Is parking available at the property?

Parking is available on-site and is free. However, it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle is available on request. Guests can arrange pick-up by contacting the property upon arrival.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different floors.

What is the location of the property in relation to key landmarks?

The property is located in Camelback East, Phoenix, just a 4-minute drive from Tempe Town Lake and 8 minutes from Arizona State University. It is approximately 6 miles from Chase Field and the Phoenix Convention Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 7:00 AM to 10:00 PM. The pool is seasonal.

What are the policies for guests staying with children?

Children are welcome at the property. Kids can stay for free up to a certain age, though specific age details are not provided.

Holiday Inn Express & Suites Phoenix Airport North

Average nightly price at Holiday Inn Express & Suites - Phoenix - Airport North by IHG by month, last 12 months (USD)
Month	Average price
January	US$147
February	US$208
March	US$226
April	US$163
May	US$128
June	US$104
July	US$87
August	US$91
September	US$107
October	US$154
November	US$145
December	US$127

What guests think

Holiday Inn Express & Suites - Phoenix - Airport North by IHG is widely appreciated for very clean, comfortable rooms, welcoming staff, and a well-liked hot breakfast, making it a dependable stop for overnights and flight connections.

Guests find the location very close to Phoenix Sky Harbor, but note few walkable dining options and a surrounding area that can feel scruffy. Common drawbacks include airport shuttle restrictions or confusing pickup, occasional housekeeping lapses, and sporadic noise from air conditioning or neighboring rooms; the pool has been closed at times. Overall, expect a clean, convenient, no-fuss stay well suited to airport travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and gym are appreciated; some stays saw the pool closed. Free parking is available but can be tight, there is no on site restaurant, and the lobby market is convenient but pricey.

Related guest reviews

8

anthony

9 May 2025

·

Stayed 1 night

Nice clean room. We were in a room close to the lobby but it was quiet throughout our stay. Pleasant and professional staff. Pool was closed but guests could use sister property's pool across the parking lot. Literally hundreds of restaurants will deliver here which is good as the area is pretty sketchy.

10

Noel

24 Aug 2024

·

Stayed 1 night

Need more parking

10

Brock

28 Apr 2025

·

Stayed 1 night

Great breakfast. The room was fantastic to stay in!! The pool & gym were awesome to have there also in hotel. Great staff & will for sure stay there again in the future!

10

Alphonso

7 Jul 2025

·

Stayed 1 night

Amazing and has free parking was definitely a plus.

10

Lisa

25 Aug 2024

·

Stayed 1 night

We chose this hotel due to its convenient location to Celebrity Theater. We were pleasantly surprised by how spacious our room was. The staff were so friendly and helpful. The only negative is the parking, as it was completely full when we returned from our event.

8

Margarita

10 May 2025

·

Stayed 1 night

Cleanliness, quiet, comfortable room, average breakfast, good customer service. The only cons was the hotel has not restaurant on site

10

Ashly

19 Jul 2025

·

Stayed 2 nights

Very clean and breakfast everyday was amazing! The pool was the best for that heat and the gym was nice and well equipped. Overall would definitely stay here again!

6

Natalie

8 Aug 2025

·

Stayed 1 night

First room on first floor..long walk, NO view. Changed to room on fourth floor near elevator. Very comfortable bed, nice room. No restaurant! Could take shuttle to two expensive restaurants. Decided to microwave frozen meal sold at motel.

10

Israel

26 Apr 2025

·

Stayed 1 night

Nice pool and good location. Comfy bed. Quiet.

10

Ma.Cynthia

26 Mar 2025

·

Stayed 2 nights

Clean room and hotel. Quiet, and offices around the area. Free Breakfast and options are great. Free parking too.

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Cleanliness

Reviews frequently praise very clean rooms and well kept spaces. A few reported missed details such as stains or hair, an occasional pest, and inconsistent housekeeping.

Related guest reviews

8

Rachel

19 Jul 2025

·

Stayed 1 night

Easy and convenient check-in. The staff was courteous and the breakfast was good. The room was clean. There were several mysterious stains on the chair, floor, and comforter. It was quiet and convenient place to stay to catch our early flight.

10

JULIE

31 Aug 2025

·

Stayed 1 night

We needed a hotel near the airport when our flight was delayed to the next day & we’re delighted that the Holiday Inn Express had shuttle service & very clean & comfortable accommodations after a very tiring & frustrating travel day!

10

Lauren

30 Oct 2025

·

Stayed 4 nights

The room was amazing very clean the staff was very helpful as well as keeping areas clean

10

Brian

11 Jun 2025

·

Stayed 1 night

The mattress is very comfortable. I love that Holiday Inn provides Dove products. My only complaint is that there was hair all over the bathroom sink.

10

Robin

16 Jul 2025

·

Stayed 1 night

Clean, well maintained. Simple landscaping, looks good.

10

Suzette

26 Nov 2025

·

Stayed 1 night

Nice, clean, good location.

10

Taira

22 Jun 2025

·

Stayed 1 night

We stay here often. Its always clean, staff friendly & good breakfast.

10

Yiniola

29 Mar 2025

·

Stayed 1 night

All well with exception of Coach roach in the room

6

Carrie

16 Feb 2025

·

Stayed 1 night

Great location and lovely, kind staff. Hall carpets were stained and needed a good scrub. Urine/stains under toilet. Hairs in bathtub.

10

Patricia

19 Jun 2025

·

Stayed 3 nights

Rooms and overall cleanliness was excellent.

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Rooms

Rooms are modern, spacious, and comfortable with supportive beds and practical layouts. Some mention noisy AC or upstairs footsteps, high beds or awkward closets, and occasional TV casting or Wi Fi quirks.

Related guest reviews

10

Melissa E

4 Oct 2025

·

Stayed 1 night

Hot breakfast was decent. My kids had a blast with the pancake machine. Comfortable beds.

8

Debra

11 Jul 2025

·

Stayed 1 night

The hotel was nice but the bed was too high for me to even get in it. The shuttle does not start running to 5 am. It was useless fov us as our flight was at 6:10.

6

Bintou

16 Jul 2025

·

Stayed 5 nights

The air conditioning was so loud I was not able to sleep for 2 nights

10

JEAN

17 Oct 2024

·

Stayed 1 night

The only issue was the casting to TV did not work. After trying for over an hour, we gave up.

8

Bonnie

13 Apr 2025

·

Stayed 1 night

Everything was great with the exception of the people in the room above ours was ridiculously noisy. We asked front desk to handle and it didnt change much.

8

Lesley

15 Oct 2024

·

Stayed 1 night

Closet is basically non functional for hanging dress clothes. Ironing board has to be placed on a diagonal in the closet rendering the closet non functional.

10

Raeleen

22 Sept 2025

·

Stayed 1 night

Great overnight stay. We loved the free shuttle from the airport, the great breakfast and the friendly and helpful front desk staff. Perfect room: spacious, modern and super clean. Highly recommended as a good landing after a long flight.

10

Melissa

23 May 2025

·

Stayed 1 night

We were on a very quick trip and went to 4 different cities/hotels, but your room was by far the most spacious and the beds are the most comfortable. 10/10

10

Cynthia

16 May 2025

·

Stayed 1 night

Extremely comfortable

10

Gary

23 Jun 2025

·

Stayed 1 night

Great Bed great smart TV so you can use your phone to hook up and watch whatever you want which in this day and age is so much better than having to have five or eight channels on a hotel TV

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Service

Staff are widely described as friendly, efficient, and helpful. Recurring issues involve airport shuttle pickup rules or limited hours and occasional front desk problems like delayed check in, cancellations, or billing errors.

Related guest reviews

10

Lora

12 Oct 2025

·

Stayed 1 night

The airport shuttle was timely amd courteous

8

Debra

11 Jul 2025

·

Stayed 1 night

The hotel was nice but the bed was too high for me to even get in it. The shuttle does not start running to 5 am. It was useless fov us as our flight was at 6:10.

8

Pamela

8 Apr 2025

·

Stayed 1 night

I’m sorry I didn’t get her name, but the black woman with short hair at check -in is a huge asset. Very friendly and welcoming. Shuttle pickup arrangements were confusing.

2

Candace

20 Sept 2025

·

Stayed 1 night

I showed up and they no showed me and I’m sanding here at nearly 3 am trying to check in. This is insane. The male desk person was also quite rude. I just made the reservation because it got late. Now I’m standing with my 3 year old trying

10

Yuan

7 Jan 2025

·

Stayed 1 night

Super clean, nice staff, well maintained facility! Be aware that the shuttle stops at 11pm. You have to take a uber if you arrive after 11pm.

6

Christine

21 Feb 2025

·

Stayed 1 night

PLEASE NOTE THAT THIS HOTEL IS NOT LICENSED TO PICK UP AT THE AIRPORT. When they “SUGGEST” an off-airport pick up location accessible by the sky train “as a convenience (NOT STATED AS A REQUIREMENT) to beat the crowd at the curb”, DO IT! It is the ONLY WAY you will get picked up by their courtesy vehicle. Otherwise, the hotel is good. Was very quiet and the beds were awesome.

6

Lisa

10 Feb 2025

·

Stayed 1 night

The property and our stay were comfortable. My issue that caused the average overall rating is that when we called from the airport, we were told there was no shuttle. That cost us an extra $20 for a taxi. We were able to take the shuttle back to the airport. Unfortunately my partner did not get the name of the person when he called for our pickup from the airport.

6

Jo Anne

5 Sept 2024

·

Stayed 1 night

Arrived at the hotel a couple of hours early due to flight. Room wasn't ready, so I sat in the lobby across from the check-in desk. About an hour after I arrived and over the course of the next 90 minutes, six other people/groups arrived and all were given their keys and allowed to check in while I still sat in the lobby. I asked the desk staff if they'd let me know when my room was ready, and despite sitting right in front of them and them just chatting with other staff and guests who were allowed to check in, I was not allowed to check in. I eventually had to ask for a bathroom so I could bring in my bag and change/freshen up for an event I came to town to attend. My room was "still not ready" before I left at 3 p.m., so I had to go and didn't get to check in until 11 p.m. when I returned. The night staff was considerably friendlier. But due to this experience, I would never stay in this hotel again.

4

Charles

4 Apr 2025

·

Stayed 1 night

I was charged twice for my room.

10

Karen

28 Oct 2025

·

Stayed 1 night

The coffee was ground fresh as you wait, and there was a great selection for breakfast. We really appreciated the airport shuttle. It was timely and the driver was pleasant. Kudos to the front desk for their efficiency and customer service skills.

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Location

Very convenient to Phoenix Sky Harbor and major roads. The surrounding area has limited walkable dining and some reports of homeless activity, though many felt the property itself safe.

Related guest reviews

10

Terri

1 Jun 2025

·

Stayed 1 night

Staff were very accommodating and friendly. Shuttle to airport was prompt. Breakfast was very good. Not much in the way of dining around hotel. Would definitely stay again.

10

Cindy

4 Jun 2025

·

Stayed 2 nights

Awesome place, close to airport

10

Jennifer

6 Jun 2025

·

Stayed 1 night

Property is what you might come to expect for a Holiday Inn express, including free breakfast. I like that I can count on Holiday Inn express to be consistent regardless of location. They did not have dining on the property but did provide suggestions within a walkable distance(a couple of blocks) which was safe. Property offered a little sundry store with drinks and snacks, however you definitely pay for convenience as some items were outrageously priced (chocolate covered Hagen Das Ice cream bar-$7) They provided friendly complimentary shuttle service from the airport after I returned my car early since I decided to do the night before checking out instead of the day of Also provided on time shuttle service to the airport, complimentary coffee and tea in the lobby. If you are an hiker, it’s About 20 minutes to camelback and about 15 to Papago, and about 15 minutes from Roosevelt Row. It was a quiet stay despite being near the highway. Overall, I would stay here again.

10

Bobby

21 Jun 2025

·

Stayed 1 night

We liked the convenient location for our needs in the Phoenix area. The neighborhood is quite and easy access to the freeway and downtown.

10

Edith

26 Jul 2025

·

Stayed 1 night

Convenient to SkyHarbor. Friendly, efficient staff.

10

Larry

25 Jun 2025

·

Stayed 1 night

Convenient to airport. Quiet location. Clean, well maintained. Good price for the quality.

10

Lance

5 Jan 2025

·

Stayed 5 nights

The hotel is very clean and the staff is very friendly. The surrounding area isn’t the most safe place. The gas station down the road is filled with vagrants. That’s not the hotel’s fault though. As far as the property and what the hotel can control it’s top notch.

10

Lisa

25 Aug 2024

·

Stayed 1 night

We chose this hotel due to its convenient location to Celebrity Theater. We were pleasantly surprised by how spacious our room was. The staff were so friendly and helpful. The only negative is the parking, as it was completely full when we returned from our event.

10

Russell

9 Jul 2025

·

Stayed 1 night

This hotel is very comfortable and clean with nice new interior areas. The neighborhood around this hotel in Phoenix is trashy. The number of homeless people sitting around made us very uncomfortable. Obvious drug use.

10

Kyra Michelle

4 Aug 2025

·

Stayed 3 nights

Pretty close to everything. I felt safe and my room was spacious, clean and cool.

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast is a strong point with good variety and items like a pancake machine. Feedback notes limited vegetarian or vegan choices and occasional average items or slow replenishment.

Related guest reviews

10

Melissa E

4 Oct 2025

·

Stayed 1 night

Hot breakfast was decent. My kids had a blast with the pancake machine. Comfortable beds.

8

Adam

23 Nov 2025

·

Stayed 3 nights

Besides them running out of many items Saturday morning, our stay was great and we would stay again. Very clean.

8

Sarah

12 Aug 2024

·

Stayed 1 night

The hotel was new and the room was clean. The breakfast wasn’t great. The coffee wasn’t very good and the bacon tasted like salty cardboard. The shuttle was great to get to the airport easily.

8

EDWARD

4 Jul 2025

·

Stayed 3 nights

Everything was just ok, although breakfast items could be better. I’m not a fan of egg white vegetable omelettes and that’s what was offered the 4 days I was there. Maid service is quite slow and I didn’t want to wait till late afternoon for service so I opted not to have it done. The shower only bathroom looked new but there was no water pressure and very little water coming out. It’s like taking a “mist” shower which turned hot water into lukewarm as it “sprays” you.

10

rodolfo

11 May 2025

·

Stayed 1 night

Great breakfast; pork links, turkey sausage, scrambled eggs, egg white omelettes, touchless pancake machine, fruit, cereals, pastries, breads, juices, coffee.

10

Karisa

18 Jun 2025

·

Stayed 2 nights

Great hotel. Excellent customer service. Breakfast was superb. Highly recommend.

8

Margarita

10 May 2025

·

Stayed 1 night

Cleanliness, quiet, comfortable room, average breakfast, good customer service. The only cons was the hotel has not restaurant on site

10

Karen

28 Oct 2025

·

Stayed 1 night

The coffee was ground fresh as you wait, and there was a great selection for breakfast. We really appreciated the airport shuttle. It was timely and the driver was pleasant. Kudos to the front desk for their efficiency and customer service skills.

8

Anand

3 Aug 2025

·

Stayed 4 nights

There were very few or no hot vegeterian or vegan options for the breakfast. Other than that the stay was good.

10

Christa

9 Nov 2025

·

Stayed 1 night

Great location, excellent breakfast. Clean.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $137	3 $145	4 $160	5 $156	6 $202	7 $176
8 $117	9 $145	10 $164	11 $192	12 $202	13 $223	14 $222
15 $134	16 $141	17 $148	18 $202	19 $173	20 $175	21 $186
22 $107	23 $102	24 $103	25 $102	26 $114	27 $111	28 $106
29 $115	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
		1 $163	2 $173	3 $162	4 $165	5 $207
6 $171	7 $175	8 $169	9 $178	10 $164	11 $169	12 $164
13 $150	14 $149	15 $152	16 $136	17 $146	18 $137	19 $133
20 $120	21 $124	22 $120	23 $113	24 $117	25 $120	26 $120
27 $120	28 $125	29 $131	30 $141	31 $139

Holiday Inn Express & Suites - Phoenix - Airport North by IHG

Prices for Holiday Inn Express & Suites - Phoenix - Airport North by IHG

Monthly average prices

About this property

Location

Room options

Suite

Room, 1 King Bed, Hearing Accessible (Extra Floor Space)

Suite, Multiple Beds

2 Queen Standard

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, Multiple Beds, Hearing Accessible

Standard Room, 1 King Bed, Hearing Accessible

Suite, 1 King Bed, Roll-In Shower (Communications)

Standard Room, 2 Queen Beds, Hearing Accessible

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Standard Room

Guest reviews of Holiday Inn Express & Suites - Phoenix - Airport North by IHG

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Phoenix - Airport North by IHG

Prices for upcoming dates