Infinity City Boutique Hotel
US$130
/ night
Avg. for September
Prices for Infinity City Boutique Hotel
Select dates to see prices and availability
US$130
/ night
Avg. for September
Monthly average prices
Nightly prices at Infinity City Boutique Hotel average US$57 in the cheapest month (November) and US$130 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$67 |
| March | US$61 |
| April | US$78 |
| May | US$88 |
| June | US$90 |
| July | US$97 |
| August | US$120 |
| September | US$130 |
| October | US$101 |
| November | US$57 |
| December | US$58 |
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A
M
J
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Sept · US$130
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N
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Most expensive: September (~US$130)
Cheapest: November (~US$57)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 21 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Location
Infinity City Boutique Hotel is in the heart of Heraklion, within a 5-minute walk of Agios Titos Church and Heraklion Archaeological Museum. This hotel is 0.3 mi (0.5 km) from Koules Fortress and 0.4 mi (0.7 km) from Heraklion Loggia.
What's nearby
Museum of Ancient Greek Technology(0.1 Miles)
Agios Titos Church(0.2 Miles)
Heraklion Town Hall(0.2 Miles)
Heraklion Archaeological Museum(0.2 Miles)
Heraklion Loggia(0.2 Miles)
Dedalou Shopping Street(0.2 Miles)
Eighteen Englishman Square(0.2 Miles)
Venetian Walls(0.3 Miles)
Lions Square(0.3 Miles)
Morosini Fountain(0.3 Miles)
St. Mark's Basilica(0.3 Miles)
Heraklion Municipal Art Gallery(0.3 Miles)
Heraklion Central Market(0.3 Miles)
Eleftherias Square(0.3 Miles)
Monastery of St. Peter and St. Paul(0.4 Miles)
The nearest major airport is Nikos Kazantzakis Airport (HER)(3.7 Miles)
Airport shuttle
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Location
ARIADNIS 9, Heraklion, Greece
Museum of Ancient Greek Technology (0.1 Miles)
Agios Titos Church (0.2 Miles)
Heraklion Town Hall (0.2 Miles)
Heraklion Archaeological Museum (0.2 Miles)
Heraklion Loggia (0.2 Miles)
Dedalou Shopping Street (0.2 Miles)
Room options
3
Double Room
Room details
1 Double Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Junior Suite, 1 Queen Bed, Sea View
Room details
1 Large Double Bed
Sleeps 3
344 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Basic Room, 1 Bedroom, Partial Sea View
Room details
1 Double Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Triple Room
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
226 ft²
Air ConditioningWi-Fi (Free)Sofa Bed
4
Standard Single Room (For Single Use)
Room details
1 Single Bed
97 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Infinity City Boutique Hotel
8.7
Fabulous
Based on 3,324 verified reviews
Who stays here?
Couple
72%
Family
13%
Group
13%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Infinity City Boutique Hotel is praised for its walkable location near the port and old town, friendly helpful staff, and good value for short stays, though expectations should match a simple three star stay.
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What guests think
Across reviews, Infinity City Boutique Hotel is praised for its walkable location near the port and old town, friendly helpful staff, and good value for short stays, though expectations should match a simple three star stay.
Rooms are comfortable for the price, but many mention very small showers or bathrooms, occasional noise, and that some spaces feel smaller or less polished than the photos. Breakfast is widely liked, with several calling it excellent, while others found the selection repetitive or limited and noted isolated food-handling concerns. The immediate area and parking can be challenging, and late-night check-in support is limited. Expect a convenient base for exploring rather than a full-service experience.
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AI-generated summary based on recent guest reviews
Facilities
Parking is frequently difficult near the hotel, with limited nearby spaces and paid lots a walk away; other facilities are not consistently mentioned.
Related guest reviews
10
GEORGIOS
17 Nov 2022
·
Stayed 1 night
Ήταν υπέροχα εκτός από την ντουζιέρα που ήταν μικρή και ήθελε συντήρηση, και δεν υπάρχει πάρκινγκ κοντά στο ξενοδοχείο.
Ήταν υπέροχα εκτός από την ντουζιέρα που ήταν μικρή και ήθελε συντήρηση, και δεν υπάρχει πάρκινγκ κοντά στο ξενοδοχείο.
8
Rami
24 Sept 2024
·
Stayed 2 nights
Great location. Close to dining, shopping and other attractions. And to the port. Staff are awesome. Great breakfast. Clean. One issue is the first floor is without elevator. It is hard with luggage and for older people. I definitely recommend this hotel.
Great location. Close to dining, shopping and other attractions. And to the port. Staff are awesome. Great breakfast. Clean. One issue is the first floor is without elevator. It is hard with luggage and for older people. I definitely recommend this hotel.
10
Fonting
11 Jul 2023
·
Stayed 2 nights
This property was perfect for me as a solo traveler on the go in Heraklion. The hotel is situated within a short walk from the ferry terminal, main bus/tax terminal, shopping, restaurants, and the Archaeological Museum. The rooms are very functional, spacious, clean with a bit of creative flair, has a balcony overlooking the harbor, elevator, breakfast buffet, in-room hot water kettle, iron & board. Highly recommend !
This property was perfect for me as a solo traveler on the go in Heraklion. The hotel is situated within a short walk from the ferry terminal, main bus/tax terminal, shopping, restaurants, and the Archaeological Museum. The rooms are very functional, spacious, clean with a bit of creative flair, has a balcony overlooking the harbor, elevator, breakfast buffet, in-room hot water kettle, iron & board. Highly recommend !
10
Yen
31 May 2025
·
Stayed 1 night
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
10
Kenneth
20 Feb 2024
·
Stayed 2 nights
Great location to all the restaurants and sites... easy access to the port... very comfortable place to stay with new amenities and great morning breakfast with 24/7 coffee and tea in the lobby... Staff was very friendly and one of the members waited for us until 1 am to make sure we got in the hotel and to out room... Would hightly recommend.... great value for the price and what you get...
Great location to all the restaurants and sites... easy access to the port... very comfortable place to stay with new amenities and great morning breakfast with 24/7 coffee and tea in the lobby... Staff was very friendly and one of the members waited for us until 1 am to make sure we got in the hotel and to out room... Would hightly recommend.... great value for the price and what you get...
8
Andrea
27 Sept 2023
·
Stayed 1 night
The night manager was so friendly and gave amazing restaurant places to eat. He was also very kind. The day manager was not as nice as we rented a car and needed to load our bags. The parking situation is not great but we only needed a minute to gather our things and he was not as helpful in making this happen. The hotel itself was great.
The night manager was so friendly and gave amazing restaurant places to eat. He was also very kind. The day manager was not as nice as we rented a car and needed to load our bags. The parking situation is not great but we only needed a minute to gather our things and he was not as helpful in making this happen. The hotel itself was great.
10
P
24 Apr 2024
·
Stayed 4 nights
This small hotel is very clean and modern. My wife and I had a room with 'partial sea view', in fact an excellent view of the old Venetian harbour fort and breakwater and the sea beyond. The room had a small balcony with two chairs and small table. The bed was very comfortable; if you are of a larger build, you might find the ensuite bathroom fairly snug. There was a good choice of options at the buffet-stye breakfast, and the hotel staff were all lovely and helpful. The hotel is in a small backstreet where parking nearby is almost impossible, but there are paid parking options within reasonable (10-minute) walking distance. The narrow system of one-way streets takes some getting used to if you do happen to be driving. It's a very good base for exploring central Heraklion: lots to see nearby! The hotel does not do evening meals, there would be no point given how many decent restaurants there are in the vicinity.
This small hotel is very clean and modern. My wife and I had a room with 'partial sea view', in fact an excellent view of the old Venetian harbour fort and breakwater and the sea beyond. The room had a small balcony with two chairs and small table. The bed was very comfortable; if you are of a larger build, you might find the ensuite bathroom fairly snug. There was a good choice of options at the buffet-stye breakfast, and the hotel staff were all lovely and helpful. The hotel is in a small backstreet where parking nearby is almost impossible, but there are paid parking options within reasonable (10-minute) walking distance. The narrow system of one-way streets takes some getting used to if you do happen to be driving. It's a very good base for exploring central Heraklion: lots to see nearby! The hotel does not do evening meals, there would be no point given how many decent restaurants there are in the vicinity.
10
Warren
31 May 2024
·
Stayed 3 nights
Good location and friendly service. So good we booked another 3 nights on our return trip to Iraklion. The only deficiency, as every other central hotel in Iraklion is parking. I booked my hire car to when we departed Iraklion and will return it the day we arrive back, that way we don;t have to finding parking. You can do without a car in Iraklion, buses and taxis are ideal.
Good location and friendly service. So good we booked another 3 nights on our return trip to Iraklion. The only deficiency, as every other central hotel in Iraklion is parking. I booked my hire car to when we departed Iraklion and will return it the day we arrive back, that way we don;t have to finding parking. You can do without a car in Iraklion, buses and taxis are ideal.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find it clean and modern, though a few report bathroom grime, missed trash, or an occasional insect.
Related guest reviews
10
Jennifer
16 Jun 2025
·
Stayed 1 night
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
10
Chaundra
11 May 2024
·
Stayed 3 nights
Clean and comfortable and right in the middle of the city. No frills but none were needed. Everything was recently renovated.
Clean and comfortable and right in the middle of the city. No frills but none were needed. Everything was recently renovated.
4
idil
29 Jun 2025
·
Stayed 2 nights
The hotel looks nothing like the photos. They’re taken with flattering angles, lighting, and likely editing. In reality, it’s more like a budget guesthouse. Our room had a strong sewage smell coming from the bathroom. The shower was broken and had no holder. Although it was fixed after we complained, it should’ve been checked in advance. The bathroom trash was full when we arrived — clearly not cleaned properly. The location is shown as central, but it’s actually in a residential area just outside the true city center. Yes, everything is close here, but this place is not in the center as implied. Breakfast is repetitive — same every day. Omelets always included meat, so no vegetarian option. The so-called sea view is mostly blocked by neighboring houses. The balcony isn’t really usable unless you smoke. The hotel is old and in poor condition overall. If you’re expecting a simple guesthouse, it might work. But based on the photos and price, we expected much better. We left disappointed — especially due to the smell and misleading presentation.
The hotel looks nothing like the photos. They’re taken with flattering angles, lighting, and likely editing. In reality, it’s more like a budget guesthouse. Our room had a strong sewage smell coming from the bathroom. The shower was broken and had no holder. Although it was fixed after we complained, it should’ve been checked in advance. The bathroom trash was full when we arrived — clearly not cleaned properly. The location is shown as central, but it’s actually in a residential area just outside the true city center. Yes, everything is close here, but this place is not in the center as implied. Breakfast is repetitive — same every day. Omelets always included meat, so no vegetarian option. The so-called sea view is mostly blocked by neighboring houses. The balcony isn’t really usable unless you smoke. The hotel is old and in poor condition overall. If you’re expecting a simple guesthouse, it might work. But based on the photos and price, we expected much better. We left disappointed — especially due to the smell and misleading presentation.
10
Jean
13 Oct 2024
·
Stayed 3 nights
Close to the harbour as we were leaving by ferry, close to the major activities. Excellent breakfast and clean new rooms with a real double bed, not two twins
Close to the harbour as we were leaving by ferry, close to the major activities. Excellent breakfast and clean new rooms with a real double bed, not two twins
2
Silvia
22 Oct 2024
·
Stayed 4 nights
Ich muss leider zum ersten Mal eine negative Bewertung abgeben. Das Badezimmer bzw. Dusche in der 1. Etage nicht in Ordnung. Sehr klein, Plastikduschvorhang und Schimmel in den Fugen. Ich bin am gleichen Abend wieder abgereist. Die Rezeption hat sich die Dusche angeschaut und mit den Achseln gezuckt.
Ich muss leider zum ersten Mal eine negative Bewertung abgeben. Das Badezimmer bzw. Dusche in der 1. Etage nicht in Ordnung. Sehr klein, Plastikduschvorhang und Schimmel in den Fugen. Ich bin am gleichen Abend wieder abgereist. Die Rezeption hat sich die Dusche angeschaut und mit den Achseln gezuckt.
10
P
24 Apr 2024
·
Stayed 4 nights
This small hotel is very clean and modern. My wife and I had a room with 'partial sea view', in fact an excellent view of the old Venetian harbour fort and breakwater and the sea beyond. The room had a small balcony with two chairs and small table. The bed was very comfortable; if you are of a larger build, you might find the ensuite bathroom fairly snug. There was a good choice of options at the buffet-stye breakfast, and the hotel staff were all lovely and helpful. The hotel is in a small backstreet where parking nearby is almost impossible, but there are paid parking options within reasonable (10-minute) walking distance. The narrow system of one-way streets takes some getting used to if you do happen to be driving. It's a very good base for exploring central Heraklion: lots to see nearby! The hotel does not do evening meals, there would be no point given how many decent restaurants there are in the vicinity.
This small hotel is very clean and modern. My wife and I had a room with 'partial sea view', in fact an excellent view of the old Venetian harbour fort and breakwater and the sea beyond. The room had a small balcony with two chairs and small table. The bed was very comfortable; if you are of a larger build, you might find the ensuite bathroom fairly snug. There was a good choice of options at the buffet-stye breakfast, and the hotel staff were all lovely and helpful. The hotel is in a small backstreet where parking nearby is almost impossible, but there are paid parking options within reasonable (10-minute) walking distance. The narrow system of one-way streets takes some getting used to if you do happen to be driving. It's a very good base for exploring central Heraklion: lots to see nearby! The hotel does not do evening meals, there would be no point given how many decent restaurants there are in the vicinity.
6
Arne
25 Apr 2025
·
Stayed 1 night
Ausblick auf den Hafen war top, grundsätzlich sauber, aber leider eine Kakalake im Zimmer. Personal war sehr freundlich und zuvorkommend.
Ausblick auf den Hafen war top, grundsätzlich sauber, aber leider eine Kakalake im Zimmer. Personal war sehr freundlich und zuvorkommend.
10
Gene
27 Apr 2024
·
Stayed 4 nights
Clean as possible, very perfect.
Clean as possible, very perfect.
8
Jeffrey
15 Oct 2023
·
Stayed 1 night
Clean and comfortable with a good location that was in walking distance to the shopping area as well as the port
Clean and comfortable with a good location that was in walking distance to the shopping area as well as the port
8
Christine
13 Nov 2024
·
Stayed 8 nights
Very convenient hotel: clean, friendly, close to city center. Bathroom was way too small.
Very convenient hotel: clean, friendly, close to city center. Bathroom was way too small.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and modern, but many note very small showers or bathrooms, some noise, and that certain rooms feel smaller or less polished than the photos.
Related guest reviews
8
HINA
4 May 2025
·
Stayed 3 nights
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
4
Ying
26 Jun 2024
·
Stayed 4 nights
The staffs and breakfast are great! Room is clean but shower is too small. The building is old and you could hear the noise at night from outside . However for the price included breakfast is good and convenient.
The staffs and breakfast are great! Room is clean but shower is too small. The building is old and you could hear the noise at night from outside . However for the price included breakfast is good and convenient.
6
millicent
21 Apr 2024
·
Stayed 2 nights
Very thin walls, bring your ear plugs. Great location, good breakfast , and nice room.
Very thin walls, bring your ear plugs. Great location, good breakfast , and nice room.
8
Lucy
8 Apr 2023
·
Stayed 4 nights
Great location n close to everything. Walkable. Friendly staff and decent breakfast. Shower was small, but good water pressure.
Great location n close to everything. Walkable. Friendly staff and decent breakfast. Shower was small, but good water pressure.
10
Fonting
11 Jul 2023
·
Stayed 2 nights
This property was perfect for me as a solo traveler on the go in Heraklion. The hotel is situated within a short walk from the ferry terminal, main bus/tax terminal, shopping, restaurants, and the Archaeological Museum. The rooms are very functional, spacious, clean with a bit of creative flair, has a balcony overlooking the harbor, elevator, breakfast buffet, in-room hot water kettle, iron & board. Highly recommend !
This property was perfect for me as a solo traveler on the go in Heraklion. The hotel is situated within a short walk from the ferry terminal, main bus/tax terminal, shopping, restaurants, and the Archaeological Museum. The rooms are very functional, spacious, clean with a bit of creative flair, has a balcony overlooking the harbor, elevator, breakfast buffet, in-room hot water kettle, iron & board. Highly recommend !
8
Annette
12 Sept 2025
·
Stayed 3 nights
Staff is very friendly and helpful. Location is excellent. Breakfast has limited variety and choice. Bathroom is rather small. Room itself is quite spacious. Supermarket is nearby and hotel is close to city center.
Staff is very friendly and helpful. Location is excellent. Breakfast has limited variety and choice. Bathroom is rather small. Room itself is quite spacious. Supermarket is nearby and hotel is close to city center.
4
idil
29 Jun 2025
·
Stayed 2 nights
The hotel looks nothing like the photos. They’re taken with flattering angles, lighting, and likely editing. In reality, it’s more like a budget guesthouse. Our room had a strong sewage smell coming from the bathroom. The shower was broken and had no holder. Although it was fixed after we complained, it should’ve been checked in advance. The bathroom trash was full when we arrived — clearly not cleaned properly. The location is shown as central, but it’s actually in a residential area just outside the true city center. Yes, everything is close here, but this place is not in the center as implied. Breakfast is repetitive — same every day. Omelets always included meat, so no vegetarian option. The so-called sea view is mostly blocked by neighboring houses. The balcony isn’t really usable unless you smoke. The hotel is old and in poor condition overall. If you’re expecting a simple guesthouse, it might work. But based on the photos and price, we expected much better. We left disappointed — especially due to the smell and misleading presentation.
The hotel looks nothing like the photos. They’re taken with flattering angles, lighting, and likely editing. In reality, it’s more like a budget guesthouse. Our room had a strong sewage smell coming from the bathroom. The shower was broken and had no holder. Although it was fixed after we complained, it should’ve been checked in advance. The bathroom trash was full when we arrived — clearly not cleaned properly. The location is shown as central, but it’s actually in a residential area just outside the true city center. Yes, everything is close here, but this place is not in the center as implied. Breakfast is repetitive — same every day. Omelets always included meat, so no vegetarian option. The so-called sea view is mostly blocked by neighboring houses. The balcony isn’t really usable unless you smoke. The hotel is old and in poor condition overall. If you’re expecting a simple guesthouse, it might work. But based on the photos and price, we expected much better. We left disappointed — especially due to the smell and misleading presentation.
8
Haofei
23 Oct 2025
·
Stayed 2 nights
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
6
Jake
19 May 2025
·
Stayed 3 nights
Great location, rooms are ok but a bit noisy as we stayed on ground floor.
Great location, rooms are ok but a bit noisy as we stayed on ground floor.
8
Christine
13 Nov 2024
·
Stayed 8 nights
Very convenient hotel: clean, friendly, close to city center. Bathroom was way too small.
Very convenient hotel: clean, friendly, close to city center. Bathroom was way too small.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, though communication lapses and limited late-night check-in support caused issues for some.
Related guest reviews
8
HINA
4 May 2025
·
Stayed 3 nights
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
10
AMANDINE ELISE
6 Sept 2023
·
This hotel was very well place in the center of the city. We have all do without car. A special thank to Michalis the receptionist who was full of good advices, always smiling and nice.
This hotel was very well place in the center of the city. We have all do without car. A special thank to Michalis the receptionist who was full of good advices, always smiling and nice.
2
Liubov
15 Aug 2025
·
Stayed 1 night
I arrived midnight and couldn’t get my room since there were nobody and no information. I had to go another hotel.
I arrived midnight and couldn’t get my room since there were nobody and no information. I had to go another hotel.
8
Tom
11 Apr 2025
·
Stayed 2 nights
Excellent breakfast. Very clean inside. Staff very nice and helpful. Didn’t like the area outside of the hotel. Garbage bins and homeless man blanket.
Excellent breakfast. Very clean inside. Staff very nice and helpful. Didn’t like the area outside of the hotel. Garbage bins and homeless man blanket.
8
Annette
12 Sept 2025
·
Stayed 3 nights
Staff is very friendly and helpful. Location is excellent. Breakfast has limited variety and choice. Bathroom is rather small. Room itself is quite spacious. Supermarket is nearby and hotel is close to city center.
Staff is very friendly and helpful. Location is excellent. Breakfast has limited variety and choice. Bathroom is rather small. Room itself is quite spacious. Supermarket is nearby and hotel is close to city center.
8
Haofei
23 Oct 2025
·
Stayed 2 nights
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
8
Julie
8 Aug 2025
·
Stayed 1 night
The hotel is very nice. Staff is very pleasant and attentive. The view from our room was lovely, and the room itself was so nice and had every convenience. It is walkable to the city center which was so convenient. The only issue we had was our plane was delayed and we did not arrive until after midnight. There is noone at the front the front desk after 10pm and the doors are locked. I made a terrible mistake and had booked missed booking the night of our late arrival and had only booked the following day. There was a phone number on the door to call for assistance. While the attendant was very kind he was unable to assist us. Luckily I was able to find a hotel online only two blocks away with a room available and a person on site at the front desk to assist us. The following day our check in went smooth and everything was good. So as long as you don't make a mistake and you check in before 10pm this hotel is definately a five star.
The hotel is very nice. Staff is very pleasant and attentive. The view from our room was lovely, and the room itself was so nice and had every convenience. It is walkable to the city center which was so convenient. The only issue we had was our plane was delayed and we did not arrive until after midnight. There is noone at the front the front desk after 10pm and the doors are locked. I made a terrible mistake and had booked missed booking the night of our late arrival and had only booked the following day. There was a phone number on the door to call for assistance. While the attendant was very kind he was unable to assist us. Luckily I was able to find a hotel online only two blocks away with a room available and a person on site at the front desk to assist us. The following day our check in went smooth and everything was good. So as long as you don't make a mistake and you check in before 10pm this hotel is definately a five star.
10
James
28 Jan 2025
·
I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well .
I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well .
4
DAVID
14 Oct 2025
·
Stayed 3 nights
Communication from hotel staff not good. Asked twice for additional bedding which they confirmed but never provided.
Communication from hotel staff not good. Asked twice for additional bedding which they confirmed but never provided.
10
Michael Alexander
6 Nov 2024
·
Stayed 3 nights
Excellent location, close to e erything. Very good view of the harbour. Friendly and informative staff. Great breakfast.
Excellent location, close to e erything. Very good view of the harbour. Friendly and informative staff. Great breakfast.
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AI-generated summary based on recent guest reviews
Location
Very convenient for walking to the port, bus station, old town, and restaurants. Some guests found the immediate area less attractive and the walk from the port uphill or dark at night.
Related guest reviews
10
Jennifer
16 Jun 2025
·
Stayed 1 night
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
10
Yen
31 May 2025
·
Stayed 1 night
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
8
Jennifer
21 May 2025
·
Stayed 1 night
Great location, quick to get to the main sites and also a 15 min walk from the port if you’re travelling via ferry. Rooms are on the smaller side. Would recommend for a short stay. Lovely staff.
Great location, quick to get to the main sites and also a 15 min walk from the port if you’re travelling via ferry. Rooms are on the smaller side. Would recommend for a short stay. Lovely staff.
10
Ramiro
2 May 2024
·
Stayed 2 nights
Very close to ferry port and bus station. Also close to main walking area for shipping and restaurants.
Very close to ferry port and bus station. Also close to main walking area for shipping and restaurants.
10
Bonnie
6 Jun 2025
·
Stayed 1 night
Convenient location within walking distance to port and restaurants.
Convenient location within walking distance to port and restaurants.
8
Haofei
23 Oct 2025
·
Stayed 2 nights
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
10
Yen
31 May 2025
·
Stayed 1 night
This property is in a great location. Close to everything. The staff is super nice. Highly recommended.
This property is in a great location. Close to everything. The staff is super nice. Highly recommended.
8
Marc-Olivier
12 Oct 2025
·
Stayed 1 night
We stayed for one night at Infinity city hotel to take our ferry the next morning. It was well located closed to the port and in the old town. The Hotel was all good, but our standard room was a bit small. Also the breakfast was OK, but not as good as what we have had in other hotels so why we gave 4 stars.
We stayed for one night at Infinity city hotel to take our ferry the next morning. It was well located closed to the port and in the old town. The Hotel was all good, but our standard room was a bit small. Also the breakfast was OK, but not as good as what we have had in other hotels so why we gave 4 stars.
8
David
9 Jul 2023
·
Stayed 1 night
loved our room, the service staff, and the proximity to both the Heraklion museum and the waterfront. But Heraklion is NOT a beautiful town, even if it's safe and the streets are small, and the area around the hotel is cramped and unattractive. But for one or two nights for museum and Knossos, this is a very nice hotel
loved our room, the service staff, and the proximity to both the Heraklion museum and the waterfront. But Heraklion is NOT a beautiful town, even if it's safe and the streets are small, and the area around the hotel is cramped and unattractive. But for one or two nights for museum and Knossos, this is a very nice hotel
8
Karin
8 Feb 2024
·
Stayed 4 nights
A solid three star hotel. Clean and calm, with a very nice little breakfast buffet. From the hotel you can walk everywhere in Heraklion, and you´re close to the local and long distance bus station.
A solid three star hotel. Clean and calm, with a very nice little breakfast buffet. From the hotel you can walk everywhere in Heraklion, and you´re close to the local and long distance bus station.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often described as good to excellent with multiple options, but others found it repetitive or limited, and one review mentioned a food-safety concern.
Related guest reviews
8
D M
25 Apr 2023
·
Stayed 3 nights
Superb location close to everything in the heart of town and just a short walk from the bus station. Very friendly and attentive staff that exceeded my expectations. The breakfast is excellent and has a great variety of good tasting food. The only real weakness is that the shower stall is rather small. Overall this is a great place to stay and I would definitely stay here again in the future
Superb location close to everything in the heart of town and just a short walk from the bus station. Very friendly and attentive staff that exceeded my expectations. The breakfast is excellent and has a great variety of good tasting food. The only real weakness is that the shower stall is rather small. Overall this is a great place to stay and I would definitely stay here again in the future
10
romnick
10 Nov 2024
·
Stayed 1 night
Perfect for location to explore the city. We were there only for a night, and we enjoyed our stay, and the breakfast had many selections.
Perfect for location to explore the city. We were there only for a night, and we enjoyed our stay, and the breakfast had many selections.
8
HINA
4 May 2025
·
Stayed 3 nights
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
8
NANCY
24 Jul 2023
·
y helpful. But the room smelled terrible upon entering. They came and cleaned it. The breakfast was exactly the same every morning. It was fairly good but not great. The airlines lost my luggage and the staff helped me get it back.
y helpful. But the room smelled terrible upon entering. They came and cleaned it. The breakfast was exactly the same every morning. It was fairly good but not great. The airlines lost my luggage and the staff helped me get it back.
8
Tom
11 Apr 2025
·
Stayed 2 nights
Excellent breakfast. Very clean inside. Staff very nice and helpful. Didn’t like the area outside of the hotel. Garbage bins and homeless man blanket.
Excellent breakfast. Very clean inside. Staff very nice and helpful. Didn’t like the area outside of the hotel. Garbage bins and homeless man blanket.
8
Annette
12 Sept 2025
·
Stayed 3 nights
Staff is very friendly and helpful. Location is excellent. Breakfast has limited variety and choice. Bathroom is rather small. Room itself is quite spacious. Supermarket is nearby and hotel is close to city center.
Staff is very friendly and helpful. Location is excellent. Breakfast has limited variety and choice. Bathroom is rather small. Room itself is quite spacious. Supermarket is nearby and hotel is close to city center.
8
Haofei
23 Oct 2025
·
Stayed 2 nights
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
10
James
28 Jan 2025
·
I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well .
I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well .
10
Michael Alexander
6 Nov 2024
·
Stayed 3 nights
Excellent location, close to e erything. Very good view of the harbour. Friendly and informative staff. Great breakfast.
Excellent location, close to e erything. Very good view of the harbour. Friendly and informative staff. Great breakfast.
10
Cecilia
6 May 2023
·
Stayed 1 night
We started and ended our trip to Crete at this hotel, 3 + 1 night. It was a very good 3 star hotel. We enjoyed staying here and would absolutely recommend the hotel. The location was perfect in the city center, in a quiet small street. We walked everywhere, also close to the bus to Knossos. The first nights we had a bigger room, we enjoyed that, next time we had the smallest room and it was ok for one night. Both of the rooms had a balcony. The breakfast was excellent!! Very good value for money. All the stuff were friendly and helpful.
We started and ended our trip to Crete at this hotel, 3 + 1 night. It was a very good 3 star hotel. We enjoyed staying here and would absolutely recommend the hotel. The location was perfect in the city center, in a quiet small street. We walked everywhere, also close to the bus to Knossos. The first nights we had a bigger room, we enjoyed that, next time we had the smallest room and it was ok for one night. Both of the rooms had a balcony. The breakfast was excellent!! Very good value for money. All the stuff were friendly and helpful.
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AI-generated summary based on recent guest reviews
10
Caroline
2 weeks ago
·
Stayed 1 night
Excellent hotel within walking distance of the port for our short stop over in Heraklion . Staff very helpful and allowed us to have early breakfast before our ferry .
Excellent hotel within walking distance of the port for our short stop over in Heraklion . Staff very helpful and allowed us to have early breakfast before our ferry .
2
Michele
5 Aug 2026
·
Stayed 2 nights
I would never book here again. I cancelled my booking immediately as it was a mistake but somehow it didn’t show up on there end. A notification came thru and I immediately messaged to see if he could swap a day even though I already paid for 2. Absolutely would not consider it even though the room never got booked for the day I could come. No mercy here- Artree Suites is AMAZING and love their guests. Beautiful inside and they treat their guests well. Plus it’s a better location.
I would never book here again. I cancelled my booking immediately as it was a mistake but somehow it didn’t show up on there end. A notification came thru and I immediately messaged to see if he could swap a day even though I already paid for 2. Absolutely would not consider it even though the room never got booked for the day I could come. No mercy here- Artree Suites is AMAZING and love their guests. Beautiful inside and they treat their guests well. Plus it’s a better location.
10
Martin
4 Jul 2026
·
Stayed 1 night
Staff was always helpful!
Staff was always helpful!
10
Merybelle
4 Jun 2026
·
Stayed 2 nights
Easy and accessible
Easy and accessible
6
Patrice
30 May 2026
·
Stayed 3 nights
Travelers need to know up front, before booking, that this property has reception staff only for limited hours, and that the process to check in goes either via email through any booking agency (such as Expedia) used, or else can be accessed via WhatsApp, once one arrives on site, discovers the WhatsApp number to use, and contacts guest services in that way. Codes for entry into a narrow lobby with a gated-off room at across the back (used for the breakfast in the morning) are emailed or sent via app, and one receives the room number that way also, along with another code to enter the room. Once these are received, the rooms are fine, but this remotely-assisted check-in process is challenging for those not part of the “digital nomad” generation or mindset. It is rather difficult to find (very narrow street) and if parking is necessary, the public parking garages are probably the best option.
Travelers need to know up front, before booking, that this property has reception staff only for limited hours, and that the process to check in goes either via email through any booking agency (such as Expedia) used, or else can be accessed via WhatsApp, once one arrives on site, discovers the WhatsApp number to use, and contacts guest services in that way. Codes for entry into a narrow lobby with a gated-off room at across the back (used for the breakfast in the morning) are emailed or sent via app, and one receives the room number that way also, along with another code to enter the room. Once these are received, the rooms are fine, but this remotely-assisted check-in process is challenging for those not part of the “digital nomad” generation or mindset. It is rather difficult to find (very narrow street) and if parking is necessary, the public parking garages are probably the best option.
FAQs about Infinity City Boutique Hotel
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
A roundtrip airport shuttle is provided for a surcharge of EUR 15 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.
Where is the property located in relation to key landmarks?
The property is located in the heart of Heraklion, within a 5-minute walk of Agios Titos Church and Heraklion Archaeological Museum. It is 0.3 mi (0.5 km) from Koules Fortress and 0.4 mi (0.7 km) from Heraklion Loggia.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 157.52188444363404USD
- 2026-09-25: NO DATA
- 2026-09-26: 106.23091077651215USD
- 2026-09-27: 115.37310943510437USD
- 2026-09-28: 144.74428941158294USD
- 2026-09-29: 108.27882872028351USD
- 2026-09-30: 100.62980466318513USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 123.65333939788056USD
- 2026-10-04: 119.60966972197724USD
- 2026-10-05: NO DATA
- 2026-10-06: 101.00941107330323USD
- 2026-10-07: 90.09559321378326USD
- 2026-10-08: 113.00052776852417USD
- 2026-10-09: 110.45197710294342USD
- 2026-10-10: 100.01932160115051USD
- 2026-10-11: 94.85444623612976USD
- 2026-10-12: 100.24414606162262USD
- 2026-10-13: 99.19644252967072USD
- 2026-10-14: 100.62015268782807USD
- 2026-10-15: 97.50409740220643USD
- 2026-10-16: 94.85444623612976USD
- 2026-10-17: 98.1055415907669USD
- 2026-10-18: 98.1055415907669USD
- 2026-10-19: 97.45053857343292USD
- 2026-10-20: 98.1055415907669USD
- 2026-10-21: 102.0095028647461USD
- 2026-10-22: 98.1055415907669USD
- 2026-10-23: 98.58078313602448USD
- 2026-10-24: 98.58078313602448USD
- 2026-10-25: 97.42666263439179USD
- 2026-10-26: 98.58078313602448USD
- 2026-10-27: 98.58078313602448USD
- 2026-10-28: 98.58078313602448USD
- 2026-10-29: 98.1055415907669USD
- 2026-10-30: 98.58078313602448USD
- 2026-10-31: 98.1055415907669USD
- 2026-11-01: 102.7695740276184USD
- 2026-11-02: 100.56541144828033USD
- 2026-11-03: 102.78106530862426USD
- 2026-11-04: 102.7695740276184USD
- 2026-11-05: 108.89581942087555USD
- 2026-11-06: 102.78106530862426USD
- 2026-11-07: 100.6342978241272USD
- 2026-11-08: 97.93329499605561USD
- 2026-11-09: 102.78106530862426USD
- 2026-11-10: 100.6342978241272USD
- 2026-11-11: 98.43011772759247USD
- 2026-11-12: 99.96781228438569USD
- 2026-11-13: 102.78106530862426USD
- 2026-11-14: 99.96781228438569USD
- 2026-11-15: 96.00894335749054USD
- 2026-11-16: 84.91807919137574USD
- 2026-11-17: 86.88883388388062USD
- 2026-11-18: 88.64910194137573USD
- 2026-11-19: 86.80080997068787USD
- 2026-11-20: 86.80080997068787USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests are recommended to download the property's Infinity Hotels mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- The property requires all guests receive on-site PCR COVID-19 testing (EUR 50 per person, per stay).
- Airport shuttle fee: EUR 15 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Services
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
General
Non-smoking rooms
Allergy-free room available
Family room
Parking
Airport shuttle
Internet
Free wi-fi
Activities
Terrace