Name: Staybridge Suites - Rock Hill by IHG
Address: 493 Galleria Blvd, Rock Hill, South Carolina, United States of America, Rock Hill, South Carolina, US
Price range: US$97–US$218 per night
Rating: 9.05

What guests think

At Staybridge Suites - Rock Hill by IHG, guests often praise the clean, spacious suite-style rooms, friendly staff, and convenient location near I-77, and appreciate extras like the indoor pool, outdoor patio areas, free laundry, and weekday evening socials.

Many find the suites comfortable and quiet, with full kitchens and good beds. Feedback on breakfast is mixed, with some enjoying variety while others report lukewarm food, items running out, and a late 7:30 weekend start. Facilities can occasionally be unavailable, such as the pool or elevators, and parking may be tight; some also note occasional odors or noise. Overall, expect a comfortable, well-equipped stay with variable breakfast and some facility inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests like the indoor pool, outdoor patio/fire pit, basketball court, and free laundry; several also note pet-friendly areas. Recurring issues include pool closures or cold water, elevator outages, and crowded or limited parking.

Related guest reviews

8

Amanda

9 Aug 2024

·

Stayed 7 nights

The breakfast was ok but we stayed for a week and it seemed like it was always the same stuff so we kind of got sick of it after a few days. We had a difficult time when leaving because the elevators did not work. Not a huge deal, we made it work. I understand maintenance issues happen. Every night that we came back to the hotel, there was hardly any parking available. We had to park way out back because a truck with a trailer took up like 6 spots in one area. Not the hotels fault. Staff was very friendly and room was clean!!

10

Samantha

23 Feb 2025

·

Stayed 2 nights

Likes that it was close to a lot of restaurants & shopping centers & the hotel was really nice had breakfast buffet. Indoor pool & fitness center.

4

Julie

15 Aug 2024

·

Stayed 1 night

Inside the staybridge suites my room was dirty and beat up. The property could use a refresher. During my stay, both elevators were down as well as the gym & the pool.

10

Heather

21 Mar 2025

·

Stayed 1 night

Pet friendly.

10

Tom

9 Apr 2024

·

Stayed 1 night

This place was amazing. We had a ground floor room which I was initially not sure about as I thought it might be a bit noisy as it was quite close to reception. I needn’t have worried as there was no issue at all. In fact it turned out that it was nice and handy for an unexpected surprise. From Monday to Wednesday the hotel was offering complimentary drinks and appetizers from 5.30pm until 7.00pm. Since we were there on a Monday, beer and wine were on offer as well as a charcuterie style buffet. Delicious. Our room was great very large with a kitchen. We were only there 1 night so couldn’t really take advantage of it, except for brewing a nice pot of coffee in the morning. Staff were excellent big shout out to Hannah who was especially helpful. We also made use of the patio area which had a fire pit. Once again Hannah was most helpful in getting it lit. Enjoyed a great evening with a nice fire and a few drinks. Overall an excellent experience. Will definitely use this hotel again when travelling to Florida.

6

Qunisha

8 May 2025

·

Stayed 1 night

Nice hotel, hate that the pool was closed

6

Eileen

23 Feb 2025

·

Stayed 4 nights

The pool was great. The area was clean. The rooms were large, bed comfortable. Terrible parking - I had to park way in the back behind large trucks. Travelling alone at night the parking lot was always packed and having to park way behind trucks was uncomfortable. The breakfast was included but not too tasty. Fresh fruit would have been nice. The warm food - eggs burnt. The staff ignored you when you walked by anyone. The front desk staff doesn't look up when you walk in and out.

10

Jennifer

22 Jul 2024

·

Stayed 3 nights

We loved being here. The laundry facility being free is super convenient for busy families or work. The breakfast could use a slight upgrade but lots of options to choose from and a fountain drink machine!

10

Jenna

24 Mar 2025

·

Stayed 1 night

Everything was perfect, room had plenty of space for us, was clean and comfortable. The pool was closed for maintenance that was the only reason for 4/5 stars for facilities as our 10yr old was a little bummed. The half basketball court made up for it!

10

Selma

28 Sept 2025

·

Stayed 1 night

Such a great impression just walking in the front door. The staff was friendly, the lobby was clean and a beautiful fireplace. Our room was spacious, comfy beds comfy and a nice bath area. My son and grandson enjoyed using the gym and pool. The breakfast buffet was delicious. A good location near restaurants, shopping and the interstate. I'd stay here again.

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Cleanliness

Reviews frequently describe the hotel and rooms as very clean and well kept. Some note lapses such as odors, damp furnishings, or missed details like dirty dishes.

Related guest reviews

8

Taylor

2 Sept 2024

·

Stayed 3 nights

The hotel was clean enough and the breakfast options were decent. When we arrived to our room pretty late in the evening, around 10 pm, the floor and couch were both damp as if they had been cleaned recently but did not look or feel particularly clean. One morning before we exited the property for the day, I stopped at the front desk to request a sheet change and stood there for 5 minutes and even called out and nobody was there. My husband then stopped at the front desk a couple minutes later and it was still empty. Other than that, our stay was fine.

2

jessica

10 Oct 2024

·

Stayed 1 night

Our hotel room smelled awful including the bedding and the carpet. So bad we couldn't sleep.

10

Steven

30 Jun 2025

·

Stayed 1 night

Everything was nice and clean

10

Joey

14 Feb 2025

·

Stayed 1 night

The lobby was very clean. Staff was very friendly and accommodating. We booked a studio room which was very nice. The bed was comfortable, the room was very clean and very inviting. The breakfast is your normal waffles, egg/cheese/cereals and sausages like all other hotels. Very cleans and I would highly recommend.

10

Heather

16 May 2025

·

Stayed 1 night

Very clean!

10

Armand

3 Nov 2025

·

Stayed 1 night

Very clean and quiet room!

10

Julie

3 Jan 2025

·

Stayed 1 night

Hotel was very clean. Rooms were very large. Beds very comfortable. The fact that there was a choice of firm or soft pillows was a bonus for us as we like different pillows

10

James

20 Nov 2023

·

The room was very clean as well as the entire hotel. We would definitely stay there again.

8

Hollie

14 Jan 2026

·

Stayed 2 nights

The room was not spotless there were some dirty dishes n cabinets and lamps on inside looked to have spilled liquid that had dried in them. The best were comfortable and the breakfast was really good .

8

Michael

8 Dec 2025

·

Stayed 1 night

very clean have stayed there multiple times

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Rooms

Suites are consistently described as spacious and comfortable, with full kitchens and good beds; many also find them quiet. A minority report noise from appliances or adjacent spaces and occasional layout inconveniences.

Related guest reviews

10

Jayme

7 Dec 2024

·

Stayed 1 night

Four friends booked a queen kitchen suite. Very spacious never on top of each other. We had coffee while we read our books by the cozy fireplace and ended the nights with hot cocoa & Rumchata via the full size coffee maker in our room.

10

Kathleen

24 Feb 2025

·

Stayed 1 night

Large room, comfortable bed and quiet night

10

crystal

7 Aug 2025

·

Stayed 1 night

AMAZING large room for 5 ppl. Clean and roomy with a great kitchen too!

8

Georganna

22 Mar 2024

·

Stayed 3 nights

Bedding was very comfortable and friendly staff. The pool was very small. Layout of the suite was awkward.

10

Edgar B

27 Apr 2024

·

Stayed 1 night

The room was so very nice. It certainly is so good to be able to sit on a couch to rest and watch TV rather than having to watch from a bed.

8

Paul

7 Oct 2025

·

Stayed 1 night

Good sized room; Quiet; Hotel was easily accessible;

10

leo

3 Aug 2025

·

Stayed 2 nights

Clean and Spaciousness

8

Bonnie

27 May 2025

·

Stayed 4 nights

There was a humming sound coming from the mechanical room next door. Kind of annoying. Other than that it wasn’t too bad

8

John

28 Dec 2024

·

Stayed 1 night

The hotel was excellent. Staff was good, everything was clean, room was spacious. The only negative was that the fridge in our room was incredibly loud and made a noise best described as clucking like a chicken. I consider myself a very heavy sleeper but it was enough to keep me from falling asleep for a while. Oddly enough, we had family staying in another room that night that said their fridge was also loud.

8

Edward

29 Sept 2025

·

Stayed 3 nights

Room was clean, spacious, and very quiet. Light housekeeping daily was just enough. Breakfast was good- plenty of choices. Staff was very friendly and helpful.

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Service

Staff are widely praised as friendly and helpful, with smooth check-ins and thoughtful gestures. A few guests cite slow or absent front-desk support, a publicly announced room number, unresolved billing, or brusque breakfast service.

Related guest reviews

10

Margaret

15 May 2025

·

Stayed 1 night

Jen at the front desk made my day when she surprised me with a gift bag of Hershey kisses. Little things mean so much.

6

odessa

14 Sept 2025

·

Stayed 2 nights

The stay itself was fine - amenities were great, people were super nice, and it's local to everything. The problem we encountered was actually when we checked out. We originally booked through Hotels.com the night we intended to arrive, August 29, using Affirm but didn't actually check in until 2a on August 30. For whatever reason, this screwed up our checkout, leaving us with an extra charge on a separate account. We contacted Hotels.com about this and the hotel supposedly never responded to verify so they told us there was nothing they could do. I contacted the hotel directly and they told me their manager wasn't available; it was 6a so I understood and called back after 7a. The manager still wasn't available but the concierge was great, looked into my claim and said they would refund the charge within 10 to 12 business days. It's been 13 days and $178.41 hasn't been returned. Just book through the hotel and save yourself this trouble.

8

Bethany

30 Dec 2025

·

Stayed 1 night

I thoroughly enjoyed my stay! It was nice to relax in a beautiful and comfortable room. I held one star back because when I was checking in, as a solo female traveler, the clerk announced my room number as he handed me the key.

6

Christine

4 Dec 2023

·

Stayed 2 nights

The lady that worked the breakfast was very RUDE. Got mad and just stared at us and gave us dirty looks when our basketball team would come down to eat in the lobby area where there are places to sit down and eat at.

10

Danielle

11 Dec 2024

·

Stayed 1 night

The staff were extremely helpful and polite. We had a great stay.

10

Jennifer

17 Jun 2025

·

Stayed 2 nights

Easy check-in and front desk staff were friendly and helpful

4

KIMBERLY

16 Apr 2023

·

Stayed 1 night

Good property Waited for someone to show up at front desk 15min to check in No sign stating they’d be back shortly tried calling hoping someone would pick up nothing just had to wait until they appeared

10

Patricia

21 Sept 2023

·

Stayed 1 night

Perfect. Janette at the front desk upgraded us to a two room king suite since our room was not ready despite our arriving 2 hours before checkin time

8

Camilla

6 Jan 2025

·

Stayed 7 nights

Great value for the price. Clean and spacious room. Staff was friendly and helpful. A few complaints: I had to request for my room to be visited by housekeeping as they missed us multiple days (we stayed for 7 nights). I was having to take my own trash out and get fresh towels from the front desk. Breakfast ran out of many items daily. Other than that we had a great stay!

10

Shederia

16 Nov 2025

·

Stayed 1 night

Everything was great. I always stay at this hotel when I’m in this area. Desk staff & hotel staff is always friendly

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Location

Convenient to I-77 and close to restaurants and shopping; several describe the area as safe and accessible. Some mention dealership or street noise and occasional concern about parking-area security.

Related guest reviews

6

Dino

4 Feb 2023

·

Stayed 3 nights

Facility was excellent except for a few deal breakers. Pros: clean, very comfortable, great kitchen. Cons: NOISE! I could hear all interior noise as well as exterior. The kicker was the loud music playing all night long at the car dealership next door. A minor issue is the breakfast time. I have to be at work at 0630, so like earlier breakfast time.

8

Paul

7 Oct 2025

·

Stayed 1 night

Good sized room; Quiet; Hotel was easily accessible;

10

Derek

4 Mar 2023

·

Stayed 1 night

Easy access to I77, this is a clean, well kept pet frlendly hotel at a reasonable price. Our room was large, had a small litchen and good amenities. The bathroom/shower felt a bit cramped but otherwise everything was great. Breakfast was average - the hard-boiled eggs were old. The surrounding area was well lit at night and safe, but why does the Nissan dealership have to play loud music all night long??

10

David

14 Apr 2025

·

Stayed 2 nights

Great location and very clean

10

Robert

3 Mar 2024

·

Stayed 1 night

Great location for my business and travel needs. Hotel has a nice ambiance and the staff is nice. Room was spacious and clean, as was the bath. Lots of restaurants close by but the 10 min drive to Legal Remedy is worth it. Terrific people, good food, lots of beer/drink options.

10

Roger

14 Apr 2025

·

Stayed 1 night

Very close to main highway in safe area.

10

David

9 Dec 2023

·

Stayed 1 night

Excellent location near the freeway & numerous dining options. It’s our new “best place” to stay when traveling in the Charlotte area.

8

David

22 May 2023

·

Stayed 1 night

I felt like safety was an issue in the area in general, the hotel seems aware with some security measures but the area had me concerned for my car. The mattress is very hard and killed my back.

10

Selma

28 Sept 2025

·

Stayed 1 night

Such a great impression just walking in the front door. The staff was friendly, the lobby was clean and a beautiful fireplace. Our room was spacious, comfy beds comfy and a nice bath area. My son and grandson enjoyed using the gym and pool. The breakfast buffet was delicious. A good location near restaurants, shopping and the interstate. I'd stay here again.

10

Brooke

25 Mar 2025

·

Stayed 1 night

Really enjoyed our stay at Staybridge Suites. The room was incredibly spacious and the location was right off the freeway and felt incredibly safe. Would definitely recommend.

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Dining

Breakfast feedback is mixed: many enjoy it, while others find items cold, unstocked, or limited, and note a 7:30 weekend start. Weeknight socials with complimentary drinks and snacks are a well-liked perk.

Related guest reviews

10

Peter

16 Apr 2024

·

Stayed 1 night

Happy hour from 5:30PM -7PM Monday -Wednesday Very nice

10

Glenda

12 Mar 2025

·

Stayed 1 night

There were free snacks and drinks in the evening and above average free breakfast.

6

Zane

23 Feb 2025

·

Stayed 6 nights

The rooms are really nice and comfortable. The only thing i had an issue with. The breakfast was terrible. I liked that they changed it up each morning and i kept hoping it would get better throughout the week. It never did. The food at the social each evening was very good. It was such a surprise after the breakfast I had. I am going back next week for work but will be staying at the Holiday Inn next door just because their breakfast is so much better even though its the same each morning. Please do better.

10

Tom

9 Apr 2024

·

Stayed 1 night

This place was amazing. We had a ground floor room which I was initially not sure about as I thought it might be a bit noisy as it was quite close to reception. I needn’t have worried as there was no issue at all. In fact it turned out that it was nice and handy for an unexpected surprise. From Monday to Wednesday the hotel was offering complimentary drinks and appetizers from 5.30pm until 7.00pm. Since we were there on a Monday, beer and wine were on offer as well as a charcuterie style buffet. Delicious. Our room was great very large with a kitchen. We were only there 1 night so couldn’t really take advantage of it, except for brewing a nice pot of coffee in the morning. Staff were excellent big shout out to Hannah who was especially helpful. We also made use of the patio area which had a fire pit. Once again Hannah was most helpful in getting it lit. Enjoyed a great evening with a nice fire and a few drinks. Overall an excellent experience. Will definitely use this hotel again when travelling to Florida.

6

Linda

18 Apr 2025

·

Stayed 1 night

We were there on Wed. Night. Cocktail hour and food was very limited. Breakfast was one of the worst I’ve had.

8

Russell

18 Jun 2024

·

Stayed 1 night

Staff was friendly and efficient. Room and common areas were clean and well maintained. Breakfast left much to be desired. Eggs and sausage were cold, potatoes were tasteless, regular coffee was empty, no forks were available. Items were eventually refilled.

8

Dennis

16 Feb 2025

·

Stayed 3 nights

Everything is always excellent at Staybridge . It was excellent this time I will say the breakfast is going down hill compared to what it was . They should offer a happy hour as well. But overall Staybridge is excellent

8

Emily

23 Feb 2025

·

Stayed 2 nights

Clean- here for travel volleyball for my daughter - booked here partially bc there was breakfast - but breakfast didn’t start till 730 on weekends - this was NOT advertised- pretty upset about this as we could have used the meal before leaving for the day

10

Rafayel

9 Feb 2025

·

Stayed 3 nights

Great three star hotel, spacious rooms, nice property, friendly staff. If I had to make one suggestion it would to be improve breakfast. Its not bad, but its def not great.

10

Kira

11 Oct 2025

·

Stayed 2 nights

Breakfast was good with a nice selection of items

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$126
February	US$145
March	US$135
April	US$136
May	US$131
June	US$124
July	US$143
August	US$146
September	US$172
October	US$134
November	US$126
December	US$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $137	17 $146	18 $159	19 $118
20 $97	21 $97	22 $102	23 $106	24 $115	25 $143	26 $122
27 $97	28 $109	29 $114	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $142	3 $126
4 $102	5 $118	6 $126	7 $130	8 $139	9 $218	10 $168
11 $118	12 $130	13 $130	14 $135	15 $126	16 $176	17 $205
18 $106	19 $122	20 $122	21 $122	22 $114	23 $176	24 $152
25 $102	26 $122	27 $126	28 $126	29 $126	30 $147	31 $141

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Communication Accessible)

Studio Suite, 1 King Bed, Accessible, Kitchen (Communication)

Suite, 1 Bedroom, Accessible, Kitchen (Communication)

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 King Bed, Accessible, Kitchen (Comm, Transfer Shower)

Studio Suite, 1 King Bed, Kitchen

Studio Suite, 2 Queen Beds, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Studio Suite, Kitchen

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Mobility, Accessible Tub)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites - Rock Hill by IHG

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Prices for upcoming dates