Is parking available at the property?

Free self parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee of approximately USD 12.95 per person.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Complimentary area shuttle services are available for nearby destinations, but specific airport shuttle services are not mentioned.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Shenandoah, within a 5-minute drive of Memorial Hermann and Main Event Entertainment. It is 1.5 miles from Woodlands Mall and 1.8 miles from Market Street.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. The specific operational hours are not mentioned.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, and advance request or confirmation is required.

Crowne Plaza Shenandoah - Woodlands Area Hotel

Average nightly price at Crowne Plaza Shenandoah - Woodlands Area by IHG by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$127
March	US$118
April	US$125
May	US$119
June	US$109
July	US$95
August	US$105
September	US$112
October	US$123
November	US$117
December	US$102

What guests think

At Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG, guests often highlight friendly staff, clean, comfortable rooms, and a convenient location near The Woodlands attractions, along with a well-liked on-site restaurant and breakfast that many find tasty and satisfying.

Several reviews report recurring issues such as hot water outages, overnight false fire alarms, and occasional elevator or pool maintenance problems. Rooms are generally spacious and comfy, though some note dated decor, musty smells, or intermittent TV/Wi‑Fi and in‑room equipment problems. Overall, it suits travelers seeking comfort and convenience, while those sensitive to disruptions may want to confirm recent fixes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoy the pool and fitness room and find parking convenient, but multiple reviews cite recurring hot water outages, overnight false fire alarms, and elevator reliability issues. Some also mention occasional pool cleanliness and nonworking EV chargers or limited shuttle availability.

Related guest reviews

10

Jennifer

3 Aug 2023

·

Stayed 2 nights

Clean hotel, friendly staff, beautiful/spacious pool area, and had lots of restaurants nearby. One area for improvement would be the hot tub, it was very dirty with murky water.

6

Albert

23 Jan 2024

·

Stayed 1 night

both EV charging stations not working Power cords cut and vandalized plugs at bedsides for electric plug in destroyed

8

Michele

6 Jun 2025

·

Stayed 1 night

On our short stay, the fire alarm went off at about 3:30 am on Sunday morning. Thankfully it was a false alarm. However, we found out the same thing happened the night before and earlier in the week as well. There's supposedly a glitch in the system that the hotel knows about but they do not warn customers who are checking in.

2

Ron

4 May 2025

·

Stayed 1 night

Hotel had no hot water. Paid almost 200 for a room and we all had to take cold showers.

8

Teresa

15 Jul 2024

·

Stayed 2 nights

Staf was great and hotel was well maintained. There was only 1 working elevator and it was hot inside of it and very slow. The bed was somewhat hard which was uncomfortable for us but overall great stay.

2

Enrique

3 Jun 2025

·

Stayed 4 nights

Green dirty pool. 3am false fire alarms that stayed on long enough to evacuate 2 consecutive nights. Staff chose not to improve the situations for any one.

6

jesse

26 Mar 2023

·

Stayed 1 night

The elevator is broken, and has been broke for a long while now. Only one side of the elevator works, so it takes a long time to get up to your floor.

4

Jesus

3 May 2025

·

Stayed 1 night

No hot water during our stay. We had to shower our kids in cold water.

10

Victoria

13 Jul 2025

·

Stayed 1 night

Front desk staff were friendly and accommodating. Breakfast buffet was fresh and delish, hotel was clean and well maintained. Nice Fitness room and pool. Would highly recommend this hotel.

6

Fredy Marroquin

22 Mar 2024

·

Stayed 4 nights

The property is functional for a short stay. I had two days of problems with my electronic key, and although they solved it, on one occasion it took more than 1 hour. We needed an electric car charger, but the hotel's two options didn't work.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as very clean, with housekeeping attentive. However, several note musty or humid odors and occasional lapses like stained linens, damp carpet, or neglected outdoor areas.

Related guest reviews

10

Janet

7 Mar 2025

·

Stayed 1 night

Very clean, beds comfy

10

LaDonna

5 Apr 2024

·

Stayed 2 nights

Very clean and quiet

6

Ginger

21 Sept 2024

·

Stayed 2 nights

Outdoor space with tables littered with food and cigarettes. Never cleaned over the entire two days we were there.

6

Tiffany

22 Sept 2024

·

Stayed 2 nights

The carpet was damp and so was the couch. Not sure if it's moisture from air conditioning. I turned it off. Besides that the bed was amazing and property was quiet.

10

Savannah

24 Jun 2024

·

Stayed 3 nights

It was one of the cleanest hotels we’ve stayed at. Friendly staff. Amazing restaurant

10

Joe

31 Jul 2023

·

Stayed 1 night

My wife and I stayed at the Crowne Plaza over the weekend, and it was a great experience. The facility as a whole was very impressive. The rooms were really nice and clean, the staff was very friendly and helpful, the outdoor pool and fitness room is amazing and its conveniently located to everything you would want to do in the area. And it's very reasonably priced for a hotel of this quality. Definitely recommend it.

10

Robert

29 Apr 2024

·

Stayed 1 night

Entire hotel and room was incredibly clean. The room was totally quiet and all furnishings were very comfortable.

6

Lauren

20 Aug 2023

·

Stayed 1 night

The couch in our room was completely covered in other people's bodily fluids.

8

Roxie

14 Oct 2024

·

Stayed 1 night

We spent one night at Crowne Plaza. It was easy to find and a good location for the concert we were in town for. The lobby and staff were very nice. We were greeted politley and were able to check in easily. When we made it to our room there was a musty smell, almost like a cat had been in there. The room was clean, organized and spacious. Our king size bed was comfortable as well. The only issue was the odd smell, otherwise the experience would have been 5 stars.

6

Norma

20 Mar 2025

·

Stayed 1 night

My bed sheets had a couple of stains . One stain looked like old blood and the other was a black stain .

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with well-liked beds and showers. Some guests report dated decor and intermittent in-room issues such as malfunctioning TVs/Wi‑Fi, broken fixtures, poor lighting, or noise.

Related guest reviews

10

James

23 Nov 2025

·

Stayed 1 night

The front desk and restaurant staff were very friendly and kind. The breakfast menu was very good. Only noticeable downer was the padded vinyl headboard was worn in one large spot.

10

Pat

27 Jul 2025

·

Stayed 1 night

This hotel was wonderful. We had 3 families and rented 3 rooms. The kids enjoyed the pool, the nearby restaurants were great, but best of all the room were large and beds comfortable.

4

Kelly

15 Sept 2024

·

Stayed 1 night

Shower head was broke . Couldnt take a shower. Stains on furniture and bed.

8

Brent

21 Nov 2023

·

Stayed 1 night

Nice, clean spacious rooms.

10

Kim

5 Nov 2025

·

Stayed 1 night

I have fallen in love with this home away from experience. The staff is kind and courteous, the rooms are nicely decorated and the beds are extremely comfortable. I discovered this gem a few months ago and I’m already planning my fourth stay.

8

Oscar

11 Jul 2025

·

Stayed 1 night

Fair for a night stay. The room decor and furniture is getting tired.

4

Maria

24 Jul 2025

·

Stayed 1 night

Noisy and asked for a quiet room during check in and the reception assured the room was quiet but it’s not I can’t sleep because of the noise.

2

HECTOR

7 Apr 2024

·

Stayed 1 night

No internet, no TV service…really? Without letting you know before you make the reservation!?

8

Abby

28 May 2025

·

Stayed 3 nights

We had a great stay at the Crowne Plaza Shenandoah. The rooms are a good size and very comfortable, and have everything you need - although it would have been nice to have had a safe. The staff were friendly and welcoming. There is plenty of parking and the hotel overall was very clean and looked after. A good hotel if you are visiting the area.

8

david

8 Aug 2024

·

Stayed 1 night

Television and Internet did not work during our day as well as billing

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and helpful at both the front desk and restaurant. A few reviews describe slow or unhelpful responses during problems and inconsistent follow-through on requests.

Related guest reviews

10

Janet

20 Aug 2025

·

Stayed 3 nights

We can't rave enough about how clean and comfortable our stay was! We were traveling with my sister, who does not often stay in hotels, and MIA at the front desk went the extra mile to find a room for her near us on our floor. We very much appreciated her kindness and careful search for a room that worked for my sister. The room was scrupulously clean in every respect. We especially appreciated having the top sheet & comforter SEPARATE from one another, so we could cover up with the lighter sheet and/or comforter as we wanted. Hygiene products were high-end and very welcome. The TV and A/C operated flawlessly. My sister said her room was equally well prepared and very comfortable. The breakfast was perhaps the best one we've ever had in a hotel. We just LOVED the fat sausage links and wondered where they came from -- simply delicious. My sister & I try to eat a keto diet, and there were plenty of selections at breakfast that worked for us. The Crowne Plaza Shenandoah is very near our family that we were visiting, making access easy & quick. For any future stays in the Conroe area, we will definitely choose the Crowne Plaza again. We would recommend it without hesitation to anyone looking for an excellent stay in the area.

6

Jessie

21 Oct 2024

·

Stayed 2 nights

Our shower didn’t work in our room. I went downstairs to try to get a new room, because the phone in our room didn’t work. Jennifer said that there were no rooms available and that we had to wait for maintenance to come and check it out. We waited an hour, and heard nothing. I finally called back demanding a new room, or we were going to have to check out and go to a different hotel so that we could shower and start our day before the concert that we were attending that evening. About 5 minutes later, we had a new room, right next to the room that we were in. When we checked out, it was Jennifer again, and she was kind of rude as we were leaving. This is a great property, with awesome amenities, but the customer service can definitely use some work.

10

Thomas

7 Oct 2025

·

Stayed 2 nights

The woman at the front desk, I think her name was Jennifer. She was awesome ! I got to town early and went to the hotel to see when I could check in and she said, " go to lunch and come back around one o'clock." I went back right around one and she checked me in early. The room was very nice, great location, the restaurant had a great deal going on the appetizers. Everything was clean.

10

Deborah

28 Aug 2023

·

Stayed 2 nights

I have stayed in the area several times recently, each time at a different hotel. This one is by far my favorite and I’ll be staying here from now on. Comfortable, clean, quiet, wonderful staff, and great restaurant on site. Omar checked me in and was so pleasant and helpful.

4

Adnan

12 Jun 2025

·

Stayed 1 night

The staff was not courteous at the time of check-in. We got there around an hour earlier than the regular check-in time. They were clueless about when we would get a room. We waited for half an hour and then left for late lunch as no one could tell us when we would get our room. Later on in the middle of the night around 3am, the fire alarm went off. The whole hotel was evacuated. It turned out to be a problem in their system as other guests confirmed that the same issue happened the night before also. The staff was uncooperative and never gave any good answers. Not recommended for a pleasant stay.

10

Steve

29 Jul 2025

·

Stayed 2 nights

We had a great stay. The hotel is clean, friendly staff and convenient for shopping and attractions. Our biggest compliment goes to Johnnys restaurant on site. The food is wonderful and the service top notch! I have to mention Miss Avis, the hostess, as well as Stephen, our waiter. Both went above and beyond to ensure we enjoyed our visits (we dined both evenings of or stay). We also had breakfast both days and the young lady attending to us was exceptional as well. Highly recommend all of them and the restaurant

10

Victoria

13 Jul 2025

·

Stayed 1 night

Front desk staff were friendly and accommodating. Breakfast buffet was fresh and delish, hotel was clean and well maintained. Nice Fitness room and pool. Would highly recommend this hotel.

10

Esteban

10 Jan 2025

·

Stayed 1 night

Great service. I arrived 3 hours before check-in and front desk guy accomodated a room so I coud be settled in no time. Thanks Hugo!

8

Raymond

19 Dec 2024

·

Stayed 2 nights

Property is good, but staff is always slow at responding to your request

10

Cherryll

17 Sept 2024

·

Stayed 1 night

The front desk made our stay fantastic. They were absolutely wonderful!

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AI-generated summary based on recent guest reviews

Location

Convenient for The Woodlands, Cynthia Woods Mitchell Pavilion, and nearby shopping and dining; many felt safe and it’s generally quiet. A few mention traffic from area construction or distance from central Houston.

Related guest reviews

10

ERIK

20 Jun 2025

·

Stayed 1 night

Love the location!!!

10

Leslie

26 Oct 2024

·

Stayed 1 night

Convenient to our event. Nice facility.

10

Melanie

8 Oct 2023

·

Stayed 1 night

Stayed here after attending a concert. Was very convenient and lots of dining options very close. Hotel was affordable and very clean. Would stay again.

10

Jorge

29 Sept 2024

·

Stayed 1 night

Location is great.

10

Sharon

14 Jul 2024

·

Stayed 2 nights

Convenient and quiet location.

10

Karen

24 Jun 2024

·

Stayed 1 night

nice hotel close to Cynthia Woods Mitchell Pavilion so easy to get to after the show.... they also have a shuttle to get there!

10

tim

2 Jul 2025

·

Stayed 1 night

Great location in Woodlands, TX. Lots of shopping and restaurants near hotel.

10

Amy

8 Jun 2025

·

Stayed 1 night

Great location. Quick check in. Clean. Quiet. Zero complaints!

10

Lucas

7 Aug 2025

·

Stayed 4 nights

First time in Texas. Great place to stay and close to the concert grounds.

10

Jennifer

1 Jan 2024

·

Stayed 1 night

It was very nice. Close to lots of things.

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AI-generated summary based on recent guest reviews

Dining

The on-site Johnny’s Italian Steakhouse and the breakfast buffet earn strong praise for quality and value, with friendly staff and popular happy-hour deals. A few guests found pricing high or had a poor restaurant experience.

Related guest reviews

10

Janet

20 Aug 2025

·

Stayed 3 nights

We can't rave enough about how clean and comfortable our stay was! We were traveling with my sister, who does not often stay in hotels, and MIA at the front desk went the extra mile to find a room for her near us on our floor. We very much appreciated her kindness and careful search for a room that worked for my sister. The room was scrupulously clean in every respect. We especially appreciated having the top sheet & comforter SEPARATE from one another, so we could cover up with the lighter sheet and/or comforter as we wanted. Hygiene products were high-end and very welcome. The TV and A/C operated flawlessly. My sister said her room was equally well prepared and very comfortable. The breakfast was perhaps the best one we've ever had in a hotel. We just LOVED the fat sausage links and wondered where they came from -- simply delicious. My sister & I try to eat a keto diet, and there were plenty of selections at breakfast that worked for us. The Crowne Plaza Shenandoah is very near our family that we were visiting, making access easy & quick. For any future stays in the Conroe area, we will definitely choose the Crowne Plaza again. We would recommend it without hesitation to anyone looking for an excellent stay in the area.

10

Shawtwain

18 Jul 2025

·

Stayed 4 nights

The breakfast buffet was phenomenal. The only issue we had was that our television did not work, which was quickly resolved by giving us another room. The stay was a great and comfortable stay and I would highly recommend.

10

Alina

11 Aug 2025

·

Stayed 1 night

It was beautiful! I will stay there from now on. Love Johnnys!

8

Marcia

8 Sept 2023

·

Stayed 2 nights

This is a really pretty hotel. The staff was so friendly. The breakfast was amazing and the food at the restaraunt is a MUST try at least once. We did not use the pool, etc but they were being enjoyed by others and looked nice

10

Savannah

24 Jun 2024

·

Stayed 3 nights

It was one of the cleanest hotels we’ve stayed at. Friendly staff. Amazing restaurant

10

Shelia

13 Jul 2025

·

Stayed 1 night

Fifth time I have stayed here. It is consistently clean and a nice place to stay. Staff is always friendly. The restaurant is top notch!

6

samuel

11 May 2025

·

Stayed 1 night

Ice machines not working. Waited over an hour for dinner, and had to send it back. Restaurant and bar are disasters.

10

Steve

29 Jul 2025

·

Stayed 2 nights

We had a great stay. The hotel is clean, friendly staff and convenient for shopping and attractions. Our biggest compliment goes to Johnnys restaurant on site. The food is wonderful and the service top notch! I have to mention Miss Avis, the hostess, as well as Stephen, our waiter. Both went above and beyond to ensure we enjoyed our visits (we dined both evenings of or stay). We also had breakfast both days and the young lady attending to us was exceptional as well. Highly recommend all of them and the restaurant

10

Victoria

13 Jul 2025

·

Stayed 1 night

Front desk staff were friendly and accommodating. Breakfast buffet was fresh and delish, hotel was clean and well maintained. Nice Fitness room and pool. Would highly recommend this hotel.

10

Gary

14 Apr 2025

·

Stayed 3 nights

The happy hour at Johnny's Italian steakhouse was well worth the money and the appetizers were spot on 5 star's.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $139	3 $268	4 $170	5 $124	6 $115	7 $119
8 $106	9 $150	10 $160	11 $152	12 $120	13 $136	14 $127
15 $101	16 $121	17 $172	18 $164	19 $119	20 $112	21 $118
22 $86	23 $100	24 $105	25 $105	26 $118	27 $104	28 $108
29 $87	30 $106

Crowne Plaza Shenandoah - Woodlands Area by IHG

Prices for Crowne Plaza Shenandoah - Woodlands Area by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, Accessible (Refrigerator)

Standard Room, 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Refrigerator)

Guest reviews of Crowne Plaza Shenandoah - Woodlands Area by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Shenandoah - Woodlands Area by IHG

Considering this hotel for your Shenandoah trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $116	31 $111