Name: Home2 Suites by Hilton Dallas Grand Prairie
Address: 2123 Interstate 20, Grand Prairie, Texas, United States of America, Grand Prairie, Texas, US
Price range: US$114–US$316 per night
Rating: 8.58

What guests think

Across recent reviews, Home2 Suites by Hilton Dallas Grand Prairie earns consistent praise for friendly, accommodating staff, clean and spacious rooms, and a convenient, safe location near shopping and highways, though experiences with breakfast and some maintenance vary.

Breakfast feedback ranges from great variety to limited, prepackaged items with long waits at a shared microwave. Facilities like the pool and lobby spaces are appreciated, but some stays noted elevator odors or heat, alarms, construction, and occasional power issues. Suites suit families with kitchenettes and flexible layouts, but several cite firm or uncomfortable beds, thin walls, and door or shower quirks. Overall, expect a practical, family-friendly stay with some trade-offs to note.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests liked the pool, outdoor fire pit, lobby games, and convenient parking. Several reported issues including elevator odors or heat, alarms and power outages, ongoing lobby and elevator construction, a beeping icemaker, and limited luggage carts.

Related guest reviews

10

Abigail

5 Nov 2023

·

Stayed 1 night

We really enjoyed our stay. Clean and we had full kitchen. Lobby is modern and clean. There are plenty of games to play as well- board games, etc for Littles and adults.

10

Crystal

20 Sept 2025

·

Stayed 1 night

Spacious room, nice pool, great location

6

Deidra

21 Apr 2025

·

Stayed 2 nights

1st the property had a odor of dust and mildew. 2nd breakfast options were biscuits and biscuits also While at the property we had several power outages with no explanations that lasted for hours.they had No back up generators. Didnt call or checkin on guess to communicate any issues. The power was not out within the area just at the hotel. Otherwise the hotel was in a great location to get to epic waters and a awesome playground near by. Close to walmart and good breakfast options like just love coffee and Keke's.

8

Julie

27 Aug 2023

·

Stayed 1 night

There was a really bad mell in elevator and it was super hot inside elevator too. But rooms were clean and comfortable

10

Andrea

12 Jun 2023

·

Stayed 4 nights

All staff was courteous. Suggest adding 2 more luggage carts, had to walk up 3 flights of stairs with bags, other customers had carts and didnt return to area right away. We even checked each floor to see if one was in the hallway.

6

Isaiah

28 May 2025

·

Stayed 3 nights

Our stay was decent overall, but there were a few issues. There was ongoing interior construction in the hotel lobby, front entrance, and by the elevator throughout the weekend. We were not informed about this beforehand, which was disappointing, and the actual appearance of the hotel was noticeably different from what was shown online. There was also an unpleasant smell by the elevator. The staff was generally very nice. However, there was an incident where the icemaker on our floor was beeping loudly for most of the night. When we reported it to the front desk, we were told that nothing could be done until the manager arrived at 10 PM, which made it difficult for us to rest before our next event. Additionally, we did not receive towel service for the first two days and had to go to the front desk to request fresh towels ourselves. Considering how much we spent on our stay, we would have appreciated a heads-up about the construction and better attention to guest comfort.

10

Lisa

16 Aug 2025

·

Stayed 3 nights

In the room they really thought of everything! Breakfast was good too and pool a good size

10

Russell

9 Sept 2024

·

Stayed 3 nights

Convenient to our relatives, convenient parking around facility, clean and well appointed rooms.

6

Cheryl

11 Apr 2025

·

Stayed 3 nights

This property had a smoke alarm that went off during my first night. The alarm went off in all rooms throughout the hotel. When I asked about it in the morning, I was told that it probably was

10

Brittney

22 Feb 2024

·

Stayed 1 night

Nice outdoor fire pit

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Cleanliness

Many reviews praise very clean rooms and well kept common areas. However, some mention odors, stained carpet, trash left in hallways, a missed drawer cleanup, and a bed bug report.

Related guest reviews

10

Stacey

13 Jan 2026

·

Stayed 2 nights

Room was clean. Staff was great

10

Zina

28 Oct 2024

·

Stayed 2 nights

Nice place. Very clean with friendly staff.

8

Rebecca

25 Jul 2025

·

Stayed 5 nights

Water took forever to get warm in shower. Over all cleanliness was good but looked like shredded cheese left in drawer. Wonderful breakfast. Very friendly to our service dog. I would stay again

10

JAMES EDWARD

10 Apr 2023

·

Very clean and the room was large.

8

Michael

1 Jan 2026

·

Stayed 1 night

Clean room. Staff was very friendly.

10

Michelle

18 May 2023

·

Stayed 2 nights

The room and all common areas were very clean and well kept. The room was spacious for a family of 4.

2

Phillip

20 Apr 2025

·

Stayed 2 nights

It smell like it was flood and moldy

2

Beatriz

4 Aug 2024

·

Stayed 1 night

Disappointed and mad !! I woke up at 3:00 am bitten by a bed bug.

6

Ricky

31 May 2025

·

Stayed 2 nights

Breakfast bar was poorly stocked. Coffee was cold or empty. Halls on the be floor had trash outside rooms doors and by ice machine for the entire visit. Notified the front desk but nothing done

4

Ricardo

29 Sept 2024

·

Stayed 2 nights

The whole hotel smells so bad

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Rooms

Suites are often spacious and family friendly, with kitchenettes and practical layouts. Comfort is mixed due to firm or uneven mattresses, thin walls and hallway noise, pillow complaints, and occasional bathroom or door design quirks.

Related guest reviews

10

Crystal

20 Sept 2025

·

Stayed 1 night

Spacious room, nice pool, great location

10

Joyce

16 Jul 2023

·

Stayed 1 night

Large spacious rooms

10

Lydia

22 Jan 2023

·

Stayed 3 nights

The room was clean and spacious

6

Adriane

22 Jul 2025

·

Stayed 2 nights

Hotel conveniently located off I-20. Spacious covered entrance convenient for check-in. Chrissy was super friendly and conversational. Quickly accommodated my request for 2 additional pillows. King studio suite with sofa bed was moderately spacious with a privacy curtain between the bed and sofa. My 10yo reported the sofa bed was actually comfortable, and a full sheet set for it with 2 pillows was in the cabinet next to the closet (nice because most hotels leave only 1 pillow for the sofa bed). King bed was, unfortunately, not comfortable: bedding composed of several thin layers would not stay put. Hubby and I both woke go with back pain both mornings. Bathroom rather small but adequate. Room was clean and cool with plenty of counter space, cubbies, and closet space. TV has access to Netflix. Full-size appliances and dishware. The noise level coming from the rest of the hotel was SO loud in our room. The walls must be paper thin. We could smell coffee someone made in their room at 11 P.M. for over an hour. We heard doors slamming and banging around all night long. Thankfully, we travel with a floor fan just for white noise, and I serendipitously packed a portable sound machine because I had to crank it up full blast just to sleep. Housekeeping knocked on our door at 9 A.M. on a Sunday to see if they could clean our room prior to check out. Breakfast was prepackaged sandwiches to warm. At a rate of over two hundred a night, we will not stay again.

2

K

31 Mar 2024

·

Stayed 1 night

During my stay, I kept hearing noises throughout the night as in doors shutting, people talking and walking around. Also taking a shower the shower sliding doors would not close and water was getting all over the floor.

4

Jeffrey

17 Jul 2023

·

Stayed 2 nights

The rooms are advertised as Queen beds, but they are actually double/full beds. The mattress on one of our beds was in terrible shape. One side of the bed offered no support and you felt the coils. The door on our room was ajar and would not close at all. You had to lift up on the door to get it off the facing and then push it into place to secure it. Breakfast takes way too long because the savory items are all frozen or cold and you have to heat your own breakfast in the microwave. The problem is there is only one microwave for everyone at breakfast to use. It caused a huge log jam. Upon check-in, my credit card was charged $20 for “incidentals.” That is normal, but they charged me twice for it and refused to remove the 2nd charge. They told me it would automatically come off after 3-5 days. I said that’s fine, but it should never have been there in the first place. For the price to stay at this hotel I would have expected a lot more and less issues.

8

Tomas

16 Mar 2025

·

Stayed 3 nights

Family get away rooms were very spacious and plenty to do around area.

8

Rusty

25 Aug 2024

·

Stayed 2 nights

The bad: The door to the shower wouldn’t open easily, kept getting stuck… The bed wasn’t comfortable (too lumpy) and the comforter on top was itchy… The good: The room was huge, the couch was bouncy, plenty of hot water, the service was nice…

8

Shanta

24 Jul 2023

·

Stayed 2 nights

It was good. The pool was a decent depth and the kids enjoyed it. The beds were not the best. Even my 7yrold complained about them. Also, the bathroom door was off and creaked really bad. Not to mention it was a shower stall and the shower head wasn’t adjustable so with them being so small, they hated the water in their face. Would have been nice to know that before booking the room.

6

Quisela

1 Dec 2024

·

Stayed 2 nights

The bed and pillows were trashl

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Service

Staff are widely described as friendly, accommodating, and helpful, with several shout-outs to front desk team members. Occasional lapses include slow or inattentive front desk response, limited issue resolution, housekeeping or towel delays, and an early breakfast shutdown.

Related guest reviews

8

Shawna

11 Apr 2025

·

Stayed 2 nights

Hotel was clean. Staff was friendly and helpful even though they were very busy. Breakfast was ok. Only trouble we had was a room hiccup which could not be fixed because they were booked. Room provided met our needs and was perfectly sufficient. However, they refused to refund the difference in price stating the error was Expedia’s. All in all I would stay again.

10

Stacey

13 Jan 2026

·

Stayed 2 nights

Room was clean. Staff was great

10

Courtnee

2 Mar 2025

·

Stayed 1 night

Was able to check in early and the staff was super kind!

10

Ramon

20 Jun 2025

·

Stayed 2 nights

It was great. My family really enjoyed their stay there. The staff went out of their way to help us. Thank you Brenda, Issac, and Nick!

4

Rosabelle

21 May 2023

·

Stayed 1 night

Rooms were not ready when we arrived for check in. Had to wait 30 minutes in the counter while the receptionist went and clean the room. I felt sorry for him.

10

Jillian

16 Mar 2023

·

Stayed 3 nights

Friendly staff except the breakfast lady… she always closed early.

6

Isaiah

28 May 2025

·

Stayed 3 nights

Our stay was decent overall, but there were a few issues. There was ongoing interior construction in the hotel lobby, front entrance, and by the elevator throughout the weekend. We were not informed about this beforehand, which was disappointing, and the actual appearance of the hotel was noticeably different from what was shown online. There was also an unpleasant smell by the elevator. The staff was generally very nice. However, there was an incident where the icemaker on our floor was beeping loudly for most of the night. When we reported it to the front desk, we were told that nothing could be done until the manager arrived at 10 PM, which made it difficult for us to rest before our next event. Additionally, we did not receive towel service for the first two days and had to go to the front desk to request fresh towels ourselves. Considering how much we spent on our stay, we would have appreciated a heads-up about the construction and better attention to guest comfort.

6

Amy

16 Apr 2023

·

Stayed 1 night

Hotel is pretty. Staff have an office behind the counter and they do not pay attention to who is waiting. Waited to check in and out because they were back there and did not see us. Dis not get the room i booked. Trah all over property. Rooms are not noise cancelling. Coukd hear people in hall all night.

10

Jared

29 Jul 2025

·

Stayed 3 nights

Thank you Bryan for going above and beyond during your night shifts. Bryan was extremely helpful and never hesitated to accommodate our needs and make sure we had the best experience possible. Koodos to the whole staff y’all have an outstanding team!

10

Kristian

12 Jun 2025

·

Stayed 2 nights

This place is amazing! They were very accommodating for me and my family such as helping me with changing my reservation and making sure we were comfortable . I think of the person at the front desk name Isaac (maybe?)made sure I had a crib for my baby to sleep in before we got to the room and he made sure any request were fulfilled. This place was also conveniently near restaurants and the outlet. I will definitely stay here when I visit.

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Location

Location is convenient and felt safe, with easy access to I-20, shopping, restaurants, outlets, and Epic Waters; walking paths are nearby. Guests also note straightforward freeway access and many nearby dining options.

Related guest reviews

10

Kristina

16 Jan 2023

·

Stayed 19,372 nights

This hotel is very close to shopping centers and restaurants. Great location for families.

10

Crystal

20 Sept 2025

·

Stayed 1 night

Spacious room, nice pool, great location

8

Justin

5 Jun 2025

·

Stayed 1 night

Good hotel for families, right next to the highway, convenient.

10

Alonso

4 Aug 2025

·

Stayed 1 night

Great location, great value.

10

Stephen

7 Dec 2025

·

Stayed 1 night

Safe and clean area, room was clean and staff was friendly

10

Francis A.

5 Jan 2026

·

Stayed 7 nights

We love staying there along with being able to walk and feel safe with the walkways near by and the staff are really nice.

8

Irma

18 Aug 2025

·

Stayed 2 nights

Area was also pleasant lots of shopping and food.

8

Rodolfo

2 Jul 2024

·

Stayed 4 nights

The outlets & other shopping centers close by

8

Michael

17 Jun 2025

·

Stayed 3 nights

Easy access to freeways with many options for food and entertainment in close proximity.

10

Kristian

12 Jun 2025

·

Stayed 2 nights

This place is amazing! They were very accommodating for me and my family such as helping me with changing my reservation and making sure we were comfortable . I think of the person at the front desk name Isaac (maybe?)made sure I had a crib for my baby to sleep in before we got to the room and he made sure any request were fulfilled. This place was also conveniently near restaurants and the outlet. I will definitely stay here when I visit.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some praise the variety and quality, while others call it limited or poor, with prepackaged items and a single shared microwave causing waits, plus occasional cold or unavailable coffee and an early closure report.

Related guest reviews

6

Coymicia

30 Nov 2025

·

Stayed 3 nights

Breakfast was horrible

6

Adriane

22 Jul 2025

·

Stayed 2 nights

Hotel conveniently located off I-20. Spacious covered entrance convenient for check-in. Chrissy was super friendly and conversational. Quickly accommodated my request for 2 additional pillows. King studio suite with sofa bed was moderately spacious with a privacy curtain between the bed and sofa. My 10yo reported the sofa bed was actually comfortable, and a full sheet set for it with 2 pillows was in the cabinet next to the closet (nice because most hotels leave only 1 pillow for the sofa bed). King bed was, unfortunately, not comfortable: bedding composed of several thin layers would not stay put. Hubby and I both woke go with back pain both mornings. Bathroom rather small but adequate. Room was clean and cool with plenty of counter space, cubbies, and closet space. TV has access to Netflix. Full-size appliances and dishware. The noise level coming from the rest of the hotel was SO loud in our room. The walls must be paper thin. We could smell coffee someone made in their room at 11 P.M. for over an hour. We heard doors slamming and banging around all night long. Thankfully, we travel with a floor fan just for white noise, and I serendipitously packed a portable sound machine because I had to crank it up full blast just to sleep. Housekeeping knocked on our door at 9 A.M. on a Sunday to see if they could clean our room prior to check out. Breakfast was prepackaged sandwiches to warm. At a rate of over two hundred a night, we will not stay again.

8

Darrell

22 Dec 2025

·

Stayed 2 nights

Staff was friendly. Room clean. Breakfast was good.

10

Jillian

16 Mar 2023

·

Stayed 3 nights

Friendly staff except the breakfast lady… she always closed early.

8

Sally

12 Nov 2025

·

Stayed 1 night

Clean big room, good breakfast

10

Rameeka

2 Mar 2025

·

Stayed 2 nights

Property was clean and staff was friendly and breakfast had a good variety of options.

4

Jeffrey

17 Jul 2023

·

Stayed 2 nights

The rooms are advertised as Queen beds, but they are actually double/full beds. The mattress on one of our beds was in terrible shape. One side of the bed offered no support and you felt the coils. The door on our room was ajar and would not close at all. You had to lift up on the door to get it off the facing and then push it into place to secure it. Breakfast takes way too long because the savory items are all frozen or cold and you have to heat your own breakfast in the microwave. The problem is there is only one microwave for everyone at breakfast to use. It caused a huge log jam. Upon check-in, my credit card was charged $20 for “incidentals.” That is normal, but they charged me twice for it and refused to remove the 2nd charge. They told me it would automatically come off after 3-5 days. I said that’s fine, but it should never have been there in the first place. For the price to stay at this hotel I would have expected a lot more and less issues.

6

Ricky

31 May 2025

·

Stayed 2 nights

Breakfast bar was poorly stocked. Coffee was cold or empty. Halls on the be floor had trash outside rooms doors and by ice machine for the entire visit. Notified the front desk but nothing done

8

Brian

23 Jul 2025

·

Stayed 2 nights

Everything was great…except for the breakfast that was offered. It was so bad that on the 2nd morning we skipped breakfast and went and got a coffee and bagel elsewhere.

8

Chris

31 Dec 2025

·

Stayed 3 nights

Breakfast was great, good variety plenty of options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$132
February	US$132
March	US$161
April	US$148
May	US$202
June	US$297
July	US$176
August	US$142
September	US$149
October	US$155
November	US$142
December	US$132

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $232	19 $316
20 $241	21 $227	22	23 $198	24 $135	25 $236	26 $201
27 $156	28 $188	29 $154	30 $277

Su	Mo	Tu	We	Th	Fr	Sa
				1 $158	2 $217	3 $138
4 $154	5 $139	6 $139	7 $169	8 $249	9 $217	10 $233
11 $121	12 $123	13 $132	14 $142	15 $136	16 $167	17 $131
18 $114	19 $150	20 $160	21 $164	22 $135	23 $210	24 $163
25 $139	26 $168	27 $180	28 $144	29 $122	30 $120	31 $164

Home2 Suites by Hilton Dallas Grand Prairie

Prices for Home2 Suites by Hilton Dallas Grand Prairie

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Studio, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds

Guest reviews of Home2 Suites by Hilton Dallas Grand Prairie

Who stays here?

What guests think

Property policies

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FAQs about Home2 Suites by Hilton Dallas Grand Prairie

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