Name: Candlewood Suites Independence by IHG
Address: 4545 South Trace Park Court, Independence, Missouri, United States of America, Independence, Missouri, US
Price range: US$78–US$211 per night
Rating: 8.9

What guests think

Across reviews, Candlewood Suites Independence by IHG earns praise for clean, spacious suites with kitchens and friendly staff, a quiet yet convenient location near restaurants and the arena, and amenities like an indoor pool, hot tub, and free laundry.

Common drawbacks include no complimentary breakfast, occasional noise from hallways or neighboring rooms, and sporadic maintenance issues such as closed or worn pool facilities and appliance or AC noise. A few guests reported reservation mix ups, overbooking or room downgrades, and rare cleanliness lapses. Expect a well-equipped, extended-stay style stay with strong value if you’re comfortable without breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, hot tub, game room with a pool table, free laundry, and outdoor patio/grills are frequently highlighted. Some guests noted temporary pool or hot tub closures, a peeling liner, very slippery pool flooring, and limited hours.

Related guest reviews

10

linda and ed

8 Jun 2025

·

Stayed 4 nights

Free laundry, dual heads in the shower, full size refrigerator, excessable outlets and comfortable bed, wall thermostat, high toilet, pool table, hot tub and indoor pool.

10

Heidi

4 Aug 2024

·

Stayed 2 nights

Pool liner was peeling and coming apart. Other than that, great stay!

10

william

18 May 2025

·

Stayed 2 nights

Little store, pool table, pool

6

Cheryl

7 Feb 2025

·

Stayed 1 night

Room was clean, but pool and hot tub were closed. This was not disclosed to us when booking or checking in.

2

Jarrod W

29 Sept 2024

·

Stayed 1 night

Very very upset with this property. They required a $50 deposit, not stated on our reservation. Smelled of weed and cigarettes, the floor in the pool area was not to industry standard because it was incredible slippery. Complained about odor and that microwave did t work. Was responded with a shrug of shoulders and said sorry

6

paul

19 May 2025

·

Stayed 2 nights

Kids enjoyed the pool. No breakfast. But there other things like a pool table room. Outdoor patio. I liked the full size refrigerator and kitchen in my suite.

10

Nancy

27 Apr 2025

·

Stayed 2 nights

The property was very well maintained. The rooms were clean and the beds were so comfortable. The kitchenette had everything you could need to make simple meals (microwave, refrigerator, 1 burner stovetop) and dishes, cups, glasses and silverware were all available. If you needed additional small appliances, they had them on loan near the front desk. The indoor pool was so refreshing and the hot tub so relaxing. The staff were friendly and helpful. Great place to stay!

10

Brandi

14 Aug 2023

·

Stayed 2 nights

Great property, very quiet as it is set back from main streets. Location is great with access to many restaurants and shopping. Easy to get to and from Kauffman & Arrowhead Stadiums. Pool and hot tub area was clean, billiard area was nice as well. No complaints about the property as well, very safe neighborhood. Will stay here again when in town!

10

Garry

4 Oct 2025

·

Stayed 3 nights

No kids along on this trip. There was a large loud family that monopolized the swimming pool and spa for quite a while. They left it messy. Towels everywhere, candy wrappers in the floor.

8

Robert A

1 Jun 2025

·

Stayed 4 nights

Towels were short on day one but we were able to get some for the remainder of the days. Pool and hot tub worked well.

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Cleanliness

Many guests describe the hotel and rooms as very clean. A few reported issues such as smoke odors, a wet carpet from a leaking AC, an unclean room, and one bed bug report.

Related guest reviews

8

Joseph

31 Oct 2025

·

Stayed 1 night

Staff was nice. Room was clean.

2

Jason

20 Jul 2024

·

Stayed 1 night

Bed bugs in our room! We stayed at this property on July 18, 2024. When we woke up to leave in the morning we discovered bed bugs in both queen beds. We had to leave around 4:30am but we told the night manager what we discovered. She was apologetic and said she’d tell the general manager. We also called the hotel to speak to the general manager. We left a message for her detailing our experience and (as of the writing of this review) have not heard from her. So, DO NOT stay at this hotel. Yes the property looks clean and the staff is friendly. It’s also a good location near I-70 and convenient if you’re traveling cross country as we were. But do not stay here until it’s clear the property has addressed the problem.

10

Rick

12 Jun 2025

·

Stayed 2 nights

Our stay at Candlewood Suites Kansas City - Independence was excellent. It was the cleanest hotel we've been in, housekeeping did an excellent job. Checkin and checkout was easy and the staff were friendly. No complaints!

8

Michelle

29 Jul 2025

·

Stayed 1 night

Nice facility in tucked-away, quiet location. Room overall was great, but AC seemed to not be functioning correctly and the carpet underneath it was sopping wet. This is a breeding ground for mold and not healthy. Won't be staying again.

2

maya

1 Jun 2025

·

Stayed 2 nights

We didn’t end up staying here. After checking in the clerk at the front desk was very rude & we went into the room & found the room to be absolutely disgusting

10

Ladesha

2 Aug 2025

·

Stayed 1 night

Great staff, rooms were very clean and smelt good.

6

Matt

24 Aug 2024

·

Stayed 2 nights

Room smelled horribly of smoke.

10

matt

7 Oct 2025

·

Stayed 1 night

Super clean. This place was in walking distance from great eats. Close to the major highway and conveniently located. Highly recommend for travelers.

10

Caleb

6 Jan 2025

·

Stayed 2 nights

Good location. Convenient to interstate, food and shopping. Stayed here multiple times over the last 3 years. Never had an issue. Room is always clean and bug free which are my main concerns.

10

Renes

27 May 2025

·

Stayed 2 nights

Room was very clean and comfortable.

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Rooms

Suites are spacious, well equipped with full kitchens, and generally comfortable for longer stays. Several reviews mention noise from thin walls or appliances, hard mattresses, layout quirks, and occasional fixture issues.

Related guest reviews

8

Paula

1 Sept 2025

·

Stayed 1 night

Very nice rooms - clean and spacious. Staff initially charged rooms wrong, but manager was able to straighten out our bills and was very pleasant.

10

Dennis

25 Aug 2023

·

Stayed 2 nights

Very nice property. Liked room set-up except would rather have sink and vanity outside of tub and toilet. Breakfast would be nice for the price.

10

Shelley

21 Apr 2025

·

Stayed 1 night

This is a great value for the price. It’s clean, modern, and roomy.

8

Carol

24 Apr 2025

·

Stayed 1 night

The room was great but heard everyone upstairs. Bathroom could have been constructed better. Lights were not great in room and one bulb out but we were too tired to say anything

10

Christine

5 Aug 2023

·

Stayed 3 nights

This was a great hotel for our four-day trip to Independence. Very smooth check in process, great staff. Our room was very spacious with a full kitchen and large work desk. Our room was very clean, comfortable bed! Bonus was the pool, game room, and the biking trail nearby. We liked this hotel quite a bit, and will definitely return!

8

Michelle

26 Nov 2023

·

Stayed 1 night

Its a nice place. The hotel was nice. Room was large. I had no issues with the hotel and area. But I wouldnt stay again. I paid for a king, got a queen. The gap around the door to the hall let in light all night. The bed was super hard. And the flush. Goodness, it sounded like it was about to launch every time we flushed. Guarantee it will never clog.

10

BEN

21 Apr 2025

·

Stayed 1 night

Very nice rooms well appointed with extra touches to make you feel more at home. Rooms are quiet and huge. Definitely will come back next time im in town.

8

Angela

30 Aug 2025

·

Stayed 1 night

I was pleased with the suite, cleanliness and amenities. There was a noise coming from the refrigerated which occurred almost all night, like every 20-30 minutes and the humming from the bathroom fan which we could not turn off.

6

Kimberly

16 May 2025

·

Stayed 1 night

The room was nice but the icemaker in the kitchenette kept us most of the night making a rattling noise. The bed was comfy and bathroom large but we could not rest because of the noise that we couldn’t get to stop.

10

Jennifer

27 Aug 2025

·

Stayed 4 nights

ceiling and walls a little thin an can hear walking above and next room

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Service

Staff are widely described as friendly, welcoming, and accommodating, with several mentions of helpful managers and smooth check-in/out. Some guests experienced long check-in waits, billing issues, overbooking or cancellations, and occasional rudeness or poor communication.

Related guest reviews

10

Louise

7 May 2023

·

Stayed 13 nights

I was able to use the kitchen to make breakfast and for easy dinners. It has great workspace and connections for tech. The internet always worked and was fast. My car battery died overnight and the hotel manager gave me a jump and directed me to where I was able to get the new battery installed in less than a 1/2 hour. There are many kinds of restaurants less than a mile away.

2

Whitney

6 Apr 2025

·

Stayed 2 nights

Horrible experience. Booked this hotel for a softball tournament bc it’s close to our venue. When we arrived after playing all day, they had zero rooms available. Our rooms had been paid for, for 2 weeks prior. I had called early that day to be reassured we would have rooms. No rooms. Rude employees. Was told unless we wanted to clean our own room we were not getting a room. When we asked for a manager we were told no managers work on the weekends and it’s our problem. We were laughed at for being frustrated. Unprofessional and will never go back.

10

Rick

12 Jun 2025

·

Stayed 2 nights

Our stay at Candlewood Suites Kansas City - Independence was excellent. It was the cleanest hotel we've been in, housekeeping did an excellent job. Checkin and checkout was easy and the staff were friendly. No complaints!

6

Jamie

30 Aug 2025

·

Stayed 1 night

Waited in the lobby for an hour and 20 mins to check into our room. Frustrating as 15 plus other people all were able to check into theirs. Got to the room and tv didn't work. Room was clean and bed was comfortable.

2

Donald

16 Jun 2023

·

Stayed 2 nights

They cancelled my reservation after I spent all day on my bike riding 750 miles thinking I had a place to stay when I reached my destination only to find out it had been cancelled. No call no text no email no nothing. Took me almost 2 hours to find another hotel. Very unprofessional management. Didn’t even attempt to help me find other accommodations. Do not repeat do not trust this place will honor your reservation.

10

Deborah

16 Sept 2025

·

Stayed 2 nights

Staff was very accommodating. This was our fifth time staying there and has been a consistently pleasant experience.

2

Landon

12 May 2025

·

Stayed 1 night

I was overcharged for the room. Staff was completely unfriendly when i first arrived. Would never stay there again. Was given a price on orbits of 144 and was charged 192

10

Erin

5 May 2024

·

Stayed 2 nights

The manager at the front desk was amazing! So friendly and helpful. I forgot an item in my room at check out and she offered to ship it to me. Very quiet room and beds and bedding were great quality

10

Julianne

22 Sept 2025

·

Stayed 1 night

The staff working the front desk went above and beyond to make sure our stay was great. Would definitely stay again!

10

Amber

6 Oct 2025

·

Stayed 4 nights

The hotel overall was clean and it good condition. ALL of the staff I interacted with were very friendly and helpful. This was the best stay I’ve had at any hotel in a long time!

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Location

Quiet, tucked-away setting near I-70 with easy access to restaurants, shops, the Cable Dahmer Arena, and stadiums. The walking trail behind the property and overall sense of safety are appreciated.

Related guest reviews

10

Erin

26 Dec 2024

·

Stayed 2 nights

We had a total of 12 family members staying at the hotel to spend Christmas together and the hotel was clean, updated, and perfect for what we needed. My immediate family of 4 stayed in a 1 bedroom suite and the living room was spacious enough for us to put up a Christmas tree and host the entire family. We did bring extra folding chairs as they only have one chair at the table/island. The kitchen has a full sized refrigerator and pantry so we were able to purchase groceries and save a little money that way. The kids loved the game room and pool and my fur baby and I enjoyed the walking trail that runs along the river behind the hotel. The staff was wonderful and were happy to accommodate a late check out for our entire group. Location was great too with restaurants, shopping, and movie theater nearby. Overall, it was a great value and we would all definitely stay again!

10

Carey

11 Nov 2024

·

WE had a great stay this weekend. The hotel was close to our events and we loved walking the trail that ran behind the hotel. Staff was very friendly and helpful.

10

Karina

3 Feb 2025

·

Stayed 1 night

The property is located near great restaurants, very clean and in a quiet area. I love the little kitchenette!!

10

Michelle

2 Feb 2025

·

Stayed 2 nights

Love how quiet this property is. Very nice and comfortable.

10

Shelley

28 May 2025

·

Stayed 1 night

This is a great value. It’s in a safe area near restaurants and retail stores.

10

matt

7 Oct 2025

·

Stayed 1 night

Super clean. This place was in walking distance from great eats. Close to the major highway and conveniently located. Highly recommend for travelers.

8

William

28 Apr 2025

·

Stayed 1 night

Front desk staff was very nice. Rooms were great with a small stove, sink, dishwasher and full size refrigerator! Great place to stay and walking distance to Cable Dahmer Arena!

10

Brandi

14 Aug 2023

·

Stayed 2 nights

Great property, very quiet as it is set back from main streets. Location is great with access to many restaurants and shopping. Easy to get to and from Kauffman & Arrowhead Stadiums. Pool and hot tub area was clean, billiard area was nice as well. No complaints about the property as well, very safe neighborhood. Will stay here again when in town!

10

Suni

20 Jan 2025

·

Stayed 1 night

Second time we stayed for a Chiefs game. Clean, easy access to highway and they work well with late check in! We will stay again!

10

Tiffany

13 May 2025

·

Stayed 1 night

Hotel was walking distance to arena and food places!

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Dining

No complimentary breakfast is offered, which disappointed several guests. Many rely on in-room kitchens or nearby dining and delivery options.

Related guest reviews

10

Louise

7 May 2023

·

Stayed 13 nights

I was able to use the kitchen to make breakfast and for easy dinners. It has great workspace and connections for tech. The internet always worked and was fast. My car battery died overnight and the hotel manager gave me a jump and directed me to where I was able to get the new battery installed in less than a 1/2 hour. There are many kinds of restaurants less than a mile away.

10

Stephanie

11 Mar 2024

·

Stayed 1 night

While not luxury, it was super nice. Very clean, roomy, all the extras....mirrors,night lights, body products, cooking stuff, atove, fridge.... Dark and quiet, comfortable beds. Plus, Walking distance to event center, 24 hr gym amd hot tub. No bkfst but worth it. I will stay here again FOR SURE next time I want to see a band at cable dahmer event centee!

10

Dennis

25 Aug 2023

·

Stayed 2 nights

Very nice property. Liked room set-up except would rather have sink and vanity outside of tub and toilet. Breakfast would be nice for the price.

10

Shawn

30 Apr 2023

·

Stayed 1 night

The kitchenette in the room are great for a quick dinner and/or breakfast. Dove body wash in the rooms made us feel Boujee!

6

paul

19 May 2025

·

Stayed 2 nights

Kids enjoyed the pool. No breakfast. But there other things like a pool table room. Outdoor patio. I liked the full size refrigerator and kitchen in my suite.

6

Stephanie

26 Oct 2025

·

Stayed 1 night

Nice hotel, BUT no breakfast service at all! At that price, I would've stayed elsewhere.

8

Charlene

13 Aug 2024

·

Stayed 2 nights

It was clean, Did not have a breakfast. It was pricey

10

Angel

28 Apr 2025

·

Stayed 1 night

Nice place. Easy checkin. Lots of door dash options. Pool was quiet and relaxing. Had it all to ourselves. Definitely clean, as I'm a stickler for this. Did find one piece of trash under side of bed which makes me worry about floors, but it was probably just accidentally missed. Nice room layout. Backs to woods. Plenty quiet at night. Not a party hotel.

10

Jessica

3 Aug 2025

·

Stayed 1 night

Disappointed about no morning breakfast, I thought I read there was one but must have misread .

8

Tim

15 Apr 2024

·

Stayed 2 nights

Very nice front desk staff. Location next to a great trail. Lots of choices for food around

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$84
March	US$97
April	US$114
May	US$133
June	US$192
July	US$149
August	US$98
September	US$121
October	US$114
November	US$94
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $144	17 $121	18 $126	19 $189
20 $178	21 $106	22 $102	23 $129	24 $110	25 $158	26 $136
27 $109	28 $97	29 $97	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $103	3 $100
4 $92	5 $85	6 $85	7 $90	8 $93	9 $108	10 $101
11 $151	12 $165	13 $95	14 $92	15 $92	16 $136	17 $211
18 $136	19 $155	20 $90	21 $85	22 $112	23 $147	24 $139
25 $78	26 $151	27 $155	28 $95	29 $105	30 $85	31 $85

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