Name: Residence Inn by Marriott Austin - University Area
Address: 1209 E 51st St, Mueller, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$133–US$350 per night
Rating: 8.85

What guests think

At Residence Inn by Marriott Austin - University Area, guests often highlight very friendly front-desk and breakfast staff, spacious apartment-style rooms, and generally clean, comfortable stays in a convenient, quiet location near shopping, restaurants, and Dell Children's Hospital.

Several reviews report limited or inconsistent housekeeping and some maintenance issues such as temperamental showers, malfunctioning TVs, and faulty lights. Breakfast feedback is mixed, with some praising fresh options and variety while others encountered missing or cold items and occasional replenishment gaps. Overall, it's a practical base for the area, with generally positive stays but some inconsistency to be aware of.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Stephen

21 Aug 2023

·

Stayed 3 nights

It was comfortable. Nice breakfast, but a waffle iron would have made it better. Staff was friendly. The slope on the south entrance is pretty steep in places.

6

Paul

8 Apr 2025

·

Stayed 6 nights

Daily housekeeping is not available. I stay 6 nights and room was never cleaned. Front desk says housekeeping is every 3 days and offerd toilet paper and fresh towels. Pool dirty, with green algae and not heated. Breakfast poor. Cold. Or out of most items. I am surprised Marriot puts there name on this one

6

Fiona

5 Dec 2022

·

Stayed 1 night

The room was spacious, well equipped and comfortable, but had a few minor maintenance issues. Lights weren't working and the toilet ran. Although the hotel seemed to be in a nice area, several cars in the hotel parking lot were broken into and items were stolen. My car window was broken despite being parked right in front of the hotel and under a lamppost. The hotel staff were sympathetic and had alerted the Austin police, but were otherwise unconcerned. I did not notice any security cameras in the parking lot. Don't leave any bags or belongings in your car!

10

Tara

6 Feb 2023

·

Stayed 2 nights

If you’re going with your family, particularly if you have a dog, this is a great place to stay. There are good walking paths nearby Starbucks, restaurants etc. Very convenient and a decent enough gym. Wish it had a little bit more but we will definitely be staying there again.

10

Laurajane

4 Sept 2023

·

Stayed 4 nights

We had a great stay. The best/weirdest/favorite part? The elevator was always open and ready for me to head up to my room. Staff was friendly and the area was ideal.

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Cleanliness

Many guests noted clean rooms and common areas, but cleanliness and upkeep are inconsistent. Reports include limited or missed housekeeping, pests in a few rooms, and maintenance problems with A/C, showers, lights, toilets, and TVs.

Related guest reviews

10

Todd

20 Jul 2025

·

Stayed 2 nights

Staff were super friendly. The hotel was updated and very clean. Our room was very spacious and comfortable. We had a wonderful experience.

8

Mark

23 May 2024

·

Stayed 7 nights

While there's always room for improvement, this Hotel always pleases me. The women running the breakfast buffet get an A+ from me. Always fresh food, AMAZING bacon, and a friendly "Good Morning" every day. I stayed a week, and LOVED these women. As for the front desk, Patrick was my favorite. The friendly African-American male spoke TOO LOUDLY and made me feel that my private questions were now the public's business. Otherwise, no complaints with him or the women also working the front desk. My experience with the housekeeping staff was not so great—my room was supposed to be cleaned every other day, but it was only cleaned ONE DAY total. Disappointing!

2

Yanjie

5 Sept 2023

·

Stayed 3 nights

We planned to stay in Residence Inn by Mariott Austin – University Area from September 1 to 4, 2023. After only one-night stay and at the morning of Sept. 2, we found that the bed was full of ants, a terrible experience that shocked us. We immediately quitted the hotel. The terrible hygiene of the hotel made our labor-day weekend completely unpleasant and horrified.

6

Paul

8 Apr 2025

·

Stayed 6 nights

Daily housekeeping is not available. I stay 6 nights and room was never cleaned. Front desk says housekeeping is every 3 days and offerd toilet paper and fresh towels. Pool dirty, with green algae and not heated. Breakfast poor. Cold. Or out of most items. I am surprised Marriot puts there name on this one

10

Claire

25 Aug 2025

·

Stayed 2 nights

Staff was amazing! Clean and upscale!

8

Gary

30 Aug 2024

·

Stayed 1 night

Had to take a 3rd room with a smaller tv screen because the first 2 rooms had tvs that were not working properly. One only had 20 channels and none were local, the other had a non functioning guide button and had to scroll through each channel to see what was playing.

10

Maricruz

18 Aug 2024

·

Stayed 1 night

Loved our stay. It was a cute and clean hotel.

6

Fiona

5 Dec 2022

·

Stayed 1 night

The room was spacious, well equipped and comfortable, but had a few minor maintenance issues. Lights weren't working and the toilet ran. Although the hotel seemed to be in a nice area, several cars in the hotel parking lot were broken into and items were stolen. My car window was broken despite being parked right in front of the hotel and under a lamppost. The hotel staff were sympathetic and had alerted the Austin police, but were otherwise unconcerned. I did not notice any security cameras in the parking lot. Don't leave any bags or belongings in your car!

6

Lidia

1 Oct 2025

·

Stayed 2 nights

First room had an A/C that didn't work after trying to adjust it and the shower temperature could only be super hot or super cold. Moved to a new room where TV remote did't work and shower temperature stayed cold.

10

Rudy

29 Oct 2024

·

Stayed 2 nights

Overall the experience was great although i woke up to a roach falling on my chest. That was unpleasant. The supervisor said she couldnt give me a discount since i paid through expedia.

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Rooms

Guests frequently describe the suites as spacious, apartment-style, and comfortable. A few noted mixed mattress comfort.

Related guest reviews

10

Todd

20 Jul 2025

·

Stayed 2 nights

Staff were super friendly. The hotel was updated and very clean. Our room was very spacious and comfortable. We had a wonderful experience.

8

Richard

3 Sept 2023

·

Stayed 1 night

Nice property Ventilation output too close to beds

8

Mark

4 Apr 2025

·

Stayed 1 night

Hotel room did not have a bathroom door. Front desk finally moved is to a new room

8

David

3 Oct 2023

·

Stayed 3 nights

Set back next to a Home Depot the property is clean, the rooms large and staff nice. Restaurants close early (9pm) so late night nothing to do. Not walkable but not a bad place.

10

Kathleen

26 Jun 2023

·

Stayed 1 night

Very nice- bed wasn’t the most comfortable for me, but my husband loved it. Great location. Solid breakfast

10

William

29 Mar 2025

·

Stayed 3 nights

We loved the stay plenty of room, we will definitely be back.

10

Barbara Wiseheart

9 Apr 2023

·

Stayed 6 nights

Lovely place to stay. Like having an apartment in Austin.

10

Emma Cherry

13 Sept 2025

·

Stayed 2 nights

I would go back to this place. Very neat, spacious and accommodating staffs

10

john

19 Dec 2024

·

Stayed 1 night

Front desk staff were amazing. Nice rooms.

10

Cheryl

21 Oct 2024

·

Stayed 1 night

Overnight stay only - much nicer accommodations than necessary!

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Service

Service is widely praised as friendly and helpful, with many mentions of excellent front-desk teams and easy check-in. A few guests reported communication or responsiveness hiccups.

Related guest reviews

10

Ashley

30 Jun 2025

·

Stayed 2 nights

Walking distance from shopping center, restaurants. Staff was friendly.

10

Todd

20 Jul 2025

·

Stayed 2 nights

Staff were super friendly. The hotel was updated and very clean. Our room was very spacious and comfortable. We had a wonderful experience.

8

Mark

23 May 2024

·

Stayed 7 nights

While there's always room for improvement, this Hotel always pleases me. The women running the breakfast buffet get an A+ from me. Always fresh food, AMAZING bacon, and a friendly "Good Morning" every day. I stayed a week, and LOVED these women. As for the front desk, Patrick was my favorite. The friendly African-American male spoke TOO LOUDLY and made me feel that my private questions were now the public's business. Otherwise, no complaints with him or the women also working the front desk. My experience with the housekeeping staff was not so great—my room was supposed to be cleaned every other day, but it was only cleaned ONE DAY total. Disappointing!

10

Gabriel

4 Aug 2024

·

Stayed 1 night

Outstanding staff

10

Jo

5 Feb 2023

·

Stayed 1 night

Easy check in. Great reception.

10

Claire

25 Aug 2025

·

Stayed 2 nights

Staff was amazing! Clean and upscale!

8

Thomas

28 Dec 2024

·

Stayed 3 nights

Great location and front desk staff. The breakfast, however, lacked plates, eggs, and (a bit later) coffee. Other than that, a great start to the day.

10

john

19 Dec 2024

·

Stayed 1 night

Front desk staff were amazing. Nice rooms.

10

Frederick

24 Feb 2025

·

Front desk staff was uniformly great

10

Rebecca

21 Oct 2024

·

Stayed 1 night

Easy and friendly check-in.

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Location

Location is convenient to shopping, restaurants, and Dell Children's Hospital, with several noting a quiet setting. Some felt it wasn't very walkable and that nearby options were limited late at night.

Related guest reviews

10

Ashley

30 Jun 2025

·

Stayed 2 nights

Walking distance from shopping center, restaurants. Staff was friendly.

10

Carrie

28 Mar 2025

·

Stayed 2 nights

Very convenient to Dell Children's Hospital.

8

David

3 Oct 2023

·

Stayed 3 nights

Set back next to a Home Depot the property is clean, the rooms large and staff nice. Restaurants close early (9pm) so late night nothing to do. Not walkable but not a bad place.

10

Stephen

21 Aug 2023

·

Stayed 3 nights

It was comfortable. Nice breakfast, but a waffle iron would have made it better. Staff was friendly. The slope on the south entrance is pretty steep in places.

10

Wendi

1 Nov 2024

·

Stayed 1 night

Try nice, clean and quiet location

10

Kathleen

26 Jun 2023

·

Stayed 1 night

Very nice- bed wasn’t the most comfortable for me, but my husband loved it. Great location. Solid breakfast

6

Fiona

5 Dec 2022

·

Stayed 1 night

The room was spacious, well equipped and comfortable, but had a few minor maintenance issues. Lights weren't working and the toilet ran. Although the hotel seemed to be in a nice area, several cars in the hotel parking lot were broken into and items were stolen. My car window was broken despite being parked right in front of the hotel and under a lamppost. The hotel staff were sympathetic and had alerted the Austin police, but were otherwise unconcerned. I did not notice any security cameras in the parking lot. Don't leave any bags or belongings in your car!

8

Thomas

28 Dec 2024

·

Stayed 3 nights

Great location and front desk staff. The breakfast, however, lacked plates, eggs, and (a bit later) coffee. Other than that, a great start to the day.

10

Tara

6 Feb 2023

·

Stayed 2 nights

If you’re going with your family, particularly if you have a dog, this is a great place to stay. There are good walking paths nearby Starbucks, restaurants etc. Very convenient and a decent enough gym. Wish it had a little bit more but we will definitely be staying there again.

10

Laurajane

4 Sept 2023

·

Stayed 4 nights

We had a great stay. The best/weirdest/favorite part? The elevator was always open and ready for me to head up to my room. Staff was friendly and the area was ideal.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several guests praised fresh items, variety, and bacon, while others found selections missing or cold and noted replenishment and supply gaps.

Related guest reviews

8

Mark

23 May 2024

·

Stayed 7 nights

While there's always room for improvement, this Hotel always pleases me. The women running the breakfast buffet get an A+ from me. Always fresh food, AMAZING bacon, and a friendly "Good Morning" every day. I stayed a week, and LOVED these women. As for the front desk, Patrick was my favorite. The friendly African-American male spoke TOO LOUDLY and made me feel that my private questions were now the public's business. Otherwise, no complaints with him or the women also working the front desk. My experience with the housekeeping staff was not so great—my room was supposed to be cleaned every other day, but it was only cleaned ONE DAY total. Disappointing!

10

Stephen

21 Aug 2023

·

Stayed 3 nights

It was comfortable. Nice breakfast, but a waffle iron would have made it better. Staff was friendly. The slope on the south entrance is pretty steep in places.

6

Paul

8 Apr 2025

·

Stayed 6 nights

Daily housekeeping is not available. I stay 6 nights and room was never cleaned. Front desk says housekeeping is every 3 days and offerd toilet paper and fresh towels. Pool dirty, with green algae and not heated. Breakfast poor. Cold. Or out of most items. I am surprised Marriot puts there name on this one

10

Kathleen

26 Jun 2023

·

Stayed 1 night

Very nice- bed wasn’t the most comfortable for me, but my husband loved it. Great location. Solid breakfast

10

Lawrence

19 Nov 2023

·

Stayed 3 nights

Enjoyed the variety of items at breakfast

8

Thomas

28 Dec 2024

·

Stayed 3 nights

Great location and front desk staff. The breakfast, however, lacked plates, eggs, and (a bit later) coffee. Other than that, a great start to the day.

10

Nichole

7 Nov 2025

·

Stayed 2 nights

Yes, staff brought out and replaced items fresh as needed

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $209	17 $182	18 $245	19 $275
20 $183	21 $204	22 $227	23 $214	24 $208	25 $241	26 $257
27 $198	28 $216	29 $216	30 $194

Su	Mo	Tu	We	Th	Fr	Sa
				1 $350	2 $169	3 $167
4 $133	5 $223	6 $186	7 $186	8 $157	9 $226	10 $226
11 $138	12 $199	13 $176	14 $177	15 $198	16 $158	17 $248
18 $217	19 $185	20 $179	21 $176	22 $223	23	24
25 $279	26 $151	27 $141	28 $176	29 $157	30 $186	31 $238

Select dates to see prices and availability

About this property

Location

Room options

Suite, 1 Bedroom

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Austin - University Area

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