Is parking available at the property?

Yes, free parking is available on-site.

What type of breakfast is offered?

A complimentary hot breakfast is offered, featuring a variety of options including eggs, waffles, and fresh fruit.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities, and elevators for guests with disabilities.

Where is the property located in relation to key attractions?

The property is conveniently located near The Woodlands Mall (2.5 miles), The Woodlands Waterway (2.5 miles), and Cynthia Woods Mitchell Pavilion (2.8 miles).

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, which is seasonal and open from July to September.

Comfort Suites Shenandoah-The Woodlands Hotel

Average nightly price at Comfort Suites Shenandoah-The Woodlands by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$86
March	US$89
April	US$97
May	US$93
June	US$87
July	US$90
August	US$89
September	US$87
October	US$92
November	US$87
December	US$82

What guests think

At Comfort Suites Shenandoah-The Woodlands, guests frequently praise the friendly, accommodating staff, convenient location near the Pavilion and shopping, generally clean, spacious rooms, and a breakfast many find tasty and satisfying for the price.

Several reviews note dated areas and maintenance issues—uneven floors, worn fixtures, occasional AC or TV problems—and mixed experiences with the pool or hot tub. Cleanliness is often fine but inconsistent, with recurring reports of musty odors, missed housekeeping details, or pests in a few rooms. Expect a friendly, good-value stay in a convenient area, with some variability in upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the pool is small and sometimes dirty, and the hot tub is not reliably hot. Guests also mention occasional issues with ice/vending machines, parking layout, a slow single elevator, and disruptive fire alarms.

Related guest reviews

6

kenneth

30 Apr 2025

·

Stayed 1 night

Ice and vending machines not working on third floor. Hair in the sink.

8

Tammy

6 Oct 2024

·

Stayed 2 nights

Good enough for the price. Hot tub and pool same cold temp. Clientele are loud in hallways. Doors slam shut. Room nice, clean. Staff exceptionally friendly and helpful. We will stay here again

4

Blair

1 Jun 2024

·

Stayed 1 night

It appears that they are trying to update the facility but yet, it’s still pretty bad. Also, the parking lot is terrible. Barely enough parking spots and no where to turn around.

10

KRYSTAL

12 May 2024

·

Stayed 2 nights

The property itself was good the swimming pool was small. It was difficult to get to the property. You have to go through Mia’s table parking lot to get to the hotel

8

Kenneth

5 Oct 2025

·

Stayed 2 nights

They are very friendly. The place is decent. Not great but not terrible either. The hot tub has never been hot. The pool was dirty. All in all, not too bad though.

8

Marcia

6 Mar 2023

·

Stayed 1 night

We stayed one night to be ready for an early gymnastics meet. The motel is simple and small, but quite adequate for a one or two night stay. The manager was prompt in meeting our needs which were to stop the phone from flashing, to get the cable working on the TV, and provide bedding for the hide-a-bed We slept restlessly in the beds and there is only one elevator. But with a small hotel, it was not too much of a problem. Breakfast was adequate with scrambled eggs, sausage, toast, bagels, donuts, oatmeal, and waffle irons. Coffee, juice, milk, tea. A little hard to find as the sign says Country Suites instead of Comfort Suites. New signs are going to be installed. This hotel is in a area that has a large selection of restaurants nearby and is just off the freeway.

10

Pablo

10 Sept 2025

·

Stayed 1 night

Great stay! Clean room. Buffet was good. Gym was good! Loved our stay

10

Kahla

9 Apr 2025

·

Stayed 2 nights

It was good, i loved the walking trail behind the hotel

6

Joella

8 Sept 2024

·

Stayed 1 night

Having just left a Comfort Inn, Memphis, we rebooked CI for our Houston stay. Check in staff (evening 09/08) helpful. This hotel does not meet the same standards as other CI. Basic breakfast, breads, waffle, cereal, eggs (not as pictured on Expedia). Pool only has 3 sun beds, hot tub didn’t work, pool is smaller than pictured, floating cigarettes in it. Bedroom is modern, clean but filthy microwave and bathroom lights didn’t work. Hotel located next to noisy highway, better hotels in area for similar price.

4

Tadrick

1 Jun 2025

·

Stayed 3 nights

DO NOT STAY HERE unless you wish to be woken by fire alarms at 3am!!!! This is an ongoing problem according to the fire department that responded to the alarm. The fireman told us that upper management refuses to fix the problem. No compensation was given to anyone after being woken two nights in a row at 3am.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised, but consistency varies. Several reviews cite musty odors, sticky floors, hairs or leftover items, dirty fridges, and occasional bugs or roaches.

Related guest reviews

8

Charles

19 Sept 2025

·

Stayed 1 night

The room had a smell like mold, but not too bad

8

Angel

4 Sept 2024

·

Stayed 1 night

It was very nice stay. You could tell it was well used, but definitely could use a refresh of certain things like the elevator. There was no denying the room was clean, because I was almost knocked over with the smell of bleach when we entered the room. Not upset by it…I want a clean room, but wow it was strong. Other than that, comfortable room, no wash cloths in the bathroom, super tiny shampoo and conditioner…so bring your own, and the doors are paper thin. I got off the elevator at one point and heard my spouse sneeze in the room. He was at the other end of the building with the door closed, and didn’t sneeze very loud either.

8

Mariah

4 May 2025

·

Stayed 2 nights

Lobby and elevator smelled of weed. The floor in our room was sticky and kinda gross. The staff were excellent.

8

Anna

20 Aug 2023

·

Stayed 1 night

My room was a little bit dirty, found rice and a piece of chicken on the floor between beds. Bathroom door has a broken cracked piece.

6

Sandra

26 May 2025

·

Stayed 2 nights

The refrigerator in our room was dirty. Items from previous customers were in the refrigerator. Not enough towels

2

Robert

18 Apr 2023

·

Stayed 2 nights

Room was dirty Bed had someone’s fake eye lashes in it. Hair all over the bathroom. Poor quality repair work.

4

Carol

30 Jul 2025

·

Stayed 1 night

The room had bugs. Hair in tub and the tub drain broke grandson could not take bath toilet seat dirty. Fridge dirty. Very poor cleaning job.

4

Jaclyn

21 May 2023

·

Stayed 1 night

I arrived at 9pm and I was exhausted and I just wanted to go to my room. As soon as I walked in the whole place smelled awful. So bad I immediately wanted to just turn around and leave, the carpet was stained the sheets were stained. It did not resemble the pictures online. I was super disappointed. This is the second bad experience I've had with Comfort suites, and I won't be staying there again.

2

Danielle

17 Jul 2025

·

Stayed 1 night

When I open the bathroom door there was an odor and roaches came crawling out and I got no sleep due to the back door be repeatedly open and shut all night

2

Jonathan

10 Dec 2025

·

Stayed 5 nights

In all honesty I don't really know how to rate this. Room was in ok condition. Floors were warped and had weird bumps. Staff was very friendly and nice. Big problem is that there was a single roach that we had during our stay. I killed it and brought it to the staffs attention. They moved us into another room and we didn't have any additional incidents.

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Rooms

Rooms are generally spacious with comfortable beds, and some suites include a sitting area. Decor and condition feel dated in places, with uneven floors, worn fixtures, occasional AC or TV issues, and some noise from traffic or hallways.

Related guest reviews

6

Thomas

14 Mar 2025

·

Stayed 1 night

Hotel was just ok for a bed and shower. Property really shows its age. Entrance is impossible to find.

10

Lynn

23 Oct 2025

·

Stayed 1 night

The room was large and actually had a sitting area with sofa, table, and desk with office chair. The whole place was well equipped, with coffe maker, microwave, refrigerator, and mini safe. The bed was very comfortable too.

10

Christina

17 Feb 2025

·

Stayed 1 night

Room was clean, it was quiet and the bed was comfy!

6

Maria

1 Jun 2024

·

Stayed 1 night

It was ok clean a little outdated. Bed sleeped good. Tv just basic cable . Ac was aito so it keep cutting off.

6

Zach

19 Dec 2024

·

Stayed 1 night

I got checked in early, which was fantastic. The fire alarm went off at 6:00am. Got out of bed to see if there was actual danger. Turns out, someone burnt toast in the lobby. Not sure why that would make my room alarm go off. The TV had a hard time connecting and would often freeze mid show, and the tv guide didn't display what was on. So I had to flip through channels until I found something I liked. Shower and bathtub had some prior stains in it and the toilet was not good for my back the way the lid was propped up. Regardless, the staff was very friendly and welcoming and I'm not the kind of person to complain during my stay unless it was absolutely necessary.

8

idalia

17 Nov 2024

·

Stayed 1 night

Very good. Everything was very clean and room was spacious.

10

Dawn

6 Jul 2025

·

Stayed 1 night

This is a nice quiet hotel with great staff. Everyone was friendly and attentive. Breakfast was included and great options. The only issue I had was the actual floor on the third floor. In the room and in the hall, was really bad. It was concerning how hilly the floor is. I would stay here every trip to Houston except for the floor.

10

Edgar

30 Nov 2025

·

Stayed 1 night

Room was very spacious! Enough space for a family with lil kids

10

David

6 Oct 2024

·

Stayed 1 night

one night stay, to visit friends in town. good comfortable bed, room, etc. a bit noisy (traffic) in the morning (around 8 or 9) but I covered my head with a pillow and went back to sleep.

6

Dylene

7 Oct 2023

·

Stayed 2 nights

Pillows not comfortable and restroom not fully stocked. Jacuzzi was great in the room

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Service

Service is a strong point, with many mentions of friendly, accommodating front-desk staff and smooth check-in. A few guests report understaffing or slow responses when resolving maintenance or reservation issues.

Related guest reviews

4

Sheena

31 Jul 2025

·

Stayed 1 night

Had to sleep without blankets cause the air conditioning didn’t work that good. Bed was not that comfortable. Made a reservation and when I got there was told they didn’t have my room available. Then told me he would give me two room which would have split me n kids up. I asked him what the point of a reservation was if they didn’t have my room readily available. He then said “let me see what I can do” and he had a room for us.

8

James

14 Oct 2023

·

Stayed 1 night

Our stay over all was fine. Room was amazing. Very clean and comfortable. At the time of arrival we stood and the check in desk for 10 minutes waiting for someone to check us in. She was busy on the 3rd floor making beds. Why didn’t she have the help she needed.

10

LOUIS

13 May 2024

·

Stayed 3 nights

I have stayed at this property > 5 times. Just consistent. Staff on top of the details (...and it's the details that can make or break a property!). Family friendly. Guests are respectful. Even though it is close ti interstate, it is set back enough that I have never been bothered with highway noise. I will continue to make it my goto stay in The Woodlands.

6

Nichole

14 Jan 2024

·

Stayed 1 night

The toilet in my room was messed up from the time I got there and when I told the front desk they offered me only a plunger to use for myself ans it kept messing up. The room was average and bathroom door was messed up. The phones in the room didn’t work and when I called front desk on my cell they hardly answered and when asking for extra towels I was asked why and how many people were in my rooms because they don’t have enough towels. The breakfast was horrible and juice didn’t taste right.

10

Matthew

14 Dec 2025

·

Stayed 1 night

Very accommodating. Gentleman at the front desk was very nice and understanding. Helped us tremendously. Can’t remember his name but he did a great job. He was working the night shift.

10

Linda

11 Apr 2025

·

Stayed 2 nights

Dominic (front desk) was exceptionally pleasant and professional. I will be staying at this location again.

10

leah

29 Jun 2025

·

Stayed 1 night

The staff was very friendly and helpful! Would definitely stay again!

10

Heather

2 Nov 2025

·

Stayed 1 night

Very clean, bed comfy, staff super friendly, breakfast was really good with a variety of options. Will definitely stay again.

10

Haleigh

14 Dec 2025

·

Stayed 2 nights

Clean room, friendly staff.

10

Colette

19 Apr 2025

·

Stayed 1 night

Front Desk made check in wonderful.

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Location

Very convenient for The Cynthia Woods Pavilion, shopping, restaurants, and freeway access; some enjoy a pond and walking trail behind the hotel. Several guests found the setback driveway and entrance hard to locate.

Related guest reviews

8

Michael

15 Sept 2025

·

Stayed 1 night

Good place in Woodlands area and north Houston.

10

Michael

23 Sept 2025

·

Stayed 1 night

Nice property close to shopping an concerts

8

LEANNA

12 May 2025

·

Stayed 2 nights

Nice place to stay and very affordable . Close to the woodlands mall!

10

Jessica

28 Sept 2025

·

Stayed 1 night

We stay here every time we go to a concert at the Woodlands Pavilion! Close, convenient location.

8

Toru

17 Mar 2024

·

Stayed 6 nights

It is situated on the I-45. Its backyard faces a pond with fountains, surrounding area is safe enough to walk around even in the night. It’s also nearby two restaurants.

10

Nicholas L.

22 Sept 2025

·

Stayed 7 nights

The property was clean and very easy to walk around to businesses.

10

Tayza

15 Mar 2025

·

Stayed 1 night

Great stay, room is comfortable, clean and hotel location is very convenient.

10

Michael

2 Jun 2023

·

Stayed 1 night

Great location

10

Carolyn

3 Nov 2024

·

Stayed 1 night

The hotel itself is very nice. Since we arrived late evening after dark and the hotel is set back from the service road, it was very difficult to find the right entrance. The businesses around the hotel have separate parking lots without any way to access each other, so we had to make several detours before we found the only one that allowed access to the hotel.

10

Ryan

17 Jun 2024

·

Stayed 3 nights

It is a quiet location, but it is located behind a restaurant, and that was a little confusing when trying to find the hotel. Since it is on a frontage road if you miss the entrance because of the confusion you have to go all the way around. Other than that it was good over all.

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Dining

Breakfast feedback is varied: many found it tasty with hot items, while others encountered limited options or service disruptions on some days. Coffee and condiments drew occasional complaints.

Related guest reviews

6

Murilo

2 Jul 2025

·

Stayed 1 night

Ok experience but VERY disappointed that i was not informed of the major refurbishment happening and it meant me and my family were not able to have breakfast for neither of the mornings we stayed. There must be a better communication between the hotel and Expedia and a discount rate offered upon the option to still select the accommodation.

2

DIEGO

4 Apr 2025

·

Stayed 2 nights

Not a place to stay again, dirty rooms and the breakfast was horrible

6

Michael

19 Jun 2025

·

Stayed 1 night

Breakfast seemed non-existent.

6

Manuel

19 May 2025

·

Stayed 1 night

very poor options for breakfast

10

Judy

28 Dec 2023

·

Stayed 4 nights

Good full breakfast each day. With eggs, sausage, and waffles.

10

Heather

2 Nov 2025

·

Stayed 1 night

Very clean, bed comfy, staff super friendly, breakfast was really good with a variety of options. Will definitely stay again.

10

Chris

5 Oct 2025

·

Stayed 3 nights

Amazing stay, breakfast was great, staff friendly and accommodating

6

Joella

8 Sept 2024

·

Stayed 1 night

Having just left a Comfort Inn, Memphis, we rebooked CI for our Houston stay. Check in staff (evening 09/08) helpful. This hotel does not meet the same standards as other CI. Basic breakfast, breads, waffle, cereal, eggs (not as pictured on Expedia). Pool only has 3 sun beds, hot tub didn’t work, pool is smaller than pictured, floating cigarettes in it. Bedroom is modern, clean but filthy microwave and bathroom lights didn’t work. Hotel located next to noisy highway, better hotels in area for similar price.

10

Olivia

13 Jul 2025

·

Stayed 1 night

Clean, quiet, welcoming, delicious breakfast, very welcoming staff.

10

tony a

28 Dec 2024

·

Stayed 1 night

great breakfast. eggs, sausage, and waffles. the trifecta!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $72	6 $101	7 $110
8 $81	9 $84	10 $85	11 $84	12 $81	13 $123	14 $110
15 $78	16 $81	17 $84	18 $82	19 $87	20 $102	21 $102
22 $81	23 $79	24 $98	25 $123	26 $123	27 $132	28 $132
29 $80	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
		1 $81	2 $82	3 $86	4 $92	5 $92
6 $77	7 $77	8 $79	9 $77	10 $77	11 $92	12 $92
13 $74	14 $77	15 $77	16 $77	17 $77	18 $96	19 $96
20 $75	21 $77	22 $77	23 $77	24 $77	25 $92	26 $92
27 $75	28 $77	29 $77	30 $77	31 $77

Comfort Suites Shenandoah-The Woodlands

Prices for Comfort Suites Shenandoah-The Woodlands

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible

Suite, 2 Queen Beds, Accessible

Suite, 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed

Guest reviews of Comfort Suites Shenandoah-The Woodlands

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Shenandoah-The Woodlands

Prices for upcoming dates