Name: Extended Stay America Select Suites - Cincinnati - Florence - Airport
Address: 40 Cavalier Blvd, Florence, Kentucky, United States of America, Florence, Kentucky, US
Price range: US$55–US$126 per night
Rating: 7.8

What guests think

At Extended Stay America Select Suites - Cincinnati - Florence - Airport, reviews are mixed: some praise friendly staff, while many cite worn rooms with broken items and a property that feels tired in both public areas and guest spaces.

Service sentiment is split: numerous compliments contrast with repeated complaints about unattended or slow front desk coverage, difficult late-night check-ins, unexpected charges, and lapses in security or privacy. Cleanliness varies widely, from very clean stays to dirty rooms and common areas, strong cigarette or marijuana smells, infrequent housekeeping, and occasional pest reports. Rooms are basic and sparsely furnished, with frequent TV or maintenance problems and some complaints about bed quality or AC; noise ranges from quiet stays to highway or hallway disturbances. Expect a budget, no-frills stay with significant variability in condition and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

4

john

7 Oct 2025

·

Stayed 2 nights

This property was listed as a "three star" property. No way. The room was mostly clean but in poor condition. Public areas and elevator were dirty. Someone spilled what appeared to be juice throughout the entry way, main hallway and near the elevator... the spill was there for hours and even when some of it was mopped, cleaning the mess was incomplete. Room had broken blinds and cabinets. TV needed to be reset to operate. No coffee maker in room.

2

Eric

28 Mar 2023

·

Stayed 1 night

Receptionist was very nice, professional and helpful. The main entrance, elevator and hallways had strong cigarette smell that was choking us. Someone had their door cracked opened and was playing very loud music and very loud on the phone. The keys to the door was not working. Receptionist had to come and try it severaly before it opened the door. The bed in the room was a small metal bed, smaller than a regular queen size bed with wrinkled sheets. Infact, we couldn't stay there so we asked for a reund and the receptionist was very understanding to do a refund. This is my first time with Extended stay and i will not patronize them ever again. I will stick with my choice membership hotels.

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Cleanliness

Feedback is highly mixed: several guests found rooms clean, but many reported strong smoke or marijuana odors, dirty common areas and rooms, infrequent housekeeping, and occasional pests. Public-area cleanliness was a recurring concern.

Related guest reviews

10

Joe

28 Dec 2024

·

Stayed 1 night

Other than the bed bugs and hookers it was cool

4

Mark

28 May 2024

·

Stayed 1 night

Had to wait 20 minutes for someone to show up at the desk for check in during check in hours. Room was less than clean and there was no remote for the TV.

4

john

7 Oct 2025

·

Stayed 2 nights

This property was listed as a "three star" property. No way. The room was mostly clean but in poor condition. Public areas and elevator were dirty. Someone spilled what appeared to be juice throughout the entry way, main hallway and near the elevator... the spill was there for hours and even when some of it was mopped, cleaning the mess was incomplete. Room had broken blinds and cabinets. TV needed to be reset to operate. No coffee maker in room.

4

Rikki

24 Oct 2023

·

Stayed 1 night

My room was dirty! It was in the shower that was nasty. I took pics even and I made the mistake of walking around with no shoes on and my gf wet were black the floor was so dirty!

4

Wilson

8 Jan 2025

·

Stayed 6 nights

It is infested with fleas. They are pet friendly but the dogs bark endlessly. The tv has poor service. The staff isn't very friendly. Housekeeping only comes around every 10 days.

2

ramona

17 Oct 2025

·

Stayed 1 night

The front desk staff is very good. But that’s it. The entire hotel smelled heavily of smoke. The room was falling apart, wallpaper ripped off, no cabinet doors, window would not shut. The two “beds” one frame had the mattress, the other one was just the box spring. Sheets ripped, light in entrance not working. Bathroom, just gross. Run, don’t walk away. Oh, the police showed up, five cars. As we are getting to our floor, they were escorting a man out in handcuffs. The other 6 people in the room kicked out and camping by the front door with their garbage bags of belongings.

2

Jeffrey

27 Nov 2024

·

Stayed 1 night

Smelled like weed, cigarettes, and hooker sweat. No shampoo and I don’t even know what was left in the toilet. Maybe a fetus?

2

Nesha

12 Nov 2024

·

Stayed 1 night

Very smelly and gross

8

Pamela

2 Apr 2023

·

Stayed 1 night

Check in people were very friendly. However there were a few issues. First of all the room had a musty smell, the small kitchen counter had dried juice on it. Bathroom floor was also sticky. There housekeeping is something to be desired. Pictures online didn’t come close to the room. Bed skirts were missing. Tv didn’t work. Wouldn’t recommend this hotel. Won’t be stopping there again. ☹️

4

Bryan

15 Apr 2024

·

Stayed 7 nights

Tweakers and the building smells like an ash tray as well as my room!

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Rooms

Rooms are basic and worn, with frequent maintenance issues (nonworking TVs, broken fixtures, occasional AC problems) and sparse furnishings. Noise experiences vary from quiet to highway or hallway disturbances.

Related guest reviews

4

john

7 Oct 2025

·

Stayed 2 nights

This property was listed as a "three star" property. No way. The room was mostly clean but in poor condition. Public areas and elevator were dirty. Someone spilled what appeared to be juice throughout the entry way, main hallway and near the elevator... the spill was there for hours and even when some of it was mopped, cleaning the mess was incomplete. Room had broken blinds and cabinets. TV needed to be reset to operate. No coffee maker in room.

2

Julie

1 May 2023

·

Stayed 3 nights

This place smelled of marijuana, people hanging out all night outside in the shadows, doors to outside that were only suppose to be accessible by key were never locked, room was dusty, the kitchen had no cooking or dinning supplies at all. Staff was very rude about it. Upon check in we had to call for somebody to come to the front desk and it took a long time like 15 minutes for them to come. She was not on the premises because she was dropped off at the front door in a big black truck.

4

Stacy

25 Jul 2022

·

Stayed 2 nights

The rooms were nothing like the photos on your website. No lamp in the room,no couch in the room. I feel that for the high cost of the room, the rooms could be MUCH better

4

Charles

4 Jan 2025

·

Stayed 2 nights

Loud highway noise. TV didn't work. Cheap place to crash, but spartan.

6

Kathy

25 Apr 2023

·

Stayed 1 night

The cleanliness of the room was EXCELLENT!!!! Very very clean, the room however, was very stark. No pictures on the wall no curtains on the window no cups, only 1 bar of soap. There were only hard plastic chairs to sit in and they were very uncomfortable. At check out the desk was closed and it was 9:00 am.

8

Randall

25 Jun 2023

·

Stayed 1 night

Bed is questionable, haven’t been in it yet, but almost a cot

8

Victor

12 Aug 2025

·

Stayed 4 nights

Make sure all the TVs work.

6

David

18 Dec 2024

·

Stayed 2 nights

It is an extended stay hotel, there was no coffee maker in the room, and if you use their pots and pans they charged. Glad i brought my own.

4

Autumn

11 Jul 2025

·

Stayed 7 nights

The ac went out for 2 days it was so hot when we called about it they act like your stupid

8

Pamela

2 Apr 2023

·

Stayed 1 night

Check in people were very friendly. However there were a few issues. First of all the room had a musty smell, the small kitchen counter had dried juice on it. Bathroom floor was also sticky. There housekeeping is something to be desired. Pictures online didn’t come close to the room. Bed skirts were missing. Tv didn’t work. Wouldn’t recommend this hotel. Won’t be stopping there again. ☹️

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Service

Many guests compliment friendly staff, but service is inconsistent, with reports of unattended or slow front desk, late-night check-in failures, unauthorized charges, early knock/checkout pressure, and privacy or security lapses.

Related guest reviews

8

Wesley

8 Jun 2025

·

Stayed 1 night

Staff is friendly.

2

Greg

27 Jul 2024

·

Stayed 1 night

So my flight was delayed and I didn't get to hotel until almost 1am on the night I was checking in. When I walked in the Front Desk area is all locked up and there is no one there. It is a tiny little lobby area where yiu check in and then there's another door which leads to elevator and hotel rooms. So there's a corded phone in tnis tiny lobby, area that says dial 0 to get an operator if noone's at tbe front desk. So I dial and it takes me through a few prompts where I press 1 for people trying to Check in. It rang forever and then someone finally picked up. Some customer service desk that sounded like they were in another country. He tried calling the night attendant who is suppose to be on dutyand they did not pick up. Then he called general manager and he didn't pick up. Then he called the district manager and he did not answer. All the time he's puttimg me on hold when he's tryingbto reach these other staff members. So I gave up and went next door to a Qualty Inn & got a room there where there is somebody working the front desk 24 hours a day which all major hotels should have. I'm most certainly going to get a refund for the hotel room at Extended Stay America where I NEVER got to check in. I would NEVER RECOMMEND anyone ever stay at that hotel. What an AWFUL situation it is if you have to check in after 10pm!!!

4

Mark

28 May 2024

·

Stayed 1 night

Had to wait 20 minutes for someone to show up at the desk for check in during check in hours. Room was less than clean and there was no remote for the TV.

4

Sean

8 Mar 2025

·

Stayed 1 night

The front desk submitted an unauthorized charge to my card.

10

raymond

27 Dec 2024

·

Stayed 1 night

The staff and service was great

6

kathy

21 Jan 2025

·

Stayed 1 night

Great night time staff

2

Tiffany

29 Apr 2025

·

Stayed 6 nights

You don’t get housekeeping for two weeks unless you pay for it and same with linens, but the maintenance man walked in while I was naked, taking a shower

2

Ciara

29 Jul 2025

·

Stayed 1 night

No front desk

8

quinnette

23 Aug 2025

·

Stayed 1 night

Very friendly

10

Sara

26 Dec 2024

·

Stayed 6 nights

Friendly and helpful staff

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Location

Not enough information in reviews.

Related guest reviews

4

Charles

4 Jan 2025

·

Stayed 2 nights

Loud highway noise. TV didn't work. Cheap place to crash, but spartan.

8

V

1 Nov 2024

·

I had a good stay and was made welcome. The location is great. The hotel is clean. The only issue was that it is a bit noisy. Loud talking or kids playing in the hall can be heard plainly.

10

Edward

13 Dec 2024

·

Stayed 1 night

Checked in after 10p.m. The desk service was quick, and gave needed info. On the I pad screen. Liked the room, and simple breakfast. Nice and quiet for a good night of sleep. Definitely a favorite place to stay in NKY

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Dining

Not enough information in reviews.

Related guest reviews

10

Alexandra

3 Jun 2024

·

Stayed 2 nights

While I was looking for a place to allow for pets, I was more than a little surprised at how well the building and rooms were kept. In addition, I never heard anyone’s pets unless they were outside and I was outside too. The staff was. Very courteous and Friendly. In all, my only complaint was the lack of vegan selections in the vending machines. Otherwise, I was extremely impressed.

10

Edward

13 Dec 2024

·

Stayed 1 night

Checked in after 10p.m. The desk service was quick, and gave needed info. On the I pad screen. Liked the room, and simple breakfast. Nice and quiet for a good night of sleep. Definitely a favorite place to stay in NKY

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Month	Average price
January	US$72
February	US$71
March	US$71
April	US$78
May	US$72
June	US$75
July	US$87
August	US$69
September	US$69
October	US$78
November	US$70
December	US$70

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $72	17 $55	18 $77	19 $73
20 $64	21 $64	22 $69	23 $71	24 $69	25 $78	26 $74
27 $62	28 $71	29 $69	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $80	3 $120
4 $126	5 $67	6 $69	7 $68	8 $73	9 $73	10 $74
11 $67	12 $66	13 $66	14 $67	15 $71	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Studio, 1 Queen Bed, Refrigerator & Microwave

Standard Studio, Refrigerator & Microwave

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Cincinnati - Florence - Airport

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