Malmaison Manchester
US$154
/ night
Avg. for October
Prices for Malmaison Manchester
Select dates to see prices and availability
US$154
/ night
Avg. for October
Monthly average prices
Nightly prices at Malmaison Manchester average US$112 in the cheapest month (August) and US$159 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$119 |
| February | US$136 |
| March | US$125 |
| April | US$132 |
| May | US$143 |
| June | US$154 |
| July | US$128 |
| August | US$112 |
| September | US$159 |
| October | US$154 |
| November | US$156 |
| December | US$150 |
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Oct · US$154
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Most expensive: September (~US$159)
Cheapest: August (~US$112)
About this property
Pamper yourself with onsite facials or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities
Pamper yourself with onsite facials or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Manchester? This hotel has facilities measuring 2314 square feet (215 square meters), including conference space.
Dining
Enjoy a meal at Chez Mal Brasserie, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 167 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Malmaison Manchester, you'll be centrally located in Manchester, within a 5-minute walk of Piccadilly Gardens and Canal Street. This hotel is 0.7 mi (1.1 km) from Deansgate and 1.6 mi (2.6 km) from Etihad Stadium.
What's nearby
Rochdale Canal(0.1 Miles)
Market Street(0.1 Miles)
Piccadilly Gardens(0.2 Miles)
Canal Street(0.2 Miles)
Affleck's Palace(0.3 Miles)
Manchester Art Gallery(0.4 Miles)
Depot Mayfield(0.5 Miles)
Manchester Conference Centre(0.6 Miles)
Manchester Palace Theatre(0.6 Miles)
Manchester Arndale(0.6 Miles)
Royal Exchange Theatre(0.6 Miles)
Manchester City Hall(0.6 Miles)
O2 Ritz Manchester(0.6 Miles)
St. Peter's Square(0.6 Miles)
King Street Manchester(0.6 Miles)
Manchester Airport (MAN)(9.2 Miles)
John Lennon Airport (LPL)(33.4 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Location
Piccadilly, Piccadilly, Manchester, England, United Kingdom
Rochdale Canal (0.1 Miles)
Market Street (0.1 Miles)
Piccadilly Gardens (0.2 Miles)
Canal Street (0.2 Miles)
Affleck's Palace (0.3 Miles)
Manchester Art Gallery (0.4 Miles)
Room options
4
Standard Double Room
1 Double Bed
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
12
Signature Suite
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Club Twin Room
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Club Double Room
1 Extra-Large Double Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
11
Suite
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
12
Club Deluxe Double
1 Extra-Large Double Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
11
Corner Suite
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Standard Twin Room
2 Single Beds
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Malmaison Manchester
8.5
Very good
Based on 3,726 verified reviews
Who stays here?
Business
23%
Couple
50%
Family
7%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Malmaison Manchester is praised for its central location by Piccadilly Station, comfortable beds, and overall convenience, making it a practical base for business trips, concerts, and city breaks.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across many reviews, Malmaison Manchester is praised for its central location by Piccadilly Station, comfortable beds, and overall convenience, making it a practical base for business trips, concerts, and city breaks.
Rooms are generally comfortable, but several guests mention dated or dark decor and recurring maintenance niggles such as weak air‑con or heating, tricky showers, faulty TVs or sockets, and occasional noise from the street or other guests. Service is often warm and helpful; however, experiences with breakfast and the restaurant are mixed, citing slow or indifferent service, cold or limited items, and a bar that can be understaffed or short on certain drinks. Housekeeping consistency varies and some report rooms not serviced or only partially refreshed, while practical drawbacks include a small gym, no on‑site parking and occasional charges for late checkout. Expect a convenient, characterful stay with strong location benefits and comfort, but uneven upkeep and dining.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Lively bar and lounge, though staffing and stock can be inconsistent and music occasionally loud. Gym is small with limited equipment; no on‑site parking (guests use nearby paid car parks, sometimes with hotel discounts), and a basic spa/sauna with treatments.
Related guest reviews
10
Justine
19 Mar 2024
·
Stayed 1 night
I had two club rooms booked for my tour party and guests had a good stay. The decor is an acquired taste but rooms were clean and the staff were very helpful as we had a lot of luggage. Good size rooms and bathrooms, with a decent shower and a nice touch with the coffee machine inside our rooms. Good choices for breakfast, too. Only difficulties are that taxis often take up the loading bay out front so picking up luggage was difficult upon checkout. The gym also has very limited equipment, but enough to get a small workout it.
I had two club rooms booked for my tour party and guests had a good stay. The decor is an acquired taste but rooms were clean and the staff were very helpful as we had a lot of luggage. Good size rooms and bathrooms, with a decent shower and a nice touch with the coffee machine inside our rooms. Good choices for breakfast, too. Only difficulties are that taxis often take up the loading bay out front so picking up luggage was difficult upon checkout. The gym also has very limited equipment, but enough to get a small workout it.
6
Tracy
21 Jun 2024
·
Stayed 1 night
Your website and i used a filter said parking available. We got there to be told there was no parking and no longer a discount in the local car park. I had to book a space there and then at a cost of 26.80, which was a lot of money and annoying given i filtered for hotels with parking. They were very dismissive of my complaint also
Your website and i used a filter said parking available. We got there to be told there was no parking and no longer a discount in the local car park. I had to book a space there and then at a cost of 26.80, which was a lot of money and annoying given i filtered for hotels with parking. They were very dismissive of my complaint also
10
Heidi
28 Oct 2025
·
Stayed 1 night
Lovely room, quiet, clean and comfortable. Disappointed with bar as only half stocked, no prosecco or cider and staff did not come back after requesting if drinks were available. Bar staff lacked social engagement and manners.
Lovely room, quiet, clean and comfortable. Disappointed with bar as only half stocked, no prosecco or cider and staff did not come back after requesting if drinks were available. Bar staff lacked social engagement and manners.
10
Barrie
6 Jun 2024
·
Stayed 2 nights
Excellent stay, room clean and prepared for arrival. Staff very helpful on accommodation and local area. Not cheap, but for a bit of comfort I would recommend. Unfortunately no onsite parking and car parks are expensive, but parked in Q-Park close to hotel with a discount code from the hotel, need to book the carpark in advance tho.
Excellent stay, room clean and prepared for arrival. Staff very helpful on accommodation and local area. Not cheap, but for a bit of comfort I would recommend. Unfortunately no onsite parking and car parks are expensive, but parked in Q-Park close to hotel with a discount code from the hotel, need to book the carpark in advance tho.
8
Niki
25 Apr 2023
·
Stayed 1 night
Even though there is a spa, this is just a sauna and treatments. Hotel was boiling hot. Apart from that, staff were friendly and service was spot on. Breakfast was delicious.
Even though there is a spa, this is just a sauna and treatments. Hotel was boiling hot. Apart from that, staff were friendly and service was spot on. Breakfast was delicious.
4
Scott
17 Mar 2024
·
Service was terrible. Bill was wrong. Decor is questionable. Gym is tiny and no atmosphere. Just some dumbells, a bench, a bike and a couple of running machines. Steak was OK. Breakfast was nice.
Service was terrible. Bill was wrong. Decor is questionable. Gym is tiny and no atmosphere. Just some dumbells, a bench, a bike and a couple of running machines. Steak was OK. Breakfast was nice.
6
Ant
14 Apr 2024
·
Stayed 1 night
Good location. Web site said had parking but there was none. Charging 15 pounds per hour for a late checkout is unheard of in my 40 years of traveling worldwide. Made me feel you were penny pinching. Other than that stay was good.
Good location. Web site said had parking but there was none. Charging 15 pounds per hour for a late checkout is unheard of in my 40 years of traveling worldwide. Made me feel you were penny pinching. Other than that stay was good.
6
Peter
17 Mar 2024
·
Stayed 1 night
Good hotel, great location. Friendly staff. Some corners cut…no water in the hotel room unless requested! Appaothats only in upgraded rooms!!! The lobby is adjacent to the bar…all good until the live music was played. Talented but utterly self indulgent musician. SO load I was unable to hear staff at checkin and too load to converse at the bar. It was meant to be background music, not a gig! No one from the staff asked him to tone it down.
Good hotel, great location. Friendly staff. Some corners cut…no water in the hotel room unless requested! Appaothats only in upgraded rooms!!! The lobby is adjacent to the bar…all good until the live music was played. Talented but utterly self indulgent musician. SO load I was unable to hear staff at checkin and too load to converse at the bar. It was meant to be background music, not a gig! No one from the staff asked him to tone it down.
8
Kully
8 Jan 2024
·
Stayed 1 night
Great service and the staff at the wellness centre were wonderful.
Great service and the staff at the wellness centre were wonderful.
8
Joanne
11 May 2024
·
Stayed 2 nights
This is a great hotel. The location is perfect for accessing public transport. We've stayed here before so knew what to expect. We didn't use the restaurant this time, but it looked and smelt very good. Our room this time was lovely, good size, tastefully decorated and had everything we could have wanted. The only negative is the lack of staff of an evening at the bar. On both nights we were ignored for 5 minutes, other people were getting quite frustrated too. Lots of dirty glasses on tables which does not look great, another pair of hands to help collect glasses, and wait on tables would be a great addition 😀
This is a great hotel. The location is perfect for accessing public transport. We've stayed here before so knew what to expect. We didn't use the restaurant this time, but it looked and smelt very good. Our room this time was lovely, good size, tastefully decorated and had everything we could have wanted. The only negative is the lack of staff of an evening at the bar. On both nights we were ignored for 5 minutes, other people were getting quite frustrated too. Lots of dirty glasses on tables which does not look great, another pair of hands to help collect glasses, and wait on tables would be a great addition 😀
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean and tidy, but cleanliness is inconsistent with reports of dusty areas, dirty bathrooms or cups, and occasionally missed housekeeping during stays.
Related guest reviews
10
Chloe
16 Nov 2025
·
Stayed 1 night
Clean room, smooth check in comfortable bed slept well
Clean room, smooth check in comfortable bed slept well
6
Shane
17 Aug 2024
·
Stayed 2 nights
On Saturday, 6th July, the staff in the restaurant were more interested in a football match that was being shown on a television screen to guests in the bar area. They treated my enquiries about food and menu options with indifference and a lack of interest. I went to a nearby restaurant owing to this abysmal service. My room was clean and comfortable! The cleaner had failed to pay sufficient attention to the skirting boards which were dusty. Very pleasant reception staff on arrival and on departure.
On Saturday, 6th July, the staff in the restaurant were more interested in a football match that was being shown on a television screen to guests in the bar area. They treated my enquiries about food and menu options with indifference and a lack of interest. I went to a nearby restaurant owing to this abysmal service. My room was clean and comfortable! The cleaner had failed to pay sufficient attention to the skirting boards which were dusty. Very pleasant reception staff on arrival and on departure.
10
Amy-Charlotte
26 Oct 2025
·
Stayed 1 night
Clean room large and comfortable bed. No noise everything in perfect working order.
Clean room large and comfortable bed. No noise everything in perfect working order.
6
Sharon
29 Aug 2023
·
Stayed 1 night
Room was small, not very clean and not worth the money we spent. Asked for milk and more sachets of drinks to have in the room and reception said they would send some straight up but it never arrived. The bathroom products also empty and the beauty products had been opened and used previously! such a shame as we had been looking forward to the stay! Couldn't fault the breakfast it was lovely.
Room was small, not very clean and not worth the money we spent. Asked for milk and more sachets of drinks to have in the room and reception said they would send some straight up but it never arrived. The bathroom products also empty and the beauty products had been opened and used previously! such a shame as we had been looking forward to the stay! Couldn't fault the breakfast it was lovely.
10
Richard
30 May 2024
·
Stayed 1 night
Excellent hotel. Right next to Piccadilly station, friendly helpful staff, and really comfortable clean rooms. Top place to stay.
Excellent hotel. Right next to Piccadilly station, friendly helpful staff, and really comfortable clean rooms. Top place to stay.
8
Mr
10 Mar 2023
·
Stayed 1 night
Very friendly staff, easy check in, comfy bed, clean bathroom. The only slight negative was that the room I was in had clearly not been dusted or hoovered behind the bed / bedside tables or on the skirting boards for a while.
Very friendly staff, easy check in, comfy bed, clean bathroom. The only slight negative was that the room I was in had clearly not been dusted or hoovered behind the bed / bedside tables or on the skirting boards for a while.
8
Nathan
6 Jun 2023
·
Stayed 1 night
Excellent service, very comfortable bed and nice room. Minor grumbles: very clanky pipes and thin walls, Room clean but showing a few signs of wear and tear - streaks on the bathroom walls, glasses in the bathroom with very clear lipstick marks that had just been wiped as opposed to washed.
Excellent service, very comfortable bed and nice room. Minor grumbles: very clanky pipes and thin walls, Room clean but showing a few signs of wear and tear - streaks on the bathroom walls, glasses in the bathroom with very clear lipstick marks that had just been wiped as opposed to washed.
8
matthew
20 Nov 2024
·
Stayed 1 night
Great property and very clean and smart. My room was not done on arrival but the dury manager sorted this. The bug bear that I will never understanding is that in the suit room 207 they have a tv in the bedroom area with no remote control ! Seems pointless having it really. The toilet also kept sticking on flush. There is a mini bar but no price lists. I know these are all first world problems but just little niggles. Hotel was clean (except behind head board) and in a fantastic location.
Great property and very clean and smart. My room was not done on arrival but the dury manager sorted this. The bug bear that I will never understanding is that in the suit room 207 they have a tv in the bedroom area with no remote control ! Seems pointless having it really. The toilet also kept sticking on flush. There is a mini bar but no price lists. I know these are all first world problems but just little niggles. Hotel was clean (except behind head board) and in a fantastic location.
10
Willie
23 Jun 2025
·
Stayed 2 nights
Room was clean and spacious. Quiet at night. V handy to train stop n city centre. Last minute breakfast booking which was given complementary. Would recommend n will use again
Room was clean and spacious. Quiet at night. V handy to train stop n city centre. Last minute breakfast booking which was given complementary. Would recommend n will use again
4
Tara
12 Feb 2023
·
Stayed 1 night
Arrived by train, so perfect location. Really friendly welcome and room was ready 30mins prior to check out. Our room itself was spacious but looked tired. Lots of scraps and dust in areas. The bathroom was dirty. There was sick all the toilet. House keeping did come and clean it. The cups for rinsing hadn’t been cleaned properly, mugs were chipped and stained. Maintenance paid us a visit as the room was like a furnace. The aircon isn’t immediate, as in its does blow cold area and the windows don’t open. So we left our room early in the evening. We had a room that had a Jack and Jill door. This wasn’t an issue until the morning where the ‘party’ next door arrived early, approx 09:30 ish and kept trying to open it. They left around 10:30 and was a hen party, so understandable that they were excited, but not the wake up call I was expecting and you’re on edge in case the lock fails. The bed was lovely and big and the bath poured really quickly which amused me. We stayed in room 513 and on the top floor. I used the the public toilets also when checking in and they were dirty and not serviced regularly. Unfortunately I wouldn’t return here. Premier Inn is cleaner and better value. We’ve stayed in a few hotels in Manchester and this was one of our more disappointing stays. Super nice staff though.
Arrived by train, so perfect location. Really friendly welcome and room was ready 30mins prior to check out. Our room itself was spacious but looked tired. Lots of scraps and dust in areas. The bathroom was dirty. There was sick all the toilet. House keeping did come and clean it. The cups for rinsing hadn’t been cleaned properly, mugs were chipped and stained. Maintenance paid us a visit as the room was like a furnace. The aircon isn’t immediate, as in its does blow cold area and the windows don’t open. So we left our room early in the evening. We had a room that had a Jack and Jill door. This wasn’t an issue until the morning where the ‘party’ next door arrived early, approx 09:30 ish and kept trying to open it. They left around 10:30 and was a hen party, so understandable that they were excited, but not the wake up call I was expecting and you’re on edge in case the lock fails. The bed was lovely and big and the bath poured really quickly which amused me. We stayed in room 513 and on the top floor. I used the the public toilets also when checking in and they were dirty and not serviced regularly. Unfortunately I wouldn’t return here. Premier Inn is cleaner and better value. We’ve stayed in a few hotels in Manchester and this was one of our more disappointing stays. Super nice staff though.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable with many noting quiet, spacious layouts and comfy beds, but several describe dated, dark decor and awkward lighting. Noise from street or adjoining rooms, limited bedside sockets, and maintenance issues (AC/heating, showers, TV) are recurring complaints.
Related guest reviews
4
Martin
18 Oct 2025
·
Stayed 1 night
It wasn't great to be honest. Loud banging doors all night and i was woken up by a delivery truck at 7.30am. Breakfast is usually really nice in Mal, but mine was cold today.
It wasn't great to be honest. Loud banging doors all night and i was woken up by a delivery truck at 7.30am. Breakfast is usually really nice in Mal, but mine was cold today.
10
Peter
25 Aug 2025
·
Stayed 4 nights
Spacious clean room, good breakfast. The decor is a little bit dated and rooms could do with modernisation but that being said is definitely stay there again.
Spacious clean room, good breakfast. The decor is a little bit dated and rooms could do with modernisation but that being said is definitely stay there again.
6
Becky
12 May 2025
·
Stayed 1 night
Nice enough hotel. Staff at breakfast particularly friendly, although the chef couldn’t seem to manage scrambled eggs made without cream/butter - baffling???!! Room was a little disappointing. Extractor in bathroom not working, plug in bathroom sink not working, blackout curtains did not fit properly. Not even a bottle of water in the room, although there was a small fridge. Worst part was the poor soundproofing of the room. External street noise really loud well into the early hours (and we were on the 5th floor) and the room had an adjoining door to another if required, but this meant we could hear everything from the room next door well into the early hours. Resulted in really poor sleep. Not great value for money. Sadly would not stay again.
Nice enough hotel. Staff at breakfast particularly friendly, although the chef couldn’t seem to manage scrambled eggs made without cream/butter - baffling???!! Room was a little disappointing. Extractor in bathroom not working, plug in bathroom sink not working, blackout curtains did not fit properly. Not even a bottle of water in the room, although there was a small fridge. Worst part was the poor soundproofing of the room. External street noise really loud well into the early hours (and we were on the 5th floor) and the room had an adjoining door to another if required, but this meant we could hear everything from the room next door well into the early hours. Resulted in really poor sleep. Not great value for money. Sadly would not stay again.
8
Stuart
29 Mar 2023
·
Stayed 1 night
Very convenient location next to Piccadilly station. The hotel is modern with good decor. My room was super hot, and the air-con turned off every 30 mins despite setting a really low temperature and leaving a card in the slot
Very convenient location next to Piccadilly station. The hotel is modern with good decor. My room was super hot, and the air-con turned off every 30 mins despite setting a really low temperature and leaving a card in the slot
6
Jeandelle
27 Oct 2025
·
Stayed 1 night
Suite was disappointing. Very shabby in places, missing details on bannister for example, no lamps, confusing lights, towel rail didn’t work - reported - no help sent. Unusable wardrobe - no space and nothing premium which made it feel special. Tbh it was gloomy and cold. We also struggled to get AC units going to get heat, and one control didn’t work at all. There was no extraction in the bathroom, the water pressure in the shower was poor and there was lots of chipped paint and dust in the vents. The bed was pretty comfortable, but the sheet seemed too small and kept coming off. Pillows were too small, smaller than standard. Nice to have a Nespresso machine, but no fresh milk. Fridge wasn’t very cold and there were no extras for being in a suite. Overall, we found room 507 very gloomy, cold, scruffy and disappointing. I wouldn’t stay here again even though it was very convenient for the station. Floor 5 also had a weird smell of cooked food like fried fish all the time. This hotel was great before, could be again, but someone needs to have an eye for detail as it certainly doesn’t feel premium any more.
Suite was disappointing. Very shabby in places, missing details on bannister for example, no lamps, confusing lights, towel rail didn’t work - reported - no help sent. Unusable wardrobe - no space and nothing premium which made it feel special. Tbh it was gloomy and cold. We also struggled to get AC units going to get heat, and one control didn’t work at all. There was no extraction in the bathroom, the water pressure in the shower was poor and there was lots of chipped paint and dust in the vents. The bed was pretty comfortable, but the sheet seemed too small and kept coming off. Pillows were too small, smaller than standard. Nice to have a Nespresso machine, but no fresh milk. Fridge wasn’t very cold and there were no extras for being in a suite. Overall, we found room 507 very gloomy, cold, scruffy and disappointing. I wouldn’t stay here again even though it was very convenient for the station. Floor 5 also had a weird smell of cooked food like fried fish all the time. This hotel was great before, could be again, but someone needs to have an eye for detail as it certainly doesn’t feel premium any more.
6
Stephen
11 Jun 2025
·
Stayed 1 night
Top 5 TV channels didn't work, confined to SKY TV. Staff familiar with issue. Had to go to lobby twice to resolve in absence of promised maintenance man. Room pokey and bed lumpy. Had a bad night's sleep in consequence. Staff friendly and helpful (save as above). Not worth the £198 for a single night.
Top 5 TV channels didn't work, confined to SKY TV. Staff familiar with issue. Had to go to lobby twice to resolve in absence of promised maintenance man. Room pokey and bed lumpy. Had a bad night's sleep in consequence. Staff friendly and helpful (save as above). Not worth the £198 for a single night.
10
Andy
29 Jul 2025
·
Stayed 1 night
Very comfortable bed good size room even had a nespresso machine in the room would highly recommend
Very comfortable bed good size room even had a nespresso machine in the room would highly recommend
10
Steph
22 Jun 2025
·
Stayed 1 night
Great hotel and great location. Clean, comfortable and very quiet!
Great hotel and great location. Clean, comfortable and very quiet!
6
Richard
31 Oct 2025
·
Stayed 1 night
Lovely staff and nice enough room, but given we are in Autumn the room was far too hot. The AC was set at 16 degrees and it made no notable difference.
Lovely staff and nice enough room, but given we are in Autumn the room was far too hot. The AC was set at 16 degrees and it made no notable difference.
8
Alicia
20 Jun 2024
·
Stayed 1 night
It was a nice hotel with friendly easy check in. Bed was small and the room was extremely warm in the night. Also quite noisy and could hear other guests through the walls etc. nicely decorated but impractical lighting. Unfortunately wouldn’t choose to stay again just based on the room.
It was a nice hotel with friendly easy check in. Bed was small and the room was extremely warm in the night. Also quite noisy and could hear other guests through the walls etc. nicely decorated but impractical lighting. Unfortunately wouldn’t choose to stay again just based on the room.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming and quick to resolve issues or honour early check‑ins and upgrades. Service can be inconsistent though, with several reports of indifferent or rude reception or restaurant staff, slow responses, and occasional operational mix‑ups.
Related guest reviews
10
Richard
27 Nov 2025
·
Stayed 1 night
Excellent service from front desk who accommodated my early check in request. Good sized very comfortable room, nice bar and restaurant area. Conveniently placed for Piccadilly station
Excellent service from front desk who accommodated my early check in request. Good sized very comfortable room, nice bar and restaurant area. Conveniently placed for Piccadilly station
6
Sonny
13 Nov 2025
·
Stayed 1 night
The staff- during check-in the staff were very non-engaging and robotic. The lack of customer experience isn't what i had expected. But overall great place to stay
The staff- during check-in the staff were very non-engaging and robotic. The lack of customer experience isn't what i had expected. But overall great place to stay
2
Matt
12 Sept 2025
·
Stayed 2 nights
Upon pulling the sheets back there was something in the bed. Reporting this to reception I was rightly moved and off to sleep I went. Following day I go off to my meetings and rerun and the keycard isn’t working. Reception tell me I’ve been moved back to the original room and my belongings have been gathered up. Off I go somewhat dismayed to the old room. 30 minutes and not clothes so I go to reception to be told I can return to the old room and the software has a bug and nobody has been allocated my old room. Very confusing, annoying and needless hassle. Shame as I use this hotel a lot and will reconsider here on in
Upon pulling the sheets back there was something in the bed. Reporting this to reception I was rightly moved and off to sleep I went. Following day I go off to my meetings and rerun and the keycard isn’t working. Reception tell me I’ve been moved back to the original room and my belongings have been gathered up. Off I go somewhat dismayed to the old room. 30 minutes and not clothes so I go to reception to be told I can return to the old room and the software has a bug and nobody has been allocated my old room. Very confusing, annoying and needless hassle. Shame as I use this hotel a lot and will reconsider here on in
10
Andrew
15 Nov 2025
·
Stayed 1 night
Quite room on top floor,clean and really comfortable bed and plenty of room, had a couple of queries and the staff were really good in dealing with our queries and made our stay better for it.
Quite room on top floor,clean and really comfortable bed and plenty of room, had a couple of queries and the staff were really good in dealing with our queries and made our stay better for it.
10
Heather
30 Nov 2025
·
Stayed 1 night
Gorgeous hotel. Originally given a double but had booked a twin. This was quickly swapped and sooo quiet thank you
Gorgeous hotel. Originally given a double but had booked a twin. This was quickly swapped and sooo quiet thank you
8
Jamie
9 Jul 2023
·
Stayed 1 night
Both receptionists we dealt with were pretty rude and it was a real effort for them to even speak to us
Both receptionists we dealt with were pretty rude and it was a real effort for them to even speak to us
8
Rachael
1 Nov 2025
·
Stayed 2 nights
I booked this trip for my parents, uncle and I to celebrate my mam's 60th birthday. Unfortunately I became unwell and could no longer go. My parents enjoyed their stay at the hotel. They said it was pretty clean and comfortable, and they especially enjoyed the bar. The said the bar staff were brilliant and couldn't have been more helpful. However, what is letting this hotel down is customer service. As I couldn't attend but was concerned about using the app to cancel when we still needed two other rooms, I spoke with a Hotels.com chat agent who tried to contact the hotel on my behalf but couldn't get a response. I also wanted to arrange something special in the room for my mam's arrival and had used the app at time of booking to ask what was available. I never got a response via the app so a few days before the trip I emailed the hotel directly. Responses back and forth took so long that in the end they weren't able to set anything up as by this point it was check in day and I was told balloons were arranged via a third party. I asked if there was anything at all that could be done to make her stay extra special while she was there as it was a 2 night trip, and they completely stopped responding. Have heard nothing since and was unable to make the stay special for her birthday. This would put me off staying again in case I needed customer service support.
I booked this trip for my parents, uncle and I to celebrate my mam's 60th birthday. Unfortunately I became unwell and could no longer go. My parents enjoyed their stay at the hotel. They said it was pretty clean and comfortable, and they especially enjoyed the bar. The said the bar staff were brilliant and couldn't have been more helpful. However, what is letting this hotel down is customer service. As I couldn't attend but was concerned about using the app to cancel when we still needed two other rooms, I spoke with a Hotels.com chat agent who tried to contact the hotel on my behalf but couldn't get a response. I also wanted to arrange something special in the room for my mam's arrival and had used the app at time of booking to ask what was available. I never got a response via the app so a few days before the trip I emailed the hotel directly. Responses back and forth took so long that in the end they weren't able to set anything up as by this point it was check in day and I was told balloons were arranged via a third party. I asked if there was anything at all that could be done to make her stay extra special while she was there as it was a 2 night trip, and they completely stopped responding. Have heard nothing since and was unable to make the stay special for her birthday. This would put me off staying again in case I needed customer service support.
10
ranbir
22 Feb 2025
·
Stayed 1 night
Checked in and had an issue with the beds we needed a twin room and not double. Called reception and it was resolved quickly and efficiently. Fantastic service and great communication throughout the stay
Checked in and had an issue with the beds we needed a twin room and not double. Called reception and it was resolved quickly and efficiently. Fantastic service and great communication throughout the stay
6
Alex
9 May 2025
·
Stayed 1 night
6 minutes late for breakfast- 10.06 totally uninterested in trying to help, ignorant and rude.
6 minutes late for breakfast- 10.06 totally uninterested in trying to help, ignorant and rude.
10
James
14 Sept 2025
·
Stayed 1 night
Great staff at this hotel always willing to help and really friendly
Great staff at this hotel always willing to help and really friendly
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AI-generated summary based on recent guest reviews
Location
Excellent central location steps from Piccadilly Station and walkable to shopping, dining and event venues. The convenient setting can bring street noise at times.
Related guest reviews
10
Heidi
12 Jun 2025
·
Stayed 1 night
Perfect location for easy access to train station. Room very clean & quiet and comfy bed. Highly recommend staying here.
Perfect location for easy access to train station. Room very clean & quiet and comfy bed. Highly recommend staying here.
10
Mari
9 Aug 2025
·
Stayed 1 night
Great location for transportation hub, dining options nearby, close to city center
Great location for transportation hub, dining options nearby, close to city center
6
CRAIG
9 Jun 2023
·
Stayed 1 night
Check in was fine, staff were lovely at breakfast and room was lovely. Cant fault the hotel but wouldnt stay here again due to its Location. Best way to describe it its like located in the middle of a walking dead episode where the walking dead rise and walk about shouting and the windows are paper thin or have large gaps. despite being 3 floors up all i could here was racket... at that time of night when unpacked etc there was little point moaning. On lift down the chap beside me looked exhausted like myself... i asked if he was facing the front like me and he said "no i was at the back beside the bottle bank!"... lovely hotel, next to station , staff friendly, hotel great inside with a starbucks, good food for breakfast, just a shame about the noise outside.
Check in was fine, staff were lovely at breakfast and room was lovely. Cant fault the hotel but wouldnt stay here again due to its Location. Best way to describe it its like located in the middle of a walking dead episode where the walking dead rise and walk about shouting and the windows are paper thin or have large gaps. despite being 3 floors up all i could here was racket... at that time of night when unpacked etc there was little point moaning. On lift down the chap beside me looked exhausted like myself... i asked if he was facing the front like me and he said "no i was at the back beside the bottle bank!"... lovely hotel, next to station , staff friendly, hotel great inside with a starbucks, good food for breakfast, just a shame about the noise outside.
10
Emma
22 Nov 2024
·
Stayed 1 night
Great location for business trip
Great location for business trip
8
Michael
15 Jun 2025
·
Stayed 2 nights
Rooms are looking a bit tired but the public spaces are nice. A bit loud with the central location but a good area for the train station and walkable to the main shopping areas.
Rooms are looking a bit tired but the public spaces are nice. A bit loud with the central location but a good area for the train station and walkable to the main shopping areas.
10
John
12 Aug 2025
·
Stayed 1 night
Great hotel close to Picadilly railway station.
Great hotel close to Picadilly railway station.
10
Yvonne
12 Jul 2024
·
Stayed 5 nights
Great location. So handy for Piccadilly Station.
Great location. So handy for Piccadilly Station.
10
mike
28 Jun 2025
·
Stayed 1 night
Great hotel, friendly staff and so neat to train station
Great hotel, friendly staff and so neat to train station
10
John
31 Mar 2024
·
Stayed 1 night
Great location
Great location
10
Ville
18 Apr 2025
·
Stayed 1 night
Nice stay in a very central location!
Nice stay in a very central location!
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AI-generated summary based on recent guest reviews
Dining
Breakfast and dining receive mixed feedback: many enjoyed tasty meals and good variety, but others report slow or indifferent service, cold dishes, missing items, and inconsistent quality. Bar drinks are popular though stock can be limited at times.
Related guest reviews
10
Neil
4 Apr 2025
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Stayed 1 night
Wow, what can i say, so much better than expected. Very quirky room, really clean and well kept, lovely, helpful staff. Nice selection of nibbles and drinks, plus lovely selection of complimentary teas/coffees. Ordered the continental breakfast to be delivered to our room, which arrived bang on time and was not disappointed...it was delicious.
Wow, what can i say, so much better than expected. Very quirky room, really clean and well kept, lovely, helpful staff. Nice selection of nibbles and drinks, plus lovely selection of complimentary teas/coffees. Ordered the continental breakfast to be delivered to our room, which arrived bang on time and was not disappointed...it was delicious.
8
Hannagh
26 Apr 2025
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Stayed 1 night
Staff on reception were excellent nothing to much trouble for then. Needed something doing they sorted it. Stayed 2 nights. Breakfast on the 2nd morning was dire. Asked for a bacon muffin without butter, chef said no,all the muffins were buttered ??? Table next to us asked for just sour dough toast. Chef said no,only came with the breakfast specified ?? Coffee machines running out of milk, coffee. No tea bags.Not a tea spoon to be found. Absolutely dreadful
Staff on reception were excellent nothing to much trouble for then. Needed something doing they sorted it. Stayed 2 nights. Breakfast on the 2nd morning was dire. Asked for a bacon muffin without butter, chef said no,all the muffins were buttered ??? Table next to us asked for just sour dough toast. Chef said no,only came with the breakfast specified ?? Coffee machines running out of milk, coffee. No tea bags.Not a tea spoon to be found. Absolutely dreadful
4
Martin
18 Oct 2025
·
Stayed 1 night
It wasn't great to be honest. Loud banging doors all night and i was woken up by a delivery truck at 7.30am. Breakfast is usually really nice in Mal, but mine was cold today.
It wasn't great to be honest. Loud banging doors all night and i was woken up by a delivery truck at 7.30am. Breakfast is usually really nice in Mal, but mine was cold today.
10
Heidi
28 Oct 2025
·
Stayed 1 night
Lovely room, quiet, clean and comfortable. Disappointed with bar as only half stocked, no prosecco or cider and staff did not come back after requesting if drinks were available. Bar staff lacked social engagement and manners.
Lovely room, quiet, clean and comfortable. Disappointed with bar as only half stocked, no prosecco or cider and staff did not come back after requesting if drinks were available. Bar staff lacked social engagement and manners.
8
David
26 Apr 2025
·
Stayed 2 nights
Room (corner suite) excellent & very comfortable, but shower leaked. Dinner very good. Breakfast not so good. Scrambled eggs bland, lumpy & tasteless. Breakfast promised avocado, but what came was a very acidic guacamole. Several breakfast items not available. On the Saturday morning, service was slow, both coffee machines malfunctioning.
Room (corner suite) excellent & very comfortable, but shower leaked. Dinner very good. Breakfast not so good. Scrambled eggs bland, lumpy & tasteless. Breakfast promised avocado, but what came was a very acidic guacamole. Several breakfast items not available. On the Saturday morning, service was slow, both coffee machines malfunctioning.
8
Sunita
27 May 2025
·
Stayed 1 night
Was a one night stay as we had to attend a concert in the area.very convenient location and helpful staff . Good comfy space and bed, excellent facilities. Breakfast buffet and choice of hot food varied and very good . One of our favourite stays in Manchester
Was a one night stay as we had to attend a concert in the area.very convenient location and helpful staff . Good comfy space and bed, excellent facilities. Breakfast buffet and choice of hot food varied and very good . One of our favourite stays in Manchester
6
Lyndsay
31 Oct 2024
·
Stayed 1 night
Nice, trendily designed, spacious room on top floor, though dimly lit. I'm not a fan of overhead showers. Surly check-in staff member on arrival, but everyone else was friendly. Breakfast buffet was overpriced for what you get (no butter only margarine for your toast - ???). Clean and convenient, but many better options available close by in central Manchester.
Nice, trendily designed, spacious room on top floor, though dimly lit. I'm not a fan of overhead showers. Surly check-in staff member on arrival, but everyone else was friendly. Breakfast buffet was overpriced for what you get (no butter only margarine for your toast - ???). Clean and convenient, but many better options available close by in central Manchester.
10
Stephen
28 Feb 2025
·
Stayed 1 night
Lovely night away with my wife and baby daughter. Room was great. We are at the restaurant and the steak night was amazing. Gabriella in the restaurant was very helpful too.
Lovely night away with my wife and baby daughter. Room was great. We are at the restaurant and the steak night was amazing. Gabriella in the restaurant was very helpful too.
4
Dion
26 Nov 2025
·
Stayed 1 night
Restaurant was terrible service- 0 out of 5 for that ordeal
Restaurant was terrible service- 0 out of 5 for that ordeal
10
gareth
20 May 2024
·
Stayed 2 nights
Great location and fabulous breakfast - home made granola is my favourite, breakfast is a winner always at malmaison. Our room was big and very comfortable and the hotel is pet friendly.
Great location and fabulous breakfast - home made granola is my favourite, breakfast is a winner always at malmaison. Our room was big and very comfortable and the hotel is pet friendly.
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AI-generated summary based on recent guest reviews
8
Ian W
2 weeks ago
·
Stayed 1 night
A convenient location, a very clean hotel, helpful staff and good meal provision at breakfast and late evening dinner. The room TV/radios have a poor range of news channels, suggesting politicisation of the chain with clear bias. The Manchester Visitor Tax is a rapacious impost. We already pay VAT and taxes on travel. This is the way to shrink demand.
A convenient location, a very clean hotel, helpful staff and good meal provision at breakfast and late evening dinner. The room TV/radios have a poor range of news channels, suggesting politicisation of the chain with clear bias. The Manchester Visitor Tax is a rapacious impost. We already pay VAT and taxes on travel. This is the way to shrink demand.
8
Gary
2 weeks ago
·
Stayed 1 night
Close to city centre and pubs, trams and shops ideally situated.
Close to city centre and pubs, trams and shops ideally situated.
10
Eli
3 weeks ago
·
Stayed 2 nights
very clean and spacious. a bit dark but it’s a non-issue. central location with transport links
very clean and spacious. a bit dark but it’s a non-issue. central location with transport links
10
graham paul
21 Sept 2026
·
Stayed 1 night
Great crew and service with a smile
Great crew and service with a smile
8
Samantha
16 Sept 2026
·
Stayed 1 night
Beautiful room amazing shower robes and slippers were a great touch and the complimentary Prosecco for our anniversary was appreciated.
Beautiful room amazing shower robes and slippers were a great touch and the complimentary Prosecco for our anniversary was appreciated.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Malmaison Manchester
Is parking available at the property?
Parking is available at the property. It is on-site and may incur additional charges. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee of approximately GBP 23 for adults and GBP 12 for children.
Does the property allow pets?
The property allows pets in specific rooms only, with a maximum fee of GBP 25 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is centrally located in Manchester, just a 3-minute walk from Piccadilly Gardens and 13 minutes by foot from Deansgate. It is approximately 3.2 miles from Old Trafford and 12.2 miles from Peak District National Park.
What are the policies for guests staying with children?
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 30 per night, subject to availability. Advance request or confirmation is required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-21: 173.2388057829895USD
- 2026-10-22: 106.6008860167694USD
- 2026-10-23: 137.10274612174987USD
- 2026-10-24: 255.35484237680052USD
- 2026-10-25: 117.22906799546813USD
- 2026-10-26: 99.39032242982482USD
- 2026-10-27: 122.14565261430357USD
- 2026-10-28: 133.8944922489624USD
- 2026-10-29: 110.4754154515686USD
- 2026-10-30: 158.2302276564331USD
- 2026-10-31: 281.2860029143982USD
- 2026-11-01: 86.08608511949157USD
- 2026-11-02: 103.81739306726074USD
- 2026-11-03: 297.29894975720214USD
- 2026-11-04: 202.72189241436766USD
- 2026-11-05: 122.89106036054991USD
- 2026-11-06: 185.8135608913879USD
- 2026-11-07: 302.00522150115967USD
- 2026-11-08: 130.22618323425291USD
- 2026-11-09: 122.26739246456908USD
- 2026-11-10: 206.2081170941162USD
- 2026-11-11: 207.36030972006225USD
- 2026-11-12: 148.89691887771605USD
- 2026-11-13: 163.32462473675537USD
- 2026-11-14: 312.0885174744873USD
- 2026-11-15: 94.24814871656798USD
- 2026-11-16: 144.8576403705139USD
- 2026-11-17: 205.97020791659543USD
- 2026-11-18: 197.8398757956848USD
- 2026-11-19: 186.3046212909851USD
- 2026-11-20: 275.9636415780029USD
- 2026-11-21: 326.37738744561767USD
- 2026-11-22: 96.7733129333496USD
- 2026-11-23: 123.53654898623657USD
- 2026-11-24: 258.11348156643675USD
- 2026-11-25: 223.04876505377194USD
- 2026-11-26: 209.03045846099852USD
- 2026-11-27: 265.8767914059448USD
- 2026-11-28: 335.15871890899655USD
- 2026-11-29: 83.23853969911193USD
- 2026-11-30: 116.73992139518737USD
- 2026-12-01: 264.5407202581787USD
- 2026-12-02: 275.5253131845703USD
- 2026-12-03: 171.9876936548767USD
- 2026-12-04: 293.934148809082USD
- 2026-12-05: 326.6087862879638USD
- 2026-12-06: 114.71007236398314USD
- 2026-12-07: 101.84130129185485USD
- 2026-12-08: 296.60625692962645USD
- 2026-12-09: 245.83582671441647USD
- 2026-12-10: 171.01621836437988USD
- 2026-12-11: 164.6045463795776USD
- 2026-12-12: 311.3029712050781USD
- 2026-12-13: 117.25159785617065USD
- 2026-12-14: 105.46176532365416USD
- 2026-12-15: 187.04898670010374USD
- 2026-12-16: 156.74262461279295USD
- 2026-12-17: 171.81796357800292USD
- 2026-12-18: 166.81870966369627USD
- 2026-12-19: 269.8849706742553USD
- 2026-12-20: 98.86875230987548USD
- 2026-12-21: 95.28579532717895USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
- Pet fee: GBP 25 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Facial treatments
Breakfast in the room
Wheelchair Accessible (Limited)
Activities
Fitness Center (nearby)
Parking
Parking
Services
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Internet
Free wi-fi