Days Inn by Wyndham Santa Monica

The staff was very friendly and helpful. It was clean and parking was reasonably priced. Overall a very good experience. The property is old and needs a bit of refreshing...new carpeting, for example.

The front desk staff are very friendly and accommodating. The hotel is centrally located to downtown Santa Monica and the beach, restaurants, shopping and several attractions. Parking is problematic in this area, so it was a benefit to have parking for a minimal fee (and city taxes). It was convenient to UCLA Medical Center, where my husband was receiving medical treatment. I felt safe and comfortable. There's no valet, bell service or room service. There is a refrigerator and microwave, which was a benefit reheating the meal we enjoyed the night we arrived. There is a Continental breakfast, but mostly muffins, packaged pastry and coffee. I don't recall if there was water or other beverages. Clean towels. Hairdryer. Ironing board and iron. The hotel was clean and quiet. Definite beach vibe, but it's more of a motel than hotel. The rate was in line with others in the area, but lacked certain basic things - such as drawer space. We were able to use the closet shelving and cart rack to place items normally placed inside drawers. There's a new law about no travel toiletries supplied, so there were shampoo and conditioner bottles in the shower, and bar soap on the sink and in the shower. In spite of these basics, it was a pleasant experience. The staff was enjoyable to talk to, and helpful when I needed directions outside of my memory of living in Los Angeles for 30 years. I'm not sure if we would stay there again, but don't let my standards color your decision to stay here.

The manager, Mitch is just the best!

A terrible experience for a purpose if greed

Booked through Hotels.com. I had to call a couple of times before I arrived and the staff was very polite and helpful. I always check my room at hotels before I bring my luggage up checking for smells and that TV works. All good. I needed a shower cap and extra coffee which they promptly provided. Plenty of soft thick towels and the water pressure was just fine in the bathroom. The bed and pillows were comfortable but I will say the sheets smelled heavily like disinfectant, imo. Otherwise, I still give my stay 5 stars!