Comfort Inn Shelbyville North

Nice and clean. Pool could be bigger… it was very loud when full of kiddos in such a small area.

Our stay was generally excellent. Check-in was quick and the person at the desk who helped us was professional and prompt. Public spaces were very clean. The room was also very clean...furniture, carpet, bedding. The pool was also extremely clean...one of the best I've been to. The one downside was the bathroom. It was clear it hadn't been given the same level of attention as the rest of the room, especially the sink area. The other "yuck" element related to a lot of water damage around the tub, both at the floor level, and from the bathroom above. Mold was growing next to the tub and the plaster was bubbling out. Not the best look in an otherwise very nice room.

Exercised in the pool. Bottom of the pool a little slippery. Room quiet, clean, heated to comfort, outdoor grounds kept neat and clean. The bed was extremely comfortable and had a great night's sleep. The only thing that is disappointing is the public drive that leads to the motel. It has many potholes, uneven pavement, and is in poor quality before you reach the safety of Comfort Inns parking lot.

The hotel was close to the venue for the home school basketball tournament and with the snow that arrived unexpectedly, they kept the parking lot cleared well.

A very warm pool perfect for kids. The only complain the second floor like cigarettes in the hallway

Pleasant and accommodating staff. The property was safe, clean and reasonably quiet given the close proximity to the interstate. Unfortunately, the pool was under maintenance, which was disappointing.

Toni and Beth were amazing! They tried to help me in every way even though Expedia were not helpful. I will never be booking with Expedia again. I will, however, stay at this comfort inn anytime I am around the area! The pool was very nice for my daughter! I also left something in the room and received a call just a few minutes after leaving so I could return for it. Thank you Comfort Inn!

Pleasant greeting by Amy, I believe her name. Friendly and accomodating. Liked the location of my room with a garden view. Complimentary breakfast delicious and filling. Free parking a plus. Proximity to highway and places of interest also preferred. Thankyou for your hospitality.

Overall good hotel, what u expect. Only thing bib change is I was told there pool is heated. Do to my toddler having a close to Christmas birthday i always try to find a heated pool for him cuz he loves the water. Usually we go to another hotel but there pool was down so tried this one. It's way to cold. I mean u do eventually get use to it but definitely not heated like I was told.

Dirty curtains in room Breakfast was awful No workout room

Clean and quiet

Bed had food in it when we pulled the covers down.

Our stay was generally excellent. Check-in was quick and the person at the desk who helped us was professional and prompt. Public spaces were very clean. The room was also very clean...furniture, carpet, bedding. The pool was also extremely clean...one of the best I've been to. The one downside was the bathroom. It was clear it hadn't been given the same level of attention as the rest of the room, especially the sink area. The other "yuck" element related to a lot of water damage around the tub, both at the floor level, and from the bathroom above. Mold was growing next to the tub and the plaster was bubbling out. Not the best look in an otherwise very nice room.

Rolled up to see the hostess Jennifer smoking outside with some customers, so she reeked of cigarettes the entire time we were checking in. Then it took a very long time standing at the desk for her to GET us checked in while she complained to us (the customers) about her boss changing her password continually. Lobby was not horrible but dated. I picked this place because it looked nice on the pictures and looked like it had a good breakfast, but we didn't get to enjoy that. Room was on the third floor. The elevator looked like something from a surgery ward in a hospital with lights so bright I could've read a book with my eyes closed. Pool didn't look bad but we didn't get to enjoy that either. When we opened the room the smell of decade old cigarette smoke hit us straight away, and was all we could smell all night, even after bombing the room with an entire can of Lysol. The room was damp from humidity no matter what we set the AC at. Everything was dingy and smelly and soggy. The bathroom sink was cracked and caulked. My wife turned back the covers and immediately found some bugs crawling on the sheet. The carpet felt greasy from humidity and dinginess. When the door was shut and locked you could clearly see the hallway lights on all four sides. Generally not an enjoyable experience in any way. The night was miserable and damp so we decided to get up in the middle of the night and move on.

One of the cleaniest Hotels and comfortabme beds.

I would definitely recommend this hotel. It was very clean, even smelled nice. Staff were very friendly! The hotel also was very quiet.

Bath tub was full of pube hair

It was a spacious room, with a great layout. Comfy bed and pillows, clean and well cared for.

Like that the hotel is close to the race track, cleaning staff left someone’s Taco Bell in fridge in our room but otherwise room was clean.

Very clean and enjoyable stay. Staff was excellent.

The room smelled of smoke … in a non smoking room , they were more than happy to try to help but still I wasn’t happy

Comfortable beds and pillows.

The room smelled like a wet dog.

The beds were way past the point of needing to be replaced. There was a cushy mattress topper added to the beds, but the beds were noticeably worn and disformed.

AC unit struggles to keep room cool enough & it was humid Curtains don't stay closed ac unit blows them open which allows light in all night.

this place was gorgeous and the staff was super sweet. The room and bathroom were big and was really clean. My only complaint is that the bed we had was rock hard. I tossed and turned a lot during the night trying to get comfortable and couldn't.

It was a spacious room, with a great layout. Comfy bed and pillows, clean and well cared for.

Beds were very comfortable..

It was a comfortable stay. The room was larger than expected.

Quiet

The hotel is very clean, and the service was great! I would definitely visit again.

Cons... At 2:00am the overnight staff person was.cleaning the floors and loudly talking on her speakerphone while.walking up and down the hallway past our room. I opened the door and asked her if she knew what time it was? She said it was 2:08, she asked me if there was something wrong! I shut and locked.my door at that stupidly obvious question. Other than that, we enjoyed our day and the rest of the staff were helpful and polite.

The Comfort Inn was perfect for our one night stay. It was conviently located off the interstate. The lady who checked us in was very friendly. The room was clean and smelled fresh. The free breakfast offered a great variety of food. I would recommend staying here.

Rolled up to see the hostess Jennifer smoking outside with some customers, so she reeked of cigarettes the entire time we were checking in. Then it took a very long time standing at the desk for her to GET us checked in while she complained to us (the customers) about her boss changing her password continually. Lobby was not horrible but dated. I picked this place because it looked nice on the pictures and looked like it had a good breakfast, but we didn't get to enjoy that. Room was on the third floor. The elevator looked like something from a surgery ward in a hospital with lights so bright I could've read a book with my eyes closed. Pool didn't look bad but we didn't get to enjoy that either. When we opened the room the smell of decade old cigarette smoke hit us straight away, and was all we could smell all night, even after bombing the room with an entire can of Lysol. The room was damp from humidity no matter what we set the AC at. Everything was dingy and smelly and soggy. The bathroom sink was cracked and caulked. My wife turned back the covers and immediately found some bugs crawling on the sheet. The carpet felt greasy from humidity and dinginess. When the door was shut and locked you could clearly see the hallway lights on all four sides. Generally not an enjoyable experience in any way. The night was miserable and damp so we decided to get up in the middle of the night and move on.

While I enjoyed the stay - my reservation through Expedia processed my debit card before I checked in. The hotel then ran my card a second time, and I was charged a second time for the room. I still have a pending charge from the hotel after checking out.

We booked a king room through hotels.com just a few minutes before walking into the hotel. When we arrived and entered the king room, it smelled horrific. We reported this, and asked for a different room. They had no other king rooms, so we asked for a refund. Hotels.com was fine with a cancellation since we'd just booked and the room was unusable, but the hotel said they 'didn't want to be 'stuck' with the room. They wouldn't cancel, even though they'd only received the reservation a few minutes prior. We ended up staying in a room with two beds. It was fine, but not what we'd booked for our getaway. We wasted an hour in discussions, with no apology and no concessions from the hotel. I travel frequently and understand that guarantees can't always be given on rooms, but when a king shows availability when booking and check-in is just a few minutes later with no usable room available, we felt that the way this was handled was unprofessional and unfair. I'll choose other hotels over Comfort Inn's after this experience.

Our room was not completely as requested. I asked for a room with the most handicap accessibility. We were given a room with handicap accessibility, but which had a tub shower with an available chair for in-tub use. I believed that the room was the most handicap accessible one available, since that had been my request, which had been reiterated in person upon checking in. The staff person at that time claimed that the room was the most handicap accessible one available. Upon checking out in the morning, I asked the individual at the desk whether there were any walk-in showers on the property, for future reference. The staffer said yes, and stated that all of the handicap accessible rooms had walk-in showers. I replied that not all had walk-in showers. She repeated to me that all of the handicap rooms did indeed have walk-in showers. I said that we had just checked out of room 120 and that it was a handicap room with a tub shower. She went to her computer to look up the specifics. She read some information and began to apologize, saying that she had had no idea that any handicap room had a tub in the bathroom instead of a walk-in. Please be sure that the staff members who assign rooms completely understand the handicap accessibility factors for each room. My handicapped family member missed being able to take a shower during this stay, as they could not step up and get into the tub. It created discomfort and embarrassment.

Very nice front desk person. Quick 2 night stay for work.

The staff was incredibly friendly and accommodating even with a packed house. Highly recommend.

Friendly staff and comfortable.

Great breakfast, friendly staff and short distance away from Indianapolis . Very reasonable

The Comfort Inn was perfect for our one night stay. It was conviently located off the interstate. The lady who checked us in was very friendly. The room was clean and smelled fresh. The free breakfast offered a great variety of food. I would recommend staying here.

Beds were so comfortable and room was clean. Took a quick trip and only stayed one night. We would stay there again. It was close by the casino and racetrack we were visiting.

Signage to get to the motel was lacking … it was night time.

Pleasant and accommodating staff. The property was safe, clean and reasonably quiet given the close proximity to the interstate. Unfortunately, the pool was under maintenance, which was disappointing.

Nice property staff was friendly clean rooms and comfortable beds. 10 minutes away from casino.

convenient location, comfortable beds, clean bathroom, comfortable temperature.

It was clean, quiet and had several places to eat buy the facility which was convenient.

We enjoyed our stay! The staff was friendly and welcoming! The property is agenda but but the staff keep it clean and it smells good (random but we mentioned it everytime walked through the lobby). The town is small so the dining options are limited; however there were a few restaurants downtown I would have loved to try if we stayed any other day but Sunday when they are closed.

Friendly staff. Quiet area

Very nice hotel. Great breakfast option! Worth it for sure.

Breakfast was great. Staff was very courteous and accommodating

The Comfort Inn was perfect for our one night stay. It was conviently located off the interstate. The lady who checked us in was very friendly. The room was clean and smelled fresh. The free breakfast offered a great variety of food. I would recommend staying here.

Clean room. Nice breakfast with hot options.

Friendly staff. Breakfast was adequate.

Great stay with a delicious breakfast.

Clean, friendly staff, breakfast was great!

The hotel staff was not friendly house keeping just walked into our room at 9am when we still had another night and had our do not disturb sign on the door. The owner wants to rip you off by charging a fee of 45.00 to check in a hour early. And the breakfast was not good food was cold. Not worth 184.00 a night

Dirty curtains in room Breakfast was awful No workout room

Staff was friendly, rooms and common areas were clean and okay, but had some WiFi problems. The breakfast and coffee was extremely disappointing, not worth including as an amenity