Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and when is it served?

A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Does the property allow pets?

Yes, pets are allowed with a pet deposit of USD 100 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to nearby attractions?

The property is located in Custer, within a 5-minute drive of Black Hills National Forest and Rocky Knolls Golf Course. It is 3.3 miles from Stockade Lake and 5.5 miles from Custer State Park.

Are children allowed to stay at the property?

Yes, children are allowed to stay at the property. The minimum age for children to stay for free is not specified.

Chalet Motel in Custer, USA

Average nightly price at Chalet Motel by month, last 12 months (USD)
Month	Average price
May	US$102
June	US$112
July	US$113
August	US$105
September	US$109
October	US$83

What guests think

At Chalet Motel, travelers highlight its retro, cottage-style charm and walkable Custer location, while noting compact rooms and especially tiny bathrooms, basic grab-and-go breakfasts, and vintage quirks like inconsistent hot water, older mattresses, and occasional musty or cleaning odors.

Guests consistently praise the friendly, helpful staff, and many find the property clean and quiet for its age. Conveniences include parking at the door and, in some units, kitchenettes or small kitchens and outdoor seating. Expect a simple, nostalgic motor-court stay best for travelers who value character over space and modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Simple motor-court setup with parking at the door; some units include kitchenettes or a full kitchen and there are outdoor seating/courtyard areas. Amenities beyond the basics are limited.

Related guest reviews

10

Angela

8 Jun 2024

·

This little motel was adorable. The staff was nice and come around with a basket of breakfast grab and go items the evening prior. Our room had a bench outside. The bed was comfortable, but pillows were a bit hard. The room was very clean. A coffee pot and coffee in the room. All the Custer restaurants and shops were within a short walk. Miner's Cup next door had great coffee shop drinks and breakfast sandwiches.

8

Jodi

1 Jul 2024

·

Stayed 1 night

Lovely little spot, comfortable beds, nice open courtyard and a green space behind cottages. The included breakfast in the room was a bonus. Shopping nice and close and a great way to stretch your legs after driving. Several options for food within easy walking distance.

10

Miles

20 Jul 2025

·

Stayed 2 nights

Great property. Michelle was very nice. Parking right in front of your door. Easy in/out.

8

Erik

9 Jun 2023

·

Stayed 1 night

Vintage Motel motor court experience ca. 1930s in much original survivor condition. Very clean comfortable and accessible. Staff friendly supportive and proud of their property. Parking right outside your door!

10

Todd

18 Aug 2024

·

Stayed 1 night

Quaint separate cottages with parking right in front of each cottage. Reasonable price and the hostess was very friendly and accommodating.

8

Gabriel

5 Jun 2024

·

Stayed 5 nights

Michele and her staff were wonderful from the time we pulled in the lot until a follow up phone call after we left. It was so nice having our own kitchen and it was quiet and peaceful. The shower is small but that was my only issue. We will definitely stay there again if we’re in the area. We were there 5 nights. It felt like we were in our own small apartment instead of a hotel room.

10

Mark

31 May 2024

·

Stayed 1 night

The check in was quick and easy. Property was clean. Loved that it had fully operational kitchenette with stove, oven and apartment sized refrigerator. Bathroom was a bit small, but was adequate. We would stay there again for sure.

10

Whitney

15 Jul 2025

·

Stayed 1 night

It’s a great, quaint place to stay. Our room had everything we needed. A side kitchen area with a little morning food provided. Plenty of hot water in shower and very comfy bed. If I’m back this way, I’ll definitely stay here again!

8

Christine

13 Oct 2025

·

Stayed 1 night

We stayed in 2 different units due to booking dates. One unit had a small kitchenette, the other did not. Both units were fine, just are just in need of upgrades. The manager was awesome. The location was great for walking the city. I would recommend Chalet if you are comfortable with not “top of the line.”

8

Pamela

30 Jul 2023

·

Stayed 1 night

Bathroom tiny, but doable. Quaint cute cottages with lots of outdoor seating! Fridge and good continental breakfast

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Cleanliness

Many reviews describe clean rooms and well-kept cabins, but some report musty or chemical odors and occasional bathroom grime or stray hair. Overall standards feel decent for the property’s age but inconsistent.

Related guest reviews

10

Kirsten

19 Jun 2025

·

Stayed 1 night

Everything was clean and comfortable. It was a perfect one night stay in a great location. The service was friendly and helpful.

10

Katherine

2 Oct 2023

·

Stayed 1 night

Staff was super helpful with our late arrival. Accommodations were VERY CLEAN.

10

Rodney

17 Jun 2025

·

Stayed 1 night

Very clean.

10

Leo

25 Jul 2025

·

Stayed 1 night

We had such a nice stay in this incredibly charming property. The staff was nice, the room was clean and quaint and it had everything you could need. It was extremely convenient to the amenities of town and the area attractions. Wish we could have stayed longer.

4

Deborah

27 Jul 2024

·

Stayed 4 nights

Room had terrible smell, possibly cleaning products, not sure. It gave me a headache and made me nauseous. Small room, small refrigerator, no freezer. Just couldn’t stay in room with the smell for 4 days. Wouldn’t recommend.

8

Sandra

6 Oct 2025

·

Stayed 2 nights

Old property which has its charm yet musty smell

4

Chad

26 Sept 2025

·

Stayed 1 night

I'm sure this property was charming many years ago but for 2025, it needs updating and remodeling. Everyone who works here is very nice. The room needed additional cleaning as there was hair everywhere on side of doors, on bathroom walls. The bathroom is very small so if you are over 5'10" it is very uncomfortable as toilet to sink is cramped. The shower is also very small. Only here for about 12 hours and woke up with horrible back pain. The mattresses need to be replaced. It's right off the main road.

10

Megan

14 Aug 2024

·

Stayed 1 night

Adorable retro motel. Clean and comfortable. Staff was wonderful!

4

sarah

25 May 2024

·

Stayed 1 night

So the room itself was fine but either they had just fumigated the hotel or were using extremely potent cleaning products. We turned on fans and left the room for 3 hours and even then it was the same. We checked out without spending the night.

8

Mary

11 Sept 2025

·

Stayed 2 nights

Room very small, toilet took several times to flush, shower head wasn’t adjustable, bathroom walls dirty, room stuffy.

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Rooms

Rooms are small with very tight bathrooms and vintage quirks (tilted floors, limited outlets, window A/C), yet many find them comfortable and quiet. Some mention weak heating or A/C, slow or inconsistent hot water, and worn mattresses.

Related guest reviews

8

Paul

19 Sept 2024

·

Stayed 2 nights

This is a unique property with individual bungalows. Very cute and in good repair. The beds are comfy, the room clean. They have their quirks. The floor in ours was tilted a bit, so you walked quickly to the tiny bathroom. Took the hot water a few minutes to arrive and the air conditioner didn't do much to cool the room. We just opened the windows and let the evening breeze in. But a great value with lots of character.

8

Natale

29 Jun 2023

·

Stayed 1 night

I would not rent this property. I cannot talk about all the issues with this property. First parking is tough then it is very small and the unit we stayed in was leaning very out of level. A/c didn’t work. I could not fit my shoulders in the shower. Bathroom was very small hard to turn around in it. Had a sign telling me to run water a while as water heater was far away from the unit. Never did get warm water let alone hot water after 7 minutes as I gave up. Could keep going but I think you got the jest. Very over priced.

8

kevin

13 Sept 2023

·

Stayed 1 night

Very small and dated but clean

10

Katelyn

20 Aug 2025

·

Stayed 1 night

Very quaint and perfect for what we needed. The gal at the desk had pre stocked our rooms with breakfast items which was helpful since we planned to leave before the office opened. The cabins are quite small so keep that in mind, especially the bathroom. The bed wasn’t overly comfortable. Very convenient and casual though.

4

Mitchell E

31 Oct 2025

·

Stayed 2 nights

Outdated and very small

4

Chad

26 Sept 2025

·

Stayed 1 night

I'm sure this property was charming many years ago but for 2025, it needs updating and remodeling. Everyone who works here is very nice. The room needed additional cleaning as there was hair everywhere on side of doors, on bathroom walls. The bathroom is very small so if you are over 5'10" it is very uncomfortable as toilet to sink is cramped. The shower is also very small. Only here for about 12 hours and woke up with horrible back pain. The mattresses need to be replaced. It's right off the main road.

8

Rick and Sandy

27 Aug 2025

·

Stayed 2 nights

Wonderful reception, comfortable beds. Tight but possible parking right next to cabin, tight in the bathroom and bathroom door hits one bed if you have two beds in your room like we did. Reasonable rate for the area. Breakfast was muffins, sugar juice, and sugar yogurt. There were also apples and oranges. No breakfast room. The first night the food was left in our room, and the second night we picked up the food in the office.

8

Pamela

29 Jun 2024

·

Stayed 1 night

Nice place to stop for a night. We were in room 15, its very small, bathroom is tight. Your butt sticks out the bathroom door while brushing your teeth. Yes I would stay again no musty smells even though it’s an older property. Very clean. Great people and you can actually walk to town and there’s plenty to do and see there, just know it’s basically a small bedroom with a 3 1/2 by 10 bathroom with the stand up shower taking up about 4 feet of the length.

6

Barbro

11 Oct 2024

·

Stayed 1 night

Så fina pittoreska små chalet att övernatta i. Mycket trevlig och serviceinriktad personal. Skön säng och lagom mjuka kuddar. 2 frukter, saft och yughurt till frukost. Det åt vi. Gott och bra, men till det söta muffins! Vi gick till Subway rakt över gatan istället, för att få en "riktig frukost". Vårt rum med en queensize bed, var otroligt kompakt. Vi var två personer i rummet och kunde knappt röra oss, och svårt att få plats med två stora resväskor. Vi blev också besvikna för att vi fick ett rum på baksidan av vårt lilla hus och att rummet var så litet. Detta drar ner det poängen. Skulle vi bo där igen? Nej. Många butiker och restauranger i närheten.

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8

Mark

4 Aug 2024

·

Stayed 2 nights

Outside Chalet very nice. inside older looking and basic. kitchen large and bed very comfortable. bathroom is very small. very small.

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Service

Service is a standout: staff are warm, accommodating, and responsive, with easy check-in/out and helpful local advice. A few note limited office hours.

Related guest reviews

10

lonnie

14 Oct 2025

·

Stayed 2 nights

Staff was awesome

10

LaNita

17 Sept 2025

·

Stayed 1 night

The checkin was quick and easy. The staff was very helpful. It’s a lovely quaint hotel with a great location. The staff had already placed breakfast in our unit for us.

10

Laura

6 Jun 2025

·

Stayed 1 night

The Chalet Motel was wonderfully quaint with a super comfortable bed, a nice clean bathroom, and a super attentive staff working the office!

10

Catherine

22 Jul 2025

·

Stayed 5 nights

We love the chalet motel. We have stayed there six years in a row. We love the owner. It’s very quaint of course it’s older so we know what to expect. We will come again next year.

10

Miles

20 Jul 2025

·

Stayed 2 nights

Great property. Michelle was very nice. Parking right in front of your door. Easy in/out.

8

Danelle

29 Aug 2025

·

Stayed 1 night

Such a cute chalet to stay in! Michelle was the absolute best making sure we were taken care of and the continental breakfast already in the room was perfect. We stayed one night and check in and out were easy and convenient. It is a 1937 chalet with updates so the condition is what it is. Everything was very clean and we were thankful for the window air unit since it was unseasonably hot. Great location and value as we were passing through Custer.

8

Todd

7 Oct 2025

·

Stayed 1 night

As old as this place is, it is in awesome shape! If you like the tiny roadside cabins of yesteryear, this is your spot. It is perfect for a little overnight on the way. Our host was welcoming, accommodating, and we enjoyed the little breakfast provided. Look forward to drifting through again soon!

10

Stefanie

27 Jun 2025

·

Stayed 3 nights

This is a great little stay. You are about 45 minutes from most attractions in the Black Hills (a little more for Badlands and Devil's Tower). Becky was great. We had a 2 queen room (1 Queen with a chair and tv and another Queen in a separate bedroom with a desk. The rooms are a good size. It's a clean place located near shopping (Dollar Store right next door) and many restaurants within a short walking distance or drive.

10

LINDA

7 Oct 2025

·

Stayed 1 night

The staff was great! Very helpful and friendly. The room and place was as pictured. Great location.

10

Eugene

30 Jun 2024

·

Stayed 1 night

Very helpful and responsive staff

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Location

Walkable to downtown Custer, dining, and shops, and a convenient base for Custer State Park, Crazy Horse, and Mount Rushmore. Generally quiet despite being near the main road.

Related guest reviews

10

Karen

24 Aug 2024

·

Stayed 1 night

Checkin and checkout were very easy. The property is lovely, quiet, and close to beautiful Custer State Park. The Continental breakfast options are provided in the room.

10

Amy

16 Jul 2024

·

Stayed 1 night

Absolutely perfect for what we needed! Clean, walkable to town center, friendly staff! High recommend!

10

Sherrie

16 Sept 2023

·

Stayed 1 night

Cute and Friendly, the perfect location to see Custer State Park, Crazy Horse and Mount Rushmore. Had everything we wanted.

8

TANDI

16 Jul 2024

·

Stayed 2 nights

Staff was great. Great location

8

Nikki

14 Aug 2023

·

Stayed 1 night

A quaint old small room. Very clean and a super comfy bed. Walkable to downtown. Good over an overnight

10

Jaclyn

21 Jul 2025

·

Stayed 1 night

Cute little place. Great location. Wish we could have stayed longer but we were just passing through. Great location, very walkable area.

8

Bradley

2 Jul 2025

·

Stayed 3 nights

It was very nice that we had a detached chalet to ourselves. There is a great deck in the back which we used every night. Staff is super friendly and the motel is within walking distance of everything in Custer. It is also about a 15 minute drive to Sylvan Lake.

10

warren

5 Jun 2024

·

Stayed 4 nights

Very friendly staff, clean and well kept. Easy walk into downtown for dining and shopping. Safe and affordable. Perfect for touring Custer state park and the black hills area.

10

Timothy

4 Aug 2023

·

Stayed 1 night

Quain little property on the edge of a very walkable main street.

8

Christine

13 Oct 2025

·

Stayed 1 night

We stayed in 2 different units due to booking dates. One unit had a small kitchenette, the other did not. Both units were fine, just are just in need of upgrades. The manager was awesome. The location was great for walking the city. I would recommend Chalet if you are comfortable with not “top of the line.”

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Dining

Grab-and-go continental breakfast is placed in rooms (typically muffins, yogurt, fruit, juice, and coffee). Many appreciate the convenience, though some find it minimal or miss earlier coffee.

Related guest reviews

10

Angela

8 Jun 2024

·

This little motel was adorable. The staff was nice and come around with a basket of breakfast grab and go items the evening prior. Our room had a bench outside. The bed was comfortable, but pillows were a bit hard. The room was very clean. A coffee pot and coffee in the room. All the Custer restaurants and shops were within a short walk. Miner's Cup next door had great coffee shop drinks and breakfast sandwiches.

8

Julie

30 Sept 2023

·

Stayed 2 nights

Perfect location and accommodation for our busy days of sightseeing. All basics are covered. Even offered coffee/juice grab & go breakfast at 4:30am day of Buffalo Roundup, which was awesome.

10

Nancy

14 May 2025

·

Stayed 1 night

These little chalets were fabulous! Clean, comfortable and a great continental breakfast was in the room!

8

Norman

24 Sept 2025

·

Stayed 1 night

An older property but clean and reasonable price. Minimal breakfast.

10

Cheryl

6 Oct 2025

·

Stayed 1 night

The Chalet Motel was very cute and quiet. I loved the little breakfast items right in the room.

6

Christa

5 Jul 2025

·

Stayed 1 night

Tiny room. The beakfast was a muffin in our room - not grab and go from lovely baskets as in the photos. No coffee until 7:30 am.

8

Rick and Sandy

27 Aug 2025

·

Stayed 2 nights

Wonderful reception, comfortable beds. Tight but possible parking right next to cabin, tight in the bathroom and bathroom door hits one bed if you have two beds in your room like we did. Reasonable rate for the area. Breakfast was muffins, sugar juice, and sugar yogurt. There were also apples and oranges. No breakfast room. The first night the food was left in our room, and the second night we picked up the food in the office.

8

Dennis

28 Jun 2025

·

Stayed 1 night

This is an old hotel with all utilities. My room was small, but fine for me. Your breakfast is already in the room when you arrive. I had a coffee, muffin, yogurt, and an apple for my breakfast. When you leave, you just leave the key in the door and go.

8

Todd

7 Oct 2025

·

Stayed 1 night

As old as this place is, it is in awesome shape! If you like the tiny roadside cabins of yesteryear, this is your spot. It is perfect for a little overnight on the way. Our host was welcoming, accommodating, and we enjoyed the little breakfast provided. Look forward to drifting through again soon!

6

Barbro

11 Oct 2024

·

Stayed 1 night

Så fina pittoreska små chalet att övernatta i. Mycket trevlig och serviceinriktad personal. Skön säng och lagom mjuka kuddar. 2 frukter, saft och yughurt till frukost. Det åt vi. Gott och bra, men till det söta muffins! Vi gick till Subway rakt över gatan istället, för att få en "riktig frukost". Vårt rum med en queensize bed, var otroligt kompakt. Vi var två personer i rummet och kunde knappt röra oss, och svårt att få plats med två stora resväskor. Vi blev också besvikna för att vi fick ett rum på baksidan av vårt lilla hus och att rummet var så litet. Detta drar ner det poängen. Skulle vi bo där igen? Nej. Många butiker och restauranger i närheten.

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Chalet Motel

Prices for Chalet Motel

Monthly average prices

About this property

Location

Room options

Classic Quadruple Room, 2 Queen Beds

Classic Apartment, 1 Queen Bed

Classic Cabin, 2 Queen Beds

Classic Double Room, 1 Queen Bed

Guest reviews of Chalet Motel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Chalet Motel