Hotel Grand Marlon

Name: Hotel Grand Marlon
Address: Avenida Juarez, 88, Chetumal, Quintana Roo, Mexico, Chetumal, Quintana Roo, Mexico
Rating: 7.73

"Well located"

"Loved the pool"

"Excellent in-house restaurant"

"Clean rooms"

"Spacious rooms"

"Accommodating staff"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk

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Property description

Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

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Guest reviews

7.7

Good

Based on 620 verified reviews

Who stays here?

Business

23%

Couple

29%

Family

41%

Group

What guests think

AI-generated summary based on recent guest reviews

At Hotel Grand Marlon, guests frequently appreciate the central location with on site parking and a popular restaurant, but many reviews also highlight dated facilities, inconsistent maintenance, and spotty in room Wi Fi that can hinder work or calls.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Juan D

16 Feb 2026

Stayed 1 night

Friendly staff, clean

Peter James

31 Dec 2025

Stayed 1 night

Nearby Restaurants

Ervin

16 Dec 2025

Stayed 1 night

Beds were uncomfortable. Wifi was not working 90% of the time.

Errol

15 Dec 2025

Stayed 1 night

The location was well in reach of the shopping area and the restaurant on site was excellent.

Delvin

14 Dec 2025

Stayed 1 night

Great staff and secure parking.

Avenida Juarez, 88, Chetumal, Quintana Roo, Mexico

Location

With a stay at Hotel Grand Marlon in Chetumal, you'll be within a 10-minute walk of Museo de la Ciudad and Explanada de la Bandera. This hotel is 18 mi (29 km) from Lake Bacalar and 0.5 mi (0.7 km) from Malecón de Chetumal.

Museo de la Ciudad(0.3 Miles)

Explanada de la Bandera(0.4 Miles)

Palacio de Gobierno(0.4 Miles)

Malecón de Chetumal(0.5 Miles)

Palacio Municipal De Othon P. Blanco(0.5 Miles)

Museum of Maya Culture(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free on-site parking for guests.

Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee of approximately MXN 145 for adults and children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The hotel has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

The hotel is located within a 10-minute walk of Museo de la Ciudad and Explanada de la Bandera, approximately 0.5 miles from Malecón de Chetumal, and 18 miles from Lake Bacalar.

Yes, the hotel features an outdoor swimming pool, which is available for guests to enjoy.

Children are allowed at the hotel, and there is no minimum age requirement for staying for free.

The hotel does not provide extra beds or cribs.

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