Home2 Suites by Hilton Columbia Downtown

Room was not cleaned well. Sugar all over kitchen counter and long hairs all over floor. Toilet did not flush well

The room was dirty. I was supposed to check in at 3 o’clock. I didn’t check into my room till about 3:30 4 o’clock the reason because it’s because the room was not vacant ready. Their room was rushed at the bathroom was dirty. The tub was dirty. I called downstairs the front desk and it took them almost 2 hours to bring me new sheets. This was very heartbreaking to see because I’m not from South Carolina. I’m from Washington DC and I was looking for the southern hospitality. I asked to speak to a manager multiple times and was told that the manager is not available he or she went home for the day. I will never seen this Hotel again.

I like the hotel.

I could not check into my room until 7:30pm. No rooms were ready and I had to sit in the lobby and wait until after 7:30pm to check in. The rooms were not clean. I stayed 3 nights and never had room service come at all. I had to go to them to get clean towels and wash cloths. There was never any staff at the front desk. Had to go to the other side of the hotel every time we needed something

Was told upon check-in that there was no hot water