Namaste Palace Hotel, Norwich City Centre

I cannot thank Deep enough ( Hotel Manager I believe ) . He went out of his way & made the time to assist needs & to make sure that my stay was perfect & it was . Best nights sleep I’ve had in ages . Would recommend this establishment & team to everyone I know . Thank you very much Deep & keep doing what your doing that is working hard and going above and beyond for you customers . Kind regards A Greco

It was a horrible stay for a week. First of all, the walls are incredibly thin—you can hear everything from the next room. One morning, an older lady was watching TV very loudly at 5 a.m., and on another night, there was a drunk couple shouting and making noise all night. This place doesn’t even deserve to be called a hotel.

Above an indian restaurant, so aroma of curry. Couldn't turn heating down. Only 1 towel for 2 people 2 nights. No guest parking. No reception area. But bed comfy, WiFi, and shared bathrooms were clean and a good price.

The room was perfect, very clean, very quiet. A perfect place to stay.

Poor communication and no transparency on what amenities are present in the room No actual physical reception Amenities in room in poor condition Employee "receiving" clients was literally wearing shorts and flip-flops