What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of MXN 700 per vehicle. Guests must contact the property with arrival details before travel to arrange the transfer.

Where is the property located in relation to key landmarks?

The property is located in Zona Centro, Guanajuato, just steps from Union Garden and a 6-minute walk from Alley of the Kiss. It is approximately 0.1 km from several attractions, including the Temple of the Company of Jesus and the Basilica of Our Lady of Guanajuato.

What are the policies for guests staying with children?

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.

Hotel Luna

What guests think

Across recent reviews of Hotel Luna, travelers consistently praise the unbeatable central location on the main square and the friendly, helpful staff, while noting trade‑offs like late‑night noise and firm beds that affect sleep quality.

Many guests enjoy the historic charm, clean rooms, and tasty included breakfasts. Several mention small or windowless rooms, limited TV channels or streaming only, and occasional maintenance issues like weak water pressure or drainage. Parking is off site with guidance from staff, and stair access can be challenging. Expect a charming stay ideal for travelers who prioritize walkability and atmosphere over quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site parking; guests use nearby lots with hotel guidance. Many note numerous stairs around the property.

Related guest reviews

10

Carlos

Feb 21, 2022

·

Stayed 2 nights

Excelente viaje en el corazón de la ciudad El detalle fue el estacionamiento pero hay opciones por las complicidades de la ciudad en general

8

Francisco

Jun 12, 2024

·

Stayed 3 nights

Location and great AC.

8

Dennis

Feb 23, 2025

·

Stayed 2 nights

They need to figure out something for the parking.

10

Linda

Dec 8, 2024

·

Stayed 1 night

Right in the heart of everything. Easy walking distance to most everything. Clean and quiet. Only issue not enough outlets to plug in electronics.( But its Mexico) I would stay here again. Absolutely beautiful property.

2

Robert velazquez

Jul 14, 2023

·

Stayed 7 nights

There were no parking spaces within 6 blocks. The mattress was extremely hard. Loud noises from outside.

10

JORGE ALEJANDRO

Jun 18, 2024

·

Stayed 2 nights

Excelente atención del personal del hotel, recepción, bell boy, meseros. Agradable hotel, muy céntrico, aunque no tiene estacionamiento muy buen apoyo para la pensión en un lugar cercano al cual te puedes trasladar fácilmente.

10

Carlos

Aug 8, 2023

·

todos y cada una de las personas que nos atendieron desde la guía para ubicar pensión para auto , vía telefónica, presencial al recibirnos, asignar habitación, estancia y entrega . Simplemente 10 de 10. Excelente servicio . Felicidades al Sr Luis Ulloa y sus colaboradores. Visítenlo.

10

Gabriel

Sep 1, 2023

·

Stayed 2 nights

no parking

10

Barth

Oct 21, 2024

·

Stayed 3 nights

The only problem too many stairs

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews regularly describe clean rooms and well-kept spaces. A few note worn towels or lapses in detailed cleaning.

Related guest reviews

10

Yudith

Oct 13, 2025

·

Stayed 4 nights

Clean room, great staff , delicious breakfast!

10

Esther sarabia

Oct 24, 2025

·

Stayed 4 nights

Me encantó buen servicio y trato más que nada limpio gracias

2

Misael

Sep 18, 2023

·

Stayed 2 nights

No reserves aquí, tendrás un dolor de cabeza, nos trataron muy mal incluso antes de llegar al hotel, en general nos sentimos muy incómodos, el lugar está muy sucio y no tienen limpieza, lo único bueno es que está bien ubicado, eso es lo único bueno, no reserves aquí, el peor hospedaje que puedes encontrar en Guanajuato, nos tuvimos que cambiar de hotel.

10

Iris

Sep 17, 2024

·

Stayed 3 nights

Friendly staff, clean.

6

Rogelio

Jun 30, 2025

·

Stayed 2 nights

The room and bathroom were clean. The decor was unique. The bed was a little too hard. There is no cable tv. The water pressure was not good. We stayed 2 nights and both nights at 3:00am we heard loud talking which woke us up. We had the room by the stairs. Anyway the 2nd night I looked out and it was I believe staff from hotel. It was very noisy being right by stairs- we heard everyone in the lobby and we even heard it when the phone rang at the front desk. Good location if you want to be right on the main square. Next time we’ll opt for a hotel not on the main square.

10

YOLANDA

May 26, 2024

·

Stayed 1 night

Muy limpio, muy cómodo , justo en el jardín union, excelente! Regresaría nuevamente!

10

Ariana

Jul 17, 2024

·

Stayed 4 nights

The rooms were nice. But they could be cleaned a little better

10

MAYTE YARERI MAGAÑA

Apr 18, 2022

·

Stayed 2 nights

bonito, limpio y excelente servicio.

10

Rosa Imelda

May 10, 2025

·

Stayed 2 nights

Muy buenas condiciones, limpieza y tranquilidad Las atenciones muy bien,

10

Alicia

Jul 23, 2023

·

Stayed 3 nights

I like it it was clean walkable to anything safe impressed beautiful

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AI-generated summary based on recent guest reviews

Rooms

Historic, characterful rooms vary widely; many facing the plaza can be noisy late, and beds are often firm. Some are small or windowless, and several mention streaming-only TV plus occasional minor maintenance issues.

Related guest reviews

8

ABEL

Nov 16, 2023

·

Stayed 4 nights

Location is excellent but standard rooms are disappointing. The room I was given on my arrival was on the ground level (I requested a room in a higher level), and I was surprised that there was no window in the room. Next day, I was moved to a higher-floor room (the one that originally assigned to me but because of a water problem was not available at my arrival). This room was smaller than the first one and it had a small window that opened to the hall (interior) of the hotel. The iron did not work well as it heavily leaked water. I was told that because of the location, the television only works with Netflix, YouTube and other local wi-fi applications. Breaksfast service and quality was excellent but be sure to leave a tip in cash so that the waiter treats you well the next day.

8

Esteban

Jul 18, 2022

·

Stayed 2 nights

It was good. The only thing was the the junior suite is pretty small and is smaller than it looks in the pictures

8

Hector

Jul 3, 2025

·

Stayed 5 nights

Perfect location near the main plaza. beds are not too comfortable.

8

Kathi

Nov 6, 2024

·

Stayed 2 nights

Rooms are smal but quaint. Beds are hard. Helpful staff.

8

Genevieve

Nov 4, 2024

·

Stayed 2 nights

Great hotel, excellent staff. Luis was the best! It’s just very very very loud from the music in the plaza. If you have a balcony, bring good earplugs. Also, comes with breakfast, you can choose anything from the menu :)

8

Benjamin

Jan 22, 2024

·

Stayed 1 night

Positive: Beautiful building, well remodeled, great breakfast, nice staff. Negative: Very loud from both street noise and noise inside the hotel itself. I guess it is difficult to insulate the rooms from noise while keeping the interior close to original.

6

Diana

Apr 12, 2025

·

Stayed 1 night

No tiene cable, la rele estaba estrellada

4

SHIN

Aug 11, 2022

·

Stayed 1 night

ジュニアスイートランクにしては部屋が狭い。また、冷蔵庫が無いのが残念。部屋は清潔でした。

6

Rogelio

Jun 30, 2025

·

Stayed 2 nights

The room and bathroom were clean. The decor was unique. The bed was a little too hard. There is no cable tv. The water pressure was not good. We stayed 2 nights and both nights at 3:00am we heard loud talking which woke us up. We had the room by the stairs. Anyway the 2nd night I looked out and it was I believe staff from hotel. It was very noisy being right by stairs- we heard everyone in the lobby and we even heard it when the phone rang at the front desk. Good location if you want to be right on the main square. Next time we’ll opt for a hotel not on the main square.

8

kathy

Jan 27, 2025

·

Stayed 1 night

Lovely room but be prepared for noise until 11 pm as this hotel is on the jardin, the main square of town. Restaurant attached to hotel was excellent and reasonable given the prime location. Everyone we dealt with was helpful and cheerful. We had a delicious full breakfast included which was made to order.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful, with staff offering guidance and tips. A few guests reported rude or inconsistent restaurant/front-desk interactions or late-night staff noise.

Related guest reviews

6

Josue

Oct 29, 2024

·

Stayed 4 nights

Todo muy bien las personas de recepcion excelente, pero en el restaurante unos meseros mal servicio y todavia exigen propina, si les das poca sin que lo merescan por su mal servicio todavia se enojan

10

Alejandro

Mar 25, 2025

·

Stayed 3 nights

The view from my room was amazing. The hotel is in the perfect spot, everything is within walking distance. The staff was super helpful. Definitely recommend this hotel.

10

Elizabeth Arath

Jun 29, 2025

·

Stayed 1 night

Muy amables, buena atención

10

Yudith

Oct 13, 2025

·

Stayed 4 nights

Clean room, great staff , delicious breakfast!

10

Lourdes

Jul 3, 2024

·

Stayed 4 nights

“The staff was very friendly, and Manager Luis gave us really good tips and told us how to get around the city.”

10

Violet

Jul 25, 2025

·

Stayed 2 nights

Great location great staff and good food.

10

Baola

Apr 23, 2024

·

Stayed 5 nights

This hotel is located in Guanajuato downtown, the staff is very friendly and helpful.

10

Carlos

Aug 8, 2023

·

todos y cada una de las personas que nos atendieron desde la guía para ubicar pensión para auto , vía telefónica, presencial al recibirnos, asignar habitación, estancia y entrega . Simplemente 10 de 10. Excelente servicio . Felicidades al Sr Luis Ulloa y sus colaboradores. Visítenlo.

10

Pedro Cesar

Feb 8, 2022

·

Stayed 2 nights

Excelente servicio y atención en el hotel. Nuestra estancia fue muy agradable. El hotel mejor ubicado para tomar todo a pie, muy cerca de los mejores puntos turísticos. El tour recomendado del hotel es el de mejor calidad y calidez, muy recomendable. Las instalaciones son rústicas el hotel es hermoso y muy bien decorado. Pueden mejorar las chapas de las puertas solamente para brindar mayor sensación de seguridad pero era suficiente.

4

Elia

Jan 31, 2024

·

Stayed 2 nights

It was awkward, the front desk manager was very rude. The service is deficient.

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AI-generated summary based on recent guest reviews

Location

Outstanding, walkable location right on the main plaza/Jardín, close to sights, dining, and attractions; many felt safe. Great for exploring on foot.

Related guest reviews

10

Omar

Feb 10, 2025

·

Stayed 1 night

Location is great.

10

Alejandro

Mar 25, 2025

·

Stayed 3 nights

The view from my room was amazing. The hotel is in the perfect spot, everything is within walking distance. The staff was super helpful. Definitely recommend this hotel.

10

Rosario Ivette

Aug 2, 2025

·

Stayed 5 nights

Perfect location.

10

Hanxiang

Dec 30, 2024

·

Stayed 2 nights

Great location.

10

GILBERTO VALENCIA

Aug 12, 2025

·

Stayed 3 nights

Al pie del jardín de la unión, se nota bien mantenido

10

MARIA

Mar 26, 2025

·

Stayed 3 nights

El hotel está muy centrico

10

Andres

Oct 15, 2024

·

Stayed 2 nights

Great location and felt safe here.

10

Lilly

Jun 10, 2024

·

Stayed 3 nights

The hotel is in the middle of town. Loved the property.

10

Luis

Feb 15, 2022

·

Stayed 3 nights

Highly recommended. The hotel is at a great location.

10

Hector

Oct 30, 2025

·

Stayed 2 nights

Great location to stay close to everything

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as tasty and often included, and the on-site restaurant earns praise. Some note a limited breakfast menu or uneven restaurant service.

Related guest reviews

6

Josue

Oct 29, 2024

·

Stayed 4 nights

Todo muy bien las personas de recepcion excelente, pero en el restaurante unos meseros mal servicio y todavia exigen propina, si les das poca sin que lo merescan por su mal servicio todavia se enojan

10

Fernando

Jan 21, 2025

·

Stayed 2 nights

En el lugar perfecto, muy buen desayuno, excelente atención! Gracias

10

Yudith

Oct 13, 2025

·

Stayed 4 nights

Clean room, great staff , delicious breakfast!

8

Rene

Nov 8, 2025

·

Stayed 1 night

El menú muy limitado en el desayuno. Buen sabor, buen servicio, pero limitado. La habitación muy limpia, pero, el colchón muy incómodo. Bastante bien decorado. Excelente ubicación.

6

Gregory

Nov 17, 2023

·

Stayed 1 night

When we arrived to the hotel, they gave us a stuffy room without a window and very old bedding, the front desk guy said this is what you get for being cheap and Booking on Expedia. I don’t book with a Expedia to save money we do it for the convenience. We have been to Guanajuato over a dozen times and stayed at very nice Hotels that were half the price but I tried to surprise my wife with a room on the plaza she likes big mistake.The hotel does have a very nice restaurant and the food is very good. The only thing you should book at hotel Luna is a reservation for there restaurant.

10

socorro

Mar 30, 2023

·

Stayed 1 night

Agradable estancia, rico desayuno.

10

Andrew

Oct 23, 2024

·

Stayed 1 night

Great hotel, decorated in a beautiful old world charm. Nice large, clean rooms with good bathrooms. Potentially loud if the street parties go late, maybe I would avoid on holiday weekends, but no caveats otherwise. Great included breakfast.

10

Anna Margarett

Jul 13, 2025

·

Stayed 2 nights

This is our second time at Hotel Luna! Loved that we had an opportunity to stay here with our children this time! It is very close to everything, so royal, and the food during breakfast is nothing short of scrumptious!

10

brenda

Oct 12, 2025

·

Stayed 3 nights

Breakfast very good

8

kathy

Jan 27, 2025

·

Stayed 1 night

Lovely room but be prepared for noise until 11 pm as this hotel is on the jardin, the main square of town. Restaurant attached to hotel was excellent and reasonable given the prime location. Everyone we dealt with was helpful and cheerful. We had a delicious full breakfast included which was made to order.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $162	19 $121	20 $121	21 $121	22 $122	23 $170	24 $121
25 $121	26 $130	27 $129	28 $130	29 $130	30 $243	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $283	2	3 $186	4 $186	5 $186	6 $130	7 $129
8 $130	9 $130	10 $130	11 $129	12 $129	13 $130	14
15 $130	16 $130	17 $129	18 $130	19 $130	20 $130	21 $130
22 $130	23 $130	24 $130	25 $130	26 $130	27 $130	28 $130
29 $130	30 $130

Hotel Luna

About this property

Location

Room options

Standard Quadruple Room, 2 Double Beds

Standard Double Room, 1 Double Bed

Luxury Suite, 2 Queen Beds

Guest reviews of Hotel Luna

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Luna

Prices for upcoming dates