Name: Home2 Suites by Hilton Dallas DeSoto
Address: 1300 E Centre Park Boulevard, DeSoto, Texas, United States of America, DeSoto, Texas, US
Price range: US$128–US$395 per night
Rating: 8.13

What guests think

At Home2 Suites by Hilton Dallas DeSoto, travelers frequently praise friendly staff and clean, spacious rooms with kitchenettes and fridges, while noting a convenient location; however, several reviews report noise from thin walls or nearby highway and intermittent maintenance issues.

Breakfast feedback is mixed, ranging from delicious to limited or cold. Facilities draw both praise and complaints: guests liked the indoor pool, while multiple reviews noted periods when the elevators were out of order. Some reviewers mention housekeeping lapses, worn furnishings, or odors, and a few reported unhelpful service or check-in problems. Expect a generally comfortable, family-friendly stay with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Some guests enjoyed the indoor pool. Multiple reviews also noted periods when the elevators were out of order.

Related guest reviews

10

Nalaencia

2 Mar 2025

·

Stayed 1 night

Breakfast and pool we lovely

6

Robert

11 Sept 2023

·

Stayed 1 night

The property is newer which was nice though the elevators were not working and the AC/Heat unit kept me up all night due to a wining squeaking motor even when turned to low. The staff was pleasant, limited snack options or amenities,

10

Daniel

18 Jul 2025

·

Stayed 3 nights

It was a good stay overall. We love Home2 suites because they’re very family friendly. This one has a indoor swimming pool which my kids really enjoyed.

6

Nikeya

4 Sept 2023

·

Stayed 1 night

Check in wasn't so great with the hotel but I chatted with hotels. Com and they made everything right. The elevators were out of order so we had to take the stairs, the pool was closed, they tub fills up even when you have the shower on.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean. However, several reported lapses such as dirty floors or bathrooms, stained carpets or furniture, unpleasant odors, and occasionally unclean towels.

Related guest reviews

10

Mary

17 Feb 2025

·

Stayed 1 night

Staff very polite. Room very clean

8

Leslie

27 Jun 2025

·

Stayed 1 night

The front desk clerks were very friendly, offering great customer service and a warm welcome. The rooms were nice, but the bathroom had quite a bit of hair on the floor. Other than that, everything was well.

4

Richard

1 Jun 2025

·

Stayed 1 night

Had difficulties with check end... Ended up booking through Expedia at the front counter to save money. Got put in a dirty room. Pool over busy and run with kids birthday party. Think screaming children x50. Hoping to have a good rest of the stay...

2

Philip

19 Sept 2023

·

Stayed 3 nights

Service was awful. Didn’t have enough clean towels to the three nights we stay there. The one night that I did get towels two of the four towels had poop stains on them!!! I have used Hotels.com for years and this is by far the worst hotel I have ever stayed at.

4

Christopher

17 Sept 2024

·

Stayed 2 nights

The floor in our room was filthy. Stained horribly and smelled. I have a lot of kids so I’m not a super picky person when it comes to floors but this was honestly just gross and unacceptable. The pullout mattress felt like springs covered with a sheet, so uncomfortable. The “hot tub” was cold, didn’t work, had a greasy oil all over the top, and dead crickets. I can’t say that I would choose to stay there again.

2

Angela

22 Oct 2023

·

Stayed 1 night

Stains on carpet, rust stains in shower, bed was very uncomfortable. No toilet paper holder in the bathroom. Had a lot of trouble checking in … they didn’t get our reservation from hotels.com then didn’t have the right room …I paid for a suite but got a regular room as that’s all they had left.

10

Amanda

24 Feb 2025

·

Stayed 2 nights

This was a very clean hotel in a good location

10

Mark

28 Jun 2025

·

Stayed 2 nights

Very clean with very nice amenities

10

Bethany

6 Apr 2025

·

Stayed 1 night

Excellent breakfast, comfy and clean beds

2

Icy

27 Apr 2025

·

Stayed 2 nights

I would never recommend this hotel. It is old and in poor condition. You are greeted with peeling paint in the entryway before crossing the threshold. It smells in both the lobby and in the rooms. Sofa in room was stained and torn. Tub was rusty. Asked for another room and was told there were none. Generally unhelpful staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as spacious and comfortable with kitchenettes and large fridges/freezers, though some guests found beds uncomfortable. Noise from thin walls, highway-facing rooms, or HVAC units is a recurring issue, and a few noted worn furnishings.

Related guest reviews

6

Carole

22 Apr 2024

·

Stayed 1 night

Unfortunately our room was facing the highway So between weak insulation and noisy AC/ heat unit it was not a very quiet night

8

Shellwyn

6 Jun 2025

·

Stayed 1 night

I am always happy to stay at an home 2 hotel. The only complaint i had was that when it was my husband's and our bedtime the people upstairs above us was running as if they wete herding cattle.

10

Patreze

16 Dec 2025

·

Stayed 2 nights

Awesome room, staff, food and overall experience

8

Joi

30 Nov 2022

·

Stayed 19,325 nights

I loved the kitchenette

8

Rochelle

17 Aug 2025

·

Stayed 2 nights

I finally understand the meaning of a continental breakfast. It was all good no real complaints at all. There was plenty of safe parking. Breakfast hot coffee a great shower. I love the mid sized refrigerator and freezer.

10

Amber

27 Dec 2024

·

Stayed 2 nights

Our stay was great here. The room was spacious with a refrigerator and freezer that was bigger than expected! That was much needed because we were there for Christmas and had some food items we weren’t sure we’d have room to store. The only downside of the hotel was the breakfast food was cold. Maybe putting a microwave in that area would solve the problem. And the water for making tea or hot chocolate was always cold as well.

10

LeParrise

13 Dec 2024

·

Stayed 2 nights

It was nice. I've stayed here twice but i recommend if you can afford 2 rooms to get them. The walls are thin and there were around 10 teenage girls in the next room that kept us up

8

Jaqulynn

10 Nov 2024

·

Stayed 1 night

The beds weren’t very comfortable but it’s extremely nice and well cleaned

4

Liza

4 Dec 2023

·

Stayed 2 nights

Photos displayed for this hotel was not what was published for this Hotel. In the room, the couch was torn. TV did not have but basic tv that swivel to barely able to view from the bed. Patio with burning fire area did not look like what was shown in the photos and was located in front of the building with no privacy and/or comfortable lawn sitting. The patio in the back had metal sitting and grill. I guess my complaint is that photos did not match what was supposed to be for my comfort during my weekend trip. Was a bit disappointing is all.

2

Icy

27 Apr 2025

·

Stayed 2 nights

I would never recommend this hotel. It is old and in poor condition. You are greeted with peeling paint in the entryway before crossing the threshold. It smells in both the lobby and in the rooms. Sofa in room was stained and torn. Tub was rusty. Asked for another room and was told there were none. Generally unhelpful staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Front-desk staff are frequently praised as friendly, attentive, and helpful. Still, some guests faced difficult check-ins, unhelpful responses, or trouble getting clean towels.

Related guest reviews

10

Chasity

31 Dec 2025

·

Stayed 1 night

Staff was top tier!!!

10

Javier

6 Jan 2024

·

Stayed 1 night

We only stayed 1 night. Everything was good and the room was clean. Jamason was friendly ar the front desk.

10

Airis

15 Sept 2025

·

Stayed 1 night

Ms. Shelia was a great Host and very friendly frint desk. She went above and beyond

4

Richard

1 Jun 2025

·

Stayed 1 night

Had difficulties with check end... Ended up booking through Expedia at the front counter to save money. Got put in a dirty room. Pool over busy and run with kids birthday party. Think screaming children x50. Hoping to have a good rest of the stay...

2

Philip

19 Sept 2023

·

Stayed 3 nights

Service was awful. Didn’t have enough clean towels to the three nights we stay there. The one night that I did get towels two of the four towels had poop stains on them!!! I have used Hotels.com for years and this is by far the worst hotel I have ever stayed at.

4

Ashley

2 Mar 2024

·

Stayed 1 night

Hotel staff was rude, called front desk and they kept hanging up. Wouldn’t help me carry a playpen for my baby when I told them I had a bad shoulder, wouldn’t bring up extra towels, toilet paper holder was broken in bathroom, dish soap in room was used. Blind was broken.

10

Alonda

30 May 2024

·

Stayed 1 night

Ruby was amazing. She checked me in and checked me out. One of the worst days of my life she turned around and made amazing just by doing her job with the confidence and smile that was just naturally Ruby. Give her seven raises and all the awards. She was a healing presence that day.

10

Kiameshea

11 Mar 2024

·

Stayed 2 nights

The staff was so very attentive and friendly. The hotel was absolutely beautiful

10

Mary

9 Nov 2024

·

Stayed 1 night

Friendly staff

10

maria

1 Sept 2024

·

Stayed 1 night

Great customer service

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is generally considered convenient, near the highway and easy to access, with some noting quiet grounds. Highway proximity can contribute to traffic noise for certain rooms.

Related guest reviews

2

Mary

4 Aug 2024

·

Stayed 1 night

Tried to cancel my reservation within 30 minutes of reservation. The property was too far from where I needed to be. Hotels.com and the property refused to refund the reservation. Will not use hotels.com again

6

Carole

22 Apr 2024

·

Stayed 1 night

Unfortunately our room was facing the highway So between weak insulation and noisy AC/ heat unit it was not a very quiet night

10

Gustavo

10 Apr 2024

·

Stayed 1 night

Very clean, comfortable, and convenient location. I really enjoyed staying here, definitely this will be the place I stay at when I come back to the area!

10

Richard

22 Sept 2024

·

Stayed 2 nights

Amazing location, atmosphere and everyone was helpful and polite.

10

Ken

16 Dec 2023

·

Stayed 1 night

Very kind staff, quiet grounds and clean.

10

Amanda

24 Feb 2025

·

Stayed 2 nights

This was a very clean hotel in a good location

6

Sherri

2 Jan 2023

·

Stayed 19,354 nights

It was convenient to highway. Very noisy.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are mixed: several guests enjoyed the offerings, but others found items tasteless or cold.

Related guest reviews

8

Dawn

31 Jul 2025

·

Stayed 1 night

Everything was great except the breakfast. The food looked fake and had no taste to It.

10

Nalaencia

2 Mar 2025

·

Stayed 1 night

Breakfast and pool we lovely

10

Patreze

16 Dec 2025

·

Stayed 2 nights

Awesome room, staff, food and overall experience

10

Kendra

30 Nov 2025

·

Stayed 4 nights

It was really nice. The room was very cozy. The food was delicious. The air went out on the last night.

4

Sheena

7 Jan 2025

·

Stayed 2 nights

It was 7:50 there was no grits when we ask about the grits we were told breakfast was going to be ended soon, they had a hour left. No eggs and no meat they said that the truck wasn’t not going to come until Thursday, that’s one of the reasons I stay at hotel with breakfast, they could have went to the store to get some because some people pay for breakfast and I stayed two days and both days they didn’t have meat or eggs, the had oats meal the next day and you could stand a spoon in it very unsatisfied,

8

Rochelle

17 Aug 2025

·

Stayed 2 nights

I finally understand the meaning of a continental breakfast. It was all good no real complaints at all. There was plenty of safe parking. Breakfast hot coffee a great shower. I love the mid sized refrigerator and freezer.

10

Amber

27 Dec 2024

·

Stayed 2 nights

Our stay was great here. The room was spacious with a refrigerator and freezer that was bigger than expected! That was much needed because we were there for Christmas and had some food items we weren’t sure we’d have room to store. The only downside of the hotel was the breakfast food was cold. Maybe putting a microwave in that area would solve the problem. And the water for making tea or hot chocolate was always cold as well.

10

Bethany

6 Apr 2025

·

Stayed 1 night

Excellent breakfast, comfy and clean beds

10

Karisha

3 Oct 2022

·

Stayed 1 night

Everytime i come we enjoy our stay, staff is very friendly, rooms are clean and breakfast was delicious.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$158
February	US$151
March	US$176
April	US$175
May	US$186
June	US$294
July	US$228
August	US$147
September	US$156
October	US$164
November	US$153
December	US$158

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10 $194	11 $176	12 $154
13 $131	14 $207	15 $274	16 $273	17 $229	18 $200	19 $183
20 $128	21 $291	22 $388	23 $386	24 $349	25 $277	26 $335
27 $130	28 $320	29 $382	30 $388

Su	Mo	Tu	We	Th	Fr	Sa
				1 $262	2 $143	3 $180
4 $136	5 $262	6 $388	7 $260	8 $340	9 $312	10 $395
11	12 $366	13 $234	14	15	16	17
18 $192	19 $186	20 $232	21 $228	22 $180	23 $161	24 $248
25 $147	26 $220	27 $259	28 $208	29 $178	30 $148	31 $148

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Dallas DeSoto

Have a question?

Prices for upcoming dates