Is parking available at the property?

Yes, parking is available on-site and is free for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily, although specific serving hours are not provided.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, a complimentary airport shuttle service is available upon request. Guests should contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking and public areas are also available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Ontario, within a 10-minute drive of Ontario Mills Shopping Mall and Ontario Convention Center. It is approximately 1.1 miles from Regal Edwards Ontario Palace and 1.7 miles from Cucamonga-Guasti Regional Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests, along with a hot tub. Specific operational hours are not mentioned.

What are the policies for guests staying with children?

One child aged 18 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20.00 per night. Availability is subject to confirmation, and advance request may be required.

Best Western Plus Ontario Airport Hotel

Average nightly price at Best Western Plus Ontario Airport & Convention Center by month, last 12 months (USD)
Month	Average price
January	US$122
February	US$122
March	US$158
April	US$112
May	US$120
June	US$123
July	US$102
August	US$100
September	US$119
October	US$120
November	US$120
December	US$118

What guests think

At Best Western Plus Ontario Airport & Convention Center, travellers frequently praise the friendly, accommodating staff and the convenient location near Ontario Airport and the convention center, supported by a useful shuttle.

Rooms are generally comfortable but the property is older; exterior corridors, no elevator, and occasional maintenance issues like noisy AC, faulty showers, and key card failures are reported. Cleanliness feedback is mixed: many note very clean rooms, while others mention strong odors, stained linens, and inconsistent housekeeping, plus frequent noise from planes, thin walls, and late-night activity. The included hot breakfast is popular, though some found it average or repetitive. Expect a practical, budget-friendly stopover suited to airport and convention visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is reliable and convenient. Facilities include a pool and small gym; the property has exterior corridors and no elevator, and the hot tub was occasionally out of service.

Related guest reviews

8

David

25 Jun 2025

·

Stayed 1 night

I've stayed at this property several times. The room was spacious and comfortable. It was furnished with a fridge, was quiet, and included plenty of parking. It also wasn't far from the 10 freeway (but not so close you could hear it). I did use the small gym, but the air conditioner was overmatched by the heat (even at night). We didn't use the pool, but it was there. The missus noticed that there was no shade-producing amenities at the pool, which meant high sun exposure if you are there during the day. Overall, this is a nice stay in Ontario.

8

Gretha

20 Aug 2025

·

Stayed 1 night

Met my needs. I needed a 4:30am shuttle to Ontario. Thanks, I really appreciated it.

10

Lana

14 Feb 2025

·

Stayed 1 night

The room was super clean. Very nice stuff. Breakfast room is very nice and clean. Breakfast was a good quality. They provide shuttle rides. The only inconvenience is that the shuttle goes only every 30min and not as soon as you need it. Being a motel type of property it was a little noisy late night and early in the morning.

10

Angelina

27 Feb 2025

·

Stayed 3 nights

A solid affordable stay near the convention center. The front desk staff was friendly and helpful; when they heard I was in town to take an exam they made sure to situate me in one of the quieter top floor rooms in the back building which I really appreciated. They also offered that the hotel had a local shuttle to the convention center and airport. The room itself was a decent size with a really comfortable bed, AC, and was mostly clean other than a couple stains on the comforters. The hot breakfast in the morning was a nice perk and the gym was good too. Property itself felt pretty safe as a solo female traveller although there were occasionally people loitering and blocking the stairs to hang out. Surrounding area is decently walkable.

6

Rosaura

28 Jul 2025

·

Stayed 5 nights

Very convenient location for our event at the ontario convention center. Very clean, quiet. Our key card would stop working all day every day. Staff more then happy to help. Was an inconvenience however our stay was 5 nights. Hot tub not in service for 2 days. Breakfast was ok. Would like to see more variations. When booking my stay i was told Breakfast would be different on a daily. Had exactly the same thing every single day for 5 or 6 days 🙃. Ended up going elsewhere for breakfast. Overall an ok stay.

8

Nancy

9 Jul 2025

·

Stayed 1 night

Very fine place to stay for airport convenience . Shuttle service is prompt and great.

6

Anthony

27 Jun 2024

·

Stayed 1 night

Stayed one night to catch an early flight out of Ontario Airport. Hotel is actually a motel with rooms that face the parking lot and no elevator to the second floor! Rooms are dated and in need of a renovation. Pool is large and has a jacuzzi but didn’t use. Our room was noisy, as we constantly heard planes taking off, and air conditioning unit was loud and continuously made a ticking noise. Bathroom was small with soap-lotion dispensers, thin towels, and didn’t as much provide a bar of soap. Hotel does have a shuttle to the airport, a Starbucks and restaurant next door, which makes it convenient.

10

Yukiko

7 Feb 2024

·

Stayed 1 night

Nice to have an airport shuttle service.

10

Irma

23 Jun 2023

·

Stayed 1 night

VERY CONVENIENT PARKING RIGHT IN FRONT OF ROOM PLUS HOTEL IS VERY CLOSE TO THE AIRPORT. I ALSO LIKED THAT BREAKFAST WAS INCLUDED.

8

Tony

3 Oct 2023

·

Stayed 1 night

Close to airport,shuttle service good

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Cleanliness

Mixed feedback: many guests found rooms very clean, while others reported strong odors (smoke or urine), stained or dirty linens and floors, and occasional housekeeping misses.

Related guest reviews

4

aasim

4 May 2024

·

Stayed 1 night

The room had not been vacuumed for a while. I was wearing white socks, they turned black within a few minutes of being in the room. The overall location is good, breakfast was good. Dining around is also very nice.

8

Danielle

2 Sept 2025

·

Stayed 1 night

Very decent stay. Really liked large flat acreen tv. Pool is great for families. Room was very clean and comfortable

4

Maureen

2 Jun 2025

·

Stayed 2 nights

Dirty floors and toilet wasn’t cleaned. Then someone was smoking weed and it was coming in my room. They asked if I wanted for them to find out who it was? Yes that is why I called. Frustrating.

2

Sunghee

29 Jul 2025

·

Stayed 1 night

Strong smell in the hotel room.

8

Jean

6 Jun 2024

·

Stayed 1 night

The carpet is dirty.

6

Raila Mykaela

20 Sept 2025

·

Stayed 3 nights

I found it convenient that there's an airport shuttle. I also liked the complimentary breakfast served, they had a good variety. The rooms are just okay, it's not the best in regards to cleanliness. The AC smelled like mold and the sheets had blood stains. The staff informed us late checkout was at 12 upon arriving, but when we called front desk to confirm on the day of, they said it was 11:30. The price is okay, you get what you paid for. Overall it's not too bad! Would stay here again if I want to save some money and time.

4

NOEL

18 Sept 2025

·

Stayed 2 nights

The room had a smell, I mentioned it at the office I was told because they had just cleaned the carpet

10

Sergio

5 Sept 2024

·

Stayed 1 night

Very clean property and rooms, would highly recommend

8

Ruben

5 Jun 2024

·

Stayed 1 night

Strong smell of cigarettes/smoke upon entering the room, for a non-smoking room it was tolerable since I was just spending one night.

10

Debra

4 May 2024

·

Stayed 7 nights

It was a clean, convenient hotel. We were there to see family & it was a nice room to come back to sleep.

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Rooms

Rooms are generally comfortable with large TVs and basic amenities, but the property feels dated; thin walls, airport noise, and loud AC are recurring issues, and some guests noted small bathrooms, inconsistent Wi-Fi/TV, and firm mattresses.

Related guest reviews

8

David

25 Jun 2025

·

Stayed 1 night

I've stayed at this property several times. The room was spacious and comfortable. It was furnished with a fridge, was quiet, and included plenty of parking. It also wasn't far from the 10 freeway (but not so close you could hear it). I did use the small gym, but the air conditioner was overmatched by the heat (even at night). We didn't use the pool, but it was there. The missus noticed that there was no shade-producing amenities at the pool, which meant high sun exposure if you are there during the day. Overall, this is a nice stay in Ontario.

8

Robyn

2 Oct 2023

·

Stayed 1 night

Room was ready before 3. Staff was very friendly. Room was very clean. Air conditioner was a little noisy and room temp not consistent.

8

alexey

30 Jul 2025

·

Stayed 2 nights

A lot of choices for hot breakfast which is included in the price. Beds were a little high but comfortable. AC was loud. Free shuttle to & from the convention center. Room was very clean.

10

James

5 Dec 2024

·

Stayed 1 night

On the nicer side of the BWP’s! Clean and Comfy… and GIANT televisions!

6

Sheryl

14 Jun 2023

·

Stayed 1 night

It looked old and run down. Rooms very, very small

6

Thomas

28 Sept 2023

·

Stayed 1 night

Wi-Fi didn’t work, tv didn’t work, front desk worker barely worked

6

Anthony

27 Jun 2024

·

Stayed 1 night

Stayed one night to catch an early flight out of Ontario Airport. Hotel is actually a motel with rooms that face the parking lot and no elevator to the second floor! Rooms are dated and in need of a renovation. Pool is large and has a jacuzzi but didn’t use. Our room was noisy, as we constantly heard planes taking off, and air conditioning unit was loud and continuously made a ticking noise. Bathroom was small with soap-lotion dispensers, thin towels, and didn’t as much provide a bar of soap. Hotel does have a shuttle to the airport, a Starbucks and restaurant next door, which makes it convenient.

6

Milton

10 May 2023

·

Stayed 1 night

A rather standard king room, but unfortunately the pillows were too thick to use without getting a neckache, and the walls were so thin that we could hear the neighbor''s television turned down low all night.

2

Juan

20 Dec 2024

·

Stayed 4 nights

I didnt enjoy my stay due to the thin walls and can hear air planes land. Service was fine but clerks seemed upset when my key card wouldnt work for my room. Good gym equipment just a small room. Also there is a lack of security and people can walk in and out the parking lot so i dont recommended leaving valuables in your vehicle. Beds are comfortable and the place is cleaned on a daily basis. Fridge and microwave are available in rooms and wifi works for gaming or video calls.

6

Carlos

15 Apr 2025

·

Stayed 2 nights

Property was outdated, rooms were clean, carpet seemed to be a bit worn out, our room had an old style AC unit inside the room very noisy

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Service

Service is widely praised as friendly and accommodating, with helpful shuttle drivers and attentive staff. Some guests reported unhelpful responses, overcharge/refund delays, and repeated key-card or room assignment problems.

Related guest reviews

10

Brandon

3 Mar 2025

·

Stayed 1 night

To be honest, I have stayed in 100s of hotels, and this one, for the location, price and service was well worth it. 10/10 from me. Service was one of the best ive had, breakfast was decent for a Best Western and the shuttle to the convention center was perfect for our occasion. Free parking too is a plus. Would definitely stay again.

4

Jessica

14 Mar 2025

·

Stayed 2 nights

While checking into my hotels a man that was putting his permanent address as the hotel and was known to staff by name, asked me how long I was staying. I am a friendly person, however this interaction did not make me feel comfortable. Upon arriving in my room my shower was running and would not turn off. I called the front desk and was placed on a hold, then hung up on. Luckily after I packed my stuff and was getting ready to walk up front a repair man knocked on my door. He was nice and able to stop the water from running but left the tub and shower dirty. After traveling and working all day it wasn’t ideal to clean up in a dirty shower. The walls and windows are very thin. I was kept up by people walking by my window all night and the airplanes that can fly into the airport around the clock. On my last night someone knocked at my door 4 times between 12:30am and 1:15am. While there is a peep hole on the door I could not see anyone and did not feel safe enough to open the door. This hotel was at the top of my budget from the company I work for. Next time I will spend the extra money to stay some place I feel safe.

10

Charla

29 Sept 2024

·

Stayed 1 night

Wow! 5-star service. Jennifer was friendly when she came to pick me up from the airport, the front desk associate was amazing, Sebastin was very informative and helped me all of my needs here at the hotel. This made things a little bit easier for me since my flight was pretty much cancelled and caused me to be stuck here an extra day and miss work.

4

William

31 Dec 2025

·

Stayed 2 nights

was overcharged and am still waiting for a refund.

10

Chad

15 Oct 2024

·

Stayed 1 night

Little things matter after a very long day of travel... when airlines and car rentals are painful, walking into a hotel with a friendly welcome, assiging a room that is first floor right near ample parking and a clean room equate to a restful sleep. Additionally, while it may seem very small, I greatly appreciate the shoe cleaner especially before I had to go out for business for the day. Every staff member I encountered was smiling friendly and genuine- thank you for a great stay and look forward to visiting again when I travel through Ontario Airport.

6

Rosaura

28 Jul 2025

·

Stayed 5 nights

Very convenient location for our event at the ontario convention center. Very clean, quiet. Our key card would stop working all day every day. Staff more then happy to help. Was an inconvenience however our stay was 5 nights. Hot tub not in service for 2 days. Breakfast was ok. Would like to see more variations. When booking my stay i was told Breakfast would be different on a daily. Had exactly the same thing every single day for 5 or 6 days 🙃. Ended up going elsewhere for breakfast. Overall an ok stay.

8

Heidi

20 Apr 2023

·

Stayed 2 nights

neighbor played loud music until 3am, when they were asked. We ended up moving to another room in the hotel. Staff is very friendly, except when we checked in, the person was very grumpy

10

Peter

18 Jun 2023

·

Stayed 3 nights

We had a great stay the staff were great! Shuttle driver that picked us to and from the airport was amazing

2

Jaime

1 Jan 2026

·

Stayed 1 night

The shower didn’t work, and the clerk at the front desk was not helpful at all.

10

Jeffery Cynthia

9 Sept 2024

·

Stayed 2 nights

Staff and service was great

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Location

Very convenient for Ontario Airport and the convention center, with easy freeway access and nearby dining. Expect noticeable airplane/train noise, and a few guests felt the surrounding area was sketchy at times.

Related guest reviews

10

Madeline

20 Jul 2025

·

Stayed 2 nights

Comfortable bed. Close to airport and lots of shopping. Good breakfast

10

Linda

21 May 2024

·

Stayed 1 night

Within walking distance from Airport terminal. Very good condition and maintenance is apparent.

10

Joanna

21 May 2024

·

Stayed 2 nights

Our room was clean and spacious. We enjoyed the complimentary hot breakfast both mornings. Close to Hwy 10 and to Ontario airport, yet very quiet during the night.

10

Isaias

1 Oct 2024

·

Stayed 4 nights

Easy access to the convention center and good food options nearby

8

Nancy

9 Jul 2025

·

Stayed 1 night

Very fine place to stay for airport convenience . Shuttle service is prompt and great.

10

Varun

6 Mar 2024

·

Stayed 4 nights

This property is walking distance from Ontario Convention Center and is great to stay in if you have work there. There are restaurants which are close by. Proximity to Ontario International Airport and the free shuttle offered by the Hotel are other pluses.

6

Susie

10 Oct 2025

·

Stayed 1 night

Good place to stay . Neat Ontario airport. Took a while to be picked by Shuttle from the airport. Overall it’s decent hotel

10

Karin

12 Nov 2024

·

Stayed 2 nights

Great location

8

Miranda

7 Jun 2024

·

Stayed 1 night

Quick drive from airport and walking distance to car rentals!

10

Chester

8 Nov 2023

·

Stayed 2 nights

Great Location, you do have Train,Freeway and Airport noise. The room was comfortable, clean and well appointed

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Dining

The included hot breakfast is frequently praised for quality and options with friendly attendants. Some guests found it average or repetitive and noted it is not self-serve.

Related guest reviews

10

Madeline

20 Jul 2025

·

Stayed 2 nights

Comfortable bed. Close to airport and lots of shopping. Good breakfast

10

Brandon

3 Mar 2025

·

Stayed 1 night

To be honest, I have stayed in 100s of hotels, and this one, for the location, price and service was well worth it. 10/10 from me. Service was one of the best ive had, breakfast was decent for a Best Western and the shuttle to the convention center was perfect for our occasion. Free parking too is a plus. Would definitely stay again.

8

Shawn

20 Aug 2024

·

Stayed 8 nights

Tub didn't drain correctly. The free breakfast was average at best and they don't allow you to serve yourself. For a Best Western it was decent overall.

10

Dionna

1 Sept 2025

·

Stayed 1 night

Nice stay. Spacious suite, helpful staff. Tasty breakfast. Staff helped recover item we left in room after checkout.

10

Naoki

10 May 2024

·

Stayed 1 night

Their continental breakfast was terrific.

6

Rosaura

28 Jul 2025

·

Stayed 5 nights

Very convenient location for our event at the ontario convention center. Very clean, quiet. Our key card would stop working all day every day. Staff more then happy to help. Was an inconvenience however our stay was 5 nights. Hot tub not in service for 2 days. Breakfast was ok. Would like to see more variations. When booking my stay i was told Breakfast would be different on a daily. Had exactly the same thing every single day for 5 or 6 days 🙃. Ended up going elsewhere for breakfast. Overall an ok stay.

10

Varun

6 Mar 2024

·

Stayed 4 nights

This property is walking distance from Ontario Convention Center and is great to stay in if you have work there. There are restaurants which are close by. Proximity to Ontario International Airport and the free shuttle offered by the Hotel are other pluses.

8

robert

20 Jul 2025

·

Stayed 1 night

we where very impressed, breakfast was really it.

6

Raila Mykaela

20 Sept 2025

·

Stayed 3 nights

I found it convenient that there's an airport shuttle. I also liked the complimentary breakfast served, they had a good variety. The rooms are just okay, it's not the best in regards to cleanliness. The AC smelled like mold and the sheets had blood stains. The staff informed us late checkout was at 12 upon arriving, but when we called front desk to confirm on the day of, they said it was 11:30. The price is okay, you get what you paid for. Overall it's not too bad! Would stay here again if I want to save some money and time.

10

Adolphus

21 Sept 2024

·

Stayed 3 nights

Great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $76	4 $89	5 $91	6 $100	7 $100
8 $91	9 $91	10 $91	11 $92	12 $97	13 $125	14 $125
15 $107	16 $96	17 $97	18 $95	19 $121	20 $155	21 $159
22 $113	23 $97	24 $98	25 $97	26 $98	27 $113	28 $114
29 $96	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $108	3 $142	4 $144	5 $144
6 $109	7 $109	8 $100	9 $100	10 $100	11 $117	12 $117
13 $96	14 $98	15 $98	16 $101	17 $100	18 $117	19 $117
20 $100	21 $100	22 $100	23 $100	24 $100	25 $116	26 $116
27 $97	28 $97	29 $96	30 $150	31 $167

Best Western Plus Ontario Airport & Convention Center

Prices for Best Western Plus Ontario Airport & Convention Center

Monthly average prices

About this property

Location

Room options

Business Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews of Best Western Plus Ontario Airport & Convention Center

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Ontario Airport & Convention Center

Considering this hotel for your Ontario trip?

Prices for upcoming dates