Il Cipresso Home Tower QK Costa 58

My only issue with this place is lack of any communication and access . We booked this property early on and received terrible instructions , the link to enter passports didn’t work , the phone number was NOT CORRECT , the messages to property were not answered ! We spent 3 days on Expedia trying to get a hold of the property as they needed our passports for check in ! We almost cancelled as we couldn’t reach anyone . Then finally we got the right number but the phone connection was bad , then we had to connect on what’s up Finally when we arrived , one of the beds had no linens , which is not an issue as this was quickly resolved However there was the issue of getting to this property - WARNING - property on a huge narrow hill , our taxi van could not get there as construction blocked the way . We had to haul 4 suitcases up cobblestones and then down again , that was a nightmare as one of the wheels on our luggage was not up to task . Elderly people should not attempt this hill with luggage unless they want to end up in emergency room Also Property has a useless elevator that only goes one flight and narrow steep stairs … The view was amazing but lack of communication really was an issue . Also on last day the city turned off our water while one of us was mid shower If you are fit , and don’t care about stairs and other inconveniences then you will love this place

Was a little challenging logging into the WiFi on the front end but went pretty smooth after that. Stairs could Be described better so those who can’t tell from The picture how steep they are might need to reconsider.

Un appartement unique, magnifiquement décoré, propre, confortable, une magnifique vue sur les attractions de la ville et pleines de petites attentions! Idéalement situé pour visiter Florence à pied. Les seules considérations sont les marches pour grimper les valises à l’étage et le stationnement qui n’est pas très loin, mais qui oblige à manœuvrer dans des rues étroites. Mais, si ce n’est pas un enjeu pour vous, n’hésitez pas un seul instant!

The apartment was very clean and very well presented like a 3-4 star hotel. However, this is not for someone with a lot of luggage. our room is on the third floor. The elevator, which takes 1 minute, seemed like forever, to get to the 2nd floor, stops there. You have to carry all your luggage to the third floor. Very in convenient! The road leading to the apartment has a very narrow road. Not for anyone that hasn’t driven the narrow streets of Italy. They don’t seem to have any standards when it comes to roads. You have to go to a parking garage at the bottom of the narrow road for parking unless you get lucky to find an empty spot on the same narrow road. Very inconvenient to carry 50 Lb luggage's on a sloping road. Overall, unless you’re staying here with only a 20 lb hand carry luggage and not driving a car, I would not recommend this place.

Está ubicado en una loma de calle estrecha que dificulta la movilidad para personas mayores, tienen el ascensor más lento del mundo, para subir dos pisos se demora 10 minutos y dejo nos encerrada en el a mi y a mi mama de 87 años por media hora, el apartamento es bonito y cómodo

Hotel is nice, clean and in very good location. Just one thing you have to consider, hotel is located on the hill. It was hard for us for get there during our stay...I would advise you to check street view in Google map for this hotel.

This is a great place to stay when in Florence! The hotel is exquisitely decorated, location is unbearable and the room was very comfortable and spacious. The amenities supplied by the hotel are similar to those of a 5 star hotel. The only negative is that if you drive a car, to locate the hotel is not as straight forward and there is no parking nearby. There are garages nearby but you have to reserve in advance and in our case, had to look for one farther away since the one nearby was fully booked. Definitely a gem that I highly recommend for your stay in Florence. Enjoy!

Great location, awesome views. Only issue is the access by car and the limited parking options.

Please read the full review. The property is very nice, clean, and very well maintained. The rooms are very small. It’s not for 4 people unless you are traveling with kids younger than 10 yo. Also the bathroom is very very small. Very hard to take shower. This place is for people who are younger than 50, bcoz the terrain is uphill, taxis don’t go to this area so you have to walk about 200 meters with your luggage(s). If you have joint problems, or heart condition then do not book this property bcoz it does require lot of cardio for sure.

The room was comfortable and clean. Host was communicative and friendly. Don’t try to park on that street, it’s incredibly narrow and difficult to navigate at the bottom of the hill.

Great location for a city break in Florence. Spotlessly clean and well equipped apartment. Although booked with self checkin, this faceless approach is shown wanting when small issues arise, especially with language barriers. Overall great place and we had a great stay! The housekeeping team were truly helpful.

Great location. Clean room and excellent service.

Amazing view, place was absolutely spotless, Tastefully appointed and furnished, excellent location in walking distance to dining and shopping. Will definitely stay here again!

Studio très agréable ,très bien placé, très bien équipé et très propre À recommander

Property was charming, well appointed and extremely clean. Communication was helpful. Nighttime view was spectacular.

The property is eloquently furnished, clean and in a great location to all of the historical sites, easy walking distant.

Love the view from Florencia, the cleaning and housekeeping service the best, the building look like a castle, perfect for our family of 4, see you when we be back

Perfectly located to all sights, restaurants and shopping. Very comfortable and extremely clean. Wonderful, thoughtful amenities presented with a decorative flair. I will definitely be staying in this lovely hotel on any return trip to Florence. The only issue was the check-in. I was told that they did not have my reservation several times to finally only receiving a call back stating that they found my reservation. They kindly rectified their error by offering me a free laundry service. They were very effusive in their apology regarding their oversight. Despite this, the hotel is really lovely and a perfect place to stay for exploring Florence. My only recommendation would be is to verify your reservation 1 day before arrival.

The housekeeping is excellent because the floor was very clean (usually hotel floors are not clean). The location is also good, but be warned that it is on a steep hill and the cobbled street is difficult to navigate with luggage (the taxi driver did not want to driver down the street). The room I had on the ground floor was dark and slightly damp. The main issue at the hotel is that there is no one on-site to help with questions, and using WhatsApp only works during office hours. The staff on WhatsApp also seem slightly unprofessional when answering questions.

Very clean and beautiful with a great view. Always replied when we had questions and was quick. Highly recommend

Beautiful suite with one surreal view in almost every window and valcony door of the Florence city.

Very good communication and incredible attention to detail and amenities for guests except for on incredibly important detail. The bed was absolutely awful. You could feel the springs poking through the bed. My husband slept on top of the comforter just to have some additional padding. I travel expensively in Europe for work and pleasure and this was the worst bed I have experienced.

Wow, what a find! My family wanted to buy the apartment and move in. It isn't the easiest property to navigate to but the apartments are incredible! We fully length windows that opened to a view of the Arno, Duomo and all other sights you would want to see. We had that view from windows throughout the property on each level. The rooms were spacious and very well decorated. Loved having the kitchen and sitting area with fireplace. Could not have been more pleased with the property.

Fabulous room! Better and bigger in real life than on the pictures.

We really loved our apartment and the communication with hosts was excellent. Grrat instructions for everything too! It is up a steep hill which was fine for us (even in 38 degrees!!) Our only negative was noise from other apartments lots of scraping of chairs and noise very early in the morning. Would however recommend and come back again.

I enjoyed my 3 night stay at this property. The room was spacious and had plenty of closet space. It was nice to have a kitchen and dining area in the room. I wished it had a shared rooftop terrace though.

Railing on stairs and second floor has large openings that kids can walk through and fall.

We had a great stay and appreciated the staff, location, and cleanliness of the hotel. Our only negative was that the mattress was incredibly firm and uncomfortable. Otherwise we really enjoyed our stay!

The housekeeping is excellent because the floor was very clean (usually hotel floors are not clean). The location is also good, but be warned that it is on a steep hill and the cobbled street is difficult to navigate with luggage (the taxi driver did not want to driver down the street). The room I had on the ground floor was dark and slightly damp. The main issue at the hotel is that there is no one on-site to help with questions, and using WhatsApp only works during office hours. The staff on WhatsApp also seem slightly unprofessional when answering questions.

The railings on the stairs and up stairs have wide opening that a child a easily walk through and fall

Absolutely wonderful and very kind staff. They even let us to check in very early. They did their best to present Italian culture.

Great location for a city break in Florence. Spotlessly clean and well equipped apartment. Although booked with self checkin, this faceless approach is shown wanting when small issues arise, especially with language barriers. Overall great place and we had a great stay! The housekeeping team were truly helpful.

My only issue with this place is lack of any communication and access . We booked this property early on and received terrible instructions , the link to enter passports didn’t work , the phone number was NOT CORRECT , the messages to property were not answered ! We spent 3 days on Expedia trying to get a hold of the property as they needed our passports for check in ! We almost cancelled as we couldn’t reach anyone . Then finally we got the right number but the phone connection was bad , then we had to connect on what’s up Finally when we arrived , one of the beds had no linens , which is not an issue as this was quickly resolved However there was the issue of getting to this property - WARNING - property on a huge narrow hill , our taxi van could not get there as construction blocked the way . We had to haul 4 suitcases up cobblestones and then down again , that was a nightmare as one of the wheels on our luggage was not up to task . Elderly people should not attempt this hill with luggage unless they want to end up in emergency room Also Property has a useless elevator that only goes one flight and narrow steep stairs … The view was amazing but lack of communication really was an issue . Also on last day the city turned off our water while one of us was mid shower If you are fit , and don’t care about stairs and other inconveniences then you will love this place

Great for families and really responsive staff. Close proximity to city center and yet peaceful.

Well maintained property. Easy access to remote concierge. Instructions for check-in and use of appliances in the unit were well laid out in an email prior to arrival. Whole unit was very clean including new shower with amazing water pressure!! Short walk to Ponte Vecchio Bridge/Shops.

Excellent communication. The hotel is stunning. So clean and tidy with attention to every detail. Not one thing I’d change! We had a wonderful stay.

Excellent communication and process. Smooth check in and check out. Clean rooms. Neat property. One thing they should mention is that the access to the property is quite inclined and will be a steep walk for people with luggage. Secondly, since the reception is virtual, it closes at 7.30PM and then becomes difficult to approach for any services required. It was an excellent experience otherwise and will definitely want to stay here again.

Excellent property. The only issue I had trouble paying city taxes due to everything being remote no concierge. I tried multiple times to pay over WhatsApp.

Perfectly located to all sights, restaurants and shopping. Very comfortable and extremely clean. Wonderful, thoughtful amenities presented with a decorative flair. I will definitely be staying in this lovely hotel on any return trip to Florence. The only issue was the check-in. I was told that they did not have my reservation several times to finally only receiving a call back stating that they found my reservation. They kindly rectified their error by offering me a free laundry service. They were very effusive in their apology regarding their oversight. Despite this, the hotel is really lovely and a perfect place to stay for exploring Florence. My only recommendation would be is to verify your reservation 1 day before arrival.

The housekeeping is excellent because the floor was very clean (usually hotel floors are not clean). The location is also good, but be warned that it is on a steep hill and the cobbled street is difficult to navigate with luggage (the taxi driver did not want to driver down the street). The room I had on the ground floor was dark and slightly damp. The main issue at the hotel is that there is no one on-site to help with questions, and using WhatsApp only works during office hours. The staff on WhatsApp also seem slightly unprofessional when answering questions.

We had a good stay. The place was clean but the microwave oven was not working and they never fixed it. The walk up the hill to the property is not for older people. If you are coming into Florence, I suggest you hire a cab bcuz it’s a looong 20+ minute walk from the train station.

The property was wonderful, decorated beautifully and well stocked. We loved the neighborhood it was located in. It was uphill, but the views were worth it.

This is a lovely property within walking distance of various attractions. It is approximately a 25-minute walk from the Firenze train station.

This was a great quiet place within 2-3 min walk to Ponte Vecchio, grocery, food, and gelato. Right in the heart of things but still quiet.

It is very nice and we felt very safe and enjoyed .It’s right in the middle of everything.We had daily breakfast that was delightful

Hotel is nice, clean and in very good location. Just one thing you have to consider, hotel is located on the hill. It was hard for us for get there during our stay...I would advise you to check street view in Google map for this hotel.

This is a great place to stay when in Florence! The hotel is exquisitely decorated, location is unbearable and the room was very comfortable and spacious. The amenities supplied by the hotel are similar to those of a 5 star hotel. The only negative is that if you drive a car, to locate the hotel is not as straight forward and there is no parking nearby. There are garages nearby but you have to reserve in advance and in our case, had to look for one farther away since the one nearby was fully booked. Definitely a gem that I highly recommend for your stay in Florence. Enjoy!

Please read the full review. The property is very nice, clean, and very well maintained. The rooms are very small. It’s not for 4 people unless you are traveling with kids younger than 10 yo. Also the bathroom is very very small. Very hard to take shower. This place is for people who are younger than 50, bcoz the terrain is uphill, taxis don’t go to this area so you have to walk about 200 meters with your luggage(s). If you have joint problems, or heart condition then do not book this property bcoz it does require lot of cardio for sure.

BIEN PLACE

Amazing view. Everything is on walking distance. Train station also 15 minutes walk

Flott opphold i flott atmosfære. Den koseligste frokosten med hyggelig betjening:)

Quite simply spectacular! Location is amazing, decor is great, the apartment is comfortable, breakfast is tasty with a great range. Ever detail is well looked after.

It is very nice and we felt very safe and enjoyed .It’s right in the middle of everything.We had daily breakfast that was delightful

Beautiful, spacious, comfortable rooms. Great location down a quiet street but close enough to everything. Breakfast every morning was beautifully served and delicious. Highly recommend

This apartment tower was excellent. The location is great for us. Fair warning to those who wish to walk around, it is on a rather steep hill. This was no challenge for us, we rather enjoy the exercise. The apartment was the perfect size, bed very comfortable, AC worked great, breakfast and service was excellent. There is laundry service on-site, not self serve so allow a few days to get this done. I would highly recommend this place for couples that do not mind a short uphill stroll.

A fabulous place to stay in Florence. The attention to detail and the size of the space are big pluses. It is more like an apartment including a small fully equipped kitchenette. The property manager has thought of everything, including a very detailed booklet about how to access the building and room as well as detailed instructions for all appliances. It is a climb uphill to get to it but there are various ways of achieving the uphill climb from walking up the gradually increasing incline to climbing many steps and/or a combination of both. It is in the Oltrarno up one of the streets just to the left of the Ponte Vecchio. Breakfast is included and served in a small sitting room. They are still practicing some CoVid regulations so you need to book a time for breakfast everyday as you will be the only people in the room at that time. Even though there is a front desk and lobby, concierge service is all virtual or by intercom, which links to a person somewhere offsite. Some of these things may change once CoVid protocols begin to lighten up. Great if you like being self-sufficient. There is a housekeeper and cleaning person around mostly in the mornings. Overall a spectacular place to stay. After a day you will feel like a local. Downside:I had booked a room with a balcony and view of the city and there was some mix up and we got a view of the street & no balcony. Still spectacular. Visit the pottery shop next door and tell Emma that Andrew & Ken from NYC sent you there.

We stayed here last year for the first time and loved it so much that we went back and this time got a room with a spectacular view of the city. Room had one and a half baths on two floors with a sleeping loft and a small bedroom for one person off to the side, a very nice small kitchen and plenty of closet space. It is on a hill and in a tower so it is not for people who have trouble climbing steps or walking up hill. Even though breakfast is served every morning you need to book a time because the room is only big enough for one party at a time. However you can take it to your room if you like. Concierge service is all by phone and they were very responsive whenever I had to call them. It is more like an apartment with Hotel services. The attention to detail is over the top with an explicit booklet of all you need to have a spectacular stay at this hotel and in Firenze. All the rooms have incredible views, even the bathroom. We would definitely go back. A big shout out to Elisabeta, who prepared the breakfast every morning and was overall "molto gentile"

Really nice apartment. Great bed/linens. Lovely breakfast. Beat location on other side of the Arno. The street is very steep but was not a problem for us.

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