Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of USD 45, also subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests can inquire about specific room accessibility features.

Where is the property located in relation to key landmarks?

The property is located in Greenville's regional park, within a 5-minute drive of Haywood Mall and Bob Jones University. It is 2.4 miles from the Greenville Convention Center and 4 miles from the Greenville Zoo.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from May to September. Pool access is from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds and cribs is not provided.

Comfort Inn Greenville - Haywood Mall

Average nightly price at Comfort Inn Greenville - Haywood Mall by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$84
March	US$89
April	US$78
May	US$97
June	US$112
July	US$91
August	US$87
September	US$90
October	US$95
November	US$93
December	US$85

What guests think

At Comfort Inn Greenville - Haywood Mall, travelers frequently praise the convenient location by Haywood Mall and restaurants, solid value, and generally clean rooms, while noting mixed service and housekeeping consistency across stays.

Breakfast is often considered good, but several reviews mention a rule against taking food to rooms and uneven quality. Many describe small, sometimes dated rooms with thin walls and recurring AC noise or cooling issues. Ongoing renovations and occasional closures of the small outdoor pool appear in multiple stays. Expect a budget-friendly, convenient stay with trade-offs in consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Common areas are undergoing renovation, and guests note an outdoor pool that is small and occasionally closed. Fitness options are basic with some equipment issues, and there are sporadic elevator outages.

Related guest reviews

6

Cheryl

1 Sept 2025

·

Stayed 2 nights

It was decent I guess. It just didn’t meet my expectations. The pool was itty bitty. The room was the smallest hotel room I have ever seen. The phone doesn’t call the front desk or housekeeping. I actually had to call the outside number to reach the clerk. The hot breakfast was the saving grace. The secret to a good waffle though is to stop it with about 30 seconds left otherwise it’s crispy. If I have a need to stay at a hotel In Greenville again. It won’t be at this location. I’m glad I booked early for a good rate.

6

Jill

6 Mar 2024

·

Stayed 1 night

Hotel under renavation. Poor condition

4

Alan

10 Mar 2024

·

They make you pay $100.00 up front deposit that you don't get back for 3 to 5 days. The property is under construction. No wall paper in the hallways.

6

Kevin

27 Feb 2024

·

Stayed 2 nights

Currently undergoing remodeling and construction so lots of rough looking hallways and carpets. Staff is nice and the room was clean and fine. Just expect work areas

4

Zsolt

15 Feb 2024

·

Stayed 3 nights

Things are dirty, hallways and such ....gym bike is broken. Gym is not good. Rooms are ok.

8

Norman

20 Oct 2024

·

Stayed 2 nights

Decent hotel undergoing renovations. Price is good so value is great. Location is excellent

8

Mark

17 Mar 2024

·

Stayed 1 night

Property under remodel

8

Shawn

22 Apr 2023

·

Stayed 2 nights

Pool wasn’t open even though it was in the 80s and my window only had a sheer curtain which did nothing to block out the spotlight in the parking lot. Otherwise, everything was wonderful. Good breakfast.

2

Ngina

17 Mar 2024

·

Stayed 1 night

When entering the hotel it was a side panel was removed. Looked like it was a whole in the wall. Then when we arrived on the third floor no paint on the walls all plastering on the walls. A very eye sore. The lady at the front desk didn’t say anything about the condition of the establishment at all. It was a terrible experience.

8

Edward

7 Sept 2025

·

Stayed 1 night

No hot tub and the pool was closed.

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Cleanliness

Cleanliness feedback is mixed: many rooms are reported very clean, but recurring reports cite hair and dust, smoke/weed odors, roaches, and mold in some bathrooms or AC units.

Related guest reviews

8

Ruby

11 Oct 2025

·

Stayed 1 night

Bathroom showers not so good. Space between mirror to sink had a lot of dust hair and grossness. We had 4th floor and tyere were some kind of motor runningvall night and day. Weird. Aggravating. Couldn't go in restroom unless this loud roar fan was running.

6

Monica

5 Oct 2025

·

Stayed 1 night

Room can be cleaned better floors was dirty in the room also hallways found someone else hair in the bedding. This is across from the mall and has lots of restaurants around it.

6

Nawara

6 Sept 2025

·

Stayed 2 nights

i saw a big roach crawling on ceiling. other than that, it was good.

10

Shelly

28 Dec 2025

·

Stayed 1 night

My room was extremely clean and everyone was very nice

4

Brandi

7 Mar 2023

·

Stayed 3 nights

The lobby is very updated. The rooms however are randomly updated. Our AC had black mold that my elderly aunt didn’t see until I got there, she had been in the room for two nights by that point. The option was to change rooms. The other room had black mold on the air conditioner as well. My uncle’s room was cleaner and more updated than ours. Very disappointed in management “response” to the situation.

6

Julie

31 Jul 2025

·

Stayed 2 nights

The bathroom had hair all over it!! We asked for more towels and rags but never got them. We were told we had to ask a different cleaning service? Also, it said pet free it was not!Then we realized our AC unit was full of mold! Our noses have bled and been on fire since we left. I told the front desk they said oh ok we will tell maintenance! Also, there was a hole in the ceiling. So I called back left a message for a manager to call me and it's been 2 days and no call.

8

bria

2 Jan 2026

·

Stayed 4 nights

The hotel is clean. Upon arrival I was a bit skeptical but house keeping came by the room everyday.

10

Dennis

6 Oct 2025

·

Stayed 1 night

The rooms are very clean and the free breakfast is better than most restaurants.

6

Crystal

11 Apr 2025

·

Stayed 1 night

Room smelled of old smoke. Facility old but clean and the staff was friendly.

4

Muzzafar

20 Mar 2024

·

Stayed 1 night

One of the worst hotel I had ever stayed. Non smoking room was full of smoking smell and was’t able to sleep. Breakfast was gross. Very bad hotel to stay

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Rooms

Rooms tend to be small and somewhat dated, with noise from hallways or adjacent rooms and light leakage. Several reviews mention loud or weak AC and comfort issues like hard mattresses and small pillows.

Related guest reviews

4

Timothy

8 Nov 2024

·

Stayed 2 nights

The property is clearly an older location with a relatively recent renovation. Rooms were very small and barely adequate. Bathroom fit and finish was barely ok. It wasn't dirty, but also not spotless. It was not the worst by any means, however there was room for improvement.

6

Cheryl

1 Sept 2025

·

Stayed 2 nights

It was decent I guess. It just didn’t meet my expectations. The pool was itty bitty. The room was the smallest hotel room I have ever seen. The phone doesn’t call the front desk or housekeeping. I actually had to call the outside number to reach the clerk. The hot breakfast was the saving grace. The secret to a good waffle though is to stop it with about 30 seconds left otherwise it’s crispy. If I have a need to stay at a hotel In Greenville again. It won’t be at this location. I’m glad I booked early for a good rate.

10

Bradley

16 Aug 2023

·

Stayed 1 night

The hotel has seen better days... my room was positioned 10 feet from the elevator and all night I ciuld hear the bell ding and people chatting loudly. The rooms were very old with very worn furniture and a desk chair that the padding had worn to the point where I was sitting on metal bars.

8

Tracy

12 Jul 2024

·

Stayed 3 nights

Nice rooms. The major complaint was the AC didn't keep the room cool enough. The first room we had the AC unit quit, they transferred us to another room. The AC in that room wasn't that much colder. I was given the choice of checking out early or moving to another room. We just tolerated the AC in the room we was in.

4

Jessica

4 Oct 2025

·

Stayed 1 night

The bed was extremely uncomfortable, hard spring matress that squeaked when we moved and had the tiniest pillows! Wound up waking up at 530am because my back hurt so bad I couldn't lay in the bed anymore. The room was outdated, the alarm clock was broken and making a static noise in my ear (had to unplug it from behind the bed to get it to stop), there werent enough outlets (we had to unplug lamps on the other side of the room to charge our phones). Lastly, we like to leave the bathroom light on with the door cracked for just a little light. Unfortunately, the vent fan and light were on the same switch, so we had to listen to the vent all night.

4

Carolyn

11 May 2025

·

Stayed 3 nights

Tiny room with no carpet. Beds hugged the walls. No room to move around.

2

Angela

27 Jul 2025

·

Stayed 1 night

Worst hotel we have stayed at in a long time. The staff was unpleasant and borderline rude. The walls are paper thin and we had a screaming toddler, coughing man and their loud TV keeping us up until after midnight. The breakfast was disgusting. The room wasn’t very clean.

6

Lynda

4 Aug 2025

·

Stayed 1 night

Clean and good value but the room was small and the air conditioner was very load.

8

Nikki

4 May 2024

·

Stayed 1 night

This is a zero frills hotel, but I feel like I got what I paid for. It was decent, safe, and cheap. The rooms are cramped and the bathroom is tiny. The bed pillows were the size of throw pillows! The air conditioning was not cold even at the lowest setting. The breakfast area was crowded and not laid out well. My son liked the fresh waffles. Everything else was just ok. The parking lot was super well lit and made the room too bright even with the blackout curtain because it wasn’t flush against the wall. But again, I think we got what we paid for. It wasn’t bad for one night.

6

Jeff

2 Jun 2025

·

Stayed 1 night

Hotel was fine Just didn't like being on the first floor with no curtains to fully close. I felt like people could see into the room. Plus the light entering the room

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Service

Service varies from friendly, helpful staff to reports of rudeness, slow responses, and privacy concerns (housekeeping entering despite Do Not Disturb). Deposit and a $3/day fee policy also frustrate some guests.

Related guest reviews

2

Colette

5 Jan 2026

·

Stayed 1 night

They like to enter your room immediately when they knock for house keeping, no sense of privacy. Clean your room every 3 days to keep the bed bugs down. Employees harassed us for payment before checkout. Had no power Christmas Eve and had to use my phone for a light, no one offered me anything and made my mother in law climb 3 floors to get to her room after cancer treatment. When I complained about power outage and not having the basic essentials I paid for like hot water, heat, lights, they didn’t care. Not to mention there isn’t any security and it was completely dark. I complained to my third party booking and they lied to them and said they had a generator supplying lights. Overall poor hotel altogether. Poor attitudes and very disrespectful.

2

Colette

5 Jan 2026

·

Stayed 1 night

No customer service, entered while do not disturb was on door when we weren’t in room. Charged $3 to book with third party, so many issues. Not to mention the power was out all night Christmas Eve in 30 degree weather and they will not refund me anything.

10

Joyce

19 Apr 2024

·

Stayed 1 night

The front desk called to ask if we were settled and if the room was ok. So nice!

2

Specks

7 Apr 2025

·

Stayed 3 nights

Upon checking in I was required to pay $100 for security deposit with a $9 service fee. The security deposit is normal but the red flag was the service fee. For breakfast the hotel did not let us take the food back to our rooms when I have two small kids and one with autism. We had to remain in the lobby with the food but if it was outside food we could take it back to the room. Also at breakfast the hotel workers cleaned the breakfast waffle machine and juice machine with their bare hands without gloves and utensils during buffet times and this happened both days we were there. We leave the hotel at 2am because we somewhere to be in the morning in a different state and the night time hotel worker didn’t want to give me my deposit back because he said they don’t do returns before 9am I told him I’m not for here and he told me I had call at 9am to get it and they would mail it to me. But on the paper if I didn’t get it before 12pm I would forfeit the money. I called that same morning and the day time worker told me they don’t mail out deposits and she would have ask the manager about it. I called again five hours later and the same worker tells me the manager didn’t come in today and wouldn’t be able to get the money.

10

Janice - M.

27 May 2025

·

Stayed 2 nights

Clean and comfortable stay. Front desk was helpful and checked in with us after we got to room to make sure everything was good.

4

latereka

5 Aug 2024

·

Stayed 1 night

Horrible customer service

4

Kiera

10 Jun 2025

·

Stayed 1 night

Checking in with the young lady at the front was great! Then it went downhill from there lol. Our room was hot the entire time. We turned it the lowest temperature, and the unit still didn’t work well. It was a hot and uncomfortable night for my husband and I. Breakfast was delicious, but I felt like a child when I was told I couldn’t take my plate back to my room. I wanted to eat breakfast with my husband, not in a small lobby full of strangers. Lastly, Hotels.com has it listed with a 12:00pm checkout, but room service came to our door at 10:38am! I called downstairs, and she rudely confirmed it was 11:00am and that Hotels.com has it incorrect. I still don’t understand why housekeeping came at 10:38 when checkout was 11:00?! It’s too many options in that area to revisit this one and be treated as such. We won’t be back.

6

Victor

7 Sept 2024

·

Stayed 2 nights

Had to flushed the toilet 10 times for it to clear up. Room service walked in while I was asleep. They did not acknowledge themselves until I said who is that maintenance was supposed to come in and fix the toilet and the yet came in to do so

4

Sarah

29 Oct 2025

·

Stayed 1 night

Staff was extremely rude. (except for the girl with braids when i first came in). Other than her the other two staff members i dealt with talked to me like i was stupid, and were less than helpful. It really put a bad taste in my mouth and made my trip a lot less enjoyable.

6

Marianne

29 Jul 2024

·

Stayed 1 night

The employee who checked us in did not greet us. She just walked up to the counter with greasy looking rubber gloves on and started tapping on keyboard. I could hardly hear her speak and had to ask her to repeat herself several times. She didnt tell us our room number or where the elevators were. I think she needs training.

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Location

Across from Haywood Mall with many restaurants nearby and easy access to I-385; several guests describe the area as safe and convenient.

Related guest reviews

10

Maia

27 Sept 2025

·

Stayed 1 night

Great location!

8

Karin

23 May 2025

·

Stayed 3 nights

Property was centrally located & easy to find. Front desk staff was helpful upon check in. Building is a little older, but room was very clean & had everything we needed. Check out was just as simple. If in the area, would choose this property again.

10

Michael

15 May 2025

·

Stayed 1 night

We only stayed 1 night. The staff was friendly and the beds were super comfy. Bonus..If you like to shop, mall is accross the street. We will stay again the next time we are in Greenville.

10

Paul

9 Sept 2024

·

Stayed 2 nights

Facility was clean and staff was professional and efficient. Location across from Haywood Mall provided easy access to restaurants and shops and quick travel to downtown on i385

8

Teresa

1 May 2025

·

Stayed 2 nights

Great location.

10

Aaron

5 Jul 2025

·

Stayed 1 night

This place is very nice, clean, welcoming, situated amongst places of interest at various restaurants, all within walking distance.

10

Meridy

5 Jun 2025

·

Stayed 1 night

Great location

10

Sandeep

16 Apr 2025

·

Stayed 1 night

It’s a clean and quiet motel..Walkable distance from Haywood Mall

8

Loraine

5 Dec 2025

·

Stayed 3 nights

Everything was fresh, clean, neat and very quiet. Hotel staff was helpful and friendly. The room was a nice size and accommodated all our needs but since it was listed as an upgraded room I would have expected the mattress to be much more comfortable; it was very hard. Decent variety of options for breakfast. Not a very busy hotel, a lot of work and moving trucks in parking lot but appeared to be in a safe and quiet area. Directly across the street from the mall and a massive number of restaurants in the area.

8

Andrea

17 Jun 2025

·

Stayed 1 night

Good location. Reasonably priced. Room was clean and spacious, except a couple items not cleaned out of the fridge. Didn’t stay long enough to review the amenities. The parking is free and the price we paid also included breakfast.

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Dining

Breakfast is frequently praised with hot items, though quality is inconsistent and coffee draws complaints. Multiple reviews mention a policy forbidding taking breakfast back to rooms.

Related guest reviews

8

Larry

25 May 2025

·

Stayed 1 night

Good stay TERRIBLE COFFEE. Undrinkable. A trip to Starbucks.

8

Claudia

12 Mar 2024

·

Stayed 1 night

Poor breakfast

10

Juan

19 Jun 2025

·

Stayed 3 nights

Friendly service, very clean and very good breakfast!

10

Richard

18 Oct 2025

·

Stayed 1 night

Good condition. Nice room. Good breakfast. Nice lobby. Descent gym.

6

JOEL

27 Mar 2025

·

Stayed 2 nights

The hotel had a policy of not taking breakfast food back to the rooms. This policy is rediculous considering you have microwaves and refrigerators in the rooms and allow us to purchase food and bring it back to our rooms. This policy needs to change

4

Kiera

10 Jun 2025

·

Stayed 1 night

Checking in with the young lady at the front was great! Then it went downhill from there lol. Our room was hot the entire time. We turned it the lowest temperature, and the unit still didn’t work well. It was a hot and uncomfortable night for my husband and I. Breakfast was delicious, but I felt like a child when I was told I couldn’t take my plate back to my room. I wanted to eat breakfast with my husband, not in a small lobby full of strangers. Lastly, Hotels.com has it listed with a 12:00pm checkout, but room service came to our door at 10:38am! I called downstairs, and she rudely confirmed it was 11:00am and that Hotels.com has it incorrect. I still don’t understand why housekeeping came at 10:38 when checkout was 11:00?! It’s too many options in that area to revisit this one and be treated as such. We won’t be back.

10

Dennis

6 Oct 2025

·

Stayed 1 night

The rooms are very clean and the free breakfast is better than most restaurants.

6

Ashley

28 Jul 2025

·

Stayed 1 night

Cereal and oatmeal arent exactly a full breakfast. Staff was ambivilent at best. Not worth the money.

10

Shalonda

26 Oct 2025

·

Stayed 2 nights

I loved my room, the breakfast each morning, and i got my deposit back within 2 days after leaving. The hotel was also clean and itbis in a realky good location.

6

Carri

26 May 2025

·

Stayed 1 night

Was not able to take my breakfast to the room. Not the norm.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $116
18 $84	19 $96	20 $96	21 $100	22 $92	23 $125	24 $131
25 $86	26 $91	27 $98	28 $95	29 $95	30 $101	31 $98

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $89	3 $93	4 $93	5 $88	6 $103	7 $108
8 $84	9 $87	10 $93	11 $90	12 $91	13 $98	14 $115
15 $88	16 $90	17 $96	18 $94	19 $87	20 $127	21 $129
22 $86	23 $89	24 $90	25 $88	26 $89	27 $102	28 $96
29 $83	30 $88

Comfort Inn Greenville - Haywood Mall

Prices for Comfort Inn Greenville - Haywood Mall

Monthly average prices

About this property

Location

Room options

1 King Bed, Upgrade

Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Comfort Inn Greenville - Haywood Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn Greenville - Haywood Mall

Prices for upcoming dates