Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Colorado Springs (Ridgeview), a 4-minute drive from Security Service Field and 5 minutes from iT'Z. It is 9 miles from the US Air Force Academy and 11.3 miles from Garden of the Gods.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, both accessible from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Comfort Suites Colorado Springs East

Average nightly price at Comfort Suites Colorado Springs East - Medical Center Area by month, last 12 months (USD)
Month	Average price
January	US$75
February	US$74
March	US$81
April	US$102
May	US$105
June	US$132
July	US$144
August	US$105
September	US$120
October	US$90
November	US$80
December	US$74

What guests think

At Comfort Suites Colorado Springs East - Medical Center Area, guests often praise clean, spacious, modern rooms, comfortable beds, and a convenient, walkable location near shops and dining, while some report noise between rooms and occasional sounds from HVAC units.

Breakfast is widely described as good with decent variety, though some guests found hot items lukewarm and the offerings repetitive. Staff are often friendly and accommodating, yet experiences vary, with reports of long or unmanned check-in, limited housekeeping unless requested, and unclear policies about deposits, pet fees, or airport shuttle advance notice. Facilities feel modern but inconsistent, with periodic hot tub closures and limited outdoor pet areas, and the property can be hard to locate behind a shopping center. Best for travelers who want a modern base near shops and don't need full-service conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Modern property with a pool and hot tub, but guests report periodic hot tub outages and an occasional elevator outage. Pet relief space is limited, parking can feel tight, and some fitness and business center upkeep issues were noted.

Related guest reviews

2

Marvin

14 Apr 2024

·

Stayed 1 night

There was no mention of a pet fee anywhere until you check in. The hot tub was also out and that is one of the reasons we decided to stay. If we would have know the hot tub was out and they changed extra for a pet we would have gone somewhere different.

10

katherine

8 Aug 2025

·

Stayed 2 nights

liked the convenience of the location, and pet friendly room was cleaner than most. limited outdoor space to take dog for break

10

Jessica

26 May 2024

·

Stayed 6 nights

Room was very clean and staff service was great. Fitness room could’ve used a clean-up, scale and water fountain. The business center computer was really gross and the staff didn’t know password so we couldn’t log into it; however, the staff member went above and beyond to assure we got to print what we needed. Breakfast area was clean and had decent choices (nothing special). Our room was one of the cleanest rooms I’ve come across in the last few years so 5 stars overall for me.

8

rene

9 Aug 2025

·

Stayed 1 night

I didnt see any areas to walk your pet.

4

Melissa

14 Apr 2024

·

Stayed 1 night

First, the hottub was closed ( a must have for the kiddos) 2nd online said shuttle service to the airport but when we got there they said it wasnt availble till 7, but we needed to catch a 6am flight so had to pay for an uber (extra $30) and 3 the thermostat in our room was broke, so had to listen to the fan make terrible noises all night. Plus side room was large and housekeeping was extremely friendly.

10

Katelynn

27 May 2024

·

Stayed 3 nights

The only issue we found was that the parking spots are a little tight. Room was really nice and quiet!

8

Debra

17 May 2024

·

Stayed 4 nights

The room was supposed to be cleaned every three days, but I was there five and it was never cleaned. The hot tub was working the full time I was there.

8

John

13 Jun 2023

·

Stayed 1 night

The jacuzzi was warm, not hot and the jests/bubbles did nnot work. Shower pressure in the room was also weak. The breakfast was great, service waa great and the entire property was clean.

8

Isaias

9 Apr 2025

·

Stayed 2 nights

Good breakfast and very low traffic in the pool and hot tub, had a good stay

10

David

12 Aug 2024

·

Stayed 1 night

Staff very accommodating. Building seem to have issues with some of the materials used in construction. Nothing structural just like flooring, plumbing fixtures and also one of the elevators was out ( 1 of only 2). Lighting in room was poor.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness earns frequent praise, though a minority reported lapses such as dirty floors, hair in showers, stained or soiled linens, and occasional dust.

Related guest reviews

6

Kenneth

16 Jun 2023

·

Stayed 1 night

There was hair in the shower - splashes on the mirror - not a clean bathroom and did not get rooms close together as requested.

2

christine

17 Feb 2025

·

Stayed 1 night

I gave a one star rating as I was unable to complete check in on arrival and had to return to desk. I needed no further service to give a rating on. I wish I could give a negative in cleanliness. There were multiple hairs in my bed on both sheets. Trash on bathroom floor, hair in the shower, and what looked like a cup of coffee splattered on the wall by couch, which also had multiple stains. The faux wood floor was sticky, and the room had a strong artificial smell. This was the dirtiest room I have ever stayed in.

4

Tyrone

20 Aug 2024

·

Stayed 1 night

One of the beds had feces in the sheets

10

Marcia

24 Feb 2025

·

Stayed 1 night

Remarkably clean.

10

Marlys

5 Apr 2025

·

Stayed 1 night

Everything was clean and well kept!

10

Marie-Chantal

20 Aug 2025

·

Stayed 1 night

Very clean. Beautiful and spacious room and very confortable bed

10

Monica

25 Dec 2023

·

Stayed 1 night

Very clean, quiet, and convenient. The breakfast was awesome and staff were friendly too.

10

Ciera

20 Sept 2025

·

Stayed 4 nights

Very clean, staff was friendly and the area around the hotel was nice!

10

Crystal

20 May 2025

·

Stayed 3 nights

Overall: I would stay again. Walkable to a lot of stores and food. Cleanliness: Was mostly clean. There was an obviously human stain on the sofa, so I did not sit on it. The floor needs to be mopped more frequently as my socks turned dark quickly. I ended up hand washing the floor with a washcloth the 1st day. Breakfast: The same everyday - waffles, eggs, potatoes, and sausage. There were also various breads and spreads, yogurt, eggs. Nothing unusual. It tasted fine. Colorado Springs is windy and the wind rushing against the windows was a problem in the early morning. They leak and the windows whistle, which woke me up every morning despite having white noise going on my phone. If you get to pick, stay at the back of the property instead of the front. The view isn’t as nice but the whistling shouldn’t be a problem there.

8

Rachael

20 Jun 2023

·

Stayed 4 nights

Overall it was a good stay. Had some issues with key cards at first, but those were an easy fix. The one suggestion for the staff/management would be to make sure all linens/towels are actually clean. There were a couple stains on towels and bed sheets, as well as the shower having some dirt on the floor. Other than that, we did enjoy our stay and felt comfortable!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and modern with comfortable beds and walk-in showers. Some guests reported thin walls, loud HVAC or whistling windows, and mixed Wi-Fi reliability.

Related guest reviews

8

Stephen

7 May 2023

·

Stayed 4 nights

The layout of the room was excellent; spacious and thoughtfully arranged. The shower was outstanding. My only negative comment was that the bed was a platform with a mattress on a steel frame; it was okay but a bit too firm.

10

Josh

4 Oct 2025

·

Stayed 4 nights

Stayed for 4 nights. Rooms are spacious and allowed me to spread out. Bathrooms were well done with a nice walk-in shower. Breakfast was excellent. It was quiet and the room was dark when sleeping. Plenty of convenience around the hotel with grocery, food, and shopping within casual walking distance.

4

Trey

28 Nov 2025

·

Stayed 1 night

There were several issues. I always get a room with a sleeper sofa because I have 5 people. There wasn’t a bag of linen to put on the sleeper sofa and then when we asked for the linens, all they had to give me was 2 sheets- no pillow or blanket. Then, the air conditioning unit made a terrible sound the whole time. We had to turn it off completely. Finally, we were woken up early by the thin walls and ceiling! There were people walking around and dogs barking. We could heat everything.

6

Graham

1 Jul 2025

·

Stayed 2 nights

I enjoyed my stay. Everything was clean. Only thing is the Wi-Fi kept connecting and disconnecting and I couldn’t watch my favorite TV show.

10

Penny

17 Aug 2025

·

Stayed 6 nights

We have been staying at Comfort Suites for the past 30 years whenever we travel and this has got to be the best room we've ever had. We had 2 queens suite with a pull out sofa. It was so roomy and everything was well thought out. My side of the bed didn't have the bedside table but I discovered that the top of the headboard was wide enough to completely accommodate my cell phone while it was charging overnight and be handy for me: ) We traveled with our son who is 19yo and one of his friends. There was plenty of room for us to enjoy playing games in our room after dinner. We never felt crowded. Thanks Comfort Suites for taking such great care of us on our vacation! again! :)

8

Guada

12 Jul 2025

·

Stayed 3 nights

Good location but AC is loud, complained to the receptionist but didn't do anything about it

6

James

16 Jan 2024

·

Stayed 4 nights

Lots of noise from other guests running around in the upper floors, and the heater rattled like it was dying.

10

Crystal

20 May 2025

·

Stayed 3 nights

Overall: I would stay again. Walkable to a lot of stores and food. Cleanliness: Was mostly clean. There was an obviously human stain on the sofa, so I did not sit on it. The floor needs to be mopped more frequently as my socks turned dark quickly. I ended up hand washing the floor with a washcloth the 1st day. Breakfast: The same everyday - waffles, eggs, potatoes, and sausage. There were also various breads and spreads, yogurt, eggs. Nothing unusual. It tasted fine. Colorado Springs is windy and the wind rushing against the windows was a problem in the early morning. They leak and the windows whistle, which woke me up every morning despite having white noise going on my phone. If you get to pick, stay at the back of the property instead of the front. The view isn’t as nice but the whistling shouldn’t be a problem there.

10

Debbie

14 Sept 2025

·

Stayed 1 night

This is one of the nicest hotel room we have had in awhile. Bed comfortable and well appointed room.

4

Loretta

19 Aug 2025

·

Stayed 3 nights

The walls and ceiling were thin. Heard people in the halls and ceiling all night. Didn't get much sleep. Lighting was poor. Had to put my make-up on in my car.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests found staff friendly and helpful, but experiences vary: waits or unmanned desks, housekeeping mainly by request with inconsistent follow-through, unresolved noise complaints, and unclear deposit, pet-fee, or shuttle policies.

Related guest reviews

10

Raymond

1 Sept 2025

·

Stayed 2 nights

Staff were all quick to communicate and do so with genuine hospitality. Room was very clean, but the excellence of the service could not be surpassed.

2

Sarah

3 Oct 2023

·

Stayed 3 nights

They gave us keys to an occupied room!!! This hotel felt sketchy. When I checked in the room wasn't ready because I was early. He told me to come back in an hour and they would have it ready. When we returned that guy wasn't working and another person handed us our keys and we went upstairs. As I opened the door I immediately noticed full trash cans and thought to myself, they didn't clean this room. Then I opened it a little further and there was a bag on the bed. I immediately pulled the door closed and headed downstairs to inform the desk. The front desk work preceeded to tell us some story about how the person was supposed to check out, but didn't and didn't let them know. What? Weird? It was never cleaned so it shouldn't have been cleared to stay in it. Why would I get keys if it wasn't cleaned? So my husband and I were sketched out the entire stay thinking they could do the same to us. This situation could have been so bad if the people were in their room. I just don't understand how this could happen. The hotels only solution was to add some points to my account, if I wanted to get an account, or let me get some "complimentary" items from their market. Both of which I declined. I would not stay here ever again.

10

Coral

27 Aug 2024

·

Stayed 4 nights

I booked this last-minute after a horrible experience at another hotel I had booked. This was honestly such a great experience I will definitely book again. Super clean, easy & accessible parking, quiet, great & varied breakfast, and very nice front desk agents. No reason to look any further!!

2

Keith

20 Jun 2025

·

Stayed 1 night

Had to wait 25 min to check in cause no one manned the front desk.

10

Tracy

9 Jan 2025

·

Stayed 1 night

Front Desk Staff was exceptional!

8

Arlene

22 Apr 2024

·

Stayed 3 nights

The property itself was nice, the behind the desk employees had zero personality. As we came in and out we would wave and say hi, frequently they didn’t respond and they weren’t waiting on anyone. One clerk was talking on his mobile phone. Didn’t even wave.

10

Karla

4 Feb 2023

·

Stayed 1 night

Great property. The staff was very friendly and helpful. I needed a ride to the airport but didn’t realize I needed to let them know 24 hours in advance. They took me anyway which saved me a hefty Uber fee.

4

Burton

21 Oct 2024

·

Stayed 4 nights

The desk staff were rude and unhelpful from the time we arrived until the time we left. Basically, they don't like that we booked through "a third party" site. We had a four night stay and when we asked for fresh towels, they handed some to my husband with a plastic bag to load the dirty ones. I understand after covid that hotels provide limited service, but this was bad. The third and fourth night, the family in the adjoining room allowed their children to scream, fight and yell. The desk staff would not ask them to quiet down so we had to pound on the door both nights to get them to be quiet. This was our fourth stay at this property, but never again.

4

Kelli

26 Jun 2024

·

Stayed 5 nights

I will not stay here again! The room was spacious but the floor was filthy, the bed was too high for me. There were receptacles for recycling in the room and lobby. I was surprised that we would not receive housekeeping services until the fourth day of a five night stay. After returning to the room on the fourth day, I discovered that my gold puzzle ring was missing and immediately notified the front desk in person (The phone wasn’t working in the room.) I gave her my contact info and a description of the jewelry and was told that the manager would contact me. After an hour, I used my cell phone to call the front desk and was told they had checked with housekeeping who knew nothing about it and that if I had questions, I could speak with the manager in the morning!!! I filed a police report but have still not heard from anyone at the hotel. This is not how you treat a distraught guest.

10

Xiomara

10 Sept 2025

·

Stayed 1 night

Wonderful and helpful staff

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient, walkable area near shops and dining, generally felt safe. Several guests found the hotel hard to locate behind a shopping center, and a few front-facing rooms noted traffic noise.

Related guest reviews

8

Patrica

10 Mar 2023

·

Stayed 1 night

Difficult to get to, bad location for a hotel in the back of a strip mall

10

Josh

4 Oct 2025

·

Stayed 4 nights

Stayed for 4 nights. Rooms are spacious and allowed me to spread out. Bathrooms were well done with a nice walk-in shower. Breakfast was excellent. It was quiet and the room was dark when sleeping. Plenty of convenience around the hotel with grocery, food, and shopping within casual walking distance.

10

jesse

10 Jul 2024

·

Stayed 1 night

Great location in a safe and quiet neighborhood

10

Kali

23 Mar 2024

·

Stayed 3 nights

This is our second time staying at Comfort Suites Colorado Springs East and I must say both times have been fantastic. The rooms are beautiful and spacious! The beds are so comfortable and the complimentary breakfast is fantastic! Definitely a great place to stay when visiting Colorado Springs, very close to many great attractions in town as well!

8

Emilie

26 May 2025

·

Stayed 3 nights

Took awhile to find. Need to say it is in the shopping center - not on Stetson. Tried to call when looking and was hung up on.

10

Mark

21 Aug 2024

·

Stayed 2 nights

Very clean, newer, nice hotel. What they show on Expedia is what you get. Near the interstate so a lil noisy.

10

Frank E.

13 Jun 2025

·

Stayed 1 night

The location was perfect. I stayed here on my trip last year. Staff was very friendly. I wish I had gotten her name.

10

Richard

9 Aug 2025

·

Stayed 4 nights

Close to my friends. Shopping was close. Nice view!

10

Donna

27 Jul 2023

·

Stayed 2 nights

I had surgery in Colorado Springs and booked this location because it was close to the hospital. Room was spacious and clean, all the amenities we needed were included. Bed and pillows were very comfortable. Breakfast was quite good! They even had fantastic green chili! The only drawback is the difficulty in getting to the hotel. GPS guided us through a shopping center parking lot to get there. We would highly recommend this hotel.

10

Abdul

13 Mar 2025

·

Stayed 1 night

Clean and perfect location for everything around

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for being good with a decent assortment. Multiple reviews cite lukewarm items, running out of options, a repetitive menu, and breakfast timing that may not suit early flights.

Related guest reviews

10

Josh

4 Oct 2025

·

Stayed 4 nights

Stayed for 4 nights. Rooms are spacious and allowed me to spread out. Bathrooms were well done with a nice walk-in shower. Breakfast was excellent. It was quiet and the room was dark when sleeping. Plenty of convenience around the hotel with grocery, food, and shopping within casual walking distance.

6

Brian

19 Sept 2023

·

Stayed 5 nights

check in was easy. room was fine. walls are thin, and you could hear people talking in room next door. that was odd. housekeeping is extremely loud in the hallways/while they are cleaning. we had do not disturb sign on oir door and they kept knocking, and we kept answering, so they would not just come in. what is the point of do not disturb, if they are going to disturb you anyway? breakfast is fair, but limited. they serve the exact same breakfast every day, but run out of items often. they do not really offer any healthy options, which is a bummer.

6

Marianne

16 Nov 2024

·

Stayed 3 nights

Breakfast continental was barely warm or cold.

6

Jessica

9 Aug 2023

·

Stayed 1 night

The property, itself, was really nice. My problem is I booked it, because they offer transportation to and from the Airport, but they failed to mention they must be notified 24 hours in advance. Also, breakfast wasn't early enough for us to have before catching our flight. Those were the main reasons I booked this hotel. We were very disappointed! This should be made more clear!

8

Jess

23 Nov 2024

·

Stayed 3 nights

Food was barely warm every morning.

10

Coral

27 Aug 2024

·

Stayed 4 nights

I booked this last-minute after a horrible experience at another hotel I had booked. This was honestly such a great experience I will definitely book again. Super clean, easy & accessible parking, quiet, great & varied breakfast, and very nice front desk agents. No reason to look any further!!

10

Apryl

3 Sept 2025

·

Stayed 1 night

Breakfast had some of the following: eggs, sausage, cereals, and waffles which was a good assortment. Room was clean and looked nice. Staff was friendly.

10

Maureen

6 Jul 2025

·

Stayed 1 night

Nice modern large room. Good breakfast , nice breakfast room

10

Crystal

20 May 2025

·

Stayed 3 nights

Overall: I would stay again. Walkable to a lot of stores and food. Cleanliness: Was mostly clean. There was an obviously human stain on the sofa, so I did not sit on it. The floor needs to be mopped more frequently as my socks turned dark quickly. I ended up hand washing the floor with a washcloth the 1st day. Breakfast: The same everyday - waffles, eggs, potatoes, and sausage. There were also various breads and spreads, yogurt, eggs. Nothing unusual. It tasted fine. Colorado Springs is windy and the wind rushing against the windows was a problem in the early morning. They leak and the windows whistle, which woke me up every morning despite having white noise going on my phone. If you get to pick, stay at the back of the property instead of the front. The view isn’t as nice but the whistling shouldn’t be a problem there.

8

Julie

2 Oct 2025

·

Stayed 1 night

Clean, open spaces with large rooms. Good variety at breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $75	19 $81	20 $87	21 $86	22 $95	23 $94	24 $88
25 $72	26 $74	27 $78	28 $78	29 $80	30 $75	31 $81

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $89	3 $94	4 $91	5 $91	6 $116	7 $97
8 $84	9 $84	10 $81	11 $84	12 $86	13 $94	14 $94
15 $84	16 $84	17 $84	18 $84	19 $84	20 $95	21 $95
22 $84	23 $81	24 $77	25 $90	26 $96	27 $85	28 $85
29 $76	30 $76

Comfort Suites Colorado Springs East - Medical Center Area

Prices for Comfort Suites Colorado Springs East - Medical Center Area

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible

Suite, Multiple Beds

Suite, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed (1 Person Whirlpool)

Suite, 2 Queen Beds (Upgrade)

Suite, 1 King Bed (Upgrade)

Suite, Multiple Beds (Upgrade)

Suite, 1 King Bed

Guest reviews of Comfort Suites Colorado Springs East - Medical Center Area

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Colorado Springs East - Medical Center Area

Prices for upcoming dates