Name: Quay Apartments Clarence House
Address: Clarence House Clarence Place, St Julians, Newport, Cardiff (and vicinity), Wales, United Kingdom, Newport, Wales, United Kingdom
Rating: 8.58

Guest reviews

8.6

Fabulous

Based on 772 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Quay Apartments Clarence House, guests highlight spacious, well-equipped apartments with kitchens and generally friendly staff, plus a central location near shops and restaurants, while recurring complaints cover paid multi-storey parking conditions and comfort issues like temperature control and bedding.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Katie

29 Mar 2026

·

Stayed 1 night

Good spacious one bedroom apartment. Booked for 2 adults and 1 child, but not clear that no bed or sofabed is provided for the 3rd person. Mattress and bedding can be provided for additional fee. Early check in subject to availability. No messages responded to via hotel.com messaging service however when rang apartments directly the member of staff was extremely helpful. Very central and car parking is in multi-storey car park immediately behind apartments for eight pounds for 24hrs and can be paid when checking in. Convenience stores handily below apartment block.

10

Andrew

8 Oct 2025

·

Stayed 2 nights

Friendly, simple check -in. Easy parking in multistory just behind which can be added to the room. Great TV, good shower and comfy bed. Roomy flat with good equipment level in the kitchen. Some welcome gifts too (tea, coffee, sugar, washing up liquid and tea towels) which were very welcome. Mini supermarket located just below too.

2

Christopher

18 Sept 2025

·

Stayed 2 nights

Booked this for a colleague who had to leave the apartment due to its cleanliness. Broken taps, unsafe area. Avoid!!

8

Nazrul

25 Aug 2025

·

Stayed 2 nights

Okay

10

Esther

5 Aug 2025

·

Stayed 2 nights

Lovely

Clarence House Clarence Place, St Julians, Newport, Cardiff (and vicinity), Wales, United Kingdom

Location

With a stay at Quay Apartments Clarence House in Newport (St Julians), you'll be a 2-minute drive from Friars Walk Newport and 6 minutes from University of Wales-Newport. This apartment is 2.5 mi (4.1 km) from Newport Docks and 3.9 mi (6.3 km) from Tredegar House.

Riverfront Theatre and Arts Centre(0.3 Miles)

Rodney Parade(0.3 Miles)

Friars Walk Newport(0.5 Miles)

Newport Cathedral(0.8 Miles)

Newport Docks(2.1 Miles)

Newport Stadium(2.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site, subject to charges of GBP 8 per day, which includes in/out privileges. Parking height restrictions apply.

Check-in is from 15:00 to 23:00, and check-out is by 11:00. Early check-in is available for a fee of GBP 10, and late check-out can be arranged for GBP 15, both subject to availability.

The property is located in Newport's St Julians neighborhood, just a 2-minute drive from Friars Walk Newport and 6 minutes from the University of Wales-Newport. It is approximately 2.5 miles from Newport Docks and 3.9 miles from Tredegar House.

Children are welcome at the property, and one child can stay for free when occupying the parent or guardian's room using existing bedding.

Cribs (infant beds) are available for a fee of GBP 25 per stay. No extra beds can be accommodated.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

No pets are allowed at the property, with the exception of service animals.

Quay Apartments Clarence House

Amenities

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