InTown Suites Extended Stay Houston TX - Hwy 290 Cypress Fairbanks

Front desk attendant (Brian) was excellent in helping me out. The housekeeping girls are great and friendly.

I would never come back here, front office staff was always new and never could help you. They didn't have any pillow cases, no towels, dirty room floors never mopped or swept, no house keeping ever came to clean my room, so I would ask this guy to give me a broom and mop and I did it my self. You will smell marijuana through the vents of the rooms only because someone smoking, I go to report it and the front office staff would say " oooh I'm sorry this is my first day I know nothing about the property" just wasted my money and time. Air conditioner is in between the head of the beds so that meant I had to sleep at the bottom of the bed so that I wouldn't breathe in the dusty air off the dirty vents that I also ask the front office to send up housekeeping to do. This was by far the worst 8 days of my life spent at a roach motel but this what happen when your a truck driver doing deliveries and so badly needed sleep.

The gm very rude then they have rats and roaches bad when i said somthing told ne come get rat trap like yall not going come do that im paying 70 dollars a night for this people selling their self and drugs in front of the place

I am very happy I just booked a nother week service is great and Ms Williams is wonderful and very helpful with any help needed

It’s started off shaking but eventually turned around. The area was quiet and staff was responsive