Eagle Point Resort
From
US$166
/ night
Select dates to see prices and availability
From
US$166
/ night
About this property
Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.Maintain your cleanliness and feel revitalized using towels available in select guest restroom...
Location
Located in Matterhorn Village, a neighbourhood in Vail, Eagle Point Resort is in the mountains. Gerald R. Ford Amphitheater is a popular area attraction and if an activity is on the agenda, Vail Ski Resort and Beaver Creek Ski Area are worth checking out. Ready for a night out? Consider Donovan Pavilion and The Arrabelle at Vail Square. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as ice skating.
Parking
Hot tub/Jacuzzi
Swimming pool
Sauna
Non-smoking rooms
Safe-deposit box
Location
1500 Matterhorn Circle, Matterhorn Village, Vail, Colorado, United States of America
Room options
9
One-Bedroom Villa
Room details
1 Extra-Large Double Bed
1 Sofa Bed
Sleeps 4
650 ft²
HeatingKitchenRefrigeratorGame Console
12
Two-Bedroom Villa
Room details
1 Extra-Large Double Bed
2 Single Beds
1 Sofa Bed
Sleeps 6
865 ft²
HeatingKitchenRefrigeratorGame Console
Guest reviews of Eagle Point Resort
7
Good
Based on 315 verified reviews
Who stays here?
Business
6%
Couple
26%
Family
51%
Group
9%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Eagle Point Resort, guests highlight spacious condo-style units with kitchens and value pricing near Vail, while feedback is split on dated features, maintenance niggles, and staff interactions across different stays.
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What guests think
At Eagle Point Resort, guests highlight spacious condo-style units with kitchens and value pricing near Vail, while feedback is split on dated features, maintenance niggles, and staff interactions across different stays.
Many appreciate clean, roomy apartments, relaxing hot tubs and pool, and a convenient daytime shuttle to Lionshead/Vail. Drawbacks noted include no air conditioning, highway noise if windows are open, tight one-car parking, and occasional hot water or equipment issues. Overall, it’s a practical base for Vail if you prioritize space and value over polish.
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AI-generated summary based on recent guest reviews
Facilities
Amenities include an indoor/outdoor pool and hot tubs and a daytime shuttle to Lionshead/Vail, which many find convenient. Drawbacks include tight one-car parking, occasional maintenance or hour issues with the pool/hot tubs, limited or inconsistent shuttle hours, and a disliked resort fee.
Related guest reviews
10
Jean
13 Feb 2023
·
Stayed 3 nights
Great location, great price. Resort fees tacked on above the Expedia paid price. Still a great deal for Vail. Very ‘90’s decor but the units are large and clean. One of 2 small hot tubs out of service.
Great location, great price. Resort fees tacked on above the Expedia paid price. Still a great deal for Vail. Very ‘90’s decor but the units are large and clean. One of 2 small hot tubs out of service.
10
Jeffrey
14 Jun 2025
·
Stayed 3 nights
Excellent service, with kind, friendly, wonderful staff. They were very accommodating and helpful in a variety of contexts. We made a mistake on check-in paperwork - no problem, they corrected it for us in minutes after we noticed. Our car battery died, and they jumped us twice and helped us get to a reliable local mechanic. The rooms are huge, spacious and well laid out. It can be hard to tell from photos, but the bedroom is actually a proper room, separate from the living room, and the kitchen is medium sized. Not huge, but bigger than I had expected. They have both an indoor and an outdoor hot tub, both kept very hot, which we liked.
Excellent service, with kind, friendly, wonderful staff. They were very accommodating and helpful in a variety of contexts. We made a mistake on check-in paperwork - no problem, they corrected it for us in minutes after we noticed. Our car battery died, and they jumped us twice and helped us get to a reliable local mechanic. The rooms are huge, spacious and well laid out. It can be hard to tell from photos, but the bedroom is actually a proper room, separate from the living room, and the kitchen is medium sized. Not huge, but bigger than I had expected. They have both an indoor and an outdoor hot tub, both kept very hot, which we liked.
10
Lukasz
24 Jan 2023
·
Stayed 4 nights
Great property for the price. Shuttle provided. Close to Vail resort. Overall neglected, needs renovation badly, sauna is a joke, inside of the unit is clean and nice, just has this vibe of being old. Nice people at front desk. I would recommend this property overall.
Great property for the price. Shuttle provided. Close to Vail resort. Overall neglected, needs renovation badly, sauna is a joke, inside of the unit is clean and nice, just has this vibe of being old. Nice people at front desk. I would recommend this property overall.
8
Cielo
23 Apr 2024
·
Stayed 7 nights
The property is a bit older and not that modern but very nice and people are friendly and helpful. There is an indoor and outdoor hot tub, and pool that is both indoor and outdoor with a garage door type closure that makes it indoor / outdoor side of the pool. Their shuttle will drop you off in Lionshead village in Vail, and pick you up when you are done skiing for the day so you don't have to pay to park. The unit was nicely decorated, had the minimum items in the kitchen to be able to do some light cooking and eating in house, and the bathroom was spacious in the 1 bedroom unit. Parking is tight when it's full, at 1 car per unit, but I was on an off week and no issues on parking. Overall a great place to stay a little way from Vail Ski Resort with a shuttle that will drop you off there.
The property is a bit older and not that modern but very nice and people are friendly and helpful. There is an indoor and outdoor hot tub, and pool that is both indoor and outdoor with a garage door type closure that makes it indoor / outdoor side of the pool. Their shuttle will drop you off in Lionshead village in Vail, and pick you up when you are done skiing for the day so you don't have to pay to park. The unit was nicely decorated, had the minimum items in the kitchen to be able to do some light cooking and eating in house, and the bathroom was spacious in the 1 bedroom unit. Parking is tight when it's full, at 1 car per unit, but I was on an off week and no issues on parking. Overall a great place to stay a little way from Vail Ski Resort with a shuttle that will drop you off there.
10
Prateek
18 Mar 2025
·
Stayed 3 nights
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
8
John
7 Feb 2025
·
Stayed 3 nights
The shuttle to skiing was timely and excellent. The kitchen was clean but bring your iwn spices. Alrhough we found the hot tub at a good temperature, we could not get the jets to turn on and never could figure it out. We will stay here again.
The shuttle to skiing was timely and excellent. The kitchen was clean but bring your iwn spices. Alrhough we found the hot tub at a good temperature, we could not get the jets to turn on and never could figure it out. We will stay here again.
8
Jon
18 Jul 2023
·
Stayed 1 night
We stayed here on probably the hottest day of the year. There was no air conditioning, the rooms were closed all day, and they remained stuffy throughout our stay. The amenities were nice, but the pool/hot tub hours were limited and did not open when the sign stated they would open. The building is surrounded by beautiful walking paths and a creek, but all the rooms face inward without any view. We waited 20 minutes upon check in for someone to come to the front desk. The main beds were very comfortable. The pullout couch was not. If you get a good deal, it’s worth it.
We stayed here on probably the hottest day of the year. There was no air conditioning, the rooms were closed all day, and they remained stuffy throughout our stay. The amenities were nice, but the pool/hot tub hours were limited and did not open when the sign stated they would open. The building is surrounded by beautiful walking paths and a creek, but all the rooms face inward without any view. We waited 20 minutes upon check in for someone to come to the front desk. The main beds were very comfortable. The pullout couch was not. If you get a good deal, it’s worth it.
10
Melissa M
16 Jul 2025
·
Stayed 4 nights
We loved it SO much & didnt want to leave. Beautiful, Clean, nice rooms, beautiful pool area & hot tubs, beautiful surroundings. Loved the wooden stairways & decks. Just perfect! We will be back for sure!!!!
We loved it SO much & didnt want to leave. Beautiful, Clean, nice rooms, beautiful pool area & hot tubs, beautiful surroundings. Loved the wooden stairways & decks. Just perfect! We will be back for sure!!!!
10
Wenjie
30 Jan 2023
·
Stayed 1 night
We just stayed one night here 'cause we arrived one day earlier than what we had reserved for our one-week ski vacation. The property is pretty nice and does offer free shuttles to and from Vail resort every half an hour during day time. It's a decent stay place for a ski vacation at Vail. A rental car is recommended 'cause you will have to drive to any place for breakfast and dinner. There is no meal available within walking distance.
We just stayed one night here 'cause we arrived one day earlier than what we had reserved for our one-week ski vacation. The property is pretty nice and does offer free shuttles to and from Vail resort every half an hour during day time. It's a decent stay place for a ski vacation at Vail. A rental car is recommended 'cause you will have to drive to any place for breakfast and dinner. There is no meal available within walking distance.
6
Laura
17 Feb 2025
·
Stayed 5 nights
Our unit was very nice, clean and the kitchen was well stocked. The description of property on expedia stated that the lift was an 8 minute walk from the property. This is absolutely not true. The lifts are not walkable. Additionally, the shuttle bus is not offered past 5 pm so if you want to go back into town for dinner or shopping you must take another form of transportation. Approx 2 weeks prior to check in the property sends out an email informing me of limited transportation. The email is clearly from 2021 (covid time) - they need to put in some effort in email updates. Also, in general the common areas could be a bit cleaner - it just looks tired.
Our unit was very nice, clean and the kitchen was well stocked. The description of property on expedia stated that the lift was an 8 minute walk from the property. This is absolutely not true. The lifts are not walkable. Additionally, the shuttle bus is not offered past 5 pm so if you want to go back into town for dinner or shopping you must take another form of transportation. Approx 2 weeks prior to check in the property sends out an email informing me of limited transportation. The email is clearly from 2021 (covid time) - they need to put in some effort in email updates. Also, in general the common areas could be a bit cleaner - it just looks tired.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently note very clean, well-kept rooms and condos. However, common areas can feel tired or not well cleaned, with occasional issues like odors, a reported mouse, or dishes not fully clean.
Related guest reviews
6
Margaret
14 Aug 2025
·
Stayed 2 nights
Beautiful setting, room was spacious,. Hallways are narrow, not clean, door locks are challenging.
Beautiful setting, room was spacious,. Hallways are narrow, not clean, door locks are challenging.
10
Shannon
22 Sept 2023
·
Stayed 1 night
Staff was super helpful and friendly. Our unit was very clean and our bed and sheets were like heaven. Very close to public transport and quiet setting. Pool and hot tub were great after a day in the mountains and town.
Staff was super helpful and friendly. Our unit was very clean and our bed and sheets were like heaven. Very close to public transport and quiet setting. Pool and hot tub were great after a day in the mountains and town.
10
Gayla
18 Feb 2025
·
Stayed 1 night
Our room was extremely clean and beyond comfortable. Was able to stream all premium platforms and nice TV’s in family/dining room and bedroom. Our room was very quiet and was allowed early check in which was quick. It was the middle of winter and had gotten a foot plus snow in the previous 2days and snow removal was as good as it could be with the circumstances. Would stay here again and recommend to anyone
Our room was extremely clean and beyond comfortable. Was able to stream all premium platforms and nice TV’s in family/dining room and bedroom. Our room was very quiet and was allowed early check in which was quick. It was the middle of winter and had gotten a foot plus snow in the previous 2days and snow removal was as good as it could be with the circumstances. Would stay here again and recommend to anyone
8
James
13 Mar 2024
·
Stayed 3 nights
This unit is essentially a one bedroom condominium with a fully equipped kitchen, living area, and dining area. The bedroom has a king size bed, and the bathroom is equipped as one would expect. The square footage for the price considering this location right in Vail made this an excellent value. The two things that disappoint me regarding the property are the fact that it is feeling a little tired and smells a bit moldy inside and also the exterior window, for the living room is tucked back in a dark corridor, so there is very little of any natural light that enters. The bed was comfortable, the kitchen was fully equipped, and everything worked perfectly. When I first arrived, there was not an available parking spot due to sloppy parking by other guests. Spots did open up though and I was able to park in the lot for the nights that I was there.
This unit is essentially a one bedroom condominium with a fully equipped kitchen, living area, and dining area. The bedroom has a king size bed, and the bathroom is equipped as one would expect. The square footage for the price considering this location right in Vail made this an excellent value. The two things that disappoint me regarding the property are the fact that it is feeling a little tired and smells a bit moldy inside and also the exterior window, for the living room is tucked back in a dark corridor, so there is very little of any natural light that enters. The bed was comfortable, the kitchen was fully equipped, and everything worked perfectly. When I first arrived, there was not an available parking spot due to sloppy parking by other guests. Spots did open up though and I was able to park in the lot for the nights that I was there.
10
Claire
19 Jun 2023
·
Stayed 1 night
Near Vail Village…great location with windows opening over a beautiful mountain river. Some dishes weren’t clean, but otherwise, this was a great spot!
Near Vail Village…great location with windows opening over a beautiful mountain river. Some dishes weren’t clean, but otherwise, this was a great spot!
4
Gary
8 Aug 2025
·
Stayed 2 nights
Stay wasn't to back . Place could be cleaner. Manager was very rude . Would not suggest it to anyone.
Stay wasn't to back . Place could be cleaner. Manager was very rude . Would not suggest it to anyone.
6
Matthew
7 Oct 2025
·
Stayed 2 nights
It was an ok experience. Parking was bad and we had a mouse.. It was a good location for our sporting event.
It was an ok experience. Parking was bad and we had a mouse.. It was a good location for our sporting event.
10
Esther
22 Dec 2022
·
Stayed 19,347 nights
This is a great place. Spotlessly clean rooms and has everything you need, a real home from home. It was nice and warm and cosy too, perfect to come back to after a day on the freezing slopes! The shuttle was running to Lionshead every day we were there despite me thinking it was only half the week so that was good. Staff were really friendly and welcoming. I would definitely stay here again. Thank you Eagle Point.
This is a great place. Spotlessly clean rooms and has everything you need, a real home from home. It was nice and warm and cosy too, perfect to come back to after a day on the freezing slopes! The shuttle was running to Lionshead every day we were there despite me thinking it was only half the week so that was good. Staff were really friendly and welcoming. I would definitely stay here again. Thank you Eagle Point.
10
Jordan
9 Feb 2024
·
Stayed 3 nights
Clean, well-appointed condo.
Clean, well-appointed condo.
6
Laura
17 Feb 2025
·
Stayed 5 nights
Our unit was very nice, clean and the kitchen was well stocked. The description of property on expedia stated that the lift was an 8 minute walk from the property. This is absolutely not true. The lifts are not walkable. Additionally, the shuttle bus is not offered past 5 pm so if you want to go back into town for dinner or shopping you must take another form of transportation. Approx 2 weeks prior to check in the property sends out an email informing me of limited transportation. The email is clearly from 2021 (covid time) - they need to put in some effort in email updates. Also, in general the common areas could be a bit cleaner - it just looks tired.
Our unit was very nice, clean and the kitchen was well stocked. The description of property on expedia stated that the lift was an 8 minute walk from the property. This is absolutely not true. The lifts are not walkable. Additionally, the shuttle bus is not offered past 5 pm so if you want to go back into town for dinner or shopping you must take another form of transportation. Approx 2 weeks prior to check in the property sends out an email informing me of limited transportation. The email is clearly from 2021 (covid time) - they need to put in some effort in email updates. Also, in general the common areas could be a bit cleaner - it just looks tired.
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AI-generated summary based on recent guest reviews
Rooms
Condo-style units are generally spacious with full kitchens, and some have renovated kitchens/baths and comfortable main beds. Downsides include dated decor, no air conditioning leading to stuffy rooms and highway noise when windows are open, plus occasional maintenance issues and uncomfortable sofa beds.
Related guest reviews
10
Mary
30 Jul 2023
·
Stayed 2 nights
The property was great. Nice sized one bedroom condo. Had to drive to get to restaurants and other activities but we knew that ahead of time. Only downside was the refrigerator was noisy and ran almost all of the time. But we would go back.
The property was great. Nice sized one bedroom condo. Had to drive to get to restaurants and other activities but we knew that ahead of time. Only downside was the refrigerator was noisy and ran almost all of the time. But we would go back.
8
John
23 Aug 2023
·
Stayed 2 nights
Convenient location, nice rooms
Convenient location, nice rooms
10
Jeffrey
14 Jun 2025
·
Stayed 3 nights
Excellent service, with kind, friendly, wonderful staff. They were very accommodating and helpful in a variety of contexts. We made a mistake on check-in paperwork - no problem, they corrected it for us in minutes after we noticed. Our car battery died, and they jumped us twice and helped us get to a reliable local mechanic. The rooms are huge, spacious and well laid out. It can be hard to tell from photos, but the bedroom is actually a proper room, separate from the living room, and the kitchen is medium sized. Not huge, but bigger than I had expected. They have both an indoor and an outdoor hot tub, both kept very hot, which we liked.
Excellent service, with kind, friendly, wonderful staff. They were very accommodating and helpful in a variety of contexts. We made a mistake on check-in paperwork - no problem, they corrected it for us in minutes after we noticed. Our car battery died, and they jumped us twice and helped us get to a reliable local mechanic. The rooms are huge, spacious and well laid out. It can be hard to tell from photos, but the bedroom is actually a proper room, separate from the living room, and the kitchen is medium sized. Not huge, but bigger than I had expected. They have both an indoor and an outdoor hot tub, both kept very hot, which we liked.
8
Tejs
17 Jul 2023
·
Stayed 1 night
Spacious, Well-equiped, but Old and non-allergy friendly suite. So many rules! Friendly staff.
Spacious, Well-equiped, but Old and non-allergy friendly suite. So many rules! Friendly staff.
6
Justin
1 Sept 2024
·
Stayed 2 nights
Needs new beds badly.
Needs new beds badly.
10
gretchen
15 Jan 2023
·
Stayed 1 night
It was a nice surprise to have renovated kitchen and bathrooms. The linens were of nice quality too. The parking situation is limited to one spot per unit. Overall, a nice night’s stay at a very fair price. Friendly evening check in staff too.
It was a nice surprise to have renovated kitchen and bathrooms. The linens were of nice quality too. The parking situation is limited to one spot per unit. Overall, a nice night’s stay at a very fair price. Friendly evening check in staff too.
8
Riley
20 Aug 2023
·
Stayed 2 nights
Air condition wasn’t working
Air condition wasn’t working
8
Jon
18 Jul 2023
·
Stayed 1 night
We stayed here on probably the hottest day of the year. There was no air conditioning, the rooms were closed all day, and they remained stuffy throughout our stay. The amenities were nice, but the pool/hot tub hours were limited and did not open when the sign stated they would open. The building is surrounded by beautiful walking paths and a creek, but all the rooms face inward without any view. We waited 20 minutes upon check in for someone to come to the front desk. The main beds were very comfortable. The pullout couch was not. If you get a good deal, it’s worth it.
We stayed here on probably the hottest day of the year. There was no air conditioning, the rooms were closed all day, and they remained stuffy throughout our stay. The amenities were nice, but the pool/hot tub hours were limited and did not open when the sign stated they would open. The building is surrounded by beautiful walking paths and a creek, but all the rooms face inward without any view. We waited 20 minutes upon check in for someone to come to the front desk. The main beds were very comfortable. The pullout couch was not. If you get a good deal, it’s worth it.
10
rochel
13 Aug 2023
·
Stayed 3 nights
Nice roomy rooms and very clean! However there was no AC in the rooms and we didn't realize that before we booked. At night it was hot even though it was chilly outside because it was too noisy from the highway next to it to keep the window open.
Nice roomy rooms and very clean! However there was no AC in the rooms and we didn't realize that before we booked. At night it was hot even though it was chilly outside because it was too noisy from the highway next to it to keep the window open.
4
alan
9 Mar 2024
·
Stayed 4 nights
Pull out was horribly uncomfortable. Ceiling Fan was missing a blade rendering it useless. Shower head was supper cheap and strayed water all over the place, it was hard to get a good rinse. For the price I would expect more.
Pull out was horribly uncomfortable. Ceiling Fan was missing a blade rendering it useless. Shower head was supper cheap and strayed water all over the place, it was hard to get a good rinse. For the price I would expect more.
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AI-generated summary based on recent guest reviews
Service
Service is highly inconsistent: several guests praise friendly, helpful staff who go above and beyond, while others report rude or unresponsive front desk behavior and occasional check-in or communication issues. A few also reported billing errors.
Related guest reviews
6
Brian
20 Dec 2022
·
Stayed 7 nights
Proximity to ski area was a great. Front desk not extremely responsive when we asked for replacement humidifier and bed was sloped so sleeping was uncomfortable. Advised the attendant and he just said “okay” but nothing was done about it.
Proximity to ski area was a great. Front desk not extremely responsive when we asked for replacement humidifier and bed was sloped so sleeping was uncomfortable. Advised the attendant and he just said “okay” but nothing was done about it.
10
Tushar
6 Sept 2023
·
Stayed 3 nights
Very good stay. Very good location, friendly service.
Very good stay. Very good location, friendly service.
10
Jeffrey
14 Jun 2025
·
Stayed 3 nights
Excellent service, with kind, friendly, wonderful staff. They were very accommodating and helpful in a variety of contexts. We made a mistake on check-in paperwork - no problem, they corrected it for us in minutes after we noticed. Our car battery died, and they jumped us twice and helped us get to a reliable local mechanic. The rooms are huge, spacious and well laid out. It can be hard to tell from photos, but the bedroom is actually a proper room, separate from the living room, and the kitchen is medium sized. Not huge, but bigger than I had expected. They have both an indoor and an outdoor hot tub, both kept very hot, which we liked.
Excellent service, with kind, friendly, wonderful staff. They were very accommodating and helpful in a variety of contexts. We made a mistake on check-in paperwork - no problem, they corrected it for us in minutes after we noticed. Our car battery died, and they jumped us twice and helped us get to a reliable local mechanic. The rooms are huge, spacious and well laid out. It can be hard to tell from photos, but the bedroom is actually a proper room, separate from the living room, and the kitchen is medium sized. Not huge, but bigger than I had expected. They have both an indoor and an outdoor hot tub, both kept very hot, which we liked.
10
Prateek
18 Mar 2025
·
Stayed 3 nights
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
2
chang
15 Aug 2023
·
Stayed 1 night
we paid to hotel.com, but they charged me again problems not solved yet
we paid to hotel.com, but they charged me again problems not solved yet
2
Marcel
8 Mar 2025
·
Stayed 3 nights
The front desk person was rude and unprofessional
The front desk person was rude and unprofessional
4
Scott
3 Feb 2024
·
Stayed 7 nights
Customer service was really bad. Most of the desk help were very rude and unhelpful. Had no water one day, bus was unavailable one day ( we were not told), tv worked with no guide to see channel selection, had to move from one room to another to get a properly working tv, phone in the room never did work. Property has potential, but needs staffing changes to even become adequate.
Customer service was really bad. Most of the desk help were very rude and unhelpful. Had no water one day, bus was unavailable one day ( we were not told), tv worked with no guide to see channel selection, had to move from one room to another to get a properly working tv, phone in the room never did work. Property has potential, but needs staffing changes to even become adequate.
10
Susan
5 Dec 2022
·
Stayed 3 nights
Dillon is the best front office manager!
Dillon is the best front office manager!
8
Shannon
5 Sept 2023
·
Stayed 2 nights
We have been coming here for years and we love it. It is an older building and getting a bit outdated. But it’s always clean, nice and the staff are so helpful. We keep coming back for the memories!
We have been coming here for years and we love it. It is an older building and getting a bit outdated. But it’s always clean, nice and the staff are so helpful. We keep coming back for the memories!
4
Kay
10 Mar 2023
·
Stayed 4 nights
Even though my confirmation email stated that the front desk is open until 10 pm for check-in, I tried to call as we drove from the Denver airport to let the agent know we would be arriving around 7:30, but no one answered. When we arrived, there was no one at the front desk. A man was sitting at the desk against the far wall of the lobby. I approached him and asked if he was the agent on duty. He looked annoyed and just pointed at the front desk. I used the phone on the counter and called the number per the instructions. No answer. After waiting 10 minutes or so and still no agent, I approached the man at the small desk. Again, he looked annoyed. I asked if he knew where the agent was or when he would back. He said he was the shuttle driver and couldn’t help me. After another 10 minutes or so, the agent finally arrived. He had been off property because he drove up in a car. He offered no apology or explanation. It’s extremely unprofessional for an agent to leave the property when guests are scheduled to arrive. It would’ve been helpful if he had left a note stating he would be back. And the shuttle driver should’ve offered assistance. It was a very poor first impression of Eagle Point Resort.
Even though my confirmation email stated that the front desk is open until 10 pm for check-in, I tried to call as we drove from the Denver airport to let the agent know we would be arriving around 7:30, but no one answered. When we arrived, there was no one at the front desk. A man was sitting at the desk against the far wall of the lobby. I approached him and asked if he was the agent on duty. He looked annoyed and just pointed at the front desk. I used the phone on the counter and called the number per the instructions. No answer. After waiting 10 minutes or so and still no agent, I approached the man at the small desk. Again, he looked annoyed. I asked if he knew where the agent was or when he would back. He said he was the shuttle driver and couldn’t help me. After another 10 minutes or so, the agent finally arrived. He had been off property because he drove up in a car. He offered no apology or explanation. It’s extremely unprofessional for an agent to leave the property when guests are scheduled to arrive. It would’ve been helpful if he had left a note stating he would be back. And the shuttle driver should’ve offered assistance. It was a very poor first impression of Eagle Point Resort.
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AI-generated summary based on recent guest reviews
Location
Convenient base for Vail/Lionshead with nearby grocery, creek, and walking/bike paths; many find it quiet. It is not ski-in/ski-out and generally not walkable to the lifts, and some report traffic noise near the highway.
Related guest reviews
8
Kathy
8 Jun 2024
·
Stayed 4 nights
Eagle Point Resort was conveniently located to Vail and Avon. Close to grocery store, walking/bike path. Quiet neighborhood. Very clean. Adequately appointed with kitchenware if you wanted to cook
Eagle Point Resort was conveniently located to Vail and Avon. Close to grocery store, walking/bike path. Quiet neighborhood. Very clean. Adequately appointed with kitchenware if you wanted to cook
6
Seth
23 Feb 2023
·
Stayed 3 nights
This property was listed as ski in/out. It is not! You can either take a shuttle or walk half a mile down a street not even a sidewalk.
This property was listed as ski in/out. It is not! You can either take a shuttle or walk half a mile down a street not even a sidewalk.
10
Ryan
9 Jun 2024
·
Stayed 3 nights
Great condo in a beautiful location. Centrally located to Vail.
Great condo in a beautiful location. Centrally located to Vail.
10
Anne
21 May 2023
·
Stayed 1 night
The room is very clean and is equipped with items for a comfortable stay. We were pleasantly surprised at the roominess of the place, from the outside it appears to be an older condo-type resort. However, the inside provides a living area....nice kitchen and eating area....roomy bathroom....and bedroom. The place is near the walking/bike path and easy access to the Lionshead area for restaurants and shopping, of course winter sports.
The room is very clean and is equipped with items for a comfortable stay. We were pleasantly surprised at the roominess of the place, from the outside it appears to be an older condo-type resort. However, the inside provides a living area....nice kitchen and eating area....roomy bathroom....and bedroom. The place is near the walking/bike path and easy access to the Lionshead area for restaurants and shopping, of course winter sports.
8
Alfredo
22 Mar 2025
·
Stayed 13 nights
The location for the money is good, 5 minute shuttle to Lionshead, some member of the staff are awful..
The location for the money is good, 5 minute shuttle to Lionshead, some member of the staff are awful..
10
Prateek
18 Mar 2025
·
Stayed 3 nights
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
10
Claire
19 Jun 2023
·
Stayed 1 night
Near Vail Village…great location with windows opening over a beautiful mountain river. Some dishes weren’t clean, but otherwise, this was a great spot!
Near Vail Village…great location with windows opening over a beautiful mountain river. Some dishes weren’t clean, but otherwise, this was a great spot!
8
Adel
21 Feb 2023
·
Stayed 4 nights
Comfortable Clean Good proximity but would still recommend a car.
Comfortable Clean Good proximity but would still recommend a car.
10
rochel
13 Aug 2023
·
Stayed 3 nights
Nice roomy rooms and very clean! However there was no AC in the rooms and we didn't realize that before we booked. At night it was hot even though it was chilly outside because it was too noisy from the highway next to it to keep the window open.
Nice roomy rooms and very clean! However there was no AC in the rooms and we didn't realize that before we booked. At night it was hot even though it was chilly outside because it was too noisy from the highway next to it to keep the window open.
6
Laura
17 Feb 2025
·
Stayed 5 nights
Our unit was very nice, clean and the kitchen was well stocked. The description of property on expedia stated that the lift was an 8 minute walk from the property. This is absolutely not true. The lifts are not walkable. Additionally, the shuttle bus is not offered past 5 pm so if you want to go back into town for dinner or shopping you must take another form of transportation. Approx 2 weeks prior to check in the property sends out an email informing me of limited transportation. The email is clearly from 2021 (covid time) - they need to put in some effort in email updates. Also, in general the common areas could be a bit cleaner - it just looks tired.
Our unit was very nice, clean and the kitchen was well stocked. The description of property on expedia stated that the lift was an 8 minute walk from the property. This is absolutely not true. The lifts are not walkable. Additionally, the shuttle bus is not offered past 5 pm so if you want to go back into town for dinner or shopping you must take another form of transportation. Approx 2 weeks prior to check in the property sends out an email informing me of limited transportation. The email is clearly from 2021 (covid time) - they need to put in some effort in email updates. Also, in general the common areas could be a bit cleaner - it just looks tired.
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AI-generated summary based on recent guest reviews
Dining
No on-site dining or room service is mentioned; guests typically drive for meals, though a grocery store is nearby.
Related guest reviews
8
Kathy
8 Jun 2024
·
Stayed 4 nights
Eagle Point Resort was conveniently located to Vail and Avon. Close to grocery store, walking/bike path. Quiet neighborhood. Very clean. Adequately appointed with kitchenware if you wanted to cook
Eagle Point Resort was conveniently located to Vail and Avon. Close to grocery store, walking/bike path. Quiet neighborhood. Very clean. Adequately appointed with kitchenware if you wanted to cook
6
Branko
7 Jan 2025
·
Stayed 5 nights
Rooms are old , front desk was 50/50 2 staff were great 2 were real jerks especially Rodolfo. Pretends he can’t hear anything No room service . No restaurant Hot water on and off Great location close to skiing
Rooms are old , front desk was 50/50 2 staff were great 2 were real jerks especially Rodolfo. Pretends he can’t hear anything No room service . No restaurant Hot water on and off Great location close to skiing
10
Mary
30 Jul 2023
·
Stayed 2 nights
The property was great. Nice sized one bedroom condo. Had to drive to get to restaurants and other activities but we knew that ahead of time. Only downside was the refrigerator was noisy and ran almost all of the time. But we would go back.
The property was great. Nice sized one bedroom condo. Had to drive to get to restaurants and other activities but we knew that ahead of time. Only downside was the refrigerator was noisy and ran almost all of the time. But we would go back.
8
Renee
22 Dec 2022
·
Stayed 19,347 nights
The property was very clean and the staff was nice. The location is amazing and the shuttle to take you into Lionshead village and Vail village was very convenient so we didn’t have to drive. The town bus also picks up right down the road and it’s just a short ride to skiing.
The property was very clean and the staff was nice. The location is amazing and the shuttle to take you into Lionshead village and Vail village was very convenient so we didn’t have to drive. The town bus also picks up right down the road and it’s just a short ride to skiing.
10
Prateek
18 Mar 2025
·
Stayed 3 nights
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
Great location, friendly and helpful staff, frequent shuttle service to Lionshead, grocery and restaurants nearby, hot tub and heated swimming pool. clean rooms with all ameneties. would stay again.
8
Adel
21 Feb 2023
·
Stayed 4 nights
Comfortable Clean Good proximity but would still recommend a car.
Comfortable Clean Good proximity but would still recommend a car.
10
Wenjie
30 Jan 2023
·
Stayed 1 night
We just stayed one night here 'cause we arrived one day earlier than what we had reserved for our one-week ski vacation. The property is pretty nice and does offer free shuttles to and from Vail resort every half an hour during day time. It's a decent stay place for a ski vacation at Vail. A rental car is recommended 'cause you will have to drive to any place for breakfast and dinner. There is no meal available within walking distance.
We just stayed one night here 'cause we arrived one day earlier than what we had reserved for our one-week ski vacation. The property is pretty nice and does offer free shuttles to and from Vail resort every half an hour during day time. It's a decent stay place for a ski vacation at Vail. A rental car is recommended 'cause you will have to drive to any place for breakfast and dinner. There is no meal available within walking distance.
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AI-generated summary based on recent guest reviews
10
Andrew
5 Jul 2026
·
Stayed 4 nights
Great space, clean and close to walking trails near river. Pool was great
Great space, clean and close to walking trails near river. Pool was great
8
Taissa
21 Jun 2026
·
Stayed 2 nights
Apartment was clean, kitchen came with essentials. A little more outdated than the pictures, pool was not very clean.
Apartment was clean, kitchen came with essentials. A little more outdated than the pictures, pool was not very clean.
10
Daniel
24 Mar 2026
·
Stayed 2 nights
Good
Good
8
Theodore J
23 Feb 2026
·
Stayed 2 nights
The room was very clean and comfortable.
The room was very clean and comfortable.
8
Patrick
4 Feb 2026
·
Stayed 2 nights
Staff was great I like the park and ride Had a little bit of an odor Time for new carpet
Staff was great I like the park and ride Had a little bit of an odor Time for new carpet
FAQs about Eagle Point Resort
Is parking available at the property?
Yes, parking is available on-site and is free. However, parking is limited.
Does the property allow pets?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in is from 16:00 until 22:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request.
Where is the property located?
The property is located in Matterhorn Village, Vail, Colorado, in the mountains, close to Vail Ski Resort and Beaver Creek Ski Area. It is ideal for outdoor activities such as skiing and snowboarding.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available seasonally.
What are the hotel's policies for guests staying with children?
Children are welcome at the property, and there is no charge for children staying for free. However, rollaway or extra beds are not available, and cribs are not provided.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or rollaway beds. Extra beds are not available, and advance request or confirmation is not applicable.
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Instant AI responses are based on hotel information
Check-in time starts at16:00Check-in time ends at22:00Check-out time ends at10:00
Check-in must be done by someone who is at least 21 years old.
Age Requirements
Minimum age to check in is 21 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Popular amenities
Parking
Hot tub/Jacuzzi
Swimming pool
Sauna
Non-smoking rooms
Safe-deposit box
Activities
Swimming pool
Golf course (nearby)
Hiking
Pool outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Services
Safe-deposit box
Designated smoking area
Self laundry
Concierge Services
Ski Storage
General
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Picnic area/Tables
Beach Sun Loungers
Internet
Free wi-fi