Elmbank York, Tapestry Collection by Hilton
US$136
/ night
Avg. for October
Prices for Elmbank York, Tapestry Collection by Hilton
Select dates to see prices and availability
US$136
/ night
Avg. for October
Monthly average prices
Nightly prices at Elmbank York, Tapestry Collection by Hilton average US$93 in the cheapest month (January) and US$172 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$93 |
| February | US$108 |
| March | US$113 |
| April | US$120 |
| May | US$154 |
| June | US$145 |
| July | US$159 |
| August | US$172 |
| September | US$172 |
| October | US$136 |
| November | US$146 |
| December | US$159 |
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Oct · US$136
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Most expensive: August (~US$172)
Cheapest: January (~US$93)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco hotel include a communal living room and complimentary use of a nearby fitness fac...
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco hotel include a communal living room and complimentary use of a nearby fitness facility.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at Leetham's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 62 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Elmbank York, Tapestry Collection by Hilton in York (South Bank), you'll be within a 5-minute drive of York Racecourse and York Minster. This hotel is 1.1 mi (1.8 km) from York City Walls and 1.3 mi (2.1 km) from York St. John University.
What's nearby
Bar Convent Museum(0.4 Miles)
Micklegate Bar(0.5 Miles)
The Rock Church(0.6 Miles)
York Racecourse(0.6 Miles)
The Bars(0.9 Miles)
York Grand Opera House(0.9 Miles)
York Dungeon(0.9 Miles)
York City Walls(0.9 Miles)
Coppergate Shopping Centre(0.9 Miles)
Rowntree Park(0.9 Miles)
Fairfax House(1 Miles)
York Central Library(1 Miles)
Yorkshire Museum Gardens(1 Miles)
Jorvik Viking Centre(1 Miles)
York Christmas Market(1 Miles)
The nearest major airport is Leeds (LBA-Leeds Bradford)(31.1 Miles)
Free wi-fi
Laundry service
Safe-deposit box
Garden
Luggage storage
Electric car charging station
Location
The Mount, York, England, United Kingdom
Bar Convent Museum (0.4 Miles)
Micklegate Bar (0.5 Miles)
The Rock Church (0.6 Miles)
York Racecourse (0.6 Miles)
The Bars (0.9 Miles)
York Grand Opera House (0.9 Miles)
Room options
8
Deluxe Room, 1 King Bed (George Walton)
Room details
1 Extra-Large Double Bed
Sleeps 2
149 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
5
Family Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 4
151 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
6
Room, 1 King Bed (Courtyard)
Room details
1 Extra-Large Double Bed
Sleeps 2
159 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
4
Room, 1 King Bed (Cy)
Room details
1 Extra-Large Double Bed
Sleeps 2
195 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
11
Room, 1 Queen Bed (George Walton)
Room details
1 Large Double Bed
Sleeps 2
116 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
10
Junior Suite, 1 King Bed (George Walton)
Room details
1 Extra-Large Double Bed
Sleeps 3
231 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
5
Room, 1 King Bed (George Walton)
Room details
1 Extra-Large Double Bed
Sleeps 2
140 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
5
Room, 2 Twin Beds (Courtyard)
Room details
2 Single Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
8
Suite (Knavesmire Attic)
Room details
1 Extra-Large Double Bed
Sleeps 4
581 ft²
Air ConditioningHeatingWi-Fi (Free)Fixed Shower Seat
Guest reviews of Elmbank York, Tapestry Collection by Hilton
8.6
Fabulous
Based on 3,724 verified reviews
Who stays here?
Business
10%
Couple
52%
Family
16%
Group
15%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Elmbank York, Tapestry Collection by Hilton offers striking Art Nouveau interiors, friendly staff, and a walkable, quiet location, with comfortable rooms and modern bathrooms; downsides are limited paid parking, some rooms in a separate lodge without lifts, and uneven housekeeping.
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What guests think
Elmbank York, Tapestry Collection by Hilton offers striking Art Nouveau interiors, friendly staff, and a walkable, quiet location, with comfortable rooms and modern bathrooms; downsides are limited paid parking, some rooms in a separate lodge without lifts, and uneven housekeeping.
Breakfast is widely praised, while the evening menu and bar selection feel limited at times and food service hours can be restricted. Room experiences vary by location: courtyard or lodge rooms can be noisier or colder and require stairs, and some guests report heating or AC quirks and occasional Wi‑Fi issues. Expect a characterful boutique stay suited to walkers, but plan parking ahead and request the main building if mobility or weather is a concern.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is very limited and paid, with overflow at a nearby school; some EV bays are blocked by non EVs. There’s no pool on-site (access is ~15 minutes’ walk), parts of the lodge have no lift, bar stock/service can be limited, and Wi‑Fi reliability is mixed.
Related guest reviews
10
Chris
1 Jun 2025
·
Stayed 1 night
Nice rooms in an artdeco style, very clean. A little disappointing to just have nescafe instant coffee sachet and not even decent coffee bags in this standard of hotel. Also £2.50 for the small bottles of water in the room seemed a little steep. Location is a 15 minute walk into the center and close to the racecourse so ideal for many visitors. Car park was full so had to pay £18 for parking in another car park. Breakfast was nice and not bad value if pre booked although the coffee machine stopped working. Stay were all friendly and helpful.
Nice rooms in an artdeco style, very clean. A little disappointing to just have nescafe instant coffee sachet and not even decent coffee bags in this standard of hotel. Also £2.50 for the small bottles of water in the room seemed a little steep. Location is a 15 minute walk into the center and close to the racecourse so ideal for many visitors. Car park was full so had to pay £18 for parking in another car park. Breakfast was nice and not bad value if pre booked although the coffee machine stopped working. Stay were all friendly and helpful.
6
Ian
9 Apr 2025
·
Stayed 1 night
I am somewhat unhappy in that I had one of the worst nights sleep. The reason for this was that the fan for the toilet which stays on 30 minutes past the light being turned off was very noisy and squealing not only that the room below when they put their light on Their fan was extremely noisy too which led to one of the worst nights sleep I’ve had in a hotel in years the reception didn’t seem to bothered when I reported it. I never usually comment negatively, but I don’t think anything will happen unless I do. One additional detail is that the hotel has EV chargers which you can never get to use them because combustible engine cars park in the spot's and the Hotel won’t do anything about it so what is the point of having the chargers and advertising them?
I am somewhat unhappy in that I had one of the worst nights sleep. The reason for this was that the fan for the toilet which stays on 30 minutes past the light being turned off was very noisy and squealing not only that the room below when they put their light on Their fan was extremely noisy too which led to one of the worst nights sleep I’ve had in a hotel in years the reception didn’t seem to bothered when I reported it. I never usually comment negatively, but I don’t think anything will happen unless I do. One additional detail is that the hotel has EV chargers which you can never get to use them because combustible engine cars park in the spot's and the Hotel won’t do anything about it so what is the point of having the chargers and advertising them?
8
Lesley
13 Aug 2025
·
Stayed 1 night
A special night away with my young great niece. York was her choice, and I chose the hotel which is lovely. The staff are adorable and the breakfast was really nice. The only disappointment, and I only saw previous feedback later...I booked this hotel specifically as it is advertised on Hotels.com as having a pool. It does NOT have a pool. This obviously isnt something that's just been commented on, and yet the advert remains unchanged. Not acceptable for a Hilton hotel. We didnt allow it to spoil our stay. The property is impressive inside and perfectly adequate for us.
A special night away with my young great niece. York was her choice, and I chose the hotel which is lovely. The staff are adorable and the breakfast was really nice. The only disappointment, and I only saw previous feedback later...I booked this hotel specifically as it is advertised on Hotels.com as having a pool. It does NOT have a pool. This obviously isnt something that's just been commented on, and yet the advert remains unchanged. Not acceptable for a Hilton hotel. We didnt allow it to spoil our stay. The property is impressive inside and perfectly adequate for us.
8
Jennifer
6 Apr 2023
·
Stayed 1 night
Loved it. Not too far but more quiet. The only issue was poor wifi
Loved it. Not too far but more quiet. The only issue was poor wifi
6
Gary
16 Nov 2025
·
Stayed 2 nights
Good location for walking into York and a beautiful old building. Staff are helpful and friendly however pool is a 15 minute walk away at another site so more of a case they know someone with a pool rather than having one. Hotel is split over 2 buildings, the hotel and the lodge, we where in the lodge across the road which is 3 floors with no lift so not really suitable for anyone with mobility issues. Room was nicely decorated and spacious but not as clean as it could be and probably a personal thing but had feather pillows which we struggled to get comfortable on and the noise from the room above sounded like a herd of cattle in steel toe cap boots running round. Breakfast was a mixed bag, full English was very poor but eggs Benedict was very good and because it is served in the main hotel block you have to leave the lodge and cross the road in all weathers to use. So overall the hotel building is beautiful and good service but don’t bother taking your swimming costume and I would recommend call ahead to ask for a room in the main building, ask for non feather pillows and stick to anything other than the full English for breakfast.
Good location for walking into York and a beautiful old building. Staff are helpful and friendly however pool is a 15 minute walk away at another site so more of a case they know someone with a pool rather than having one. Hotel is split over 2 buildings, the hotel and the lodge, we where in the lodge across the road which is 3 floors with no lift so not really suitable for anyone with mobility issues. Room was nicely decorated and spacious but not as clean as it could be and probably a personal thing but had feather pillows which we struggled to get comfortable on and the noise from the room above sounded like a herd of cattle in steel toe cap boots running round. Breakfast was a mixed bag, full English was very poor but eggs Benedict was very good and because it is served in the main hotel block you have to leave the lodge and cross the road in all weathers to use. So overall the hotel building is beautiful and good service but don’t bother taking your swimming costume and I would recommend call ahead to ask for a room in the main building, ask for non feather pillows and stick to anything other than the full English for breakfast.
8
Andy
21 Feb 2023
·
Stayed 1 night
Hotel is great, could not fault. 25mins walk from the city, very handy buses. However please note, when it says limited parking there are 6 spaces for the entire hotel. (less than one space per 10 rooms)
Hotel is great, could not fault. 25mins walk from the city, very handy buses. However please note, when it says limited parking there are 6 spaces for the entire hotel. (less than one space per 10 rooms)
8
Hon
20 Apr 2025
·
Stayed 3 nights
The property was very nice and staff were very friendly and patience . The negatives were.... -Even tho it does say Gym and pool are nearby - its roughly 15-20mins walk -no smart tv -food on menu were very limited - no lift so not suitable for familiy with a toddler / young child
The property was very nice and staff were very friendly and patience . The negatives were.... -Even tho it does say Gym and pool are nearby - its roughly 15-20mins walk -no smart tv -food on menu were very limited - no lift so not suitable for familiy with a toddler / young child
10
Anne
19 Aug 2024
·
Stayed 1 night
We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York. The only negative would be there was no parking available at the hotel as there was very limited spaces which were already taken. We did park on the school car park which was very close by for an additional £20.
We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York. The only negative would be there was no parking available at the hotel as there was very limited spaces which were already taken. We did park on the school car park which was very close by for an additional £20.
8
Graham
9 Aug 2023
·
Stayed 2 nights
Limited parking. We did get a space but were then worried about losing it, so left the car for the duration. Fortunately it's a short walk walk into town. But not ideal if you plan to explore further afield. Parking was also fairly expensive at £10 a night. Room was modern and clean. It had air conditioning but no opening windows, so was a bit musty smelling. A/C could not be turned down below 19C. Bed was ok. It was a kingsize, but quite springy. The room was a bit cramped, we had to move the bed over about 30cm to enable us to walk around the far side without climbing over it, but the headboard was attached to the wall. We were in the lodge and didn't really use the facilities in the main building. There is no lift but we were on the lower floor so just a few steps. There was a fridge in the room so we just used that. Breakfast in the hotel was excessive at £17 pppd so we did our own thing. Overall the stay was fine for the price we paid, but we would probably look elsewhere next time we visit York.
Limited parking. We did get a space but were then worried about losing it, so left the car for the duration. Fortunately it's a short walk walk into town. But not ideal if you plan to explore further afield. Parking was also fairly expensive at £10 a night. Room was modern and clean. It had air conditioning but no opening windows, so was a bit musty smelling. A/C could not be turned down below 19C. Bed was ok. It was a kingsize, but quite springy. The room was a bit cramped, we had to move the bed over about 30cm to enable us to walk around the far side without climbing over it, but the headboard was attached to the wall. We were in the lodge and didn't really use the facilities in the main building. There is no lift but we were on the lower floor so just a few steps. There was a fridge in the room so we just used that. Breakfast in the hotel was excessive at £17 pppd so we did our own thing. Overall the stay was fine for the price we paid, but we would probably look elsewhere next time we visit York.
6
Andrew
11 Aug 2025
·
Stayed 1 night
Location-wise, the hotel is quite far from the city, and also worth noting the pool you can use is not at the hotel but at one 15 min walk away (in direction of the city). Public areas are very nicely furnished, room was clean, bed comfortable, plenty of lights and plug sockets. Breakfast was good, waitress very friendly. Biggest negative was the night porter banging on a neighbouring door at 1am which woke me up. While it's good they acted on a complaint, surely they could've done it in a way that didn't disturb other guests.
Location-wise, the hotel is quite far from the city, and also worth noting the pool you can use is not at the hotel but at one 15 min walk away (in direction of the city). Public areas are very nicely furnished, room was clean, bed comfortable, plenty of lights and plug sockets. Breakfast was good, waitress very friendly. Biggest negative was the night porter banging on a neighbouring door at 1am which woke me up. While it's good they acted on a complaint, surely they could've done it in a way that didn't disturb other guests.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many guests found rooms and public areas very clean, but recurring reports mention dust, cobwebs, missed housekeeping or refills, and occasional mold or musty smells.
Related guest reviews
6
Corona
26 Oct 2025
·
Stayed 2 nights
Beautiful hotel but clearly lacking management. Staff were not trained and service very poor. Rooms not cleaned well and items from previous guests were left in the fridge and drawer.
Beautiful hotel but clearly lacking management. Staff were not trained and service very poor. Rooms not cleaned well and items from previous guests were left in the fridge and drawer.
8
Laura
11 Feb 2024
·
Stayed 1 night
Loved the hotel decor. The tiles in the bathroom were beautiful. I love art deco. The room a fair size. The bed was really comfy to sit and relax in but a bit too firm to sleep in comfortably. The room was also very dusty. We didn’t eat in the restaurant but it looked beautiful. Staff were friendly and helpful.
Loved the hotel decor. The tiles in the bathroom were beautiful. I love art deco. The room a fair size. The bed was really comfy to sit and relax in but a bit too firm to sleep in comfortably. The room was also very dusty. We didn’t eat in the restaurant but it looked beautiful. Staff were friendly and helpful.
10
Ian
22 Nov 2025
·
Stayed 1 night
A lovely period hotel that was spotlessly clean and had very comfortable beds. The staff were very friendly and accommodating. Just a short 20 minute walk in to the city centre. Would highly recommend and we'll definitely be returning.
A lovely period hotel that was spotlessly clean and had very comfortable beds. The staff were very friendly and accommodating. Just a short 20 minute walk in to the city centre. Would highly recommend and we'll definitely be returning.
10
Michael
20 May 2023
·
Stayed 2 nights
Stayed at The Elmbank for two nights. The staff were extremely helpful without being intrusive. The location is a bit of a walk into the city although ideal if you are going to the races. The room was comfortable and well decorated as was the rest of the hotel. The bathroom although clean had quite a lot of mould staining in the tile grout. We also found hair next to the rubbish bin and dust on door hinges etc. the cleanliness of the room was not a big issue for us and certainly wouldn’t stop us staying again.
Stayed at The Elmbank for two nights. The staff were extremely helpful without being intrusive. The location is a bit of a walk into the city although ideal if you are going to the races. The room was comfortable and well decorated as was the rest of the hotel. The bathroom although clean had quite a lot of mould staining in the tile grout. We also found hair next to the rubbish bin and dust on door hinges etc. the cleanliness of the room was not a big issue for us and certainly wouldn’t stop us staying again.
8
Samantha
19 Mar 2025
·
Stayed 1 night
Great location. The room was lovely, very spacious, decorated well. Comfortable bed. We stayed in a suite which is across the road from the main hotel. Lovely reception area. Unfortunately our room wasn’t very clean. Dust on skirting boards and around corners of room. Grime on the shower. Smeary glass. Other than that we would stay again!!
Great location. The room was lovely, very spacious, decorated well. Comfortable bed. We stayed in a suite which is across the road from the main hotel. Lovely reception area. Unfortunately our room wasn’t very clean. Dust on skirting boards and around corners of room. Grime on the shower. Smeary glass. Other than that we would stay again!!
8
Lorena
29 Dec 2024
·
Stayed 2 nights
Lovely and well kept hotel, especially the reception, restaurant and staircase areas. I asked if we could stay at a room in the house, not the courtyard, since the reviews mentioned that those were nice, and the staff helpfully moved us there. Service was excellent overall. The rooms themselves were comfortable and nicely decorated, although there were a couple cobwebs, the TV could do with an update and the body wash and lotion tubs in the bathroom needed a refill. The minibar looked a bit tired too. Other than that, we had a nice, confortable stay.
Lovely and well kept hotel, especially the reception, restaurant and staircase areas. I asked if we could stay at a room in the house, not the courtyard, since the reviews mentioned that those were nice, and the staff helpfully moved us there. Service was excellent overall. The rooms themselves were comfortable and nicely decorated, although there were a couple cobwebs, the TV could do with an update and the body wash and lotion tubs in the bathroom needed a refill. The minibar looked a bit tired too. Other than that, we had a nice, confortable stay.
10
Nellee
9 Nov 2025
·
Stayed 1 night
Very sweet and helpful woman at the front desk at check in. They noted our party would like to be adjacent and saved us connected rooms. Check in was quick and easy except their form requires 4 signatures per room which was a lot of signing after. A long trip. Our courtyard room was spotless, quiet and comfortable. It's small but very well appointed.
Very sweet and helpful woman at the front desk at check in. They noted our party would like to be adjacent and saved us connected rooms. Check in was quick and easy except their form requires 4 signatures per room which was a lot of signing after. A long trip. Our courtyard room was spotless, quiet and comfortable. It's small but very well appointed.
4
Lewis
13 Aug 2023
·
Stayed 1 night
Shower head was full of limscale , taps buttons missing , air conditioning only works between 19-24 'C. Black mould in shower, windows doesn't open (room always hot and stuffy) no parking !!!! corridors are like maze took ages to find a room !!
Shower head was full of limscale , taps buttons missing , air conditioning only works between 19-24 'C. Black mould in shower, windows doesn't open (room always hot and stuffy) no parking !!!! corridors are like maze took ages to find a room !!
2
Kim
10 May 2023
·
Stayed 1 night
Checked in receptionist pleasant enough. Room had not been cleaned properly- hair in the shower, hair on the floor, coffee stains in the sink, fridge filthy with sticky marks, hair and half bottle of water left behind. Complained no apology given but did upgrade us. The next room had hair on bathroom floor, the cleaning staff obviously don’t do attention to detail.Following morning went to shower and one towel had a black tar like substance on it, showed this to reception who were apologetic this time and needless to say did not charge us for the parking. Would not stay here again.
Checked in receptionist pleasant enough. Room had not been cleaned properly- hair in the shower, hair on the floor, coffee stains in the sink, fridge filthy with sticky marks, hair and half bottle of water left behind. Complained no apology given but did upgrade us. The next room had hair on bathroom floor, the cleaning staff obviously don’t do attention to detail.Following morning went to shower and one towel had a black tar like substance on it, showed this to reception who were apologetic this time and needless to say did not charge us for the parking. Would not stay here again.
6
Aniket
31 Mar 2025
·
Stayed 1 night
The room was on the other side of the road of the reception and in the basement. The rooms were not cleaned and up to the mark. There was dirt on the window sills and a spider and flies in the room.
The room was on the other side of the road of the reception and in the basement. The rooms were not cleaned and up to the mark. There was dirt on the window sills and a spider and flies in the room.
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AI-generated summary based on recent guest reviews
Rooms
Stylish and comfortable overall, but sizes and layouts vary between the main house and the lodge across the road. Expect some noise transfer, occasional heating/AC quirks or cold bathrooms, stair-only access in the lodge, and a few basement or low‑window rooms.
Related guest reviews
6
Violet
24 Aug 2023
·
Stayed 2 nights
Nice property about 10-15 minutes walk to the railway station, lobby decoration has the vintage charm. Breakfast is good and restaurant has an outdoor terrace. What I was disappointed about was the court room that I received - it was at the end of court with extremely small windows. The room itself is clean and bathroom looks to be brand new, but the lack of normal windows and no chair/sofa in the room really upset me. There are 3 rooms at the end of the court and I got one of them (and I booked 3 months ago), and the other 7 or 8 of them all had regular windows, and I felt I was discriminated because I booked through Expedia. Other than the small windows, the entire court area looks like a different hotel than the main hotel as you pass by the garbage or housekeeping area. I felt this court addition should be improved, or they do not live up to the name of the hotel.
Nice property about 10-15 minutes walk to the railway station, lobby decoration has the vintage charm. Breakfast is good and restaurant has an outdoor terrace. What I was disappointed about was the court room that I received - it was at the end of court with extremely small windows. The room itself is clean and bathroom looks to be brand new, but the lack of normal windows and no chair/sofa in the room really upset me. There are 3 rooms at the end of the court and I got one of them (and I booked 3 months ago), and the other 7 or 8 of them all had regular windows, and I felt I was discriminated because I booked through Expedia. Other than the small windows, the entire court area looks like a different hotel than the main hotel as you pass by the garbage or housekeeping area. I felt this court addition should be improved, or they do not live up to the name of the hotel.
8
Edvard
12 Nov 2024
·
Stayed 1 night
Room was pretty cold (17 C) but heating unit helped a bit. Room was a little dirty but it was ok. Parking possibility for 10 GBP/night. Breakfast was ok, nothing fancy. Pretty old building - brought nice vintage feel but ventilation lacking. Friendly staff!
Room was pretty cold (17 C) but heating unit helped a bit. Room was a little dirty but it was ok. Parking possibility for 10 GBP/night. Breakfast was ok, nothing fancy. Pretty old building - brought nice vintage feel but ventilation lacking. Friendly staff!
6
Gary
16 Nov 2025
·
Stayed 2 nights
Good location for walking into York and a beautiful old building. Staff are helpful and friendly however pool is a 15 minute walk away at another site so more of a case they know someone with a pool rather than having one. Hotel is split over 2 buildings, the hotel and the lodge, we where in the lodge across the road which is 3 floors with no lift so not really suitable for anyone with mobility issues. Room was nicely decorated and spacious but not as clean as it could be and probably a personal thing but had feather pillows which we struggled to get comfortable on and the noise from the room above sounded like a herd of cattle in steel toe cap boots running round. Breakfast was a mixed bag, full English was very poor but eggs Benedict was very good and because it is served in the main hotel block you have to leave the lodge and cross the road in all weathers to use. So overall the hotel building is beautiful and good service but don’t bother taking your swimming costume and I would recommend call ahead to ask for a room in the main building, ask for non feather pillows and stick to anything other than the full English for breakfast.
Good location for walking into York and a beautiful old building. Staff are helpful and friendly however pool is a 15 minute walk away at another site so more of a case they know someone with a pool rather than having one. Hotel is split over 2 buildings, the hotel and the lodge, we where in the lodge across the road which is 3 floors with no lift so not really suitable for anyone with mobility issues. Room was nicely decorated and spacious but not as clean as it could be and probably a personal thing but had feather pillows which we struggled to get comfortable on and the noise from the room above sounded like a herd of cattle in steel toe cap boots running round. Breakfast was a mixed bag, full English was very poor but eggs Benedict was very good and because it is served in the main hotel block you have to leave the lodge and cross the road in all weathers to use. So overall the hotel building is beautiful and good service but don’t bother taking your swimming costume and I would recommend call ahead to ask for a room in the main building, ask for non feather pillows and stick to anything other than the full English for breakfast.
6
Zoe
17 Dec 2024
·
Stayed 1 night
Hotel is fabulous but I was put into a basement room, which was noisy due to someone having a shower in the room above and the air conditioning fan outside my window.
Hotel is fabulous but I was put into a basement room, which was noisy due to someone having a shower in the room above and the air conditioning fan outside my window.
6
Vinny
18 Apr 2025
·
Stayed 2 nights
Elmbank has a lovely two bedroom suite in the loft. The room layout, bathroom and beds were very nice and it is difficult to find rooms like this for a family close to the city centre. Unfortunately the room is in a separate building and there is no lift. This was not mentioned on booking and sadly no assistance was offered on arrival, meaning we struggled with two children and lots of bags. There is only one small bin in the bathroom and nothing to use in any other rooms. As a family the children often need snacks, juice etc so this would improve the room. We also noticed that the floor was dusty and unswept. Many handles were broken and fineshes were poor. The cupboard used to store spare pillows was was also home to several bin bags of waste which were not even from our room, which is below the standard I would expect for Hilton and this price. I explained this to staff each day with no change. I would like to stay here again. York is lovely and the layout and location of this room were very good. I'm not sure the service met the price though.
Elmbank has a lovely two bedroom suite in the loft. The room layout, bathroom and beds were very nice and it is difficult to find rooms like this for a family close to the city centre. Unfortunately the room is in a separate building and there is no lift. This was not mentioned on booking and sadly no assistance was offered on arrival, meaning we struggled with two children and lots of bags. There is only one small bin in the bathroom and nothing to use in any other rooms. As a family the children often need snacks, juice etc so this would improve the room. We also noticed that the floor was dusty and unswept. Many handles were broken and fineshes were poor. The cupboard used to store spare pillows was was also home to several bin bags of waste which were not even from our room, which is below the standard I would expect for Hilton and this price. I explained this to staff each day with no change. I would like to stay here again. York is lovely and the layout and location of this room were very good. I'm not sure the service met the price though.
8
Claire
4 Aug 2024
·
Stayed 2 nights
Beautiful property. Really clean and well designed. We were very pleased with our room, bed was the most comfortable I’ve slept in! Shower lovely - hot and powerful. Only issue was a noisy family who were staying in the room above us, kept us awake at night and woke us very early in the morning. Due to wooden flooring and children running on the floors it impacted the quality of our sleep which was very disappointing. Parking wasn’t an issue as plenty of space. We had an evening meal in the restaurant which was delicious but the service was not particularly friendly or welcoming sadly. We would have expected a higher calibre of friendly staff for such a lovely hotel.
Beautiful property. Really clean and well designed. We were very pleased with our room, bed was the most comfortable I’ve slept in! Shower lovely - hot and powerful. Only issue was a noisy family who were staying in the room above us, kept us awake at night and woke us very early in the morning. Due to wooden flooring and children running on the floors it impacted the quality of our sleep which was very disappointing. Parking wasn’t an issue as plenty of space. We had an evening meal in the restaurant which was delicious but the service was not particularly friendly or welcoming sadly. We would have expected a higher calibre of friendly staff for such a lovely hotel.
8
Graham
9 Aug 2023
·
Stayed 2 nights
Limited parking. We did get a space but were then worried about losing it, so left the car for the duration. Fortunately it's a short walk walk into town. But not ideal if you plan to explore further afield. Parking was also fairly expensive at £10 a night. Room was modern and clean. It had air conditioning but no opening windows, so was a bit musty smelling. A/C could not be turned down below 19C. Bed was ok. It was a kingsize, but quite springy. The room was a bit cramped, we had to move the bed over about 30cm to enable us to walk around the far side without climbing over it, but the headboard was attached to the wall. We were in the lodge and didn't really use the facilities in the main building. There is no lift but we were on the lower floor so just a few steps. There was a fridge in the room so we just used that. Breakfast in the hotel was excessive at £17 pppd so we did our own thing. Overall the stay was fine for the price we paid, but we would probably look elsewhere next time we visit York.
Limited parking. We did get a space but were then worried about losing it, so left the car for the duration. Fortunately it's a short walk walk into town. But not ideal if you plan to explore further afield. Parking was also fairly expensive at £10 a night. Room was modern and clean. It had air conditioning but no opening windows, so was a bit musty smelling. A/C could not be turned down below 19C. Bed was ok. It was a kingsize, but quite springy. The room was a bit cramped, we had to move the bed over about 30cm to enable us to walk around the far side without climbing over it, but the headboard was attached to the wall. We were in the lodge and didn't really use the facilities in the main building. There is no lift but we were on the lower floor so just a few steps. There was a fridge in the room so we just used that. Breakfast in the hotel was excessive at £17 pppd so we did our own thing. Overall the stay was fine for the price we paid, but we would probably look elsewhere next time we visit York.
6
jason
8 Sept 2023
·
Stayed 1 night
A/C didn't work in our room, we cooked all night. The most we got was advise to open our windows which only opened 2 inches. They did nothing for us
A/C didn't work in our room, we cooked all night. The most we got was advise to open our windows which only opened 2 inches. They did nothing for us
6
Kay
26 Oct 2025
·
Stayed 1 night
The room was clean, staff were excellent. We stayed in a dog friendly room and we were in the courtyard area. Lovely gesture of a little dog gift box on arrival. Only negative was the heating system was extremely noisy and we were unable to have this on during the night due to the noise.
The room was clean, staff were excellent. We stayed in a dog friendly room and we were in the courtyard area. Lovely gesture of a little dog gift box on arrival. Only negative was the heating system was extremely noisy and we were unable to have this on during the night due to the noise.
10
Irma
11 Jun 2025
·
Stayed 2 nights
I thought the property /building inside was beautiful - The annexe court yard room was cold as heating not working - staff very kind supplied additional duvet
I thought the property /building inside was beautiful - The annexe court yard room was cold as heating not working - staff very kind supplied additional duvet
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Service
Staff are consistently friendly, welcoming and helpful, often resolving issues with room moves or upgrades. Occasional drawbacks include slow or understaffed service and limited responsiveness at busy times.
Related guest reviews
8
Laura
29 Oct 2025
·
Stayed 2 nights
Overall very nice. Excellent service - helpful and swapped our room when the heating wasn’t working. We were a bit disappointed with the evening restaurant menu. Food was good but not a very exciting menu. Fresher options would have been nicer than burgers and fish and chips.
Overall very nice. Excellent service - helpful and swapped our room when the heating wasn’t working. We were a bit disappointed with the evening restaurant menu. Food was good but not a very exciting menu. Fresher options would have been nicer than burgers and fish and chips.
6
Christos
30 May 2023
·
Stayed 1 night
There’s the Elmbank hotel and lodge. We were given room 121 in new part of the hotel. Had poor sleep from doors banging shut. Carpet hadn’t been hoovered properly but otherwise was ok. Had to pay extra £10 for parking on premise.
There’s the Elmbank hotel and lodge. We were given room 121 in new part of the hotel. Had poor sleep from doors banging shut. Carpet hadn’t been hoovered properly but otherwise was ok. Had to pay extra £10 for parking on premise.
10
Balbi
13 Nov 2023
·
Stayed 2 nights
Exemplary welcome. Couldn’t remember what type of room I had booked was allocated a courtyard room. Lovely clean, comfortable & safe accommodation. Chose to have the breakfast which was excellent. Used the bar both nights, good selection of beers, wines & spirits. Service was a little slow at times. On the morning of departure, after returning from breakfast, I was convinced I lost my wallet & panicked. The reception staff were very emphatic & reassuring. Head of housing keeping Chris offered to re:check the room. He was very polite & understanding. Asked my permission to look around for said wallet. He duly found it placed in another bag. I thank him so much for his kindness & not belittling me for not checking properly. On checking out all staff who knew what had happened were pleased the wallet had been found & wished me well. A huge thank you to all the team Elmbank team.
Exemplary welcome. Couldn’t remember what type of room I had booked was allocated a courtyard room. Lovely clean, comfortable & safe accommodation. Chose to have the breakfast which was excellent. Used the bar both nights, good selection of beers, wines & spirits. Service was a little slow at times. On the morning of departure, after returning from breakfast, I was convinced I lost my wallet & panicked. The reception staff were very emphatic & reassuring. Head of housing keeping Chris offered to re:check the room. He was very polite & understanding. Asked my permission to look around for said wallet. He duly found it placed in another bag. I thank him so much for his kindness & not belittling me for not checking properly. On checking out all staff who knew what had happened were pleased the wallet had been found & wished me well. A huge thank you to all the team Elmbank team.
10
Diara
18 Nov 2025
·
Stayed 1 night
Everything from the staff to the decor was wonderful. It doesn't look like much on the outside, but as soon as you walk in you know you're going to have a great stay. The front desk staff were friendly and helpful. The bar staff were equally friendly. I had a ton in the courtyard and it was very clean and comfortable. I will definitely be staying here again.
Everything from the staff to the decor was wonderful. It doesn't look like much on the outside, but as soon as you walk in you know you're going to have a great stay. The front desk staff were friendly and helpful. The bar staff were equally friendly. I had a ton in the courtyard and it was very clean and comfortable. I will definitely be staying here again.
8
S
20 Jan 2025
·
Stayed 2 nights
We stayed here last yr and was so impressed we booked again this yrs experience wasrnt has good but stefen the manager was quick to sort any problems out for us still loverly hotel comfy beds and nice warm rooms
We stayed here last yr and was so impressed we booked again this yrs experience wasrnt has good but stefen the manager was quick to sort any problems out for us still loverly hotel comfy beds and nice warm rooms
10
Bijal
30 Aug 2024
·
Stayed 1 night
The staff for this hotel are amazing and they are the ones who make this place what it is. They go that extra mile to help with whatever you need and happy to suggest places too - kudos to the team who made my stay so wonderful
The staff for this hotel are amazing and they are the ones who make this place what it is. They go that extra mile to help with whatever you need and happy to suggest places too - kudos to the team who made my stay so wonderful
8
Samantha
2 Feb 2025
·
Stayed 1 night
3rd time we’ve stayed here, lovely hotel. Walkable distance into town and only 10-15 mins from train station. Nice rooms and facilities. Let down this time by breakfast service, only two staff trying to clear tables, take orders and ensure replenishment of self service area, that said the hot breakfast was delicious.
3rd time we’ve stayed here, lovely hotel. Walkable distance into town and only 10-15 mins from train station. Nice rooms and facilities. Let down this time by breakfast service, only two staff trying to clear tables, take orders and ensure replenishment of self service area, that said the hot breakfast was delicious.
10
Leslie
22 Feb 2024
·
Stayed 3 nights
There was a problem with our booking (not the hotel’s fault) which the person checking us in dealt with professionally. Each contact with a staff member was positive - they were friendly and helpful.
There was a problem with our booking (not the hotel’s fault) which the person checking us in dealt with professionally. Each contact with a staff member was positive - they were friendly and helpful.
8
Mark
24 Jun 2025
·
Stayed 2 nights
All day menu displayed on the bar. Tried to order sandwiches at 2pm,told that a chef was not available till around 3.30pm. Very disappointed, only floor in an otherwise excellent accommodation. Mark and Tracey.
All day menu displayed on the bar. Tried to order sandwiches at 2pm,told that a chef was not available till around 3.30pm. Very disappointed, only floor in an otherwise excellent accommodation. Mark and Tracey.
10
Mark
21 Jun 2024
·
Stayed 2 nights
Hotel Review: Elmbank Hotel, York We traveled from Canada to England to visit our elderly parents in Darwen, Lancashire, and booked a short trip to York, staying at the Elmbank Hotel from June 17-19, 2024. Before our stay, I emailed the hotel to inform them that two members of our party of five had mobility issues. Upon arrival, we discovered our rooms were up several flights of stairs with no lift. However, once we explained our situation to Syikeen at reception, she couldn’t have been more accommodating. This young lady, along with the other staff, provided exceptional service and promptly relocated us to the main building on the ground floor. The rooms were huge and perfect for our needs. We had a fantastic stay. The bar staff were excellent, and the meal in the restaurant was delicious and well worth the money. The entire hotel was clean, inviting, and beautifully reflected its old-style heritage. We would definitely recommend the Elmbank Hotel. Julie and Mark Whalley
Hotel Review: Elmbank Hotel, York We traveled from Canada to England to visit our elderly parents in Darwen, Lancashire, and booked a short trip to York, staying at the Elmbank Hotel from June 17-19, 2024. Before our stay, I emailed the hotel to inform them that two members of our party of five had mobility issues. Upon arrival, we discovered our rooms were up several flights of stairs with no lift. However, once we explained our situation to Syikeen at reception, she couldn’t have been more accommodating. This young lady, along with the other staff, provided exceptional service and promptly relocated us to the main building on the ground floor. The rooms were huge and perfect for our needs. We had a fantastic stay. The bar staff were excellent, and the meal in the restaurant was delicious and well worth the money. The entire hotel was clean, inviting, and beautifully reflected its old-style heritage. We would definitely recommend the Elmbank Hotel. Julie and Mark Whalley
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AI-generated summary based on recent guest reviews
Location
Quiet residential area about a 10–20 minute walk to the city centre and close to the racecourse, with bus links nearby. Convenient for exploring York while staying outside the busiest streets.
Related guest reviews
10
Lou
14 Oct 2024
·
Stayed 3 nights
Elmbank is a 20 minute walk from city centre, but there is also a regular bus service right outside and going late into the night. The room was small but beautiful, finished to a very high standard. The communal areas and bar were a lovely place to sit and relax after a day of sight seeing by an open fire.
Elmbank is a 20 minute walk from city centre, but there is also a regular bus service right outside and going late into the night. The room was small but beautiful, finished to a very high standard. The communal areas and bar were a lovely place to sit and relax after a day of sight seeing by an open fire.
10
Karen
28 Sept 2025
·
Stayed 1 night
Lovely hotel in a quiet area, short walk in to York. Staff were great.
Lovely hotel in a quiet area, short walk in to York. Staff were great.
10
Karlee
17 Mar 2024
·
Stayed 2 nights
Lovely old building with a lot of charm, and I was very impressed by the room
Lovely old building with a lot of charm, and I was very impressed by the room
8
Kimberlee
25 Sept 2023
·
Stayed 1 night
It was a lovely hotel that was unique and clean. Staff was. very friendly as well. The only downside was parking. It did say there was parking for 10 pounds but it is very limited. We had to pay 18 pounds to park near hotel in school parking lot. Also, a continental breakfast to be included would be nice touch.
It was a lovely hotel that was unique and clean. Staff was. very friendly as well. The only downside was parking. It did say there was parking for 10 pounds but it is very limited. We had to pay 18 pounds to park near hotel in school parking lot. Also, a continental breakfast to be included would be nice touch.
10
Nicholas
22 Sept 2023
·
Stayed 1 night
Excellent location to explore York. The breakfast was superb.
Excellent location to explore York. The breakfast was superb.
10
Maggie
8 Apr 2025
·
Stayed 1 night
Lovely hotel and staff. Location is great - in a safe residential area and walkable into the town. Our courtyard room is a bit noisy from other guests’ bathrooms, backs onto a private resident’s garden. No window views unless you stand and can see into their garden(!). Overall, a very nice hotel, comfortable.
Lovely hotel and staff. Location is great - in a safe residential area and walkable into the town. Our courtyard room is a bit noisy from other guests’ bathrooms, backs onto a private resident’s garden. No window views unless you stand and can see into their garden(!). Overall, a very nice hotel, comfortable.
10
Richard
28 Oct 2025
·
Stayed 2 nights
The room was very spacious, beautifully decorated and designed and the main hotel lobby bar was also beautiful. A 10 minute walk to York centre
The room was very spacious, beautifully decorated and designed and the main hotel lobby bar was also beautiful. A 10 minute walk to York centre
8
jeff
8 Nov 2024
·
Stayed 2 nights
Nice quiet place to stay. Easy walking distance to all the sights for the averagely fit. We had two nights b&b Was great for what we needed.
Nice quiet place to stay. Easy walking distance to all the sights for the averagely fit. We had two nights b&b Was great for what we needed.
8
Richard
11 Apr 2024
·
Stayed 2 nights
This hotel has loads of character. If you’re looking for something modern and high-tech, it’s probably not the place for you. But I felt like I got an authentic Yorkshire experience. The location is really good. Outside the city walls, so it’s easy to maneuver with a car. But only about a 10 minute walk from the center, so it was easy to get there (even in the middle of a rain storm, which I gather is not unusual). It’s unlikely I’ll travel again to York, as I feel I’ve checked it off the list. But if fate brings me there, I wouldn’t hesitate to stay at the Elmbank again.
This hotel has loads of character. If you’re looking for something modern and high-tech, it’s probably not the place for you. But I felt like I got an authentic Yorkshire experience. The location is really good. Outside the city walls, so it’s easy to maneuver with a car. But only about a 10 minute walk from the center, so it was easy to get there (even in the middle of a rain storm, which I gather is not unusual). It’s unlikely I’ll travel again to York, as I feel I’ve checked it off the list. But if fate brings me there, I wouldn’t hesitate to stay at the Elmbank again.
8
Paul
9 Apr 2025
·
Stayed 2 nights
Sophisticated hotel with a nice mixture of contemporary and modern features located a short distance from the city walls and train station. Upon entry the reception, lobby, dining and bar areas are impressive displaying hardwood panelled walls, stained glass windows and various antiques. We never got to dine there but did use the bar a few times and the service was very good. Our room (no 17) was located in the modern courtyard annexe on the ground floor, it was small but suitable for a short stay was well appointed, clean and the bed was very comfortable. The bathroom was smart, clean and modern and fitted with disabled persons facilities i.e. grab rails, seated shower etc. however the only hand basin was very small and deep meaning that when used water would spray up from the bottom and wet the floor in that area. I thing that basin would be more suited to a cloakroom. The wardrobe which also contains a small safe and fridge ( which seemed to be overheating ) was located in such a tight corner that the door could not fully open. Overall it was a good experience and i would stay there again but would look at other room options.
Sophisticated hotel with a nice mixture of contemporary and modern features located a short distance from the city walls and train station. Upon entry the reception, lobby, dining and bar areas are impressive displaying hardwood panelled walls, stained glass windows and various antiques. We never got to dine there but did use the bar a few times and the service was very good. Our room (no 17) was located in the modern courtyard annexe on the ground floor, it was small but suitable for a short stay was well appointed, clean and the bed was very comfortable. The bathroom was smart, clean and modern and fitted with disabled persons facilities i.e. grab rails, seated shower etc. however the only hand basin was very small and deep meaning that when used water would spray up from the bottom and wet the floor in that area. I thing that basin would be more suited to a cloakroom. The wardrobe which also contains a small safe and fridge ( which seemed to be overheating ) was located in such a tight corner that the door could not fully open. Overall it was a good experience and i would stay there again but would look at other room options.
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Dining
Breakfast is frequently praised, including gluten‑free options. Evening dining is mixed, with a limited menu or stock at times, occasional early cut‑offs or gaps in service, and inconsistent execution.
Related guest reviews
8
Stephen
22 Mar 2024
·
Stayed 3 nights
Nice staff, good breakfast, had one evening meal there which was nice.
Nice staff, good breakfast, had one evening meal there which was nice.
8
Sheila
31 Jul 2025
·
Stayed 1 night
Dining disappointing . Extremely comfortable room . Delightful decor . Easy access to the city .
Dining disappointing . Extremely comfortable room . Delightful decor . Easy access to the city .
8
Laura
29 Oct 2025
·
Stayed 2 nights
Overall very nice. Excellent service - helpful and swapped our room when the heating wasn’t working. We were a bit disappointed with the evening restaurant menu. Food was good but not a very exciting menu. Fresher options would have been nicer than burgers and fish and chips.
Overall very nice. Excellent service - helpful and swapped our room when the heating wasn’t working. We were a bit disappointed with the evening restaurant menu. Food was good but not a very exciting menu. Fresher options would have been nicer than burgers and fish and chips.
8
Janis
25 Sept 2025
·
Stayed 1 night
This is a unique hotel In a good area and close to the town centre 10 minute walk. The restaurant was limited and not very inspiring and the bar was not well stocked but breakfast was great.
This is a unique hotel In a good area and close to the town centre 10 minute walk. The restaurant was limited and not very inspiring and the bar was not well stocked but breakfast was great.
10
Kendall
5 Jul 2025
·
Stayed 2 nights
Friendly staff, clean, spacious room with comfy beds and bedding. Breakfast was great with lots to chose from and hot breakfast cooked to order.
Friendly staff, clean, spacious room with comfy beds and bedding. Breakfast was great with lots to chose from and hot breakfast cooked to order.
8
Lady Leanne
11 May 2025
·
Stayed 1 night
The room was beautifully decorated however there were large cobwebs in the bedroom and thick layers of dust in the communal corridors. The website advertised food service until 21:30 but at 21:06 we were turned away from the restaurant and had a small offering from the bar. Having been on the road since 15:00 this was disappointing.
The room was beautifully decorated however there were large cobwebs in the bedroom and thick layers of dust in the communal corridors. The website advertised food service until 21:30 but at 21:06 we were turned away from the restaurant and had a small offering from the bar. Having been on the road since 15:00 this was disappointing.
10
Christopher
9 Jun 2024
·
Stayed 2 nights
The property and staff and everything about the hotel was brilliant my only gripe would be the breakfast was a bit of a let down, very limited food and in particular no beans fried eggs or hash browns
The property and staff and everything about the hotel was brilliant my only gripe would be the breakfast was a bit of a let down, very limited food and in particular no beans fried eggs or hash browns
8
Mark
24 Jun 2025
·
Stayed 2 nights
All day menu displayed on the bar. Tried to order sandwiches at 2pm,told that a chef was not available till around 3.30pm. Very disappointed, only floor in an otherwise excellent accommodation. Mark and Tracey.
All day menu displayed on the bar. Tried to order sandwiches at 2pm,told that a chef was not available till around 3.30pm. Very disappointed, only floor in an otherwise excellent accommodation. Mark and Tracey.
10
Rebecca
24 Jul 2025
·
Stayed 3 nights
Amazing hotel, the staff are so lovely and conscientious, the breakfast staff were so accommodating of my gluten intolerance and so kind and patient with my daughter, the room was lovely and courtyard was so nice. Would definitely visit again, the only down side was the first night the entrance to the room had a strange smell but it was gone by the next afternoon.
Amazing hotel, the staff are so lovely and conscientious, the breakfast staff were so accommodating of my gluten intolerance and so kind and patient with my daughter, the room was lovely and courtyard was so nice. Would definitely visit again, the only down side was the first night the entrance to the room had a strange smell but it was gone by the next afternoon.
8
Beverly
11 Jul 2025
·
Stayed 3 nights
We really loved the power shower and the bed was very comfortable but the room we had was next to a door that was meant to be fire exit only but was used all night which made it hard to sleep as it banged very loudly. We also weren’t overly impressed with the room service offering, we ordered the same thing (just sandwiches) on different nights and the second time we’re told we couldn’t have something removed and then when it came it was completely a different standard to the first one (different bread/layout/size) we also had to wait for room service to restart although it’s meant to be 24/7 and the member of staff was quite abrupt
We really loved the power shower and the bed was very comfortable but the room we had was next to a door that was meant to be fire exit only but was used all night which made it hard to sleep as it banged very loudly. We also weren’t overly impressed with the room service offering, we ordered the same thing (just sandwiches) on different nights and the second time we’re told we couldn’t have something removed and then when it came it was completely a different standard to the first one (different bread/layout/size) we also had to wait for room service to restart although it’s meant to be 24/7 and the member of staff was quite abrupt
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AI-generated summary based on recent guest reviews
10
Anthony
last week
·
Stayed 1 night
Great location and beautiful building. Nice rooms and breakfast. Staff great. Only issue is the bottled water in the rooms. You would ordinarily assume these are included but they are for Hilton Honours members only. Seems a bit stingy to me!
Great location and beautiful building. Nice rooms and breakfast. Staff great. Only issue is the bottled water in the rooms. You would ordinarily assume these are included but they are for Hilton Honours members only. Seems a bit stingy to me!
10
Kallie
3 weeks ago
·
Stayed 1 night
Super charming, beautiful, and comfortable. We. Sites with our two teenagers and would definitely stay there again. The only issue was that we were put in ‘the attic’ across the street and had to lug ourselves and our suitcases up 4 flights of stairs! This came as a surprise, as we were only told at check-in that we were on the ‘top floor’. (They really buried the lead) We just kept turning corners to find more stairs -it reached a point of hilarity. Luckily we are able-bodied, I don’t know how anyone with even a dodgy ankle could manage, much less something more serious. We also had to trek back down to the desk later that night for the WiFi password, which meant an extra trip up 70-something steps. The room was a little chilly and there were no extra blankets provided -that would be helpful in the future. Otherwise, a great experience and hope to return someday.
Super charming, beautiful, and comfortable. We. Sites with our two teenagers and would definitely stay there again. The only issue was that we were put in ‘the attic’ across the street and had to lug ourselves and our suitcases up 4 flights of stairs! This came as a surprise, as we were only told at check-in that we were on the ‘top floor’. (They really buried the lead) We just kept turning corners to find more stairs -it reached a point of hilarity. Luckily we are able-bodied, I don’t know how anyone with even a dodgy ankle could manage, much less something more serious. We also had to trek back down to the desk later that night for the WiFi password, which meant an extra trip up 70-something steps. The room was a little chilly and there were no extra blankets provided -that would be helpful in the future. Otherwise, a great experience and hope to return someday.
10
Suzanne
3 weeks ago
·
Stayed 4 nights
This hotel had beautiful art deco decor in the lobby and restaurant. Breakfast was included and it was well done and a good value. We liked that it was a few blocks from the town and therefore quiet yet still easily walkable.
This hotel had beautiful art deco decor in the lobby and restaurant. Breakfast was included and it was well done and a good value. We liked that it was a few blocks from the town and therefore quiet yet still easily walkable.
8
Elizabeth
3 weeks ago
·
Stayed 1 night
Great location. A15 min walk into railway station & town Comfortable bed & great pillows Good breakfast. Helpful staff to carry suitcase up stairs. BUT Front steps are a challenge for an older guest with stick
Great location. A15 min walk into railway station & town Comfortable bed & great pillows Good breakfast. Helpful staff to carry suitcase up stairs. BUT Front steps are a challenge for an older guest with stick
8
Arjun
4 weeks ago
·
Stayed 1 night
Gorgeous property & great staff
Gorgeous property & great staff
FAQs about Elmbank York, Tapestry Collection by Hilton
Is parking available at the hotel?
Self-parking is available on-site for a fee of GBP 18 per day. There is also nearby parking available at the same rate, located 328 feet away. Parking is uncovered and limited, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately GBP 19.50 per person. Breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Does the hotel allow pets?
Pets are allowed at the hotel with a fee of GBP 30 per pet, which may vary based on the length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The hotel offers a stair-free path to the entrance, wheelchair-accessible concierge desk, lounge, and on-site restaurant. Limited wheelchair-accessible rooms are available, and there are well-lit paths to the entrance.
What is the hotel's location in relation to key landmarks?
The hotel is located in York's South Bank, within a 5-minute drive of York Racecourse and York Minster. It is 1.1 miles from York City Walls and 1.3 miles from York St. John University. Public transport options are available nearby.
What are the hotel's policies regarding children?
Children are allowed at the hotel. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: 315.66302307281495USD
- 2026-10-10: 391.4628264709472USD
- 2026-10-11: 101.33156880722045USD
- 2026-10-12: 130.0469553653717USD
- 2026-10-13: 183.08834474868775USD
- 2026-10-14: 184.07892813796997USD
- 2026-10-15: 105.03215173110961USD
- 2026-10-16: 136.0505078956604USD
- 2026-10-17: 384.2273619384765USD
- 2026-10-18: 126.63746102943419USD
- 2026-10-19: 179.13755147094724USD
- 2026-10-20: 153.00297315673828USD
- 2026-10-21: 176.09021674728393USD
- 2026-10-22: 137.43573464660645USD
- 2026-10-23: 192.77422946472166USD
- 2026-10-24: 262.1251195800781USD
- 2026-10-25: 128.0457683391571USD
- 2026-10-26: 157.0629460258484USD
- 2026-10-27: 156.06234396438597USD
- 2026-10-28: 139.04227831115722USD
- 2026-10-29: 168.8675063606262USD
- 2026-10-30: 196.5905913101196USD
- 2026-10-31: 228.10497432785033USD
- 2026-11-01: 93.02504667053222USD
- 2026-11-02: 119.05044539337158USD
- 2026-11-03: 158.12193335266113USD
- 2026-11-04: 145.06584254074096USD
- 2026-11-05: 104.03155821800232USD
- 2026-11-06: 169.84767785339355USD
- 2026-11-07: 176.02536892547607USD
- 2026-11-08: 88.02208765335082USD
- 2026-11-09: 105.02215015563965USD
- 2026-11-10: 131.047548878479USD
- 2026-11-11: 136.0505078956604USD
- 2026-11-12: 136.0505078956604USD
- 2026-11-13: 264.5837803779602USD
- 2026-11-14: 291.13228714294434USD
- 2026-11-15: 110.035110748291USD
- 2026-11-16: 141.06347703666685USD
- 2026-11-17: 158.12193335266113USD
- 2026-11-18: 158.12193335266113USD
- 2026-11-19: 158.12193335266113USD
- 2026-11-20: 220.10024331970214USD
- 2026-11-21: 302.14879171752926USD
- 2026-11-22: 127.0451833744049USD
- 2026-11-23: 126.05459143676757USD
- 2026-11-24: 158.12193335266113USD
- 2026-11-25: 158.12193335266113USD
- 2026-11-26: 158.12193335266113USD
- 2026-11-27: 252.1191844490051USD
- 2026-11-28: 315.1564817428589USD
- 2026-11-29: 141.88182816734314USD
- 2026-11-30: 158.12193335266113USD
- 2026-12-01: 158.12193335266113USD
- 2026-12-02: 158.12193335266113USD
- 2026-12-03: 158.12193335266113USD
- 2026-12-04: 264.5837803779602USD
- 2026-12-05: NO DATA
- 2026-12-06: 141.24124862937927USD
- 2026-12-07: 162.01842747879027USD
- 2026-12-08: 158.12193335266113USD
- 2026-12-09: 158.12193335266113USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately GBP 19.50 per person
- Uncovered self parking fee: GBP 18 per day
- Nearby parking fee: GBP 18 per day (328 ft away)
- Pet fee: GBP 30 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Laundry service
Safe-deposit box
Garden
Luggage storage
Electric car charging station
Services
Safe-deposit box
Laundry service
Luggage storage
24-Hour Front Desk
Proposal/Romance Packages Available
Well-Lit Path to Entrance
Parking
Electric car charging station
Parking (Limited)
Parking (Self) (surcharge)
Parking (Uncovered)
Activities
Garden
Books
Fitness Center (nearby) (free)
Outdoor Furniture
Terrace
General
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Couples/Private Dining
Food and Water Bowls
Smoke-Free Property
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Internet
Free wi-fi