Candlewood Suites Hartford Downtown by IHG
US$156
/ night
Avg. for September
Select dates to see prices and availability
US$156
/ night
Avg. for September
Monthly average prices
Nightly prices at Candlewood Suites Hartford Downtown by IHG average US$108 in the cheapest month (February) and US$193 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$111 |
| February | US$108 |
| March | US$122 |
| April | US$129 |
| May | US$171 |
| June | US$191 |
| July | US$193 |
| August | US$168 |
| September | US$156 |
| October | US$175 |
| November | US$127 |
| December | US$110 |
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A
M
J
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A
Sept · US$156
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Most expensive: July (~US$193)
Cheapest: February (~US$108)
About this property
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hartford? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Hartford Downtown by IHG.
Rooms
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Location
A stay at Candlewood Suites Hartford Downtown by IHG places you in the heart of Hartford, within a 15-minute walk of PeoplesBank Arena and The Meadows Music Theatre. This hotel is 0.8 mi (1.3 km) from Connecticut Convention Center and 0.2 mi (0.3 km) from Riverside Park.
What's nearby
Dunkin' Donuts Park(0.2 Miles)
Riverside Park(0.3 Miles)
Christ Church Cathedral(0.4 Miles)
Hartford Stage(0.5 Miles)
Hartford Downtown Farmers Market(0.5 Miles)
Connecticut River(0.6 Miles)
PeoplesBank Arena(0.6 Miles)
The Meadows Music Theatre(0.6 Miles)
Mortensen Riverfront Plaza(0.6 Miles)
Connecticut Science Center(0.6 Miles)
Travelers Tower(0.7 Miles)
Bushnell Park(0.7 Miles)
Wadsworth Atheneum Museum of Art(0.8 Miles)
Connecticut Convention Center(0.8 Miles)
Hartford City Hall(0.8 Miles)
Bradley Intl. Airport (BDL)(15 Miles)
Springfield Union Station (ZSF)(26.4 Miles)
Westfield, MA (BAF-Barnes Municipal)(40.9 Miles)
Laundry service
Elevator/Lift
Business centre
Multilingual staff
Safe-deposit box
Fitness facilities
Location
370 Market Street, Downtown Hartford, Hartford, Connecticut, United States of America
Dunkin' Donuts Park (0.2 Miles)
Riverside Park (0.3 Miles)
Christ Church Cathedral (0.4 Miles)
Hartford Stage (0.5 Miles)
Hartford Downtown Farmers Market (0.5 Miles)
Connecticut River (0.6 Miles)
Room options
4
Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
4
Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
4
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
4
Studio, 1 King Bed, Accessible (Accessible Tub)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
2
Studio Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
2
Studio Suite
Room details
1 Single Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
4
Studio Suite, 1 King Bed, Accessible (Accessible Tub)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
4
Room, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
2
Studio Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews
7.8
Good
Based on 1,001 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Candlewood Suites Hartford Downtown by IHG offers spacious, value-focused suites with kitchens, and many guests found rooms clean and beds comfortable, while others noted dated features; the location suits eventgoers and highway access but feels isolated with limited walkable dining.
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What guests think
Candlewood Suites Hartford Downtown by IHG offers spacious, value-focused suites with kitchens, and many guests found rooms clean and beds comfortable, while others noted dated features; the location suits eventgoers and highway access but feels isolated with limited walkable dining.
Several reviews mention thin walls and traffic noise, plus occasional odors or smoke in halls and rooms. Staff feedback is often positive, but some guests experienced slow or unhelpful service, early check-in fees, and request-only housekeeping. Facilities are basic, with free parking and a pool some found too cold, and there is no breakfast or on-site restaurant. Expect a simple, suite-style stay best for events and short visits.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, offering free parking and a pool that several guests found very cold; free laundry is available.
Related guest reviews
8
Mark
24 Feb 2024
·
Stayed 1 night
Nice Property. Everything was clean and comfortable. ne complaint -- the pool was freezing cold. Not a particularly good area in the city. Appears to be a lot of "renewal construction" going on in the neighborhood around the hotel. However, the downtown area is easily walkable from the hotel.
Nice Property. Everything was clean and comfortable. ne complaint -- the pool was freezing cold. Not a particularly good area in the city. Appears to be a lot of "renewal construction" going on in the neighborhood around the hotel. However, the downtown area is easily walkable from the hotel.
8
Robert
12 May 2024
·
Stayed 3 nights
Friendly staff, good pricing, free parking. No restaurant at or even near the facility.
Friendly staff, good pricing, free parking. No restaurant at or even near the facility.
10
David
13 Jul 2025
·
Stayed 1 night
Walking distance to the Yard Goats game and a pool! Great stay for our family!
Walking distance to the Yard Goats game and a pool! Great stay for our family!
10
Petra
7 May 2025
·
Stayed 1 night
I would have loved having a breakfast - but we had free laundry facilities which I have never had a hotel before. And there was an entire kitchen in the room which was greatly appreciated. Thank you for a wonderful stay!
I would have loved having a breakfast - but we had free laundry facilities which I have never had a hotel before. And there was an entire kitchen in the room which was greatly appreciated. Thank you for a wonderful stay!
6
joy
9 Sept 2025
·
Stayed 1 night
So so hotel but it’s walking distance to xfinity theatre and the parking is free! No frills, no food, no coffee in the lobby. Walls are thin but we were exhausted from the concert so it didn’t bother us. The only reason I would go back there is to attend another concert.
So so hotel but it’s walking distance to xfinity theatre and the parking is free! No frills, no food, no coffee in the lobby. Walls are thin but we were exhausted from the concert so it didn’t bother us. The only reason I would go back there is to attend another concert.
6
Kathy
20 Jun 2024
·
Stayed 1 night
We were in town for the Core Hydration Classic. The hotel is average. It was an easy walk (about 10 minutes) to the XL Center. We tried for early check in but it was an added cost, so we parked and came back to check in later. That saved me parking at the venue. The hotel is kind of odd in that the entry way where check in is open to the second floor which is where we stayed. It was so loud all night. I couldn’t tell if it was people in the lobby partying or if the party was literally outside our door. It was rude. No, I didn’t call it in as I was extremely tired and was just praying it would stop. There is no way the front desk wasn’t aware as they are literally right there. I did complain in the morning. The next morning we wanted to use the pool which was FREEZING and the shower in the bathroom there DOES NOT work. That was a huge inconvenience. They let us back in the room for this reason. I’d probably try another hotel next time.
We were in town for the Core Hydration Classic. The hotel is average. It was an easy walk (about 10 minutes) to the XL Center. We tried for early check in but it was an added cost, so we parked and came back to check in later. That saved me parking at the venue. The hotel is kind of odd in that the entry way where check in is open to the second floor which is where we stayed. It was so loud all night. I couldn’t tell if it was people in the lobby partying or if the party was literally outside our door. It was rude. No, I didn’t call it in as I was extremely tired and was just praying it would stop. There is no way the front desk wasn’t aware as they are literally right there. I did complain in the morning. The next morning we wanted to use the pool which was FREEZING and the shower in the bathroom there DOES NOT work. That was a huge inconvenience. They let us back in the room for this reason. I’d probably try another hotel next time.
10
Erin
2 Jul 2024
·
Stayed 3 nights
Property grounds and room were clean. Free parking. Beds were comfortable!
Property grounds and room were clean. Free parking. Beds were comfortable!
4
Allen
5 May 2024
·
Stayed 1 night
Pool is freezing
Pool is freezing
10
Stephanie
20 Jul 2025
·
Stayed 2 nights
We were in town for a convention and this hotel was only a 15 minute walk from the venue, it's in a great location just off the highway and in Hartford there are scooters on every corner so it seemed like we were just next door to our event. The staff was very friendly and accommodating, arrived early and was allowed in on an early arrival fee which was worth it considering the long drive we had, we just wanted to relax a bit. The room was very clean and AC was set before we got there, so it was nice and cool after the hot car ride. There isnt advertisement for a pool, but there's a pool! I did let the staff know about there not being any advertisement for it, next time I'll be prepared! We will definitely be staying here again in the future. :)
We were in town for a convention and this hotel was only a 15 minute walk from the venue, it's in a great location just off the highway and in Hartford there are scooters on every corner so it seemed like we were just next door to our event. The staff was very friendly and accommodating, arrived early and was allowed in on an early arrival fee which was worth it considering the long drive we had, we just wanted to relax a bit. The room was very clean and AC was set before we got there, so it was nice and cool after the hot car ride. There isnt advertisement for a pool, but there's a pool! I did let the staff know about there not being any advertisement for it, next time I'll be prepared! We will definitely be staying here again in the future. :)
8
Lisa
17 Apr 2025
·
Stayed 1 night
We were a family of four, we stayed in a one-bedroom suite, which was very accommodating. The staff was very kind. The breakfast was good with a decent amount of options, our only issue in the breakfast area was a large group who had a birthday party stay for children. They dominated the breakfast area, leaving minimal space and causing many items to run out quickly, leaving the rest of us waiting for some items. It was difficult for the staff to keep up. They also dominated the pool the night we arrived, so we opted not to utilize that amenity, which was disappointing for the kids.
We were a family of four, we stayed in a one-bedroom suite, which was very accommodating. The staff was very kind. The breakfast was good with a decent amount of options, our only issue in the breakfast area was a large group who had a birthday party stay for children. They dominated the breakfast area, leaving minimal space and causing many items to run out quickly, leaving the rest of us waiting for some items. It was difficult for the staff to keep up. They also dominated the pool the night we arrived, so we opted not to utilize that amenity, which was disappointing for the kids.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many guests reported very clean rooms, while others noted stained or unchanged bedding, dirty bathrooms, musty odors, and occasional bugs.
Related guest reviews
10
Monique
7 Sept 2025
·
Stayed 1 night
The rooms are always clean and quiet. I was on the 5th floor in a corner unit. You couldn't hear anything, and I'm not being interrupted by it. The cleaning staff in the morning.It is so peaceful there.I would never stay anywhere else.
The rooms are always clean and quiet. I was on the 5th floor in a corner unit. You couldn't hear anything, and I'm not being interrupted by it. The cleaning staff in the morning.It is so peaceful there.I would never stay anywhere else.
8
ron
29 Nov 2025
·
Stayed 3 nights
Clean room and comfy mattress/bed
Clean room and comfy mattress/bed
6
Dawn
23 May 2024
·
Stayed 1 night
The sheets and bedding didn’t smell clean
The sheets and bedding didn’t smell clean
4
John
5 Aug 2025
·
Stayed 1 night
When I got out of my uber I smelled the stench of weed. When I went into the hotel it got stronger. When I went to my floor it smelled like bacon on eggs (at 10pm). When I entered my room, it was a bit of a mix of bacon and eggs and weed. Stains on the sheets. Bugs in the bathroom. Ick.
When I got out of my uber I smelled the stench of weed. When I went into the hotel it got stronger. When I went to my floor it smelled like bacon on eggs (at 10pm). When I entered my room, it was a bit of a mix of bacon and eggs and weed. Stains on the sheets. Bugs in the bathroom. Ick.
6
Marissa
30 Jul 2025
·
Stayed 1 night
I booked last minute and I got the last room available but I wasn't a bad room i saw a few bugs and I found a roach under the sink but no bed bugs which is a plus
I booked last minute and I got the last room available but I wasn't a bad room i saw a few bugs and I found a roach under the sink but no bed bugs which is a plus
10
Rebecca
13 Aug 2025
·
Stayed 1 night
We stayed for a concert at the Xfinity Center. It’s a very convenient location. It’s within walking distance. Spotless room and comfortable bed. We will stay again when we’re in the area.
We stayed for a concert at the Xfinity Center. It’s a very convenient location. It’s within walking distance. Spotless room and comfortable bed. We will stay again when we’re in the area.
6
christine
10 Dec 2023
·
Stayed 1 night
The towels were ripped. Room didn’t seem clean
The towels were ripped. Room didn’t seem clean
8
Shakira
13 Jul 2025
·
Stayed 1 night
Musty smell in the room.
Musty smell in the room.
2
Travis
31 Aug 2025
·
Stayed 1 night
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
4
Jared
5 May 2024
·
Stayed 1 night
The staff wasn’t very accommodating and the room was filthy. There were dirt marks in the wall, unrecognizable stains on the nightstand, walls and shower. It wasn’t completely a pleasant experience. I’m definitely not ever going to stay there again
The staff wasn’t very accommodating and the room was filthy. There were dirt marks in the wall, unrecognizable stains on the nightstand, walls and shower. It wasn’t completely a pleasant experience. I’m definitely not ever going to stay there again
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious suites with full kitchens and comfortable beds; some feel dated or worn, and noise from thin walls or traffic is a recurring complaint. A few guests reported malfunctioning fixtures or loud HVAC.
Related guest reviews
10
Travis
6 Aug 2024
·
Stayed 1 night
The size of the room and having a full kitchen with dishwasher and range was amazing. The air conditioning was top-notch. I've never been in a hotel with better air conditioning. The staff was very friendly and helpful, and the rooms were clean. We wish that we had stayed longer.
The size of the room and having a full kitchen with dishwasher and range was amazing. The air conditioning was top-notch. I've never been in a hotel with better air conditioning. The staff was very friendly and helpful, and the rooms were clean. We wish that we had stayed longer.
10
Stephan
20 May 2025
·
Stayed 1 night
Very spacious room.
Very spacious room.
10
Katharine
24 Mar 2024
·
Stayed 1 night
Nice large room and comfortable beds
Nice large room and comfortable beds
6
Kelly
2 Oct 2025
·
Stayed 1 night
Very thin walls I think everyone was on the same hall as me!
Very thin walls I think everyone was on the same hall as me!
4
Oleg
21 Jun 2025
·
Stayed 2 nights
This hotel just isn’t up to par. The moment you walk in, you’re greeted by an array of signs prohibiting various things…from not having a party in the room to not touching the plexiglass. For some odd reason, blackout curtains don’t close all the way, you can hear everything in the adjacent rooms. Bathroom floor was wet when I got in, towels had holes in them and were like a decade old. Will not be staying here again.
This hotel just isn’t up to par. The moment you walk in, you’re greeted by an array of signs prohibiting various things…from not having a party in the room to not touching the plexiglass. For some odd reason, blackout curtains don’t close all the way, you can hear everything in the adjacent rooms. Bathroom floor was wet when I got in, towels had holes in them and were like a decade old. Will not be staying here again.
8
Julian
21 Feb 2025
·
Stayed 2 nights
The property was is a convenient location. The room was spacious and clean. The staff was friendly and service good. The hallway was noisy was a little noisy at times, but overall good stay.
The property was is a convenient location. The room was spacious and clean. The staff was friendly and service good. The hallway was noisy was a little noisy at times, but overall good stay.
10
Suzanne
16 May 2023
·
Stayed 2 nights
Comfortable quiet room. Loved having kitchen for making my own meals since I have some food sensitivities.
Comfortable quiet room. Loved having kitchen for making my own meals since I have some food sensitivities.
6
Julio
17 Oct 2023
·
Stayed 1 night
Everything Was Pretty Good Only Down Side No Breakfast And On The Main Road Pretty Noisy Other Than That Smooth Check In And Even Faster Checkout
Everything Was Pretty Good Only Down Side No Breakfast And On The Main Road Pretty Noisy Other Than That Smooth Check In And Even Faster Checkout
2
Travis
31 Aug 2025
·
Stayed 1 night
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
8
Mark
4 Oct 2025
·
Stayed 1 night
Hotel room was clean just seemed very old
Hotel room was clean just seemed very old
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AI-generated summary based on recent guest reviews
Service
Service is often friendly and accommodating, but reports include slow or rude interactions, early check-in fees, and limited housekeeping that requires requesting items or picking them up at the desk.
Related guest reviews
8
Janice
4 Jun 2024
·
Stayed 1 night
We stayed at this hotel on two separate occasions in the past week. The room was excellent both times. Everything we needed, and very clean. Check in/out was a bit longer than I would have liked both times, but OK. The location is very convenient for those passing through Hartford. A very short distance from I-84 exits and entrances, but the neighborhood was a bit forlorn, and no places nearby to get breakfast. We were able to walk to downtown Hartford about half a mile away, and had a very good dinner there.
We stayed at this hotel on two separate occasions in the past week. The room was excellent both times. Everything we needed, and very clean. Check in/out was a bit longer than I would have liked both times, but OK. The location is very convenient for those passing through Hartford. A very short distance from I-84 exits and entrances, but the neighborhood was a bit forlorn, and no places nearby to get breakfast. We were able to walk to downtown Hartford about half a mile away, and had a very good dinner there.
10
Michael
22 Aug 2024
·
Stayed 1 night
Staff was very friendly, hotel was nice
Staff was very friendly, hotel was nice
2
Roger
15 Dec 2024
·
Stayed 1 night
Empty hotel yet charged me $50 for 1 hr early check in. I had been dropped off and it was freezing outside. Down with Expedia
Empty hotel yet charged me $50 for 1 hr early check in. I had been dropped off and it was freezing outside. Down with Expedia
2
Charles
27 Sept 2024
·
Stayed 4 nights
Rude ladies at front desk. Gave attitude when asked for an extra pillow. Area around the hotel is extremely dangerous and not safe. Warning signs all over the property it’s not their responsibility if you get robbed. We left two days early because of the safety concern and they charged us 180$ for early check out fee. Stay away!
Rude ladies at front desk. Gave attitude when asked for an extra pillow. Area around the hotel is extremely dangerous and not safe. Warning signs all over the property it’s not their responsibility if you get robbed. We left two days early because of the safety concern and they charged us 180$ for early check out fee. Stay away!
6
Becky
3 Jun 2024
·
Stayed 3 nights
We were there for three nights and did not have any housekeeping.
We were there for three nights and did not have any housekeeping.
4
Lee
8 Dec 2022
·
Stayed 19,333 nights
I particularly didn't like the fact that I was charged for early check in and late check out. I've never had that experience in any other hotel whether it was short or long term. I also was surprised that there was no breakfast offered even though it is a long term stay facility. I would not come back nor would I refer others
I particularly didn't like the fact that I was charged for early check in and late check out. I've never had that experience in any other hotel whether it was short or long term. I also was surprised that there was no breakfast offered even though it is a long term stay facility. I would not come back nor would I refer others
8
Martin
13 Dec 2022
·
Stayed 4 nights
Convenient to the venue we were attending, Room had been smoked in recently,we called the desk but no other available rooms left. The dropped of a can of air freshener. The room was fairly clean, there is no daily room cleaning/towel service unless you request or you go down and get what you need from the desk. The first night ,the front desk seemed short staffed
Convenient to the venue we were attending, Room had been smoked in recently,we called the desk but no other available rooms left. The dropped of a can of air freshener. The room was fairly clean, there is no daily room cleaning/towel service unless you request or you go down and get what you need from the desk. The first night ,the front desk seemed short staffed
10
Stephanie
20 Jul 2025
·
Stayed 2 nights
We were in town for a convention and this hotel was only a 15 minute walk from the venue, it's in a great location just off the highway and in Hartford there are scooters on every corner so it seemed like we were just next door to our event. The staff was very friendly and accommodating, arrived early and was allowed in on an early arrival fee which was worth it considering the long drive we had, we just wanted to relax a bit. The room was very clean and AC was set before we got there, so it was nice and cool after the hot car ride. There isnt advertisement for a pool, but there's a pool! I did let the staff know about there not being any advertisement for it, next time I'll be prepared! We will definitely be staying here again in the future. :)
We were in town for a convention and this hotel was only a 15 minute walk from the venue, it's in a great location just off the highway and in Hartford there are scooters on every corner so it seemed like we were just next door to our event. The staff was very friendly and accommodating, arrived early and was allowed in on an early arrival fee which was worth it considering the long drive we had, we just wanted to relax a bit. The room was very clean and AC was set before we got there, so it was nice and cool after the hot car ride. There isnt advertisement for a pool, but there's a pool! I did let the staff know about there not being any advertisement for it, next time I'll be prepared! We will definitely be staying here again in the future. :)
2
Travis
31 Aug 2025
·
Stayed 1 night
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
8
Lisa
24 Jul 2025
·
Stayed 1 night
Staff was super nice. Our room was very clean and comfortable. Being only a 10 minute walk to the Xfinity Center made it even better. We didn't have to worry about parking for the concert that we attended. We'd definitely stay again!
Staff was super nice. Our room was very clean and comfortable. Being only a 10 minute walk to the Xfinity Center made it even better. We didn't have to worry about parking for the concert that we attended. We'd definitely stay again!
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AI-generated summary based on recent guest reviews
Location
Convenient for events at Xfinity Theatre, XL Center, and Dunkin Park, and close to the highway; many felt the surrounding area is sketchy or isolated with limited walkable dining and repeated parking safety concerns.
Related guest reviews
8
Brenna
15 Jun 2023
·
Stayed 1 night
Close to Xfinity Theater, was able to walk there.
Close to Xfinity Theater, was able to walk there.
2
Charles
27 Sept 2024
·
Stayed 4 nights
Rude ladies at front desk. Gave attitude when asked for an extra pillow. Area around the hotel is extremely dangerous and not safe. Warning signs all over the property it’s not their responsibility if you get robbed. We left two days early because of the safety concern and they charged us 180$ for early check out fee. Stay away!
Rude ladies at front desk. Gave attitude when asked for an extra pillow. Area around the hotel is extremely dangerous and not safe. Warning signs all over the property it’s not their responsibility if you get robbed. We left two days early because of the safety concern and they charged us 180$ for early check out fee. Stay away!
4
Raquel
20 Mar 2025
·
Stayed 2 nights
The parking lot was terrible. I stayed during winter and I was there several days. They did nothing to make the parking lot safe nor attempted to clear the ice, it was very dangerous. It had easy access to downtown and the highway, but there were many people walking past the hotel and the neighborhood did not feel safe.
The parking lot was terrible. I stayed during winter and I was there several days. They did nothing to make the parking lot safe nor attempted to clear the ice, it was very dangerous. It had easy access to downtown and the highway, but there were many people walking past the hotel and the neighborhood did not feel safe.
8
Jacklyn
16 Jul 2023
·
Stayed 1 night
This property was out in the middle of nowhere but a short drive to downtown. The unit itself was absolutely beautiful, clean and has everything you need. Beds were super comfy. Neighbourhood did not have dining or coffee.
This property was out in the middle of nowhere but a short drive to downtown. The unit itself was absolutely beautiful, clean and has everything you need. Beds were super comfy. Neighbourhood did not have dining or coffee.
8
Myrna
10 Dec 2024
·
Stayed 3 nights
It was okay for a couple of nights, room had a well equipped kitchen and ample space. The area is a bit sketchy. I’d propably stay somewhere else next time. The morning I left there was a car in the parking lot with a broken window and glass scattered on the floor.
It was okay for a couple of nights, room had a well equipped kitchen and ample space. The area is a bit sketchy. I’d propably stay somewhere else next time. The morning I left there was a car in the parking lot with a broken window and glass scattered on the floor.
10
Lucretia
25 Sept 2024
·
Stayed 2 nights
The staff was friendly and helpful. The only things didn’t like was where the hotel was located. It was very remote and not within walking distance of restaurants.
The staff was friendly and helpful. The only things didn’t like was where the hotel was located. It was very remote and not within walking distance of restaurants.
8
Peter
24 Oct 2024
·
Stayed 1 night
Convenient location in Hartford.
Convenient location in Hartford.
8
Beth
27 Sept 2024
·
Stayed 1 night
Quick walk to XL Center! Worth it!
Quick walk to XL Center! Worth it!
8
Jonathan
5 Jul 2025
·
Stayed 1 night
Awesome proximity to Dunkin Stadium. If you want to be close to the Yad Goats ballpark, this is a good option. We could see the park about an 1/8 of a mile away!
Awesome proximity to Dunkin Stadium. If you want to be close to the Yad Goats ballpark, this is a good option. We could see the park about an 1/8 of a mile away!
6
Bob
22 Mar 2024
·
BE WARNED: Isolated location. Hotel hands out warning notice about possible car break-ins, and sure enough a guest’s window was smashed when I checked out.
BE WARNED: Isolated location. Hotel hands out warning notice about possible car break-ins, and sure enough a guest’s window was smashed when I checked out.
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AI-generated summary based on recent guest reviews
Dining
No breakfast is provided and there is no on-site restaurant; nearby walkable dining is limited, though delivery is an option.
Related guest reviews
8
Janice
4 Jun 2024
·
Stayed 1 night
We stayed at this hotel on two separate occasions in the past week. The room was excellent both times. Everything we needed, and very clean. Check in/out was a bit longer than I would have liked both times, but OK. The location is very convenient for those passing through Hartford. A very short distance from I-84 exits and entrances, but the neighborhood was a bit forlorn, and no places nearby to get breakfast. We were able to walk to downtown Hartford about half a mile away, and had a very good dinner there.
We stayed at this hotel on two separate occasions in the past week. The room was excellent both times. Everything we needed, and very clean. Check in/out was a bit longer than I would have liked both times, but OK. The location is very convenient for those passing through Hartford. A very short distance from I-84 exits and entrances, but the neighborhood was a bit forlorn, and no places nearby to get breakfast. We were able to walk to downtown Hartford about half a mile away, and had a very good dinner there.
10
Edward
2 May 2025
·
Stayed 1 night
Hotel was nice just wish they were more restaurants around the hotel you can walk to.
Hotel was nice just wish they were more restaurants around the hotel you can walk to.
8
Robert
12 May 2024
·
Stayed 3 nights
Friendly staff, good pricing, free parking. No restaurant at or even near the facility.
Friendly staff, good pricing, free parking. No restaurant at or even near the facility.
8
Cathy
8 Nov 2023
·
Stayed 1 night
The room and hotel location were fine. Check-in was easy and quick. The young lady at the front desk was sweet and helpful. Would have scored higher but no breakfast provided.
The room and hotel location were fine. Check-in was easy and quick. The young lady at the front desk was sweet and helpful. Would have scored higher but no breakfast provided.
6
joy
9 Sept 2025
·
Stayed 1 night
So so hotel but it’s walking distance to xfinity theatre and the parking is free! No frills, no food, no coffee in the lobby. Walls are thin but we were exhausted from the concert so it didn’t bother us. The only reason I would go back there is to attend another concert.
So so hotel but it’s walking distance to xfinity theatre and the parking is free! No frills, no food, no coffee in the lobby. Walls are thin but we were exhausted from the concert so it didn’t bother us. The only reason I would go back there is to attend another concert.
8
Karen
5 May 2025
·
Stayed 2 nights
not really within walking distance to much
not really within walking distance to much
4
Charles
14 Jul 2024
·
Stayed 1 night
There was no breakfast and I had that box checked went I looking for a place to stay. And it was more expensive with no Breakfast. That was pretty sad!!!
There was no breakfast and I had that box checked went I looking for a place to stay. And it was more expensive with no Breakfast. That was pretty sad!!!
8
Karen
27 Feb 2025
·
Stayed 2 nights
Stayed two nights @ this location. Knew it was a bit 'out of the way' but the location turned out to be fine. Everything about the hotel was good; keep in mind there is no restaurant in the hotel or nearby but you can get food delivery. Full kitchen (with coffee pot & microwave) was a help. Plan to stay here again on my next visit since price was reasonable for downtown Hartford.
Stayed two nights @ this location. Knew it was a bit 'out of the way' but the location turned out to be fine. Everything about the hotel was good; keep in mind there is no restaurant in the hotel or nearby but you can get food delivery. Full kitchen (with coffee pot & microwave) was a help. Plan to stay here again on my next visit since price was reasonable for downtown Hartford.
8
Jacklyn
16 Jul 2023
·
Stayed 1 night
This property was out in the middle of nowhere but a short drive to downtown. The unit itself was absolutely beautiful, clean and has everything you need. Beds were super comfy. Neighbourhood did not have dining or coffee.
This property was out in the middle of nowhere but a short drive to downtown. The unit itself was absolutely beautiful, clean and has everything you need. Beds were super comfy. Neighbourhood did not have dining or coffee.
8
Anthony
5 May 2023
·
Stayed 1 night
Overnight stay for local minor league baseball game. Able to walk to stadium. Not cheap, room smelled like curry the entire time we were there; & that was even with spraying Febreze multiple times. Area is very sketchy so I can’t imagine how expensive it would be if it were in a nicer area. Always nice to see locals smoking pot in the parking lot. Overall the rooms are large & clean suites with full kitchens. No breakfast provided. Everything worked inside the room. Mostly caters to business travelers. Wish the check in process was expedited. Each time we stay there it takes FOREVER to check in. Not saying they need to save my info or anything but it just needs to be streamlined. I can’t imagine if they were ever busy what they would do.
Overnight stay for local minor league baseball game. Able to walk to stadium. Not cheap, room smelled like curry the entire time we were there; & that was even with spraying Febreze multiple times. Area is very sketchy so I can’t imagine how expensive it would be if it were in a nicer area. Always nice to see locals smoking pot in the parking lot. Overall the rooms are large & clean suites with full kitchens. No breakfast provided. Everything worked inside the room. Mostly caters to business travelers. Wish the check in process was expedited. Each time we stay there it takes FOREVER to check in. Not saying they need to save my info or anything but it just needs to be streamlined. I can’t imagine if they were ever busy what they would do.
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AI-generated summary based on recent guest reviews
10
Phillip
4 weeks ago
·
Stayed 1 night
Yes
Yes
10
Carlton
14 Aug 2026
·
Stayed 1 night
The stay was excellent and the room was super nice
The stay was excellent and the room was super nice
10
Lydia
10 Aug 2026
·
Stayed 1 night
Good stay. Great location. We would stay there again!
Good stay. Great location. We would stay there again!
6
Chris
8 Aug 2026
·
Stayed 3 nights
The staff was excellent. Unfortunately the room was not up to par... Had a very musty smell to it, the pillow cases were a bit dirty in spots, one of the bed linens had a little blood spot on it and before my son even touched his pillows he found a couple if pieces of hair... We were not happy with the room itself but the staff was excellent at answering questions and catering to their guests.... They were very pleasant...
The staff was excellent. Unfortunately the room was not up to par... Had a very musty smell to it, the pillow cases were a bit dirty in spots, one of the bed linens had a little blood spot on it and before my son even touched his pillows he found a couple if pieces of hair... We were not happy with the room itself but the staff was excellent at answering questions and catering to their guests.... They were very pleasant...
6
Douglas
11 Jul 2026
·
Stayed 1 night
Our suite was fine. But the hotel is so close to the road, the sound of cars can be heard all night long.
Our suite was fine. But the hotel is so close to the road, the sound of cars can be heard all night long.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Candlewood Suites Hartford Downtown by IHG
Is parking available at the property?
Yes, free self-parking is available on-site, although it is limited.
Are pets allowed at the hotel?
Yes, pets are allowed with a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The property features elevators, wheelchair-accessible registration desk, meeting spaces, and fitness center. Braille or raised signage is also available.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Hartford, within a 5-minute drive of Connecticut Convention Center and Dunkin' Donuts Park. It is 0.2 miles from Riverside Park and 0.5 miles from Hartford Stage.
What are the hotel's policies regarding children?
Children are allowed at the property, and there is no minimum age specified for staying for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 209.8778341534424USD
- 2026-09-16: 187.20788033477785USD
- 2026-09-17: 142.76960458042146USD
- 2026-09-18: 143.92600164150238USD
- 2026-09-19: 151.43446456741333USD
- 2026-09-20: 130.94585008918762USD
- 2026-09-21: 132.48719042266848USD
- 2026-09-22: 132.12775448467255USD
- 2026-09-23: 151.94547412010195USD
- 2026-09-24: 144.36320985591888USD
- 2026-09-25: 370.7978926313782USD
- 2026-09-26: 338.8920473542786USD
- 2026-09-27: 138.38944848884583USD
- 2026-09-28: 135.93911550899506USD
- 2026-09-29: 143.3482345432663USD
- 2026-09-30: 132.93979812892914USD
- 2026-10-01: 132.93531651580813USD
- 2026-10-02: 208.92253737464907USD
- 2026-10-03: 240.91250314636233USD
- 2026-10-04: 132.93979812892914USD
- 2026-10-05: 137.93866336395266USD
- 2026-10-06: 132.93979812892914USD
- 2026-10-07: 132.93979812892914USD
- 2026-10-08: 132.93979812892914USD
- 2026-10-09: 253.9050957975769USD
- 2026-10-10: 226.9284438407135USD
- 2026-10-11: 133.9395676540375USD
- 2026-10-12: 132.93979812892914USD
- 2026-10-13: 138.93843288906098USD
- 2026-10-14: 132.93979812892914USD
- 2026-10-15: 132.93979812892914USD
- 2026-10-16: 196.92153464424135USD
- 2026-10-17: 190.92439669006347USD
- 2026-10-18: 137.93866336395266USD
- 2026-10-19: 132.93979812892914USD
- 2026-10-20: 132.93979812892914USD
- 2026-10-21: 132.93979812892914USD
- 2026-10-22: 132.93979812892914USD
- 2026-10-23: 190.92439669006347USD
- 2026-10-24: 190.92439669006347USD
- 2026-10-25: 131.9369909682083USD
- 2026-10-26: 137.93866336395266USD
- 2026-10-27: 137.93866336395266USD
- 2026-10-28: 137.93866336395266USD
- 2026-10-29: 137.93866336395266USD
- 2026-10-30: 136.9388850341034USD
- 2026-10-31: 159.9336633542633USD
- 2026-11-01: 130.94585008918762USD
- 2026-11-02: 134.9393371791458USD
- 2026-11-03: 137.93866336395266USD
- 2026-11-04: 137.93866336395266USD
- 2026-11-05: 137.93866336395266USD
- 2026-11-06: 147.9317449308014USD
- 2026-11-07: 135.9374778271866USD
- 2026-11-08: 138.93843288906098USD
- 2026-11-09: 134.9393371791458USD
- 2026-11-10: 137.93866336395266USD
- 2026-11-11: 137.93866336395266USD
- 2026-11-12: 130.94585008918762USD
- 2026-11-13: 132.93979812892914USD
- 2026-11-14: 138.91255575553896USD
- 2026-11-15: 134.9393371791458USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of USD 100.00 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 75.00 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Business centre
Multilingual staff
Safe-deposit box
Fitness facilities
General
Assistive Listening Devices Available
Braille or Raised Signage
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible Registration Desk
Parking
Parking (Self) (free)
Parking (Limited)
Activities
Fitness facilities
Services
Business centre
Elevator/Lift
Multilingual staff
Safe-deposit box
Laundry service
Business Center (24-hour)
24-Hour Front Desk
Conference Space
Laundry Facilities
Internet
Free wi-fi
Internet (Wired) (free)