Name: Homewood Suites by Hilton Houston NW at Beltway 8, TX
Address: 8950 Fallbrook Dr, North Houston Gardens, Houston, Texas, United States of America, Houston, Harris County, US
Price range: US$97–US$218 per night
Rating: 8.63

What guests think

At Homewood Suites by Hilton Houston NW at Beltway 8, TX, travelers highlight comfortable suite-style rooms, convenient highway access, and generally smooth stays, while some also mention occasional maintenance or reservation problems.

Cleanliness feedback varies widely, with some noting very clean rooms and others reporting pests, stained linens, unpleasant odors, or stuffy-smelling hallways. Service is often described as friendly and helpful, though a few guests experienced slow or unhelpful responses and room-type or reservation mishandling. Breakfast receives mixed feedback across reviews. Best for travelers prioritizing space and convenience over guaranteed consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Erik

6 Mar 2023

·

Stayed 1 night

Good hotel , walked out side next morning to see car’s windows broken

10

Rocio

15 Jun 2025

·

Stayed 1 night

Excellent customer service and the facility itself was great. Front desk lady amazing!! Definitely we would stay there again.

10

Nicolle

30 Nov 2024

·

Stayed 2 nights

Loved this place I was able to cook the kitchen has everything also did my laundry here! Great hotel and awesome staff

10

kayla

20 Jun 2023

·

Stayed 3 nights

Everything was great !!! The pool was clean , relaxing and stays open late. End your hotel search NOW !

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Cleanliness

Feedback is mixed: many guests found rooms very clean, while others reported pests, stained or hairy linens, mildew or odd odors, and stuffy hallways. A few mention serious issues like fleas.

Related guest reviews

4

Jeanetta

6 Oct 2025

·

Stayed 1 night

The staff was amazing. Super friendly and kind. It was the room, the bed and shower specifically, which in my opinion, are two of the most important things about a stay. The headboard had a terrible smell about it that I can’t even describe. The headboard has an upholstery layer on it and that smelled so bad, you automatically know that it is unclean. It smelt like old dirty diapers in a dryer on full spin mixed with gym shoes. My wife and I kept smelling ourselves to make sure it wasn’t us that smelt that bad. We slept on the opposite end of the bed to avoid the smell. Even the pillows smelled like trash can. And to make matters worst, while my wife was showering, the water cut off. Like, completely stopped. And never came back on. So that’s that. I don’t think I’d ever stay there again, but the staff has my respect. Both employees we encountered were super helpful and kind.

10

Denise

14 Aug 2025

·

Stayed 7 nights

Staff was very nice & property was kept clean and smelling good

10

Adam

21 Jan 2025

·

Stayed 5 nights

Decent breakfast, clean hotel, and helpful staff

4

Alicia

3 Aug 2023

·

Stayed 7 nights

Our room was infested with fleas. There were no other rooms available so I left covered in bites. I was given a discount and allowed to check out early. I asked for my sheets to be changed and was told there were 90 other rooms to clean so I asked for sheets and changed them myself trying to alleviate being bit by fleas. It was a packed hotel and LOUD. It smelled like mildew and cigars down our hallway. Won’t be staying again.

4

Teena

27 Apr 2024

·

Stayed 3 nights

Service was Very poor… room was not cleaned even… Broke glass and nobody was able to come and help clean up. I was asked to come to the front desk get the broom and the mop myself to do the cleanup and I was staying with two little kids… Not expected from a brand name like Hilton.

10

Leny

27 Oct 2025

·

Stayed 2 nights

The stay was great, the staff was nice but I did find a candy or bug dead in the couch bed.

4

Reba

27 Jul 2023

·

Stayed 1 night

We found a blood stain on the sheets & pillow on one of the beds. That was very upsetting to see, especially after we checked in at 1am and we were all very tired and ready to sleep in clean, comfortable beds. Because of this, we did not enjoy our stay. There was also loose hair on the floor of the bathroom. We saw a roach in the hallway first thing upon entering the building. The hallways were stuffy, and had a strange smell. Our room also never cooled off to a comfortable temperature while we were there. The employees at the front desk were friendly, but I would not stay at this hotel again.

4

Trent

5 May 2024

·

Stayed 1 night

My boyfriend went downstairs to get me breakfast and when I went to sit back on the bed a cockroach was on the pillow, that night when I was sleeping I felt something crawl on me but Inthough was just a strand of my hair so I went to swipe it off and it didn’t feel like a strand of hair but a bug. I was going to dismiss it until that morning when I saw it! Also the pillows smelled like mildew as if they weren’t was or dried properly!

10

kenney

3 Mar 2023

·

Stayed 1 night

Extreme cleanliness. Upscale room amenities. I don't know if you can buy it but Homewood suites has the best smelling hand soap ( Zero brand ).

10

katrina

31 Mar 2025

·

Stayed 2 nights

My room was extremely clean and bed was very comfortable. I slept well in the bed. I would highly recommend this hotel.

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Rooms

Suite-style rooms with kitchens and comfortable beds are appreciated, and some guests note quiet stays. However, there are reports of water shutting off, AC not cooling, broken tiles, and occasional noise.

Related guest reviews

4

Jeanetta

6 Oct 2025

·

Stayed 1 night

The staff was amazing. Super friendly and kind. It was the room, the bed and shower specifically, which in my opinion, are two of the most important things about a stay. The headboard had a terrible smell about it that I can’t even describe. The headboard has an upholstery layer on it and that smelled so bad, you automatically know that it is unclean. It smelt like old dirty diapers in a dryer on full spin mixed with gym shoes. My wife and I kept smelling ourselves to make sure it wasn’t us that smelt that bad. We slept on the opposite end of the bed to avoid the smell. Even the pillows smelled like trash can. And to make matters worst, while my wife was showering, the water cut off. Like, completely stopped. And never came back on. So that’s that. I don’t think I’d ever stay there again, but the staff has my respect. Both employees we encountered were super helpful and kind.

10

Bionca

25 Mar 2024

·

Stayed 2 nights

Love the room. Easy check out - just drop the keys and go.

4

Alicia

3 Aug 2023

·

Stayed 7 nights

Our room was infested with fleas. There were no other rooms available so I left covered in bites. I was given a discount and allowed to check out early. I asked for my sheets to be changed and was told there were 90 other rooms to clean so I asked for sheets and changed them myself trying to alleviate being bit by fleas. It was a packed hotel and LOUD. It smelled like mildew and cigars down our hallway. Won’t be staying again.

4

Kimberly

10 Jan 2023

·

Stayed 19,365 nights

Very disappointed with the breakfast provided. The potatoes seemed microwaved, the eggs were mushy, and there was not much. The waffle iron was put up so that was not available as well as bacon pictured. There was a cold bar with no yogurt, cream cheese but no bagels. For some strange reason the breakfast attendant refused to put out coffee lids so you’d have to ask for a lid. Plus the coffee was flavorless. Have been to cheaper hotels with better breakfast. The linen in the room had hairs and stains. Loved the floor plan and the room amenities like a full sized fridge. Decent neighborhood. Personally would not stay at this location again.

10

Joseph

27 Mar 2025

·

Stayed 1 night

This hotel was close to the highway and where we were for a conference. The hotel was clean, comfortable, and quiet.

4

Reba

27 Jul 2023

·

Stayed 1 night

We found a blood stain on the sheets & pillow on one of the beds. That was very upsetting to see, especially after we checked in at 1am and we were all very tired and ready to sleep in clean, comfortable beds. Because of this, we did not enjoy our stay. There was also loose hair on the floor of the bathroom. We saw a roach in the hallway first thing upon entering the building. The hallways were stuffy, and had a strange smell. Our room also never cooled off to a comfortable temperature while we were there. The employees at the front desk were friendly, but I would not stay at this hotel again.

10

Nicolle

30 Nov 2024

·

Stayed 2 nights

Loved this place I was able to cook the kitchen has everything also did my laundry here! Great hotel and awesome staff

8

Mark

8 Sept 2023

·

Stayed 5 nights

The room was very nice and the hotel was very clean. Only complaint was the quality of the breakfast. It was not as good as the free breakfast offered at other hotels I have stayed at, and it ended at 9 am M-F

10

kenney

3 Mar 2023

·

Stayed 1 night

Extreme cleanliness. Upscale room amenities. I don't know if you can buy it but Homewood suites has the best smelling hand soap ( Zero brand ).

8

Tasha

9 Nov 2024

·

Stayed 1 night

Erica at the front desk was not friendly. Also, she overcharged me for a drink and I had to get a refund at checkout. She’s the type that thinks if she smiles she’s providing good customer service. I reported a broken tile so it would not affect my deposit and we I showed it to her she responded that she needed to wait to see what the maintenance man said. I had been there for 10 minutes with 3 small kids. That response was rude. The guy that checked me out didn’t smile once yet he provided great customer service.

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Service

Staff are frequently described as friendly, thoughtful, and helpful, with smooth check-ins. Some guests report slow or unhelpful responses, long waits, and room-type or reservation mishandling.

Related guest reviews

6

nara

14 Apr 2024

·

Stayed 4 nights

I booked 4rooms of 2queen beds. But they don’t have any queen rooms available so we got a 1 king bed and some of people slept on the floor. I had to argue about it few hours and complained over next day. They said to book through the 3rd party is not guaranteed. Please make sure if you would like to book through the 3rd party .

10

Adam

21 Jan 2025

·

Stayed 5 nights

Decent breakfast, clean hotel, and helpful staff

10

Dorsella

22 Jun 2025

·

Stayed 1 night

I would definitely book again. Customer service was excellent. (The front desk)

10

Tiffany

17 May 2025

·

Stayed 1 night

Great smooth check in and out

4

Teena

27 Apr 2024

·

Stayed 3 nights

Service was Very poor… room was not cleaned even… Broke glass and nobody was able to come and help clean up. I was asked to come to the front desk get the broom and the mop myself to do the cleanup and I was staying with two little kids… Not expected from a brand name like Hilton.

10

Rocio

15 Jun 2025

·

Stayed 1 night

Excellent customer service and the facility itself was great. Front desk lady amazing!! Definitely we would stay there again.

2

CHRISTOPHER

22 Apr 2024

·

Stayed 1 night

Had to wait 45 minutes for them to unlock my door while we just sat in front of it. Nobody knows anything there

10

Alma

21 Jul 2025

·

Stayed 3 nights

It was our first time in Houston and the staff was so thoughtful. Nikea suggested somewhere for us to go. Would definitely stay again.

8

Tasha

9 Nov 2024

·

Stayed 1 night

Erica at the front desk was not friendly. Also, she overcharged me for a drink and I had to get a refund at checkout. She’s the type that thinks if she smiles she’s providing good customer service. I reported a broken tile so it would not affect my deposit and we I showed it to her she responded that she needed to wait to see what the maintenance man said. I had been there for 10 minutes with 3 small kids. That response was rude. The guy that checked me out didn’t smile once yet he provided great customer service.

10

Diana

17 Mar 2025

·

Stayed 2 nights

I loved it , will come back all the staff was nice and respectful

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Location

Convenient to highways, shopping, and local events; generally considered a good base for getting around.

Related guest reviews

8

Marvin

20 May 2024

·

Stayed 1 night

This is a nice convenient property for me.

10

Barbetta

5 May 2023

·

Stayed 2 nights

Great service great location

4

Kimberly

10 Jan 2023

·

Stayed 19,365 nights

Very disappointed with the breakfast provided. The potatoes seemed microwaved, the eggs were mushy, and there was not much. The waffle iron was put up so that was not available as well as bacon pictured. There was a cold bar with no yogurt, cream cheese but no bagels. For some strange reason the breakfast attendant refused to put out coffee lids so you’d have to ask for a lid. Plus the coffee was flavorless. Have been to cheaper hotels with better breakfast. The linen in the room had hairs and stains. Loved the floor plan and the room amenities like a full sized fridge. Decent neighborhood. Personally would not stay at this location again.

10

Joseph

27 Mar 2025

·

Stayed 1 night

This hotel was close to the highway and where we were for a conference. The hotel was clean, comfortable, and quiet.

10

James

10 Feb 2024

·

Stayed 2 nights

Great accommodations to watch our granddaughter compete in regional swim competition.

10

Donald

3 Jun 2024

·

Stayed 1 night

I really liked the highway assess and nearby shopping.

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Dining

Breakfast feedback is mixed, with some calling it decent and others disappointed by quality and selection.

Related guest reviews

10

Adam

21 Jan 2025

·

Stayed 5 nights

Decent breakfast, clean hotel, and helpful staff

4

Kimberly

10 Jan 2023

·

Stayed 19,365 nights

Very disappointed with the breakfast provided. The potatoes seemed microwaved, the eggs were mushy, and there was not much. The waffle iron was put up so that was not available as well as bacon pictured. There was a cold bar with no yogurt, cream cheese but no bagels. For some strange reason the breakfast attendant refused to put out coffee lids so you’d have to ask for a lid. Plus the coffee was flavorless. Have been to cheaper hotels with better breakfast. The linen in the room had hairs and stains. Loved the floor plan and the room amenities like a full sized fridge. Decent neighborhood. Personally would not stay at this location again.

8

Mark

8 Sept 2023

·

Stayed 5 nights

The room was very nice and the hotel was very clean. Only complaint was the quality of the breakfast. It was not as good as the free breakfast offered at other hotels I have stayed at, and it ended at 9 am M-F

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Month	Average price
January	US$125
February	US$126
March	US$125
April	US$119
May	US$140
June	US$157
July	US$130
August	US$124
September	US$160
October	US$156
November	US$137
December	US$114

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $153	16	17 $132	18 $121	19 $121
20 $97	21 $189	22 $218	23 $97	24 $109	25 $108	26 $109
27 $97	28 $98	29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $98	3 $98
4 $98	5 $97	6 $98	7 $109	8 $98	9 $98	10 $99
11 $98	12 $99	13 $98	14 $98	15 $109	16 $109	17 $115
18 $110	19 $114	20 $146	21 $120	22 $109	23 $115	24 $109
25 $113	26 $127	27 $190	28 $140	29 $113	30 $109	31 $109

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 Bedroom

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Studio, 1 King Bed, Accessible (Roll-In Shower)

Studio, 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Studio, 1 King Bed, Accessible, Bathtub

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Houston NW at Beltway 8, TX

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Prices for upcoming dates