Is parking available at the property?

Yes, self-parking is available for free, both on-site and off-street.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, a complimentary airport shuttle is available upon request.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities including limited rooms and bathrooms. There is also a stair-free path to the entrance.

What is the location of the property in relation to key landmarks?

The hotel is located just steps from the McAllen Performing Arts Center and Palms Crossing, 0.3 miles from McAllen Convention Center, and 0.6 miles from McAllen Nature Center. Public transport options are available nearby.

Is there a swimming pool at the property?

Yes, there is an outdoor pool available for guests. A pool fee of USD 20 per stay may apply.

Embassy Suites by Hilton McAllen Convention Center

Average nightly price at Embassy Suites by Hilton McAllen Convention Center by month, last 12 months (USD)
Month	Average price
January	US$196
February	US$196
March	US$180
April	US$194
May	US$179
June	US$179
July	US$195
August	US$190
September	US$195
October	US$178
November	US$181
December	US$177

What guests think

At Embassy Suites by Hilton McAllen Convention Center, guests praise spacious suites, friendly service, and convenient location near dining and shopping, with complimentary breakfast and the evening reception appreciated; however, breakfast crowding and occasional service or housekeeping issues are noted.

Suites are large and comfortable, and families appreciate the separate living areas. The setting feels safe and is walkable to the convention center, restaurants, and shops. Expect a modern, amenity-rich stay with lively evenings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the evening reception with free drinks and live music, a well-liked gym, a clean pool, on-site dining, Tesla chargers, and an airport shuttle.

Related guest reviews

10

Mario

22 Oct 2023

·

Stayed 1 night

If you stay on a Saturday don't make plans. You can enjoy the live music that is provided. You will enjoy the musicians playing there..then you can just cross the street and continue enjoying their music at el rincon de los angeles

10

Miriam

15 Jul 2024

·

Stayed 1 night

Bed was very comfortable, perfect location, nice pool, excellent breakfast, and great customer service.

10

Bridgett

3 Sept 2023

·

Stayed 2 nights

Staff was top tier and so kind/helpful! Love the free shuttle to/from the airport! Beds were comfortable, showers/bathroom were spacious, and room/lobby was very clean! Would definitely return and stay again!

8

Letisia

29 Jun 2025

·

Stayed 2 nights

They usually have live music on Fridays staff is amazingly pleasant and friendly

10

Belen

8 Mar 2024

·

Stayed 1 night

Very nice, low key, location with interesting shopping and eatery around. We chose this hotel due to the tesla chargers. The complimentary breakfast is not only convenient, but also delicious and varied. There’s also happy hour! And the dinning on site is reasonably priced as well as tasty. The rooms are spacious, comfortable; well lit, and organized in such a manner that privacy is possible even sharing the suite, since the bathroom has two separate entrances.

10

Alan

18 Apr 2025

·

Stayed 1 night

Great amenities, live show and ubication near shopping

10

Jo

18 May 2025

·

Stayed 3 nights

Lovely hotel. Quiet, comfortable beds, clean, great gym and the staff were fantastic . I can’t use lifts and they were very accommodating letting me use emergency stairs. Nothing is too much trouble for them and they were all very helpful .

10

MARIA

8 Oct 2023

·

Stayed 1 night

Nice modern hotel, it has Tesla chargers.

8

John

22 Mar 2024

·

Stayed 2 nights

I hate going to the valley, but I have to come down here every couple months to visit my mom. I use this hotel, because it is in my opinion the best hotel in the area. It is a shining star in a turbulent, bustling, and overcrowded town. This hotel is awesome and offers an incredible breakfast every day, and great gym, full of clean, working equipment. There are many nice restaurants in the area in walking distance. My favorite thing about this hotel is the two free drink happy hour every evening from 5 to 7. I think that’s the only thing that kept my sanity in this trip.

10

Michael

21 Feb 2025

·

Stayed 2 nights

The live band was excellent the free drinks and snacks every evening was just right on

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Cleanliness

Most reviews praise very clean rooms and well-kept public areas. A few report lapses such as missed housekeeping, no towels, a dirty room, and one bed bug report.

Related guest reviews

10

Lisa

28 May 2025

·

Stayed 2 nights

This hotel was impeccable and extremely clean. It’s Pet friendly and lobby area is huge. They had a great complimentary breakfast and the cocktail hour was fun! I will definitely stay here again.

10

Joya

9 Jun 2024

·

Stayed 1 night

New and clean hotel in safe part of town

4

Jose

31 May 2023

·

Stayed 3 nights

It was nicely located and personal was nice. Breakfast is caos, there is no order at the kitchen people walking in and stealing what someone else ordered, you have to stay to make sure they don't lose your plate. Worst was that our bedroom had bed bugs!!! My daughter and I got bitten very bad. Management did move us after confirming the bite bumps on our bodies. Although greatly appreciate, I was expecting a little bit more based on the price we paid, the unconvenience of moving to another room at 11 pm (no help) and leaving early the next day

6

Mario

19 Dec 2025

·

Stayed 4 nights

Housekeeping was awful in 4th floor ! Had to ask for towels every day

10

Saul

13 Jan 2025

·

Stayed 1 night

everything was clean and perfect

10

Chris

3 Dec 2025

·

Stayed 3 nights

The room was nice and clean. Breakfast was excellent, and the happy hour was a nice benefit

4

Esperanza

9 Feb 2024

·

Stayed 2 nights

Our last 2 stays, the first night everything was good, the second day terribly bad. They do not clean the room. I report it to the front desk but they only tell me that the staff has already left. They can only help me by giving me clean towels. Very bad service, they don't even look you in the eye and leave you waiting.

8

Tarah

27 Nov 2023

·

Stayed 1 night

The property was clean upon entering. Front desk was friendly and was decorated nice for the holidays. Our room did not have towels in it when we arrived, so that is why we gave it 4 stars

2

Valerie

9 Jan 2025

·

Stayed 1 night

The room was dirty had to call housekeeping. We ended up with no towels. Bar didn’t have any vodka and eventually ran out of cranberry juice. The bar closed at 10 pm. That was disappointing. This is usually our staycation and this experience was disappointing.

10

Laura

13 Oct 2025

·

Stayed 2 nights

Clean room great location. Excellent breakfasr aand staff.

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Rooms

Spacious suites with separate living areas and comfortable beds are repeatedly praised, and many find them ideal for families. Some note noise from neighboring rooms, AC struggles, non-smart TVs, or being assigned a different bed type than booked.

Related guest reviews

6

Bruce

5 Mar 2023

·

Stayed 3 nights

Booked a king bed room, but received a 2 queen bed room. Beds were worn out and need replacing.

8

Jose

26 Jul 2024

·

Stayed 1 night

We had some issues with the air conditioning system in our room. The system seem to struggle to try to keep the room cool. We didn’t notice this till around 1 AM so we didn’t report it knowing that we would not want to change rooms at that time of the night. We were on the second floor in room 235 and had people running and jumping on the floor above us. Well pass midnight. The noise finally subsided about 1:30AM and due to the hour we felt it would be impractical to report it or to change rooms. Aside from the issues mentioned, the facility was well maintained, attractive and comfortable. The staff was accommodating and welcoming. We’ve stayed there several times, and I’ve usually been quite satisfied with our stay.

10

Eva

6 Aug 2025

·

Stayed 1 night

Great stay. Will definitely be back. Large suite

4

Marcos

18 Mar 2023

·

Stayed 3 nights

horrible check-in. I reserved a king suite but was only offered 2 queen beds

10

Diana

16 Jun 2025

·

Stayed 1 night

A little understaff in the breakfast time….the cook was a trooper throughout….hotel is nice and was walking distance to the event we were going to. Large nice rooms, I believe its one of the largest I have ever stayed in. Traveled with family of 5 and 2 toddlers 4yrs old

10

Liliana

10 Dec 2024

·

Stayed 1 night

Big and nice rooms

10

isabel

28 Jul 2025

·

Stayed 1 night

Very nice hotel, comfy beds, large room and great service

10

Destiney

12 Jul 2024

·

Stayed 2 nights

Absolutely a beautiful place to stay! my 4 children and I enjoyed a very comfortable and spacious suite.

8

FRANCISCO

6 Nov 2025

·

Stayed 1 night

The fact that the room has a separate area is very convenient specially if you are traveling with family, this embassy is always a preferred option. On the other side the breakfast was very crowded, long line for everything, and tables were not completely clean, I suggest to do something there specially in rush hour.

8

Manuel

17 Jan 2025

·

Stayed 1 night

Everything was lovely although its pretty strange that a hotel as nice as this doesn’t have netflix or a smart tv whatsoever.

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Service

Staff are widely described as friendly and helpful, with smooth check-ins for many. However, several reviews cite rude or undertrained front-desk staff, slow or cancelled check-ins, reservation mix-ups, and delayed responses for requests.

Related guest reviews

6

Elizabeth

2 Oct 2023

·

Stayed 1 night

Check in was slow and they could not find my reservation. The room was ok but needs tlc.

2

Carlos

18 Nov 2023

·

Stayed 1 night

They did not had my room available and the staff not even apologize

2

Fernando

26 Aug 2023

·

Stayed 1 night

My family was tired after a day of traveling to get to the hotel to find out one out of the two rooms was checked out by another person with similar name. Furious I wanted an explanation for only the staff assisting me to say sorry for the mixup. Asked to speak to manager but only a supervisor was there but for him to only give me same response sorry for the mixup. How can a well known hotel 5 star just give up my paid in full room with out asking for Confirmation number or Identification photo ID???? I will for sure not book ((that)) hotel again. It’s not Embassy Suites fault but the staff itself.

2

Arlene

17 Jul 2025

·

Stayed 2 nights

i Checked in through the app. when i arrived at the hotel the rude staff informed me that they cancelled because i did not check in in person by 3 pm and refused tr honor my reservation . went the Hampton inn and was the best decision.

10

matthew

16 Jun 2025

·

Stayed 1 night

Excellent customer service

6

Richard

29 Jul 2025

·

Stayed 3 nights

unfriendly staff, but place was very clean. Made negative comment about us using expedia to book the room and were unfriendly to throughout stay.

10

Jose

9 Feb 2025

·

Stayed 1 night

Front Desk was very attentive and helpful with any questions.

10

Jr

4 Nov 2025

·

Stayed 1 night

It was a great stay, great service

10

Mayra

6 Oct 2024

·

Stayed 2 nights

Great customer service! Very clean and beautiful rooms.

8

EVA

27 Jan 2025

·

Stayed 2 nights

The stay was ok Nothing amazing or great Hotel was clean Check in personal were not the friendliest they gave me an occupied room also and they were just like oh sorry The food was ok too but the workers there were friendly and polite so that was nice Overall stay was meh But it was clean and not too loud

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Location

Safe, walkable setting by the convention center with plenty of restaurants, shops, and entertainment nearby; also convenient for the airport. Guests find it handy for events and outings.

Related guest reviews

10

Erik

9 Apr 2025

·

Stayed 1 night

Perfect location

10

Arturo

14 Jun 2024

·

Stayed 1 night

Well located, surrounded by shops and restaurants.

10

Benny

4 May 2025

·

Stayed 1 night

Great location

8

Melissa

24 Sept 2024

·

Stayed 2 nights

Hotel was conveniently located around a lot of shopping and food areas which made it great to not drive far from your stay.

10

Lindsay

7 Mar 2023

·

Stayed 3 nights

Perfect location to the convention center as well as a strip mall.

10

Sonya

10 Apr 2024

·

Stayed 2 nights

Wonderful property in walking distance to shopping and dining and cultural events

10

Maria del Rosario

8 Jun 2023

·

Stayed 1 night

Nice hotel, clean, safe and located in a good area. Breakfast included was great!

10

Jerry

31 Mar 2025

·

Stayed 1 night

Excellent location and very safe.

10

Matthew

10 Jul 2024

·

Stayed 1 night

Was used as a stop off between flights. Very easy to access airport from this location

10

Derrick

7 Jul 2025

·

Stayed 1 night

Outstanding Hotel. Very close to restaurant and entertainment.

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Dining

Complimentary breakfast and the evening reception are frequently praised. Multiple reviews also report crowded or disorganized breakfast service, items running out or being cleared early, variable food quality, and occasional bar stock limits or early closing.

Related guest reviews

2

Rey

22 Dec 2023

·

Stayed 2 nights

The breakfast time started at 6am till 10am well both days we were there the first day the food in the warmers were rubbish and not warm, day two we were down there by 6am and they weren’t even ready to serve and the manager wasn’t to be in till 7am we waited 30 minutes and still nothing we will not be staying at this embassy ever again not what we are used to for this chain. Nothing but disappointment.

10

Lisa

28 May 2025

·

Stayed 2 nights

This hotel was impeccable and extremely clean. It’s Pet friendly and lobby area is huge. They had a great complimentary breakfast and the cocktail hour was fun! I will definitely stay here again.

10

HEBER

21 Jun 2025

·

Stayed 2 nights

Rooms are great but the breakfast service was terrible, the staff started removing all amenities 20 minutes before the end time and they were rude if you were asking for something. There were no forks to take your breakfast, and they took more than 10 minutes to bring you one... I didn't enjoy breakfast time at all

8

Xavier

11 Apr 2024

·

Stayed 2 nights

Nice new Hotel, Pet Friendly in a nice area next to The McAllen Civic Center. Breakfast, although High Quality, was very disorganized, and tables were not cleaned leaving no place to sit. Many restaurants and shopping in the Immediate area.

10

Chris

3 Dec 2025

·

Stayed 3 nights

The room was nice and clean. Breakfast was excellent, and the happy hour was a nice benefit

10

Kenneth

23 Sept 2025

·

Stayed 3 nights

Welcome gift of water. Drinks at bar daily. Free breakfast made to order. Everyone was friendly.

8

manuel

18 Sept 2023

·

Stayed 1 night

The buffet breakfast was chaotic. Long lines and a lot of items were out.. ( at 9am). also quality of food was average

10

Merelin

31 Mar 2025

·

Stayed 1 night

Great stay! Enjoy the rooms, snack & full breakfast! Tastes great and included in price!

8

FRANCISCO

6 Nov 2025

·

Stayed 1 night

The fact that the room has a separate area is very convenient specially if you are traveling with family, this embassy is always a preferred option. On the other side the breakfast was very crowded, long line for everything, and tables were not completely clean, I suggest to do something there specially in rush hour.

10

Miriam

1 Sept 2024

·

Stayed 1 night

Awesome breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $277	17 $248
18 $136	19 $239	20	21 $377	22 $194	23 $194	24 $236
25 $112	26 $159	27 $245	28	29 $163	30 $187	31 $200

Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $201	3 $276	4 $299	5 $280	6 $263	7 $265
8 $126	9 $195	10 $285	11 $302	12 $249	13 $231	14 $260
15 $157	16 $320	17 $339	18 $304	19 $240	20 $223	21 $217
22 $132	23 $141	24 $181	25 $188	26 $211	27 $218	28 $172
29 $125	30 $277

Embassy Suites by Hilton McAllen Convention Center

Prices for Embassy Suites by Hilton McAllen Convention Center

Monthly average prices

About this property

Location

Room options

Premium Suite, 2 Queen Beds, Microwave

Premium Suite, 1 King Bed, Microwave

Premium Studio, 1 King Bed, Microwave

Suite, Multiple Beds, Mobility Accessible, Microwave

Suite, 1 King Bed, Hearing Accessible, Microwave

Suite, 1 King Bed, Accessible, Microwave (Roll in Shower)

Premium Suite, 2 Queen Beds, Hearing Accessible, Microwave

Suite, Multiple Beds, Microwave (Two Room)

Studio Suite, 1 King Bed with Sofa Bed, Microwave (One Room)

Suite, 1 King Bed with Sofa Bed, Microwave (Two Room)

Suite, 2 Queen Beds, Hearing Accessible, Microwave

Suite, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave (Roll in Shower)

Premium Studio, 1 King Bed, Mobility Accessible, Microwave

Studio Suite, 1 King Bed with Sofa Bed, Accessible, Microwave (One Room with Shower)

Guest reviews of Embassy Suites by Hilton McAllen Convention Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton McAllen Convention Center

Prices for upcoming dates