Name: Candlewood Suites Philadelphia - Airport Area by IHG
Address: 351 Welsh Street, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: US$77–US$163 per night
Rating: 7.83

What guests think

At Candlewood Suites Philadelphia - Airport Area by IHG, guests frequently note clean, spacious suites with in-room kitchens and friendly staff, but also mention limited parking, an industrial location with few nearby eateries, and intermittent maintenance or pest issues.

Several reviews highlight no included breakfast, with lobby coffee only. Many appreciated the quiet rooms and comfortable beds, while others reported noise from upstairs and fire alarms at night. Policies and operations can frustrate some guests, citing a $150 deposit with slow refunds and occasional slow check-in. Overall, expect an extended-stay style property that trades city-center buzz for space and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is limited, with overflow across the street, and elevator outages were reported in multiple stays. Guests liked the free laundry and gym, but airport shuttle availability and operations felt inconsistent.

Related guest reviews

6

Bonita

30 Aug 2023

·

Stayed 2 nights

The staff were very attentive. The hotel was clean for the most part. Only one of the elevators worked and we never received a room key due to the internet being down and they could not load the room on the key. We went without a room key for each night we were there. Fortunately the staff escorted us to our rooms. It was still an inconvenience. The internet also did not work during our stay. The air conditioner made too much noise , but we reported it and they did fix it. The hotel manager should have offered each guest a reduction in cost for the rooms, because of these inconveniences, but did not. I will not stay here again.

8

Melissa

24 Feb 2025

·

Stayed 1 night

The actual hotel was fine, it's just not in the best area. Parking is limited- we had to park in an adjacent lot. Other than that, I have no complaints. The staff was great.

10

Roger

24 Feb 2025

·

Stayed 2 nights

Food availability suffers immensely, the Chinese place is dirty, pats pizza is lackluster at best. Theres to pizza huts only 2 miles away, but neither will deliver. On the plus side, the airport shuttle is there for you regardless of time, and the drivers very outgoing.

6

Joseph

29 Oct 2023

·

Stayed 1 night

Clean and safe. My only gripe is the parking. On the property there 16 spots. They did provide an overflow off site of the hotel. The staff was friendly and accommodating.

2

Debbie

26 Dec 2022

·

Stayed 1 night

This property advertises a free shuttle to and from Phila Airport and when I called they said no driver. So I asked to cancel the res and the woman was unwilling to do so. So I called Orbitz Customer Service and they helped me

10

Keana

1 Oct 2023

·

Stayed 2 nights

Clean property no complaints and they gym is updated I love it!

6

John L

17 Jan 2025

·

Stayed 3 nights

Elevator not operational big issue for entire stay.

8

Valerie

8 Jul 2023

·

Stayed 1 night

Room was very clean! Greeted by front desk was great. Parking was horrible. The front desk told us we could park in the employee lot but it was pitch dark. The hotel entrance very nice. You could tell people must live here or people just hanging out. Didn’t care for the area super isolated.

8

Jennifer

11 Apr 2025

·

Stayed 11 nights

The hotel was clean and well equipped. Loved the free laundry

10

Faruq

2 Jun 2024

·

Stayed 1 night

Excellent hotel! Very clean just arrive early as the parking is limited but there is parking on the street directly behind the hotel after unloading

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms, but others report ants or roaches, lingering odors (including smoke), and dirty or worn carpets and hallways. Overall housekeeping quality appears inconsistent.

Related guest reviews

2

Shibvon

18 Aug 2025

·

Stayed 1 night

The hotel is animal friendly but the rooms are not throughly cleaned after animals vacant. The room smelled of dog

4

Frank

9 Apr 2025

·

Stayed 4 nights

Ants in the room. Entire length of the Third floor Hallway carpet is swollen with wrinkles large enough to be tripping hazards. Area is blighted feels dangerous to walk outside.

10

Justin

1 Dec 2025

·

Stayed 3 nights

Rooms were clean. Friendly staff. Good hotel

2

Steven

20 Aug 2025

·

Stayed 4 nights

Very dusty kitchen, and bathroom.

6

Dahmir

25 Jun 2025

·

Stayed 1 night

The room smelt like cigarettes and the air wasn’t blowing out right

10

Clyde

27 Apr 2024

·

Stayed 3 nights

Overall property was very clean. Inside the room the carpeted area VERY dirty. Ruin a pair of white socked. Don’t care about the socks but it really was dirty.

6

Jennifer

2 Jun 2025

·

Stayed 2 nights

The smell in the room was so strong. It hit you in the face when you walked in. At first I thought it was strong cleaning products, but I actually think it was bad mold/mildew in the sink. I smelled it worse when I was washing dishes.

6

Janaé

31 Mar 2025

·

Stayed 1 night

There was was at too many ants on the table and inside the drawers

6

LETITIA

30 Dec 2024

·

Stayed 7 nights

Room was clean and spacious. Staff were helpful and professional. But I had small roaches in my room (Rm 217). 3 in kitchen and 1 in bathroom.

8

Ruddy

1 Aug 2025

·

Stayed 3 nights

This hotel is clean, smell good. Enjoy with son, room big enough for family. Room have kitchen, we can make food anytime. Recommended.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with full kitchens and large fridges; many found them quiet. Some guests noted noise from upstairs and issues with TVs, HVAC, or fixtures.

Related guest reviews

8

miguel

5 Aug 2024

·

Stayed 1 night

The property seemed nice and clean. Check in was at 3 but wasn’t able to check in until later due to the room being cleaned while others were checking in with no issue. The room was VERY nice, with a full size fridge, stove top, microwave, and dishwasher the place was like home. Only complaint was the AC unit. Although the temp was set to 65-71 the room would not cool and was at a constant 82-84. Great staff, great appearance. Very recommended.

10

Elissa

14 Aug 2025

·

Stayed 2 nights

Very fair prices and very comfortable

8

Victor

24 Mar 2024

·

Stayed 4 nights

As far as the property, there isn't near enough parking. There were a couple of broken down vehicles that probably caused the issue though. The room was a big problem. It was a suite that had a kitchen and cook top in it so food mess is expected. What was not expected was the dishes to be dirty when we walked in, ants to be everywhere and show up out of nowhere. They were in the bedroom (where there was no food), in the living room (again where no food was), and in the bathroom near the sink and the shower. We cleaned them up and kept food refrigerated but the second we put a cup down, giant trail of ants showed up after sitting there watching tv for 5 minutes. It made relaxing nearly impossible and we were afraid to put anything down. The only other problem were the fixtures. Our first night there the towel hand fell out of nowhere. Just fell while my girlfriend was sleeping, the toilet continued to flush (I had to manually shut it off) and the shower wouldn't drain properly. Also, the garbage disposal was definitely off kilter.

4

Eric

25 Mar 2024

·

Stayed 1 night

No quiet lotta noise over top of my head. All night long kitchen floor sticky get up to go get the coffee the coffee machine is not working.

10

Ronald

24 May 2025

·

Stayed 1 night

Stay was fine. Being on first floor did have noise issues but not that bad.

8

Natalie

2 Aug 2025

·

Stayed 1 night

Room was very big and spacious clean and very comfortable

10

Meradith Clare

17 Oct 2024

·

Stayed 4 nights

I had a great stay! The room was spacious, clean and had a nice bathroom. The staff was friendly, though I did have to wait past 3pm for my room to be ready. Once it was ready though, I had a very relaxing time. The TV was also a bit fussy and it was stuck at max volume, but I was mostly out seeing the city so I didn’t watch much TV. The kitchen area was lovely to have as well, I only wish I had utilized it more during my trip. I plan on staying here again in the future!

10

Ashley

21 Oct 2024

·

Stayed 2 nights

Our room and the staff were amazing! We had a full kitchen with utensils and pans and stuff. Rooms were very clean and large. Entire hotel was clean and smelled amazing. Staff was very polite and great. Only thing that we did have a problem with was parking. We had to park in lot across the street the second night but was no biggie. It was still a part of their parking but not directly in their lot. We would definitely stay again! We had 4 rooms and they were ALL very clean and amazing!

10

Mitchell

1 Dec 2025

·

Stayed 2 nights

Good Stay, clean and quiet room.

10

rhoda

31 May 2025

·

Stayed 1 night

Very nice room with refrigerator, 2 burner stove, dishwasher.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly and helpful. However, some guests experienced rudeness, slow or problematic check-in, and delays or confusion around deposits and refunds.

Related guest reviews

6

Lisa

2 May 2025

·

Stayed 1 night

I waited1 month to get my deposit back I have not received anything yet

10

Mitchell

21 May 2025

·

Stayed 1 night

Anita at the front desk went above and beyond and provided stellar customer service, please thank her for her help..!

4

Patrice

18 Dec 2024

·

Stayed 4 nights

Heat didn’t work for two nights shower head was corroded, we have been trying to contact a manager for weeks no answers No follow up we wanted at least an apology for the inconvenience especially with 29degree weather and two kids with no heat in the room with a 4 night stay

6

Christina

16 Jun 2024

·

Stayed 1 night

Front desk staff is awesome

8

Kandace

18 Sept 2024

·

Stayed 3 nights

Conrad, Jaheim, and their other male coworker provided great customer service and was always eager to assist with our needs!

10

Kandace

18 Sept 2024

·

Stayed 4 nights

Amazing customer service. Conrad and Jaheem was extremely helpful and accommodating.

10

Mataya

14 Dec 2023

·

Stayed 2 nights

Jeff works in the evening at the reception desk. He is amazing and very respectful. Thank you for making my 2 night stay at this hotel amazing!!!

6

Karen

15 Oct 2023

·

Stayed 1 night

Property is convenient to the airport and Widener University. Mostly clean but not spotless. I did not appreciate being charged $150 on my credit card as a "security deposit" then having to wait 3-5 business days to have it credited back. Most other hotels just swipe your card and run an authorization. This hotel actually charges $150 then you have to trust them to refund you. Seems sketchy to me.

8

John

27 Aug 2025

·

Stayed 1 night

The front desk staff were really nice and helpful. They have an additional parking space in a safe parking lot across their location in case all of the immediate parking is full. The room was nice, clean, quiet and so were the halls. I would definitely come back again.

2

Eric

27 Dec 2024

·

Stayed 12 nights

New management and new employee have the nastiest attitude.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Industrial setting convenient to the airport, stadiums, transit, and Subaru Park. Several guests noted few nearby shops or restaurants and some expressed safety concerns about the surrounding area.

Related guest reviews

8

Lloyd

3 Aug 2025

·

Stayed 4 nights

Location to Philadelphia was what sold us on this location with on site parking. Downside was no breakfast or pool.

8

Monica

15 May 2025

·

Stayed 3 nights

Nice location

8

Melissa

24 Feb 2025

·

Stayed 1 night

The actual hotel was fine, it's just not in the best area. Parking is limited- we had to park in an adjacent lot. Other than that, I have no complaints. The staff was great.

8

Jonathan

14 Apr 2023

·

Property was fine, but seemed to have quite a few people out for the night partying - bachelorette parties, etc. Nothing to note about the area around the hotel, except that it seems a bit blighted.

10

James

8 Feb 2024

·

Stayed 2 nights

It's in an industrial zone no shopping or stores anywhere around. Streets have ancient pavements holes ruts and pits. But the hotel is very nice.

10

Marco A

12 Jul 2024

·

Stayed 8 nights

The area around the property doesn't look or feel very safe, I do believe the staff and property do a good job at making the location safe despite the surrounding area, we arrived late every night but once I got onto the property we felt safe.

10

Tabitha

2 Jun 2025

·

Stayed 4 nights

It was a very nice place my family and I felt comfortable staying here it was clean and convenient to airport and stadiums thanks to the maintenance man Lou for helping us when we needed with minor things

8

Charles R

24 Nov 2025

·

Stayed 1 night

Good hotel 1 night stay for soccer match, just short walk to train station and Harrahs

10

Erin

26 Jun 2024

·

Stayed 1 night

Lovely hotel. I didn't want to stay in the heart of the city so this location was a perfect option. Quiet and safe. Well maintained and easy to get to. Staff was friendly and rooms were clean.

8

Desiree

20 Aug 2023

·

Stayed 1 night

The property and the staff are very good. The area does not seem safe.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

No breakfast is provided; lobby coffee is available, and some wished for tea. Dining options nearby are limited, so many rely on the in-room kitchens.

Related guest reviews

8

miguel

5 Aug 2024

·

Stayed 1 night

The property seemed nice and clean. Check in was at 3 but wasn’t able to check in until later due to the room being cleaned while others were checking in with no issue. The room was VERY nice, with a full size fridge, stove top, microwave, and dishwasher the place was like home. Only complaint was the AC unit. Although the temp was set to 65-71 the room would not cool and was at a constant 82-84. Great staff, great appearance. Very recommended.

8

Lloyd

3 Aug 2025

·

Stayed 4 nights

Location to Philadelphia was what sold us on this location with on site parking. Downside was no breakfast or pool.

10

Roger

24 Feb 2025

·

Stayed 2 nights

Food availability suffers immensely, the Chinese place is dirty, pats pizza is lackluster at best. Theres to pizza huts only 2 miles away, but neither will deliver. On the plus side, the airport shuttle is there for you regardless of time, and the drivers very outgoing.

6

James

17 May 2025

·

Stayed 2 nights

Room was clean, staff was pleasant and accommodating. No breakfast options, only coffee.

10

Ashley

21 Oct 2024

·

Stayed 2 nights

Our room and the staff were amazing! We had a full kitchen with utensils and pans and stuff. Rooms were very clean and large. Entire hotel was clean and smelled amazing. Staff was very polite and great. Only thing that we did have a problem with was parking. We had to park in lot across the street the second night but was no biggie. It was still a part of their parking but not directly in their lot. We would definitely stay again! We had 4 rooms and they were ALL very clean and amazing!

10

Marina

22 Mar 2023

·

Stayed 1 night

Great place, clean, all the staff friendly and very efficient. They have a great room with snacks, frozen food and food that you can cook in the room. We really recommend.

10

Corrinia

30 Mar 2024

·

Stayed 2 nights

It was a nice stay. Very quiet nights (minus traffic ) the rooms were isolated well. Service was okay no complaints they checked me in and back out. Hotel and room itself was nice. Didn’t notice any bugs or obvious dirt. Liked the snack/essentials room. Pretty local to good food <10 minute ride. 5 min off the highway.

8

Teresa

18 May 2025

·

Stayed 1 night

Friendly staff. Clean and bright facility. Nice touch to provide good coffee in the lobby because the coffee packet in the guest room is unpalatable. Wish there is complimentary regular tea and herbal tea in the lobby besides coffee for tea drinkers.

8

Iris

25 May 2024

·

Stayed 1 night

Very nice room. No breakfast provided. Shuttle bus block front entrance which had the low curb for handicapped. Otherwise everything was accessible in the hotel.

8

Ruddy

1 Aug 2025

·

Stayed 3 nights

This hotel is clean, smell good. Enjoy with son, room big enough for family. Room have kitchen, we can make food anytime. Recommended.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$90
March	US$105
April	US$121
May	US$131
June	US$169
July	US$133
August	US$111
September	US$121
October	US$126
November	US$100
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $80	17 $88	18 $152	19 $136
20 $80	21 $80	22 $80	23 $81	24 $81	25 $130	26 $130
27 $81	28 $81	29 $118	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $123	3 $130
4 $109	5 $109	6 $109	7 $109	8 $109	9 $139	10 $151
11 $109	12 $126	13 $142	14 $118	15 $114	16 $128	17 $131
18 $102	19 $106	20 $106	21 $109	22 $152	23 $155	24 $163
25 $122	26 $155	27 $122	28 $118	29 $120	30 $147	31 $143

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility, Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Communications)

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed, Accessible (Communications)

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

Studio Suite

Studio Suite, 2 Queen Beds, Accessible (Mobility, Comm, Access Tub)

Studio Suite, 1 Bedroom (Mobility, Comm, Access Tub)

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Access Tub)

Studio Suite, 1 Queen Bed, Accessible (Comm, Mobility)

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Philadelphia - Airport Area by IHG

Have a question?

Prices for upcoming dates