Is parking available at the property?

Free self-parking is available on-site, and it includes off-street parking options. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, wheelchair-accessible registration desk, public washrooms, and limited wheelchair-accessible rooms. There is also a stair-free path to the entrance and wheelchair-accessible parking.

Where is the property located in relation to key landmarks?

The hotel is situated in Columbia's business district, within a 5-minute drive of Riverbanks Zoo and Garden and South Carolina State Museum. It is approximately 3.3 miles from Columbia Metropolitan Convention Center and 3.5 miles from the University of South Carolina.

What are the hotel’s policies regarding children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

Tru By Hilton Columbia Greystone Hotel

Average nightly price at Tru By Hilton Columbia Greystone by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$122
March	US$140
April	US$154
May	US$138
June	US$112
July	US$109
August	US$120
September	US$152
October	US$168
November	US$126
December	US$99

What guests think

At Tru By Hilton Columbia Greystone, reviewers consistently praise very clean spaces and friendly, accommodating staff, noting a modern, lively lobby and convenient access to Riverbanks Zoo, USC, and the interstate.

Breakfast is frequently described as decent to good, though several guests found hot options limited, items running out, or machines (like the pancake maker) out of order. Rooms tend to be small and minimalist with limited in-room amenities (often no microwave or coffee maker), and some report loud HVAC, leaky shower doors, low water pressure, or occasional maintenance issues. Several guests noted few walkable dining options and periodic noise from nearby construction. Expect a budget-friendly stay with streamlined comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern lobby with pool table and games is a highlight, and parking is easy/free; the hotel is pet friendly. Several guests note there is no pool and amenities are otherwise simple.

Related guest reviews

10

Regina

29 Jun 2025

·

Stayed 1 night

This would always be my #1 choice if they had a swimming pool

10

Diane

21 Jul 2025

·

Stayed 1 night

This hotel was a great find! Plenty of parking, friendly and helpful staff, clean rooms, inviting lobby and a great little breakfast.

10

Judy

7 Mar 2025

·

Stayed 1 night

This hotel is in a quiet area and has clean and updated rooms. The parking is free. There is free breakfast but no restaurant on the premises.

6

Melanie

17 Aug 2025

·

Stayed 1 night

Pet friendly but the first room we were put into, we couldn’t even walk in it smelled of pet urine so bad. Didn’t have a pet with us. Lesson learned.

10

Rita

7 Nov 2025

·

Stayed 1 night

The room is super clean. Self parking worked for us. The shower was wonderful

10

Catherine

5 Aug 2024

·

Stayed 3 nights

There are a variety of cool casual & game areas near the front desk.

10

Kurt

13 Mar 2025

·

Stayed 2 nights

Good hotel… not a lot of amenities around it, but convenient to get around to various parts of city

8

Moses

15 May 2024

·

Stayed 2 nights

Hotels seems newly constructed. Lobby is well designed and very contemporary. Breakfast is typical for continental. Rooms are contemporary as well without any carpet . Best window dark shades I’ve seen as they darken the room completely. No drawers just open storage. Not much for restaurants within walking distance other than Waffle House but close to freeway access. Friendly staff who were aware of slow hot water issue. No pool.

10

Chantese

9 Mar 2025

·

Stayed 2 nights

The room was very spacious and clean. The breakfast was pretty good also. I loved that it was a pool table in the lobby!!

10

JAMES

2 Sept 2025

·

Stayed 2 nights

We were pleasantly surprised with this hotel. The staff were friendly and accommodating. The room was definitely on the smaller side but it was clean, comfortable, and functional. The hotel appears to be newer and there is some construction taking place next door, but since I was there during a holiday weekend, there was no construction going on to bother us. There is free coffee available 24/7 and a nice lobby with a big screen TV and pool table. The price was nice, too. We will definitely be back.

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Cleanliness

Reviews consistently report very clean rooms and common areas. A minority mentioned lapses such as hair or crumbs, sticky floors, empty or moldy dispensers, or occasional pests.

Related guest reviews

6

Richard

20 Aug 2024

·

Stayed 1 night

The property is fairly new, staff were very nice. Room was not very clean, floor was sticky and there was a live roach that was present. Breakfast area was very clean and presentable.

10

rana

21 Aug 2025

·

Stayed 1 night

Great location. Clean and safe

8

Jamie

1 Apr 2023

·

Stayed 1 night

The staff was friendly and parking was easy. The free breakfast was nice with standard breakfast options and coffee, which was nice. The pool table and "mini" gym were also nice. Unfortunately, the bathroom was not cleaned very well. We found long hair in the shower and green algae growing along the base of the shower door. The room needed to be swept since we could see crumbs on the floor.

2

Emily

12 Aug 2025

·

Stayed 2 nights

Zero body soap and container was moldy. Hairdryer had wet toilet paper all over it. No coffee on a Sunday morning bc "they ran out".

10

Rita

7 Nov 2025

·

Stayed 1 night

The room is super clean. Self parking worked for us. The shower was wonderful

10

Ramon

21 Aug 2025

·

Stayed 3 nights

We have stayed there five times. Always clean and safe

6

Chasity

30 Jul 2024

·

Stayed 1 night

Room was not clean to good standards. Bed frame with hairs and crumbs and hair left in the shower. Front desk worker was very friendly.

8

Nancy

15 May 2023

·

Stayed 1 night

The negative for me were very visible crumbs left on a counter top in my room, which left me wondering about the cleanliness that I couldn’t see. All else appeared to be fine. I arrived later than expected and had to change and dash to a wedding or would have requested a room change, which I’m sure would have been accommodated as staff was eager to please.

10

Vincent

26 Dec 2025

·

Stayed 1 night

Very clean , nice rooms and a good breakfast

10

TaMiah

18 Dec 2025

·

Stayed 1 night

Room was clean and staff was very nice.

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AI-generated summary based on recent guest reviews

Rooms

Modern, minimalist rooms are comfortable but compact, with limited storage and often no in-room microwave or coffee maker. Some guests reported loud HVAC, leaky shower doors, low water pressure, or other minor maintenance and noise issues.

Related guest reviews

8

Steve

14 Feb 2025

·

Stayed 3 nights

Loved the lobby. The room was quirky but very functional. However, the HVAC was extremely noisy. We had to turn it off at night. The door needs to be adjusted so that the dead bolt can be engaged. Other than that, it was fine.

8

Rafael

22 Sept 2024

·

Stayed 3 nights

They need to fix the shower door has water filtering outside so once you get out of the shower the bathroom is flooded with water

8

SHARON

25 Mar 2024

·

Stayed 3 nights

My stay was for 4 nights. I had a king size bed, the room was small which wasn't a problem. The room was very simple, no microwave, coffee pot or closet. However there were 6 wall hooks and a bar above the small refrigerator with hangers. It was clean and comfortable, and decorated in a cheerful decor. The staff was very friendly. There was a free breakfast which was nice. The shower was large and bright with a glass enclosure. The shower floor was EXTREMELY slippery. There was a grab bar attached to the wall, but I felt I had to hang on for dear life so I wouldn't fall. The shampoo, body wash, and conditioner were in long squeezable tubes attached to the wall of the shower. Because I have severe arthritis in both hands it was very difficult for me to squeeze out the products with only one hand, I had to use both hands, making my fear of falling even worse. The water pressure in the shower was almost a trickle, making it challenging to rinse the shampoo out of my hair.

2

Charles

8 Dec 2024

·

Stayed 1 night

That room was worse than minimalist! No storage, tiny hanging space, no where to out food or anything else, bare floors that were freezing cold. Honestly felt like a prison cell, I hope your designers get a reality check and have to stay in those rooms wow! No coffee machine, no microwave, bare bones. A Hilton product?? What a joke!

8

Shemsi

9 Nov 2025

·

Stayed 1 night

It’s was fine. The staff are super nice. The rooms were small. Very basic. No closet or microwave. I understand that hotels near downtown tend to be cramped and have few amenities. But Charlotte is a bigger city with hotels in this price range with more amenities. Also there are no restaurants nearby, DoorDash had a huge fee, and the snacks available to buy at the hotel will really expensive.

8

shiren

25 Jun 2025

·

Stayed 2 nights

Staff was nice amd helpful. The room was clean and spacious. The only thing that i didn't like was that the AC on the room was too loud and make a weird noise.

8

Denise

25 Aug 2024

·

Stayed 1 night

Great location to USC campus. Clean, no carpet in the room was a plus for me. My only complaint were The Bed Pillows! Not good- to flat. Everything else was fine

8

Seth

26 Nov 2024

·

Stayed 2 nights

Overall a good stay! I would have liked better curtains because the street lights still peeked through at night.

10

Mark

3 Aug 2025

·

Stayed 1 night

Everything about my stay was great. Cleanliness, friendly staff, the pooltable all was good. The downside is the room was way smaller than anticipated for a king suite.

6

Karen

14 Jul 2025

·

Stayed 1 night

The is a budget motel. Our room was clean but spartan. One outlet didn’t work. There were few lights. We were on the first floor where our window faced the sidewalk so we had to pull down the shade for privacy so there was no filtered light

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Service

Service is widely praised as friendly, professional, and responsive with smooth check-in. A few guests experienced absent or slow front-desk coverage and strict early check-in fees.

Related guest reviews

10

Ray

24 Sept 2025

·

Stayed 3 nights

Very friendly staff.

10

Margaret

12 Oct 2024

·

Stayed 1 night

The front desk staff were not always there. Unfortunately, I did see the staff take cigarette breaks out front. I needed to purchase some items, but without anybody attending the front desk I couldn’t.

10

Kimberly

22 Nov 2024

·

Stayed 2 nights

I was here for a swim meet at the university nearby. I have never been to any hotel that the staff was so friendly. From the front desk staff, to housekeeping and maintenance. Rebecca in housekeeping really made us feel at home. We asked for an extra pillow and she went above and beyond bringing us several extra pillows and water and popcorn because she knew we were going to be watching movies. Congratulations on an amazing staff!

6

Radames

8 Oct 2024

·

Stayed 2 nights

Very modern looking. Staff seemed to be arguing loudly with customers present. Housekeeping spilled a bucket of water by the elevator entrance, causing a waterfall inside one of the elevators. The chair in the room was flimsy and broken. Has potential but management needs to supervise better.

6

Santrice

13 Apr 2025

·

Stayed 1 night

Night attendant needs to be more attentive to the registration desk.

10

Tim

14 Mar 2025

·

Stayed 1 night

This hotel has a lot of nice touches that make it a uniquely comfortable experience. The front desk staff was outstanding as well. I was impressed!

10

Eric

3 Oct 2025

·

Stayed 2 nights

Staff super helpful and friendly

10

Justin

30 Jun 2024

·

Stayed 1 night

I waited over 20 mins at the front desk to be checked in. Nobody was working the desk when I got there. Finally after what seems forever a guy came along and checked me in finally.

4

Fenfen

26 Jul 2025

·

Stayed 1 night

The hotel staff did an excellent job with both the breakfast and room cleaning! However, one major inconvenience was that even after 2:30 PM, when rooms were already available, the hotel wouldn't allow us to check in unless we paid a $58 early check-in fee. Instead, we were asked to wait in the lobby.

10

Willie

2 Nov 2025

·

Stayed 2 nights

Checking in was outstanding. The gentleman was very professional and warm. Room was ready and very clean and smelled great. Breakfast was very good. We slept well and enjoyed our room. Staff was very responsive to our questions and requests for additional towels.

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Location

Convenient to Riverbanks Zoo, USC, and major roads, making it practical for city visits. Several reviews noted few walkable dining options and nearby construction or area concerns.

Related guest reviews

8

david

23 Aug 2024

·

Stayed 1 night

Reasonably close to downtown, but cheaper. Newer hotel. Rooms are pretty basic - like a modern dorm room for adults- but clean and nice!

8

Washington Isaac

13 Jan 2025

·

Stayed 2 nights

A great place to stay; conveniently located near the zoo, easy access to the museums, downtown, Five Points, etc.

10

Donna

24 Apr 2025

·

Stayed 2 nights

It is in a convenient location, and close to the freeway. The staff is always friendly and helpful.

10

James

31 Aug 2024

·

Stayed 1 night

Convenient to Colonial Life Center and Riverbank Zoo. Clean, comfortable room - good value

8

Lisa

23 Feb 2024

·

Stayed 2 nights

Hotel was nice but not in a very good part of town.

10

Ann

10 Feb 2025

·

Stayed 2 nights

The property is new and clean. Location is about 10 minutes from USC campus and a quick drive in. Good location without the price of an on-campus hotel.

8

Sally

22 Jul 2025

·

Stayed 2 nights

Nice, pet friendly hotel; however, our room faced construction that was going on nearby and it was sometimes too noisy to sleep.

10

Kurt

13 Mar 2025

·

Stayed 2 nights

Good hotel… not a lot of amenities around it, but convenient to get around to various parts of city

10

michael

14 Jun 2024

·

Stayed 1 night

Hotel is super close to 3 amazing attractions: Riverbanks Zoo & Garden, Saluda Riiverwalk, and downtown museums.

10

kelly

27 Aug 2025

·

Stayed 1 night

Nice, clean rooms and bathrooms with friendly staff and convenient to downtown and U of SC

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is generally good with decent variety, but multiple reviews cite limited hot items, depleted supplies, or machines out of order; there’s no on-site restaurant.

Related guest reviews

8

Jeffrey

6 Dec 2025

·

Stayed 1 night

Friendly staff, clean room / facilities Leaking shower door- not closing properly Pancake maker out of order

10

William

30 Mar 2025

·

Stayed 3 nights

Everything was great. Breakfast needs to be improved in terms of hot options but other than that, everything and everyone was great.

10

Judy

7 Mar 2025

·

Stayed 1 night

This hotel is in a quiet area and has clean and updated rooms. The parking is free. There is free breakfast but no restaurant on the premises.

8

Steve

28 Oct 2024

·

Stayed 2 nights

Loved the cleanliness and great condition everything that I noticed. Room was comfortable. Could use some more internet channels. Only other comments I have: water pressure in shower was pretty low. Breakfast was good but not great. Had scrambled eggs and sausage both days. Pancake machine didn’t seem to be working well.

8

William

15 May 2025

·

Stayed 1 night

The room was quiet and very clean. The breakfast was very good too with many choices. The exterior if the motel was new and well kept.

6

Fred

9 Jul 2024

·

Stayed 1 night

A one night stay while traveling. Nice welcome at the front desk. Breakfast was a total disappointment. Went for breakfast at 8 AM. Food was almost depleted. Employee started bring out more but it was after the pancake mix was empty, no bagels, yogurt, eggs, etc.

6

Brenna

20 Oct 2024

·

Stayed 2 nights

The only staff that was friendly were the ones that checked us in and then out. Breakfast choices were next to none and they ran out an hour before breakfast ended and said they were out and did not refill.

10

Willie

2 Nov 2025

·

Stayed 2 nights

Checking in was outstanding. The gentleman was very professional and warm. Room was ready and very clean and smelled great. Breakfast was very good. We slept well and enjoyed our room. Staff was very responsive to our questions and requests for additional towels.

10

Luella

20 Oct 2025

·

Stayed 1 night

Breakfast was alright, but could have been better.

10

John P

26 Oct 2024

·

Stayed 1 night

Very easy check in and ease of access to the zoo. Clean room and decent breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $160	17 $177
18 $116	19 $113	20 $133	21 $139	22 $129	23 $320	24 $465
25 $102	26 $113	27 $117	28 $119	29 $126	30 $113	31 $112

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $113	3 $113	4 $159	5 $130	6 $401	7 $340
8 $128	9 $113	10 $113	11 $113	12 $113	13 $178	14 $124
15 $98	16 $115	17 $115	18 $115	19 $136	20 $389	21
22 $98	23 $104	24 $102	25 $122	26 $98	27 $110	28 $113
29 $97	30 $114

Tru By Hilton Columbia Greystone

Prices for Tru By Hilton Columbia Greystone

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed

Room, 1 King Bed, Mobility Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Mobility Accessible

Room, 2 Queen Beds

Guest reviews of Tru By Hilton Columbia Greystone

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Columbia Greystone

Prices for upcoming dates