Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 25 per pet, per night. A pet deposit of USD 25.00 is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available. Details regarding pricing and arrangements can be obtained by contacting the hotel directly.

What accessibility features are available for guests with disabilities?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. Additional features may include accessible rooms and bathrooms.

What is the hotel's location in relation to local attractions?

The hotel is located in the heart of Des Moines, within a 5-minute drive of the Science Center of Iowa and Casey's Center. Other nearby attractions include Western Gateway Park and the Iowa State Capitol Building, both approximately 1.9 miles away.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool and a hot tub. The operational hours are not specified, but the pool is available year-round.

What are the hotel's policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests or requirements.

Holiday Inn Express and Suites Des Moines Downtown

Average nightly price at Holiday Inn Express and Suites Des Moines Downtown by IHG by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$142
March	US$122
April	US$154
May	US$148
June	US$154
July	US$149
August	US$182
September	US$138
October	US$145
November	US$115
December	US$101

What guests think

Across many reviews, Holiday Inn Express and Suites Des Moines Downtown by IHG earns praise for friendly, accommodating staff, clean rooms, a convenient near downtown location with free parking and shuttle service, and a satisfying, varied breakfast.

Several guests encountered pool and hot tub closures or temperature problems, and noted intermittent or building-wide Wi-Fi outages. Some felt the building shows wear, with occasional room maintenance issues, musty or sewer odors, and noise from trains or neighboring rooms. Overall, expect a service-forward, convenient stay with strong basics, but check pool status and Wi-Fi before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking and a complimentary local shuttle are frequently appreciated. However, guests repeatedly report pool and hot tub closures or uncomfortable temperatures; a few mention gym equipment needing improvement and occasional facility wear.

Related guest reviews

8

Teresa

5 Jul 2023

·

Stayed 2 nights

The hotel was nice, clean and comfortable. The breakfast was good and the man at the front desk helped us figure out which items were gluten free. My only disappointment was the pool - it was very cold. The hot tub was not very warm either. Otherwise, a very nice place

8

Jacquline

13 Aug 2023

·

Stayed 2 nights

Hot tub was a little cold and pool had a lot of chlorine, but everything else was great

6

Jennifer

28 Sept 2025

·

Stayed 1 night

I was disappointed that the pool and hot tub were closed. We were not informed of this until we checked in. It would have been nice to offer a discount/partial refund. The reason I booked this hotel was too keep two kids in my family occupied with the pool while another kid in my family was at the skate park all day for a competition. I definitely would not have paid this much for a hotel without a pool/hot tub. I was pretty sore after driving all day to get here from another state, which was another reason for me booking a hotel with a hot tub. My hotel reservation through expedia was fully paid for and non-refundable, so I was stuck with it. Overall, we were disappointed. This was the first time in a couple of years that I've stayed at a Holiday Inn and I will probably avoid them going forward and stick to Marriott.

10

Becky

1 May 2024

·

Stayed 3 nights

This newer facility is comfy, even if it's full. The free parking and wifi are great, breakfast has hot and cold options, desk people are friendly/helpful. Downtown Des Moines has mostly app-pay parking; during April multi-tornados, all was well-safe. Bike paths everywhere, walking paths nearby, East Village is charming, Science Center/ballpark walkable. Neighborhood is newer with lots of younger denizens.

6

John

28 Sept 2025

·

Stayed 2 nights

WiFi was down. Pool/spa closed for repairs.

10

Kristi

20 Apr 2025

·

Stayed 1 night

Hotel was clean and rooms were decent. Breakfast was typical hotel food, not bad though. They did have a shuttle that would take you and pick you up within 2miles, that was really nice if you were out in downtown.

4

Jason

16 Jun 2025

·

Stayed 2 nights

Staff was friendly. Fold out sofa was super thin and not comfortable. Mold in the bathroom's shower. Free breakfast was above average quality. Pool was very small and way too cold to comfortably swim in. Hot tub was OK size, but way too hot to sit comfortably in.

10

Melissa

10 Oct 2025

·

Stayed 1 night

Everyone was so friendly and helpful! Duane drove us in the shuttle to the arena and picked us up! Awesome! Great breakfast.

2

John

28 Sept 2025

·

Stayed 3 nights

Pool out of order, hot tub out of order, internet out of order

8

Mark

10 Jul 2023

·

Stayed 1 night

Great hotel and location. Whole facility is modern, clean rooms, with excellent breakfast! For crying out-loud though fix the hot tub already! Thanks

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Cleanliness

Many guests describe the hotel and rooms as very clean, with housekeeping keeping common areas and rooms tidy. Others report issues like mold or musty odors, stained carpets, and bathrooms needing deeper cleaning.

Related guest reviews

4

Garry

11 Sept 2023

·

Stayed 2 nights

Room 123 smells horribly and could not sleep because of odor. Either too many dogs and poor cleaning procedures or just stinks.

4

Kevin

18 Aug 2025

·

Stayed 1 night

Beds were not very comfortable. Bathroom looked like it needed a deep cleaning. It did the trick for an overnight on the way to a wedding further north, but overall I wasn't very impressed.

10

Rebecca

18 Aug 2025

·

Stayed 1 night

Hotel was clean. The rooms were clean and comfortable. Would stay again!

4

Jason

16 Jun 2025

·

Stayed 2 nights

Staff was friendly. Fold out sofa was super thin and not comfortable. Mold in the bathroom's shower. Free breakfast was above average quality. Pool was very small and way too cold to comfortably swim in. Hot tub was OK size, but way too hot to sit comfortably in.

6

James

7 Dec 2022

·

Stayed 19,332 nights

Very convenient to walk to downtown Des Moines area. Individual room was comfortable and clean. Staff were courteous and helpful. On the negative side, there must have been a sewer line break that left a unpleasant odor on the ground floor, and the swimming pool was closed for maintenance.

10

Tonya

24 Dec 2025

·

Stayed 1 night

My family stayed in the suite, was a great room, fit us all well. Staff was wonderful, very helpful and friendly. Hotel was clean and loved the area, will definitely stay again.

10

Steven

18 Aug 2025

·

Stayed 1 night

Clean, comfortable beds, nice shower, good breakfast.

10

Tiffany

23 Dec 2025

·

Stayed 1 night

Great staff clean room good breakfast great location

10

Racquel

19 Apr 2025

·

Stayed 1 night

Great clean place to stay not very far from downtown. The beds were comfortable. The pool and fitness center were nice. The staff we encountered were very friendly. We would definitely stay there again!

4

Steven

4 Jul 2023

·

Stayed 1 night

While the room was ok overall the cleanliness of the bathroom left a lot to be desired. The shower had visible mold and the water pressure was horrible

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Rooms

Rooms are often described as spacious and comfortable, with many noting good beds and showers. Some guests experienced maintenance issues (A/C or fridge problems, loose fixtures, lukewarm showers), noise from trains or neighbors, and unreliable Wi-Fi during certain stays.

Related guest reviews

10

Steven

18 Aug 2024

·

Stayed 1 night

Comfortable beds, clean bathroom, nice tub shower. Hotel is about a block from busy train tracks, we could hear the train horns occasionally throughout the night. We are pretty sound sleepers, so it didn’t bother us much. Breakfast was equal to other Holiday Inn Express, not bad and not great.

8

christy

8 Mar 2023

·

Stayed 2 nights

overall good stay, not working refrigerator so couldnt keep leftovers. room was clean, bed comfortable, loved the lounge chair!!

8

Sheri

18 May 2025

·

Stayed 1 night

Very clean, welcoming, and comfortable…except the shower was barely luke warm and would not get warmer. Breakfast was great! There was an area to park larger vehicles or vehicles towing a trailer, which was great.

4

Jason

16 Jun 2025

·

Stayed 2 nights

Staff was friendly. Fold out sofa was super thin and not comfortable. Mold in the bathroom's shower. Free breakfast was above average quality. Pool was very small and way too cold to comfortably swim in. Hot tub was OK size, but way too hot to sit comfortably in.

4

Natasha

11 Mar 2025

·

Stayed 2 nights

I booked a king room and was put in a double bed room with no explanation. When I mentioned it to the front desk, I was told there was no king room available? You could hear people walking above the room and in the hall and hear people talking through the walls. Traffic was loud, and there’s a train nearby evidently. Needless to say we didn’t sleep well. Old and dingy feel and smell. Would not stay here again.

4

Sara

11 May 2023

·

Stayed 1 night

The hotel was in a great location, walking distance to everything we wanted to do. Our room didn't have a working AC and there was not another room available. Very disappointed in the lack or response from management and poor offer to an amicable resolution to staying in a room over 80 degrees when paying more than $300 a night!

10

Mary

13 May 2025

·

Stayed 1 night

If you don’t like trains this may not be your place. I do and at around 3am I heard the whistle blow, aaahhhhh all is well 😀

8

Tamarah

25 May 2023

·

Stayed 1 night

We had trouble getting the AC to turn on, but when we asked the staff they came right away and turned it on for us. The traditional hotel unit was unplugged and the unit was operated by the thermostat across the room rather than by the controls on the unit.

8

Hillary

19 Oct 2025

·

Stayed 1 night

This was our last stop on the way from Denver to Chicago. The room was generously sized, and very clean. Parking was convenient and seemed secure. There was an internet issue while we were there, so it was unreliable, but at least signs were posted everywhere to let us know when we checked in. Pool was also out of commission, but again, lots of signage let us know. Breakfast was good.

6

Adam

13 Sept 2025

·

Stayed 1 night

Overall the hotel wasn't bad. Our room definitely needing some uplift. The ceiling was discolored in places along with the walls. Shower faucet was about broken away from the wall and needed more caulking. The hand soap was also empty in the room, and other amenities in the shower were almost empty. If you just need an overnight stay it's not too bad.

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Service

Service receives strong praise for friendly, accommodating staff, quick check-in, and responsive help; the complimentary shuttle is frequently highlighted. A few guests reported rude interactions or uneven follow-through, but these are less common.

Related guest reviews

10

Jeremy

5 Apr 2023

·

Stayed 1 night

Staff very friendly and helpful

8

Teresa

6 Feb 2025

·

Stayed 1 night

Friendly staff!!!

10

sada

24 Jan 2025

·

Stayed 1 night

Great front door staff

10

David

15 Apr 2023

·

Stayed 1 night

We enjoyed our stay very much. We were nervous about driving downtown,what with so much construction at night.They have a shuttle service that we used. Our driver Bill was very prompt and friendly. They are very lucky to have such a great employee!!!

10

Anne

20 Jun 2025

·

Stayed 1 night

Nice and close to downtown. Free shuttle was great to avoid drinking and driving!

10

Chip

27 Oct 2025

·

Stayed 1 night

Great hotel and excellent staff

2

Ashley

26 Nov 2025

·

Stayed 1 night

Check in staff were rude

10

Steven

27 May 2025

·

Stayed 1 night

From the first, the lady at the front desk was smiling and very helpful. When we couldn’t work the heat, she left her desk immediately, coming to the room to help us. Best stay in every regard we’ve ever had. Thanks Again!

10

Melissa

10 Oct 2025

·

Stayed 1 night

Everyone was so friendly and helpful! Duane drove us in the shuttle to the arena and picked us up! Awesome! Great breakfast.

10

Savannah

21 Jun 2025

·

Stayed 1 night

The customer service was incredible! They messaged me on the app about my cot request and after finding it we’d arrive late, they had the pull out bed made and cot in the room. The breakfast was delicious! Perfect stop with family of 5!

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Location

Convenient to downtown attractions and venues, with several spots walkable and a shuttle covering nearby destinations. Some note train noise or limited immediate options in the surrounding area, and ongoing construction at times.

Related guest reviews

10

Erin

14 Jul 2024

·

Stayed 2 nights

Quiet rooms and very clean. Good breakfast and located close to everything in the downtown area.

10

Anne

20 Jun 2025

·

Stayed 1 night

Nice and close to downtown. Free shuttle was great to avoid drinking and driving!

10

Steve

29 Dec 2022

·

Stayed 19,354 nights

Great location. Very clean. I really enjoyed the property.

10

Bruce

31 Jul 2025

·

Stayed 1 night

Very quiet in a newer residential area. Within a mile of restaurants. Close to Grays Lake for an evening stroll or bike ride. Shuttle service to take you anywhere within 2 miles of the hotel. Nice continental breakfast area. Used the pool, hot tub and fitness center- no issues with anything.

10

Gregory

2 Apr 2025

·

Stayed 1 night

Convenient location to downtown number of good restaurants and pubs to check out.

8

Erica

15 Aug 2023

·

Stayed 3 nights

Great location for the State Fair!

8

Steven

21 May 2025

·

Stayed 1 night

The property was well suited just outside of major traffic, and made for convenient walkable distances. Very solid and clean place. A slight ding comes from the internet throughout the whole building being very poor/non existent.

8

Phil

8 Aug 2025

·

Stayed 2 nights

Nice hotel but nothing to do in immediate walkable area.

10

Rob

9 Jun 2025

·

Stayed 3 nights

Was there for Ironman. It was a perfect location.

10

Tammera

3 Jul 2023

·

Stayed 3 nights

My husband and I stayed here for three nights. The room was spotless. Breakfast was plentiful. Lots of variety. The hotel is conveniently located. Just south of downtown. Walk to the Saturday farmers market. It was a very pleasant and we'd definitely stay here again.

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Dining

Breakfast is frequently praised for being hot, plentiful, and offering a good variety; many describe it as better than expected. A few guests found selection average or limited, and one reported confusion about whether it was complimentary.

Related guest reviews

10

Lynn

3 Jul 2023

·

Stayed 2 nights

Our stay was for four days. Everything was great. Room was clean and bed was comfortable. Breakfast was typical HI Express food. Coffee was good and food was hot. The only thing I would bring to their attention would be they need to address their landscaping. First impressions mean a lot. Would recommend.

10

Enrique

1 Dec 2025

·

Stayed 1 night

The Front Desk attendant was very friendly. The room was very clean and breakfast was hot and delicious.

10

Michael

12 Jun 2023

·

Stayed 2 nights

Excellent breakfast

10

Chris

7 Dec 2025

·

Stayed 1 night

Clean, staff was courteous and breakfast was great.

2

morgan

7 Apr 2025

·

Stayed 1 night

On Expedia, the room option I selected had two beds PLUS a pull out sofa and free breakfast. When we checked into our room, there were only two beds and no pull out sofa. When I called the front desk, I was informed none of their rooms had sofas. Additionally, the next morning we went to get breakfast and found out you had to PAY for breakfast, there was no free breakfast. Very disappointed in this experience. I’m not sure if Expedia got the listing wrong or the hotel is doing something backhanded. Either way, I’m not happy

10

Steven

18 Aug 2025

·

Stayed 1 night

Clean, comfortable beds, nice shower, good breakfast.

10

Tiffany

23 Dec 2025

·

Stayed 1 night

Great staff clean room good breakfast great location

10

Savannah

21 Jun 2025

·

Stayed 1 night

The customer service was incredible! They messaged me on the app about my cot request and after finding it we’d arrive late, they had the pull out bed made and cot in the room. The breakfast was delicious! Perfect stop with family of 5!

8

Apryl

4 Aug 2024

·

Stayed 2 nights

The pool was clean and comfortable. They kept the pool towels full. The hot tub was a it should be. Breakfast was always full and hot, and included pancakes, biscuits, sausage gravy, scrambled eggs, ham, sausage links, bacon (on one of the two days we stayed), pastries, juice, milk, yogurt, fresh fruit, and hot or dry cereal. Housekeeping did a great job keeping things clean. Great place for kids and adults. Safe area and easy parking.

10

Molly

19 Jan 2025

·

Stayed 2 nights

Check-in was quick, staff was very friendly, breakfast was great and they had tons of options, pool and hot tub were good size and the kids loved playing in them. Only thing they could improve would be the beds

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $104	3 $120	4 $120	5 $138	6 $146	7 $154
8 $103	9 $99	10 $120	11 $122	12 $131	13 $152	14 $160
15 $97	16 $110	17 $122	18 $130	19 $106	20 $118	21 $149
22 $99	23 $99	24 $113	25 $113	26 $119	27 $131	28 $131
29 $100	30 $100

Holiday Inn Express and Suites Des Moines Downtown by IHG

Prices for Holiday Inn Express and Suites Des Moines Downtown by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds (Additional Living Area)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 King Bed (Additional Living Area)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Guest reviews of Holiday Inn Express and Suites Des Moines Downtown by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express and Suites Des Moines Downtown by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $139
25 $112	26 $109	27 $152	28 $141	29 $193	30 $133	31 $143