Hotel Monte Campana Escazu

We stayed 2 nights, and for the most part it was good. The woman who checked us in was friendly and helpful. We stayed in the Family Studio Suite, which was very nice, but required going down 75 steps (yes, I counted...), which was hard since I have problems with my knees. The only other down side was that the hot water was sporatic, which I sort of expected after reading other reviews. There WAS hot water to shower several different times, but several other times there was not. I don't know what the issue was. Other than that, we enjoyed our stay and the view was amazing.

This is a private property owned by a sweet couple. The also have 2 cute friendly dogs. Do not expect much as CR is very simple. Amazing value your vacation will be enriched with the surroundings. Breathtaking view, the picture worthy pool, and a short drive to convenience. Tips- on top of a hill, will need the what’s app to communicate. This place doesn’t look much from the front, but enter the gate and you will be content.

I've booked a night in a luxury studio suite which was a hundred bucks a night and when I checked in, I was placed in economic room which is half of the luxury price, the bed was dusty, kitchen dirty (seemed like nobody booked it in a while) and most of all the place is infested with bees ... I discovered it in the morning when I went I to bathroom there was the whole nest chilling everywhere, mirror, walls, shower... .. the owner said it was Expedia fault that luxury studio isn't for rent anymore but there were people in it partying...and that Expedia should deal with the issue. As of now, I'm still waiting on the price difference refund between these two rents. I can say that I had such a nice welcome and lots of help from the young guy who works at the mansion and taking good care of it, he helped me to get in touch with the owner and even translated the needed information so all these stars go to him 👌 I don't recommend this place to anyone.

View from room was beautiful. Staff was friendly. Pool was unavailable. Door did not lock from outside had to take personal items with us each day. Bees invaded bathroom. NO HOT WATER. Was not informed before we got there that we were expected to not leave property before 7am and return no later than 10pm. Only stayed 2 nights instead of the 3 we booked due to not being able to shower due to no hot water.

The whole experience was seriously disappointing: - I had to wait nearly 10 minutes in the street to be able to get in, in spite of informing well in advance of my arrival time; - communication was via WhatsApp and very unresponsive; - I had to insist that the reservation was made for two persons and there was no reason to want to charge me for one extra person; - I was given a room that was below the category I had paid for and it is only after reviewing the details that I could claim what I had paid for; - altough there was a sitting area, it was in a common area and not the private one appearing in the pictures of the studio; - there was no hot water in the room, and after spending over 30 minutes and many WhatsApp messages to get this resolved, I was told I would have to use a common bathroom; - overall, the maintenance and cleanliness of the place left very much to desire, including with cockroaches in the hallway, and had nothing to do with any concept of luxury; - the toilet seat was totally worn out and neglected (I have a piture ready for posting); - finally, cherry on the cake, upon checking out we were told that we had left one towel "very dirty", which I doubt very much.