Is parking available at the property?

Nearby parking is available for EUR 35 per day, located approximately 207 ft away. Reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 29 per person.

Does the property allow pets?

Pets are allowed with a fee of EUR 40 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities. However, specific details about room accessibility should be confirmed with the property prior to arrival.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Florence, just a 2-minute walk from Piazza di Santa Maria Novella and 7 minutes by foot from the Cathedral of Santa Maria del Fiore. It is also 0.5 mi (0.9 km) from Ponte Vecchio and 0.6 mi (1 km) from Uffizi Gallery.

What are the policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Tivoli Palazzo Gaddi Firenze Hotel

Average nightly price at Tivoli Palazzo Gaddi Firenze Hotel by month, last 12 months (USD)
Month	Average price
January	$329
February	$306
March	$392
April	$541
May	$679
June	$579
July	$450
August	$353
September	$678
October	$655
November	$395
December	$378

What guests think

At Tivoli Palazzo Gaddi Firenze Hotel, travelers repeatedly praise the central location, elegant historic interiors, and friendly, attentive staff, noting comfortable rooms and generally strong cleanliness alongside a few concerns about noise, room size, and limited amenities.

The rooftop bar and terrace are frequently praised for sunset drinks and panoramic views of the Duomo. Breakfast and on-site dining are widely enjoyed, though a few guests mention repetitive options or extra charges. Overall, expect a refined city stay suited to sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the rooftop bar and terrace with panoramic Duomo views and appreciate on-site parking. A few note limited amenities and ask for gym options.

Related guest reviews

6

Kristopher

May 31, 2025

·

Stayed 1 night

This hotel is nice but there is nothing special about the rooms, and there are no amenities. Stay was fine but it's not worth the money by a long shot

10

Rimma

Jun 7, 2024

·

Stayed 3 nights

Add gym options

10

Jordyn

Oct 16, 2025

·

Stayed 1 night

Amazing hotel and service. The rooftop bar is a huge plus!

10

Claire

Sep 14, 2025

·

Stayed 2 nights

The Tivoli was an excellent choice for our two-night stay in Florence. The palace is full of history and charm, while also being stylish, modern and beautifully decorated throughout. The breakfast was wonderful, with lots of options and sundowners on the roof terrace are not to be missed. I would absolutely stay here again and would highly recommend it.

10

Carolyn

May 25, 2024

·

Stayed 1 night

The view from the top deck is absolutely amazing!

10

Dane

Jun 2, 2023

·

Stayed 3 nights

Excellent bespoke service. We went on a tour and the staff collected our washing from a local laundromat. Even more impressive was we didn't even remember the exact location as we'd left our collection ticket in the room but with an email description they found it! Overall brilliant service, lovely rooms and a fantastic rooftop bar with 360 views over old town. Highly recommend

10

Lori

Sep 22, 2025

·

Stayed 2 nights

Such a wonderful hotel! The location was superb. So beautiful. The service was great. Our room was large, clean and modern with a large bathroom. The breakfast was incredible. There’s even a rooftop bar (need a reservation) that overlooks the duomo. We will stay again on our next visit to Firenze.

10

Vincent

Jun 6, 2024

·

Stayed 6 nights

Great location. Pretty much 10-15min walk from any attraction or activity meeting point. The area is very nice loaded with shops, restaurants, bars, etc The hotel itself is elegant and quiet. The breakfast area is beautiful but doesn’t compare the the views from the rooftop terrace in the afternoon with amazing views of the Duomo. The staff is extremely helpful and friendly and the inside bar makes great cocktails and has a nice wine list and snacks. Will definitely stay here again and matches the experience we’ve had at other NH properties in Europe

10

Katia

Sep 2, 2024

·

Stayed 2 nights

Location very convenient, Parking available, stuff very welcoming and Alessia was very helpful. Beautiful rooftop for a sunset drink. We definitely recommend it and hope we will come back soon.

10

Vilson Antônio

Dec 10, 2025

·

Stayed 4 nights

Quarto bom, equipe impecável, café da manhã poderia melhorar pois todo dia é servido exatamente o mesmo cardápio... tem estacionamento e ótima localização! Recomendo!

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Cleanliness

Cleanliness is widely praised, with many describing rooms as very clean or immaculate.

Related guest reviews

10

Carolin

Dec 21, 2022

·

Stayed 19,345 nights

Nh Collection Firenze Palazzo Gaddi is a superb hotel close to both the train station and duomo on a safe and quiet side street. The lobby and lounge area were welcoming and festively decorated, and the staff were very friendly and helpful. My room was clean, spacious, beautifully designed, and I had a wonderful view of the duomo (I received an upgrade on check-in!). As with all Nh hotels, the buffet breakfast offered a lot of options which, as a vegetarian, I really appreciate. The bonus of this hotel is the rooftop terrace with its view of the duomo and all of Florence! I’m a big fan of Nh hotels and I’ll definitely stay here again on my next visit to Florence.

10

Heather

Mar 20, 2025

·

Stayed 3 nights

If I could give 10 stars for this hotel I would. the location is perfection, the hotel is beautiful, rooms are clean and comfortable, the staff is truly the heart of this property! A special shout-out to Antonella, Dario and Nolvin. Thank you for your kindness and making our stay so memorable. You're the BEST!!! I pray all are well after the floods. We will definitely be back - and if you are into fine dining the meal we had at their restaurant was one of the best we have ever had! THANK YOU!!! A

10

Shinjiro

Jul 9, 2025

·

Stayed 2 nights

really enjoyed my stay. The hotel was clean and had a fancy, European-inspired feel. The staff were all very nice and helpful. Highly recommend!

10

Russ

Mar 19, 2023

·

Stayed 1 night

Great hotel in the heart of Florence. Excellent service. Room was immaculate.

10

Rogério

Feb 29, 2024

·

Stayed 3 nights

Hotel impecável. Limpeza, atendimento, concierge, quarto, café da manha. Localização perfeita. Perto da estação de trem e dos principais pontos turísticos.

10

Lori

Sep 22, 2025

·

Stayed 2 nights

Such a wonderful hotel! The location was superb. So beautiful. The service was great. Our room was large, clean and modern with a large bathroom. The breakfast was incredible. There’s even a rooftop bar (need a reservation) that overlooks the duomo. We will stay again on our next visit to Firenze.

10

Lee

Oct 10, 2025

·

Stayed 3 nights

Fantastic location! 10 min walk to train station, the Duomo, and all the shopping. Great restaurants near by, Ciro and dons was amazing and it’s on the same street. The hotel used to be a private palace and it’s kept much of its original character. Breakfast in the garden was just perfect. Bed was very comfortable and the room was very clean. Highly recommend this hotel and we will be back!

6

Haikuhe

Sep 26, 2024

·

Stayed 3 nights

The property is in a walking distance from all the main attractions. Staff is super helpful and courteous. Rooms are dark, small, and smell funny. At least my room did! The lobby is drowning in scented oils. It’s truly unbearable. I couldn’t stand the lobby areas. The scent has reached almost to the top floor.

10

ahmad

Apr 10, 2025

·

Stayed 2 nights

It was a perfect stay , the staff were very nice and kind. The room was super clean and great.

2

MARIA DEL MAR

Mar 29, 2023

·

Stayed 1 night

From “Lucky Guest” to WORRIED GUEST. We stayed only for 1 night and we got bitten many times in the night (Room 502). In the morning making our check out I notice something walking on my bag, now Im worried I bring the bugs into my next destination. DONT STAY HERE

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, stylish, and in some cases spacious with high ceilings and standout views. However, several reviews mention small or dark rooms, limited views, occasional noise (especially near the rooftop), and some dated or worn furnishings.

Related guest reviews

10

claudia

May 16, 2022

·

Stayed 4 nights

Zentrale Lage, wir haben im 4.Stock ein Zimmer mit Aussicht gebucht und die war wirklich toll. Im Angesicht des Doms! Das Zimmer war groß modernes etwas kleines Bad, sehr gutes Früstück, sehr freundliches Service. Besonders aufmerksame und hilfreiche Rezeption. Wirklich zu empfehlen

8

Lou

Jul 13, 2023

·

Stayed 3 nights

Fantastic staff and facilities. Do NOT take a room on Floor 5. VERY noisy at night. The 6 floor terrace is above and the movement of chairs and equipment makes a lot of noise. Almost impossible to sleep. Otherwise a fine hotel.

10

Ashley

Jul 20, 2024

·

Stayed 3 nights

High ceilings. Phenomenal breakfast. Very helpful staff. Strong A/C.

6

Tim

May 31, 2023

·

Stayed 1 night

Small rooms, very noisy - both from locality (which isn’t the fault of the property other than poor sound proofing) but also the hotel itself - thin walls etc. rooms bit dated.

10

Lori

Sep 22, 2025

·

Stayed 2 nights

Such a wonderful hotel! The location was superb. So beautiful. The service was great. Our room was large, clean and modern with a large bathroom. The breakfast was incredible. There’s even a rooftop bar (need a reservation) that overlooks the duomo. We will stay again on our next visit to Firenze.

6

Haikuhe

Sep 26, 2024

·

Stayed 3 nights

The property is in a walking distance from all the main attractions. Staff is super helpful and courteous. Rooms are dark, small, and smell funny. At least my room did! The lobby is drowning in scented oils. It’s truly unbearable. I couldn’t stand the lobby areas. The scent has reached almost to the top floor.

10

Brenda

May 30, 2024

·

Stayed 3 nights

This hotel is amazing. The communal sitting lounges are gorgeous and the view from the roof for cocktails was beautiful. It feels very luxurious and I know my standards are high. Our room was big, updated, quiet, comfortable. The service was superior. The breakfast buffet is very good. Way above average. The hotel is close to everything and in a very good location. This is my second stay here and I will definitely be back.

8

Fay

Oct 15, 2023

·

Stayed 4 nights

I didn’t particularly like our room. Our window looked into a brick wall and wasn’t what we expected when paying this price

10

Sam

Apr 20, 2025

·

Stayed 5 nights

Did not want to leave this hotel. Absolutely beautiful interior, from the entry to the library like lobby and gorgeous bar. Loverly dining area. Fabulous breakfast, lovely and accommodating staff, loved the doorman! Great accessible location. Beautiful spacious room with a view of the Duomo. What a find! And I must admit, I am a hard to please person :)

8

Ayman

May 24, 2024

·

Stayed 2 nights

The condition of the furniture is not good ( desk and wardrobe)

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout, with friendly, professional staff and responsive concierge support frequently noted. One review reports poor front desk interaction, but most feedback is highly positive.

Related guest reviews

10

Kim

Apr 28, 2025

·

Stayed 1 night

We love this place. Always looking forward to staying there. The staff are so friendly and welcoming. The concierge always recommends the best dining options. The amenities in room need to be upgraded a bit especially the body lotion otherwise everything is perfect.

10

Marcelo

Feb 1, 2026

·

Stayed 5 nights

Hotel sensacional , equipe fantástica , meus cumprimentos especialmente a concierge Alessia! Recomendo Marcelo

10

Dona Beth

Sep 22, 2025

·

Stayed 8 nights

Gabriel and Augustina made our stay so enjoyable, and we looked forward to seeing them both each morning. Gabriel even helped me prank my partner with a banana. The hotel is elegant, beautiful, and lovely, and the decor is right off a magazine cover. Our first night, I blew a fuse and shut off the power to our room. The front desk remediated the situation within 15 minutes—excellent service.

10

James

May 14, 2025

·

Stayed 2 nights

Best doorman on the Planet . Recognized my wife and I from 18 months ago. Great experience. Great people. Will recommend and be back.

10

Douglas

Sep 29, 2024

·

Stayed 3 nights

Excellent staff

10

Shirley

Nov 11, 2024

·

Stayed 5 nights

Fabulous hotel. The staff are exquisitely attentive. We loved every minute of our stay. We recommend dining at the hotel after a long day when you do not feel like going out again.

10

Dane

Jun 2, 2023

·

Stayed 3 nights

Excellent bespoke service. We went on a tour and the staff collected our washing from a local laundromat. Even more impressive was we didn't even remember the exact location as we'd left our collection ticket in the room but with an email description they found it! Overall brilliant service, lovely rooms and a fantastic rooftop bar with 360 views over old town. Highly recommend

2

Bianca

Nov 25, 2023

·

The front desk staff were not helpful and were rude. I do not speak Italian and they would not speak to me in English. I checked out after being in the room for only 15 minutes. The room was very old and everything was extremely dated. The air conditioning was not working and the bed was not comfortable. When I went to the desk to check out the staff suddenly knew how to speak English. I was then offered a different room even though I was told there was nothing else available when I checked in. Would not recommend this hotel.

10

Nicholas

Oct 9, 2025

·

Stayed 3 nights

Classic Vintage Hotel, with charm and elegance of days give by. The staff is well trained and they make you feel special. We'll be back....

10

Silverio

Aug 26, 2023

·

Stayed 4 nights

Excellent hotel in the heart of Florence. Staff was very accommodating

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Location

Location is central and walkable to the Duomo, train station, museums, and many restaurants and shops. Guests find it convenient for sightseeing and transport.

Related guest reviews

10

Ray

Mar 17, 2025

·

Stayed 1 night

Great location

10

Lourdes

Apr 25, 2023

·

Stayed 2 nights

Excellent location

10

Christine

Sep 22, 2023

·

Stayed 2 nights

The staff were all very professional and helpful. Location was close to everything in town.

10

Laura

Feb 24, 2023

·

Stayed 6 nights

The location is so convenient to shopping, train station, taxis, and museums. The rooftop views are incredible.

10

Pamalla

Nov 11, 2023

·

Stayed 1 night

Beautiful hotel in a great location! Highly recommend

10

Lee

Oct 10, 2025

·

Stayed 3 nights

Fantastic location! 10 min walk to train station, the Duomo, and all the shopping. Great restaurants near by, Ciro and dons was amazing and it’s on the same street. The hotel used to be a private palace and it’s kept much of its original character. Breakfast in the garden was just perfect. Bed was very comfortable and the room was very clean. Highly recommend this hotel and we will be back!

10

Vincent

Jun 6, 2024

·

Stayed 6 nights

Great location. Pretty much 10-15min walk from any attraction or activity meeting point. The area is very nice loaded with shops, restaurants, bars, etc The hotel itself is elegant and quiet. The breakfast area is beautiful but doesn’t compare the the views from the rooftop terrace in the afternoon with amazing views of the Duomo. The staff is extremely helpful and friendly and the inside bar makes great cocktails and has a nice wine list and snacks. Will definitely stay here again and matches the experience we’ve had at other NH properties in Europe

10

Sheldon

Jun 28, 2025

·

Stayed 2 nights

Beautiful classic but modern hotel in great location

10

Tarshan

Aug 10, 2024

·

Stayed 2 nights

Execellebt location. 5-10 mins from the station and 5 mins from the main locations to visit.

10

Gary

Nov 7, 2023

·

Stayed 6 nights

Beautiful property and so conveniently located to restaurants, Florence museums and the train station if you arrive and depart by train in Florence.

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Dining

Breakfast and on-site dining earn strong praise, including memorable meals. Some guests felt breakfast could be repetitive or overpriced, with extra charges for certain items.

Related guest reviews

10

Jean

Oct 4, 2023

·

Stayed 3 nights

Location was superb and the hotel a delight. The staff was friendly and very accommodating. The only negative was the breakfast buffet. Overpriced and mediocre at best. The BEST rooftop view!

10

Heather

Mar 20, 2025

·

Stayed 3 nights

If I could give 10 stars for this hotel I would. the location is perfection, the hotel is beautiful, rooms are clean and comfortable, the staff is truly the heart of this property! A special shout-out to Antonella, Dario and Nolvin. Thank you for your kindness and making our stay so memorable. You're the BEST!!! I pray all are well after the floods. We will definitely be back - and if you are into fine dining the meal we had at their restaurant was one of the best we have ever had! THANK YOU!!! A

10

Claire

Sep 14, 2025

·

Stayed 2 nights

The Tivoli was an excellent choice for our two-night stay in Florence. The palace is full of history and charm, while also being stylish, modern and beautifully decorated throughout. The breakfast was wonderful, with lots of options and sundowners on the roof terrace are not to be missed. I would absolutely stay here again and would highly recommend it.

8

Lorena

Feb 10, 2026

·

Stayed 3 nights

Ótima localização, quartos limpos porém o ar condicionado não estava funcionando, tivemos que acionar a equipe do hotel por 4 vezes para resolverem o problema. Cama muito confortável, assim como todo enxoval. O café da manhã é bom, porém achei ponto negativo terem cobrança extra para omeletes e por exemplo .

10

Lori

Sep 22, 2025

·

Stayed 2 nights

Such a wonderful hotel! The location was superb. So beautiful. The service was great. Our room was large, clean and modern with a large bathroom. The breakfast was incredible. There’s even a rooftop bar (need a reservation) that overlooks the duomo. We will stay again on our next visit to Firenze.

10

Lee

Oct 10, 2025

·

Stayed 3 nights

Fantastic location! 10 min walk to train station, the Duomo, and all the shopping. Great restaurants near by, Ciro and dons was amazing and it’s on the same street. The hotel used to be a private palace and it’s kept much of its original character. Breakfast in the garden was just perfect. Bed was very comfortable and the room was very clean. Highly recommend this hotel and we will be back!

10

Vincent

Jun 6, 2024

·

Stayed 6 nights

Great location. Pretty much 10-15min walk from any attraction or activity meeting point. The area is very nice loaded with shops, restaurants, bars, etc The hotel itself is elegant and quiet. The breakfast area is beautiful but doesn’t compare the the views from the rooftop terrace in the afternoon with amazing views of the Duomo. The staff is extremely helpful and friendly and the inside bar makes great cocktails and has a nice wine list and snacks. Will definitely stay here again and matches the experience we’ve had at other NH properties in Europe

10

Matias

Aug 23, 2025

·

Stayed 2 nights

Comfortable hotel. Cleaning. Great personal. Breakfast super complete. Everything was good

10

Maria

Mar 14, 2025

·

Stayed 3 nights

We loved our stay! We dined in and the food was Michelin Star amazing. Beautiful location.

10

Vilson Antônio

Dec 10, 2025

·

Stayed 4 nights

Quarto bom, equipe impecável, café da manhã poderia melhorar pois todo dia é servido exatamente o mesmo cardápio... tem estacionamento e ótima localização! Recomendo!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $677	17 $677
18 $599	19 $591	20 $644	21 $624	22 $624	23 $577	24 $950
25 $600	26 $518	27 $526	28 $529	29 $492	30 $521	31 $483

Su	Mo	Tu	We	Th	Fr	Sa
1 $353	2 $469	3 $469	4 $298	5 $283	6 $405	7 $385
8 $328	9 $367	10 $347	11 $358	12 $489	13 $401	14 $554
15 $340	16 $252	17 $255	18 $257	19 $308	20 $316	21 $308
22 $290	23 $316	24 $488	25 $443	26 $433	27 $458	28 $308
29 $308	30 $244

Tivoli Palazzo Gaddi Firenze Hotel

Prices for Tivoli Palazzo Gaddi Firenze Hotel

Monthly average prices

About this property

Location

Room options

Junior Suite

Deluxe Room

Premium Room (View)

Premium Room

Premium Grand Room

Suite (Duplex)

Guest reviews of Tivoli Palazzo Gaddi Firenze Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tivoli Palazzo Gaddi Firenze Hotel

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Business details