and fresh yoghurts and coffee also

10

Robyn

Oct 20, 2025

·

Stayed 1 night

Very good location

10

Reto

Oct 4, 2024

·

Stayed 2 nights

Die Anfahrt in die Altstadt ist schon die Reise wert. Super Beschreibung mit Video erhalten. Self-Check-In und Zugangs-Codes alles wunderbar Zimmer waren toll, der Service war wunderbar. Die Lage ist perfekt.

Translate

10

Elena

Sep 23, 2024

·

Stayed 1 night

Está en el centro de Bérgamo, junto a la Piazza Vecchia, pero en un lugar tranquilo y sin ruido. Es un edificio antiguo que mantiene su esencia y con mobiliario y baños modernos y limpios. El checkin automático es fácil y rápido. La cama es muy cómoda y el desayuno estaba buenísimo, variado y casero. El chico que atendía el desayuno era encantador y nos ayudó mucho. Volveríamos a este hotel sin dudarlo!

Translate

10

Andreas

Oct 13, 2025

·

Stayed 2 nights

Bergamo är ett trevligt resmål och Palazzo Rivola ligger bra till på en lugn sidogata.

Translate

10

Benjamin

Jul 19, 2025

·

Stayed 4 nights

A great place, unbeatable location for beautiful Bergamo, very handy for the airport bus.

10

ernesto

Apr 3, 2024

·

Stayed 1 night

Excellent location, very good breakfast!

10

Rasmus

Feb 20, 2025

·

Stayed 2 nights

Superfint lille sted. Meget venligt og hjælpsomt personale. Lækker morgenmad. Ind/udtjekning gik let. Beliggenhed er helt perfekt midt i den gamle by, men 2min gang væk fra larm og støj.

Translate

10

Salvador

Jun 25, 2024

·

Stayed 1 night

The location is just perfect. The staff very kind and helpful. I loved the breakfast!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast draws frequent praise for quality, variety and excellent coffee, with friendly service. Feedback ranges from very good to outstanding.

Related guest reviews

10

Mike

Nov 29, 2022

·

Stayed 19,320 nights

Staying here is a unique opportunity to stay in a 14th century building that’s been remodeled for guest stays. We loved our spacious room and large bathroom shower. The refrigerator was stocked with plenty of snacks and drinks. A full kitchen allows for cooking a meal. Breakfast is wonderful, and the staff is super helpful. If you drive, note the parking is tricky to find and trickier to park a car. But staff can help, and it’s worth it for taking day trips. Fantastic experience!

10

Simon

Apr 20, 2024

·

Stayed 1 night

Located in the old town in a quiet street but a few minutes walk from shops & restaurants. Spacious room & modern large bathroom. Communal lounge & garden area. Excellent hosts who could not do more for you. Reached out on WhatsApp before our visit & very helpful during our stay. Breakfast was delicious. Excellent coffee.

10

Leigh

Jul 31, 2024

·

Stayed 1 night

Lovely central location. Very nice continental breakfast with bacon, eggs also available and fresh yoghurts and coffee also

10

Llyr

Nov 20, 2023

·

Stayed 1 night

What a wonderful place to stay! Very friendly and helpful, spacious and super comfortable accommodation. Breakfast was excellent.

10

Elena

Sep 23, 2024

·

Stayed 1 night

Está en el centro de Bérgamo, junto a la Piazza Vecchia, pero en un lugar tranquilo y sin ruido. Es un edificio antiguo que mantiene su esencia y con mobiliario y baños modernos y limpios. El checkin automático es fácil y rápido. La cama es muy cómoda y el desayuno estaba buenísimo, variado y casero. El chico que atendía el desayuno era encantador y nos ayudó mucho. Volveríamos a este hotel sin dudarlo!

Translate

10

Martin

May 28, 2023

·

Stayed 1 night

Bästa läget mitt i gamla stan med restauranger överallt Rummen är fina o fräscha Bra frukost o bra service med bästa cappuccino

Translate

10

Margaret

Jul 11, 2025

·

Stayed 2 nights

It was so incredible- everything from the views from the windows, spacious bedrooms and hospitality of the staff. Breakfast was delicious and the coffee was made to order. It was well beyond our expectations!

8

Lucy

Feb 25, 2026

·

Stayed 1 night

The rooms were great but the breakfast was wonderful. The food was authentic and excellent quality and served to us by a super friendly, helpful man who couldn’t do enough to make sure we had all we needed. Unexpectedly superb.

10

ernesto

Apr 3, 2024

·

Stayed 1 night

Excellent location, very good breakfast!

10

Salvador

Jun 25, 2024

·

Stayed 1 night

The location is just perfect. The staff very kind and helpful. I loved the breakfast!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $152	11 $141	12	13 $141	14
15	16 $147	17 $130	18 $157	19 $130	20 $150	21 $175
22 $135	23 $130	24 $130	25 $134	26 $130	27 $187	28
29 $182	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
		1 $130	2 $130	3 $130	4 $177	5 $167
6 $154	7 $143	8 $143	9 $143	10 $160	11 $143	12 $143
13 $143	14	15 $143	16 $143	17 $143	18	19
20	21	22	23	24	25	26 $166
27 $165	28 $156	29 $165	30 $171	31

Palazzo Rivola

About this property

Location

Room options

Comfort Double Room, Private Bathroom

Superior Suite

Deluxe Studio Suite

Double Room Or Twin Room with Private External Bathroom

Junior Suite

Double Room, Private Bathroom

Family Room (Private External Bathroom)

Guest reviews of Palazzo Rivola

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Palazzo Rivola

Prices for upcoming dates

Business details