Is parking available at the property?

Self-parking is available on-site for a fee of USD 7.00 per night, which includes in/out privileges. Please note that parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is included for guests. Specific serving hours are not provided.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 100 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about accessible rooms and facilities are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Spring Shadows, Houston, within a 10-minute drive of Bear Creek Pioneers Park and Memorial City Mall. It is approximately 4.6 miles from CityCentre and 8.4 miles from Westheimer Road.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 10 AM to 10 PM, and it is seasonal.

What are the policies for guests staying with children?

Children are welcome at the property. Specific information about the minimum age for children to stay for free is not provided.

What are the policies regarding extra beds and cribs?

Details about the availability of cribs or extra beds are not provided. Guests are encouraged to contact the property directly for specific requests regarding additional bedding.

Residence Inn by Marriott Houston West

Average nightly price at Residence Inn by Marriott Houston West/Beltway 8 at Clay Road by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$160
March	US$151
April	US$140
May	US$135
June	US$192
July	US$148
August	US$121
September	US$118
October	US$132
November	US$119
December	US$114

What guests think

At Residence Inn by Marriott Houston West/Beltway 8 at Clay Road, guests consistently highlight spacious, quiet rooms, strong cleanliness, and friendly service, making it a reliable choice for families and longer stays.

Multiple reviews note recurring pool problems—cloudy water, closures, or missing amenities—and a few report maintenance or housekeeping lapses. Opinions on the immediate area and nearby dining vary, with some finding limited options or a less appealing neighborhood and others praising access to shops and attractions. Expect comfortable space in a practical base, but check pool status and plan meals.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool conditions were a recurring issue, with cloudy water, occasional closures, and missing amenities; some also noted BBQ grills not working. Parking received positive mentions.

Related guest reviews

8

P

5 Jun 2025

·

Stayed 2 nights

always good here , the pool though has not been well maintained these last 2 trips, i see the maintenance man each day but still the water is cloudy / dirty - it didnt used to be , always crystal clear in the past :(

10

Kristy

25 Jun 2024

·

Stayed 4 nights

Needs more attention to pool services and polices. Maybe not enough staff to accommodate.

4

Mary

15 Aug 2023

·

Stayed 2 nights

Pool was dirty and all BBQ pits were not working

8

Andrew

25 Mar 2025

·

Stayed 4 nights

This is a fairly basic hotel for those looking for a less expensive and longer-term stay. Very few restaurants or eati g options nearby. Room was clean and pleasant enough - limited breakfast options. Parking was great though.

6

BAQAR

2 Feb 2023

·

Stayed 7 nights

Swimming pool out of Order every day just tell us tomorrow inspection will be done and we open the pool but unfortunately I have done full my vacation still pool out of service…. On part of this all is great…

10

Donald

28 Feb 2025

·

Stayed 3 nights

We have stayed here on multiple trips to Houston, great facility and staff

10

Becky

12 Jul 2023

·

Stayed 2 nights

The room was great and the hotel was very nice. Lots of space for breakfast and good options to choose from. The pool was nice, but really over crowded the first night and then too dirty from that to use the next day.

10

Isaiah

5 Jul 2025

·

Stayed 1 night

First Time at this hotel basketball net was missing but other then that Hotel really legit.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness of rooms and common areas is frequently praised. A few guests reported issues like leftover items in a fridge, hair on towels, or an odor on a sofa.

Related guest reviews

6

Toria

28 Oct 2024

·

Stayed 3 nights

When I first arrive into my room, I noticed there was leftover food, tea, and beer in the fridge. I notified the front desk immediately and they did give me the option to change rooms (it was late and I had my 3 year old so I opted out) they attendant assure me the food would be removed the next morning. The next day I came back in the evening, and the food was still there. The manager came up and removed the food herself and also switched my room. The towels had hair in them in both rooms. The ice machine was not working on floor 3. The vending machine was down, so you had to go to the front desk to buy drinks, which isn't unreasonable, but they could only take cash (similar to the vending machine so again, not unreasonable). For a place to just lay your head, it wasn't a terrible experience.

10

Shannel

21 Sept 2025

·

Stayed 1 night

Clean, nice staff I would book again

10

Mohammed

25 Dec 2025

·

Stayed 1 night

Clean spacious room, good breakfast

10

Sarah

4 Jul 2025

·

Stayed 5 nights

Overall, staff and property were great and place was very clean. Only issue was the internet was out majority of the time so no television which made it a bit inconvenient.

10

Kanehiro

30 Apr 2025

·

Stayed 4 nights

The staff were very kind and polite to each customer. The room was very clean and nice.

10

Earlene

22 Sept 2024

·

Stayed 2 nights

The room and property were clean and in a quiet safe area. I definitely would book at this hotel again. Have not been disappointed by Marriott locations yet.

10

Jerry

23 Apr 2024

·

Stayed 1 night

The room was spacious, clean and perfect for what we needed while staying there. The rooms were quiet, and all the staff we encountered were super friendly and helpful. We will definitely be staying here next time we are in town.

10

Joseph

25 Jun 2023

·

Stayed 1 night

Clean

8

Tasha

18 Jun 2024

·

Stayed 10 nights

Property was clean and quiet.

2

Ilham

3 Mar 2024

·

Stayed 5 nights

I travel frequently, around 50-60 times per year, and I stayed at the Residence Inn by Marriott Houston West/Beltway 8 on Clay Rd from February 27, 2024, to March 3, 2024, in Room 138. It was a business trip. From the first day I checked into the hotel until the last day, there was no hot water. My colleague, who was in Room 139 next to mine, also experienced this issue. These rooms are designated for people with special needs, and I'm unsure if the lack of hot water is related to this. Despite informing the reception, the only solution provided was a spray to mask the odor when I discovered my sofa reeked of urine. It was only on the last day when I raised my voice that they offered me the option to shower in a different room. Consequently, this will be my final stay at this location and possibly within the entire Marriott chain in Houston.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, quiet, and comfortable, with layouts and kitchens that work well for families. Some noted minor wear in furniture.

Related guest reviews

10

Edwin Rafael Molina

2 Dec 2024

·

Stayed 7 nights

We stayed at this hotel for family vacations in Houston, it was one of the best decisions of our trip. The hotel it’s located right in the middle of the main attractions and places to go in Houston. The rooms are incredibly nice, bed and room in general comfortable.

10

Donald

29 Jul 2023

·

Stayed 1 night

Clean, quiet, huge room and reasonably priced.

10

Nanele

25 Dec 2022

·

Stayed 19,346 nights

Awesome space for family of 6 💚 loved the kitchen very clean.

10

Rajesh

14 Mar 2024

·

Stayed 13 nights

Healthy breakfast, relaxed environment, bigger and clean rooms with kitchen

10

Marketta

9 Mar 2025

·

Stayed 2 nights

Very clean very comfortable very quiet and peaceful. I will most definitely return.

10

Teresita

4 Aug 2024

·

Stayed 1 night

Great room layout

8

Deborah

8 Sept 2023

·

Stayed 1 night

So great to have two bedrooms! Spotlessly clean, but some furniture is showing wear & tear.

10

Karissa

26 Oct 2025

·

Stayed 2 nights

Great location , great rooms!

10

Dennis

16 Aug 2023

·

Stayed 5 nights

Clean, roomy, and quiet suites with friendly, helpful staff. I would definitely stay here again.

10

Pedro Henrique

2 Oct 2025

·

Stayed 4 nights

Big room e good location.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and efficient. However, some reported slow responses or policy frustrations around early check-in, towel requests, pet fees, and resolving room issues.

Related guest reviews

6

Toria

28 Oct 2024

·

Stayed 3 nights

When I first arrive into my room, I noticed there was leftover food, tea, and beer in the fridge. I notified the front desk immediately and they did give me the option to change rooms (it was late and I had my 3 year old so I opted out) they attendant assure me the food would be removed the next morning. The next day I came back in the evening, and the food was still there. The manager came up and removed the food herself and also switched my room. The towels had hair in them in both rooms. The ice machine was not working on floor 3. The vending machine was down, so you had to go to the front desk to buy drinks, which isn't unreasonable, but they could only take cash (similar to the vending machine so again, not unreasonable). For a place to just lay your head, it wasn't a terrible experience.

10

Shannel

21 Sept 2025

·

Stayed 1 night

Clean, nice staff I would book again

10

Kanehiro

30 Apr 2025

·

Stayed 4 nights

The staff were very kind and polite to each customer. The room was very clean and nice.

10

Elaine

28 Dec 2022

·

Stayed 19,353 nights

Friendly staff welcomed us and checked us in and out quickly and efficiently. Lobby was festive and the room was clean and well kept.

10

Martha

12 Dec 2024

·

Stayed 3 nights

Loved everything about the stay, the room was super clean as well as the rest of the hotel. Staff was very friendly and welcoming!

10

Donald

28 Feb 2025

·

Stayed 3 nights

We have stayed here on multiple trips to Houston, great facility and staff

6

Serhii

23 Dec 2022

·

Stayed 2 nights

Asked for the clean towels for 3 times. For the family for 2 nights they put 2 large towels only. Everything was clean, large rooms.

10

Melanie

6 Mar 2023

·

Stayed 1 night

Clean and convenient. However, I checked in online and never did receive a text letting me know when our room was ready. Arrived at 2:30 and was refused check-in (30 mins early) even though the hotel was nowhere near full. Overall, would still stay.

2

Ilham

3 Mar 2024

·

Stayed 5 nights

I travel frequently, around 50-60 times per year, and I stayed at the Residence Inn by Marriott Houston West/Beltway 8 on Clay Rd from February 27, 2024, to March 3, 2024, in Room 138. It was a business trip. From the first day I checked into the hotel until the last day, there was no hot water. My colleague, who was in Room 139 next to mine, also experienced this issue. These rooms are designated for people with special needs, and I'm unsure if the lack of hot water is related to this. Despite informing the reception, the only solution provided was a spray to mask the odor when I discovered my sofa reeked of urine. It was only on the last day when I raised my voice that they offered me the option to shower in a different room. Consequently, this will be my final stay at this location and possibly within the entire Marriott chain in Houston.

6

Jason

27 Sept 2023

·

Stayed 1 night

I booked a pet friendly hotel on Expedia and when I arrived at the hotel with my small dog, they charged me a $100 non-refundable pet “cleaning” fee. I was not happy, especially for the fact that I am a Titanium Elite Member and my pet is cleaner than most people. The front desk could have cared less that I was a TE member and she wouldn’t let me earn my points since I booked the hotel through Expedia where it looked like I wouldn’t have non-refundable pet depasit.I won’t be staying here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Many found the location convenient for attractions, shopping, and family visits. Others mentioned limited nearby restaurants or felt the immediate area was less appealing.

Related guest reviews

10

Edwin Rafael Molina

2 Dec 2024

·

Stayed 7 nights

We stayed at this hotel for family vacations in Houston, it was one of the best decisions of our trip. The hotel it’s located right in the middle of the main attractions and places to go in Houston. The rooms are incredibly nice, bed and room in general comfortable.

8

Madhuri

11 Mar 2023

·

Stayed 1 night

Property is clean. Surrounding area is not good. I had gone only by the ratings online and when we arrived wished I had researched the area. We drove in late and picked up pizza from a local place which was still open. Breakfast was poor for a Residence inn. The drinking water was super chlorinated, boiled eggs tasted like had been refrigerated several days and the waffles were dry. The scrambled eggs and rest were ok. If you just need to spend a night in transit, it will work. Just figure out the restaurants before you drive in.

8

Andrew

25 Mar 2025

·

Stayed 4 nights

This is a fairly basic hotel for those looking for a less expensive and longer-term stay. Very few restaurants or eati g options nearby. Room was clean and pleasant enough - limited breakfast options. Parking was great though.

10

Earlene

22 Sept 2024

·

Stayed 2 nights

The room and property were clean and in a quiet safe area. I definitely would book at this hotel again. Have not been disappointed by Marriott locations yet.

10

Karissa

26 Oct 2025

·

Stayed 2 nights

Great location , great rooms!

10

Phyllis

3 Sept 2025

·

Stayed 11 nights

Wonderful stay near family. Breakfast included, a real plus for a 10 day stay!

10

James

27 May 2025

·

Stayed 1 night

This hotel impressed me very much. The hotel was clean and startled me with the size and the price I paid. I was completely satisfied with it being near all other stores I wanted to visit. I totally recommend the area and hotel.

10

Pedro Henrique

2 Oct 2025

·

Stayed 4 nights

Big room e good location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and selection. A few guests found it limited or below expectations.

Related guest reviews

10

Pavel

7 Jul 2023

·

Stayed 1 night

Clean room and great breakfast. Comfy beds.

10

Mubaraka

14 Mar 2023

·

Stayed 3 nights

Friendly staff welcoming and breakfast was good as well clean and neat

8

Madhuri

11 Mar 2023

·

Stayed 1 night

Property is clean. Surrounding area is not good. I had gone only by the ratings online and when we arrived wished I had researched the area. We drove in late and picked up pizza from a local place which was still open. Breakfast was poor for a Residence inn. The drinking water was super chlorinated, boiled eggs tasted like had been refrigerated several days and the waffles were dry. The scrambled eggs and rest were ok. If you just need to spend a night in transit, it will work. Just figure out the restaurants before you drive in.

10

Mohammed

25 Dec 2025

·

Stayed 1 night

Clean spacious room, good breakfast

8

Andrew

25 Mar 2025

·

Stayed 4 nights

This is a fairly basic hotel for those looking for a less expensive and longer-term stay. Very few restaurants or eati g options nearby. Room was clean and pleasant enough - limited breakfast options. Parking was great though.

10

Becky

12 Jul 2023

·

Stayed 2 nights

The room was great and the hotel was very nice. Lots of space for breakfast and good options to choose from. The pool was nice, but really over crowded the first night and then too dirty from that to use the next day.

10

Edtricee

25 Sept 2023

·

Stayed 1 night

The entire hotel experience was amazing! The hotel exceeded our expectations. The breakfast served the best food and the staff was so friendly and help.

10

Phyllis

3 Sept 2025

·

Stayed 11 nights

Wonderful stay near family. Breakfast included, a real plus for a 10 day stay!

10

AEL

26 Jun 2023

·

Stayed 6 nights

The hotel is really nice, rooms have a lot of space and are very clean, also good variety for breakfast

10

Oscar

10 Jul 2024

·

Stayed 4 nights

Great staff!! Good food!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $223	3	4 $248	5 $120	6 $120	7 $130
8 $94	9 $247	10	11 $185	12 $110	13 $130	14 $120
15 $94	16 $141	17	18 $168	19 $120	20 $120	21 $130
22 $94	23 $104	24 $104	25 $102	26 $105	27 $120	28 $120
29 $94	30 $145

Residence Inn by Marriott Houston West/Beltway 8 at Clay Road

Prices for Residence Inn by Marriott Houston West/Beltway 8 at Clay Road

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms

Suite, 2 Bedrooms (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom, Corner (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Guest reviews of Residence Inn by Marriott Houston West/Beltway 8 at Clay Road

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Houston West/Beltway 8 at Clay Road

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $153	31 $144