Name: Aloft by Marriott Greenville Downtown
Address: 5 North Laurens Street, Greenville Downtown, Greenville, South Carolina, United States of America, Greenville, Greenville County, US
Price range: US$149–US$569 per night
Rating: 9.03

What guests think

Aloft Greenville Downtown earns praise for its central, walkable Main Street location, welcoming pet-friendly vibe, and consistently friendly staff, with many guests also noting comfortable beds and a fun lobby/bar scene and lively, modern decor.

Recurring drawbacks include frequent elevator outages causing waits, thin walls and street or pet noise, and confusion or issues with the public garage and key cards. Cleanliness is generally solid but inconsistent in some rooms and bathrooms, and several guests mention dim lighting, few towel hooks, or awkward bathroom layouts. Recent renovations and occasional fire alarm incidents or temporary pool closures also disrupted some stays, though many guests still report smooth visits. Expect a lively, dog-friendly downtown base with great access and occasional inconveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Attached city garage is convenient and often inexpensive, the on-site bar and rooftop pool add a fun vibe, and the gym is useful; however, repeated elevator outages, occasional pool closures, confusing garage access, and renovation-related closures affected some stays.

Related guest reviews

6

terry

4 Jul 2023

·

Stayed 2 nights

the elevators are horrible.

6

Tim

30 Dec 2024

·

Stayed 5 nights

The hotel is well located in downtown area. The property is clean However the hotel only had 2 elevators. One was out of service for several days . The room service was just ok . Cleaned the room only once over 5 days

8

Bethany

4 Feb 2024

·

Stayed 1 night

Great location in downtown Greenville. They are renovating the lobby/bar area and elevators — Which is good because the hotel looks like it’s a bit worn.

10

charles

6 Feb 2024

·

Stayed 1 night

areas of the hotel were under construction and unavailable during our stay. this was not communicated prior to our visit.

4

james

5 Jan 2025

·

Stayed 2 nights

the one elevator with the other shut down caused the stay to be unhappy.

8

Daniel

27 Dec 2024

·

Stayed 2 nights

Always our “go to” place to stay when the dog is with us in Greenville. There was one huge problem this stay. One of the two - only two - elevators was not working the entire time. The wait was very long since the houskeeeping staff also had to use the one working elevator.

8

Mary

23 May 2023

·

Stayed 1 night

We booked a poolside suite for 5/20 and the pool was closed. We were given no notice of this at check in or upon booking.

10

Bruce

9 Aug 2024

·

Stayed 1 night

In town for a show at the Peace Center - very easy 5 to 7 minute walk. Easy check in. Clean, comfortable room. Friendly staff. Excellent bar. Loved the black out curtains- can’t remember the last time I slept so peacefully til 8:30 am. Easy $7 parking.

8

Pamela and Gary

17 Jul 2024

·

Stayed 1 night

Parking! Levels not compatible with the Hotel...Difficult to figure out..up then down...then up...

8

Brad

16 Mar 2025

·

Stayed 1 night

The public parking garage beside the hotel is confusing. You check in and on floor 4 of the hotel which is level P6 of the garage. The signage in the garage needs to be improved to help first time visitors to the hotel. The elevator inside the parking garage was very dirty. We realize it’s not owned by the hotel, but it doesn’t give a great first impression. We loved the our room location which was next to the pool. There were cool lounging chairs outside.The shower in the bathroom had mold in several spots and needs a deep cleaning. The bedding was comfortable and the lounge was great. The location is also great for being in the heart of downtown Greenville.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, with some calling stays spotless. However, recurring complaints note missed housekeeping details (hair, stains, mold spots) and occasional pet-related odors in halls or HVAC.

Related guest reviews

8

JAMIE

5 Aug 2025

·

Stayed 4 nights

Located near all of the downtown Greenville shopping areas on main st. Very close to the parks and the falls. Hotel room was s bit too modern. No towel hooks or anywhere to hang anything. Here for a wedding and did not have enough hangers in the closet to even hang a couple days worth of dress clothes. Clean ish. See areas that could have used more attention, some mold around the sink shower still had leg or other hairs from prior guest?

4

Emily

17 Jun 2023

·

Stayed 2 nights

Everything about the place was great, but the room itself was honestly gross. There were stains on the sheets and floor and hair in the shower. Seemed like it hadn't been cleaned at all.

4

Charles

28 Dec 2022

·

Stayed 2 nights

We hadn’t been at Aloft in a few months and found it in disrepair and dirty. Our room’s carpet hadn’t been cleaned, there were make up smudges in the sink, hair in the shower, the air conditioner/heat was so very loud we couldn’t hear each other talk and it doesn’t stop, it’s always going and the only way to make it stop is to turn it off but then you’re freezing. TV didn’t work, the water filtration system for our floor didn’t work either, the glass water bottle they provide for you to fill up from another floor was missing and when requested the front desk couldn’t find one. The carpets on our hall were coming loose and dirty with big stains. We switched rooms and it was a bit better but not nearly as good as a nice downtown hotel could be. Still cleaning standards were terrible to say the least. Parking is a pain because you pay for the day but the parking card works just once so every time you try to get out you have to request they open the gate without charging you again and hold the line of cars that’s trying to leave the parking lot which is very busy. Whatever happened to this property? This is not an old hotel and it’s not cheap either, location is great but everything else is falling apart.

6

Charles

29 Dec 2022

·

Stayed 1 night

Nope. This hotel is going downhill. Perhaps they were short staffed due to the holidays but the hotel felt dusty from the lobby throughout the rooms. The normal wear and tear has NOT been repaired and you see all the carpets and paint starting to show lots of dirt and smudges. Shower shows stains and the heavy glass door is off balance. Feels like is going to fall any time. It used to be a cool and convenient place. Now is old and dirty.

10

VERONNI

25 Mar 2025

·

Excellent location right downtown, friendly staff, very well kept and clean, good value.

4

Michael

19 May 2025

·

Stayed 1 night

One elevator out of service the entire time. Multiple dogs barking on the floor I was on. Elevator that was in service and the hallway smelled like wet dog. Parking card was not activated and so I paid at the hotel and again in the garage for parking.

8

Kelly

18 Jun 2025

·

Stayed 1 night

Location is excellent. Amenities are great! Gym, pool, and parking were good. Even loved the conveniently pre-packaged ice bags! There is no sit down/done in restraunt in the hotel. There's a menu you order from. Only flaw is (reason for 4 instead of 5 stars) there was obvious smells of pets in the A/C's ducts - we all woke up with stuffy noses.

10

Reyna M.

13 Jun 2025

·

Stayed 2 nights

Excellent service and facility clean and well kept

10

Kristine

8 Jul 2025

·

Stayed 2 nights

Comfortable bed, spotless stay, close to everything!

4

Grant

2 Mar 2024

·

Stayed 1 night

Room was dirty, pieces of cardboard and clear bottle seals left on the floor. Multiple different hairs on shower wall. Bathtub had weird bubbles when partially filled could be cleaner or personal soap. Toilet had mold

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, but many note they run small and can be noisy due to thin walls, street or pet sounds, and occasional loud HVAC. Several mention dim lighting or awkward layouts with few bathroom hooks or shelves; some enjoy views.

Related guest reviews

8

Lawrence

24 Apr 2023

·

Stayed 2 nights

Nice hotel...stayed in a suite. The room was clean but did not feel that way with a stain on the couch and chips in door frames. Also, there was no dresser and no towel racks in the bathroom which we found odd. Location in town could not be beat and the facility, overall, was pretty cool.

8

Sara

24 Aug 2025

·

Stayed 1 night

This is a very nice property with a great staff and I would have given it a five star review except for one thing… I paid a little extra to stay pool side which did have a great view and it would have been amazing except for the fact that the walls are paper thin and I was assigned room 612 which is right beside of the pool entrance and workout room and the entrance door for both are extremely noisy slamming every minute, waking me up at the crack of dawn. So if you reserve pool side make sure it’s not room 612 unless you’re an early bird.

6

Marquetta

10 Sept 2024

·

Stayed 1 night

The stay was nice the only problem was that there was only one light that worked in the room.

8

Frank

1 Nov 2024

·

Stayed 1 night

Room was smaller then my last stay and was 200 the bench next to bed gives no room to move in the dark without hitting ypur foot on legs

10

Dominick

2 Jul 2024

·

Stayed 2 nights

My wife and I stayed here for a couple days on a recent 2state trip. The hotel has a great downtown location and has a city parking garage attached to the hotel. One of the best things for us is Greenville is extremely EV friendly and the garage had 3 free level 2 EV chargers. The hotel had great security and a pretty good bar spot. My only cons are the room was pretty small for a King room. For that reason I would say if you’re staying for more than a couple of days I would recommend a larger room as not to be so cramped, otherwise its a good choice

8

Dawn

10 Apr 2025

·

Stayed 1 night

Very clean and staff were extremely friendly! Only downfall is the walls are very thin and you can hear everything in the halls and in the rooms next to you.

8

Whitney

12 Jul 2024

·

Stayed 2 nights

I do not like the interior window in the room, between shower and bedroom area. It allows light in when someone is using restroom or showering. Otherwise, I am always happy

8

Gail

26 May 2024

·

Stayed 2 nights

I liked that the property was centrally located making it easy to get around the area. While my room (620) was nice the location was the worst. I was the unlucky person to get a room with A/C units outside my window. The noise from the units made watching TV and more importantly sleeping very difficult. If I were to stay here again, I would have to know the room location and what was outside the windows.

8

shannon

29 Jul 2025

·

Stayed 3 nights

Great location for various food options. It is loud in the area from street noise etc. so if you are a light sleeper the downtown area may not be for you. Beds were comfortable. Disliked the design when it came to lighting. If you want the light in the sink area on you have to have the entire room light on so end up washing hands in the dark. Overall good experience.

10

Jane

26 Feb 2023

·

Stayed 2 nights

The bathroom vent was really loud.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout: guests frequently praise friendly, helpful front desk and bar teams, efficient check-in, and thoughtful touches like early check-ins and follow-up texts. A few note lapses such as poor communication after alarms or during renovations, inconsistent bar service, and occasional unprofessional interactions.

Related guest reviews

4

Ricardo

23 Mar 2025

·

Stayed 4 nights

On our last day after staying 5 days they did not leave us any coffee. We called the front desk and they told us to come downstairs to get it. We in bed and super tired. Guess what? we did not have coffee in our room this morning. Disappointing.

2

Eric

17 Mar 2025

·

Stayed 2 nights

Overnight desk agent Tim was completely unprofessional and insulting

10

Mary Minor

17 Jul 2024

·

Stayed 2 nights

Amazing stay. Night one someone pulled the fire alarm at 300am - not fun, but we were all compensated with free treats/drinks for the inconvenience! Pool outside on 6th floor -nice! WXYZ bar nice, live music, great space. Hotel located right on shopping and restaurants in heart of downtown Greenville. We will come back!

10

Amy

12 Jul 2024

·

Stayed 2 nights

My stay was great! 100% the result of awesome staff. I met the Concierge, Sharon, almost as soon as I arrived. She was very welcoming! Later that night, the a/c went out in my room, and Ethan was kind enough to check to see if he could fix it and when he couldn't, he moved me to another room. I also interacted with another team member at the front desk a couple times - Zel, I believe - who was extremely polite and professional. Outside of all of that, the hotel was clean, comfortable, and it's in an extremely convenient location on Main St that provides easy and walkable access to many local restaurants and attractions. Great stay! Not my first time there, and hopefully won't be my last.

10

Austin

15 Sept 2025

·

Stayed 1 night

The front desk manager did an excellent job. She was super helpful upon check in and was very nice! This hotel also had a great location! Highly recommended!

10

Peter

1 Mar 2025

·

Stayed 2 nights

We've been here a few times now and plan to return. Always a great, friendly staff and the location is perfect.

8

Joshua

15 Dec 2024

·

Stayed 1 night

We stayed on Dec. 14. The bar was closed due to a private party. We had a great time I find it ridiculous that paying customers staying at Aloft could not access the bar. Disappointing.

10

Jill

15 Apr 2025

·

Stayed 1 night

Great location if you are looking to be near restaurants and shops! The hotel was clean, parking was reasonably priced and super easy! The staff is what made our stay! Everyone was so friendly, funny and helpful. Truly a stand out staff. Thanks for everything!

10

Jessica

28 Oct 2024

·

Stayed 1 night

This property is very convenient and walkable to everything downtown. We got there early, around 10:30 and just stopped by the desk to see if we could get an early check-in, thinking maybe 1:00 or so…But they went ahead and let us check in at 10:30am. It was great! Nice rooms and a great vibe all the way around! We will definitely stay here again.

10

Laura

28 May 2025

·

Stayed 1 night

Love the hotel for its easy check-in and courteous staff. Comfortable quiet room. Easy onsite parking. The surrounding area is full of shops and great restaurants.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is a major strength: right on or near Main Street with easy walking access to restaurants, shops, the Peace Center, and Falls Park. Some guests mention street noise and occasional loitering outside.

Related guest reviews

10

Michael

10 Aug 2024

·

Stayed 2 nights

Great location

10

James

30 Jun 2025

·

Stayed 1 night

Didn’t like all the homeless people sleeping around the property directly out front in courtyard area and side areas.

10

Laura

16 May 2025

·

Stayed 1 night

Great location, friendly staff.

10

Ted

9 Jun 2025

·

Stayed 3 nights

Very close to downtown. So much to do and see. We never used our car to go anywhere.

10

Bruce

9 Aug 2024

·

Stayed 1 night

In town for a show at the Peace Center - very easy 5 to 7 minute walk. Easy check in. Clean, comfortable room. Friendly staff. Excellent bar. Loved the black out curtains- can’t remember the last time I slept so peacefully til 8:30 am. Easy $7 parking.

8

shannon

29 Jul 2025

·

Stayed 3 nights

Great location for various food options. It is loud in the area from street noise etc. so if you are a light sleeper the downtown area may not be for you. Beds were comfortable. Disliked the design when it came to lighting. If you want the light in the sink area on you have to have the entire room light on so end up washing hands in the dark. Overall good experience.

10

Nancy

12 Mar 2023

·

Stayed 1 night

Great location to Greenville Dowtown, within walking distance to the Falls and plenty of dining and shopping close by.

10

Linda

19 Jul 2025

·

Stayed 1 night

Best location to shopping and restaurants.

10

DEBORAH

14 Aug 2025

·

Stayed 2 nights

easy walk to everything

10

Barbra

28 Jan 2025

·

Stayed 3 nights

Very nice location. Walking distance to arena, falls park, great shopping area, loads of food surrounding the hotel. Great city to visit. Highly recommended

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site WXYZ bar is lively with good drinks and occasional live music, and there’s a lobby coffee shop; however, there’s no full-service restaurant, late-night options are limited or pricey, and breakfast isn’t included.

Related guest reviews

6

Victor

19 Nov 2023

·

Stayed 1 night

Everything was a great experience, except the 24 hour Starbucks. No coffee was available. The hotel receptionist seemed irritated that he had to help us. And he expressed he wasn’t a Starbucks employee when I asked him about menu items. This was around 11:30 pm.

10

Mary Minor

17 Jul 2024

·

Stayed 2 nights

Amazing stay. Night one someone pulled the fire alarm at 300am - not fun, but we were all compensated with free treats/drinks for the inconvenience! Pool outside on 6th floor -nice! WXYZ bar nice, live music, great space. Hotel located right on shopping and restaurants in heart of downtown Greenville. We will come back!

8

David

19 Aug 2024

·

Stayed 1 night

Strange lobby set-up. No breakfast. Excellent location. Nice room.

10

michael

4 Jun 2023

·

Stayed 1 night

Bar full menu stops at 10. Had to eat wings. This was not mentioned at check in where they said food till 11

8

Kelly

18 Jun 2025

·

Stayed 1 night

Location is excellent. Amenities are great! Gym, pool, and parking were good. Even loved the conveniently pre-packaged ice bags! There is no sit down/done in restraunt in the hotel. There's a menu you order from. Only flaw is (reason for 4 instead of 5 stars) there was obvious smells of pets in the A/C's ducts - we all woke up with stuffy noses.

10

Carolyn

4 Apr 2025

·

Stayed 1 night

Convenient location and very walkable to downtown Greenville. The bartender was great!

10

Patricia

5 May 2025

·

Stayed 3 nights

The hotel happy hour is fun & bartender Brandon makes great drinks.

8

Cara

2 Jan 2024

·

Stayed 1 night

Aloft properties are always reliable and consistent and this one didn’t disappoint. Great location right on Main Street too. Only complaints were the staggering $24 per drink cost at the bar and prices weren’t posted readily—it’s Greenville not NYC Aloft! We felt kinda ripped off. Also the shower had bad water pressure and water didn’t get super hot—needs attention.

10

Lori

1 Jun 2025

·

Stayed 2 nights

We love Aloft! It’s walkable to lots of fun stuff downtown. The lobby has a fun tabletop shuffleboard game and a nice coffee shop/breakfast place. Room is comfortable and clean with nice shampoo, and the pool area is nice.

8

April

19 Jun 2024

·

Stayed 1 night

Excellent hotel. Clean and modern. My room had a private patio that had straight access to the pool. Check in was on the 4th floor so from the parking garage, it was a little inconvenient. Hotel should offer free breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$150
February	US$215
March	US$266
April	US$243
May	US$260
June	US$256
July	US$203
August	US$199
September	US$238
October	US$286
November	US$231
December	US$169

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $272	18 $372	19 $377
20 $149	21 $205	22 $294	23	24 $288	25 $326	26 $329
27 $162	28 $318	29 $384	30 $304

Su	Mo	Tu	We	Th	Fr	Sa
				1 $381	2 $563	3 $569
4 $158	5 $295	6 $492	7	8	9	10 $471
11 $178	12 $341	13 $400	14 $389	15 $391	16 $461	17 $524
18 $224	19 $304	20 $388	21 $400	22 $361	23 $559	24
25 $201	26 $234	27 $307	28 $263	29 $214	30 $286	31 $282

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 1 King Bed (Hearing Accessible)

Suite, 1 King Bed (Mobility Accessible, Tub)

Room, 2 Queen Beds, Hearing Accessible (Transfer Shower)

Suite, 1 Bedroom

Traditional Room, 1 King Bed

Room, 1 King Bed, Poolside

Suite, 1 Bedroom, Hearing Accessible, Mountain View

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Poolside

Suite, 1 Bedroom, Transfer Shower

Room, 2 Queen Beds, Transfer Shower

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom, Hearing Accessible

Room, 2 Queen Beds, Roll-In Shower

Suite, 1 King Bed

Room, 1 King Bed, Poolside (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom, Balcony, Mountain View

Room, 2 Queen Beds, Hearing Accessible

Traditional Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Greenville Downtown

Have a question?

Prices for upcoming dates