Luca Hotel by Heritage Residences Signature Collection
Property description
Enjoy a range of recreational amenities, including a hot tub, a 24-hour fitness center, and bicycles to rent. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get...
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Guest reviews
8.8
Fabulous
Based on 872 verified reviews
Who stays here?
Business
12%
Couple
56%
Family
16%
Group
14%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Luca Hotel by Heritage Residences Signature Collection stands out for its warm, attentive staff and a central Colonial Zone location, offering charming historic character and comfortable rooms, though several practical issues sometimes temper the otherwise positive experience.
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10
Weijing
19 Apr 2026
·
Stayed 3 nights
This little hotel is a GEM!! It's thoroughly renovated (at least our room) from a historic building, saving many of its charms like a huge ceiling to floor door and big windows, old fashioned lock, high ceiling, and period furniture, but also adding modern conveniences like a huge walk-in shower, nice a/c, etc. It's clean as can be, and you get a bottle of wine from Spain at check-in (!), perhaps due to the colonial influence. Our room was right next to the cutest courtyard which serves as a public and breakfast area. There are two brick arches, wrought iron garden furniture, a beautiful and sky- high mango tree. Sitting there sipping your first coffee, with HOT milk, Oh My! There is also a delicious local fruit drink that I forgot the name. Breakfast food was OK, but freshly prepared. Friendliest staff. Not everyone speaks English but they all can "talk" to Google and get it translated. It's also centrally located in the Colonial Zone where you can walk everywhere. It was a beautiful stay.
This little hotel is a GEM!! It's thoroughly renovated (at least our room) from a historic building, saving many of its charms like a huge ceiling to floor door and big windows, old fashioned lock, high ceiling, and period furniture, but also adding modern conveniences like a huge walk-in shower, nice a/c, etc. It's clean as can be, and you get a bottle of wine from Spain at check-in (!), perhaps due to the colonial influence. Our room was right next to the cutest courtyard which serves as a public and breakfast area. There are two brick arches, wrought iron garden furniture, a beautiful and sky- high mango tree. Sitting there sipping your first coffee, with HOT milk, Oh My! There is also a delicious local fruit drink that I forgot the name. Breakfast food was OK, but freshly prepared. Friendliest staff. Not everyone speaks English but they all can "talk" to Google and get it translated. It's also centrally located in the Colonial Zone where you can walk everywhere. It was a beautiful stay.
6
Sarah
22 Mar 2026
·
Stayed 1 night
no english, period. no hotel parking - only on street if you can get it. didn't want to let us pay by credit card, and among these three factors checkin was frustrating and took an hour. Then the cleaning solution in the room was so strong that we left the door open to try to get fresh air. Even in AM, still made me wince when entering the room from breakfast. breakfast not very good. disappointing
no english, period. no hotel parking - only on street if you can get it. didn't want to let us pay by credit card, and among these three factors checkin was frustrating and took an hour. Then the cleaning solution in the room was so strong that we left the door open to try to get fresh air. Even in AM, still made me wince when entering the room from breakfast. breakfast not very good. disappointing
2
Franklin Pena
12 Feb 2026
·
Stayed 4 nights
The only thing good the location and the staff
The only thing good the location and the staff
6
Lelia
11 Feb 2026
·
Stayed 1 night
The staff didn’t give us any information when we arrived The rooms was infested in mosquitos
The staff didn’t give us any information when we arrived The rooms was infested in mosquitos
8
arina
28 Jan 2026
·
Stayed 1 night
Great location. The room wasnt very clean, smelled moldy and had mold in the shower. Had no blackout drapes, was very hard to sleep with light right outside. Slow service at breakfast and did not have all the options listed. Kids were excited about the hot tub, however it was empty. Texted the concierge and never got a response. Hotels.com also promised complimentary bottle of wine at booking and there was none. Tv in the room is very limited cable box with spanish channels. respinse back
Great location. The room wasnt very clean, smelled moldy and had mold in the shower. Had no blackout drapes, was very hard to sleep with light right outside. Slow service at breakfast and did not have all the options listed. Kids were excited about the hot tub, however it was empty. Texted the concierge and never got a response. Hotels.com also promised complimentary bottle of wine at booking and there was none. Tv in the room is very limited cable box with spanish channels. respinse back
Calle 19 de Marzo No. 164, Ciudad Colonial, Ciudad Colonial, Santo Domingo, Santo Domingo (and vicinity), Dominican Republic
Location
With a stay at Luca Hotel by Heritage Residences Signature Collection, you'll be centrally located in Santo Domingo, a 1-minute drive from Malecon and 7 minutes from Assembly Hall of Jehovah's Witnesses. This hotel is 4.8 mi (7.8 km) from Blue Mall and 0.1 mi (0.1 km) from Calle El Conde.
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