Name: c-hotels Joy
Address: Via Degli Orti Oricellari 30, Santa Maria Novella, Florence, Italy, Florence, Tuscany, Italy
Rating: 8.73

Guest reviews

8.7

Fabulous

Based on 3,973 verified reviews

Who stays here?

Business

13%

Couple

56%

Family

21%

Group

7%

What guests think

AI-generated summary based on recent guest reviews

At c-hotels Joy, travellers praise the super-convenient location by Santa Maria Novella station, consistently friendly staff, modern decor, and a well-regarded breakfast, making it an easy base for transfers and day trips around Florence and beyond.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Seyed Ehsan

Apr 29, 2026

·

Stayed 3 nights

Generally, the hotel was good. It is located in the city center which makes transportation really easy. I believe the price for breakfast was a bit high compare to what they severed, although it was quite good. The room was clean but it was a bit small. They offered us a "bigger" room with 30 Euros more per night. But actually that bigger room was also at the same size of the smaller one.

10

marcio

Feb 13, 2026

·

Stayed 2 nights

.

10

Chin Ling

Dec 20, 2025

·

Stayed 3 nights

We really enjoyed our stay at the hotel. Staff are friendly and housekeeping was definitely above average.

10

Mintra

Dec 3, 2025

·

Stayed 3 nights

Loved my stay at c-Hotel Joy — super convenient, the room was clean, and everything felt easy and comfortable. Would stay again! 😊✨

8

Pavel

Dec 1, 2025

·

Stayed 2 nights

Nice breakfast and good location

Via Degli Orti Oricellari 30, Santa Maria Novella, Florence, Italy

Location

A stay at c-hotels Joy places you in the heart of Florence, within a 10-minute walk of Basilica of Santa Maria Novella and Arno River. This hotel is 0.7 mi (1 km) from Cathedral of Santa Maria del Fiore and 0.4 mi (0.6 km) from Piazza di Santa Maria Novella.

Basilica of Santa Maria Novella(0.3 miles)

Palazzo dei Congressi(0.3 miles)

Piazza di Santa Maria Novella(0.4 miles)

Piazza Ognissanti(0.4 miles)

Via Faenza(0.4 miles)

Arno River(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the hotel. It is on-site and public, but specific details about whether it is covered or uncovered are not provided. Reservations are not mentioned as a requirement.

The hotel offers a buffet breakfast daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 15 for adults and children.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel features step-free entrances and wheelchair-accessible facilities. Specific details about elevators and pool access features are not provided.

The hotel is located in the heart of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and Central Market. It is approximately 0.7 miles from the Cathedral of Santa Maria del Fiore and other notable attractions.

Children are allowed at the hotel. The minimum age for children to stay for free is not specified.

c-hotels Joy

Amenities

Property description

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