Name: Staybridge Suites Carlsbad/San Diego by IHG
Address: 2735 Palomar Airport Road, Bressi Ranch, Carlsbad, California, United States of America, Carlsbad, San Diego County, US
Price range: US$161–US$359 per night
Rating: 8.85

What guests think

Across the reviews, Staybridge Suites Carlsbad/San Diego by IHG is praised by families for spacious suites with full kitchens, friendly staff, and a popular complimentary breakfast, plus convenient access to Legoland, beaches, and nearby shopping and dining.

Guests like the family oriented amenities such as courtyard games, a basketball court, free laundry, and weeknight socials with snacks and drinks. However, multiple reviews report housekeeping inconsistencies and pests (ants or cockroaches), along with worn furnishings, maintenance issues, and occasional noise from upstairs rooms. Some travelers also cite elevator outages and pool or hot tub not working properly or being cloudy. Expect roomy, value focused stays best suited to families, with some variability in maintenance and cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family oriented amenities include courtyard games, a basketball court, grills, free laundry, and shared outdoor spaces; parking is available but a few wished for more. Recurring issues include hot tub or pool not working or cloudy, and occasional elevator outages.

Related guest reviews

8

KEN

8 Sept 2024

·

Stayed 2 nights

PROS; the room were nice, clean and comfortable. CONS;... Elevator went down on day 1, and the Hotel's lobby air condition went down, but our room air conditioner still operated.

10

Jessica

26 Nov 2023

·

Stayed 3 nights

Liked size of room and kichenette. Unfortunately, hot tub jets were not working.

2

Audrey

7 Sept 2025

·

Stayed 2 nights

The hot tub was cold and the swimming pool unheated. They kept sayng they fixed it but they hadnt. I checked out and got a refund

10

Briana

20 Jun 2025

·

Stayed 5 nights

Complimentary laundry. Breakfast and light meals at night. Staff was super friendly!!! Definitely returning again!

10

Glendy

6 Jul 2024

·

Stayed 2 nights

Had a great time on our second visit to Stay bridge Suites. The room was great, had a view to the pool and everything worked. Staff were great and friendly. The only caveat was that only one of the two elevators was working. The manager’s social was a great touch.

8

Bonnie

15 Feb 2024

·

Stayed 2 nights

Would have given 5 stars but the one thing I was looking forward to was the hot tub and the one night I had to use it. It was COLD. Very disappointed. Informed the front desk and they said. Oh someone hit the emergency stop but if they knew that. Why didn’t they fix it. Breakfast was nice, everything was great other than the hot tub situation!!

10

Aaron A

5 Jul 2024

·

Stayed 1 night

Fair price for the stay and what the hotel has to offer, the breakfast it’s free and it’s really good, also it has pool, basketball court, gym and laundry.

10

Seth

26 Sept 2024

·

Stayed 2 nights

Wonderful experience! Continental breakfast was a huge surprise wonderful food! Our room was very nice modern and in great condition. As a family of five, hide a bed was comfortable and the kitchen Was well equipped, making our stay much more convenient! Monday through Wednesday hotel has social hour where they offer dinner and drinks! Courtyard had plenty of games for the kids like basketball, putting green, ninja stars, large connect 4. pool and hot tub were very nice!

4

Armenak

18 Apr 2025

·

Stayed 2 nights

Pool area was in construction but they still charged a resort fee.

8

Lisa

26 Jan 2025

·

Stayed 7 nights

Hot tub wasn’t working properly

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Cleanliness

Many guests found rooms clean, but reviews repeatedly mention pests (ants or cockroaches), musty odors, moldy grout, and missed details like hair or dust, indicating inconsistent housekeeping.

Related guest reviews

6

Jasmin

4 Aug 2025

·

Stayed 1 night

Comfortable and great service but no USB port, black mold all over shower tile grout. Overall average but for the price we paid, I really expected a more updated room with a much cleaner shower.

8

Linda

3 Jun 2024

·

Stayed 2 nights

The only complaint I have is the room smelled foul, and masked with deoderizer. Need fresh air, and deep clean. I’m assuming was the carpet. We bought disinfectant spray to help with the smell, but was still very potent and disturbing. There was also a shoe left behind from a previous guest, hidden under the window drapes. Which had me question the thoroughness of their cleaning. Shower corners were also visibly dirty/mold. Thank you.

4

David

4 Jan 2026

·

Stayed 5 nights

Room smelled sour and mildewy the whole time, nasty!

2

Huichan

3 Feb 2025

·

Stayed 1 night

I found the Cockroach twice during the night and they did promised me to give me the point instead of partial refund. But didn’t happened. Poor customer service I don’t want to going back this place again

2

steven

9 Aug 2024

·

Stayed 3 nights

our hotel room was full of ants everyday, we had a kitchen and didnt dare to leave anything outside. I would not come back , made the kids and wife uncomfortable

6

Melinda Ann

14 Jun 2024

·

Stayed 3 nights

The room smelled fresh and looked clean upon our arrival. Breakfast was great. They had evening socials during our 3-day stay which was really nice. Pool was newly treated and cleaned, however, the hot tub was green and murky. I found hair stuck (or more like knitted) into the pool towel, had to break the strand into pieces to get it off. Second day of our stay we found ants on the kitchen counter and bathroom. Reported it to the front desk, lady was nice and apologetic and said it’s that time of the year and they sent someone to check. Honestly, we’ve been to other hotels in the past at this time of the year, some even around the area and we’ve never had ant issues, even with food lying around. Third day we found ants in the closet, didn’t report it anymore, we just got rid of them. Luckily, we didn’t find any more after that. Overall, our stay was pleasant.

4

racchpal

14 Apr 2023

·

Stayed 3 nights

It was easy parking. In my room had some bugs and cockroaches.

4

Richard

3 Jan 2026

·

Stayed 2 nights

We found cockroaches in the room so we checked out early

6

Katie

8 Jun 2025

·

Stayed 4 nights

This was our second stay here. This time the rooms were not cleaned thoroughly. Lots of wear to fixtures and worn mattresses and sofa cushions. Toilet had issues, required a part replacement late at night. Worst part was the noise of the people above us 2/4 nights. So unbelievably loud. Only will stay second floor here in future if we come back. They really need a deep clean and some updates for the price.

6

Oleg

1 Mar 2025

·

Stayed 2 nights

Units are dated, furniture in the rooms is pretty beat up and could be replaced. Black mold growing on the shower grout. Won’t be coming back

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and family friendly with full kitchens and comfortable beds. Several note noise from above and dated or broken furnishings, limited TV features or no USB ports, and occasional AC or appliance issues.

Related guest reviews

10

Sarah

23 Oct 2025

·

Stayed 4 nights

No smart tv is surprising, stained lampshade. Room spotless but my allergies flared like crazy so ran pillows in (complimentary!) dryers. Maybe cuz pet friendly, but very clean.

8

Kim

22 Jan 2024

·

Stayed 1 night

Nice location, quiet, clean and the staff is nice. Luca checked us (me and my 2.5yo twins) in with a smile. He was very helpful and I certainly appreciated it! The room was nice and clean enough although there was hair on the carpet. The beds were nicely made and looked inviting. I so loved having a kitchenette with small children - such a plus! Just a couple things I didn’t like: the HVAC unit is LOUD and the smoke detectors (mostly the one in the bedroom) have 2 small lights on either side that actually flash continuously. SMH! It was so hard to sleep. I called the front desk around 8:45pm and they called engineering to inquire. Unfortunately, the front desk associate did not follow up with me so I had to call back to do so. Yes, that’s how they operate. :-(( I had some noisy upstairs neighbors but when I reported it to the FD around 12:30pm, it was taken care of. :-) The breakfast buffet is decent. :-) Check-out was simple and the young associates were friendly and even kept a watchful eye on the twins while I took 5mins to move the car closer in the rain to load. Will is stay here again - of course!

10

Mayra

29 Dec 2025

·

Stayed 2 nights

Our 1 bedroom suite was spacious and comfortable. The amenities (pool, basketball court, yard games) are great for a family. Breakfast is served daily and is what you would expect from a continental breakfast. Overall, would recommend and stay again.

10

Joe

3 Apr 2023

·

Stayed 2 nights

Could have used usb and usb-c jacks in the room otherwise great stay!

10

Amy

13 Apr 2024

·

Stayed 4 nights

Great room; spacious, convenient to elevator, quiet, and clean. The ice maker didn’t work, which was unfortunate since we couldn’t get ice elsewhere. The choice of channels on the tv was very limited. Most channels came up as unavailable. Good breakfast with hot and cold choices, including waffles and yogurt.

10

Suneel

24 Apr 2025

·

Stayed 3 nights

Enjoyed 3 day stay with family, easy safe parking, nice and friendly check in. Comfortable beds - stayed in 2 bedroom suite with kitchen. Service was great, extra linen requests were delivered within minutes. Good breakfast. Spent a day at Legoland which is10 minutes away and another day at San Diego Zoo about 30 minutes away. Overall loved this place. Thank you and Kudos to all staff,

8

Frank G.

22 Jun 2024

·

Stayed 4 nights

The stay was great, we loved our room. It was nice to have a kitchen and the bed was comfortable. It would have been nice if we had a bathtub since we were on vacation with our grandchildren. Staff was great and friendly. Our only thing we were not happy about was the noise from the room above us. There was no common courtesy.

6

Katie

8 Jun 2025

·

Stayed 4 nights

This was our second stay here. This time the rooms were not cleaned thoroughly. Lots of wear to fixtures and worn mattresses and sofa cushions. Toilet had issues, required a part replacement late at night. Worst part was the noise of the people above us 2/4 nights. So unbelievably loud. Only will stay second floor here in future if we come back. They really need a deep clean and some updates for the price.

10

Carmen

7 Aug 2025

·

Stayed 3 nights

Perfect accommodations for family. Kitchen appropriately equipped with full fridge. No issues with noise of any kind and room and property kept nice and clean. Would definitely stay here again.

2

ben

9 Sept 2024

·

Stayed 1 night

The AC would not go below 80 It was hot and stuffy . Hotel was full so they couldn’t move us to a different room . Brought in a fan but no one slept well . Miserably hot .

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Service

Staff are widely described as friendly, welcoming, and responsive; many mention quick help, upgrades, and efficient check in. A smaller number report lapses like delayed room readiness, inconsistent follow up or attitude, and occasional miscommunication.

Related guest reviews

8

Nathan

10 Apr 2025

·

Stayed 6 nights

The room was terrific, except the drawers in one of the rooms had to be sitting just right or they would just slide open. And not gradually either. Check-in wasn’t great. I had called in advance to see if I could check in early. They said they’d try to get the room done quickly. We ended up only being about an hour before normal check in and the room wasn’t ready. So we went and grabbed some things from Walmart which took us until after 4pm, which was check in time. So we headed back and still had to wait for another hour for our room to be ready. The staff was super friendly about it though so it was easy to not make it a big deal.

2

Huichan

3 Feb 2025

·

Stayed 1 night

I found the Cockroach twice during the night and they did promised me to give me the point instead of partial refund. But didn’t happened. Poor customer service I don’t want to going back this place again

10

Joanna

22 Sept 2024

·

Stayed 1 night

Amazing. Geoffrey and Christian were great and upgraded my suite since it was my bachelorette party weekend! Definitely recommend this place!

10

GUADALUPE

18 Jun 2024

·

Stayed 3 nights

Stephanie at the front desk was amazing! Very friendly and attentive. She provided so much information we were not aware of. Stephanie made our visit so family friendly, it’s amazing to know she’s been to our home town Tucson, Arizona. Hopefully in October when we come back to California we meet her again and bring her back some Sonoran Hotdogs. Stephanie thank you for being so welcoming! People like her are assets to a company and make the stay more enjoyable, feeling confident to ask her questions without feeling embarrassed to ask. Thank you!

2

Kathy

8 Aug 2023

·

Stayed 4 nights

Noisy guests stomping all night. Spoke to hotel front manager, Todd. He could have been more professional and tactful in addressing our concerns. It was my first and last time with IHG Hotels Staybridge Suites, that's for sure.

6

Andrian

30 Sept 2024

·

Stayed 2 nights

Safety issue. Due to miss communication between staff, our safety became an issue.

6

Britni

8 Jan 2023

·

Stayed 1 night

The hotel was a little hard to find. Once found the check in process was quick. The young lady at the front desk was not the friendliest when I asked if I could pay a cash deposit. We were basically just here to sleep. In the morning when I called down to the front desk to ask for a late check out I was met with another rude employee who denied my request because of “a lot of departures”. She was not at all concerned with the amount of travel we had just done and the amount of traveling we were going to be continuing to do. It was a pretty nice place but the customer service definitely was not on point. I probably will not be staying here again.

10

Suneel

24 Apr 2025

·

Stayed 3 nights

Enjoyed 3 day stay with family, easy safe parking, nice and friendly check in. Comfortable beds - stayed in 2 bedroom suite with kitchen. Service was great, extra linen requests were delivered within minutes. Good breakfast. Spent a day at Legoland which is10 minutes away and another day at San Diego Zoo about 30 minutes away. Overall loved this place. Thank you and Kudos to all staff,

10

DONITA

28 Apr 2023

·

Stayed 3 nights

We’ve often experienced great customer service during our travels but Staybridge at Carlsbad, CA was the best ever. Every staff member was friendly, courteous, and eager to make our stay pleasant.

8

Rebecca

2 Jan 2026

·

Stayed 5 nights

The breakfast menu was good, but would love to see more dairy-free options. The fruit was very fresh and the staff was great about refilling empty trays. The front desk staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Location

Convenient for Legoland, beaches, outlets, and nearby shopping and restaurants; many note a safe, quiet area near the small airport. A few found the entrance hard to find.

Related guest reviews

10

dalia

16 Oct 2024

·

Stayed 1 night

I always stay here when in San Diego. Close to Legoland and beach. Property is kept up well. I like most Staybridge Suites

10

Irene

9 Dec 2023

·

Stayed 2 nights

Very clean property, plenty of parking. Close to the outlets and Legoland. Breakfast was great. Friendly staff and helpful when we realized we forgot a charger in the room after check out.

10

Lori

23 Apr 2025

·

Stayed 2 nights

It was overall really great. Safe area near the small airport and not far from everywhere at all. Our room was really nice but neighbors were loud and our kitchen wasn’t fully a kitchen without an oven so a bit misleading but it was still a great place

10

Colleen M

20 Apr 2025

·

Stayed 2 nights

Stellar staff! So attentive & seemed happy to be doing what they are doing! Love the neighborhood & only a few miles to the beach!

10

Tania

1 Oct 2023

·

Stayed 1 night

Easy check in. My kids loved the heated pool and the basketball court. Room was spacious. Lots of parking close to stores and food options. Close to Legoland.

10

Eva

7 Apr 2024

·

Stayed 1 night

Convenient location! Close to restaurants and Grocery stores. 6 minutes away from LegoLand.

10

Xiaofang

20 Oct 2024

·

Stayed 1 night

Good location to LEGOLAND. Nice room size for my family.

8

Annette

21 Apr 2025

·

Stayed 7 nights

Close to Legoland, Carlsbad flower farm and ocean.

10

Albert

13 Dec 2024

·

Stayed 2 nights

We LOVED this hotel. Its our new spot .. the breakfast was great, the suite was spacious and we LOVED the heated pool in the winter!! The only thing is we had a hard time finding it and we pulled into the wrong hotel and didn't realize there was another hotel in the back

10

Michael

23 Mar 2025

·

Stayed 1 night

Clean and convenient to shopping and restaurants

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Dining

Breakfast is widely praised for variety and hot options; many also appreciate the weeknight socials with drinks and snacks. Some mention later weekend start times, tight seating, or occasional shortages or cleanliness lapses.

Related guest reviews

10

steve

23 Oct 2023

·

Stayed 2 nights

Close to restaurants, shops. Clean, good breakfast. Nice happy hour snacks with beer/wine.

10

Kristin

21 Aug 2025

·

Stayed 4 nights

Overall, we had a very good stay. The people above us sounded like they were having a stomp contest, but after we asked the front desk to ask them to quiet down, it stopped. Another thing I would suggest is to clean the tile around the inside of the pool. It had a lot of scum which makes the pool look dirty. Other than that, everything was great. The complimentary breakfast was tasty and they even had a couple nights during the week where they offered wine, beer and tacos/salad.

10

Pedro

6 Nov 2024

·

Stayed 1 night

The free continental breakfast was extraordinary compared to most places.

10

Eliezer

2 May 2024

·

Stayed 1 night

They ran out of sausage and bacon at breakfast!

8

Debra

12 Jun 2024

·

Stayed 3 nights

The negative was the breakfast area. Tables were dirty and not wiped off after a presin left the table.

10

Seth

26 Sept 2024

·

Stayed 2 nights

Wonderful experience! Continental breakfast was a huge surprise wonderful food! Our room was very nice modern and in great condition. As a family of five, hide a bed was comfortable and the kitchen Was well equipped, making our stay much more convenient! Monday through Wednesday hotel has social hour where they offer dinner and drinks! Courtyard had plenty of games for the kids like basketball, putting green, ninja stars, large connect 4. pool and hot tub were very nice!

8

edwin

29 May 2025

·

Stayed 2 nights

Overall I would give the hotel a 8.5. The only complaint that I have is that it was hard to sleep with all the noise from the guests above and the hallway. Hair on food during breakfast. Staff and service is very wonderful.

10

Sara

18 May 2025

·

Stayed 4 nights

We always love to stay with the IHG properties. The people are friendly, you have a clean room, and breakfast is a great variety in the morning. The only downfall for my family this time around was that breakfast was later on the weekends. We had to leave early and that was a miscalculation on us, not on the hotel in anyway. Not only will we continue to stay at IHG as a top choice but we will continue to recommend it moving forward.

10

Velinda

17 May 2024

·

Stayed 2 nights

Large variety at breakfast & nice social hour Mon, Tue, Wed. Great courtyard for eating outside. Comfy bed and couch in room is appreciated. Love the kitchen...our second stay.

8

Yi

28 Aug 2025

·

Stayed 1 night

The property is nice. But weekend breakfast starts at 7:30 am. And we have to send our kid to test before 7:00. We booked the hotel because the website said breakfast start at 6:30 daily. And our kid wants to have nice breakfast before his big test. He is quite disappointed. Please specify the time correctly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$155
February	US$186
March	US$195
April	US$182
May	US$186
June	US$257
July	US$322
August	US$264
September	US$181
October	US$198
November	US$172
December	US$147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $223	2 $208	3 $231
4 $161	5 $184	6 $193	7 $192	8 $192	9 $359	10 $358
11 $212	12 $200	13 $200	14 $200	15 $200	16 $208	17 $212
18 $165	19 $200	20 $200	21 $216	22 $216	23 $236	24 $252
25 $177	26 $200	27 $201	28 $184	29 $184	30 $177	31 $178

Staybridge Suites Carlsbad/San Diego by IHG

Prices for Staybridge Suites Carlsbad/San Diego by IHG

Monthly average prices

About this property

Location

Room options

Room Type Assigned At Check-In (Studio) Cstn

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Suite, 2 Bedrooms, Kitchen (Communications)

Suite, 1 Bedroom, 2 Queens O2on

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility, Accessible Tub)

Suite, 1 Bedroom, Roll-In Shower, Kitchen (Mobility, Roll-In Shower)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility, Accessible Tub)

Suite, 1 Bedroom, King Bed O1kn

Suite, 2 Bedrooms, Mobilityity Accessible, Kitchen (Communications, Mobility, Roll-In Shower)

Studio Suite, 1 King Bed, Roll-In Shower, Kitchen (Mobility, Roll-In Shower)

Studio Suite, 1 King Bed, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Guest reviews of Staybridge Suites Carlsbad/San Diego by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Carlsbad/San Diego by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $176	19
20 $161	21 $161	22	23	24	25 $247	26 $247
27 $222	28 $223	29 $223	30 $223