Is parking available at the property?

Nearby parking is available for GBP 8.00 per night, located 1640 ft away and open 24 hours. Reservation is not required.

What type of breakfast is offered?

Full breakfasts are served for a fee of approximately GBP 17.50 per person. Serving hours are weekdays from 6:30 AM to 10:30 AM and weekends from 7:30 AM to 11:30 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Late check-out is available for a fee of GBP 40.00, subject to availability.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for ease of access.

Where is the property located in relation to key landmarks?

The property is centrally located in Liverpool, within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal. It is 0.4 mi from Cavern Club and 0.6 mi from Royal Albert Dock.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Hotel Indigo Liverpool by IHG - Comfortable Stay

Average nightly price at Hotel Indigo Liverpool by IHG by month, last 12 months (USD)
Month	Average price
January	$95
February	$105
March	$120
April	$133
May	$132
June	$128
July	$140
August	$115
September	$169
October	$130
November	$140
December	$113

What guests think

Hotel Indigo Liverpool by IHG draws strong praise for its central, walkable location and genuinely friendly staff, with many guests finding clean, comfortable rooms and handy extras like in room fridges plus discounted parking at a nearby garage.

Breakfast and the on site restaurant receive mixed feedback, with some excellent meals but also reports of slow service, limited choice, uneven quality and higher prices. A number of guests note smaller rooms or worn furnishings in places, occasional issues with lighting, soundproofing or air conditioning, and periods of external works or noise; some windows do not open. Overall, expect a comfortable, well located base with welcoming service and a few operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Discounted rates for a nearby NCP car park are widely appreciated. Public areas are pleasant but the bar/social space feels small and drinks can be pricey; a small gym is available, and intermittent refurbishment or lift issues have been noted.

Related guest reviews

8

John

Jul 26, 2025

·

Stayed 2 nights

Classy decor in the reception and restaurant areas. Tired looking green carpet on the 5th floor. Over £7 a pint in th I felt was excessive. Overall, nice hotel in a good location.

8

James

Mar 23, 2023

·

Stayed 3 nights

The in room and hotel facilities are very good great breakfast and very friendly staff. If returning to Liverpool we would consider a return to this hotel which is in a great location. We were disappointed that we were not informed that construction repairs were going on as the hotel was shrouded with scaffolding and tarpaulin it made the room dark during the day and it was not feasible to open the window for fresh air due to the construction noise which started at 9am each morning and continued with the constant hum of drilling etc. The works were never mentioned during our stay. Having book 2 rooms for 3 nights I thought this was poor and emailed the hotel to tell them so upon our return home. I received a reply to say sorry, which I have to say was again poor.

8

Mark

Aug 17, 2025

·

Stayed 2 nights

A great base in Liverpool, superb location. Subsidised parking is also a bonus. The hotel staff are really friendly and efficient. The rooms are very comfortable and it’s also a good place to work from. I’ve stayed at this hotel over the last seven years and it’s a go to location. I’ve seen a change in the quality of the breakfast which used to be superb and are now average. The hotel gym is OK. It’s still recommended.

10

Philippa

Sep 4, 2025

·

Stayed 3 nights

Wonderful 3 night stay from start to finish. Reception staff were all lovely and very informative. Room was spacious, clean and very well equipped. Hotel was in a quiet area but in easy walking distance of all main Liverpool attractions. The reduced parking rate at nearby NCP car park was a real bonus!

10

Steve

Aug 10, 2025

·

Stayed 1 night

Very good hotel in a great location with a discounted secure NCP car park nearby. Fabulous staff simple and quick check in and out.

6

Paul

Nov 9, 2023

·

Stayed 1 night

The air conditioning did not work, the shower head holder that should stay attached to the wall fell off and there was no hand cream in the dispenser. Also one of the 2 lifts was not working

8

Steve

Jul 2, 2025

·

Stayed 1 night

Great central location and deal with car park meant only £8 for 24 hours. Nice tidy area on and nice touch with water and drinks.

8

Claire

Aug 25, 2025

·

Stayed 2 nights

Handy location and nice hotel near the centre and near the docks. Reception staff very friendly and had a fitness studio which was handy for our stay.

8

Graham

Aug 6, 2025

·

Stayed 1 night

Rooms nice, bar and social space small

10

Cathy

Jun 30, 2025

·

Stayed 1 night

Good location for waterfront concert. No hotel parking but managed to park nearby. Our car is too big for the hotel recommended NCP

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Cleanliness

Most guests find rooms and public areas clean or spotless. However, some report missed housekeeping and occasional lapses such as stained bedding, leftover items in fridges, dust, or worn/broken fixtures.

Related guest reviews

10

Lisa

Aug 9, 2025

·

Stayed 2 nights

Very comfortable room, very clean. Lovely staff

6

Janie

Jul 1, 2024

·

Stayed 1 night

We were disappointed that our room had dirty windows, spills and stains on the baseboards of the bed and torn curtains. The hair dryer in the room didn’t work. We were tired on our arrival and did not bother to ask to change rooms, but when I informed the receptionist in the morning that the room needed a deep clean, she thanked me but did not apologize. This was disappointing. We woke at 5am to the noise of window cleaners. On a positive note, The restaurant was lovely.

10

Gary

Jun 28, 2024

·

Stayed 1 night

Very good stay. Hotel was spotlessly clean. Staff friendly and helpful. Good breakfast. Great location for walking around the city

10

Diane

Nov 24, 2025

·

Stayed 1 night

Room was very clean. Reception staff were very pleasant and helpful

4

Jessica

Feb 17, 2025

·

Stayed 1 night

Great location and reception is stylish. Unfortunately the cleanliness wasn’t the best, there was someone’s old food in the room refrigerator and so that put me in doubt about the cleanliness of the whole room. The body wash needed to be refilled in the shower and the desk’s enamel was coming off and very unsightly.

6

Ian

Feb 28, 2025

·

Stayed 1 night

Staff really freindly and helpful, our room was rather in the need of a re-vamp. The flooring around the bed was chipped and lifting, the vaux leather on the bed base was peeling off, mattress and pillows were VERY soft and needed replacing, under the wardrobe had not been cleaned in a while, thick with dust

8

Lee

Aug 18, 2025

·

Stayed 1 night

Nice hotel. Unfortunately the bed sheets were tucked in the mattress, when I pulled it out the sheet was full of dry blood! More of an oversight but these things should not happen. Staff member did apologise.

10

Gill

Nov 23, 2025

·

Stayed 1 night

Nice clean room, comfy bed, bathroom and amenities really nice . Staff were very pleasant and helpful too.

6

Rita

Aug 2, 2024

·

Stayed 2 nights

Only reason for 3 stars is because the rooms were not cleaned every day and beds not made. Cups not washed and tea and coffee not replenished. Otherwise great hotel.and location.Staff are great and we would come back

4

RG

Feb 16, 2025

·

Stayed 2 nights

For 2 nights and £460 you get: - a small room that we had to move from because it was filthy and the walls were scuffed inside lower floor like a prison cell (to be fair we were moved to a better room) - one pair of slippers not two - your coffee cups not washed up in the morning. - noisy air con - a shower with a monsoon head and one of those hand helds where the hand held just didn’t work - shabby corridors - a bathroom door that you had to slam shut - no wine glasses at the bar so you have to drink from tumblers - cocktail service stopped by the bloke who appeared to be the ‘manager’ - Reception staff that appear to have sucked a lemon Overall don’t stop here, it’s a Travelodge pretending to be far better…..I was sucked in. Don’t be the next! Absolutely rubbish, possibly the worst hotel (other than the Travelodge at Blackpool) that I’ve ever stopped in!

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Rooms

Rooms are generally comfortable and stylish, with useful touches like fridges/minibars, safes and blackout curtains; many guests sleep well. Some rooms are small or show wear, and several mention gloomy lighting, limited soundproofing, fixed windows or temperamental air conditioning.

Related guest reviews

10

Debra

Jul 5, 2025

·

Stayed 3 nights

Hotel was clean. Rooms small but comfortable. Staff extremely helpful! Good location.

8

alan

Dec 17, 2024

·

Stayed 3 nights

Arrived around 10 PM, quick check in by very helpful receptionist. first impressions very good.Got to room tired and went stright to bed. Checked room in morning and it looked very tired, the bed base was covered in vinyl leather which was peeling off, cracked and poorly repaired tiles in bathroom and entrance and worn through laminate flooring. Apart from this room was comfortable and clean. Couldn`t open the window either as the handle was missing. To sum up except for the worn room we had a great stay. The staff were all excellent and a credit to the hotel, breakfast was good with plenty of choice. Bar area was small but only used it once as very expensive Estrella beer was £7.10 a pint even though it was advertised at £6.45 in room.

10

Beverley

Sep 5, 2025

·

Stayed 2 nights

Friendly check in, stylish rooms and free soft drinks! Good choice at breakfast with excellent table service!

10

Stephen

Aug 29, 2025

·

Stayed 1 night

It's a great hotel. From the outside, it was clear I'd chosen well. Very smart - and all at a fair price. The room was comfortable and clean with all the extras expected. The bonus was a fridge and a safe in the room

10

Ursula

Jun 27, 2025

·

Stayed 1 night

We loved our recent stay here while attending an event in Anfield. The hotel it’s ideally situated for stay in the city, convenient to Liverpool One and the docks. Staff were extremely friendly and helpful. The bed was very comfy. One small complaint but not major was The window in our room didn’t open, and the air con was weak enough in the room. I did

10

Andy

Aug 28, 2025

·

Stayed 1 night

Exceptionally clean comfortable room, large comfy bed with pillows to sink into. Good WiFi and TV reception. Armchair in room desk for work large room. Large rainfall shower black out curtains ……..staff polite knowledgeable couldn’t do enough for you. Excellent meal in steak restaurant very good

10

Heather

Sep 21, 2025

·

Stayed 1 night

Lovely big room , very clean with a large comfy bed. My only downside was the lighting in the rooms is very gloomy, not great for putting make up on! Bathroom lighting was bright but nowhere to put anything! Location of hotel is great, very central, short walk to Albert Dock.

8

Gary

Mar 30, 2024

·

Stayed 4 nights

Hotel was great as long as you don’t have certain rooms on the sixth floor. The generators on the roof make a loud humming noise. Reception moved us without fuss and other room was great. Think guests should be pre warned about noise though.

6

Trevor

Mar 10, 2025

·

Stayed 3 nights

Good location. But not a 4 star hotel. Reception, lobby, lounge quite nice and the Marco Pierre White restaurant is a nice touch. But rooms and general facilities are pretty basic with simple furniture, coffee sachets etc. pretty much what you’d expect from a travelodge or holiday inn (part of IHG) for a much better rate. Rooms have poor sound proofing and I could hear word for word the TV next door.

8

Mick

Sep 15, 2025

·

Stayed 1 night

No bath in the bathroom. No biscuits for the tea/coffee. Windows in the room can’t be opened Breakfast was poor/ only one Easton of bacon, one small sausage and one egg. Good position though close to all the restaurants and the docks. Nice arrangements for parking close by.

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Service

Service is frequently warm, professional and helpful, with staff often going the extra mile. That said, some guests experienced slow or inconsistent check in/out or bar/restaurant service, and occasional communication or billing confusion.

Related guest reviews

6

Anne

Feb 23, 2025

·

Stayed 1 night

Hotel is in a good location, but the service was lacking. Check-in opened at 3pm and we arrived at 3:30pm to be told no rooms were ready and it would be about 10mins. 20mins later we were told the same thing, in the meantime plenty of other guests checked in and got there keys. At 4:20pm we eventually got the keycard without any apology. The room was comfortable but very warm, the air-con didn’t seem to be working that well. We didn’t bother with breakfast even though it was included in our rate so cannot comment on that. We had the same member of staff checking us out as had checked us in and felt the customer service was somewhat lacking.

10

Melvin

Jul 16, 2024

·

Stayed 1 night

Regular visitor to this hotel - all staff are brilliant. Friendly welcoming and accommodating at all times - cannot recommend this hotel highly enough

2

Stephen

Jun 1, 2025

·

Stayed 1 night

Probably one of the worst welcomes I’ve ever had checking in to a hotel. Receptionist was cold and appeared like she didn’t want to be there, also Ive not normally seen receptionists wearing jeans but hey maybe just getting old. The room was really nice and clean, good decor and very comfortable bed. Breakfast was fine if you have a small appetite but there were other items available. In contrast the check out was excellent, really friendly and smartly dressed gent who couldn’t have been more helpful.

4

Mark

May 5, 2025

·

Stayed 2 nights

Check in staff disinterested , not friendly and did not explain about facilities. Housekeeping hit and miss. Breakfast mediocre , not up to standard of other Indigo hotels. Vegetarian breakfast arrived with real bacon and meat sausage! Felt like a low brand hotel with an Indigo badge stuck on at Indigo prices. We’ve stayed in many different Indigo hotels and this was very poor.

10

Alina

May 24, 2025

·

Stayed 2 nights

Check in was quick and staff were very pleasant and efficient.

10

Shila

Jun 13, 2025

·

Stayed 1 night

Excellent check-in. Person at the front desk, (I think his name was Brad) was friendly, helpful, and professional. He took care of all our needs. The room was clean, well stocked and bathrooms pristine. Totally loved the vibe and will definitely recommend to friends.

8

Paul

Feb 10, 2024

·

Stayed 2 nights

Hotel is lovely, the lady on reception really friendly and it’s well positioned. Decided we would go back to the hotel for a bottle of wine. 2 guys on the bar, one who said he would be with us in a minute and the other that just ignored us. Eventually the ignoring one was told to come and serve us so we asked for a wine list and ordered a bottle, came back and said we haven’t got that MATE! He then walked off and carried on listening to his earbuds…we left! Next morning really busy for brekkie and the previous morning it had been fantastic, 2nd morning very overcooked. All in all we would go back….

10

Terri

May 6, 2025

·

Stayed 7 nights

Our first time visiting Liverpool and it was amazing. The hotel staff was friendly and always greeted us with a smile. Eleanor at the front desk went the extra mile and found us a different room with a more comfortable bed. We really appreciated this. The location was very convenient so we were able to walk everywhere. We finally stayed in one night and ate dinner at the hotel restaurant and afterwards we wished we would have done it more because the food was great!!!! When we get a chance to return to Liverpool we will definitely be staying at this hotel again.

6

Tracey

Aug 16, 2024

·

Stayed 3 nights

Property is modern with very effective air conditioning. Beds are comfortable and room clean. Breakfast excellent. Downsides were being told at check-in that we had to pay extra for breakfast as I hadn’t included it in the booking when I did, then telling me they hadn’t taken a swipe of my card when they did, before blaming the confusion on me booking during the Microsoft outage (I had booked days before this)! Also, having to ask a total of three times for an extra pillow and a refill of the hand and body lotion in the bathroom. There seemed to be disconnect between reception staff and housekeeping. The discussion about extra charges necessitated providing proof and involving Expedia (who were brilliant). Unfortunately, this combined with a slow response to simple requests put a damper on the holiday. We considered seeking another hotel at one point as we felt uncomfortable and annoyed about it. For those reasons I wouldn’t stay here again.

10

VINCENT

Nov 30, 2025

·

Stayed 2 nights

Great location. Clean room. Great service from the front desk. Uber was charging me 140 pounds to go to Manchester Airport. The front desk got me a taxi for 66 pounds.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to the waterfront, Albert Dock and Liverpool One, with restaurants, bars and transport links nearby. Many also note a quieter side street setting despite the easy access to sights.

Related guest reviews

10

Imelda

Feb 22, 2025

·

Stayed 2 nights

The location is fantastic, situated in the heart of the city and close to all the iconic landmarks in Liverpool. Plus, the staff is incredibly friendly.

8

Shane

May 19, 2025

·

Stayed 3 nights

Superb location with quick access to Liverpool riverfornt. Great value for the money.

10

Lynda

Dec 21, 2024

·

Stayed 1 night

Excellent city centre location

10

Steve

Aug 10, 2025

·

Stayed 1 night

Very good hotel in a great location with a discounted secure NCP car park nearby. Fabulous staff simple and quick check in and out.

10

Paul William

Oct 4, 2025

·

Stayed 3 nights

Great location, clean and quiet

10

Michael

Feb 16, 2024

·

Stayed 2 nights

First visit to Liverpool for nearly 40 years, so was long overdue. Perfect location close to the docks and only a short walk from all the main attractions. It won't be 40 years before our next visit and this hotel will be the perfect choice next time.

10

Belinda

Oct 6, 2024

·

Stayed 2 nights

Really close to the ferry terminal on the Waterfront and close to all the famous buildings including Albert Dock

10

Laura

Aug 16, 2025

·

Stayed 2 nights

It is perfectly situated in the city, convenient and has walkable places to eat, things to do.

10

Karen

May 5, 2025

·

Stayed 1 night

Good location in the centre of Liverpool. Close to Albert Dock and Liverpool One. Looked like a decent bar and restaurant but we didn’t use either. Rooms clean and staff friendly. Have stayed before and would stay again

10

TRACEY

Jul 27, 2024

·

Stayed 4 nights

Booked this hotel based on the reviews and also the location. The hotel was in a great location for walking and seeing the sights. The waterfront was a stones throw away - just a few mins down Chapel Street, cross the road and the Liver building was there. Another short walk straight across took me to the area around Castle Street with lots of choice of restaurants. A particularly good Brazilian Rodizio - Fazenda - was literally a minute away across the road from the hotel. The Cavern Quarter was another easy short walk away. The only time I took an Uber was to get to Anfield and back. The room was very clean with a comfortable bed and a nice powerful shower with plenty of hot water. Air con excellent too. Reception staff were warm and welcoming and the Marco Pierre White Restaurant very good. The breakfast was good but mostly I visited the Greggs a few minutes round the corner for a bacon baguette. An excellent and convenient place to stay for a visit to Liverpool!

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Dining

Breakfast and the on site restaurant earn plenty of praise for taste and selection. Multiple reviews also cite slow or disorganized breakfast service, limited or uneven quality, and higher or confusing pricing.

Related guest reviews

8

Craig

Jun 25, 2025

·

Stayed 1 night

Staff were friendly, room was great and comfortable. Public areas are kept clean and tidy and are really areas to sit and have a drink. What lets this hotel down is the quality of the food - quite substandard. Had a steak in the restaurant which was quite poor quality. Breakfast the next morning was plated but everything was either undercooked or overcooked. The pastries were hard so didn’t seem at all fresh. It’s a good hotel and great rooms in an ideal location.

8

david

Jun 22, 2025

·

Stayed 2 nights

Breakfast would be 10 out of 10 if was cooked fresh . Fried egg cold ( under heat lamp )

10

David

Oct 13, 2025

·

Stayed 3 nights

The staff were fabulous Breakfast lush Would recommend to everyone

8

Gary

Dec 27, 2023

·

Stayed 2 nights

nice modern comfortable hotel with good size rooms ,fridge,safe,iron etc even sky sports on the tv ! staff were really pleasant,car park 2 mins walk with a discounted price. breakfast was good but could do with being hotter although porridge was spot on. marco pierre white restaurant was a disaster for us im afraid,we sent two meals back undercooked,i gather their normal chefs had quit a couple of weeks before....wish we had known

10

Amanda

Jul 27, 2024

·

Stayed 1 night

This is our 3rd time staying at Hotel Indigo in Liverpool and always a lovely room, and staff friendly when checking in and out. Breakfast was a disappointment; 1st time we stayed was a 30 minute wait to be seated, 2nd time all went ok but this 3rd time, won’t do again! Chose to have breakfast at 10am, lots of products not available, (service until 11am) or poorly stocked, i.e. yoghurt pots, fruit, sliced bread. Ordered our hot food and told there was a 15 minute wait; we actually waited 35 mins, for 1 full breakfast and 1 vegetarian breakfast, of which the avocado was so underripe it wasn’t inedible! Defo not recommend staying for breakfast, for the additional price charged!! Excellent location to explore Liverpool especially the docks. Would stay again but not add breakfast, plenty of options outside the hotel at half the price!

10

Andy

Aug 28, 2025

·

Stayed 1 night

Exceptionally clean comfortable room, large comfy bed with pillows to sink into. Good WiFi and TV reception. Armchair in room desk for work large room. Large rainfall shower black out curtains ……..staff polite knowledgeable couldn’t do enough for you. Excellent meal in steak restaurant very good

10

Tony

Nov 4, 2025

·

Stayed 2 nights

Terrific location And a fabulous dinner was enjoyed

8

Mark

Sep 7, 2023

·

Stayed 1 night

Tbh, breakfast was poor quality. Lack of choices on menu. Service charges applied automatically, these should be discretionary.

8

AnneMarie

Apr 17, 2025

·

Stayed 2 nights

Great location for this city and staff all very efficient and helpful Rooms are spacious though the doors are not very well soundproofed so lots of noise from the corridor Very comfortable beds Only downside is the breakfast - not worth any money, coffee was undrinkable, choice is very limited and quality patchy. Much better and cheaper places to go just a short walk from the hotel

10

david

Jan 31, 2024

·

Stayed 2 nights

Overall good service, clean room and good food. 2 Excellent evening meals with great service, reception and hotel staff gave a warm welcome. Only issue last day breakfast service was disorganised with a 45 min wait for a cooked breakfast with 3 prompts to the staff serving.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $146	16 $221	17 $252
18 $83	19 $114	20 $226	21 $102	22 $77	23 $161	24 $264
25 $156	26 $97	27 $94	28 $234	29 $115	30 $97	31 $233

Su	Mo	Tu	We	Th	Fr	Sa
1 $122	2 $87	3 $119	4 $95	5 $86	6 $188	7 $157
8 $75	9 $78	10 $106	11 $127	12 $82	13 $115	14 $279
15 $75	16 $113	17 $92	18 $122	19 $95	20 $175	21 $307
22 $120	23 $117	24 $115	25 $115	26 $126	27 $135	28 $275
29 $75	30 $83

Hotel Indigo Liverpool by IHG

Prices for Hotel Indigo Liverpool by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds

Standard Room

Premium Room, 2 Twin Beds

Premium Room, 1 Double Bed

Standard Room, 1 Double Bed (Stocked Minibar)

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed

Guest reviews of Hotel Indigo Liverpool by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Indigo Liverpool by IHG

Considering this hotel for your Liverpool trip?

Prices for upcoming dates