Hotel Conquistador Santo Domingo

This is a new and clean hotel, the hotel is beautiful inside. The only thing that was missing was a coat closet, microwave and a refrigerator. There wasn’t much free or English programs on the television. The staff could be more English oriented. Communication with the staff was by translator app. But other than that I enjoyed my stay and would recommend the hotel conquistador to anyone.

Free coffee and buns in the porning, ATM on premisses, food options around the property. Small fridge in the room. Supermarket within 5 minute walk!

The hotel is nice. It has comfortable beds and the basics of what you need, toiletries, hairdryer, good wifi. Friendly staff. They also allow small dogs which helped us a lot.

Lobby is small and not large enough for a small group to meet.

Our room was at the 3rd floor, and the hotel do not have elevator and no have safe box

Nice, safe parking area with night security. Clean rooms and lobby area.

It is a 3 star for RD, not more but not less either. Staff is outstanding and afable. There is no lift, but you can ask for help. You need to ask for cleaning service of the room. It is a very good place to crash for a couple of nights and price is according to facilities.

Parkeringen er lidt upraktisk, men de rykker rundt på bilerne. Der er list støj når nogen går på gangen. Der er meget støj om dagen pga. byggeriet ved siden af. Der var rengøring på værelset når man bad om det. Knagen var i stykke og blev ikke lavet men jeg var der. Der var ikke andre steder at hænge tøjet.

Nice basic accomodations. I was happy they have staff to carry bags up stairs since there is no elevator.

Friendly staff, convenient location, cheap dinning around, free parking.

Great, clean hotel

They had no TV cable was out and I seen small bugs crawling around. Glad it was only one night stay.

No elevators, room cleaning service was pore, only 1 cushion for each person. They only put 1 toilet paper each time and 2 towels nothing more. They have a electricity saving system that whenever you go out of the room everything shuts down including the mini fridge. So when you return into the room its very hot and the also the drinks in the fridge.

Localização ok em relação ao preço. Limpeza Horrível para os padrões básicos. Pessoal da lavanderia também não colaborava com as toalhas

The reception was really nice but the room was dirty. I had to ask for pillow, bedsheets and duvet change. I didnt expect that. The receptionist guy named David that speaks English was really nice though. I would give a five just for him.

Me pareció un hotel excelente, me quedé una noche después de un largo viaje y pues la habitación era muy cómoda, bastante limpia, muy buena ubicación también. Un lugar muy tranquilo 10/10.

Esta bien por el precio que pagas, estaba un poco sucio el baño y tenia desperfectos. El recepcionista dejaba mucho que desear, le pedimos toallas y le preguntamos por el agua caliente y nos dijo que no sabia y que "no podia hacer mas por nosotros".

Clean

Esta moderna , excelente la limpieza y trato, además en muy buena zona,

Limpia, cómodas las instalaciones

comstruction noise early in the morning

Very basic room. Good enough to sleep for the night

It was okay however the room is too small

Lobby is small and not large enough for a small group to meet.

Hotel Conquistador is great. The location is wonderful - in a quiet neighborhood that has plenty nearby (stores, restaurants, a short walk to the metro). My room was clean and well appointed. The WiFi was great. All of the staff were friendly and very helpful. I can’t recommend this place highly enough and plan on returning if in Santo Domingo.

First the positives the staff isn't bad, they will try to help you. There is a atm in the lobby but be careful using something so obvious it might overcharge you. The room was decent and had a fridge. It's close to a supermarket . Now the bad stuff. The staff seems to not be trained in hospitality and I know I was hospitality major in college. The Wi-Fi coverage was terrible and I told them about it. I found a work around by using my secondary smartphone as router extension to get wi fi coverage. There was no workspace for business travelers and believe me they had space for one in my room. Don't order in without expecting ants so throw away the garbage outside or the lobby.

AC kept my room cool.

For the price everything was fine but the rooms are super tiny not like the pictures represent and only 2 towels in room no garbage can no windows it felt like a fancy prison cell

En general el hotel es bueno, sin embargo tuve que subir por las escaleras al tercer piso con una maleta pesada y no llegaba la señal de Internet a la habitación.

Parkeringen er lidt upraktisk, men de rykker rundt på bilerne. Der er list støj når nogen går på gangen. Der er meget støj om dagen pga. byggeriet ved siden af. Der var rengøring på værelset når man bad om det. Knagen var i stykke og blev ikke lavet men jeg var der. Der var ikke andre steder at hænge tøjet.

No pudimos alojarnos. Teníamos una reserva hecha desde hacía varias semanas. Después de un un vuelo de 3 horas y otro de 9 horas con un bebé de 4 meses y otra de 23 meses, Llegamos al hotel y nos dicen que no tienen ninguna habitación libre. Que nuestra habitación la han ocupado y que la única solución al respecto es reubicarnos en un hotel de la cadena que está en otra zona alejada y que además tiene una valoración bastante inferior y un precio bastante inferior a este hotel que habíamos reservado. Cuando le comentamos que no estamos de acuerdo con ese hotel nos dicen que no hay otra solución y que nos busquemos la vida. Todo esto a las 22 de la noche y repito, con dos bebés. INDIGNANTE. Sin vergüenzas… ni el taxi quisieron costearnos hasta otro hotel que tuvimos que reservar y pagar sobre la marcha….

The property was very clean. The staff was very friendly and helpful

The hotel is extremely clean, everybody working there is very polite. Just keep in mind - if you are travelling from the US - that the staff speaks only Spanish. Still, they do everything they can to help.

the front desk was a bit rude I had to ask for towels many times but they are unsure of check out times with staff I was told 2pm but had a knock on my door for 12:30pm and I was rushed out but when I asked for towels that took as much time and then I still had to go downstairs to get then

I booked a reservation in advance missed my flight and immediately called and messaged the property with the contact given on the Expedia app with no reply. I arrived the next day and they told me they didn't have rooms even though I paid and reserved the room for a week. They sent me to another hotel where there was roaches, a rotting hole in the ceiling and prostitutes doing business in the lobby. When I finally went back to the original hotel the room we had ac kept freezing and spitting out ice on us. I will not be staying at this hotel again.

They opened my assignment room door to a non guest! I’m very very furious! It doesn’t matter any reason! They do not protect your privacy.

Great value. This place is clean and quiet with friendly staff. If you are looking for a place where you feel safe and cared for, this is the place.

Friendly staff Clean comfortable rooms Easy to find Quick drive to popular areas and restaurants

Checking was very unfriendly

Nice basic accomodations. I was happy they have staff to carry bags up stairs since there is no elevator.

Love the area

This property is clean, no noise, has a big market in the corner.

Area is nice

Close to many places and easy to go around.

Hotel Conquistador is great. The location is wonderful - in a quiet neighborhood that has plenty nearby (stores, restaurants, a short walk to the metro). My room was clean and well appointed. The WiFi was great. All of the staff were friendly and very helpful. I can’t recommend this place highly enough and plan on returning if in Santo Domingo.

The property manager was not only unprofessional she was very disrespectful. There was no water in the building for a long period of time when addressing the issue with her she said it wasn’t even that long but the concern was you did nothing to accommodate the inconvenience nor understand the frustration on our part. There is limited eating options in the area. You’ll have trouble sleeping due to the amount of noise surrounding hotel. When asked for recommendations no hotel employee was able to help they just simply said walk down there you might find something. While waiting for transportation they couldn’t even turn on the lights in patio for the driver to see us. The rooms are small the beds where uncomfortable and there’s only one dirty dresser available for items. We originally had a two bedroom room and upon arrival were split up due to over booking on their part when that was addressed she stated that we were lucky we weren’t left out in the street cause that happens all the time. Contacting Expedia was even less help as a travel app they should do better research on who they vouch for in the future they were also no help. In my opinion this “hotel” is where locals go to realtions and be gone after they’re done. Finally the amount of the lodge shouldn’t affect the level of professionalism they court their business with.

Great location, its close to stores and shopping centers. Good customer service, the place is clean and safe.

Es un hotel cómodo y en una area tranquila y ademas es económico me gusto mucho

La ubicación es buena

Friendly staff Clean comfortable rooms Easy to find Quick drive to popular areas and restaurants

No more comments. Breakfast on the other side is a joke.

The day from desk lady was rude. They give you the breakfasts only if you book through intenet. Night staff great.

Instalaciones bien Servicio pésimo Desayunos pésimos Para pasar la noche hacen mucho ruido y un trabajador nos abrió la puerta con su llave maestra interrumpiendo nuestra privacidad

Muy limpio. Personal amigable. No nos hablaron en ningún momento del desayuno incluido, por lo demás excelente

Lo único que no me gustó es que nos hospedamos cuatro personas y el desayuno que recibimos sólo fue para 3, en este sentido no me gustó.

Free coffee and buns in the porning, ATM on premisses, food options around the property. Small fridge in the room. Supermarket within 5 minute walk!

The property manager was not only unprofessional she was very disrespectful. There was no water in the building for a long period of time when addressing the issue with her she said it wasn’t even that long but the concern was you did nothing to accommodate the inconvenience nor understand the frustration on our part. There is limited eating options in the area. You’ll have trouble sleeping due to the amount of noise surrounding hotel. When asked for recommendations no hotel employee was able to help they just simply said walk down there you might find something. While waiting for transportation they couldn’t even turn on the lights in patio for the driver to see us. The rooms are small the beds where uncomfortable and there’s only one dirty dresser available for items. We originally had a two bedroom room and upon arrival were split up due to over booking on their part when that was addressed she stated that we were lucky we weren’t left out in the street cause that happens all the time. Contacting Expedia was even less help as a travel app they should do better research on who they vouch for in the future they were also no help. In my opinion this “hotel” is where locals go to realtions and be gone after they’re done. Finally the amount of the lodge shouldn’t affect the level of professionalism they court their business with.

En este hotel la atención al cliente no existe. No están educados para darla. La gerenta una desagradable y maleducada. El desayuno no esta muy claro como funciona. Pero no lo tienen disponible. La habitación es chica, pero por el precio está bien.

Friendly staff, convenient location, cheap dinning around, free parking.