Wellness Hotel Step - Czech Leading Hotels
$132
/ night
Avg. for October
Prices for Wellness Hotel Step - Czech Leading Hotels
Select dates to see prices and availability
$132
/ night
Avg. for October
Monthly average prices
Nightly prices at Wellness Hotel Step - Czech Leading Hotels average $68 in January, the cheapest month, and $160 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $68 |
| February | $70 |
| March | $85 |
| April | $107 |
| May | $120 |
| June | $119 |
| July | $98 |
| August | $109 |
| September | $139 |
| October | $132 |
| November | $116 |
| December | $160 |
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Oct · $132
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Most expensive: December (~$160)
Cheapest: January (~$68)
About this property
Relax at this spa hotel featuring an indoor pool, tennis courts, and a restaurant in Prague's Libeň district.
Location
Located in Libeň neighborhood, Wellness Hotel Step is connected to the convention center. Notable landmarks in the area include Prague Astronomical Clock and Charles Bridge, and travelers wishing to experience a bit of culture can try O2 Arena. Czech National Museum and Lucerna Palace are also worth visiting.
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Room options
8
Standard Triple Room with Water World Access
Room details
1 King Bed
and 1 Twin Bed
Sleeps 3
269 ft²
City ViewAir ConditioningHeatingSafety Deposit BoxHeated Pool
7
Family Room
Room details
1 King Bed
and 2 Twin Beds
Sleeps 4
301 ft²
City ViewAir ConditioningHeatingSafety Deposit Box
6
Budget Double Room
Room details
2 Twin Beds
Sleeps 2
161 ft²
8
Standard Apartment with Water World Access
Room details
1 King Bed
1 Sofa Bed
Sleeps 4
344 ft²
Air ConditioningHeatingSafety Deposit BoxHeated Pool
8
Quadruple Room with Water World Access
Room details
2 Queen Beds
4× Twin Beds
Sleeps 4
323 ft²
Air ConditioningHeatingSafety Deposit Box
6
Economy Double Or Twin Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
161 ft²
City ViewAir ConditioningHeatingSafety Deposit Box
11
Deluxe Apartment
Room details
1 King Bed
1 Sofa Bed
Sleeps 5
431 ft²
Air ConditioningHeatingSafety Deposit Box
8
Deluxe Double Room
Room details
1 King Bed
Sleeps 2
269 ft²
Air ConditioningHeatingSafety Deposit Box
10
Deluxe Triple Room with Water and Sauna World Access
Room details
1 King Bed
and 1 Twin Bed
Sleeps 4
301 ft²
City ViewAir ConditioningHeatingSafety Deposit BoxHeated Pool
8
Family Room with Water World Access
Room details
1 King Bed
and 2 Twin Beds
Sleeps 4
301 ft²
City ViewAir ConditioningHeatingSafety Deposit BoxHeated Pool
7
Standard Double Room
Room details
1 King Bed
Sleeps 2
237 ft²
Air ConditioningHeatingSafety Deposit Box
10
Standard Double Room with Water World Access
Room details
1 King Bed
Sleeps 2
237 ft²
City ViewAir ConditioningHeatingSafety Deposit BoxHeated Pool
7
Special Offer Deluxe Double Room with Unlimited Water and Sauna World Access
Room details
1 King Bed
Sleeps 2
269 ft²
City ViewAir ConditioningHeatingSafety Deposit BoxHeated Pool
6
Standard Single Room
Room details
1 Twin Bed
161 ft²
Air ConditioningHeatingSafety Deposit Box
14
Presidential Duplex Suite with Water and Sauna World Access
Room details
1 Queen Bed
2 Full Beds
Sleeps 4
1292 ft²
City ViewBalconyAir ConditioningHeatingSafety Deposit BoxHeated Pool
7
Standard Triple Room
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
269 ft²
Air ConditioningHeatingSafety Deposit Box
8
Family Room with Water and Sauna World Access
Room details
1 King Bed
and 2 Twin Beds
Sleeps 4
301 ft²
City ViewAir ConditioningHeatingSafety Deposit BoxHeated Pool
7
Deluxe Double Room with Water and Sauna World Access
Room details
1 King Bed
Sleeps 2
269 ft²
Air ConditioningHeatingSafety Deposit BoxHeated Pool
10
Luxury Panorama Apartment with Bath and Water & Sauna World Access
Room details
2 Full Beds
Sleeps 2
646 ft²
City ViewAir ConditioningHeatingSafety Deposit Box
10
Deluxe Apartment with Water and Sauna World Access
Room details
1 King Bed
1 Sofa Bed
Sleeps 5
431 ft²
Air ConditioningHeatingSafety Deposit BoxHeated Pool
11
Luxury Panorama Apartment with Water and Sauna World Access
Room details
1 Queen Bed
Sleeps 2
646 ft²
City ViewAir ConditioningHeatingSafety Deposit BoxHeated Pool
Guest reviews of Wellness Hotel Step - Czech Leading Hotels
8.5
Fabulous
Based on 3,958 verified reviews
Who stays here?
Business
14%
Couple
22%
Family
42%
Group
16%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Wellness Hotel Step - Czech Leading Hotels, guests praise extensive wellness and sports facilities and a generous breakfast, while recurring downsides include train noise, a suburban location away from Old Town, and various extra fees.
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What guests think
Across reviews of Wellness Hotel Step - Czech Leading Hotels, guests praise extensive wellness and sports facilities and a generous breakfast, while recurring downsides include train noise, a suburban location away from Old Town, and various extra fees.
Service is frequently described as friendly and helpful, though several guests reported rude or unresponsive staff and inconsistent information. Rooms range from comfortable to small and dated, with some hard beds, thin walls, and maintenance quirks such as noisy A/C or tricky showers. Expect a modern resort style stay focused on wellness and activities rather than central sightseeing.
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AI-generated summary based on recent guest reviews
Facilities
Extensive wellness and sports offerings (multiple saunas, pool, bowling, tennis, squash, indoor golf) draw strong praise, but many features cost extra and can be crowded or occasionally closed. Parking is available, typically paid, and some construction or the two-building setup caused minor confusion.
Related guest reviews
4
Lei
Oct 16, 2025
·
Stayed 3 nights
The room we initially booked through Expedia was really small for a family of three and not up to the standard of a four-star hotel. We had to pay extra to upgrade our room. Parking spaces are limited and there are still construction work in area around. The swimming pool is relatively small.
The room we initially booked through Expedia was really small for a family of three and not up to the standard of a four-star hotel. We had to pay extra to upgrade our room. Parking spaces are limited and there are still construction work in area around. The swimming pool is relatively small.
8
VALERIU
Dec 16, 2024
·
Stayed 1 night
Good bits: Nice hotel with very good food and they are pet friendly Very nice wellness centre with lots of saunas and big-ish swimming pool. English language of staff was quite good Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities. Bad bits: There was no shower gel and no hand soap in the room and no shower curtain over the bath Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
Good bits: Nice hotel with very good food and they are pet friendly Very nice wellness centre with lots of saunas and big-ish swimming pool. English language of staff was quite good Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities. Bad bits: There was no shower gel and no hand soap in the room and no shower curtain over the bath Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
8
Sashka
Mar 25, 2025
·
Stayed 2 nights
Great hotel for family that loves sports activities. You will find always something to do in the hotel ( for extra cost). The room was very noisy as the hotel is near train track. A bit of outskirts of Prague but great for family .
Great hotel for family that loves sports activities. You will find always something to do in the hotel ( for extra cost). The room was very noisy as the hotel is near train track. A bit of outskirts of Prague but great for family .
10
Tonja
Feb 7, 2025
·
Stayed 5 nights
Das Hotel ist sehr schön eingerichtet, viele Möglichkeiten Freizeitaktivitäten auszuüben. Bowlingbahn, Massagenangebot, Lobbybar, Restaurants Restaurant... Es fehlt an nichts! Parkplätze sind meist voll, sofern diese kostenlos sind. Das Parkhaus bietet genügend Platz, kostet aber auch 20 Euro pro Tag!!! Besonders empfehlenswert und positiv hervorzuheben ist, daß der angrenzende Sportpark viel zu bieten hat. Tennishalle, Badmintonhalle, Tischtennis, Minigolf etc., die Wellness- und Saunalandschaft sind sehr sehr schön. Wir kommen sicher wieder!
Das Hotel ist sehr schön eingerichtet, viele Möglichkeiten Freizeitaktivitäten auszuüben. Bowlingbahn, Massagenangebot, Lobbybar, Restaurants Restaurant... Es fehlt an nichts! Parkplätze sind meist voll, sofern diese kostenlos sind. Das Parkhaus bietet genügend Platz, kostet aber auch 20 Euro pro Tag!!! Besonders empfehlenswert und positiv hervorzuheben ist, daß der angrenzende Sportpark viel zu bieten hat. Tennishalle, Badmintonhalle, Tischtennis, Minigolf etc., die Wellness- und Saunalandschaft sind sehr sehr schön. Wir kommen sicher wieder!
10
Christopher
Dec 2, 2024
·
Stayed 4 nights
First, this hotel is in the suburbs of Prague. That means it is a very modern building and not subjected to old, historic restrictions in the city itself. It is a genuine 21st century hotel. Attached to it is an ample parking garage at 12 Euro a day as well as an incredible wellness area (for separate prices) that include a heated swimming pool, and a couple jacuzzis. Additionally, there is an upstairs sauna with around 10 different types. There are huge tennis courts, squash, badmintion, golf driving range (and simulators) and bowling areas. In short, the only issue is it is open to the public and fills up quickly, especially on the weekends. The one downside is that it is well outside the city center. There is a tram about 10 minutes walk away. So, if you have seen enough of the old, historic city, this is a great place to stay. For first or second time visitors, you may want something closer to the center. As I have been to Prague a few times and am used to the tram system here, this place is quite good for me. This is a modern hotel and at standard prices.
First, this hotel is in the suburbs of Prague. That means it is a very modern building and not subjected to old, historic restrictions in the city itself. It is a genuine 21st century hotel. Attached to it is an ample parking garage at 12 Euro a day as well as an incredible wellness area (for separate prices) that include a heated swimming pool, and a couple jacuzzis. Additionally, there is an upstairs sauna with around 10 different types. There are huge tennis courts, squash, badmintion, golf driving range (and simulators) and bowling areas. In short, the only issue is it is open to the public and fills up quickly, especially on the weekends. The one downside is that it is well outside the city center. There is a tram about 10 minutes walk away. So, if you have seen enough of the old, historic city, this is a great place to stay. For first or second time visitors, you may want something closer to the center. As I have been to Prague a few times and am used to the tram system here, this place is quite good for me. This is a modern hotel and at standard prices.
6
Gil Ariane Therese
Sep 11, 2023
·
Stayed 2 nights
Sie müssen eine sehr hohe Treppe hinaufsteigen, um zum Hotel zu gelangen, wenn Sie nicht mit dem Auto anreisen, aber das wird auf der Seite nicht erwähnt. Ich mochte auch nicht, wie unflexibel das Buchungssystem ist, so im Gegensatz zu amerikanischen Hotels. Schöne Auswahl an Speisen zum Frühstück. Das Essen, das ich im Restaurant aß, war auch gut. Das Personal war allgemein sehr hilfsbereit. Aber ihr Wellness-Center war geschlossen. Ich empfehle den Ort nicht für Leute, die mit öffentlichen Verkehrsmitteln anreisen.
Sie müssen eine sehr hohe Treppe hinaufsteigen, um zum Hotel zu gelangen, wenn Sie nicht mit dem Auto anreisen, aber das wird auf der Seite nicht erwähnt. Ich mochte auch nicht, wie unflexibel das Buchungssystem ist, so im Gegensatz zu amerikanischen Hotels. Schöne Auswahl an Speisen zum Frühstück. Das Essen, das ich im Restaurant aß, war auch gut. Das Personal war allgemein sehr hilfsbereit. Aber ihr Wellness-Center war geschlossen. Ich empfehle den Ort nicht für Leute, die mit öffentlichen Verkehrsmitteln anreisen.
10
Marek
Oct 27, 2025
·
Stayed 1 night
Everything was excellent, with the exception of the blanket, which appeared soiled (yellow discoloration from perspiration). While the bed sheets were clean, the blanket itself was dirty. Breakfast was fabulous with many choices, probably the best we have ever had in Prague. Wellness was great, but a bit busy after 5 PM. The sauna world was excellent. We will stay again.
Everything was excellent, with the exception of the blanket, which appeared soiled (yellow discoloration from perspiration). While the bed sheets were clean, the blanket itself was dirty. Breakfast was fabulous with many choices, probably the best we have ever had in Prague. Wellness was great, but a bit busy after 5 PM. The sauna world was excellent. We will stay again.
10
Agnes
Apr 17, 2025
·
Stayed 4 nights
Sauber, nettes Personal, grosse Schwimmbad, viele sportmöglichkeiten, Bowling, Haustierfreundlich... alles was man braucht
Sauber, nettes Personal, grosse Schwimmbad, viele sportmöglichkeiten, Bowling, Haustierfreundlich... alles was man braucht
4
Lisa
May 15, 2025
·
Stayed 2 nights
Major building work taking place. No advance warning. It will be a long time. Scaffolding around the whole hotel B.
Major building work taking place. No advance warning. It will be a long time. Scaffolding around the whole hotel B.
8
Andrew Leslie
Sep 25, 2025
·
Stayed 2 nights
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews note clean rooms and tidy spaces, though a few report lapses such as a stained blanket and some aging or bathroom maintenance issues.
Related guest reviews
10
Lukas
Sep 26, 2023
·
Stayed 1 night
Hotel a pokoje čisté! Vše v naprostém pořádku. Snídaně i Večeře dostačující. Wellness pěkný čistý. Rád se vrátím.
Hotel a pokoje čisté! Vše v naprostém pořádku. Snídaně i Večeře dostačující. Wellness pěkný čistý. Rád se vrátím.
2
Lennaert
Oct 5, 2025
·
Stayed 4 nights
I have been to this same hotel for three years in a row and this time has been my worst experience at any hotel ever. I have arrived early by car and called the morning to check if the room would be available a bit earlier. During the call they advised the room would be ready latest 14:00. At arriving at the hotel (leaving the city for checking in) the room was not ready. The male behind the desk was extremely arrogant and new he needs training as his colleague was more professional. In the room the bed is extremely hard feels like a plastic box and the room is very noisy and outdated. If you are placed at the side of the hotel with trains you will not sleep (like me). The walls are paper thin and you hear everything from the adjacent room (yes everything including the sex and snoring). The plumbing of upper floors went most likely through the walls of the room I was in as these kept running. Till around 23:00 you hear the central heating system in the works and this is loud. The shower is typical old style shower. It is so small that if you turn around th slightest (unless you're super thin) you turn the heat to cold or scorching. In the corners of the ceiling you see the moisture is getting in this needs some paint or service. I could not handle to stay my last night and checked out shortly after midnight. Instead of asking if something was wrong or how my stay was.. nothing just a bye. A very sleepless, trip ruiming experience overall.
I have been to this same hotel for three years in a row and this time has been my worst experience at any hotel ever. I have arrived early by car and called the morning to check if the room would be available a bit earlier. During the call they advised the room would be ready latest 14:00. At arriving at the hotel (leaving the city for checking in) the room was not ready. The male behind the desk was extremely arrogant and new he needs training as his colleague was more professional. In the room the bed is extremely hard feels like a plastic box and the room is very noisy and outdated. If you are placed at the side of the hotel with trains you will not sleep (like me). The walls are paper thin and you hear everything from the adjacent room (yes everything including the sex and snoring). The plumbing of upper floors went most likely through the walls of the room I was in as these kept running. Till around 23:00 you hear the central heating system in the works and this is loud. The shower is typical old style shower. It is so small that if you turn around th slightest (unless you're super thin) you turn the heat to cold or scorching. In the corners of the ceiling you see the moisture is getting in this needs some paint or service. I could not handle to stay my last night and checked out shortly after midnight. Instead of asking if something was wrong or how my stay was.. nothing just a bye. A very sleepless, trip ruiming experience overall.
10
Kelvin
Jun 4, 2025
·
Stayed 2 nights
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
10
Marek
Oct 27, 2025
·
Stayed 1 night
Everything was excellent, with the exception of the blanket, which appeared soiled (yellow discoloration from perspiration). While the bed sheets were clean, the blanket itself was dirty. Breakfast was fabulous with many choices, probably the best we have ever had in Prague. Wellness was great, but a bit busy after 5 PM. The sauna world was excellent. We will stay again.
Everything was excellent, with the exception of the blanket, which appeared soiled (yellow discoloration from perspiration). While the bed sheets were clean, the blanket itself was dirty. Breakfast was fabulous with many choices, probably the best we have ever had in Prague. Wellness was great, but a bit busy after 5 PM. The sauna world was excellent. We will stay again.
10
Agnes
Apr 17, 2025
·
Stayed 4 nights
Sauber, nettes Personal, grosse Schwimmbad, viele sportmöglichkeiten, Bowling, Haustierfreundlich... alles was man braucht
Sauber, nettes Personal, grosse Schwimmbad, viele sportmöglichkeiten, Bowling, Haustierfreundlich... alles was man braucht
4
Pasquale
Dec 29, 2023
·
Stayed 4 nights
Problemi col bagno, col riscaldamento e la pulizia. Molto distanti da quanto dovrebbe offrire un vero 4 stelle.
Problemi col bagno, col riscaldamento e la pulizia. Molto distanti da quanto dovrebbe offrire un vero 4 stelle.
10
The
Mar 25, 2024
·
Stayed 2 nights
Wir waren sehr kurz dort, aber sehr zufrieden. Die Zimmer waren sehr schön und das Essen hervorragend. Alles sauber, alles gut. Das Personal könnte ein wenig freundlicher sein, aber das ist nur eine persönliche Empfindung . Da wir mit dem Auto angereist sind, war es in die Stadtmitte auch nicht weit.
Wir waren sehr kurz dort, aber sehr zufrieden. Die Zimmer waren sehr schön und das Essen hervorragend. Alles sauber, alles gut. Das Personal könnte ein wenig freundlicher sein, aber das ist nur eine persönliche Empfindung . Da wir mit dem Auto angereist sind, war es in die Stadtmitte auch nicht weit.
8
Alex
Aug 15, 2023
·
Stayed 3 nights
Hotel sehr sauber, toller Service. Leider laut, bei offenem Fenster, durch Bahnlinie, Keine Möglichkeit draußen zum Sonnen, da Keine Liegen, außer in der Sauna.
Hotel sehr sauber, toller Service. Leider laut, bei offenem Fenster, durch Bahnlinie, Keine Möglichkeit draußen zum Sonnen, da Keine Liegen, außer in der Sauna.
8
Andrew Leslie
Sep 25, 2025
·
Stayed 2 nights
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
10
Haoyu
Oct 1, 2025
·
Stayed 1 night
Clean room and good breakfast
Clean room and good breakfast
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AI-generated summary based on recent guest reviews
Rooms
Room experiences vary: some are comfortable, but many mention significant train noise, thin walls, hard beds, dated fittings, small layouts, and quirks like noisy A/C or cramped showers.
Related guest reviews
8
Elena
Apr 24, 2025
·
Stayed 4 nights
Algemein war es gut. Service , Frühstück alles gut. Wir hatten Block B das ist neben den Hauptgebäude Dort fahren die Züge direkt neben Fenster, es war laut Mann konnte nachts kein Fenster aufmachen. Die Lage ist also nicht so toll. Bis zur Stadtmitte kann man mit öffentlichen Verkehrsmitteln fahren.
Algemein war es gut. Service , Frühstück alles gut. Wir hatten Block B das ist neben den Hauptgebäude Dort fahren die Züge direkt neben Fenster, es war laut Mann konnte nachts kein Fenster aufmachen. Die Lage ist also nicht so toll. Bis zur Stadtmitte kann man mit öffentlichen Verkehrsmitteln fahren.
4
Charlotte
Aug 8, 2025
·
Stayed 4 nights
Vi boede på værelse 212. Lige ud til togbanen. Der kommer tog, døgnet rundt, især godstog, gør det umuligt at lukke et øje. Da vi den første morgen, går ned i reception, for at finde en anden løsning/værelse. Bliver vi tilbudt en fribillet til deres svømme afd. hotellet får fine anmeldelser, men tænker andre værelser ligger bedre. Syntes bestemt ikke prisen og det vi fik hang sammen.
Vi boede på værelse 212. Lige ud til togbanen. Der kommer tog, døgnet rundt, især godstog, gør det umuligt at lukke et øje. Da vi den første morgen, går ned i reception, for at finde en anden løsning/værelse. Bliver vi tilbudt en fribillet til deres svømme afd. hotellet får fine anmeldelser, men tænker andre værelser ligger bedre. Syntes bestemt ikke prisen og det vi fik hang sammen.
4
Lei
Oct 16, 2025
·
Stayed 3 nights
The room we initially booked through Expedia was really small for a family of three and not up to the standard of a four-star hotel. We had to pay extra to upgrade our room. Parking spaces are limited and there are still construction work in area around. The swimming pool is relatively small.
The room we initially booked through Expedia was really small for a family of three and not up to the standard of a four-star hotel. We had to pay extra to upgrade our room. Parking spaces are limited and there are still construction work in area around. The swimming pool is relatively small.
8
Monika
Nov 25, 2025
·
Stayed 2 nights
Unser Panoramaappartement war richtig toll, wenn auch laut wegen der naheliegenden Bahngleise. Das Hotel ist etwas in die Jahre gekommen. Der Wellnessbereich ist gut, aber sehr überfüllt und teilweise sehr kalt, da viel im Freien liegt. Das Frühstück war gut und viel Auswahl.
Unser Panoramaappartement war richtig toll, wenn auch laut wegen der naheliegenden Bahngleise. Das Hotel ist etwas in die Jahre gekommen. Der Wellnessbereich ist gut, aber sehr überfüllt und teilweise sehr kalt, da viel im Freien liegt. Das Frühstück war gut und viel Auswahl.
2
Lennaert
Oct 5, 2025
·
Stayed 4 nights
I have been to this same hotel for three years in a row and this time has been my worst experience at any hotel ever. I have arrived early by car and called the morning to check if the room would be available a bit earlier. During the call they advised the room would be ready latest 14:00. At arriving at the hotel (leaving the city for checking in) the room was not ready. The male behind the desk was extremely arrogant and new he needs training as his colleague was more professional. In the room the bed is extremely hard feels like a plastic box and the room is very noisy and outdated. If you are placed at the side of the hotel with trains you will not sleep (like me). The walls are paper thin and you hear everything from the adjacent room (yes everything including the sex and snoring). The plumbing of upper floors went most likely through the walls of the room I was in as these kept running. Till around 23:00 you hear the central heating system in the works and this is loud. The shower is typical old style shower. It is so small that if you turn around th slightest (unless you're super thin) you turn the heat to cold or scorching. In the corners of the ceiling you see the moisture is getting in this needs some paint or service. I could not handle to stay my last night and checked out shortly after midnight. Instead of asking if something was wrong or how my stay was.. nothing just a bye. A very sleepless, trip ruiming experience overall.
I have been to this same hotel for three years in a row and this time has been my worst experience at any hotel ever. I have arrived early by car and called the morning to check if the room would be available a bit earlier. During the call they advised the room would be ready latest 14:00. At arriving at the hotel (leaving the city for checking in) the room was not ready. The male behind the desk was extremely arrogant and new he needs training as his colleague was more professional. In the room the bed is extremely hard feels like a plastic box and the room is very noisy and outdated. If you are placed at the side of the hotel with trains you will not sleep (like me). The walls are paper thin and you hear everything from the adjacent room (yes everything including the sex and snoring). The plumbing of upper floors went most likely through the walls of the room I was in as these kept running. Till around 23:00 you hear the central heating system in the works and this is loud. The shower is typical old style shower. It is so small that if you turn around th slightest (unless you're super thin) you turn the heat to cold or scorching. In the corners of the ceiling you see the moisture is getting in this needs some paint or service. I could not handle to stay my last night and checked out shortly after midnight. Instead of asking if something was wrong or how my stay was.. nothing just a bye. A very sleepless, trip ruiming experience overall.
2
Marcus
Oct 8, 2023
·
Stayed 3 nights
Liegt direkt am Hauptschienennetz und einer Schnellstraße. Die Zimmer sind winzig und für 2 Erwachsene zu klein. Zudem kostet alles extra und im Preis ist in Sachen Wellness nichts enthalten.
Liegt direkt am Hauptschienennetz und einer Schnellstraße. Die Zimmer sind winzig und für 2 Erwachsene zu klein. Zudem kostet alles extra und im Preis ist in Sachen Wellness nichts enthalten.
8
Cars
Oct 21, 2023
·
Stayed 5 nights
Lækkert hotel. Dog blev mini baren ikke fyldt op. Aircondition var slukket grundet årstiden, hvilket gjorde at værelset var ufatteligt varmt. Åbnede vinduet for at få luft ind, men hotellet ligger ud til en jernbane med almindelige tog, samt gods tog døgnet rundt. Dette gav utroligt meget støj, også om natten. Der var ikke 100 % lydisolering.
Lækkert hotel. Dog blev mini baren ikke fyldt op. Aircondition var slukket grundet årstiden, hvilket gjorde at værelset var ufatteligt varmt. Åbnede vinduet for at få luft ind, men hotellet ligger ud til en jernbane med almindelige tog, samt gods tog døgnet rundt. Dette gav utroligt meget støj, også om natten. Der var ikke 100 % lydisolering.
8
Dieter
Dec 29, 2024
·
Stayed 4 nights
Hotel in die Jahre gekommen. Zimmer sehr klein und veraltet. Hotel ist sehr hellhörig. Frühstück war ok.
Hotel in die Jahre gekommen. Zimmer sehr klein und veraltet. Hotel ist sehr hellhörig. Frühstück war ok.
10
Michal
May 6, 2024
·
Stayed 1 night
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
6
Aiea
Apr 11, 2025
·
Stayed 5 nights
Loud. Teenagers were partying in their room. Had to call front desk because they were slamming doors, yelling and knocking our door
Loud. Teenagers were partying in their room. Had to call front desk because they were slamming doors, yelling and knocking our door
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AI-generated summary based on recent guest reviews
Service
Many guests found staff friendly and helpful, but several reported rude or unresponsive interactions and inconsistent information about inclusions or activity reservations.
Related guest reviews
10
Toni
Oct 11, 2025
·
Stayed 3 nights
Sehr leckeres und abwechslungsreiches Frühstück. Tolles und freundliches Personal. Sichere Parkplätze. Das Hotel ist nicht im Zentrum Prags aber mit Bolt und Uber war das für mich kein Problem! Der Saunabereich im Infinit Step ist perfekt, tolle Ceremonien, tolle Ruhebereiche… Wenn Prag dann hier!
Sehr leckeres und abwechslungsreiches Frühstück. Tolles und freundliches Personal. Sichere Parkplätze. Das Hotel ist nicht im Zentrum Prags aber mit Bolt und Uber war das für mich kein Problem! Der Saunabereich im Infinit Step ist perfekt, tolle Ceremonien, tolle Ruhebereiche… Wenn Prag dann hier!
8
NADEGE
Apr 9, 2023
·
Stayed 1 night
Le personnel a été très attentionné et à l’écoute, ils m’ont été d’une grande aide pour ma courte visite de Prague : réservation de taxis, échange de monnaie, achat de billet de transport et trajet, présentation des activités à l’hôtel et en ville… Seul bémol, un peu excentré mais il y a trams et bus à 5 mn à pied.
Le personnel a été très attentionné et à l’écoute, ils m’ont été d’une grande aide pour ma courte visite de Prague : réservation de taxis, échange de monnaie, achat de billet de transport et trajet, présentation des activités à l’hôtel et en ville… Seul bémol, un peu excentré mais il y a trams et bus à 5 mn à pied.
2
Lennaert
Oct 5, 2025
·
Stayed 4 nights
I have been to this same hotel for three years in a row and this time has been my worst experience at any hotel ever. I have arrived early by car and called the morning to check if the room would be available a bit earlier. During the call they advised the room would be ready latest 14:00. At arriving at the hotel (leaving the city for checking in) the room was not ready. The male behind the desk was extremely arrogant and new he needs training as his colleague was more professional. In the room the bed is extremely hard feels like a plastic box and the room is very noisy and outdated. If you are placed at the side of the hotel with trains you will not sleep (like me). The walls are paper thin and you hear everything from the adjacent room (yes everything including the sex and snoring). The plumbing of upper floors went most likely through the walls of the room I was in as these kept running. Till around 23:00 you hear the central heating system in the works and this is loud. The shower is typical old style shower. It is so small that if you turn around th slightest (unless you're super thin) you turn the heat to cold or scorching. In the corners of the ceiling you see the moisture is getting in this needs some paint or service. I could not handle to stay my last night and checked out shortly after midnight. Instead of asking if something was wrong or how my stay was.. nothing just a bye. A very sleepless, trip ruiming experience overall.
I have been to this same hotel for three years in a row and this time has been my worst experience at any hotel ever. I have arrived early by car and called the morning to check if the room would be available a bit earlier. During the call they advised the room would be ready latest 14:00. At arriving at the hotel (leaving the city for checking in) the room was not ready. The male behind the desk was extremely arrogant and new he needs training as his colleague was more professional. In the room the bed is extremely hard feels like a plastic box and the room is very noisy and outdated. If you are placed at the side of the hotel with trains you will not sleep (like me). The walls are paper thin and you hear everything from the adjacent room (yes everything including the sex and snoring). The plumbing of upper floors went most likely through the walls of the room I was in as these kept running. Till around 23:00 you hear the central heating system in the works and this is loud. The shower is typical old style shower. It is so small that if you turn around th slightest (unless you're super thin) you turn the heat to cold or scorching. In the corners of the ceiling you see the moisture is getting in this needs some paint or service. I could not handle to stay my last night and checked out shortly after midnight. Instead of asking if something was wrong or how my stay was.. nothing just a bye. A very sleepless, trip ruiming experience overall.
10
Kelvin
Jun 4, 2025
·
Stayed 2 nights
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
6
Colin
Apr 19, 2025
·
Stayed 4 nights
Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
2
Mohammed
Dec 27, 2023
·
Stayed 3 nights
Das Personal ist sehr unfreundlich. Eine Dame durfte nicht in den Pool, weil Sie einen längeren Badeanzug trug.Obwohl Sie im Voraus für alles bezahlt halt. Abzocke und sehr rassistisch!!!! NIEWIEDER!!!
Das Personal ist sehr unfreundlich. Eine Dame durfte nicht in den Pool, weil Sie einen längeren Badeanzug trug.Obwohl Sie im Voraus für alles bezahlt halt. Abzocke und sehr rassistisch!!!! NIEWIEDER!!!
10
Chandan
Oct 24, 2025
·
Stayed 5 nights
Good Leisure facilities staff very helpful
Good Leisure facilities staff very helpful
2
James
Jun 23, 2024
·
Stayed 2 nights
Worst staff ever.
Worst staff ever.
6
Mohamed
Nov 12, 2025
·
Stayed 5 nights
La chambre était bonne sauf qu'il y avait une fenêtre qui se ferme pas du coup on a eu très froid. Pour le personnel était un peu ridicule et pas trop gentil. Le premier jour on nous a dit que le petit déjeuner est inclus puis les 4 derniers jours on nous a pas permis d'y accéder avec un comportement très malveillant.
La chambre était bonne sauf qu'il y avait une fenêtre qui se ferme pas du coup on a eu très froid. Pour le personnel était un peu ridicule et pas trop gentil. Le premier jour on nous a dit que le petit déjeuner est inclus puis les 4 derniers jours on nous a pas permis d'y accéder avec un comportement très malveillant.
8
Albert
Jan 13, 2026
·
Stayed 2 nights
Sehr nettes Personal. Wellness ist extra aber gut. Zimmer sind im guten Zustand. War recht angenehm
Sehr nettes Personal. Wellness ist extra aber gut. Zimmer sind im guten Zustand. War recht angenehm
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AI-generated summary based on recent guest reviews
Location
Suburban setting suited to O2 Arena visits; public transport is reachable in about a 10–15 minute walk and ride-hailing works well. Less convenient for Old Town, with limited attractions immediately nearby.
Related guest reviews
10
Toni
Oct 11, 2025
·
Stayed 3 nights
Sehr leckeres und abwechslungsreiches Frühstück. Tolles und freundliches Personal. Sichere Parkplätze. Das Hotel ist nicht im Zentrum Prags aber mit Bolt und Uber war das für mich kein Problem! Der Saunabereich im Infinit Step ist perfekt, tolle Ceremonien, tolle Ruhebereiche… Wenn Prag dann hier!
Sehr leckeres und abwechslungsreiches Frühstück. Tolles und freundliches Personal. Sichere Parkplätze. Das Hotel ist nicht im Zentrum Prags aber mit Bolt und Uber war das für mich kein Problem! Der Saunabereich im Infinit Step ist perfekt, tolle Ceremonien, tolle Ruhebereiche… Wenn Prag dann hier!
8
GROO
Feb 11, 2024
·
Stayed 1 night
Hôtel loin du centre mais bien desservi par les transports en commun . Complexe immense avec piscine sauna bowling tennis golf et j'en passe . Mais pour le prix vous trouverez même standing et moin cher vers le centre ...
Hôtel loin du centre mais bien desservi par les transports en commun . Complexe immense avec piscine sauna bowling tennis golf et j'en passe . Mais pour le prix vous trouverez même standing et moin cher vers le centre ...
10
Jonathan Timothy
Dec 1, 2024
·
Stayed 3 nights
It was the best money saving option for me with a spa and it was way above expectations. They had a big pool, hot tub then an area with around 6 saunas. Steam rooms and even a plunge pool. 10min walk ro underground then 10mins on the train to the centre of Prague. Restaurant food/ breakfast was also great. Only slight critisism i can think of is its next to the main train line so gets quite noisy when your trying to sleep
It was the best money saving option for me with a spa and it was way above expectations. They had a big pool, hot tub then an area with around 6 saunas. Steam rooms and even a plunge pool. 10min walk ro underground then 10mins on the train to the centre of Prague. Restaurant food/ breakfast was also great. Only slight critisism i can think of is its next to the main train line so gets quite noisy when your trying to sleep
6
Kelvin
Jun 7, 2025
·
Stayed 1 night
Basic business standard hotel, with very helpful and pleasant staff, great breakfast. Easy parking. This is a good no fuss hotel which is Perfect for O2 Arena events. Easy walk to tram and bus. Not a great location for quick visits to Old Town though.
Basic business standard hotel, with very helpful and pleasant staff, great breakfast. Easy parking. This is a good no fuss hotel which is Perfect for O2 Arena events. Easy walk to tram and bus. Not a great location for quick visits to Old Town though.
8
Andre
Jan 9, 2024
·
Stayed 5 nights
Zimmer hellhörig, vom Flur und auch den Nachbarzimmern. Ebenfalls ist die Umgebung (Bahnstrecke und vierspurige Straße) nicht sehr leise. Service, Zimmergröße und Einrichtungen des Hotels waren gut. Frühstücksbuffet bot von verschiedenen Broten und Brötchen, Beläge süß und herzhaft, bis zu frischen Obst, Joghurt, Cerialien eine große Auswahl. Kaffeespezialitäten und Tee gibt es aus dem Vollautomaten. Parkplätze sind um das Hotel und im Hauseigenen Parkhaus vorhanden. Mit öffentlichen Verkehrsmitteln kommt man in ca. 30 Minuten in die Innenstadt, die Verkehrsmittel sind ca. 5-10 Minuten zu Fuß zu erreichen. In der nahen Umgebung gibt es nur das Wohn- und Gewerbegebiet. Sporteinrichtungen sollten rechtzeitig reserviert werden, Badminton und Squash, sowie Bowling war möglich und hat unseren Erwartungen entsprochen, Schwimmerbahn ist häufig mit Schwimmkursen belegt und wenn dann mehrere die zwei weiteren Bahnen benutzen wird es auch mal eng. Preise für die Sporteinrichtungen eher günstig im Vergleich zu den Verhältnissen bei uns.
Zimmer hellhörig, vom Flur und auch den Nachbarzimmern. Ebenfalls ist die Umgebung (Bahnstrecke und vierspurige Straße) nicht sehr leise. Service, Zimmergröße und Einrichtungen des Hotels waren gut. Frühstücksbuffet bot von verschiedenen Broten und Brötchen, Beläge süß und herzhaft, bis zu frischen Obst, Joghurt, Cerialien eine große Auswahl. Kaffeespezialitäten und Tee gibt es aus dem Vollautomaten. Parkplätze sind um das Hotel und im Hauseigenen Parkhaus vorhanden. Mit öffentlichen Verkehrsmitteln kommt man in ca. 30 Minuten in die Innenstadt, die Verkehrsmittel sind ca. 5-10 Minuten zu Fuß zu erreichen. In der nahen Umgebung gibt es nur das Wohn- und Gewerbegebiet. Sporteinrichtungen sollten rechtzeitig reserviert werden, Badminton und Squash, sowie Bowling war möglich und hat unseren Erwartungen entsprochen, Schwimmerbahn ist häufig mit Schwimmkursen belegt und wenn dann mehrere die zwei weiteren Bahnen benutzen wird es auch mal eng. Preise für die Sporteinrichtungen eher günstig im Vergleich zu den Verhältnissen bei uns.
10
Kelvin
Jun 4, 2025
·
Stayed 2 nights
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
10
Christopher
Dec 2, 2024
·
Stayed 4 nights
First, this hotel is in the suburbs of Prague. That means it is a very modern building and not subjected to old, historic restrictions in the city itself. It is a genuine 21st century hotel. Attached to it is an ample parking garage at 12 Euro a day as well as an incredible wellness area (for separate prices) that include a heated swimming pool, and a couple jacuzzis. Additionally, there is an upstairs sauna with around 10 different types. There are huge tennis courts, squash, badmintion, golf driving range (and simulators) and bowling areas. In short, the only issue is it is open to the public and fills up quickly, especially on the weekends. The one downside is that it is well outside the city center. There is a tram about 10 minutes walk away. So, if you have seen enough of the old, historic city, this is a great place to stay. For first or second time visitors, you may want something closer to the center. As I have been to Prague a few times and am used to the tram system here, this place is quite good for me. This is a modern hotel and at standard prices.
First, this hotel is in the suburbs of Prague. That means it is a very modern building and not subjected to old, historic restrictions in the city itself. It is a genuine 21st century hotel. Attached to it is an ample parking garage at 12 Euro a day as well as an incredible wellness area (for separate prices) that include a heated swimming pool, and a couple jacuzzis. Additionally, there is an upstairs sauna with around 10 different types. There are huge tennis courts, squash, badmintion, golf driving range (and simulators) and bowling areas. In short, the only issue is it is open to the public and fills up quickly, especially on the weekends. The one downside is that it is well outside the city center. There is a tram about 10 minutes walk away. So, if you have seen enough of the old, historic city, this is a great place to stay. For first or second time visitors, you may want something closer to the center. As I have been to Prague a few times and am used to the tram system here, this place is quite good for me. This is a modern hotel and at standard prices.
10
colin
Jul 24, 2024
·
Stayed 1 night
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
6
Jesper
Jul 18, 2023
·
Stayed 4 nights
Ikke meget udvalg i morgenmaden de skal øve sig i at servere kold mælk. Lidt langt ind til byen ca 30 min
Ikke meget udvalg i morgenmaden de skal øve sig i at servere kold mælk. Lidt langt ind til byen ca 30 min
8
Andrew Leslie
Sep 25, 2025
·
Stayed 2 nights
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety, though a few note warm milk, slow coffee machines, or limited restaurant menus. Overall food feedback ranges from good to great, with occasional disappointments at dinner.
Related guest reviews
10
Toni
Oct 11, 2025
·
Stayed 3 nights
Sehr leckeres und abwechslungsreiches Frühstück. Tolles und freundliches Personal. Sichere Parkplätze. Das Hotel ist nicht im Zentrum Prags aber mit Bolt und Uber war das für mich kein Problem! Der Saunabereich im Infinit Step ist perfekt, tolle Ceremonien, tolle Ruhebereiche… Wenn Prag dann hier!
Sehr leckeres und abwechslungsreiches Frühstück. Tolles und freundliches Personal. Sichere Parkplätze. Das Hotel ist nicht im Zentrum Prags aber mit Bolt und Uber war das für mich kein Problem! Der Saunabereich im Infinit Step ist perfekt, tolle Ceremonien, tolle Ruhebereiche… Wenn Prag dann hier!
8
Monika
Aug 22, 2023
·
Stayed 2 nights
Da Hotel war wirklich sehr schön. Im Wellnessbereich war mir persönlich etwas zu viel los. Das Frühstück war wirklich ausgesprochen gut. Unser Abendessen im Hotel hat uns nucht zufrieden gestellt.
Da Hotel war wirklich sehr schön. Im Wellnessbereich war mir persönlich etwas zu viel los. Das Frühstück war wirklich ausgesprochen gut. Unser Abendessen im Hotel hat uns nucht zufrieden gestellt.
10
Tino
Dec 29, 2024
·
Stayed 2 nights
Das Frühstück ist hervorragend. Im hauseigenen Wellnessbereich kann man sehr gut entspannen.
Das Frühstück ist hervorragend. Im hauseigenen Wellnessbereich kann man sehr gut entspannen.
8
Monika
Nov 25, 2025
·
Stayed 2 nights
Unser Panoramaappartement war richtig toll, wenn auch laut wegen der naheliegenden Bahngleise. Das Hotel ist etwas in die Jahre gekommen. Der Wellnessbereich ist gut, aber sehr überfüllt und teilweise sehr kalt, da viel im Freien liegt. Das Frühstück war gut und viel Auswahl.
Unser Panoramaappartement war richtig toll, wenn auch laut wegen der naheliegenden Bahngleise. Das Hotel ist etwas in die Jahre gekommen. Der Wellnessbereich ist gut, aber sehr überfüllt und teilweise sehr kalt, da viel im Freien liegt. Das Frühstück war gut und viel Auswahl.
10
Kelvin
Jun 4, 2025
·
Stayed 2 nights
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
6
Colin
Apr 19, 2025
·
Stayed 4 nights
Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
10
colin
Jul 24, 2024
·
Stayed 1 night
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
6
Jesper
Jul 18, 2023
·
Stayed 4 nights
Ikke meget udvalg i morgenmaden de skal øve sig i at servere kold mælk. Lidt langt ind til byen ca 30 min
Ikke meget udvalg i morgenmaden de skal øve sig i at servere kold mælk. Lidt langt ind til byen ca 30 min
10
Haoyu
Oct 1, 2025
·
Stayed 1 night
Clean room and good breakfast
Clean room and good breakfast
10
Michal
May 6, 2024
·
Stayed 1 night
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
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AI-generated summary based on recent guest reviews
8
Amrit
Aug 4, 2026
·
Stayed 3 nights
Everything was alright and we visit may be more in the future
Everything was alright and we visit may be more in the future
10
Marcin
Aug 3, 2026
·
Stayed 3 nights
Nice breakfast, friendly staff, good gym with some free weights up to 25kg, nice swimming pool and sauna. Sauna zone was not included in our stay but included swimming pool saunas are very good. Large sport complex with squash, tennis, bowling etc, plenty to do. Bit far from old town, approx 10USD by bolt.
Nice breakfast, friendly staff, good gym with some free weights up to 25kg, nice swimming pool and sauna. Sauna zone was not included in our stay but included swimming pool saunas are very good. Large sport complex with squash, tennis, bowling etc, plenty to do. Bit far from old town, approx 10USD by bolt.
10
Michael
Jul 22, 2026
·
Stayed 2 nights
Everything was great. 15 min with taxi to center town ..fantastic breakfast..actually one of the best i had in a hotell...staff very friendly and always had a smile...i will for sure come back.
Everything was great. 15 min with taxi to center town ..fantastic breakfast..actually one of the best i had in a hotell...staff very friendly and always had a smile...i will for sure come back.
10
Matej
Jun 2, 2026
·
Stayed 2 nights
Amazing breakfast, ample secured and free parking, very friendly staff. Upon extension allowed us to stay in the same room.
Amazing breakfast, ample secured and free parking, very friendly staff. Upon extension allowed us to stay in the same room.
10
Lindsey
May 26, 2026
·
Stayed 2 nights
Excellent in every way!
Excellent in every way!
FAQs about Wellness Hotel Step - Czech Leading Hotels
Is parking available at the hotel?
Parking is available on-site, with limited spaces. It is free of charge. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is offered for a fee of approximately EUR 15 for adults and children. Breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Are pets allowed at the hotel?
Pets are allowed, with a maximum of 11 pets per room. The maximum weight per pet is 22 kg. A pet fee of EUR 22 per pet, per night applies, but service animals are exempt from fees and restrictions.
What are the check-in and check-out times?
Check-in time starts at 3:00 PM and check-out time ends at 11:00 AM. Early check-in and late check-out may be available for an additional fee; guests should request this in advance.
Is there an airport shuttle service available?
Airport shuttle services are available, but surcharges may apply. Guests must contact the hotel with their arrival details to arrange the transfer.
What accessibility features does the hotel offer?
The hotel provides step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement throughout the property.
Where is the hotel located in relation to key landmarks?
The hotel is located in the Libeň district of Prague 9, connected to the convention center. Notable landmarks nearby include the Prague Astronomical Clock and Charles Bridge, with easy access to public transport.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool. The pool is operational year-round, but it may be closed seasonally from August 28 to September 10.
What are the hotel's policies regarding children?
Children are welcome at the hotel. There is no charge for children under a specific age when staying with an adult.
What are the policies for extra beds or cribs?
The hotel does not offer rollaway or extra beds. Guests should inquire directly for any specific requirements regarding cribs, as policies may vary.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-13: 215.73652059570313USD
- 2026-10-14: 279.54468765625USD
- 2026-10-15: 114.9606139794922USD
- 2026-10-16: 170.07066289062502USD
- 2026-10-17: 194.66002086914065USD
- 2026-10-18: 104.587913984375USD
- 2026-10-19: 157.14238352539064USD
- 2026-10-20: 177.88420969726565USD
- 2026-10-21: 183.8740831640625USD
- 2026-10-22: 152.40704000000002USD
- 2026-10-23: 203.8400829589844USD
- 2026-10-24: 212.63023975585938USD
- 2026-10-25: 117.31389642089844USD
- 2026-10-26: 139.68301546875USD
- 2026-10-27: 142.02625188964845USD
- 2026-10-28: 122.18230055664064USD
- 2026-10-29: 124.07986130859376USD
- 2026-10-30: 182.26088891601563USD
- 2026-10-31: 204.5728354199219USD
- 2026-11-01: 114.07603408691408USD
- 2026-11-02: 103.52305291015625USD
- 2026-11-03: 104.64536012207031USD
- 2026-11-04: 114.07603408691408USD
- 2026-11-05: 104.08302236816407USD
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Check-in time starts at15:00Check-out time ends at11:00
CheckIn Restrictions
A late check-out fee will be charged;
Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 2222;Only dogs and cats are allowed;Pet max weight (per pet) in kg is 1010;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: EUR 22 per pet, per night; Service animals are exempt from fees;
Front Desk Services
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No rollaway/extra beds available
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Billiards
Hiking
Child Pool
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Table Tennis
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Packed Lunches
Breakfast in the Room
Vending Machines
Family Room
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi